Job Summary

IT Planning & Finance: The successful applicant will be part of the team in Technology Business Management (TBM) Unit.

The applicant is responsible for supporting the effective planning, reporting, and financial oversight of the Technology

Group (TG) projects and initiatives. This role focuses on driving governance processes, ensuring alignment between strategic

IT plans, and maintaining robust financial management practices. The individual will work closely with internal teams to

execute financial reporting, project planning, and budgeting activities across the organisation.

Key Responsibilities

1. IT Planning & Governance

• Project Pipeline and Portfolio Management: Support the development and reporting of the TG project pipeline, including tracking and analysing project performance and key deliverables.

• Business-As-Usual (BAU) Reporting: Assist in preparing BAU performance reports for ongoing TG initiatives and align with overall strategic goals.

• Manpower Planning: Contribute to TG manpower planning processes, ensuring adequate staffing for IT projects and initiatives based on current and future needs.

• Transformation Office Support: Assist in activities related to the TG Transformation Office, helping to align project governance with the Digital Government Blueprint and other long-term strategic plans.

• Governance Frameworks: Assist in the implementation of IT governance frameworks to ensure compliance with organisational policies and standards.

2. IT Financial Management

• Budgeting and Financial Planning: Support the preparation of TG’s annual financial budget, working with divisions to ensure accurate forecasting of project costs and IT resource allocation.

• Financial Reporting: Assist in tracking financial performance across TG projects, including monthly and quarterly reporting on expenses, revenue, and capital expenditures.

• Asset Ownership and Management: Support the implementation of TG’s asset ownership framework, tracking and managing IT assets, ensuring accurate financial records are maintained.

• Workday Data Management: Assist in the management and maintenance of the TG Workday data management framework, ensuring financial data is accurate, updated, and aligned with TG project objectives.

• Expense Tracking and Forecasting: Collaborate with divisions to execute monthly financial forecasts, tracking variances and ensuring budget adherence.

What we are looking for

Requirements:

• Min. 5 years of experience in IT governance, project planning, or financial management.

• Strong understanding of IT project planning, governance frameworks, and financial reporting.

• Experience in financial budgeting, expense tracking, and project portfolio management.

• Familiarity with financial and resource management tools (e.g., Workday) and IT budgeting frameworks.

• Excellent organisational, analytical, and communication skills.

• Ability to manage multiple priorities and work with cross-functional teams.

Key Skills:

• IT Project Planning and Governance

• Financial Budgeting and Reporting

• Data Management and Financial Systems (Workday or similar)

• Stakeholder Collaboration and Communication

Job Summary

IT Resourcing & Commercials

The successful applicant will be part of the team in Technology Business Management (TBM) Unit. The applicant is responsible for supporting vendor management and procurement processes. This position supports the Technology Group (TG) in its day-to-day management, vendor relations, and strategic procurement activities, while maintaining alignment with organisational goals and ensuring compliance with procurement standards.

Key Responsibilities

1. IT Management Support

• Vendor and WOG Engagement: Assist in facilitating engagement between TG and external vendors, as well as Whole-of-Government (WOG) entities, to ensure collaboration and alignment with key initiatives.

• Event and Initiative Management: Coordinate and provide logistical support for TG-hosted events and industry initiatives, ensuring effective execution.

• Office Space and Planning: Contribute to the planning and management of TG office space, ensuring optimal usage for team members and operational requirements.

• Executive Support: Provide administrative support to TG leadership, including scheduling meetings, managing travel logistics, and preparing materials for executive presentations and initiatives.

2. IT Resourcing & Commercials

• Vendor Performance and Spend Analysis: Assist in tracking and analysing the performance of TG vendors, ensuring alignment with service level agreements (SLAs) and budgetary constraints.

• Augmented Resource Planning: Support TG’s augmented resource planning by helping with workforce forecasting, allocation, and budgeting to meet project and operational demands.

• Strategic Vendor Partnerships: Contribute to the management of strategic vendor relationships, focusing on dependency management and optimising partnerships to meet TG objectives.

• Procurement and Contract Management: Assist in the management of procurement documentation (AORs, PRs, POs, Contracts), ensuring compliance with organisational standards. Help maintain the central contract repository.

• Demand Aggregation and Bulk Procurement: Support the execution of demand aggregation and bulk procurement processes, ensuring cost-effective purchasing and efficient resource allocation across the TG.

What we are looking for

Requirements:

• 3-5 years of experience in IT operations, vendor management, or procurement.

• Strong understanding of vendor management, resourcing, and procurement processes.

• Familiarity with procurement documentation standards, contract management, and demand aggregation.

• Experience in managing vendor relationships and analysing performance metrics.

• Excellent organisational, communication, and analytical skills.

• Ability to manage multiple tasks and support cross-functional teams in a fast-paced environment.

Key Skills:

• Vendor Performance Management

• IT Resourcing and Workforce Planning

• Procurement and Contract Management

• Event and Initiative Management

• Analytical and Financial Reporting Skills

• Stakeholder and Vendor Engagement

Job Summary

As a Governance Risk and Compliance Specialist to join our team, this role is crucial in developing and maintaining a robust culture of technology and cybersecurity risk governance across our organization.

The ideal candidate will have at least 5 years of relevant experience in ICT cybersecurity, data security, audit management, governance, and risk compliance management. He or She will be responsible for providing expert advice on cyber security requirements, reviewing and establishing ICT policies, and supporting various aspects of our tech governance framework.

This role offers an opportunity to make a significant impact on our organization's ICT risk management and governance practices. The successful candidate will work with cross-functional teams for maintaining the highest standards of cybersecurity and ICT compliance.

Key Responsibilities

• Develop the culture of Tech risk governance and management across the organisation, and ensure proper accountability in the management, tracking and reporting of tech and cyber risks
• Provide subject matter advice to internal stakeholders on cyber security requirements that the Authority is required to comply with, including MAS’ internal policies and standards, as well as policies and standards from GovTech and Cyber Security Agency of Singapore
• Review and establish ICT policies and process controls and conduct compliance checks.
• Support team lead and work with internal stakeholders to:
• Track and monitor tech projects and initiatives to meet compliance requirements.
• Track and monitor of Key Risk Indicators and Control Self-Assessment as part of Tech governance framework.
• Track and monitor incident reporting, including reviewing, monitoring, and reporting on the corrective measures and improvement areas.
• Participate in consultation and conduct gap analysis against new or revised requirements.
• Assess and seek waiver approvals for deviations and risk treatment strategies.
• Organise risk forums, including monitoring of action plans.
• Coordinate and facilitate IT / cyber security audits.
• Track remediation plans to address audit findings.
• Follow up on remediation actions, security and risk assessments with respective stakeholders and project and application managers.
• Recommend the re-engineering and streaming of processes to enhance effectiveness of control simplemented.
• Present management reporting to stakeholders, with analysis of data and trends, and recommend next steps.
• Enhance training and other materials in ICT risk management, document case studies and good practices.

What we are looking for

• At least 5 years relevant experience in ICT cybersecurity, data security, audit management, governance, risk and compliance management
• Relevant certifications in IT governance, IT audit, cyber or data security (e.g. CISSP, CISM, CISA, etc.) preferred
• Ability to work with cross-functional, multi-disciplined team to operationalise monitor security policies and procedures.
• Knowledge of Instruction Manual 8 and CSA Cybersecurity Code of Practice preferred
• Technical knowledge of security vulnerabilities, validation of remediations and risk assessments.
• Relevant experience in data visualisation and analytics.

Skillset:

• Strong analytical, reasoning and problem-solving skills.
• Meticulous with an eye for detail.
• Good oral and written communication skills
• Ability to work independently and assume responsibility for project deliverables.
• Team player who is proactive and collaborative
• Experience in reporting and dashboard using JIRA is preferred.

Performs server backup and recovery operations

restarts systems following outages.

Identifies problems, agrees remedial action

undertakes emergency maintenance if required

Analyses systems and makes recommendations to improve performance

track work in progress and record issues and solutions

set up new equipment and upgrade existing systems

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer system mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor

Job Description

• Provides pre-sales and/or post-sales consulting to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.
• Manages and coordinates the end-to-end customer experience (from order to installation) by applying broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements related to customer sales contracts and product shipment.
• Resolves customer service issues for complex, multi-country or multi-regional accounts. Acts as a liaison between customers and appropriate internal organizations such as sales, manufacturing, logistics and service delivery to resolve customer inquiries. Influences changes to production and/or shipping schedules and price changes.
• May identify and follow up on business opportunities.
• May be responsible for project management of country, regional or multi-country projects.

Qualifications

• Bachelors or Master or University Degree, or equivalent education in any field.
• 2+ years of relevant work experience in customer service operations or order processing/fulfillment handling Korea customers / market.
• Excellent interpersonal communication skills, both in English and Korean (written and verbal).
• Proficiency in MS Office – Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer centric mindset
• Goal oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.
• Korean Language expertise is a MUST.

Job Description

• Installation, configuration, and troubleshooting.
• Set up and install Surveillance equipment and systems.
• Knowledge in network system security.
• Liaise with vendors on new IT purchase and implementation.
• Any other ad hoc tasks assigned by supervisor.

Requirements

• Min. Diploma in Electrical/Electronic/ IT Engineering.
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer systems, mobile devices, mobile applications and other tech products

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer systems, mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor

*** HR Contact Number : 6996 6666

Job Description

• Installation, configuration, and troubleshooting.
• Set up and install Surveillance equipment and systems.
• Knowledge in network system security.
• Liaise with vendors on new IT purchase and implementation.
• Any other ad hoc tasks assigned by supervisor.

Requirements

• Min. Diploma in Electrical/Electronic/ IT Engineering.
• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer systems, mobile devices, mobile applications and other tech products

Job Overview:
We are seeking a motivated and technically skilled IT Operations Support person to provide Level 1 and Level 2 support, both onsite and remotely. The ideal candidate will assist with IT projects, handle technical support calls, and help coordinate project deliverables.

Key Responsibilities:

• Provide L1 and L2 technical support via phone, email, and onsite
• Troubleshoot and resolve customer IT issues both remotely and onsite
• Assist in coordinating and executing IT projects
• Set up, install, and maintain hardware and software for clients
• Communicate effectively with customers and internal teams to ensure timely issue resolution
• Support project managers with project coordination and task management

What We’re Looking For:

• Strong technical troubleshooting skills for hardware, software, and networking issues
• Excellent communication skills and ability to work in a team
• Positive attitude with a willingness to take on challenges and learn
• Experience with IT support or technical projects is an advantage
• Must be adaptable and able to manage multiple tasks

Why Join Us?

• Work on exciting technical projects and gain hands-on experience
• Collaborative team environment that fosters growth

This is a full-time on-site role for a Corporate Sales Executive.

The Corporate Sales Executive will be responsible for managing and maintaining relationships

with clients, prospecting new clients, and achieving sales targets.

The Corporate Sales Executive will also be

responsible for providing excellent customer service and ensuring customer satisfaction.

An Account Manager is in charge of making sure each department meets the needs of their clients and customers. They handle customer complaints, find solutions to their issues, and maintain a positive relationship between both parties for future business ventures.

Account Manager Responsibilities:

• Communicating with clients to understand their needs and explain product value.
• Building relationships with clients based on trust and respect.
• Collaborating with internal departments to facilitate client need fulfillment.
• Collecting and analyzing data to learn more about consumer behavior.
• Keeping accurate records pertaining to inventory and account notes.
• Maintaining updated knowledge of company products and services.
• Resolving complaints and preventing additional issues by improving processes.
• Identifying industry trends.
• Acting as a client advocate with a focus on improving the buyer experience.

Responsible for managing every aspect of the employment process, including orientation and training new staff members. Also assist with payroll management, so employees receive their paychecks on time.

Knowledgeable with employment legislation and possess strategic and commercial insight to the labor process. He or she must be able to negotiate with diplomacy.

Are you ready to make a meaningful impact by ensuring the seamless operation of high-tech systems that support national infrastructure? Join our elite IT infrastructure support team as an IT Support Engineer and help maintain the operational uptime of mission-critical biometric devices at key locations. You’ll be part of a dynamic team dedicated to keeping vital systems running smoothly, 24/7.

Roles & Responsibilities:

• System Implementation & Configuration: Assist in the installation and configuration of PCs, workstations, operating systems, applications, and related peripheral devices to support project teams.
• Critical On-Site IT Support: Provide first-level on-site IT support  on a rotational shift, including public holidays (7 am to 3 pm / 3 pm to 11 pm), ensuring operational uptime of essential systems.
• Troubleshooting & Escalation: Investigate and resolve issues, providing timely updates to the Project Manager on major escalations.
• Proactive System Monitoring: Perform daily health checks and inventory assessments to prevent downtime and ensure all systems and devices are fully operational.
• Technical Support Expertise: Utilize your hands-on experience in troubleshooting and maintaining PCs, peripherals, and applications in a Windows environment.

Why Join Us?

• Gain hands-on experience managing and maintaining advanced biometric devices crucial to national security.
• Sharpen your troubleshooting skills while ensuring uptime in time-sensitive, mission-critical environments.
• Learn to navigate SLAs and KPIs, vital for ensuring top-tier service delivery.
• Grow into a leadership role, overseeing a team responsible for providing IT support services in critical environments.
• Shift Allowance: Be rewarded with shift allowances for working on a rotating schedule.
• Transport Allowance: Receive a transport allowance to cover your commuting needs.
• Standby Allowance: Standby duties are compensated with a standby allowance.
• Public Holiday Pay: Earn additional pay for public holidays.

If you're driven by the challenge of maintaining essential systems that keep the nation running, and want to develop your career in IT support, this is the opportunity for you! 

• Operational Experience: Prior exposure to IT operational environments is advantageous.
• Team-Oriented: Strong collaboration skills and the ability to support your colleagues in a fast-paced environment.
• Self-Starter: Ability to work independently and take ownership of your tasks.
• Qualifications: Certification in Nitec, Higher Nitec, or a Diploma, ideally with an IT focus.
• IT Enthusiast: A passion for IT Service Management and a willingness to work rotational shifts.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, and troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), and KPIs (key performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.

Assist to coordinate and control environmental trainings, record-keeping, inspection, audits, etc. applies to company operations.

In addition, assist the Environmental Manager with internal or external environmental audits of all annexes;

Assist with environmental impact and assessments, environmental protection plans and waste management plans;

Assist with environmental training in disciplines ranging from solid and hazardous waste management, general environmental awareness and installation subject-matter;

to advise on and develop the management of solid and hazardous waste streams;

to be part of a creative team tasked with developing innovative economic and eco-friendly working practices.

To act on behalf of Environmental Manager during his absence, and to coordinate and control monthly Environmental deliverables with resect to the A-1800000 contract.

Basic Job Qualifications:

1. Proficient in English language. Both written and spoken.

2. Computer literate, including word processing, spreadsheets, power-point, graphic/chart and database management.

3. Environmentally motivated, and with a strong desire to make a difference.

4. Committed to Continuous Professional Development and take every opportunity for further training.

5. Take personal initiative, be self-motivated, and have the ability to follow specific directions.

6. Possess current valid Driver’s License

7. Forklift license is added advantage.

Position Specifications: Special Certifications or Training

1. Training or experience in the management of environmental compliance, solid waste, pest control, and hazardous waste is preferable.

2. Successful completion of initial and annual refresher training in accordance with Hazardous waste training requirements.

Education:

1. A minimum of Diploma school education, or a Degree or any professional certificate related to Environmental-related discipline, or equivalent work experience may be substituted.

Experience

1. Minimum of three (2) years’ experience in Environmental-oriented job.

Responsibilities

• Perform basic network troubleshooting
• Supports the service team on the commissioning, preventive maintenance and testing of equipment as well as to provide continual technical support to customers
• Develop and design surveillance or network system with project leader
• Deliver projects according to schedule, client’s satisfaction and installation standards
• Carry out testing and commissioning of CCTV, Access Control, Intercom, Fire Alarm, AV, Public Address and other Security & Communication systems
• Provide support to Project Team on the implementation of new projects
• To troubleshoot any technical problems and provide support to users
• Analyse equipment failures to determine cause and recommend/take corrective actions
• Provide support to projects during DLP period to ensure all rectification works are completed before handover.
• Designing layout and schematic diagrams with AUTOCAD or Microsoft Visio

Requirements

• Diploma or Degree in IT Networking / Electronics & Electrical / IT Engineering / Computer Science / Telecommunication Engineering
• Minimum 3 years of related working experience in Security / CCTV industry
• Experience in IP network-based video surveillance, door access control and intrusion system design and setup
• Experience in router setup and configuration
• A good team player, independent and able to work under pressure
• Bilingual in English and Mandarin to liaise with mandarin speaking associates
• Able to handle stress; Love challenging tasks
• Love to explore new technologies

Position Summary:

Plans and implements activities related to the purchasing of materials, equipment and services for internal company use. Develops, communicates, and enforces company policies and procedures for purchasing. Reviews and approves purchases up to a specified dollar amount. May negotiate major contracts involving large dollar amounts. Monitors the cost, schedule and performance aspects of major contracts and subcontracts. Manages sourcing strategy for all goods and services. Directs and identifies sourcing and savings opportunities. Oversees negotiations, manages contracts, and relationships with vendors. Manages policies and metrics to ensure that savings goals are realized. Oversees relationship with technical buyers, engineers and management to identify new product needs, identifies new sources in order to meet business requirements. Responsible for quality control of vendor products.

Changes to individual responsibilities may occur due to business needs and other related duties may be assigned.

Responsibilities:

• Responsible for design, implementation and ongoing improvement of Lead strategic sourcing activities in support of Information Technology to ensure business needs are met.
• Provide functional leadership and direction on Information Technology teams.
• Routinely working on significant and unique issues with uncertainty where analysis of situations or data requires good level of business understanding and analytical capability.
• Works on projects where outcomes will be dependent on other functions / teams delivering commitments and the incumbent needs to be able to influence delivery of these activities to meet the overall objectives.
• Leads the strategic roadmap creation and implementation of category strategies for Information Technology
• Negotiates agreements (i.e., development agreement, statements of work, licensing agreement, supply agreements, etc.) achieving favorable terms that mitigate business risks and protect Illumina’s IP while reducing equipment cost. .
• Strengthen strategic supplier relationships to reduce business risk and support manufacturing site escalations.
• Collaborate with suppliers to develop capabilities, continuity, and capacity.
• Leads the execution of continuous improvement initiatives within Global Supply Chain.
• Partners with executive stakeholders to achieve functional and company goals.

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Requirements:

• Strategic thinker; anticipates and develops business opportunities and priorities for future action while also executing on concrete business objectives.
• Customer focused, able to listen, very responsive, and action oriented to meet business needs while maintaining a positive, professional outlook.
• Strong analytical skills that allow the successful candidate to extract core data from a variety of sources, draw conclusions and insights, and translate those insights into actions.
• Business acumen; demonstrated ability to understand financial and legal terms
• Ability to deal effectively with pressure, multiple tasks, deadlines, and rapidly changing priorities.
• Excellent verbal and written communication skills with requisite interpersonal skills to partner, collaborate and build relationships with business partners, suppliers, and regional teams.
• Experience developing and leading RFx events.
• Strong negotiator; ability to negotiate the best deal for ILMN and influence upward. Experience with Microsoft, SAP, & Salesforce preferred.
• Ability to travel up to 10% of the time
• Familiarity with ERP and procurement systems.
• Proficient in use of Microsoft Office (Project, Word, Excel, Outlook, Access).

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities.

Experience/Education:

• Typically requires a minimum of 12 years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years’ experience; or equivalent experience
• MBA preferred

Position: IT SUPPORT cum ADMIN

IT SUPPORT cum ADMIN Responsibilities:

· Provide technical support and Install computer hardware, software and networks to all users

· Log support requests to relevant vendor to resolve issues

· Maintain and update IT inventory

· Provisioning and de-provisioning PCs when staff on-board and off-board

· Monitor daily backup

· Troubleshoot on IT system, hardware and office equipment

· Knowledge of online system (HR System – Infotech / Microsoft / Autocad and ERP - Synergies) is an advantage.

· Assist and renew of licensing

· Arrange staff course.

· Arrange worker course, such as CSOC, BCSS, Coretrade and etc.

· Undertake any other ad-hoc work as assigned

Requirements:

• Possess a Local Diploma or equivalent in IT
• 1-2 years of relevant experience
• Fresh graduates are welcome to apply

Position Summary:

Plans, performs and implements process improvement initiatives (such as Lean or Six Sigma). Diagrams and evaluates existing processes. Organizes, leads and facilitates cross-functional project teams. Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Collects data to identify root cause of problems. Measures performance against process requirements. Aligns improvement to performance shortfalls. Provides consultation on the use of re-engineering techniques to improve process performance and product quality. May deliver presentations and training courses including measurement, analysis, improvement and control. Surveys and analyzes best practices for techniques and processes. Communicates team progress. Performs cost and benefit analyses.

Changes to individual responsibilities may occur due to business needs and other related duties may be assigned.

Tasks and Responsibilities

• Contribute to business operations strategy development and assist in the identification, planning, and implementation of business improvement opportunities.
• Continuously measure and monitor processes, risks, and controls through post-implementation reviews and gap analysis.
• Implement operational excellence strategies and roadmaps in alignment with organizational goals.
• Lead and facilitate process improvement projects using Lean, Six Sigma, and other methodologies to enhance operational efficiency and effectiveness.
• Develop and implement change management strategies and plans that maximize adoption and usage of required changes. Anticipate and minimize resistant behaviors from employees and stakeholders impacted by the changes.
• Mentor and coach continuous improvement champions to drive global metrics including productivity, cost, quality, delivery, and lead time.
• Act as a subject matter expert on process/continuous improvement methodologies, tools and techniques.

Experience/Education:

• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years of experience; or equivalent experience.

Preferred Requirements

• Minimum 5 years of experience in leading improvement projects, preferably in a manufacturing environment.
• LSS Green Belt certified and Black Belt trained/certified preferred.
• A solid understanding of change management principles, methodologies, and tools. Exceptional communication skills, both written and verbal. Training in OCM, ACMP, PROSCI, ADKAR would be advantageous.
• Proven ability to lead and facilitate workshops and training sessions.

Job Summary:

The BOM (Bill of Materials) Specialist is mainly responsible for leading the creation, maintenance, and management of accurate and comprehensive Bills of Materials and router within the company’s ERP system. This role is crucial for ensuring the integrity of product configuration data, supporting production planning, material procurement, and overall supply chain efficiency.

Essential Duties and Responsibilities:

• Include the following. Other duties may be assigned.
• Lead the creation, updating, and maintenance of parts, BOMs within the ERP system, ensuring data accuracy and completeness.
• Collaborate with engineering, production, and procurement teams to gather, verify, and implement product structure and component information.
• Manage the implementation of engineering change orders (ECOs) into BOMs, aligning them with production requirements.
• Ensure that BOM data supports material requirement planning (MRP), inventory control, and procurement processes.
• Identify, analyse, and resolve BOM discrepancies in collaboration with cross-functional teams.
• Mentor and support junior staff in BOMand router management and best practices.
• Drive continuous improvement initiatives in BOM, router or etcmanagement and configuration data processes.
• Develop and analyse BOM-related reports to support strategic decision-making.
• Support engineers on documents help request with cross function team work, such as initiate and follow up different kinds of forms, follow up change plan progress etc.
• Support engineering manager on administrative tasks for whole engineering department.
• Support engineering manager to manage ECO change plan progress summary for KPI and MOR report. Push related engineers to close change plans within KPIs.
• Ensure compliance with company policies, industry standards, and regulatory requirements in BOM management.
• Any other tasks assigned from supervisor.

Authority:

• The BOM Specialist has the authority to approve BOM updates and changes, including the implementation of engineering change orders (ECOs) into the system, which aligned with engineer’s requirement.
• This position also has the authority to recommend process improvements and lead initiatives within the BOM management function.
• While the BOM Specialist does not have direct reports, they have the authority to mentor and guide junior team members, providing training and oversight as needed

Education/Experience and Qualifications:

• Bachelor's degree in Engineering, Supply Chain Management, or a related field.
• 3-5 years of experience in BOM management or a related role in a manufacturing environment.
• Strong expertise in ERP systems and BOM management processes.
• Proven ability to work effectively in cross-functional teams and lead initiatives.
• Advanced proficiency in ERP systems, particularly in BOM management modules; strong Microsoft Excel skills, including the ability to use advanced functions and pivot tables.
• In-depth understanding of product lifecycle management (PLM), manufacturing processes, inventory management, and engineering documentation.
• Strong analytical skills with the ability to troubleshoot issues, interpret complex data, and generate actionable insights.
• Excellent verbal and written communication skills, with the ability to effectively convey technical information to non-technical stakeholders.
• Ability to lead projects, mentor junior team members, and drive process improvements.
• Exceptional attention to detail, ensuring the highest levels of accuracy in all work.

• Clean vertical surfaces, glass and ceiling
• Dust, clean and polish all items within the premises
• Empty waste bins.
• Keep drains clean.
• Maintain cleanliness of assigned areas.
• Polish glass doors.
• Refill consumables of toilets and premises.
• Report anything in need of repair or replacement to the supervisor.
• Sweep, mop, or vacuum floor or carpets of assigned areas including driveway and carpark. (Using a high-pressure water jet pump)
• Wipe table tops, shelves and partitions of assigned areas.
• Laundry Services.
• Cleaning of Toilets.

Work Location: 1 or 5 Senoko Road

Working schedule: 5.5 days workweek, based on roster. Rest day on any day of week.

Overview of the Job Responsibilities
As a Marketing Specialist, you'll play a key role in developing and executing strategic marketing plans to elevate brand awareness, enhance customer engagement, and drive revenue growth.

Your responsibilities will include supporting digital marketing, content creation, product promotions, and brand management. You will also work closely with other departments to ensure that our marketing initiatives align with the Group’s overall objectives.

Job Responsibilities:

1. Create and implement marketing plans that match our company’s goals.
2. Manage marketing projects to ensure they are completed on time and within budget.
3. Lead our digital marketing efforts, including SEO, SEM, social media, and online ads.
4. Develop strategies for new product launches to ensure successful market entry.
5. Develop go-to-market strategies for product launches, ensuring effective positioning and messaging.
6. Work with Sales and other teams to align marketing with business objectives.
7. Report marketing performance to Management and suggest improvements.
8. Any other ad-hoc duties as assigned.

Job Qualifications
Education Required:

• Bachelor’s Degree in Marketing, Business Administration or related disciplines.

Experience Required:

• Five (5) years of relevant experience in Marketing, with at least 2 years in a leadership role is preferred but not required.
• Having a strong understanding of the construction industry and market trends will be an added advantage.

Competencies and Skills Required

• Excellent communication and project management skills.
• Ability to think strategically and execute marketing plans.
• Proficient in digital marketing tools and channels.
• Strong analytical skills to turn data into actionable insights.
• Results-oriented approach.

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer systems, mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor

*** HR Contact Number : 6996 6666

As a Facilities Maintenance System Specialist at Micron Technology within the Global Facilities Department, you will play a key role are responsible for supporting the facilities teams at the front and back end manufacturing sites within your assigned region. In this role you will be responsible for governance, training, management of change, reporting, and maintenance of the FMS in collaboration with your counterpart(s) in other regions.

Responsibilities:

• Provide support to the site coordinators and site teams within your assigned region
• Ensuring sites are compliant with the Global Facilities guidelines for the FMS structure and execution
• Receiving requests for modifications/changes and ensuring they are properly reviewed for approval
• Provide ongoing training support to the site coordinators and site teams
• Development of Global Process Standards to be used as governance for each site
• Manage system data integrity
• Develop reports as required to provide the organization with the tools to make informed decisions

Education:

• BS in Engineering, BS in Information Technology

Required Experience:

• Minimum 2 years in Project/Program Management
• Minimum 2 years in Operation and Maintenance for a Facilities Organization
• Minimum 1-year experience administrative support of a Facilities Maintenance System (Maximo or SAP)

Required Qualification:

• Understands and knows how to operate within an Enterprise Asset Management System
• Able to use Microsoft application suite
• Excellent oral and written communication skills
• Ability to speak and write in multiple languages (Preferably English and Mandarin or Japanese)

Desired Qualifications

• SAP Superuser level of experience

Professional Certifications:

• Project Management Professional (PMP)

Job Description

• Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.
• Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical
• Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.
• Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with Agilent's policies, processes and legal requirements.
• Ensure close follow-up of outstanding orders and issue with proactive communication to customers.
• Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.
• Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Provide support in business projects related to process improvement, customer experience, etc.
• Performing on miscellaneous duties and projects as assigned.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within Agilent to achieve goals as needed.

Key Deliverables:

• Effective customer account management and deliver an exceptional customer experience
• To understand and resolve customers' concerns by applying appropriate skills and meet customers' requirements in an effective way.
• Timely response to internal and external customers' enquiries and emails
• Accurate and timely processing of orders within turnaround time
• Ensure every order is always compliant to Agilent's policies and processes
• Prompt follow-up on order management to ensure revenue recognition
• Keeping customers informed about order status.
• Maintaining post order entry responsibilities using control-related reporting to ensure compliance
• Consistent contribution to achieve department key performance indicators
• Maintain amicable work atmosphere by communicating and acting in a collaborative manner with stakeholders to resolve customer issues and deliver trusted answers.

Qualifications

• Bachelors or Master or University Degree, or equivalent education in any field.
• 2+ years of relevant work experience in customer service operations or order processing/fulfillment handling Korea customers / market.
• Excellent interpersonal communication skills, both in English and Korean (written and verbal).
• Proficiency in MS Office – Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer centric mindset
• Goal oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.
• Korean Language expertise is a MUST.