Job Scope

1. Perform completeness check on audit confirmation request form/online request from customers/auditors

2. Daily process/data input of customer request on timely and accurate basis

3. Verification of customer/auditor instructions against bank records.

4. Attends to enquiries from stakeholders pertaining to request handling.

5. Manage exception case sand escalate to team lead if necessary.

6. Reconciliation and all adhoc task

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Description

• Project management, to ensure delivery of key initiatives on time and budget.

• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.

• Providing regular updates and following up on action items at working groups across multiple workstreams in projects

• Manage project issues, form and execute actions to overcome blockers to project implementation

• Plan and execute with the project team on key aspects of the project including requirements gathering, development, testing and eventual production release

• Consolidate and provide regular (monthly) updates to the Project Steering Committee on the project status, including milestones achieved, project risks and issues for escalation and upcoming milestones (outlook)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Description

• Client Service Officer (CSO) within the team covering institutional investors active in public markets i.e. asset managers, hedge funds and family offices who trade actively in public markets.

• Support the public markets team RMs in client KYC documentation, account opening and onboarding.

• Assist RMs in fixed deposit (FD) matters such as placements, rollovers, withdrawals.

• Lead the client account maintenance processes, including change of account mandates, multi-currency account (MCA) currency opt-ins, fee debiting, fee waivers, entity/account name changes and account closure procedures

• Be in charge of payments and transactional matters – including RFI queries, manual exceptions, agent bank queries, GIRO rejections.

• Assist RMs in account retagging and data cleanup and maintenance

• Any other adhoc tasks / projects assigned by the RMs/team from time to time on revenue data collation, events, sales, marketing, etc

• Support a smoother end to end journey for customers from onboarding to settlement of trades by working closely with product teams and support units.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Description

Principal Responsibilities (What does the job do?)

1. Perform document checks on Instruction (i.e., Board Resolution, Structured Form) for change of account signatories.

2. Conduct ID&V (identification & Verification) where EWSS (Enterprise-Wide Surveillance System) screening is performed for new directors and/or new-to-bank signatory.

3. Create customer profile records for new signers in core banking systems

4. Compare & identify required changes for account signatories

5. Ensure account signatories details and account operating requirements are properly maintained and updated.

6. Ensure all tasks assigned are carried out in accordance with the operating and compliance procedures.

7. Participate in department’s initiatives (process improvements, system enhancements etc.) e.g., Work across business and technology lines and functions to define, analyze and lead improvements to business processes and procedures in line with best practice, regulatory and legal compliance.

8. Ensure all requests are processed within the agreed service-level agreement (SLA)

9. Coordinate and follow up discrepancy items with relevant parties promptly and escalate any exceptions to supervisor.

10. Understand the bank policies on AML/CFT, information protection, risk & security control and regulatory compliance and report problem and exceptions to supervisor at once.

11. Attending to email & phone enquiries from BUs (Business Unit) and other teams

12. Handle internal customer complaint tactfully and ensure responsive problem solving for enquiries from branches and other units / parties.

13. Stakeholder Management with Regional Ops and Product Team, Risk & Control

14. Accept any ad-hoc duties when assigned

Requirements (Key Experience & Skills)

1. Bachelor’s Degree in any field

2. Relevant experience in operational controls & pre-checks capability in a Corporate Bank settings

3. Proficient in MS (Microsoft) Office Applications

4. Have a strong control and process management mindset, constantly paying attention to details and have ability to perform deep-dive investigation

5. Ability to exercise sound judgement on transaction monitoring and escalation of red flags

6. Strong domain knowledge and work experience on corporate banking and associated process life cycles

7. Passionate on driving changes and possess a can-do attitude in face of challenges

8. Flexibility and ability to multi-task and take on diverse types of roles and activities at the same time in a fast-paced environment.

9. Able to effectively manage time and prioritize tasks and responsibilities

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better™.

Main Objective:

Provide technical and clinical support for the training curriculum that addresses the changing needs of Arthrex employees, Arthrex business partner representatives, and healthcare professional customers. Organize and conduct healthcare professional clinical skills labs and training sessions offered by Arthrex. Assist as a technical and clinical topic advisor for Arthrex and all departments there-in.

The individual must be prepared to work on weekends and public holidays as and when needed.

Essential Duties and Responsibilities:

1. Develop and maintain a thorough understanding of current and classic concepts in orthopedics, the Arthrex product line, and clinical procedures supported by Arthrex products; be able to articulate and demonstrate these concepts and procedures to Arthrex employees, business partner representatives and healthcare professional customers.

2. Participate in Employee and Arthrex business partner representative medical education programs.

a. Carry out the objectives created for Arthrex representative product and procedure training programs.

b. Provide input for Arthrex business partner representative medical education courses and surgical skills lab agendas.

c. Teach the safe and effective use of Arthrex products and procedure-specific surgical and non­ surgical techniques using Arthrex instruments.

d. Teach general orthopedic and medical condition topics including current and classic concepts of patho-anatomy, biomechanics, and pathology classifications related to Arthrex products and procedures.

e. Coordinate allocation of representative onboarding, and initial online, hands-on and intermediate training program.

f. Assist in the development of written digital learning materials for the purpose of Arthrex representative education and training.

3. Participate in healthcare professional medical education and training programs.

a. Carry out the objectives created for healthcare professional product and procedure training programs.

b. Provide input for healthcare professional medical education courses and single day lab agendas.

c. Teach the safe and effective use of Arthrex products and procedure-specific surgical and non­ surgical techniques using Arthrex instruments.

d. Teach general orthopedic and medical condition topics including current and classic concepts of patho-anatomy, biomechanics, and pathology classifications related to Arthrex products and procedures.

e. Participate as a liaison with Arthrex business partners and their representatives to assist with organization and implementation of their local medical education and surgical skills lab training p programs.

f. Assist in the organization and execution of cadaver surgical skills workshop.

4. Assist with reviewing written and digital material developed by other Arthrex departments to advise on clinical accuracy of these materials.

5. May supervise other employees in the future.

6. Travel up to 20% of the time.

Education and Experience:

Bachelor' s degree or equivalent in one of the bio-medical sciences or related fields is required.

Experience as a surgical nurse, surgical technician, medical doctor, doctor of osteopathic medicine or orthopedic surgeon, working in orthopedic surgery field is preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

PM Group is a leading International engineering, architecture, project and construction management firm. We are looking for a Procurement Specialist who has the ability to spearhead the purchasing process from selecting suppliers to ensuring stock optimisation.

Key Responsibilities:

• Pre-Qualification of Vendors
• Updating information on Vendor database
• Filing and management of Vendor data
• Preparation and issue of Request for Quotations (RFQ)
• Preliminary evaluation of Bids received
• Preparing Quotation reports for Client approval
• Preparation and issue of Purchase Orders
• Expediting of Vendor information
• Expediting of Vendor equipment
• Preparing and updating Procurement Status Reports

Requirements

• Min 10 years of related experience and a proven track record of capital equipment purchasing
• Degree in Supply Chain Management or Business Administration or equivalent
• Prior working experience in the pharmaceutical setting will be an advantage
• Good knowledge of sourcing and procurement techniques
• Aptitude in decision-making to evaluate bids and compile reports for use in determining successful offer
• Excellent organizational skills with the ability to prepare and maintain complex records and files in an automated system
• Excellent interpersonal and communication skills with the ability to quickly build relationships with relevant parties
• Flexibility and the ability to handle multiple requests from across several areas
• Strong sense of customer focus and leadership capabilities

Job and Responsibilities:

· Provide application support to end users in troubleshooting and resolution of issues and updating them of the progress which entails communicating with them in an appropriate and constructive manner.

· Plan and execute Change Requests activities which include gather and facilitate business process discussion, conduct detailed analysis, solution design, development and configuration, testing, documentation and deployment.

· Work closely with the internal team and vendors to fully understand the user functionality, pain points, and areas of improvements within SAP applications

· Develop / Update relevant Master Data Standards especially master data to support SAP processes integrate with other modules or application.

· Configure and optimize SAP modules such as PP, MM, WM, SD, PS, and QM to meet business needs.

· Perform system testing (Unit, Integration, and User Acceptance), troubleshoot system issues, and provide post-go-live support.

· Conduct data migration from legacy systems to SAP and create functional specifications for customized reports.

· Deliver end-user training and prepare detailed system documentation.

Skill Requirement & Qualification:

· Minimum Diploma/Degree in Computer Science or related field.

· MUST have overall 6 years’ hands-on experience in SAP implementations and support.

· Involved in at least 2-3 end to end cycle of SAP project implementation.

· Design, develop, test, debug and implement programs on SAP S4 HANA.

· Expertise in the configuration and supporting integration of SAP modules, including PS, PP, MM, WM, SD, and QM.

· Excellent problem-solving, communication, and team collaboration skills.

· Able to start in a short notice period.

Job Description:

We are seeking a skilled CloudOps Specialist with a strong background in Amazon Web Services (AWS) to join our team. The ideal candidate will have expertise in Security Information and Event Management (SIEM), Cloud Security Posture Management (CSPM), Intrusion Detection and Prevention Systems (IDS/IPS), and Distributed Denial of Service (DDoS) mitigation.

Responsibilities:

• Manage and optimize AWS cloud infrastructure, ensuring high availability, scalability, and performance.
• Implement and maintain security measures across AWS environments, focusing on SIEM, CSPM, IDS/IPS, and DDoS protection.
• Monitor security events and incidents using SIEM tools and respond promptly to potential threats.
• Conduct regular security assessments and audits to ensure compliance with industry standards and best practices.
• Develop and maintain infrastructure as code (IaC) scripts for automated deployment and configuration management.
• Collaborate with cross-functional teams to design, implement, and manage secure cloud architectures.
• Provide technical support and troubleshooting for cloud-related issues.
• Stay up-to-date with the latest trends and advancements in cloud security and AWS services.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience managing AWS environments.
• Strong knowledge of SIEM tools, CSPM solutions, IDS/IPS technologies, and DDoS mitigation strategies.
• Familiarity with infrastructure as code (IaC) tools such as Terraform, or CDK.
• Understanding of networking concepts and protocols.
• Experience with incident response and security operations.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.
• Relevant certifications (e.g., AWS Certified Solutions Architect, AWS Certified Security Specialty) are a plus.

Preferred Qualifications:

• Experience with other cloud platforms such as Azure or Google Cloud Platform (GCP) or Ali Cloud is a plus.
• Knowledge of DevOps practices and CI/CD pipelines.
• Familiarity with regulatory compliance frameworks (e.g., GDPR, HIPAA, PCI-DSS).

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

Job Scope:

• Identify and generate new business opportunities and leads
• Provide technical support and product demonstrations to clients
• Understand customer requirements and propose tailored solutions
• Prepare and present detailed technical and commercial proposals
• Negotiate pricing, terms, and conditions with clients
• Build and maintain strong relationships with existing and potential clients
• Collaborate with engineering and production teams to ensure product specifications meet customer needs
• Conduct market research to stay updated on industry trends and competitor activities
• Manage the sales process from inquiry to order fulfillment
• Provide post-sales support, including troubleshooting and technical assistance
• Achieve sales targets and contribute to revenue growth
• Attend industry events, trade shows, and customer meetings
• Maintain accurate records of sales activities and customer interactions
• Provide feedback to product development teams based on customer input and market needs

Requirements:

• At least 3 years of experience in manufacturing automation machines
• Proficient in CAD software and Microsoft Office
• Diploma (or higher) in any discipline; relevant experience preferred
• Self-motivated, goal-driven, and able to multi-task
• Independent, creative, and proactive
• Strong interpersonal communication skills (English and Mandarin)
• Team player with a positive attitude and commitment
• Flexible and willing to adapt as needed

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

1. Project Management:

Support and coordinate regulatory projects, ensuring that timelines and resources are effectively managed to meet regulatory deliverables on time. Work across teams to keep projects on track and within scope.

2. Data Analytics:

Leverage data analytics tools to provide insights into regulatory performance, compliance trends, and risk areas. Use data-driven insights to optimize regulatory processes and improve decision-making.

3. Compliance Management:

Collaborate with business and support units to ensure that the organization remains compliant with applicable laws and regulations. Identify regulatory risks, gaps, and improvement opportunities across the business.

4. Risk Identification & Process Improvement:

Identify potential regulatory and operational risks in areas such as sales, trading, new product development, and operational activities. Work to improve processes and systems to mitigate those risks and ensure that business activities align with regulatory requirements.

5. Operational Risk Support:

Work closely with the business and support units to support various operational risk management deliverables, including reviews, assessments, and ad-hoc projects.

6. Stakeholder Engagement:

Collaborate with cross-functional teams including legal, finance, operations, and senior leadership to ensure alignment on regulatory and operational risk priorities.

Requirements

1. 3 years treasury / regulatory / project management / operational risk experience preferred, but fresh graduates may apply

2. Experience in use of excel and powerpoint is a must, ability to use data analytics tools (e.g. Tableau, Python) will be a plus

3. Able to work independently

4. Good command of verbal, written and presentation skills

5. Personality that reflects enthusiasm, willing to work and collaborate with others, energetic and enthusiastic

6. Graduate degree from a recognized University with, preferably in Accounting, Finance, Business

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g57UhP7Z

• Regional role with concrete project timeline
• Opportunity to lead IT digital transformation

About the company
Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for a IT Director/ Head of IT to join their team.

About the job

Your role involves:

• Managing IT demands from senior business stakeholders - setting and managing their expectations, identifying needs and providing solutions. This includes participating in the executive board meeting, collaborating closely with the Chief Executive Officer and other executive board members
• Providing IT strategic planning and direction for the IT roadmap. This includes driving IT digitalization initiatives, identifying suitable technology and translate them into viable IT Digital implementation.
• Managing the IT (Infrastructure & Security, Application, Data and etc) team, ensuring that the IT Operations runs smoothly
• Establish clear IT and Technology-related policies/guidelines and processes to safeguard data integrity and governance

Skills and experience required
As a successful applicant, you will have At least 10 years of Managerial experience with at least 3 years of experience as an overall Head of IT/Technology for a sizable IT team. Security and data experience is required for this role.

Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders.

Exposure to translating IT digitalization ( AI or RPA ) trends into technology investment for organization that is suitable for adoption will be of added advantage

Whats on offer
This is an excellent opportunity to join a leading company with the opportunity to drive digital transformation through IT.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/g57UhP7Z (EA: 94C3609/ R1219669)

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Product Specialist to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Product Specialist:

• Conduct sales and marketing activities to meet business targets.
• Develop and implement strategies to position products and services effectively in the market.
• Coordinate with suppliers and customers to address inquiries and explore business opportunities.

Requirements:

• Degree in Pharmaceutical Sciences or related
• 1 - 2 years experience in B2B Pharmaceutical Sales

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004648

We are searching for a Crew Performance & Engagement (CPE) Specialist to be part of the Crew Performance and Engagement team taking care of Crew's well being & engagement, performance management & development.

You will be working closely with CPE team, allocated Team Leaders and Human Resource team to improve the performance and craft development needs of cabin crew through identifying trends, areas for improvement and best practices.

Responsibilities

Crew Performance Management

• Manage the performance of the line crew as part of the Crew Performance Team, with the support of Team Leaders (TL)
• Responsible for ensuring that Crew Performance processes are correctly implemented with the support of Team Leaders
• Coaching Team Leaders for their leadership development in crew management
• Manage and resolve crew grievances whenever they are raised through the various feedback channels

Crew Discipline Management

• Manage Crew Discipline process in a fair and consistent manner
• Identify performance gaps to be addressed through training, coaching and counselling
• Conduct Primary investigation and assist in Disciplinary Inquiry
• Manage and resolve conflicts among crew. Ensure that follow-up actions (if any) are carried out and monitored for effectiveness
• Follow up with crew on complaints received

Crew Engagement

• Conceptualize, Plan and Execute Crew Engagement activities

Crew Recognition Management

• To manage the Best Scootee (Cabin Crew) of the Quarter/Year in their respective ranks
• To give recognition to crew for compliments received or jobs well done
• Provide guidance and advice to cabin crew on career advancement. Eg. re-designation and promotion

Cabin Crew Recruitment

• Work closely with Human Resource to recruit sufficient cabin crew to fulfil operational requirements
• Ensure recruitment criteria are implemented within regulatory requirements

Crew Welfare Management

• Posting of Birthday wishes in Mega Team chat monthly
• Sending of welfare entitlement (Fruit Basket/Flower Wreath/Baby Hamper
• Provide support to crew during overseas sickness
• Provide support/meet crew when there for any incident on flight (Eg. Death on Board/Abusive Pax)

Crew Performance & Engagement (CPE) Supervisor Duty

Perform CPE Supervisor duty once a month (Rotation among CP Specialists); the duty duration is 1 week from Monday to Sunday. Following tasks to be completed when on duty.

• Read and highlight matters requiring follow-up from the daily ops log
• Check on Sales Force for any pax complaint
• Check on Crew Report System (CRS) for Cabin Crew In-Charge (CIC)/Complex Leader (CL) feedback form
• Check on CRS for Passenger Compliment
• Action on emails from Cust care (Pax Compliments & Complaints)

Administrative Duty

• Checking and processing of contract renewal form submitted by Team Leaders (TLs)
• Checking and processing of probation confirmations submitted by TLs
• Checking of cabin crew MCs submission
• Compile Crew Performance statistics
• Submission of CPE statistics slides
• Conduct Exit interview for resigning crew
• Tabulate resignee statistics for CEO meeting
• Budget for Crew Engagement events
• Writing of event costing proposal
• Preparation of Graduation Slides and Logbook for new crew
• To build effective working relations with HR Business Partners

Requirements

• Minimum 1-year supervisory experience managing a team
• Good time management and able to multitask and work under pressure
• Excellent interpersonal and communication skills for crew performance and engagement activities

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004648

Benefits Summary:

• Up $3000 + Bonus + OT
• 5.5 Days work week
• Working Location: East
• Good career progression

Responsibilities:

• Performs technical inspections and repairs of elevator equipment and systems to ensure conformity with maintenance standards, recommending adjustments as necessary to preserve equipment integrity or react to changing operating conditions
• Conducts thorough hands-on investigations and inquiries into equipment or system failures, and problem installations. Analyzes the effectiveness of preventive maintenance practices and suggests improvements in those practices
• Evaluates circuit adaptability to various operating conditions. Evaluates electronic circuitry
• Prepares timely reports, as may be required, on general system or equipment problems, replacement parts and equipment performance standards
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Follow us on Facebook for more info:
https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004733

We are seeking a dedicated and adaptable individual to join our team. This role involves addressing passenger queries, requests, and feedback from social media, as well as managing flight disruptions. The successful candidate will also serve as a subject matter expert in vendor management and coordinate with vendor to ensure smooth operations.

Responsibilities

Social Media Servicing

• Respond to customers' requests, enquiries, comments and complaints, pre and post-flight, utilising our social customer care Customer Relationship Management (CRM) platform - Salesforce
• Address and resolve issues by liaising with relevant departments for follow-up based on CSM handling guidelines
• Monitor and support daily social operations to ensure SL (case resolution & first response time) are met
• Liaise with other internal stakeholders to achieve case resolution
• Follow up and ensure closure of any customer feedback received via all social media platforms
• Support cases highlighted by Marketing and ensure closure where applicable
• Attend to cases escalated by vendor to Scoot HQ-Chat within the next working day
• Review and attend to internal department escalation pertaining to social
• Report daily social performance matrix

Disruption Handling

• Monitor of Disruption handling and represent Customer Service team for any assistance required by internal stakeholders
• Coordinate with Fulfillment team for passenger handling
• Determine service recovery options for disruption handling

Crisis & PR Support

• Be the eyes and ears of Scoot on social media platforms, alerting the corporate communication team when potential PR issues are spotted
• Support the corporate communication team in crisis and issues response on social media channels as necessary. This will include support during AOG’s, weather disruptions, etc.
• Liaise with web team and other internal stakeholders for closure of cases

Vendor Management

• Maintain and uphold Vendor’s product knowledge and competencies in delivering expected service standards set by CS
• Attend/Conduct QA Calibrations and Audits as assigned
• Be the SME POC for Vendor on product and/or customer service-related queries
• Identify knowledge gaps and/or concerns and raise timely to the appropriate channel/Supervisor

Refund Management

• Timely review and processing of refund submitted via Salesforce
• Assist customers from various channels with their refund request, if applicable

Requirements

• Ability to perform shiftwork
• Degree holder or a Diploma holder with 3-5 years' experience in a similar role
• Airline experience, prior working experience in social media, live chat, or experience in customer service is preferred

Please apply via the following link for us to process your application:

https://careers.flyscoot.com/job-detail/R0004733

Responsibilities:

• Develop and implement marketing strategies for the assigned product portfolio
• Plan and implement online/ offline marketing campaigns
• Assist in product life cycle and product launches
• Update on consumer trends and market research on competitors to maintain industry competitiveness
• Plan and execute product events to boost company and brand awareness
• Assist in organizing product training programs/ workshops for product knowledge
• Ad hoc duties when assigned

Requirements:

• Bachelor Degree in Marketing or related disciplines.
• At least 2 years of branding & product marketing experience, preferably from FMCG-related industry
• Ability to start work within short notice will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

As Singapore’s leading homegrown manufacturer of halal certified ice cream, gelato and sorbets for over 20 years, we supply a diverse range of clients with our premium products. Selling both locally and internationally, we are committed to making sweet memories with food. From our 18,000 sq. ft. factory, we produce classic and create bespoke flavours for our clients. Our products are also available wholesale under our brand Artisertz or as OEM. We offer a wide range of value added products (equipment, packaging, and ingredients) and services to complement what we manufacture. oishi.com.sg

Job Summary:

As an R&D Specialist in the Dairy / Frozen Desserts / Premixes, you will assist the R&D Manager in developing, testing, and launching new products, improving existing formulas, and ensuring the quality and consistency of products. You will play a key role in the innovation process, supporting product development from concept to commercialization, while maintaining a strong focus on food safety, quality standards, and regulatory compliance.

Key Responsibilities:

• Assist in the development of new dairy-based, frozen dessert, and premix products, from initial concept to final product.
• Support the R&D Manager in designing and executing product trials, ensuring that all testing and modifications align with company objectives and customer requirements.
• Conduct sensory evaluation, shelf-life studies, and stability testing to ensure product quality and consistency.
• Collaborate with cross-functional teams, including Production, Quality Assurance, and Marketing, to ensure that new products meet customer expectations and regulatory standards.
• Prepare and maintain detailed records of product formulations, test results, and product development processes.
• Conduct competitive product analysis and contribute to market trend research to identify new opportunities for product innovation.
• Support the R&D Manager in ensuring compliance with food safety regulations and internal quality standards.
• Assist in troubleshooting and resolving product development issues, including formulation adjustments and process optimization.
• Participate in cost analysis and contribute to the optimization of product cost efficiency.
• Stay updated on the latest industry trends, technological advancements, and regulations related to dairy, frozen desserts, and premixes.

Qualifications:

• Bachelor’s degree in Food Science, Food Technology, or a related field.
• 1-3 years of experience in R&D, preferably within the dairy, frozen desserts, or food manufacturing industries.
• Strong knowledge of food ingredients, formulation, and processing techniques.
• Hands-on experience with laboratory equipment and product testing methodologies.
• Understanding of food safety regulations, quality standards, and product compliance (e.g., HACCP, ISO, etc.).
• Ability to work in a fast-paced environment, manage multiple projects, and meet deadlines.
• Strong communication, problem-solving, and analytical skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and other relevant software.

Roles & Responsibilities

• Provides installation and technical support to end user
• Configures, installs and maintains current application systems
• Responding in a timely manner to support issues and requests
• Network/system troubleshooting
• Maintain IT assets, license and documentations
• Support tracking log
• Troubleshoot and resolve software issues reported by users.
• Set up and maintain hardware components, including desktops, laptops, printers, and other peripherals.
• Perform regular hardware audits and upgrades as necessary.
• Monitor and maintain network infrastructure, including routers, switches, and firewalls.
• Ensure network security through proper configuration and access controls.
• Troubleshoot network connectivity issues and optimize performance.
• Implement and maintain cybersecurity measures to protect company data.
• Manage server installations, configurations, and updates.
• Monitor server performance and conduct regular backups.
• Address server-related issues promptly to minimize downtime.
• Provide technical support to staff and address IT-related queries.
• Document IT processes, policies, and procedures for future reference.
• Monitoring and maintaining computer systems and networks
• Setting up accounts for new users
• Repairing and replacing equipment as necessary
• Scripting and programming for the purpose of system administration and/or user requirement.

Competency Requirements

• Min Diploma in IT or equivalent
• Experience in providing End User Support
• Experience in Network, routing protocol
• Experience on windows active directory, Windows OS, Linux, email system, database and etc.
• Experience in VBA scripting
• Knowledge in software development will be an advantage
• Prefered Singaporean Citizen/Singapore PR

Job Responsibilities:

• Liaising with Government agencies on deliveries matter
• Arranging delivery schedule for in-house drivers on daily basis
• Liaising with the Sales Dept & IT Dept closely on after-sales matters
• Maintain asset inventory and data records
• Liaising with clients for relocation and arranging with in-house driver team
• Preparing IT Engineers schedules for on-site to perform cryptographic erasure and verification before arranging driver to collect back the equipment from agency
• Preparation and submitting monthly reports for each tender
• Sending reminder emails in the interval of 3 months, 2 months and 1 month before the expiry dates to agencies to prepare and return the equipment before end-of-lease date
• Any ad hoc requirements by the Manager
• Handle incoming calls and email enquiries from corporate customers

Requirements:

• Minimum Diploma in Business Administration or related studies
• Good communication skills and able to work independently
• Able to work in fast-paced environment
• Customer oriented and able to liaise with different stakeholders
• Enjoy interacting and communicating with people and maintaining a good rapport
• Proficient in MS office

Others:

• Able to start immediately
• 5 days work week from Mon to Fri, 9am to 6.30pm
• Annual leave, Medical benefits, Staff insurance provided

• Provide support to end users by addressing their technical concerns and inquiries.
• Assist with operating system migrations and offer related technical support.
• Diagnose and resolve hardware and software issues, ensuring efficient troubleshooting.
• Take responsibility for resolving all problems related to a defined list of end-user equipment and software.
• Install and configure software applications as required.
• Ensure accurate and timely documentation in the IT Service Management (ITSM) tool.
• Resolve and close assigned incidents, prioritizing ticket resolution within established Service Level Agreements (SLAs).
• Adjust and synchronize application settings to align with environmental requirements.
• Handle the relocation and setup of computer devices and peripherals.
• Configure user profiles for various applications as needed.
• Provide proactive updates and follow-ups to end users on the status of their issues.
• Offer guidance to end users on completing specific tasks related to their technical needs.
• Perform additional tasks and responsibilities as assigned.

To apply, please visit www.gmprecruit.com and search for Job Reference:24987

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

Reference: 2024B072

Industry: Engineering / Technology Sector

Location: North area

Schedule: 5-day work week (Hybrid arrangement)

Skills: Cyber Security Audit, Risk Security Programmes

A company that caters to various business such as Computer AI, Air Drone, Cybersecurity, Telecommunications and Technology advancement.

This Internal Audit requirement will be joining at a Group level in Group Risk, Audit and Compliance which will engage in various IT-related operational and procedural processes in the business locally and globally, thus will be required to travel overseas.

Position Responsibilities:

• Will handle and drive cyber security risk-based audit assignments and reviewing adequacy of processes and procedures of the business.
• Will involve in audit investigations, governance, risk and assurance matters relating to the safeguard of the Organization's property and staff safety / security.
• Conduct test of controls, compliances and best practices in policies and procedures.
• As a Senior level, this will also serve as the technical lead and in-directly provide assistance, coaching and guidance related to their work output.

Position Requirements:

• Must have Degree in Information Technology, Information Systems Security, Cyber Security related or IT related equivalent.
• 3 to 4 years of working experience in Cyber Security Audit capacity (External and/or Internal environment with versatility of industries handled (eg: Manufacturing, Technology, High-Tech, Transportation)
• Strong proficiency in PC applications, MS Office, ERP systems, Software tools.
• Certifications in CISSP or CISA, cyber-security related is a must.
• Confident and Business level command in communication.

We will consider all candidates but will prioritise those who have closer requirements to client needs.

Thank you!

Joseph Syho

Reg Number: R1108657

EA Licence No: 18C9079

• Handle day-to-day operation
• Meet account SLA deliverables
• Manage customer escalation
• Manage operation team and operation cost
• Manage partners
• Redefine current process to improve efficiency
• Daily/Weekly/ Monthly Reporting
• Escalation are managed and perform timely updates
• Ensure SLA and SLA reporting
• Track cost and drive cost saving
• Work with Service desk team on reporting and SLA
• Define and work to continuously improve the operational ecosystem supporting the accounts
• Coordinate with internal teams to ensure contractual service level agreements (SLAs) are met for all allocated accounts
• Oversee infrastructure upgrades, modifications and deployments with customer impact
• Manage all operations and delivery related conversations with the customer
• Work with internal teams to develop problem management framework and service improvement plans
• Act as a primary contact for customer queries and issues and put in place preventive actions to ensure customer commitments are met, and escalations are pre-empted
• Look end to end across service delivery management processes, as well as upstream and downstream processes
• Identify opportunities to streamline, track, eliminate duplication, automate or improve the as-is status
• Lead action planning to tangibly improve the above
• Supporting the leadership team as a compliance/audit point of contact – including and not limited to audit engagements

Job Requirements:

• Degree / Diploma holder
• At least 4 to 5yrs of relevant experience
• 5 days work (9am to 6.30pm) at Raffles Place
• Bank environment
• Salary $6500 to $8000

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

IT Operations Manager | Enterprise Network

Working arrangement: Hybrid working arrangements

Working location: Central

Salary Package: Up to $9,000 + AWS

Are you a dynamic Network Consultant seeking a role that combines technical expertise with strategic innovation? As a key member of our team, you'll be at the forefront of delivering essential enterprise-level network services. Your role involves executing initiatives that leverage cutting-edge network technologies to meet the evolving needs of forward-thinking organizations. Collaborate with team leaders and outsourced service providers to plan and deliver projects, enhancing service satisfaction and delivery.

Job Responsibilities

• Provide essential enterprise level network services
• Execute new initiatives and enhancements that result in innovative use of network technologies to meet the needs of forward-looking organisations
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or create new network services to enhance service satisfaction and delivery.
• Work with our Central ICT Infra capability centres to design and best fit Network solutions to existing and future infrastructure needs.
• Execute projects to deliver network services that achieve standardisation of network services across organisation to reduce operations overheads and greater satisfaction of network services.

Requirements

• Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent
• Minimum 5 years of relevant working experience in designing, deploying and managing enterprise level ICT infrastructure for network services
• Good technical knowledge of network technologies as primary practice area, with knowledge in supporting technologies such as infrastructure security
• Proactive and dedicated individual with good leadership and multi-tasking capabilities
• Good communication skills, both oral and written, with the ability to present ideas and influence stakeholders

"By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Aloysius Tan Sheng Rong - R22110441

ScienTec Consulting Pte Ltd - 11C5781

• To provide onsite Desktop support
• Troubleshooting Computer hardware , software and related incidents, including operating systems
• To assist all users with any logged IT related incident.
• To escalate incidents to other support teams when necessary.
• To accurately record, update and document requests using the ITSM system.
• To perform IMACD service requests (install, move, add, change & decommission) of IT equipment and software.
• To maintain customer satisfaction and respect at all times.

Job Requirements

• Diploma / Nitec in IT, Computer Engineering, Electronics or related
• Welcome entry level
• Training Provided from basic to build up a strong IT foundation
• Work Location mostly in the East / Central areas
• 5 days work
• Salary up to $3000

Interested applicants please send in your MS Word Resume. Shortlisted candidates will be contacted very soon. Thank you.

Job Responsibilities

• Manage the onboarding of new clients and implement changes in the API system.
• Prepare documentation for management approval and follow up to ensure approvals are obtained in a timely manner.
• Provide IT support during deployment on Wednesdays, Fridays (up to late evening), and occasional weekend mornings.

Job Requirements:

• Diploma/degree with relevant IT knowledge/experience
• Strong willingness to learn and diligence in work.
• Effective communication skills with the ability to handle unexpected situations professionally.
• Basic IT knowledge, with experience or understanding of Linux systems.
• Meticulous attention to detail.

Working Hours:

• Standard working hours: Monday to Friday, 9 AM to 6 PM.
• Support deployment on Wednesdays, Fridays (until 11 PM), and weekend mornings when necessary.
• Overtime compensated with time-off.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.