Job Description

• Industry/ Organization Type: Manufacturer/ Mineral Fertilizers
• Position Title: Trade Operations Specialist/ Shipping Operations Specialist
• Working Location: Shenzhen, China
• Working Hours: Monday to Friday, 9 am – 6 pm
• Salary Package: Up to USD80,000 per annum
• Duration: Permanent Role

Key Responsibilities

• Assist the Trade Operations Manager in implementing commodity trading contracts signed.
• Review and check contract clauses, ensuring compliance and accuracy.
• Formulate import Letter of Credit (LC) applications in accordance with the contracts.
• Liaise with commercial banks on the issuance of LCs.
• Ensure full compliance of LC documents with the terms and conditions of LCs.
• Review trading contracts and follow up on shipping logistics arrangements.
• Handle shipping documents such as Bills of Lading, Mate's Receipts, and other required documentation.

APPLY NOW!!!

• At least Diploma with minimum 3 years of related experience in Operations & Logistics, Import & Export Documentation and Shipping.
• Able to handle complex logistics arrangements (bulk shipments) and must have proven experience with bulk conventional vessels, specifically in handling fertilizer or other commodity bulk shipments.
• Prior experience in handling full shipping documents, including LC and Bill of Lading.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65953 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Job Description

• Industry/ Organization Type: Freight Transport
• Position Title: Claim Specialist & Assistant Operations Manager
• Working Location: HarbourFront
• Working Hours: 5 days (Mon – Fri, 9.00 am – 6.00 pm)
• Salary Package: Basic up to $5,000 + AWS + $100 Mobile Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Identify potential claims (Customer, 3rd party service provider or internal department) and coordinate with insurance team appropriately and open claim file accordingly.
• Discuss with internal department and respond to claim notification from customer and/or 3rd party service providers. (Carriers, Haulers, Rail operators, Terminals, Local Authorities)
• Lead and guide claim incident management. (including other Business Units)
• Verify the liability based on the SOP, agreements, terms and conditions whenever applicable.
• Liaise with internal departments, business units and 3rd parties to mitigate and minimize further losses, damages on running claim cases.
• Propose cost recovery whenever applicable and possible.
• Attend claim-related documents. (e.g. LOI, Liability or No further liabilities letters, invoices etc)
• Follow up with other offices, business units, departments and 3rd parties on running/open claim cases.
• Update insurance team, Rotterdam claims department and management on open claim cases and share the monthly/weekly overviews.
• Assist Operation manager on operational-related matters as assigned. (to meet KPI targets and improve operational efficiency)
• Other ad-hoc duties and initiatives assigned.

APPLY NOW!!!

• Diploma or equivalent qualification
• Good communicator with fluency in English
• Minimum 2 years of relevant experience
• Self-motivated and able to perform under pressure
• Strong team player with good initiative and ability to work independently
• Good interpersonal skills and able to interface with all levels internally and externally in a professional and responsive manner
• Able to multitask and handle work professionally, maturely and efficiently

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65964 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Summary:

Responsible for the end-to-end delivery of projects (WAP) including planning, research, assessments, demonstrations, designing, delivery, integration, testing, quality management, and documentation, to ensure successful implementation of projects and activities.

KEY RESPONSIBILITIES:

• Leads and coordinates the definition, development, and documentation of the solution’s business requirements, objectives, deliverables, and specifications on a project-by-project basis. This includes solution development project plans, including scoping, scheduling, implementation, and testing.
• Contributes and manages programming projects from requirements definition through implementation and support, including possible areas for improvement & enhancement/modification in existing programs, and subsequently develops these modifications.
• Proper documentation of the entire project and process (from the requirement gathering process to blueprint and phase sign-off)
• Collaborates with the team in conceptualizing and developing new bundles and solutions.

KEY QUALIFICATIONS

1. REQUIRED KNOWLEDGE AND SKILLS

• Has great attention to detail.
• Proven track record in implementing and managing end-to-end IT-related projects.
• Embodies an executive presence and has the ability to present oneself confidently and professionally.
• WAP Certifications a plus.
• Knowledge of ERP development tools and coding languages is a plus.
• Communicates and expresses thoughts clearly is organized and systematic; exudes confidence in projecting ideas and has the presence of mind (both verbal and written).
• Demonstrates the ability to manage stakeholders, and engage and build a good relationship with individuals providing the most impact on their work.
• Upholds integrity in all dealings and projects.
• Accountable, yet works in collaboration and teamwork with others.
• Manages time well, able to balance multiple concurrent projects and competing priorities.
• Solve problems quickly and work independently.
• Ability to do independent work; commitment to excellence.

2. EDUCATIONAL BACKGROUND

• Graduate of any bachelor’s degree, preferably in Management, Information technology, Computer Science, Computer Engineering, or any IT-related courses.

3. PREVIOUS WORK EXPERIENCE

• A minimum of 3-5 years relevant experience as a WAP Functional Consultant or similar role in a similar industry.
• Extensive knowledge of business processes, operational tasks or industry.
• Experience in Design thinking preferred.

Job Description

We are looking for team players who want to create an impact on the employment and employability of jobseekers and working people. As an e2i Specialist, you will be involved in the creation, development and delivery of employability programmes. The role requires you to reach out and work closely with jobseekers. You need to forge strong partnerships with training partners and internal teams, putting together solutions to close skills and job-matching gaps.

• Coordinate and organise training interventions for all profiles of jobseekers and workers.
• Roll out and evaluate workshops to close employment and employability gaps.
• Conduct reviews of and track interventions on a regular basis, propose and implement changes.
• Collaborate with training partners and internal teams to create awareness and roll out e2i employability programmes and solutions.

Job Requirements

• Passionate about helping Singaporeans to find employment and enhance their employability.
• Self-initiated to drive process productivity, improvements, and capabilities development.
• Driven and able to contribute independently while working together with others.
• Innovative and able to adapt to changing circumstances.
• Team player with strong interpersonal and communication skills.
• Able to relate to all levels of jobseekers/working people and cultivate strong relationships with partners.
• Strong project management skills in conceptualization, implementation, evaluation and engagement with stakeholders.
• Experience project management and programme development will be advantageous.
• Flexible to accommodate to adjusted work schedules, evenings, and weekends when required to serve workers / jobseekers needs; in which time off will be offered.

Job Responsibilities:

• Create and manage Google and Meta Ads campaigns to generate leads and achieve our digital communication objectives.
• Optimize paid advertising campaigns, including Meta Ads, Google Ads, and various social media Ads.
• Conduct thorough market research and analyze data to identify trends and enrollment opportunities.
• Collaborate closely with cross-functional teams to develop visually appealing and on-brand creative content for various digital marketing channels.
• Utilize design tools and software to craft/edit attention-grabbing banners, graphics, videos to produce compelling video content for digital campaigns.
• Stay updated on industry trends and best practices in creative development to ensure our campaigns are visually impactful and resonate with our target audience.
• Implement A/B testing and conversion rate optimization (CRO) strategies to enhance campaign effectiveness.
• Track, measure, and report campaign performance using Google Analytics and other relevant tools.

Qualifications:

• Candidates should have a minimum of 2 years of experience in digital paid advertising, preferably from a digital marketing agency
• In-depth knowledge of digital marketing channels, including social media, search, and display advertising.
• Bachelor's degree in Business, Marketing, IT, or a related discipline.
• Candidates with more experience may be considered for an Assistant Manager position.
• Proficiency with paid advertising platforms, including Google Ads and Meta Ads.
• Strong analytical and data-driven mindset, with some experience using analytics tools to track KPIs and ROI.
• 
  
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• A self-motivated individual with a genuine passion for digital marketing and a willingness to learn and adapt to new technologies and platforms.
• A results-oriented approach with a proven track record of delivering digital lead generation.

Job Description

Sales and Customer Relationship Management (Full Responsibility):

• Independent customer and market responsibilities
• Identification of new opportunities with products lines and markets for new and existing client base in the South East Asia Region
• Customer visits to identify key customer decision makers and understand respective distributor and end customer needs to leverage customer centric offering using Continental value-add belting solutions
• Strengthen and develop the relationship with the distributor’s and end customer
• Analyse and track product performance and completion of basic conveyor inspections and reports
• Train customers and distributors on value and solutions of Continental products
• Responsible for contract management (e.g. contract negotiation) and quotation management (e.g. submission of RFQ, quotations follow-ups)

Sales & Commercial Planning (Full Responsibility):

• Create customer sales plans, market and competitor analysis, and customer strategy based on segment targets / budget
• Develop EBIT & turnover forecast of existing customers

Reporting of sales figures & FC Internal Coordination (Shared Responsibility):

• Support budget definition process and handle payment-related matters
• Organize promotional activities for the customer and distributor and participate at exhibitions
• Provide product performance feedback, price trends and win-loss analysis
• Responsible for new product launch
• Work closely with CES, dsitribution and other central functions to promote product sales

Qualifications

• 3-5 years experience in customer facing sales.
• Experience in mining or other extraction related industries.
• Willingness to travel through out the region to develop business. self driven, motivated and confident in the use of MS Office, e.g., excel, powerpoint etc.

Job Descriptions

Server Management

• User administration, including administration of user accounts
• Manage and maintain systems utilities and scripts
• System configuration management including modifying BIOS, systems settings, system registries, drive mappings
• Manage batch jobs and scheduled tasks
• Server patch management
• Troubleshoot performance issues
• System security administration such as:
• Monitor and perform SSL/TLS certificate renewal for the systems in a timely manner before expiry
• Manage encryption/decryption keys for the servers;
• Escalate hardware faults and software errors to the appointed Supplier or third party vendors
• Management of system logs
• Backup and restore/recovery jobs
• Reviewofalerts,systemlogs,eventlogs,errorlogsandsecuritylogs
• Performance and fault management for monitoring server health eg. CPU, memory, disk space utilisation and other relevant monitoring parameters
• Server availability and performance related reporting
• Document and maintain server administration guides and SOPs

To Apply:

Interested candidates, who wish to apply for the above position; please click the "Apply Now" below and send in your resume to <https://go.persolkelly.com/job/apply/1583>

We regret that only shortlisted applicants would be notified.

Bautista Gia Grace De Guzman | REG No : R23111973

PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. You also acknowledge that you have read, understood, and agree to the said Privacy Policy.

Job Scope:

• Clinic Nursing duties

Requirements:

• Min Diploma in Nursing
• Can start immediately or in short notice
• Some nursing experience will be an advantage

Office hours (Specialist Clinic)

Interested candidates, please send your updated resume to [email protected]


Huang Jingsheng Kevyn
Recruit Express Pte Ltd
Company EA License number: 99C4599
Personnel EA License number: R1333338

Recruiter ref code: #HKH

• Writing scalable, robust, testable, efficient and easily maintainable code

• Translating software requirements into stable, working, high performance software

• Ensure that software packages and programs are well documented and has reasonable test coverage

• Collaborate closely with other internal technical teams/business users in investigating, testing and deployments

• Responsible for handling Release Management, raising Change Request and scheduling for the implementation of fixes and enhancements.

• Root cause analysis, management communication and client relationship management in partnership with Infrastructure Service Support team members.

• Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines

• Level 3 Application Support, Deployment of Release, patches & fixes on Platform

• Analyze application performance, perform tuning and ensure high availability & stability of platform.

Core Technical competency:

• Experience with full stack software development.

• Experience with any Programming Language

• Experience with any Message Queue

• Experience with any NOSQL & RDBMS

Good to have knowledge or experience in any of the following:

• Core Java, Javascript, GO/GoLang, Python, Unix Scripting

• Nodejs, Meteor Framework

• Sybase, Mariadb, Mongodb, Redis or any in-memory cached

• Message Queues (e.g. IBM MQ), Kafka

• Solaris, Redhat Linux or any Unix or Linux OS flavor

• Html, Xml, JSON, Flatbuffer

• Credit Risk Risk Business Knowledge

• Murex

A new and exciting IT Risk and Controls 12 months contract for a large global bank.

• Focus on the risk and controls domain. In that capacity the candidate would be responsible for representing ERFT regional participation in regulatory exams, audits, surveys, internal audits and targeted assessments and application governance and controls.Another key aspect of this role would be identifying, raising and driving the remediation of issues including SIAIs, AIAs, LRMs, JDIs and ERPs.
• Prior experience within a Risk, Compliance, Audit or Regulatory role,
• Identify issues and/or control improvements for remediation
• Ability to understand complex matters, anticipate risks, and summarize key information
• High attention to details and strong organizational skills
• Strong written and verbal communication skills
• Self-starter with excellent anticipation skills, problem solving; follow-up
• Demonstrate dependability and ability to act with a sense of urgency
• Ability to work well under pressure in a fast paced / complex environment, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
• Act as an ambassador of the risk culture
• Exercise full leadership and ownership on Audit Exam team performance including timeliness of deliverables, quality of coordination reporting
• Manage Audit Exam engagement, process and response, ensure proper governance and protocol is followed; assist with approach to responses, research and tracking for timely submission
• Manage Regulatory Risk Assessments and Survey reporting, regular and off-cycle Regulatory requests. Ensure adequate reporting governance, challenge data sanity and approach; track timely submission
• Ability to engage and collaborate with people in all levels of the organizatio
• Demonstrate ability to think strategically and execute tactically

If you are interested in this position, please feel free to drop me a message and send your CV over to [email protected]

Argyll Scott Singapore Pte Ltd

Su-May Lam

EA Reg No: R1873088

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Sales Specialist (Security Systems) / Sales Consultant
• Working Location: Yishun
• Working Hours: 5.5 days (Mon to Fri, 9 am to 6 pm; Sat, 9 am to 12.30 pm)
• Salary Package: Up to $3,000 (Basic) + $600 (Car Allowance) + Commission + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Contact prospective customers to demonstrate products, explain product features, and solicit orders.
• Recommend products to customers, based on customers' needs and interests.
• Answer customers' questions about products, prices, availability, product uses, and credit terms.
• Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.

APPLY NOW!!!

• Minimum NITEC in any discipline.
• At least 1 year of experience in security systems: CCTV, door access, and other security products.
• Preferred with tender experience.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65902 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

IT Project Manager

Responsibilities

Involved risk management and business needs analysis

Excellent IT Management

Good subject-matter knowledge

Good Partnership and Performance Management

Service management (contracts and procurement)

Excellent Stakeholder Management

Excellent Leadership and Decision Making

Good Problem-Solving Skill

Cloud computing and virtualization rollout

Projects around business analytics and data management

Network upgrades

Miscellaneous IT services

Strong analytical and problem-solving skills

Software and app development

Business data and analytics

Information security (compliance and governance)

Requirements

Possess a keen interest to pursue a career in tech

Committed to completing the full training programme

Qualification in STEAM (Science, Technology, Engineering and

Mathematics) or related discipline

Understanding in Data Science and Analytics

Understanding in Digital Marketing and Immersive Media

Have skills in Internet-Of-Thing (IOT)

Have skills in Network and Infrastructure

Your new company:

Our client is a well known multinational financial institution that is known as a market leader both in Singapore and internationally.

Your new role:

Due to growth, our client is looking for a Senior Investment Advisor to work closely with Relationship Managers within the high-net work client base. Responsibilities will include providing bespoke and relevant investment advisory services as well as participating and facilitating webinars to be able to benefit the client's wealth management journey.

What you'll need to succeed

You'll be a degree holder with experience in a similar capacity and a knowledgeable understanding of key investment products. Ideally, you will have a good command of Bahasa Indonesia so you are able to support various key markets and be able to collaborate effectively with a strong sense of accountability.

What you will get in return

Working with this large organisation, there are many opportunities both internally and globally to ensure you are challenged and continue to grow. You'll be able to bring your true self to work in an environment where ideas and innovation are encouraged.

What you need to do now:

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to me at [email protected].

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Personnel Registration No: R2094213 | EA License No: 07C3924 | Company Registration No: 200609504D

The Opportunity

• Opportunity to work with a reputable company. The role is accountable for handling APAC sales and key account management.
• Working Hour: Monday – Friday, 9am – 6pm
• Location: WFH arrangement
• Singapore and Thailand market

The Talent

• Minimum Diploma or Bachelor’s degree in Business, Management, Economic, Entrepreneurship/ Digital Commerce or any other related discipline
• 3-5 years of experience in hunter role in one of the target market verticals within healthcare, advance manufacturing or IT industry
• Strong knowledge and experience in healthcare industry preferred, with ability to understand intricacies of client workflows and needs
• Customer focused and deliver product and service according to customer needs
• Able to work well with multiple stakeholders
• Work well in fast-paced, dynamic environment

The Job

• Develops and manages the sales strategy for assigned accounts
• Researches existing accounts, identifying opportunities for expanding revenue, product offerings
• Researches and qualifies prospective customers, including the identification of purchasers and key buying behaviors
• Provide training and support to local resellers, enabling collaboration on opportunities
• Coordinate with leadership and marketing to create relevant marketing materials/content for effective sales facilitation
• Attend and support industry relevant exhibitions
• Prepare and deliver quarterly business review
• Reporting requirement as needed
• Travel overseas according to business needs

Next Steps

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume and contact us to follow-up, or send your resume to [email protected]!
• All shortlisted candidates will be contacted.

Your new company
Our client is a leading established financial advisory firm with a wide range of products and services. They have firm partnerships with various international fund house as well as investment platforms and international banks.

Your new role

This role is a high profile position where you will play a pivotal role in expanding the agency and company's presence. Responsibilities include developing and implementing strategies to drive growth and profitability, collaborating with cross-functional teams to drive revenue growth as well as identifying new business opportunities while developing relationships with key stakeholders. You'll have the opportunity to expand your skills by recruiting for the team as well to ensure a high-performance environment.

What you'll need to succeed

You'll be a highly motivated and ambitious individual who is driven towards exceptional performance to join a dynamic management team. You'll have a proven track record of successful sales ideally within the industry but will consider strong candidates who have varying sales backgrounds as an ability to adapt to dynamic market changes as well as a strategic mindset to drive sustainable growth is a key priority skill.

What you'll get in return

You'll have the opportunity to work in a fast-paced environment whilst learning along the way with like-minded, ambitious individuals within an established organisation that has seen expansive growth and success since conception. You'll have established career paths where you can choose which can focus on team sales and targets or be responsible for business growth depending on your preference and skill set.

What you need to do now

If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to me at [email protected].

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Personnel Registration No: R2094213 | EA License No: 07C3924 | Company Registration No: 200609504D

Job Description:

Department: Business Engineering

Report to: Manager

Functional Relationships with: MES + ASEAN OSA, OPA and Japan

Position Profile:

Based in: Singapore

The successful candidate will: Responsible to provide adequate IT security to MES and OSA, liaise with MMC IT security team, monitor security logs.

Key Duties & Responsibilities:

• Work as an IT Security coordinator and security operation centre analyst for ASEAN region.
• Align cyber security needs with the business direction.
• Initiate, develop, and maintain IT security policies, standards, and procedures.
• Facilitate a comprehensive Cyber Security training, awareness program and business continuity plans.
• Perform IT Security risk assessments, propose and track remediation tasks.
• Ensure IT compliance & governance measures are in place & followed.
• Conduct audits of internal IT services and 3rd party services, as well work with external auditors on external audits.
• Advise on appropriate cyber security solution & technology trends to be deployed.
• Perform in-depth investigation to determine the root cause of a security incident.
• Conduct analysis of logs from a wide range of systems, such as firewalls, EDR, SIEM, Anti-Virus, Vulnerability management to detect various types of IT-related threats.
• Monitors security event reports and actions; ensuring the appropriate response is performed and coordinated.

Ability / Competency Required:

• Degree in Computer Science/ Information Technology or equivalent
• Minimum 1 year of working experience, information security related
• Strong interpersonal skills, analytical, with a flair for numbers
• Good communication and presentation skills
• Positive attitude in challenging work environment
• Excellent Team player with good people management and development skills
• Good interpersonal and communication skills
• Ability to work well in a team
• Ability to perform multi-tasking

Murata Electronics Singapore is committed to providing a safe and secure environment for all job applicants.
Please note that Murata Electronics Singapore does not charge any fee for job applications or interviews. If you receive any suspicious emails or messages claiming to be from Murata Electronics Singapore, please do not respond and report it to us immediately.

GenAI Product Ops Specialist (Intern)

About Us:

The HyperGAI founding team has been pioneering in the field of artificial intelligence, especially for Generative AI areas including multimodal generative AI, foundation models, large language models, NLP, computer vision, deep learning and machine learning. At HyperGAI, our team is committed to advancing the frontier of multimodal GenAI techniques and developing GenAI technologies and products to empower our users and customers.

We are looking for a GenAI Product Operations Specialist who can lead and execute operational tasks related to user and content for generative AI products, such as building prompt pipelines and developing prompt engineering processes that will power our AI products.

Duties & Responsibilities:

As a GenAI Product Operations Specialist, you will assist with the following duties:

• Creatively design and refine text prompts to make our AI models execute a variety of tasks reliably and efficiently, including generating images and videos
• Test and evaluate the performance of prompts to ensure that they are producing the desired results
• Document and share best practices for prompt engineering and related tasks with the team
• Engage the community, provide customer support and gather feedback from users
• Collaborate cross-functionally with product, engineering and research teams to design prompts/solutions that meet the needs of our users
• Keep up with trends and updates on AI technologies, seek market opportunities and learn from other players in the market

Requirements:

• Penultimate year university student pursuing communication studies, marketing, advertising, or arts & design
• Some past internship experiences in tech startup environments, preferably in gaming, social media, marketing, advertising, arts & design, product/user operations
• Display evidence of good English copywriting and/or creative design skills
• A good understanding of cultural and linguistic nuances in different countries
• Familiarity with and willingness to learn about the rapidly-changing AI technologies
• An excellent communicator who is able to create high quality documentation and lead knowledge-sharing
• Ability to work independently with minimal guidance and work effectively as part of a dynamic team
• Bonus: Have experience working on prompt engineering projects

Omnicom Group invites applications for the position of IT Support Analyst, a crucial role supporting a rapidly growing agency. Reporting to the IT Market Lead, this role involves technical support across various office areas, emphasizing expertise in IT strategy execution, new technology adoption, and efficient system management.

Role of the IT Support:

• Execute IT strategy and goals, managing multiple projects and technologies simultaneously.
• Stay informed about new technologies within company guidelines.
• Ensure high availability of systems, enhancing efficiency through continuous process improvement.
• Demonstrate a strong understanding of information security principles and practices.
• Deliver solutions for new requirements and address technical issues in existing systems.
• Oversee projects end-to-end, collaborating with teams across different time zones.
• Perform ad hoc duties as assigned.

The Ideal Candidate:

• Highly motivated self-starter with energy to thrive in a demanding business and IT environment.
• Effective team player with the ability to work well with remote team members.
• Extensive technical services experience, including technical operations, solutions, and standards.
• Strong interpersonal and communication skills, with a customer-focused approach.
• Advanced decision-making and problem-solving skills, adept at navigating obstacles.
• Organize and manage local projects to completion.
• Stay updated on technology trends driven by a deep-rooted personal interest in technology.
• Detail-oriented while maintaining focus on the big picture.
• Thrive in fast-paced and rapidly changing environments.
• Handle difficult personnel situations with discretion, professionalism, and respect.
• Collaborate effectively with IT leadership across the region.

What's In It for You

• Join a world-class team.
• Work with the latest technology used organization-wide.
• Enjoy a fun, fast-paced work environment with numerous perks.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent. Diploma holders with the right experiences will be considered.
• Minimum of 3 years’ experience in IT.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Proven experience in IT support roles, preferably within the advertising and media industry.
• Strong knowledge of hardware, software, and networking systems.
• Familiarity with industry-specific software and tools used in advertising and media production is a plus.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Experience with Windows and MacOS operating systems.

The primary role of an IT Support Engineer with our global company, Human8, is mainly to provide IT support to all internal users / employees by following the best practices in place, in a 1st and 2nd line multi-purpose role.

The position will involve a high level of customer service and support, proactive problem solving and an expectation of continuous service improvement of the Human8 infrastructure and support desk.

We are looking for a Service Desk Engineer to join our Global IT Operations team and support the growth of Human8 and its international expansion.

Together with your team members in the IT Operations team you will be responsible for the IT Service desk & support of all hardware and software.

You are able to align different service desk and regions in 1 unified process and maintain an international IT infrastructure.

With your knowledge and passion for technology, applications and IT systems you can take us a step further than the competition. You will share your knowledge with the users and guide them with training.

Provide support for 800+ users in +25 office locations around the globe, with occasional travel to other offices if required. Because of the different time zones you have to support there is willingness to work in different time zones (early or late shift).

Responsibilities

• Supporting our end users on hardware and software used at Human8.
• Maintenance and setup of end user devices (Windows & Mac).
• Managing the service desk.
• Creating documentation and training materials.
• Management of Office 365 and other licenses.
• Stock and asset management.
• Installation and support of IT equipment (Wi-Fi access points, printers, videoconferencing,…).
• Deploying new software.
• You will be involved in security operations (access control, configuration, patches, security updates, vulnerability scanning).
• Contact & follow-up with external suppliers for hardware purchases.
• Asset management and stock management (including wiping and disposal of devices).
• Monitoring of the IT environment.
• You can do magical things with scripting (small office automation tasks).
• You make and maintain procedures and other documentation.

Qualifications

• Bachelor in computer science or higher (or a proven track record in IT).
• Remote working techniques: Citrix, VPN, Remote desktop…
• You’re familiar with: routers, switches, TCP/IP, DHCP, DNS, FTPS, VPN, HTTPS, …
• Other relevant skills: Nessus, Qualys, antivirus, …
• Background of IT security techniques is a plus (technology, procedures, …) and you can help with maintaining the ISO 27001 certificate and improve our ISMS.

Knowledge of helpdesk software (FreshService, Zendesk, Jira, …):

• Good knowledge of software deployment automation and unattended installs
• Knowledge of IT networks, systems & security
• Security operations mindset

Excellent knowledge of Microsoft products and related services:

• Windows 10, Windows Server
• Active Directory, GPO, WSUS, DFS, Exchange Server, IIS, …
• System Center Configuration Manager
• Office 365 management and migrations
• Azure or cloud environments
• PowerShell scripting

You have at least 3 years of professional experience, but if you feel you’re the right candidate for the job please don’t hesitate to reach out!

Benefits & Perks

• Local perks & benefits
• Global hybrid working culture
• Diversity & Inclusion initiatives
• Team bonding events

About Human8

We're Human8, the human-driven consultancy, that connects brands with people and culture to drive positive change.

Human8 is the coming-together of 10 game-changing agencies from around the world: InSites Consulting, Direction First, Columinate, eÿeka, Join the Dots, ABN Impact, Answer Global, Space Doctors, Gongos, and Happy Thinking People.

We unite a creative, smart and ambitious group of +900 people across 23 locations under one vision: making brands more human by better understanding people and culture, empowering brands to take action, and enhancing the lives of the people they serve.

Key Skills required:

- IHS Markit EDM solutions
- MS SQL Database knowledge
- Windows NT batch, Tectia SFTP scripts skills
- Asset Management Business functional knowledge

Job Objectives

• Bank Technology and Operations (GTO) in Singapore is looking for an experienced Production Support to join its support team
• To provide proactive, timely, effective and efficient support to the business users
• To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs
• To own issues and projects, and work with the various teams to develop solutions for the users
• To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Key Responsibilities

• The Production Support person is responsible for managing the Enterprise Data Management for Bank’s application including web GUI, SQL database and Tectia SFTP batch scripts.
• Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects
• Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails
• Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management
• Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues
• Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements
• Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved
• Embrace standard Change Control Management practices, procedures and guidelines for application releases
• Engage vendor to provide solutions for the stability and sustainability of the production environment.
• Participate in annual DR/BCM activities or infrastructure related upgrade
• Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Key Requirements

• Knowledge in HIS Markit EDM solution, MS SQL database, Windows/Tectia scripts, control-m job scheduling
• Degree in Computer Science / Engineering or related disciplines
• 5-10 years of hands-on application management experience, preferably in the Asset Management business
• Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler
• Good team player, Independent , proactive and self-starter with excellent interpersonal and communication skills

Good to have:

• Basic understanding of the front to back of Asset Management operations
• Experience working in an ITIL-driven environment, and working knowledge of ITIL principles

Responsibilities:

• Maintaining daily financial records and ledgers.
• Collaborate with external accounting vendors to manage monthly, quarterly, and annual financial reporting for the hedge fund manager and its potentially affiliated single-family office.
• Work with external compliance and accounting vendors to prepare periodic MAS reporting.
• Coordinate with various parties and assist in the annual audit process.
• Handle GST and other tax filings.
• Address internal management requests for customized financial reporting.
• Potentially assist with tax calculation and analysis for multiple tax jurisdictions.
• Perform other related duties as assigned.

Required:

• Bachelor's degree or above in related areas.
• Preferably 1-3 years of relevant experience in public accounting.
• Bilingual proficiency in English and Mandarin.
• Proficient in MS Office.
• Strong interpersonal and communication skills.
• Ability to work independently as well as a team player.
• Professional work ethics and high integrity.
• Experience in QuickBooks is a plus.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only(Betty)

Business Registration Number: 201735941W.

DUTIES AND RESPONSIBILITIES:

Support Oracle POS & Material Control (MC) solutions, Microsoft Exchange Server, Microsoft Applications, Timesoft HR solution, network infrastructure and other software & solutions deployed and used within the venue/company:

POS System, MC & Peripherals:

• Assist to create POS keys, update price and kitchen/bar settings
• Assist to create new POS users for venue (both front and backend)
• Assist to create MC users for venue
• Troubleshoot POS & printers hardware issues & log tickets for replacements
• Troubleshoot & support Credit Card terminals

PC, laptops, photocopier, networks & WIFI:

• Troubleshoot on all reported issues related to venues’ operation (minor repairs if possible)
• Backup and Reformat/Upgrade System/Software
• Install software for all venue users where required
• Provide and manage 1st and 2nd level trouble-shooting of hardware and software issues raised
• Manage relevant external vendors
• Working days & hours –Tuesday to Saturday from 1pm to 10pm with one hour meal break
• Any other ad-hoc tasks as assigned by IT Manager.

JOB REQUIREMENTS:

• Diploma or higher qualification holder in relevant field;
• At least 2-4 years' relevant working experience in F&B and hospitality industry;
• Working knowledge of database management system, POS System, F&B inventory solutions, and Windows Server is added advantage;
• Working knowledge of networking & firewall security software is also added advantage;
• Proficiency in MS Office;
• Responsible individual who is honest, diligent and full of integrity;
• Individual who takes initiatives and can work with minimal supervision;
• Preferably with operational management knowledge in the F&B/ Hospitality industry.

NTU Shared Services (NSS) is a centralized unit within Nanyang Technological University (NTU) that provides a wide range of administrative, operational, and support services to various departments and units within the university. Its primary goal is to streamline and optimize processes, enhance operational efficiency, and deliver high-quality services to support NTU's core mission of education and research.

The NSS Technical Support Executive is responsible for providing effective IT/AV technical support role, in relation to the generic desktop/ laptop PCs, mobile devices, Audio Visual (AV) equipment, as well as NTU campus software. This includes problem diagnosis, configuration, installation, and general troubleshooting of IT/AV systems and applications, adhering closely to the Service Levels Agreements (SLAs) and policies set by the organization.

Responsibilities:

• Provide on-site Level 1 & 2 Support in relation to IT/AV- related service disruptions at the Common Teaching Facilities (Lecture Theatres, Tutorial Rooms and Meeting Rooms), One Stop Tech Lounge and Schools/Faculties.
• Diagnose and troubleshoot IT/AV equipment faults and application errors, to restore service provision.
• Troubleshoot technical problems of low to medium complexity, resolution to resolve these incidents.
• Assist in replacing generic IT/AV equipment parts and peripheral components for servicing, as required, and liaising with multiple vendors.
• Provide IT/AV technical support as assigned, in response to ad-hoc manpower request from Local Units (including providing AV support for events, video conference/ meeting/ interview support).
• Respond to all technical emergencies raised by NSS Service Desk.
• Provide face to face IT support by appointment at One Stop Tech Lounge.
• Facilitate processing and tracking of other administrative activities.
• Document IT/AV related problems and resolution procedures in Knowledge Base for future reference.
• Maintain technical documentation related to configuration of IT/AV equipment and components.
• Carry out Asset management in accordance with NTU policy and procedures. Keep track of the IT/AV asset movements at the respective storeroom locations.

Requirements:

• Minimum GCE “A”-levels / Diploma in Information Technology with 2 years of relevant working experience
• Proficient in problem diagnostics and resolution, with the ability to work autonomously
• Good working knowledge on desktop operating systems including Windows 10 and above, Macintosh OS, and associated generic applications
• Working knowledge on other IT domains, including software, hardware, servers and network operations
• Working knowledge in handling/operations on audio/video equipment and its infrastructure
• Preferred experience on programming, ServiceNow, data integration and ITIL Certified

Please note that all positions must be applied for through the portal; applications sent via direct email will not be considered for shortlisting.

Point of Sale (POS) Support:

• Oversee the installation and removal of POS systems in-store.
• Provide initial diagnosis and level 1 troubleshooting support for POS issues.
• Conduct POS induction for newly onboarded staff.

Software and System Support:

• Offer software and system support and troubleshoot issues across various departments.
• Install and grant system access to each department.
• Manage and ensure the smooth operation of our in-house systems.
• Oversee internal and external application upgrades.

Network Security and Maintenance:

• Manage telephone and internet lines.
• Assist in headquarters network maintenance.
• Ensure adherence to headquarters network security policies.

Hardware Support:

• Provide technical support for desktops, laptops, printers, network devices (VPN, routers, Wi-Fi, switches), AV equipment, and web conference devices.
• Manage IT device warranties and accessory purchases.

Stock take Support:

• Actively participate in stock take exercises.
• Offer support in generating general reports.
• Prepare the necessary hardware, such as laptops and scanners, for stocktaking.

Additional Responsibilities:

• Fulfill any other ad-hoc duties or projects as assigned.

Requirement:

• Possess a diploma in IT or an equivalent qualification.:
• 1-2 years of relevant experience, with a preference for experience in a retail or FMCG (Fast-Moving Consumer Goods) setting.
• Exhibit strong attention to detail.
• Demonstrate a proactive approach, reliability, and a collaborative team spirit.
• Display a high level of motivation and self-initiative, with the ability to swiftly address and resolve issues.
• Capable of working autonomously with minimal supervision.
• Possess effective interpersonal and communication skills.
• Proficiency in MS Office is expected.
• Prior experience with SAP systems, particularly in the MM (Materials Management), LE (Logistics Execution), and FI (Financial) modules
• Candidates with knowledge of computer networking and internet technologies will be particularly advantageous.

Job Responsibilites and Qualification:

· Participate in requirements gathering and use case development;

· Minimum of 3 years of experience working with SailPoint technologies (IdentityIQ), concepts and features;

· Develop technical project plans and aid in project resourcing;

· Develop and execute test cases and test plans for SailPoint solutions;

· Development background (i.e. JAVA);

· Ability to communicate with all levels of the organization in comprehensive manner (i.e. translate and present technical information to business);

· Experience with IdentityIQ Administration and Implementation;

· Develop or contribute to technical project plans with regular tracking and reporting;

· Front end tech: Angular.js is ideal;

· Bachelor’s Degree in Computer Science, Computer Engineering or a closely related field;

· Strong IAM domain knowledge;

· Strong working knowledge of Java and the ability to write scripts.