Responsibilities:

• Responsible for supporting the IT help desk services to ensure services are delivered to meet business needs and expectations, within SLA standards (response time and resolution time.
• Install and configure hardware and software applications.
• Manage user accounts, permissions, and access rights.
• Monitor and maintain IT systems to ensure their smooth functioning.
• Perform system backups and disaster recovery procedures.
• Support VOIP, conferencing and mobile service request.
• Liaise with other support teams, or product teams as required to resolve requests and issues in a timely manner.
• Act as a contact point between helpdesk operations, other teams (internal, external and vendor/supplier)
• IT assets and inventories management.
• Ensure proper documentation of all IT infrastructure setups, software licenses, and any software modifications.
• Design and conduct IT user training on systems under the IT Department's purview.

Requirements:

• Diploma in Computer Science.
• At least 5 years of MIS experience.
• Possess ITIL Certification or equivalent.
• Experience with Windows Servers, Active Directory, routers, and network switches is required.

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HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities

1. Seek and interpret inputs from across the organization to build a demand plan that will drive operational activity in line with the business objectives.

2. Manage the production plan and process operation in the plant.

3. Develop requirement plans for tollers to ensure the tolling plants is operating in line with Afton’s planned requirements.

4. Manage the import and/or export of components or products to support the demand plan activities in other regions.

5. Manage inventory levels within target ranges for key materials and key locations. The aim is to have adequate material to maintain supply without increasing working capital costs to an unacceptable level.

6. Maintain understanding of short term & medium-term capacity availability and constraints. This is so that related enquiries arising from the supply, business and logistics teams can be addressed (in co-ordination with the Regional Marketing Manager/Global Business Manager) in a clear, accurate and responsive manner.

7. Respond to changes in plan in a timely manner. In addition to updating the demand plan and material movement requirements, this should also include highlighting likely impact of these changes to the business team. This is to ensure that the impact of these changes is understood across the Regional/Global teams.

8. Where required, participate in regional S&OP meetings. This will include providing reports on plans, inventory/capacity outlook, actions associated with product transitions and new product introductions. The aim is to use the meeting to communicate the demand plan and seek input and validation.

9. Collaborate with planners in one’s own region and other regions to ensure coordination of material requirements and shared global resources (such as plant capacity) and develop best practice procedures.

10. Be aware of, and support where necessary, other Supply operations within the region to ensure that Planning activities are aligned with Logistics and Procurement objectives.

11. Support Inventory and other ad-hoc reporting for both Demand and Supply Planning.

12. Support company quality and safety systems through day-to-day activities and via formal feedback mechanism.

Requirements :

• Degree / Diploma in Logistics / Supply Chain or equivalent certifications
• 5 or more years experience in logistics, material planning, or coordination roles
• SAP competency in materials managements and supply planning
• Effective interpersonal, oral, and written communication skills

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

Job Description

We are seeking a Smart Solution Specialist, focusing on smart solution sales for Singapore and the Asia-Pacific region. You will act as a crucial link between our company and our clients, ensuring customer satisfaction and successful sales execution.

As a Smart Solution Specialist, you should possess excellent communication and negotiation skills, proactively addressing clients’ needs and facilitating the sales process from start to finish. Your ultimate goal will be to drive sales growth and maintain high standards of company-client relationships.

Responsibilities

- Account Management: Manage and nurture client accounts, acting as their primary point of contact.

- Customer Support: Resolve problems and handle complaints promptly and effectively.

- Lead Generation: Identify and pursue new potential customers within Singapore and the Asia-Pacific region.

- Product Knowledge: Stay current with new features and product launches to provide accurate information to clients.

- Best Practices: Establish and implement best practices in sales and customer service.

- Sales Performance Monitoring: Monitor and report on sales performance analytics, providing insights for improvement.

- Innovation: Suggest innovative ideas to enhance sales and improve the overall customer experience.

- Networking: Build and maintain a network of industry contacts and potential clients.

- Presentation: Create and deliver compelling presentations to various stakeholders.

Requirements

- Proven experience in Sales; experience in smart solution sales is a plus.

- Experience in B2B sales is advantageous.

- Hands-on experience with customer service.

- Ability to understand and meet clients’ needs, increasing customer engagement.

- Understanding of sales performance metrics.

- Excellent communication and negotiation skills.

- Strong team player with analytical and time-management skills.

- Technical proficiency in smart solutions, IoT, and related technologies.

- Familiarity with the Singapore and Asia-Pacific markets.

- Strong problem-solving skills and a customer-centric mindset.

- Fresh graduates are encouraged to apply.

Join us to contribute to our growth and maintain strong company-client relationships across Singapore and the Asia-Pacific region.

Job Summary

We are seeking a detail-oriented and organized individual to join our team as an Invoicing Specialist. The Invoicing Specialist will be responsible for accurately generating invoices, reconciling accounts, and ensuring timely payments from clients. The ideal candidate will have a strong understanding of billing processes, excellent communication skills, and a commitment to delivering high-quality work.

Responsibilities:

Generate and distribute accurate invoices to clients in a timely manner.

Verify billing information and resolve any discrepancies or issues.

Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.

Follow up on overdue invoices and communicate with clients regarding payment status.

Collaborate with internal teams to resolve billing-related inquiries or concerns.

Maintain organized records of invoices, payments, and billing communications.

Assist in month-end closing processes related to invoicing and accounts receivable.

Identify opportunities for process improvements to enhance efficiency and accuracy in the invoicing process.

Stay updated on industry best practices and regulations related to billing and invoicing.

Requirements:

Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.

Proven experience (2 years) working in an invoicing or accounts receivable role.

Strong attention to detail and accuracy in data entry and record-keeping.

Excellent communication skills, both written and verbal.

Proficiency in Microsoft Excel and accounting software (e.g. NetSuite, QuickBooks, Etc.,).

Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Strong problem-solving skills and a proactive approach to addressing issues.

Ability to work independently as well as collaboratively within a team.

Familiarity with billing regulations and compliance standards is a plus.

Location: Jurong/Pioneer

Employment Type: Part-time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

This position is for a Procurement Specialist who will be developing and implementing procurement strategies, managing suppliers and handling projects.

Key Responsibilities:

As a Procurement Specialist, you’ll be responsible for:

• Develop and implement business procurement strategies for assigned products, consistent with global or local procurement plans
• Negotiate agreements with suppliers for raw materials within the value of spend
• Establish project management discipline for identifying and tracking tasks, resources, milestones and measures for projects
• Communicate with key stakeholders on projects to ensure mutual understanding of objectives and priorities
• Manage supplier and their performance to ensure uninterrupted supply and quality
• Create local/regional/global savings opportunities
• Support the delivery of working capital targets and creditor targets for the site
• Ensure control and proper responsibility for expenditure of company funds

Requirements

We are looking for people who are experienced in purchasing and possesses excellent communication skills. If this is you, get in touch.

As a minimum you must have:

• Diploma or Degree in Business or Engineering with at least 5 years’ relevant purchasing experience
• Good understanding of purchasing processes and systems
• Excellent communication and interpersonal skills
• Effective cross-functional team member with good conflict resolution skills
• Good team player
• Strong negotiation skills
• Customer focused and results driven
• Proficiency in MS office

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

Apply Now!

Mandatory Skills

· Bachelor Degree in Computer Science, Information Technology, or a related field.

· At least 5 years of experience in Oracle WebLogic Server administration and upgrades.

· Proven experience in planning and executing WebLogic upgrades.

· Strong understanding of WebLogic architecture, deployment, and administration.

· Experience with WebLogic clustering, load balancing, and high availability.

· Proficient in Java and scripting languages (e.g. WLST, Python, Shell) for automation.

· Familiarity with Oracle databases and SQL.

· Excellent problem solving skill and attention to detail.

· Strong communication and collaboration skills.

· Ability to work independently and as part of a team.

Skillsets (Good to have)

· Experience with other Oracle Fusion Middleware products (e.g. SOA Suite, OSB).

· Knowledge of Cloud platforms (e.g. Oracle Cloud, AWS, Azure).

· Experience with CI/CD pipelines and DevOps practices.

• Certification in Oracle WebLogic Server or related technologies.

Brief Job Description

Summary:

• The successful candidate will be responsible for planning, coordinating, and executing the upgrade of our Oracle WebLogic Server environments and ensure the existing application can work as expected in the upgraded Weblogic server.
• This role requires a deep understanding of WebLogic architecture, deployment, and administration. The person will work closely with cross-functional teams to ensure a smooth and successful upgrade process.

Responsibilities:

• Review the 14c release notes to understand the new features, deprecated features and any changes might impact the application.
• Assess current WebLogic configurations, and recommend improvements and optimizations.
• Perform pre-upgrade assessments, including risk analysis, application code change analysis and mitigation planning.
• Plan and execute the upgrade of Oracle WebLogic Server environments.
• Implement the necessary Java code changes to ensure compatibility and integration with the upgraded WebLogic server.
• Develop test plans and perform comprehensive testing of the application and configuration in the upgraded environment.
• Troubleshoot and resolve issues related to the WebLogic upgrade.
• Document upgrade procedures, configurations, and best practices.
• Provide training and support to internal teams on new WebLogic features and functionalities.
• Collaborate with other IT teams to ensure seamless integration and minimal downtime.
• Monitor the application in the upgraded environment for any issues and performance bottlenecks.
• Tune the WebLogic server configurations as needed to optimize performance.

Mandatory Skills

· Bachelor Degree in Computer Science, Information Technology, or a related field.

· At least 5 years of experience in Oracle WebLogic Server administration and upgrades.

· Proven experience in planning and executing WebLogic upgrades.

· Strong understanding of WebLogic architecture, deployment, and administration.

· Experience with WebLogic clustering, load balancing, and high availability.

· Proficient in Java and scripting languages (e.g. WLST, Python, Shell) for automation.

· Familiarity with Oracle databases and SQL.

· Excellent problem solving skill and attention to detail.

· Strong communication and collaboration skills.

· Ability to work independently and as part of a team.

Skillsets (Good to have)

· Experience with other Oracle Fusion Middleware products (e.g. SOA Suite, OSB).

· Knowledge of Cloud platforms (e.g. Oracle Cloud, AWS, Azure).

· Experience with CI/CD pipelines and DevOps practices.

• Certification in Oracle WebLogic Server or related technologies.

Brief Job Description

Summary:

• The successful candidate will be responsible for planning, coordinating, and executing the upgrade of our Oracle WebLogic Server environments and ensure the existing application can work as expected in the upgraded Weblogic server.
• This role requires a deep understanding of WebLogic architecture, deployment, and administration. The person will work closely with cross-functional teams to ensure a smooth and successful upgrade process.

Responsibilities:

• Review the 14c release notes to understand the new features, deprecated features and any changes might impact the application.
• Assess current WebLogic configurations, and recommend improvements and optimizations.
• Perform pre-upgrade assessments, including risk analysis, application code change analysis and mitigation planning.
• Plan and execute the upgrade of Oracle WebLogic Server environments.
• Implement the necessary Java code changes to ensure compatibility and integration with the upgraded WebLogic server.
• Develop test plans and perform comprehensive testing of the application and configuration in the upgraded environment.
• Troubleshoot and resolve issues related to the WebLogic upgrade.
• Document upgrade procedures, configurations, and best practices.
• Provide training and support to internal teams on new WebLogic features and functionalities.
• Collaborate with other IT teams to ensure seamless integration and minimal downtime.
• Monitor the application in the upgraded environment for any issues and performance bottlenecks.
• Tune the WebLogic server configurations as needed to optimize performance.

About Us:

Hisense is a dynamic and growing company dedicated to providing exceptional services to our business

clients. We pride ourselves on our commitment to professionalism, innovation, and customer satisfaction.

Job Description:

We are seeking a proactive and detail-oriented B2B Customer Service Executive to join our team. The

primary responsibility of this role is to engage with new clients, ensuring their needs are met with

excellence from the first point of contact and throughout their journey with us. Additionally, the successful

candidate will be responsible for providing exceptional after-sales service, addressing inquiries and concerns

promptly and professionally.

Key Responsibilities:

- Interact with new clients to build rapport, instil confidence, and provide outstanding customer service.

- Handle inquiries, resolve issues, and provide after-sales support to ensure client satisfaction.

- Manage administrative tasks efficiently, including data entry, document preparation, and record-keeping.

- Collaborate with internal teams to address client needs and ensure smooth service delivery.

- Adapt to ad hoc tasks and responsibilities as assigned by management.

Requirements:

- Minimum of 2 years' experience in customer service, preferably in a B2B environment.

- Enthusiasm for client interaction and a strong commitment to delivering exceptional service.

- Detail-oriented with excellent organisational skills, capable of working independently and managing

priorities effectively.

- Ability to multitask and thrive in a fast-paced environment.

- Proficiency in Microsoft Office suite and experience with administrative tasks.

- Excellent written and verbal communication skills in English.

- Immediate availability to start work.

Additional Information:

- This position may require occasional weekend work in the future.

- We offer competitive compensation and opportunities for professional development and growth within

the company.

If you are passionate about customer service and thrive in a collaborative environment, we encourage you

to apply for this exciting opportunity. Please submit your resume and cover letter detailing your relevant

experience and why you are the ideal candidate for this role. We look forward to welcoming you to our

team!

Job Summary

The IT Systems Engineer will be responsible for managing, maintaining, and enhancing our IT platforms and applications. This role requires a dynamic, resourceful individual with strong IT programming and database management skills. He/she will also need remote and onsite technical support to end-users, addressing hardware, software, and network issues to ensure the IT systems function well.

Key Responsibilities

1) System Management and Maintenance:

a) System Maintenance (API/Web/Mobile):

- Regularly update IT platforms and applications to ensure compatibility with the latest operating system versions. - Enhance performance and optimize existing features.

b) Security Patching:

- Apply security patches timely to protect against vulnerabilities.

- Conduct regular security audits and compliance checks.

c) Bug Fixes and Troubleshooting: - Identify and resolve system bugs or operational issues.

- Dedicated support for troubleshooting issues.

d) Database Management: - Perform regular backups of application data to prevent loss.

- Perform database recovery in case of data loss or corruption.

e) Restoration of Web/Mobile Application:

- Restore web and mobile applications in the event of the service outage.

2) System Enhancement

a) Implementation of New Modules or Functionalities:

- Develop and implement new system modules or functionalities as required.

b) Code Review, Refactor, and Optimization:

- Conduct regular code reviews to identify and correct inefficiencies and security issues.

- Refactor code to improve functionality and maintainability.

- Ensure adherence to the latest coding standards for high-quality software.

Qualifications

• Minimally a Diploma in Information Technology, Software/Computer Engineering, or a related field.

• Knowledge and experience working on 3-tier system architecture, Express NodeJS, ReactJS, and Flutter.

• Familiarity with Amazon AWS services, such as EC2 and RDS.

• Strong problem-solving skills, able to troubleshoot complex technical issues.

• Strong communication skills, providing technical support to end-users with different levels of tech savviness.

Cofun Play Pte Ltd is at the forefront of mobile app development and publishing, with acclaimed projects such as the strategic game “Lord of Seas” and the innovative streaming platform “FlexTV.” Specializing in creating engaging, high-quality digital experiences, we are strategically expanding our global reach from our new base in Singapore, supported by our operations in Malaysia. Join us in shaping the future of digital entertainment and technology as we innovate and grow in the international app market.

Job Description:

We are seeking an experienced HR and Administrative Officer to manage comprehensive HR functions and support our dynamic team during a critical phase of international expansion. This role is pivotal in aligning our staffing strategy with our business objectives.

Responsibilities:

• Executive Support:Provide direct administrative support to the CEO, including scheduling meetings, managing correspondence, and coordinating travel arrangements.
  Act as a liaison between the CEO and other departments, ensuring smooth communication and timely execution of tasks.
  Handle special projects and assignments from the CEO, demonstrating flexibility and the ability to prioritize multiple tasks effectively.
• Talent Acquisition & Management:Lead recruitment efforts to attract top talent that aligns with our core operations in app development and publishing.
  Implement effective strategies for candidate screening, interviewing, and integration.
• HR Operations:Handle all administrative aspects of HR including payroll processing, benefits administration, and compliance with local employment laws and regulations.
  Assist with the relocation of international employees, ensuring a smooth transition and integration into the company and local culture.
• Employee Relations:Foster a positive working environment and address any employment-related issues proactively.
  Conduct performance management and employee development programs.
• Strategic HR Planning:Collaborate with senior management to understand and forecast staffing needs and organizational changes.
  Shape the strategic direction of the company’s staffing and talent management to align with business goals.

Qualifications:

• HR Management Experience: 3-5 years preferred, with a focus on strategic HR functions and senior executive support.
• Legal Acumen: Understanding of local and international employment regulations, particularly managing a diverse workforce.
• Industry Insight: Familiarity with the mobile app development sector preferred, aiding in precise recruitment and staffing strategies.
• Skills: Organizational and problem-solving abilities, excellent communication, and interpersonal skills to thrive in a multicultural environment.
• Adaptability: High ethical standards and flexibility to adapt to a dynamic, evolving business landscape.
• Language Proficiency: Fluent in English and Chinese to ensure effective communication across our diverse team.

Personal Attributes:

• Proactive and self-starting, with a capacity to independently manage priorities and projects.
• High integrity, reliability, and personal responsibility.
• Solution-oriented, with strategic thinking capabilities.
• Committed to personal and professional growth, fostering a positive work culture.

What We Offer:

• Competitive Remuneration: Attractive salary and benefits aligned with your skills and experience.
• Work-Life Balance: Regular working hours with a 5-day week.
• Career Growth: Opportunities for advancement in a forward-thinking company.
• Health Benefits: Medical coverage.
• Dynamic Work Environment: Vibrant setting that promotes personal and professional development.
• Global Impact: Be part of a team that is shaping the global mobile app landscape.
• Workplace Perks: Enjoy office celebrations, gifts, and daily refreshments.

Job Description:

• Ensure the machine is working correctly, and calibrating the machine to ensure proper measuring.
• Perform incoming, in-process and final inspection as per customer requirement.
• Maintain calibration record of measuring equipment.
• Document inspection results by completing reports and logs.
• Maintain safe and healthy working environment by following standards and procedures.
• Raise non-conformance report if necessary.

Job Requirements:

• NITEC/Higer NITEC in Precision Engineering.
• 2 -3 years of relevant QC experience in a manufacturing environment and knowledge.
• Able to interpret technical/mechanical drawings of geometrical dimensioning and tolerance.
• Able to perform CMM measurement; preferably with Wenzel or Zeiss.

• Responsible for supporting daily warehouse operation, safety requirements, department procedure, continuous improvement project
• Support administration tasks of warehouse operation (incoming, storage, outgoing). ​
• Manage vendor relationship (RFQ, negotiation, PO, service contract).
• Collaborate with shop to meet safety standards in warehouse (HARC, RA, lifting plan, safe work procedure, etc.).
• Lead and drive Root Cause Analyst (RCA) and report out to internal/external stakeholders.
• Drive continuous Improvement project (CI) using Lean Six Sigma tools in warehouse environment
• Review/establish work instruction in warehouse.
• Facilitate and work on the Management of CAPEX for the Singapore facility for Warehouse
• Represent Materials Review Board (MRB) for warehouse and provide the technical support needed for warehouse processes
• Take charge of internal regular inspection of equipment or process (checklist, schedule, etc.).
• Assist in external audit (ISO, API)
• Diploma or higher qualifications holder.
• Proficient in computer skills and Microsoft office (Microsoft Outlook, Excel, PowerPoint)

Veronica Neo Shen Hwa - [email protected]

Personnel Reg No: R1110855

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

Job Description:

• Manage customer’s RFQ, review quote package
• Collaborate with customers and internal resource to define requirements
• Generate accurate and detailed quote summary for review
• Apply work knowledge to improve quote formats and output efficiency

Job Requirement:

• Diploma / Higher Nitec, preferably in Mechanical or Precision engineering.
• Preferably with 5 years experiences in precision machine shop environment.
• Must be able to interpret technical drawings, BOM and GD&T.
• Review material specifications, surface coating and material pre/post treatment
• Familiar with CNC metal machining process like turning and milling etc.
• Meticulous and excellent with details
• Pleasant personality and able to communicate well with customers for their request.
• Well verse in Microsoft WORDS and EXCEL.

Job Description:

• Manage customer’s RFQ, review quote package
• Collaborate with customers and internal resource to define requirements
• Generate accurate and detailed quote summary for review
• Apply work knowledge to improve quote formats and output efficiency

Job Requirement:

• Diploma / Higher Nitec, preferably in Mechanical or Precision engineering.
• Preferably with 5 years experiences in precision machine shop environment.
• Must be able to interpret technical drawings, BOM and GD&T.
• Review material specifications, surface coating and material pre/post treatment
• Familiar with CNC metal machining process like turning and milling etc.
• Meticulous and excellent with details
• Pleasant personality and able to communicate well with customers for their request.
• Well verse in Microsoft WORDS and EXCEL.

Location: Singapore

NextLabs® is the leading provider of policy-driven information risk management (IRM) software for large enterprises, Our customers include many prominent enterprises in Aerospace & Defense, Financial Services, and High-Tech Manufacturing and Engineering industries. NextLabs’ flagship data protection and entitlement management products, Enterprise Data Protection and Compliant Enterprise®, combine with the CloudAz XACML-based policy management platform with integrated content aware and identity-driven enforcement technology to offer the most comprehensive information risk management (IRM) solution. Our products preserve confidentiality, prevent data loss, and ensure compliance across more channels and more points, within a single unified solution with the unmatched user acceptance and Total Cost of Ownership (TCO).

The IT System Administrator will be responsible to provide consistent network and computer system administration, to include: implementation, technical assistance, customer service and support; training and guidance; communications; desktop, servers, Internet/Intranet, software and related security.

Responsibilities:

• To Lead / Co-lead in planning and implementing, developing, testing and support the IT application and systems for head office and all branches;
• Administer, maintain and support internal and cloud infrastructure consisting of Windows Active Directory spanning across the US and South East Asia Region;
• Focus on and responsible for troubleshooting support to include; software, network, server, and workstation problem resolutions and support for upgrades and patches;
• Monitoring, reporting and troubleshooting of all assigned equipment, systems, applications, and all associated systems;
• Performs preventative maintenance and manage problem resolution and upgrades;
• To provide first level technical support for End Users to ensure business continuity.
• Escalate and route calls and tickets to different level support per defined processes;
• Provide 24/7 support and resolution on critical production issue, and problems;
• To enforce security policies and standards;
• Responsible for technical documentation of the IT systems;
• Develop training materials and procedures to train users in the proper use of hardware and software and instruction for system users on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems to ensure consistency in all office locations;
• Conduct various training as required on supported systems, equipment, and applications;
• Vendor management: Negotiate and administer vendor, outsourcer and consultant contracts and service agreements;
• Provide customer and personal service to end user in multiple locations. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Requirements:

• At least 3 year(s) of working experience in the related field is required for this System Administration position.
• Experience with Microsoft technologies in a multi-site environment including AD/Exchange server replication
• Required skill(s): Microsoft Active Directory, TCP/IP, VMware/Microsoft Hyper-V
• Candidate must possess at least a Professional Certificate, Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
• Proficient in English Speaking, writing and reading.
• Experience with Service-now or other ITIL products a plus
• Experience in support Linux environment is preferable
• Experience in CI/CD (Jenkins/Hudson/GIT) is a preferable
• Ability to create scripts in Python, Perl or other language
• Ability to prioritize and multi-task in a fast-paced and dynamic environment
• Positive attitude – goes the extra mile, is committed, willing to take on challenges and has a can-do mind-set.
• Ability to take ownership of projects and follow through to completion and yet be able to work as part of a team
• A sense of urgency in getting the job done. May need to work extra hours and weekends when needed
• Team focused – looks to the success of the whole rather than the self and see the ‘bigger picture’
• Desire to learn new skills
• Self-motivated and goal oriented
• Excellent verbal and written communication skills

Interested candidates may send resume to [email protected]

Description

• Job location: Jalan Buroh
• 12 months contract with 1 month of completion bonus
• Company Transport at multiple MRT stations
• 5 day work week (Monday-Friday, 8.30am-5.30pm)
• No shift work
• DKSH is a certified Great Place to Work!

Job summary

• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customers

• Provide printer equipment demonstration, installation and technical support to customers and sales team
• Provide phone and on-site support, maintenance and servicing, trouble-shoot and repair of printer equipment and its supplied software
• Conduct regularly onsite equipment maintenance and servicing for members
• Develop training materials and conduct printer and software training to both external and internal customers
• Provide printing service support to customers and sales team
• Provide administrative support to ensure proper filing of service records

Job Responsibilities

• Check arrival date upon receiving of documents;
• Check with carriers/co-loader for the vessel arrival and surcharges;
• Arrange prepare payment voucher;
• Arrange payment to carriers/co-loader;
• Prepare import permits;
• Providing pre-alerts upon receving documents from counterpart;
• Liaise with transporter to arrange delivery to customers;
• Coordinate with customers and transporter regarding delivery and documentation;
• Invoice issuance to customer in timely manner;
• Filling and archiving documents in system as per audit requirements;
• Update customer whenever there is delay on a daily basis.

Requirements

• Relevant work experience will be advantageous
• Self-discipline, initiative, and able to work independently
• Team player with good interpersonal and communication skills
• Customer Service oriented

Job Description:

• Provided daily IT helpdesk support & troubleshooting problems with all IT-related equipment (E.g. Laptop, phone, printer)

• Doing laptop deployment (old/new/replacement/refurnish)

• Administering Inventory control of all IT assets (hardware and software)

• Install, upgrade, support, and troubleshoot printers, computer hardware, and any other authorized peripheral equipment & Windows and Microsoft Office

• Deal with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers

• Maintaining and tracking security updates on all devices

• Assist to guide onboarding IT-related matters

• Train and guide staff on hardware and software usage

• Provide user data and application recovery

• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software

• Maintain and update website backend using WordPress

• Procurement of all IT-related things needed for the office.

• Support in testing and deployment of new applications and systems.

•Web/Email Server Support (Email Server Administrative Support, Add/Remove Email accounts, Set Email Forwarders, monitor and manage Email Quotas, Tracking spams and Trojans and imposing email filters & Assisting users in all day-to-day email-related issues and incidents)

•Submit proposal for IT budget and planning

Requirement:

•Minimum ITE / Diploma in IT or equivalent

•At least 2 years of relevant experience in desktop support, end-user support (hardware & software), and administration

•Good troubleshooting skills and knowledge of Windows Operating systems, Mac OS, and Office 365 applications

•Good knowledge of IT Security Management

•Good communication skills and personality

•Good team player and enthusiastic

•Self-initiator in performing tasks

•Able to work independently with minimum supervision

•Resourceful and responsive

Reporting to Director, IT, this role will be responsible for IT Security, Risk & Compliance of the company.

Responsibilities:

• Assist in driving the evaluation & implementation of IT Security projects
• Advising on implementation and operation of information security controls
• Assist in coordinating or conducting information security awareness programs
• Contributing continuously to improve the ISMS
• Assist in developing and driving compliance/governing framework for the ongoing compliance against the organizational
• Review IT systems to ensure that the IT & Data control measures are in place and comply with • organization's standards
• Review and ensure the SoD framework is upheld and strictly adhered to

Requirements:

• Degree in Technology or any similar fields
• Minimum of 5 years’ experience working in IT department, dealing with Information Security
• Proven supervisory experience
• Experience in handling SOX compliance audit related activities, including coordinating internal tasks
• Ability to communicate effectively with all levels of personnel including senior management level
• Excellent communication (both oral and written)
• Familiar with SAP GRC/ Soterion GRC tool will be added advantage

Interested candidates are to submit a detailed resume to speed up the application process.

Only shortlisted candidates will be notified. Thank you for applying.

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Job Responsibilities

**Work in warehouse environment

• Communicate with customer and resolve issues
• Work closely with warehouse operations to ensure timely and accurate movement of inventory
• Ensure system and inventory reports are accurate and well maintained
• Ensure all shipments are delivered on time
• Ensure all invoices are prepared timely and accurately
• Continuous improvements to operation and service level
• Any ad-hoc tasks assigned by superior

Requirement

• at least 1 year experience of warehouse operations
• Teamplayer

With 1500 employees worldwide, a Swiss company BAUMANN Springs (www.baumann-group.com) established in 1886 is a leader in the world of Springs, Stampings and Solutions. Running with the 5th Generation in place and our guiding principles of Time, Together and Inspiration, our employees Care, Compete, Learn and Celebrate universally.

With the growing requirements of our major customers, our presence in Asia was established as early as 1979. Within the site in Singapore, the strength of 100 dedicated, diligent and focused employees exploits the know-how acquired over the decades to manufacture and develop custom-made products and technologies. Strong partnerships are established with international customers in key industries of Automotive, Industrial and Medical. An opportunity arises and BAUMANN in Singapore is looking for:

Career Opportunity for an IT/Infrastructure Engineer

Our vision

IT software applications including Exchange Online, Azure AD, or a Microsoft 365 cloud infrastructure are progressively moved to the Cloud.

With MS Teams, we give the entire structure a framework that forms the central point of contact across all components.

To realize this vision and provide local IT support, we are looking for a highly motivated, committed IT personnel to be resided at our Singapore location.

Your Responsibility

− You are part of our Global IT group and support the Service Helpdesk globally

− Responsible for entire local IT set up, support, maintenance, backup and security

− Troubleshooting and analysis of problems

− Change, incident, request and problem handling according to ITIL standards

− Processing of assigned tickets from BAUMANN international environment

− Work closely with the internal service team as well as our external partners

− Participate in the execution of migrations and upgrades within the M365 platforms

− Assist in the planning, implementation and administration of M365 services such as Exchange Online/onPrem, SharePoint Online, Teams, Intune, OneDrive and other components

− Support in the conception and implementation up to the introduction of the projects in all phases for a sustainable operation, including Cloud projects

− Further development of our Digital Workplace vision

Your profile

− Possess a minimum Diploma in IT discipline

− Technical understanding of complex IT landscapes and infrastructures

− Experience in the planning and implementation of IT projects

− Experience in operating Microsoft based server landscapes (MS Server 2012 to 2022)

− Experience in the configuration, implementation and administration of Azure, M365, Exchange Online, SharePoint Online, Teams, Intune/SCCM and services

− Good understanding of hybrid environments and migration strategies

− Strong knowledge of security and compliance

− Mature and ability to work independently with integrity and honesty

− Good customer and service oriented mindset

− Ability to work in a team

− SAP knowledge is an advantage

− Min. 3 years relevant experience

Our offer

− Further development opportunities to develop yourself both professionally and personally

− Vast array of tasks await you in the future-oriented IT sector

− As a future-oriented employer, you will benefit from a secure and long term partnership

− You will work in our Singapore office and supported with a Global IT team of 15 personnels spread across our plants

− Modern equipped working environment with a highly motivated IT team in a pleasant working atmosphere with many exciting projects

Your Job
You will provide support to Manufacturing Integration Engineering (MIE) team.

Our Team
The team works with:

• Internal customers - All functional dept in within Molex.
• External customers - Vendors, suppliers, subcons.

What You Will Do

• Coordinate sample run and product modification sample run request:

1. Includes completing the entire process; preparing documentations, monitoring, tracking and keeping a good record. Courier samples to customers/packing/ store in system and making billing/payment arrangement month-end.
2. Generate reports for sample run costing, packaging tooling records, etc.
3. Manage product drop test process, work with design center and develop packaging, run new samples and co-ordinate with purchasing, process and QA for drop test completion.

• Manage billing/payment arrangements:

1. Includes raising Purchase Requisition through SAP. Tracking of relevant approval Purchase Requisition/ issuance of Purchase Order / monitor process of invoices / Filling.

• Manage Bill of Materials request (ability to read engineering drawing).
• Manage tooling purchase/general purchase requisition.
• Manage courier services, logistic arrangement request.
• Includes clerical support for MIE team.
• Support Purchasing Requisition/ Purchase Order/ Purchase Change request.
• Maintain storage location tidiness with MIE Engineers.
• Any other task assigned.

Who You Are (Basic Qualifications)

• Minimum Certificates/ Diploma holders.
• 1 to 2 years working experience.
• Knowledge of MS-Office/ Excel. Full of initiatives, independent and responsible, with a teamwork spirit.
• Required good interpersonal and communication skills. Meticulous, organized and work well with all levels.
• With positive attitude and eager learner.

What Will Put You Ahead

• Basic technical knowledge added advantage.
• Some SAP knowledge added advantage.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Summary

To ensure complete customer satisfaction with PerkinElmer by providing first level non-technical and basic technical support to customers contacting OneSource Support Services.

Key Accountabilities

Identify & Respond to Customer Inquiries:

• Acknowledge the customer, determine the nature of the call and provide a customer focused first point of contact to answer customer inquiries, establish service calls, or refer customers to other service professionals within PerkinElmer in a way that demonstrates a commitment to total customer satisfaction.
• Initiate outgoing calls focused on requesting and expediting requests for service and scheduling of activities with other Original Equipment Manufacturers (OEM) and Third-Party Vendors (TPV).
• Contact and negotiate the Enterprise Purchasing of all contract and Spot Buy Purchase Orders on a daily basis.

General Customer Inquiries:

• As necessary, refer customer to the correct internal professional to ensure the most effective escalation, transfer or reassignment path, achieving resolution and customer satisfaction.
• Channel product sales inquiries to the appropriate sales/service leader.
• Provide back up support for team members assigned to other customers.

Service Scheduling and Processing:

• Monitor & respond to customer requests, ensuring response times are within the requirements identified in the customer Statement of Work and Service Level Agreement.
• Process requests for equipment service, confirming equipment coverage and service provider, identifying events which will be billable to the customer. Obtain customer purchase orders for billable events before work is started.
• Review and schedule preventive maintenance and other scheduled compliance activities (OQ, PQ and validation) and assign to PerkinElmer engineer, OEM or TPV, working to schedule out 60-90 days in advance of required event.
• Follow up on service events to confirm the event has been completed and the customer is satisfied.
• Move the Basic start date to reflect service dates which have been moved to a future date.
• Utilize SAP, Service Max and/or customer’s system of record, if required, to capture pertinent detail regarding the event.
• Complete follow-up transactions in an organized, detailed, efficient manner, meeting deadlines. Data entry is accurate and errors minimal.
• Collect required customer data and information for account creation and maintenance, equipment adds to the program, deletes from the program, or entitlement changes. Submit via portal for processing.

Purchase Req and PO Creation:

• Obtain required documentation and approval prior to creation of Purchase Requisitions for service requests to be completed by non-PerkinElmer suppliers.
• Identify Customer’s instrument/system-based or technical need & ensure that required documentation is secured prior to purchase requisition release.
• Negotiate and contact vendors for Service, pricing and discounts, according to discount matrix.
• Identify vendor /OEM contract up for renewal, 90 days before renewal
• Work with service delivery team to ensure service delivery goals are met for cost savings, cost avoidance and KPIs (Key Performance Indicators).
• Assist with vendor satisfaction surveys; provide results to service leadership, service provider and customer where appropriate.

Out of Scope Charges:

• Run required reports to identify service events which require charge back to the customer.
• Complete the chargeback process, obtaining customer approvals where required, in advance of PKI customer invoicing.
• Maintain surveillance and escalate to service leadership any instances where billing cannot occur due to pending customer approval or funding issues.

Requirements

• Degree or Diploma in any discipline, or 2 years of experience in a team-based customer service environment.
• Ability to work effectively in a team and individually; organized with great time management skills.
• Excellent verbal and written communications skills.
• Demonstrated experience and proficiency using software for word processing, email, order entry, and others as required. Proficiency in Microsoft Office; SAP, Service Max and Maximo experience desirable.
• Self-motivated individual with strong follow-up skills

KEY DUTIES AND RESPONSIBILITES:

· Responsible for all production and related compliance documentation

· Conduct deviation investigation on batch non-conformabilities and manufacturing failures

· Write detail technical investigation reports with thorough root cause analysis and robust CAPA.

· Implement checks to ensure CAPA effectiveness

· To identify and correct all forms of potential recurring quality issue.

· Work with Quality team on investigation of all market customer complaints

· Communicate and train manufacturing teams to eliminate deviations caused by human errors

· Close engagement with shopfloor technicians to understand daily manufacturing progress and issues.

EDUCATION & EXPERIENCE

· Education Level – Degree holder in Pharmacy, life science or Engineering

· Minimum 3 years relevant experience with pharmaceutical companies. Preferably in a Quality function and a Singapore registered Pharmacist.

· Strong GMP experience: Having already participated and managed audits of external agencies (USFDA, MHRA etc)

· People management: leadership, cooperative, ability to influence

· Excellent critical thinking and problem solving capabilities

· Teamwork, influencing, communication skills, negotiation, conflict management

· Effective problem analysis and problem-solving