Job Description

Accounts Payable

1. Responsible for the company’s Accounts Payable functions.

2. Maintain record-keeping for Accounts Payable, supported by the comprehensive documentations.

3. Inputting data for Accounts Payable and handling payment run processes.

4. Conduct reconciliation for Accounts Payable and intercompany transactions.

5. Manage vendor relationships, handle queries and resolve payment issues.

6. Ensure compliance with company policies and procedures, as well as internal controls.

7. Provide support for monthly financial closure and annual financial audit responsibilities.

8. Maintain a high level of accuracy and attention to detail.

9. Any other adhoc duties as assigned by department manager.

Quality Assurance

1. Timely & accurately record of transactions into SAP

2. File management

3. Ensure operation transactions are done in compliance with company policy

Job Requirements

• Diploma in Accountancy.
• Possess high integrity with good interpersonal, verbal and written communication and negotiation skills .
• Positive attitude with strong mindset and must be a good team player in a fast paced environment.
• High attention to detail who is meticulous, attentive and proactive.
• Focus on quality and good in commercial skills.

Job Description:

• Ensure the machine is working correctly, and calibrating the machine to ensure proper measuring.
• Perform incoming, in-process and final inspection as per customer requirement.
• Maintain calibration record of measuring equipment.
• Document inspection results by completing reports and logs.
• Maintain safe and healthy working environment by following standards and procedures.
• Raise non-conformance report if necessary.

Job Requirements:

• NITEC/Higer NITEC in Precision Engineering.
• 2 -3 years of relevant QC experience in a manufacturing environment and knowledge.
• Able to interpret technical/mechanical drawings of geometrical dimensioning and tolerance.
• Able to perform CMM measurement; preferably with Wenzel or Zeiss.

Salary range: SGD 81k - 114k per annum + RSUs / MYR 85k - 132k per annum + RSUs

This role is located in Singapore / Kuala Lumpur.

A bit about the role:

As a member of the APAC Compliance team, you will work closely with Compliance Officers, Product, Operations and other teams to develop and implement testing and monitoring plans for our diverse region. 

Building trust 

• Manage and perform processes and controls testing - scoping the review, conducting the assessment and collaborating with teams to resolve findings.

• Proactive communication of gaps and risks as well as proposing solutions as to how processes and controls can be strengthened.

• Validate the effectiveness of regulatory controls to build a trusted relationship with key stakeholders. 

Strengthening the regulatory compliance framework

• Support regulatory and financial crime compliance monitoring and testing projects in APAC.

• Proactively monitor compliance health in the markets using data and visualisation tools.

• Design meaningful and timely compliance indicators that enable internal teams and Board of Directors to analyse and assess our compliance health.

As part of the Compliance Assurance team in APAC, you’ll be able to develop and implement compliance testing and monitoring plans for different markets throughout APAC and provide assurance to key stakeholders on our processes/controls by collaborating with other teams. 

This role will give you the opportunity to:

• Develop an in-depth knowledge of Wise’s business and get to know teams across Wise as you work with them to understand the product and regulatory framework. 

• Champion compliance through monitoring and testing by designing and executing a monitoring and testing plan for the region, sharing findings with your tribe and work together to strengthen our compliance program across our Asia/Pacific markets.

• Take on and own new projects that arise in any area of the compliance programme on a project basis. Take a problem-solving approach, whether designing a new process to be implemented or driving an effort for multiple teams to work together to remediate control gaps or process enhancements. 

• Global cross team collaboration projects with focus on delivering impact for our fast growing APAC markets - Australia, Hong Kong, Japan, Malaysia, Singapore, Indonesia, Philippines and New Zealand.

Key Responsibilities

• Interface with the second and third lines of defense and will be the single point of

contact (working with first line) for all risk, audit and regulatory related matters.

• Collaborate with second line of defense to implement and drive strategic initiatives to

enhance the firm's technology risk management capabilities and awareness, in line

with industry best practices and the firm's standards and regulatory requirements.

• Identify and escalate emerging and upstream technology risks through execution of

the Firm’s risk management framework tools, including risk event management,

reporting, and action plan tracking.

• Provide advisory to stakeholders and constituents regarding their IT/security

obligations, facilitating acceptable outcomes.

• Liaise with diverse teams to drive and conduct regulatory and IT compliance self-

assessment programmes, risk awareness trainings and so on.

• Liaise with diverse teams to perform risk and control self-assessment (RCSA) testing,

gathering and validating KRIs, dealing with incidents, availability management, etc.

• Partner and work with internal stakeholders to review, identify, streamline and

implement process improvements with regards to IT and cyber risk management.

• Manage IT related audits, regulatory inspections (including regulatory meeting and

request for information).

• Review audit findings with key stakeholders to determine action plans and verify

remedial solutions for closure.

• Communicate and provide guidance of new IT related policies, standards to relevant

stakeholders.

• Provide advice on IT and cyber risk management matters as required.

• Prepare ad-hoc and periodic regulatory and management reports

• Ability to innovate, automate and strategize as required.

Requirements

• At least 7 years of experience in IT Governance or risk management with 3 to 5 years of

relevant experience specifically in IT Governance and/or Risk management.

Key Responsibilities

• Interface with the second and third lines of defense and will be the single point of

contact (working with first line) for all risk, audit and regulatory related matters.

• Collaborate with second line of defense to implement and drive strategic initiatives to

enhance the firm's technology risk management capabilities and awareness, in line

with industry best practices and the firm's standards and regulatory requirements.

• Identify and escalate emerging and upstream technology risks through execution of

the Firm’s risk management framework tools, including risk event management,

reporting, and action plan tracking.

• Provide advisory to stakeholders and constituents regarding their IT/security

obligations, facilitating acceptable outcomes.

• Liaise with diverse teams to drive and conduct regulatory and IT compliance self-

assessment programmes, risk awareness trainings and so on.

• Liaise with diverse teams to perform risk and control self-assessment (RCSA) testing,

gathering and validating KRIs, dealing with incidents, availability management, etc.

• Partner and work with internal stakeholders to review, identify, streamline and

implement process improvements with regards to IT and cyber risk management.

• Manage IT related audits, regulatory inspections (including regulatory meeting and

request for information).

• Review audit findings with key stakeholders to determine action plans and verify

remedial solutions for closure.

• Communicate and provide guidance of new IT related policies, standards to relevant

stakeholders.

• Provide advice on IT and cyber risk management matters as required.

• Prepare ad-hoc and periodic regulatory and management reports

• Ability to innovate, automate and strategize as required.

Requirements

• At least 7 years of experience in IT Governance or risk management with 3 to 5 years of

relevant experience specifically in IT Governance and/or Risk management.

Join a leading education provider at the forefront of innovation, offering dynamic programs in Robotics, STEM, Coding, and Artificial Intelligence.

Their mission? To ignite a passion for these cutting-edge fields and equip students for success in a tech-driven world.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Role Overview

As a Centre Development & Communication Specialist (Robotics Education), you will play a key role in ensuring the smooth day-to-day operations of our Jurong East Centre, while occasionally supporting the Punggol branch. This is a hands-on role where you’ll assist both students and parents, providing exceptional service in a dynamic, technology-focused environment.

Key Responsibilities

• Manage enquiries from students and parents in person, via phone, or email.
• Maintain accurate records and documentation for the center.
• Assist in scheduling, inventory management, and general administrative duties.
• Support trainers and ensure smooth coordination between staff and students.
• Occasionally travel to other locations for meetings or to cover absent staff.
• Work on weekends, as this is the busiest period.

Who We Are Looking For

• Excellent customer service skills and a friendly, approachable demeanor.
• Strong organizational skills with the ability to multitask.
• Proficient in English (spoken and written).
• Experience in administrative roles is an advantage.
• Familiar with MS Office (Word, Excel) and Google Drive.
• Comfortable working both independently and as part of a team.
• Willingness to work on weekends and occasionally travel to other centres for work.

Working Hours

• 5½-Days' Work Week: Weekdays (Mon, Thu, Fri) from 1:00 PM – 8:00 PM; Tuesday from 1:00 PM – 4:00 PM.
• Weekends (Sat & Sun) from 8:30 AM – 6:00 PM.
• One-hour break on weekends and 30-minute breaks on other weekdays (except Tuesday).

Join a team where your experience is valued, and your passion for education can truly flourish!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Join a leading education provider at the forefront of innovation, offering dynamic programs in Robotics, STEM, Coding, and Artificial Intelligence.

Their mission? To ignite a passion for these cutting-edge fields and equip students for success in a tech-driven world.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Role Overview

As a Centre Development & Communication Specialist (Robotics Education), you will play a key role in ensuring the smooth day-to-day operations of our Jurong East Centre, while occasionally supporting the Punggol branch. This is a hands-on role where you’ll assist both students and parents, providing exceptional service in a dynamic, technology-focused environment.

Key Responsibilities

• Manage enquiries from students and parents in person, via phone, or email.
• Maintain accurate records and documentation for the center.
• Assist in scheduling, inventory management, and general administrative duties.
• Support trainers and ensure smooth coordination between staff and students.
• Occasionally travel to other locations for meetings or to cover absent staff.
• Work on weekends, as this is the busiest period.

Who We Are Looking For

• Excellent customer service skills and a friendly, approachable demeanor.
• Strong organizational skills with the ability to multitask.
• Proficient in English (spoken and written).
• Experience in administrative roles is an advantage.
• Familiar with MS Office (Word, Excel) and Google Drive.
• Comfortable working both independently and as part of a team.
• Willingness to work on weekends and occasionally travel to other centres for work.

Working Hours

• 5½-Days' Work Week: Weekdays (Mon, Thu, Fri) from 1:00 PM – 8:00 PM; Tuesday from 1:00 PM – 4:00 PM.
• Weekends (Sat & Sun) from 8:30 AM – 6:00 PM.
• One-hour break on weekends and 30-minute breaks on other weekdays (except Tuesday).

Join a team where your experience is valued, and your passion for education can truly flourish!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:

• Ensure brand integrity, messaging, and strategy consistency across campaigns and the marketing funnel.
• Create and manage digital marketing strategies to drive leads and enhance online presence.
• Track, measure, and report digital campaign performance against ROI goals.
• Coordinate with media outlets for brand-appropriate coverage opportunities.
• Research trends, brainstorm new ideas, and develop engaging content.
• Collaborate with internal teams to optimize ads for keywords, objectives, and budget.
• Contribute to product positioning, marketing strategy, and product naming.
• Manage social media accounts (Instagram, Facebook, TikTok, YouTube) to boost brand awareness and engagement.
• Update marketing materials, maintain content databases, and collaborate with regional marketing teams.

Requirements:

• Degree in Marketing/Communications or equivalents.
• Minimum 1 years of related working experience.
• Interest in skin care, wellness and healthcare products.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

The IT Vendor Management Lead will be responsible for overall vendor management, including but not

limited to vendor contracting and cost management, performance management (e.g., KPIs and SLAs

tracking, risk and compliance management in line with regulatory and legal requirements, and

continuous improvement), and risk management (e.g., due diligence).

Key Responsibilities

• Oversee IT vendor management and manages risks associated with IT vendors

• Manage contracting processes and costs, ensuring all vendor agreements align with customer’s

focus, budget, and regulatory requirements

• Track and analyse vendor performance against defined KPIs and SLAs, ensuring vendors fulfil

performance standards; conduct period review and proactive improvement of KPIs and SLAs

• Ensure all vendor activities comply with regulatory and legal requirements, conducting regular

audits and assessments to mitigate risks

• Drive initiatives for continuous improvement in vendor management processes, enhancing

efficiency and effectiveness

• Maintain strong relationships with vendors, acting as the primary point of contact to address

any issues and foster collaborative partnerships

• Conduct thorough due diligence on potential vendors to ensure they meet customer’s

standards for reliability, security, and compliance

• Prepare and present detailed reports on vendor performance, risks, and compliance to senior

management and other stakeholders

• Collaborate with internal stakeholders, including Technology division, customer group’s shared

services in Finance, to align vendor management standards with business objectives and

requirements

Requirements

• Degree in Information Technology, Business Administration, or a related field

• Minimum 5-7 years of experience in IT vendor management, procurement, or a related area

• Proven experience in managing vendor relationships within the payments industry including

vendor performance management and dispute resolution

• Strong understanding of regulatory and legal requirements related to IT vendor management

• Exhibit strong risk mindset, ensuring rigorous execution and adherence to best practices in line

with customer's role as an operator of the national critical payment infrastructure

• Excellent analytical skills with the ability to assess vendor performance, track KPIs, and develop

improvement plans

• Good written and verbal communication skills

• Strong problem-solving skills with a proactive approach to identifying issues, developing

solutions, and implementing changes to improve vendor management processes

The IT Vendor Management Lead will be responsible for overall vendor management, including but not

limited to vendor contracting and cost management, performance management (e.g., KPIs and SLAs

tracking, risk and compliance management in line with regulatory and legal requirements, and

continuous improvement), and risk management (e.g., due diligence).

Key Responsibilities

• Oversee IT vendor management and manages risks associated with IT vendors

• Manage contracting processes and costs, ensuring all vendor agreements align with customer’s

focus, budget, and regulatory requirements

• Track and analyse vendor performance against defined KPIs and SLAs, ensuring vendors fulfil

performance standards; conduct period review and proactive improvement of KPIs and SLAs

• Ensure all vendor activities comply with regulatory and legal requirements, conducting regular

audits and assessments to mitigate risks

• Drive initiatives for continuous improvement in vendor management processes, enhancing

efficiency and effectiveness

• Maintain strong relationships with vendors, acting as the primary point of contact to address

any issues and foster collaborative partnerships

• Conduct thorough due diligence on potential vendors to ensure they meet customer’s

standards for reliability, security, and compliance

• Prepare and present detailed reports on vendor performance, risks, and compliance to senior

management and other stakeholders

• Collaborate with internal stakeholders, including Technology division, customer group’s shared

services in Finance, to align vendor management standards with business objectives and

requirements

Requirements

• Degree in Information Technology, Business Administration, or a related field

• Minimum 5-7 years of experience in IT vendor management, procurement, or a related area

• Proven experience in managing vendor relationships within the payments industry including

vendor performance management and dispute resolution

• Strong understanding of regulatory and legal requirements related to IT vendor management

• Exhibit strong risk mindset, ensuring rigorous execution and adherence to best practices in line

with customer's role as an operator of the national critical payment infrastructure

• Excellent analytical skills with the ability to assess vendor performance, track KPIs, and develop

improvement plans

• Good written and verbal communication skills

• Strong problem-solving skills with a proactive approach to identifying issues, developing

solutions, and implementing changes to improve vendor management processes

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Join a leading education provider at the forefront of innovation, offering dynamic programs in Robotics, STEM, Coding, and Artificial Intelligence.

Their mission? To ignite a passion for these cutting-edge fields and equip students for success in a tech-driven world.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Role Overview

As a Centre Development & Communication Specialist (Robotics Education), you will play a key role in ensuring the smooth day-to-day operations of our Jurong East Centre, while occasionally supporting the Punggol branch. This is a hands-on role where you’ll assist both students and parents, providing exceptional service in a dynamic, technology-focused environment.

Key Responsibilities

• Manage enquiries from students and parents in person, via phone, or email.
• Maintain accurate records and documentation for the center.
• Assist in scheduling, inventory management, and general administrative duties.
• Support trainers and ensure smooth coordination between staff and students.
• Occasionally travel to other locations for meetings or to cover absent staff.
• Work on weekends, as this is the busiest period.

Who We Are Looking For

• Excellent customer service skills and a friendly, approachable demeanor.
• Strong organizational skills with the ability to multitask.
• Proficient in English (spoken and written).
• Experience in administrative roles is an advantage.
• Familiar with MS Office (Word, Excel) and Google Drive.
• Comfortable working both independently and as part of a team.
• Willingness to work on weekends and occasionally travel to other centres for work.

Working Hours

• 5½-Days' Work Week: Weekdays (Mon, Thu, Fri) from 1:00 PM – 8:00 PM; Tuesday from 1:00 PM – 4:00 PM.
• Weekends (Sat & Sun) from 8:30 AM – 6:00 PM.
• One-hour break on weekends and 30-minute breaks on other weekdays (except Tuesday).

Join a team where your experience is valued, and your passion for education can truly flourish!

EA Registration No.: R23111820 (Ben Chang)

EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

We are looking to welcome a Customer Service Specialist (Japanese speaking) to join our Global Customer Service Department. You will work as an integral part of the department by providing outstanding customer service to our internal and external customers and report to the Customer Service Manager. 

Closing Date: Applications will close on 27th Oct 2024.

Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Take ownership of customer queries received via phone, email, live chat, and in-person through to resolution in line with policies/procedures, KPI, and Customer First training best practices. Striving to increase customer satisfaction/first-time resolution and reduce the need for customers to contact. 
• Respond to customer queries via the daily retention queue in a timely and professional manner, providing price quotes, lapsed lists, and denial data to prevent lost revenue.
• Provide support with the monitoring of retention campaign performance and perform data cleansing after each campaign, reporting regularly and identifying opportunities to improve campaigns.
• Using SAP/Salesforce to manage and take responsibility for the processing of orders, invoices, quotes, returns, and claims in a timely and accurate manner, responding appropriately and swiftly to queries, problems, and special requests from customers, accelerating these to team leaders and managers where appropriate.
• Resolve product or service problems/queries by clarifying customer issues, determining the root cause of the problem, selecting and explaining the best solution to the problem, expediting corrections/adjustments, and following up to ensure resolution.
• On the back of customer contacts review the customer self-help portals and suggest new content or amendments to the relevant team.
• Create and update Standard Operating Procedures (SOP) or suggest amendments to relevant teams.
• Play an active role in the achievement of department goals by assisting with all types of work across the department as needed. Work effectively with the team to achieve individual, team, and departmental objectives, sharing knowledge and skills as appropriate.
• Provide support to team members, assisting with training if appropriate.
• Achieve personal objectives and, work to agreed KPIs and targets including quality assurance.
• In addition to the above, this role will be expected to help with projects and workload as determined by business needs and the Manager.

Job Responsibilities

• Check arrival date upon receiving of documents;
• Check with carriers/co-loader for the vessel arrival and surcharges;
• Arrange prepare payment voucher;
• Arrange payment to carriers/co-loader;
• Prepare import permits;
• Providing pre-alerts upon receving documents from counterpart;
• Liaise with transporter to arrange delivery to customers;
• Coordinate with customers and transporter regarding delivery and documentation;
• Invoice issuance to customer in timely manner;
• Filling and archiving documents in system as per audit requirements;
• Update customer whenever there is delay on a daily basis.

Requirements

• Relevant work experience will be advantageous
• Self-discipline, initiative, and able to work independently
• Team player with good interpersonal and communication skills
• Customer Service oriented

Job Description

• To provide excellent customer service and product knowledge to the customer.
• Responsible for the daily operation, merchandising, sale, stocking, issuing invoices and display of the parts
• Manage and control parts and warehouse material inventory, ensuring monthly stock take conducted and tally with system quantity.
• Coordinate with various departments on procurement requests.
• Sourcing for new suppliers for various materials.
• Assist to liase for office maintenance servicing.
• Maintain CCTV Database.
• Any other Ad-hoc duties.

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Addcel has been delivering deep value to clients across Pharmaceutical, Data Centers, Semi-con and Oil & Gas industries since 2010.

Specialising in Design & Building of utility systems, prefabrication/ DFMA works, facility & plant maintenance and construction implementation, we take pride and passion in all that we do.

Your Responsibilities

To carry out day-to-day IT requirements and to support the business' operations and administrative matters.

IT Support:

• Provide first-line technical support to end-users, troubleshooting hardware, software, and network issues.
• Install, configure, and maintain computer systems, software applications, and peripheral devices.
• Assist in managing IT assets, including inventory tracking and procurement of hardware/software.
• Collaborate with HR for new hire and exit staff IT processes, including paperwork, archive emails, office setup and etc.
• Liaise with third party vendors to coordinate issues on specific services.
• Liaise with product manufacturers for problem escalation and resolution.
• Handle a hardware warranty claim and replacement

System Maintenance and Monitoring:

• Conduct routine maintenance tasks such as system updates, patches, and backups to ensure system reliability and security.
• Monitor network performance and address any issues to minimize downtime and optimize efficiency.
• Implement security measures to safeguard company data and systems against cyber threats.

Operational & Administrative Support:

• Provide administrative support as needed, including documentation, scheduling, and data entry.

Documentation and Reporting:

• Maintain accurate records of IT assets, software licenses, and service agreements.
• Document troubleshooting procedures and solutions to build a knowledge base for future reference.

Training and Knowledge Sharing:

• Conduct training sessions for end-users on IT tools, software applications, and best practices.
• Share technical knowledge and expertise with colleagues to foster a culture of continuous learning and improvement.

The ideal candidate for the role will possess:

• Computer Science, Information Technology or related disciplines
• At least 2 years of proven experience providing level 2 support to users
• Ability to troubleshoot and solve the IT-related issues
• Experience in supporting Microsoft product like Office365, Outlook, etc is preferable
• Have good knowledge on firewall preferable

Addcel has been delivering deep value to clients across Pharmaceutical, Data Centers, Semi-con and Oil & Gas industries since 2010.

Specialising in Design & Building of utility systems, prefabrication/ DFMA works, facility & plant maintenance and construction implementation, we take pride and passion in all that we do.

Your Responsibilities

To carry out day-to-day IT requirements and to support the business' operations and administrative matters.

IT Support:

• Provide first-line technical support to end-users, troubleshooting hardware, software, and network issues.
• Install, configure, and maintain computer systems, software applications, and peripheral devices.
• Assist in managing IT assets, including inventory tracking and procurement of hardware/software.
• Collaborate with HR for new hire and exit staff IT processes, including paperwork, archive emails, office setup and etc.
• Liaise with third party vendors to coordinate issues on specific services.
• Liaise with product manufacturers for problem escalation and resolution.
• Handle a hardware warranty claim and replacement

System Maintenance and Monitoring:

• Conduct routine maintenance tasks such as system updates, patches, and backups to ensure system reliability and security.
• Monitor network performance and address any issues to minimize downtime and optimize efficiency.
• Implement security measures to safeguard company data and systems against cyber threats.

Operational & Administrative Support:

• Provide administrative support as needed, including documentation, scheduling, and data entry.

Documentation and Reporting:

• Maintain accurate records of IT assets, software licenses, and service agreements.
• Document troubleshooting procedures and solutions to build a knowledge base for future reference.

Training and Knowledge Sharing:

• Conduct training sessions for end-users on IT tools, software applications, and best practices.
• Share technical knowledge and expertise with colleagues to foster a culture of continuous learning and improvement.

The ideal candidate for the role will possess:

• Computer Science, Information Technology or related disciplines
• At least 2 years of proven experience providing level 2 support to users
• Ability to troubleshoot and solve the IT-related issues
• Experience in supporting Microsoft product like Office365, Outlook, etc is preferable
• Have good knowledge on firewall preferable

Position Overview: The role is responsible for overseeing and managing the planning, execution, and delivery of IT projects within an organization. They collaborate with various stakeholders, including business leaders, developers, system administrators, and end-users to ensure that projects are completed on time, within budget, and according to the defined scope and quality standards. The Senior Executive, IT Projects plays a crucial role in aligning technology initiatives with business goals and ensuring efficient and effective project execution.

Key Responsibilities:

1. Project Planning and Scope Definition:

• Define project objectives, deliverables, and scope in collaboration with stakeholders.
• Create comprehensive project plans, including timelines, resource requirements, and dependencies.
• Identify and manage potential risks and issues and develop contingency plans.

2. Resource Management:

• Coordinate with various teams and departments to ensure resource availability and allocation.
• Monitor resource utilization and make adjustments as necessary to optimize project outcomes.

3. Project Execution and Monitoring:

• Monitor project progress, ensuring adherence to project plans and timelines.
• Conduct regular project status meetings, communicate updates to stakeholders, and address any concerns or issues.

4. Stakeholder Management:

• Collaborate with stakeholders to understand project objectives and expectations.
• Establish and maintain strong relationships with key stakeholders.
• Communicate project progress, risks, and issues in a clear and timely manner.

5. Quality Assurance:

• Conduct thorough testing and validation of project outputs to ensure functionality, reliability, and user satisfaction.
• Monitor and report on project performance metrics, identifying areas for improvement and implementing corrective actions.

6. Change Management:

• Coordinate with stakeholders to communicate and manage change effectively.
• Anticipate and address potential resistance to change and proactively mitigate risks.

7. Project Documentation and Reporting:

• Maintain accurate and up-to-date project documentation, including project plans, status reports, and other relevant records.
• Prepare and present regular project reports to stakeholders, highlighting key achievements, risks, and recommendations.

8. Support:

• Respond to end-user requests for technical assistance via phone, email, or in-person.
• Provide step-by-step instructions and guidance to users on problem resolution.
• Escalate complex issues to appropriate IT teams or external vendors, as needed.

Job Requirements:

• Diploma/Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Good understanding of project management methodologies and best practices, particularly in Agile Scrum
• Excellent organizational, communication, and leadership skills.
• Knowledge of IT infrastructure, systems development lifecycle, and software development processes.
• Ability to work effectively with cross-functional teams and stakeholders at all levels of the organization.
• Strong problem-solving and decision-making abilities.

Position Overview: The role is responsible for overseeing and managing the planning, execution, and delivery of IT projects within an organization. They collaborate with various stakeholders, including business leaders, developers, system administrators, and end-users to ensure that projects are completed on time, within budget, and according to the defined scope and quality standards. The Senior Executive, IT Projects plays a crucial role in aligning technology initiatives with business goals and ensuring efficient and effective project execution.

Key Responsibilities:

1. Project Planning and Scope Definition:

• Define project objectives, deliverables, and scope in collaboration with stakeholders.
• Create comprehensive project plans, including timelines, resource requirements, and dependencies.
• Identify and manage potential risks and issues and develop contingency plans.

2. Resource Management:

• Coordinate with various teams and departments to ensure resource availability and allocation.
• Monitor resource utilization and make adjustments as necessary to optimize project outcomes.

3. Project Execution and Monitoring:

• Monitor project progress, ensuring adherence to project plans and timelines.
• Conduct regular project status meetings, communicate updates to stakeholders, and address any concerns or issues.

4. Stakeholder Management:

• Collaborate with stakeholders to understand project objectives and expectations.
• Establish and maintain strong relationships with key stakeholders.
• Communicate project progress, risks, and issues in a clear and timely manner.

5. Quality Assurance:

• Conduct thorough testing and validation of project outputs to ensure functionality, reliability, and user satisfaction.
• Monitor and report on project performance metrics, identifying areas for improvement and implementing corrective actions.

6. Change Management:

• Coordinate with stakeholders to communicate and manage change effectively.
• Anticipate and address potential resistance to change and proactively mitigate risks.

7. Project Documentation and Reporting:

• Maintain accurate and up-to-date project documentation, including project plans, status reports, and other relevant records.
• Prepare and present regular project reports to stakeholders, highlighting key achievements, risks, and recommendations.

8. Support:

• Respond to end-user requests for technical assistance via phone, email, or in-person.
• Provide step-by-step instructions and guidance to users on problem resolution.
• Escalate complex issues to appropriate IT teams or external vendors, as needed.

Job Requirements:

• Diploma/Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience).
• Good understanding of project management methodologies and best practices, particularly in Agile Scrum
• Excellent organizational, communication, and leadership skills.
• Knowledge of IT infrastructure, systems development lifecycle, and software development processes.
• Ability to work effectively with cross-functional teams and stakeholders at all levels of the organization.
• Strong problem-solving and decision-making abilities.

As a member of the Test Management team, you will be part of a dynamic team to provide global test services. The team is responsible for organizing all the test activities needed to bring into production new releases of the Avaloq products and migrate new Avaloq clients into our platform.

Your key tasks

• Responsible for all test activities throughout testing life cycle of Avaloq solutions for key clients and supporting the definition of a test factory.
• Client facing role requiring excellent presentation and communication skills and ability to manage stress levels in demanding project contexts.
• Contributing to lead the project-based test team, providing hands on Test Execution activities, and enabling it to deliver the highest level of quality across our testing services and practices.
• Collaborating in defining and maintaining the Test Policy and Test Plan
• Manage customer relationship with appropriate communication and coordinate testing activities with customer Test Manager
• Work closely with project manager, development teams and other stakeholders to manage risks and issues.
• Provide effort estimations and track the test effort to ensure adequate staffing.
• Monitor and control testing activities against planned budget and quality gates.
• Report progress to management and clients.
• Design, update, and execute functional and business test scenarios and test cases based on functional and non-functional requirements, ensuring their reusability.
• Manage test environments (baseline definition and maintenance, assessment on environment readiness)
• Manage tools for testing, tracking defects, statistics and requirements coverage reporting.
• Document and evaluate the result of the testing, investigate testing deficiencies.
• Contribute to continuous improvement of Test Management processes and procedures.

Job Responsibilities:

• Responsible for Precious Metal forecasting, planning to be in-line with budget. Coordinating and reporting of Precious Metal position and liaise with refineries and other dept in the value chain.
• Ensure term and clause stated in the contract is abide.
• Process Sales order to factory based on Customer’s demand, update into ERP system, maintain customer order reports and follow up closely with production and customer on the order status.
• Co-ordinate with sales, product manager & production control planner to meet customer requested deadline and highlight any potential misses and follow up with planner on recovery plan.
• Process Previous Metal transaction for order and shipment in the ERP system. Verify and send pool account statement to customer on monthly basis.
• Co-ordinate with control planner, quality & warehouse to ensure shipment are met on time.
• Process RMA for all type of returns for customers.
• Monitor target expiry after shipped based on contract term.
• Manage OTD report and Forecast report.
• Track all orders and movement for records
• Attend to customer’s calls and inquiries.

Job Requirements:

• At least Diploma/ Degree in business Management or equivalent.
• Minimum of 3 years’ experience in customer service in a manufacturing environment.
• In-depth knowledge of ERP (SAP) system is required.
• Proficient in MS Office Applications.
• Ability to read, interpret and speak professionally.
• Ability to write clear and concise reports and correspondence.
• Ability to define problem/issues, collects data, establish facts and draw valid conclusions.
• Effectively bilingual in English and Mandarin (to liaise with Chinese speaking stakeholders).
• Positive and customer-centric.

Responsibilities:

• Execute service and maintenance workflows efficiently.
• Coordinate with client representatives on all service/maintenance matters.
• Assist the supervisor in organizing teams for service tasks and delegating responsibilities.
• Manage daily client interactions, ensuring their expectations are met.
• Support the supervisor in troubleshooting and timely completion of security system services.
• Understand each client's business to ensure high customer satisfaction.
• Ensure all work complies with Workplace Safety and Health Act regulations.

Requirements:

• Minimum Nitec in Electrical/Electronic Engineering.
• At least 2 years of working experience in related field.
• Requires knowledge and practical experience with security systems (e.g., Integrated Security Management, Card Access Control, Intrusion Detection, and CCTV systems).
• IT/Network/Server knowledge is a plus.
• Transport allowance provided.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Ensure brand integrity, messaging, and strategy consistency across campaigns and the marketing funnel.
• Create and manage digital marketing strategies to drive leads and enhance online presence.
• Track, measure, and report digital campaign performance against ROI goals.
• Coordinate with media outlets for brand-appropriate coverage opportunities.
• Research trends, brainstorm new ideas, and develop engaging content.
• Collaborate with internal teams to optimize ads for keywords, objectives, and budget.
• Contribute to product positioning, marketing strategy, and product naming.
• Manage social media accounts (Instagram, Facebook, TikTok, YouTube) to boost brand awareness and engagement.
• Update marketing materials, maintain content databases, and collaborate with regional marketing teams.

Requirements:

• Degree in Marketing/Communications or equivalents.
• Minimum 1 years of related working experience.
• Interest in skin care, wellness and healthcare products.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Job Description

As Senior Specialist for Planning, Strategy & Data Analysis (PSDA), you will contribute individually as well as assist your Deputy Director to manage a small team to work on facilitating discussions and develop measures and strategies for the organisation’s needs. You should excel at communicating, engaging multiple stakeholders including government agencies, conducting evidence-based studies and analysis, and moving strategies into implementation.

Job Responsibilities

• Negotiate, coordinate, and liaise with internal and external stakeholders, including the Ministry of Manpower (MOM) and Workforce Singapore (WSG).
• Conduct studies of industry groups, worker segments, overall employment and employability landscape, and/or ad hoc studies as requested, to identify trends, threats, and opportunities. Craft compelling stories and data-driven recommendations from findings or insights to be presented to various stakeholders.
• Support senior management with new matters that arise by making sense of emerging issues and gaps that do not fit neatly into clear categories, as well as corporate and strategy matters, including monitoring and tracking KPIs; preparation for external meetings with government agencies; analysing developments that impact the organisation.
• Organise and support annual corporate planning sessions and seminars (and ad hoc brainstorming sessions) to conceptualise overall workplan and communicate corporate strategy, provide analysis and insights to support and guide management in decision-making.
• Prepare and present regular reports and topical presentations to senior management, including NTUC senior management.
• Oversee, plan for, maintain, and track clean data to be used for data analysis.

Job Requirements

• Good interpersonal and negotiation skills
• Excellent analytical, writing, and communication skills
• Project management, problem-solving, and leadership skills
• Meticulous, self-driven, and able to multi-task
• At least 3 - 5 years’ experience in planning/policy, consultancy, or strategy formulation
• Hands-on experience in PowerBI and Microsoft Excel would be an advantage.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates