Job Description:

• Provide personalised service over different channels including but not limited to call/email/chat with customers regarding banking products, accounts and service enquiries in an effective and efficient manner
• Provide appropriate solutions and alternatives in a timely manners; follow up with customers to ensure resolution
• Gather customers’ feedback and provide timely feedback to Team Lead on issues and suggestions to improve user experience
• Achieve personal and team Key Performance Indicators
• Ensure confidentiality of the Bank’s customers and data
• Follow communication procedures, guidelines and policies
• Perform other related duties as required

Requirements:

• A Diploma/Bachelor’s Degree in any field
• Preferably with at least 1 year of customer service experience in a call centre/contact centre environment
• Experience in the Financial Services industry (such as Banking or Insurance) will be an advantage
• Excellent communication (verbal and written) and interpersonal skills
• Ability to multitask, prioritise and manage time effectively
• Comfortable to work rotating shift hours including weekends and Public Holidays

We are seeking a Technical Solutions Specialist (Marine Communications) to join our team and provide exceptional technical support and customer solutions in our Maritime telecommunication solutions provided to the commercial marine and offshore vessels. In this hybrid role, you will combine your technical expertise with your customer-centric approach to ensure a seamless experience for our marine customers. As a Technical Solutions Specialist, your responsibilities will include:

• Working with customers to understand their networking requirements and propose network design and equipment to meet the requirements.
• Engaging with customers to understand their technical issues, inquiries, and requirements.
• Troubleshooting and resolving complex technical problems by utilizing your in-depth marine telecommunications knowledge and analytical skills.
• Providing step-by-step guidance and clear instructions to customers on how to resolve technical issues independently or with remote assistance.
• Collaborating with members of cross-functional teams, including service engineers, product managers, and customer service executives, to escalate and resolve issues that require deeper technical expertise.
• Documenting customer interactions, including the details of technical issues, troubleshooting steps taken, and resolutions provided, in a clear and concise manner.
• Building and maintaining strong relationships with customers, ensuring their satisfaction, and proactively identifying opportunities for improvement.
• Managing customer expectations, setting realistic timelines for issue resolution, and following up to ensure successful outcomes.
• Involving in the planning and assigning standby shift duties for network support team, as well as performing shift duties as required.
• Any other ad hoc tasks required for business needs.

Qualifications:

• Diploma in Information Systems, any relevant field or equivalent practical experience.
• Proven experience in a technical support role, preferably in a customer-facing capacity.
• Strong technical aptitude and ability to quickly learn and understand on systems in the Marine IT networks (LAN setup, switches and routers settings, firewall settings etc)
• Excellent problem-solving skills, with the ability to analyze and resolve technical issues efficiently.
• Outstanding communication and interpersonal skills, with the ability to explain technical concepts to non-technical customers in a clear and concise manner.
• Customer-focused mindset and a passion for delivering exceptional customer experiences.
• Ability to work independently, prioritize tasks effectively, and handle multiple customer inquiries simultaneously.
• Experience with CRM systems, ticketing systems, and remote support tools is preferred.

Job Title: Corporate Sales (Know as IT Sales) ID4488)
Location: Tiong Bahru
Working Hours: Mon to Fri 8.30am-6.00pm
Salary: $2500-$4000

Responsibilities:
Reporting to the Sales Director, you play a vital and rewarding role in the dynamic & growing sales team focusing in selling IT services & solutions to large SMEs & MNC customers. You are responsible for a full sales cycle, from hunting to developing and bringing deals to closure. Part of your account management effort, you will be also tasked to handle existing customers with new IT projects and business opportunities. There will be excellent career progression for you to become a team lead in the department & eventually heading a business unit of your own, prior good results after a period of time.

• Carrying out direct sales activities to acquire new customers (B2B) by calling & visiting prospective customers through given company’s client base &/or own contacts
• Build good rapport and expand business opportunities with existing customers
• Attending weekly sales meeting and provide updates in sales developments
• Submitting sales funnels via cloud software timely & achieving monthly/ quarterly sales target
• Work closely with internal pre-sales team (& tech folks) and key technology partners on given leads and business opportunities
• Assist in identifying business opportunities in Gebiz & related portal and submission ITQ (Invitation-to-Quote) timely
• Target on vertical sectors and familiar with their business’ ‘needs’ and ‘wants’
• Identifying customers’ requirements, prioritizing initiatives and executing good action plan to achieve success in this role

Requirements:
• At least 1 year of corporate sales experience in relevant industry
• Minimum diploma & above in IT/ Business/ Marketing or related field
• Strong sales or business development background with proven track record in enterprise solutions selling
• Good exposure in selling IT services &/ or solutions e.g. network/ system infra, network security/ managed services/ maintenance support services
• Equipped with good presentation and negotiation skills
• Competencies in building executive level relationships – abilities to reach to decision makers & strong influencers
• Independent, resourceful, good analytical and communication skills
• Strong sense of responsibility, hardworking, able to perform under pressure
• Zero or less working experience candidates are most welcome – you will be considered in a junior position and training will be provide

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for an IT Executive to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Responsibilities

• Manage IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Requirements:

• Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).
• Fresh graduates are welcome to apply. For Senior IT Executive, at least 2 years’ experience in the IT field in a relevant role is required.
• Responsible and solution-oriented.
• Ability to learn to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and task management skills.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

Job Duties:

• Providing technical support and assistance to end-users, resolving software, and project-related issues promptly and effectively
• Troubleshooting and diagnosing IT problems, identifying root causes, and implementing solutions to minimize downtime and disruptions
• Responding to IT support tickets and inquiries via various channels, such as email, phone, or ticketing systems, and documenting solutions and resolutions
• Collaborating with the IT team to implement IT projects, upgrades, and system improvements, contributing to the overall efficiency of IT operations
• Staying updated with the latest technology trends and advancements in IT support, continuously enhancing technical skills and knowledge

Skills & Qualification:

• Minimum Higher Nitec / Nitec qualification level
• Experience with .NET/Java/ Sharepoint Administration
• You possess strong attention to detail and problem-solving skills
• You have good interpersonal and communication skills
• Candidates with no experience are welcome

Note: Proceeding to apply for this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Responsibilities

1) Analyze, and collaborate with Engineering teams on implementation of data architecture that ensures enterprise data is stored securely and managed effectively, including maintenance of data models, data dictionaries, and data lineage documentation

2) Implement data governance solutions using APIs, automation, and other technologies (e.g. Generative AI) in collaboration with IT, Data Engineering and IAM teams, to improve efficiency and accuracy in data governance processes, enforcement of data access controls, data retention and security measures to protect sensitive data

3) Implement and facilitate aggregation of data quality metrics in data profiling tools, reports and dashboards to ensure data accuracy and consistency

4) Develop, review and roll out regular data protection training and awareness programmes to equip Bank staff to protect personal data and prevent data breaches (frequency will be affected)

5) Explore the use of technology (e.g. generative AI, Privacy Enhancing Tech) to support DP management and business use cases/data sharing in compliance with DP requirements

6) Implement training and awareness initiatives for staff on data privacy and governance.

7) Implement the bank’s data protection management programme and processes, including compliance reviews and data protection risk and impact assessments to identify, assess, mitigate and monitor the bank’s data privacy risks.

8) Support the implementation of the bank’s data privacy management systems and software tools to effectively oversee and monitor the management of the bank’s personal data, including consent management and data privacy risks and impact assessments.

9) Facilitate and respond to data privacy related enquiries, complaints and data subject withdrawal, access and correction requests.

10) Support the implementation of the bank’s data breach incident management plan and participate as key member of the bank’s data breach response team.

The Must Haves:

• 0-2 years of relevant experience and strong understanding of data privacy protection, in-house legal or professional consultancy services, preferably in the banking, financial services or digital services sector in Singapore and the region; and/or 0-2 years of data governance experience, preferably involved in the implementation of data governance activities and processes in a large organization.
• Able to understand complex business and technical requirements of data, and manage the technical implementation of data privacy management systems and software tools.
• Must have sound understanding and hands-on technical experience in data management, including metadata, data access and data quality management.
• Familiar with Big Data components & Data Warehousing concepts, preferably in SnowFlake.
• Good knowledge of banking systems and reporting.
• Good understanding of privacy laws and regulations, especially in the area of PII handling within a big data environment.
• Good understanding of financial laws around the Banking Acts and other related regulations.
• Possess excellent project management, writing, communication, interpersonal and negotiation skills.
• A self-starter, able to work independently and in teams.
• Able to work under tight deadlines.
• Possess strong ability to assess risks and adopt practical approaches to effectively balance business with compliance requirements.
• Candidates will be aligned appropriately within the organization depending on experience and depth of knowledge.

The Role

This position will be based in the IT Department and provide SAP system support and end-user training, including data migration and assign helpdesk tickets within Level 1 SLA time. This role requires Vietnamese language to engage with the regional team.

Job Responsibilities

• Provide ticket support to end-users globally for S4 Hana
• Provide change request and BAU support across 13 markets
• Provide Company code creation, testing, bank account creation and Trading partner creation
• Participate in projects like Multibank Connectivity , Entity management , Poland/NL DRC, SAP implementation, Tax platform and Statutory invoice projects for Malaysia , Japan , China , India.
• Willing to play an active role in new projects - change management of approval process to digital platform.

Job Requirements

• Bachelor’s Degree, in Computer Science/IT related to degree.
• Minimum 5–6-year Techno-functional experiences which include 2-3 year of SAP ABAP experience with SAP FIORI
• Have good knowledge in ABAP Object Oriented Programming (OOP)
• Good experience in FIORI/SAPUI5 on S/4 HANA
• SAP Certification is advantages.
• Good experience in SAP ABAP ODATA Service on S/4 HANA
• S4 FICO experience able to do company code creation end to end setup, unit testing.
• Experience on UI path will be added advantage
• Vietnamese language is required to communicate with the regional teams.

Job Description

Technical Accounting Oversight:

• Provide expert guidance on complex technical accounting issues and ensure compliance with US GAAP and IFRS.
• Stay abreast of evolving accounting standards, assess their impact on the company, and implement necessary changes.
• Collaborate with cross-functional teams to address accounting-related matters arising from business transactions.

Team Leadership:

• Lead and mentor a team of technical accounting professionals, fostering a culture of continuous learning and development.
• Provide strategic direction and oversight to ensure the team's effectiveness in handling technical accounting challenges.

Financial Reporting:

• Oversee the preparation and review of financial statements in accordance with US GAAP and IFRS.
• Collaborate with the Finance team to enhance the accuracy and completeness of financial disclosures.

Policy Development:

• Develop and implement accounting policies and procedures that align with US GAAP and IFRS requirements.
• Ensure consistent application of accounting policies across the organization.

Audit Support:

• Act as a key liaison with external auditors for technical accounting queries.
• Assist in responses for any regulatory queries such as those from SEC.

Cross-Functional Collaboration:

• Collaborate with other departments, including Finance, Legal, and Operations, to address accounting implications of business initiatives.
• Provide technical accounting expertise to support decision-making processes.

Training and Development:

• Conduct training sessions for finance and other relevant teams to enhance understanding of technical accounting principles.
• Stay informed about emerging accounting issues and communicate their potential impact to the organization.

Job Requirements

• Bachelor's degree in Accounting, Finance, or related field; CPA designation preferred.
• Minimum 10 years of significant experience in technical accounting roles, with a strong focus on US GAAP and IFRS.
• Prior experience in a leadership or team management is essential.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to thrive in a dynamic and fast-paced environment.
• Detail-oriented with a commitment to accuracy and integrity.

Job Description:

• Formulate credit risk management framework to ensure the SME & Retail loan portfolio stay within the banks’ risk appetite and comply with regulation.
• Develop and maintain credit policies and procedures; Manage timelines of Product Program and Credit policy renewal.
• Work with stakeholders for development of product programs and test programs to support new business and product launches and ensure compliance with applicable credit policies and processes.
• Develop and maintain loan origination and portfolio management policies for SME and retail lending products including underwriting rules, limit assignment and risk-based pricing etc.
• Perform periodic monitoring of risk profiles, concentrations, and economic / industry / regulatory development.
• Conduct portfolio performance analysis and make recommendations on credit risk actions when necessary to ensure that sound portfolio quality.
• Participate in credit portfolio stress testing on a regular basis to fulfill both internal and regulatory requirements.
• Responsible for working with business and collection teams to implement industry wide or internal relief programs when required.
• Work closely with the business team, development, and other functions on new initiatives as necessary.

Requirements:

• 5-8 years of working experience in a Business or Retail Banking role preferably in a credit risk policy, analytics or portfolio management capacity.
• Bachelor’s degree or above in Business, Finance or Statistics.
• Analytical mindset, good communication and presentation skills
• Meticulous and self-driven to produce end results.
• Familiar with portfolio monitoring techniques & tools e.g. MS PPT, PySpark/SQL
• Good knowledge on credit risk / collections scorecard.
• Knowledge of PowerCurve Strategy Management is a plus.

The Department and Position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users covering Market Risk, Front Office and Back Office domaine. The applications are in-house developments with a mix of Microsoft and open source technologies.

Recent years have seen unprecedented evolution to the technical infrastructure available to answer still more challenging regulation. The open position is to join one major investment project to answer to FRTB regulation. To be ready to tackle the regulatory requirement, the Market Risk Information System platform is being redesign to be global and adaptable enabling automated reporting and real-time processing and monitoring. The MArket riSk dAta Intelligence project will transform the Market Risk application landscape as it was known to bring it to the next level.

Main Responsibilities

Team management

• Ensure operational efficiency of her teams in their activities
• Optimize the sourcing composition (role, skills, seniority) to perform/deliver the activities under his/her responsibilities

QA Strategy and solution

• Build QA strategy through the SDLC enhancing the global maturity level of QA process
• Build QA strategy based on the business process
• Developing QA core building blocks and framework to efficiently onboard new QA activities

As Test Automation Engineer

• Ability to build automated test solution from the beginning using cucumber, selenium or Cypress
• Coordination with application support (BA and developers) and other tester colleagues on creating the automation test suite.
• Preparing good documentation of each automated test process.

As Integration Tester

• Under the supervision of team head, the candidate should be able to handle the different integration test phases (planning, test functional coverage and adequacy with functional content) and to manage regression test, integration test on functional test campaign
• Maintain up to date test libraries (test cases)
• Handle application testing (manually and automated)
• Prepare regular reports on test results

The position requires autonomy and reliability in performing duties while maintaining close communication with rest of project/support team.

Qualifications and Profile

Mandatory

• Knowledge in Cypress, Selenium
• Knowledge on Cucumber/Fitness test definition
• Working experience in BDD automation framework
• Build tool - Maven/sbt/ant, UML, Restful web services, Jenkins/Team City, Source management – SVN/GIT, TDD using Junit, Jira/Xray.

Good to have

• Knowledge of Big Data environment (experience with HortonWorks distribution is a plus)
• Experience in Java, C#, Python programming
• Basic understanding of finance and investment banking especially Market Risk.

Other Professional Skills and Mind-set

• Excellent written and verbal communication skills for both team mates and management
• Strong analytical and problem solving skills
• Proficient software development life cycle
• Appetite to follow technology trend and participate to communities
• Passion for sharing expertise and grow team members’s skills
• Interest in mentoring and guiding junior team members on the path of high quality deliverables.

Who we are

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwidebusiness. We work daily with international branches located in 33 countries by:

• Envisioning and preparing the Bank’s futures information systems
• Collaborating and supporting core banking flagships and transverse areas in their large scale development projects.
• Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

The Department and position

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

“Run the bank” is the first mission of IT department. It involves many frontline IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. They are continuously working with business users, infrastructure engineer and system managers.

The division Transversal Ops is in charge of control and trade processing like: collateral, confirmation, payment, Fees & Brokerage, as well as reference data (static & market data)

The role will focus primarily on the build and delivery in-house component platform in line with the major global projects with a high value budget. You will lead and keep engage 2 to 3 teams composed by business analyst, technical lead, software developers and Application support.

Main responsibilities

You will have 2 main responsibilities:

As the regional IT Head for Transversal Ops division in the APAC region, you serve as the IT representative in Asia for the Global IT head of the division. You are integral part of the Global Division IT Board, providing leadership in your role. As the primary escalation, you are the first point toward the Business and Support Functions for project delivery and production incidents with to his Regional Filiere activities.

As a global manager overseeing multiple team, your role involves coordinating and leading teams to ensure seamless project deliveries and production support for head office.

In line with this, you would be expected to be fully accountable and responsible of your teams deliveries on schedule, in conformance to the bank’s policies and standards and within agreed levels of quality.

You will be ensuring success criteria are defined upfront to promote alignment and actively manage to expected project outcomes in line with the program outcomes.

As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), you will forge close relationships with program director, others team leads, architecture functions and quality assurance teams. There will be a limited travel aspect to this role (approx. 25%).

A strong maturity in project management is required as you will be part of the project committee, reporting the progress highlights with key performance indicator, evaluating risk assessment and proposing mitigation, ensuring transparency throughout project lifecycle.

Main duties details

Team and expertise management

• Ensure operational efficiency of his/her teams in their activities
• Guide the team to achieve the development goals set in conjunction with activities need
• Optimize the sourcing composition (role, skills, seniority) to perform/deliver the activities under his/her responsibilities
• Develop a good autonomy of the team head while conducting day to day activities
• Define and manage the collective objectives of the section and the individual ones
• Ensure the good culture and mindset in term of compliance and security matters across all team members

Support domain strategy and interface with business

• Interface with effective communication with business stakeholders to align their needs and collect their feedback
• Interface with head office division (“filiere”) covered by these activities
• Foster innovation and change management aligned with global CMI strategy
• Organize the work/activities of the teams to ensure the stability of the production throughout the following pillars: application monitoring, incident and requests management, problem management and continuous improvement

Secondary duties

• Serving as backup person for absent ISAP/CMI Manager and ISAP/CMI/T2R Members when required
• Other duties may be assigned

The position requires autonomy and reliability in performing duties while maintaining close communication with rest of project/support team.

Qualifications and Profile

Mandatory

• At least 10 years in Software development or DevOps team
• At least 5 years in application support leadership
• Solid experience with business interaction
• At least 5-year experience with international investment banking domain
• Relevant experience into reconciliation, valuation, confirmation, or static market data and collateral

Good to have

• Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD…)
• Exposure to Capital Market FO/BO system (E.g. Summit, Kondor+, Murex…)

Education & Work Experience:

• Senior level (min. 10 years)
• Master’s degree in relevant specialities

Other Professional Skills and Mind-set

• Excellent written and verbal communication skills for both team mates and management
• Strong analytical and problem solving skills
• Organization management skill to readapt organization when necessary
• Proficient software development life cycle
• Appetite to follow technology trend and participate to communities
• Passion for sharing expertise and grow team members’ skills
• Interest in mentoring and guiding junior team members on the path of high quality deliverables.

About Us

Green Link Digital Bank (GLDB) is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for an Information Technology Auditor to join the Internal Audit (IA) Team to help the Board of Directors and Senior management meet the strategic and operational objectives of GLDB.

About the Role

You will join GLDB’s Internal Audit Team to conduct independent assessments to ensure that GLDB’s risk and control processes are adequate and effective. This role will report to the Head of Internal Audit.

Responsibilities

Manage and Oversee the Execution of the Audit Plan/Issues and Initiatives

• Conduct risk-based projects, and review system implementation, applications, and other IT-related risk areas, including information gathering from stakeholders, execution and documentation of analysis, and communication of results.
• Define and implement testing layers of systems (e.g., application, database, operating system, data, infrastructure) for IT effectiveness.
• Develop IT audit procedures with innovation and creative thinking using data analytics and automation.
• Analyse and identify IT control points on services-oriented architectures, cloud services, virtualized environments, network technologies, system implementation and information security.
• Evaluate IT components of platforms and applications against internal standards, policies, procedures and IT standards and framework, including identifying symptoms and root cause.
• Proactively inform the Head of Internal Audit on the major risk events, IT incidents, and external audit on regulatory issues arising during the audit or through regular contact with stakeholders’ management.
• Ascertain major concerns and recommendations raised by internal stakeholders and external auditors and ensure satisfactory resolution.
• Propose, develop and/or drive initiatives that will help to develop an internal knowledge base.
• Support Head of Internal Audit in annual audit risk assessments and develop audit plans/strategies.

Support Staff and Self-Development

• Keep abreast of own professional development to enhance one’s skills and competence.
• Coach and guide junior staff on all audit engagements.

Must Haves

• Bank’s Applications (e.g., Core banking system, Trading system, Payment system and AML system).
• Cloud computing technology.
• Development operations (DevOps) environment, with strong understanding of the IT infrastructure components/processes that are essential in supporting continuous delivery, integration, automated testing, and performance monitoring associated with application development.

Requirements

• At least 8-10 years of working experience in Financial Institutions or Big 4.
• University Degree in Computer Science or a related discipline. CISA, CISM, CIA, CISSP or CPA certification preferred.
• Hands-on expert knowledge and successful track record in auditing IT General control processes such as: Change and Release Management, Incident and Problem Management, Program and Project management, Batch management, Performance and Capacity Monitoring of infrastructure systems, Security Patch Management, Vulnerability Assessment, and general Information/Cyber Security controls applicable to Banks and Financial Institutions
• Ability to navigate through ambiguity, manage and coordinate multiple project assignments and multiple teams simultaneously in a fast-paced, deadline-driven environment, accepting ownership and accountability of the process and deliver on commitments.
• Ability and willingness to take initiative to address problems and make continuous process improvements.
• General understanding of overall corporate banking business. Good understanding about Supply Chain Finance (trade), Cash products and corporate banking products adds advantages.
• Good written and spoken communication skills. Able to communicate in Mandarin/Chinese to liaise with China counterparts.
• Good project management and organisation skills.
• Ability to work with all levels of management and staff.
• Performance oriented.

As part of the Micro/EM Team, you will be responsible but not limited to the following:

• Performance of testing of EM / product stream samples to meet product release timelines and in accordance with cGMP regulations and Roche/Genentech standards.
• Support manufacturing operations by timely completion of testing and disposition.
• Continuous improvement of processes and technology, in collaboration with ASAT, to drive right first time and efficiencies.
• Qualification and validation of test methods.
• Supporting investigations of microbial contamination in production processes, classified environments, and critical utility systems.
• Ensuring test methods and data are generated in a compliant manner following cGMPs.

Key Responsibilities

Technical and Functional:

• Testing and review of routine and non-routine environmental, raw material, product related samples in accordance to the Standard Operating Procedures (SOP) and Test Methods (TM).
• Perform EM which includes HVAC / BSC / HLFH / VLFH sampling, fingertips monitoring, compressed gases and water / clean steam sampling in accordance to cGMP procedures when required.
• Documentation and review of results in the Laboratory Information Management System (LIMS) and/or documents in accordance with cGMP Procedures.
• Prepare EM reports / trend graph for product lot release and trend data analysis.
• Review routine data and logbooks.
• General lab support including housekeeping, equipment maintenance, document archival, maintaining logbooks and inventory of lab supplies, etc.
• Problem solving of testing related issues as well as troubleshooting of equipment.
• Author and/or update existing SOPs, Forms, OJTs and TMs as needed.
• Initiate discrepancy record, perform discrepancy assessment and identify corrective actions where necessary.
• Train other analysts on methods and/or SOP.
• Responsible for ensuring that all training required to support / perform GMP activities are completed timely.
• Participate in internal / external audits and regulatory inspections.
• Raise work notification, g2g shopping cart for purchase of consumables / reagent / media for Lab use. Follow up on the planned receipt, Delivery orders, invoices when required.
• Understanding of basic microbiological principles (bioburden, LAL, plating and counting techniques, etc) and execution of intermediate techniques (DET, AET).
• Participate in project, validation and process improvement works.
• Perform equipment qualification / maintenance, liaise with external / contract lab / vendor.
• Contribute to the continuous improvement of laboratory procedures and processes to ensure compliance to GMPs.
• Provide forecast for consumables / reagent / media used and facilitate in budgeting and financial planning.
• Perform sample receipt and storage of QC samples.
• Manage the life-cycle process for retain and reserve/reference samples.
• Manage and prepare the shipment of samples to Receiving labs.

Leadership:

• Work co-operatively with the Head of Micro/EM and QC Supervisor to create an environment of strong team spirit, timely and effective communications. Strive towards team’s objectives/goals, takes the initiative and proactively turn ideas into action – to make things happen.
• Engage in proactive measures to promote a positive safety culture while ensuring all applicable Safety, Health and Environment requirements are fulfilled in alignment with corporate policy and local legal requirements.
• Embody PT behaviors, lean principles and methods while fostering a continuous improvement mindset throughout the organization by encouraging experimentation and learning.
• A team player and the willingness to cover other colleagues in continued support of the Micro/EM operations.

Safety, Health & Environment:

• Comply with all RSTO’s Safety, Health & Environmental (SHE) requirements, never put oneself and others at safety & health risks, and report any workplace accidents, near misses and hazards as soon as practicable.
• Observe all RSTO’s site security measures at all times, and report any suspicious characters/objects & damaged security mechanisms to Site Security immediately.

Lean Production System:

• Embody PT Lean Production System (LPS), while demonstrating a continuous improvement mindset and behaviors through the use and application of LPS tools for continuous improvement initiatives.

​

Qualifications

• Degree in Microbiology, Biology, Biochemistry or any Life Sciences discipline or equivalent
• 1-3 years of related working experience for degree holders or equivalent holders with combination of education and relative work experience
• Related working experience in a biotech or pharmaceutical operating environment is a plus
• Knowledge / Skills / Competencies:

−Knowledge of cGMP relevant to the pharmaceutical industry

−Knowledge of laboratory safety procedures

−Able to determine when to escalate issue

−Ability to organize and plan effectively

−Good team player

−Demonstrate excellent verbal and written communication skills in English

Domain and Context

The department is responsible for development and maintenance of Capital Market applications used by worldwide users.

“Run the bank” is the first mission of IT department. It involves many front line IT professionals who understand the nature of business operations, timing of activities & data flowing through internal and external systems. They are continuously working with business users, infrastructure engineer and system managers.

Role

The role will focus primarily on the build and run in-house component platform in line with the major global projects with a high value budget. You will lead and keep engage 10 to 15 team members composed by business analyst, technical lead, software developers and Application support.

The scope of the team is SALES information system

In line with this, you would be expected to be fully accountable and responsible of your team deliveries on schedule, in conformance to the bank’s policies and standards and within agreed levels of quality.

You will be ensuring success criteria are defined upfront to promote alignment and actively manage to expected project outcomes in line with the program outcomes.

As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), you will forge close relationships with program director, others team leads, architecture functions and quality assurance teams. There will be a limited travel aspect to this role (approx. 25%).

Responsibilities

Run the bank

• Ensure the production stability of the applications under her scope
• Primary contact point for ITS and CAGIP for any matters related to infrastructure
• In charge of the budget related to his/her activities

Requirements

Candidates should have 15+ years experience in Software Engineering in a large organization.

• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Social intelligence with strong stakeholder management
• Leadership in multi-cultural environment
• Experience working with European/French
• Experience working with an external editor/vendor
• Ability to work well under pressure
• Autonomous, self motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious

To ensure you will be an efficient knowledgeable point of contact for the program board, at least one or 2 competencies either technology or business domain would be appreciated

Technology domain

• Strong maturity in software development latest market practices
• ITIL process
• DEVOPS exposure (ansible, gitlab, artifactory, sonar, etc…)

Capital Market and Market Risk domain

• Sales-trader workflow, pre-trade process. Trade life cycle
• Regulatory knowledge (including SIMM, FRTB, CVA, MIFID,…)
• Capital Market knowledge – front office, middle office, back office… trade life cycle
• Financial products (Treasury, FX, Credit, IRD,…)
• Market Risk knowledge (Pnl explanation, VaR and Stress VaR analysis, product control)
• Market data (Volatilities, Curves,…), Sensitivities

Job Description:

• Design and drive implementation for Consumer and SME’s Loan Collection strategy, including but not limited to workflow design, phone collection, site collection, legal procedure, outsource management, etc.
• Conduct collection performance data analysis, monitor key performance indicators, present findings, and recommendation to senior management.
• Drive the Collection system development and ongoing enhancement.
• Enable to communicate technicality with PM/Developers/Other stakeholders
• Evaluate credit risk based on analysis of both quantitative and qualitative factors, and provide feedback to credit risk lifecycle optimization.
• Perform ad hoc credit risk analysis and portfolio deep dive when necessary

Requirements:

• Bachelor’s degree or above
• Over 3 year relevant experience in Bank Collections capacity, SME debt collection experience preferred
• Possess problem-solving, positive and constructive attitude
• Good knowledge and hands-on experience with legal actions for debt collection
• Self-motivated and detailed oriented team player who is able to multitask in a fast-paced environment
• Good data analysis skills, hand-on experience with SQL is a plus
• Strong interpersonal and communication skills

· Responsible for food preparation and cooking to standard operating procedures;

· Ensure smooth operations and allocation of duties within the kitchen;

· Ensure that all orders are fulfilled promptly and to expected standards;

· Attend to kitchen-related duties stock- checking and inventory and ordering;

· Practice and ensure good hygiene and housekeeping standards within the kitchen;

· Ensure food is stored, prepare, and presented safely and hygienically;

· Uphold high standards of food quality to ensure customer satisfaction.

Requirements

· Strong experience in Chinese cuisine including all varieties of noodles and rice

· Profound knowledge of different kinds of beverages

· Deep knowledge of every aspect of Chinese dishes

· Proficient with BBQ and Chinese specialty equipment

· Ability to manage numerous tasks, assign responsibilities and display high patience

Job Purpose

As a Patient Service Associate, you will deliver friendly, efficient customer service and build positive relationships by creating a warm and welcoming atmosphere for all patients. You are the key personnel in helping patients navigate through our healthcare systems, resolve their queries, promote and educate health services and provide excellent patient care and satisfaction. You will work closely with healthcare professionals in an inclusive and collaborative workspace to propel NUHS service excellence to a higher level.

Duties and Responsibilities

• Assist patients with registration and payment via app and self-service kiosk.
• Advice patients on the applications available in the OneNUHS app.
• Ensure effective coordination of care in providing a pleasant patient experience journey at outpatient services.
• Provide hassle-free experience in handling patients’ enquiries such as appointments, payment, co-ordination of services, etc via email or phone as required.
• Provide chaperone assistance and assist in simple clinic procedures in the consultation room.
• Assist in administrative and technical support in teleconsultation services.
• Provide a pleasant environment in ensuring operational readiness of clinic in overall décor, cleanliness, updated materials, etc.
• Participate in service quality initiatives.

Requirements

• Minimum GCE “N” Levels. Fresh diploma graduates are welcome to apply.
• Proficient in computer skills.
• Team player with good interpersonal and communication skills.
• Pleasant and friendly disposition.
• Possess service-oriented mindset and proactive in engaging with people.
• Able to multi-task and work in a fast-paced environment.

Job Description:

• Work closely with local counterparts for budget submission and consolidation
• Work with various stakeholders to align on metrics definitions, targets and business views
• Prepare budget reports and business performance updates to senior management team
• Run scenario planning and forward forecast, build 1/5-year plan baseline
• Perform regular reconciliation exercise across all markets, identify and research the gap between forecast and actual expenses
• Identify the areas for efficiency improvement, cost savings and investments
• Develop and maintain effective relationships with various stakeholders – local counterparties and other regional functions across the organisation

Requirements:

• Bachelor’s degree in Business, Finance, Accountancy, or relevant disciplines
• Preferably 1-2 years of working experience in a FP&A role
• Good knowledge of accounting and financial principles
• Strong critical thinking and analytical skills
• Excellent written and verbal communication
• Organised, demonstrates skills in prioritisation & ability to multi-task
• Proficient in MS Office Suite (Excel, PowerPoint and Word)

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree in Engineering (or) Any Degree

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills

Position Overview:

As an Integrated Marketing Specialist, you will be a key player in crafting and executing marketing strategies that drive awareness, engagement, and adoption of our Web3 solutions. You will collaborate closely with cross-functional teams to create integrated campaigns that resonate with our target audiences across various channels.

Responsibilities:

1. Campaign Strategy and Execution: Develop and implement integrated marketing campaigns to promote our Web3 products and services.
   Collaborate with product teams to understand key features and benefits for effective messaging.
   
2. Content Creation: Create compelling and impactful content for various channels, including social media, email, blogs, and more.
   Work with design and content teams to produce visually appealing and informative materials.
   
3. Digital Marketing: Manage digital marketing initiatives, including paid advertising, SEO, and SEM, to increase online visibility.
   Analyze campaign performance metrics and optimize strategies for maximum impact.
   
4. Community Engagement: Collaborate with the Community Oversight Manager to align marketing efforts with community-building initiatives.
   Leverage social media and other platforms to foster engagement and brand advocacy.
   
5. Collaboration and Communication: Work closely with internal teams to ensure consistent messaging and branding across all channels.
   Communicate marketing strategies and results effectively to stakeholders.
   

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• 2+ years of experience in integrated marketing, digital marketing, or a related role.
• Familiarity with marketing analytics and performance tracking tools.
• Passion for technology and an eagerness to learn about the Web3 industry.

-------------

Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com EA Registration Number: R22108564

Data provided is for recruitment purposes only Business Registration Number: 201735941W. Licence Number: 18S9037

Responsibilities:

• Lead the company's compensation and benefits programs.
• Review the existing compensation and benefits programs to ensure compliance with legislation and market competitiveness.
• Plan and coordinate the annual performance appraisal exercise and salary review.
• Manage the day-to-day compensation and benefits-related activities.
• Develop competitive and cost-efficient programs to retain employees and attract top talent aligned with company strategy.
• Participate in benefit benchmarking and market trend analysis.
• Provide support and advise on new hire’s remuneration package
• Support other HR programs when necessary

Requirements:

• Degree in HR management, business administration, preferably from compensation management or a related field
• Minimum 3 years of experience experience in handling compensations and benefits
• Strong proficiency Microsoft Excel is a pre-requisite
• Meticulous, detail-oriented and possessing good analytical skills
• Familiar with various types of incentives and benefits
• Mature and capable of handling/managing highly sensitive and confidential information.
• Able to work both independently and in a team

Responsibilities:

1. Develop and implement innovative marketing strategies to enhance the company's visibility and reputation in the education industry.
2. Plan and organize various marketing activities, including but not limited to online and offline promotions, product launches, etc., to boost brand exposure and influence.
3. Execute social media marketing plans, engage with key audiences, and enhance the brand's presence on social platforms.
4. Coordinate collaborations with key figures, establishing and expanding relationships with important industry contacts.
5. Utilize industry resources to develop and maintain customer relationships, ultimately increasing market share.
6. Analyze market trends and competitors, providing regular reports on market feedback.

Requirements:

1. Possess marketing experience in the education industry, with familiarity in key business and competitive landscapes.
2. Proficient in formulating and executing innovative marketing plans, with a bonus for having successful case studies.
3. Excellent communication and negotiation skills, capable of establishing positive business relationships with key individuals.
4. Familiarity with social media marketing, with successful experience in social platform promotion.
5. Ability to organize and coordinate events, planning and executing various marketing activities.
6. Strong analytical and problem-solving skills, adept at using data for decision-making.
7. Have rich industry contacts and resources, enabling quick acquisition and utilization of key industry information.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number:R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

We are currently based at Metropolis, Buona Vista, Singapore. This is a 2 years contract role, with possibility of extension.

Position Summary

IT Administrator supports IT Manager in managing the departmental tasks, purchasing, payment operations, coordinating of goods delivery, and managing budgets. This role will be assigned to department-wide projects and managing various information, tasks, etc. This position is part of “MODEC Global team” acting as the system representative in APAC region, to ensure local IT activities align with global IT direction. The regional responsibilities include coordination/deployment of global IT technology, governance, security policies.

Job Responsibilities

• Assist in processing IT procurement (data processing using SAP)
• Support the administration for purchased goods (list of purchased goods using Excel, etc.)
• Manage good delivery status (status management using Excel, etc.)
• Track Progress management of multiple project status and tasks (using Microsoft Project and/or Microsoft Planner)
• Support in Budget administration
• Ensure consistency and accuracy of leave records
• Support the installation of equipment at Shipyard (including working at heights)

Job Requirements

• Minimum 3 years of relevant experience in IT administration
• Acquisition of basic IT best practices such as ITIL
• Strong sense of responsibility to finish tasks
• Excellent communication skills
• Project management and task management skills using Excel, Project, Planner, etc.
• Experience in procurement of goods
• Experience in goods delivery control
• Experience in participating in and/or facilitating meetings with diverse ethnic groups
• Experience with common IT solutions (Microsoft, CISCO, Nutanix, Dell EMC, AWS)
• Experience communicating with support and sales of these IT vendors
• Fluent in spoken and written English

Nice to have

• Project Management Qualifications as Project Management Professional (PMP)
• Past working experience in an MNC will be an added advantage

A Singapore Service company dealing with Industrial Marking & Coding Equipment has the following position open:

CUSTOMER SERVICE SPECIALIST

Reports to Sales Manager

Responsibilities:

A. Marketing

Making/Answering calls to/from potential clients and arrange for visit

B. Customer Service

Customer Support - Inhouse

Sales Support - liaise with customer

- Queries/quotations for Sales, Parts, or Consumables

- Prep sales invoice, packing and shipment

Service Support - liaise with customers

- service scheduling, quotations

- service job status to customers.

Requirements

Able to work with CRM systems & Google Suite

Self-motivated with good communication skills

ITE or Poly with IT background is an asset

Our Offer

Salary + Transport Allowance

Competitive Package

Training will be provided

Position : Product Specialist (Cell Biology & Proteomics)

Job responsibilities:

Supported by a team of application scientists & engineers, you are responsible for driving the sales & marketing of instruments, chromatography supplies, and reagent-based systems in Singapore, including:

• Responsible for achieving sales with technical sales visits, presentations & product demos
• Handling direct technical consultation with customers
• Contributing as a key team member on the new product evaluation team
• Developing and driving the marketing plan for your products
• Coordinating with field service and application scientists to ensure customer satisfaction

Job requirement :

• Candidate should have the following qualifications:
• Degree in biomedical field, with a few years’ experience in a related field either in the lab or technical support/sales role.
• Experience and knowledge in the protein research field with techniques such as Chromatography, LC-MS as well as Electrophoresis, Western Blot, and detection assays.
• A team player who is results-oriented, resourceful with good written and spoken communications and interpersonal skills.
• You should be motivated, confident and interested in technical sales and support.