The Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents.

We are looking for a Product Support Specialist in our Singapore office.

We require a smart and driven individual who thrives in a fast-paced environment where helping the customer is a top priority, and who loves to figure out and solve technical problems. In this role, you will be primarily responsible for escalated technical support of our software products, handling customer inquiries and working with internal teams to develop solutions to client-reported issues.

What you'll be doing

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

What we're looking for in you

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

Working at Opus 2

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces
• Company social events.

Senior Executive, Warehousing & Distribution Network Management

Our client is a foreign-based MNC in the Chemical industry.

Job Description:

• Ensure 3PL service providers fulfil KPIs

• Close coordination with 3PL service providers in ensuring performance based on established KPIs as well as operating guidelines and to pursue continuous improvement projects with them together with business units with the intention of streamlining operations and optimizing costs

• Responsible in ensuring 3PL regulatory compliance

• Liaise with government regulatory agencies with regards to statutory requirements and regulations

• Manage 3PL service provider compliance to Transport Distribution Safety guidelines and facilitate Road Safety as well as Warehouse Safety audits with all modes of transport and storage

• Perform audit and random checks at 3PL to ensure adherence of agreed work instructions and business rules

• Support logistics procurement activities

Job Requirements:

• Degree in any relevant discipline

• 5 to 8 years of experience in Logistics operations such as Warehousing and Distribution management

• Experience in Dangerous Goods handling is a must

• Salary ranges between S$5,000 to S$6,000 per month

Please send your application directly via [email protected] for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: [email protected]

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ

• Handle day-to-day grant-related financial matters, month-end and year-end accounts closing, and preparation of the monthly and year-end audit schedules
• Liaise with various departments in the collection of information and documents
• Prepare payroll certification for manpower claims
• Process claim submissions to funding organisations for funded projects
• Monitor funding accounts receivables for payment and follow up on collections
• Follow up with project teams on accounts with cost overruns
• Prepare monthly or quarterly report and statement to account owners
• Investigate and resolve user’s queries
• Prepare grant-related GST, corporate tax and other statistical submissions
• Process grant-related internal charge and reclassification requests
• Identify and perform clearing of offsetting transactions for grant-related balance sheet accounts
• Assist on grant-related internal and external audit matters
• Participate in process improvement projects
• Any other ad hoc duties assigned by supervisor

Requirements

• At least a Diploma in Accountancy
• Higher qualified/experienced candidates will be considered for the Senior Assistant Executive position
• Self-motivated and able to work in a fast-paced environment
• Proficient in Microsoft Office such as MS Word, Excel and PowerPoint
• Good communication skills; ability to communicate with various departments and levels
• Independent, meticulous and with positive attitude

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599

Job Description

Develop IT strategic framework and Lead New Projects:

• Develop the IT strategic framework and expand the operational coverage to the overall Southeast Asia and the Middle East.
• Lead and manage new Adhoc projects, collaborating with stakeholders to achieve successful outcomes.

Support Headquarters-led Security Initiatives:

• Collaborate with the security team at HQ to provide support for information and control system security audits.
• Ensure compliance with security policies and procedures across all APAC bases.

Develop Local IT Personnel and Strengthen Communication:

• Develop the skills of the region's IT personnel to enhance their capabilities and efficiency.
• Strengthen the communication infrastructure to foster seamless collaboration between regional bases and headquarters.

Resolve IT Challenges and Promote Digital Transformation (DX):

• Identify and address IT challenges at each base, implementing effective solutions.
• Foster a proactive culture towards embracing digital transformation and innovative technologies.

Support Digitalization Efforts at Singapore Office:

• Act as the system representative for our Singapore office.
• Provide support and guidance for digitalization initiatives, ensuring operational efficiency gains.

Requirements

• Expertise and in-depth knowledge of the oil industry, its operations, and specific IT needs.
• Minimum 3 years of working experience as an IT engineer in the Oil & Gas companies.
• Minimum 3 years of experience for adopting group’s network systems into overseas and domestic affiliated companies.
• Strong understanding and experience with system upgrades and digital transformation initiatives.
• Excellent leadership and communication skills to effectively lead cross-functional teams.
• Familiarity with cultural diversity and business practices in the APAC region.
• A proactive and innovative mindset, with a focus on driving positive change and achieving results.
• Proficiency in both Japanese and English languages required for liaising with staff during course of work (listening, reading, speaking, writing)
• Master's degree or equivalent experience in Computer Science, Information Technology, or a related field.

• Create purchase order, compile all the quotation, delivery order, service report and invoices. Perform good receipt and submit month end accrual. Compile work order status and completion and outstanding. Attend to phone call, liase with contractor, HOD and end user in related to FM Department.
• Perform any other administrative duty as required by Senior Manager
• Responsible for the projects and addition & alteration works of hospital, medical centre and other associated business unit as instructed by the managementTrack preventive maintenance works and service contracts for the department and support the car park operations
• To assist in projects and addiction & alteration works as assigned by Head of Department or reporting Supervisor
• Facilitate and manage assigned projects within given deadline & budget
• Independent and resourceful. Good problem solving & analytical skills
• Able to work well with people from across different departments and levels
• Support the car park operations
• Assist in any other duties assigned

Interested candidate, kindly send a copy of your resume to: [email protected]


EA Personnel: Adeline Lim Xin Ying

C.E.I : R23112000
Email Address: [email protected]
Recruit Express Pte Ltd
EA Licence No: 99C4599

We are seeking a highly skilled and motivated IT Service Delivery Manager to join our team at Bosch. In this role, you will be responsible for ensuring excellence in IT service delivery within the framework of the business plan. As the IT Service Delivery Manager, you will lead and guide the Bosch Digital (BD) team to deliver high-value IT operation and support services to our customers. Your role will involve engaging with customers, providing consultancy, and driving awareness and adoption of IT products and services.

• Take ownership of IT service delivery excellence within the parameters of the defined business plan.
• Lead the BD team to ensure the delivery of high-value IT operation and support services to customers.
• Engage in regular activities and consultancies with customers to drive awareness and adoption of IT products and services.
• Contribute to BD virtual team initiatives through active participation or support for relevant virtual team activities.
• Build and nurture strong business relationships between BD and customers regarding BD Products and Services.
• Actively participate in Customer Engagement activities to disseminate the latest BD products and services, plan and conduct plant-wide BD communication or Info sharing sessions, and engage face-to-face with key stakeholders.
• Manage feedback and escalations from regions/locations effectively and efficiently.

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

Job Scope:

· Timely posting of receipts to prevent block orders

· Monitor, analyze and follow up on blocked orders

· Monitor and follow up on AR balances (external and Inter-companies)

· Prepare and post Debit & Credit notes and Journals

· Send Statement of accounts

· Monthly and Quarterly Sales reporting

· Work with Assistant Manager on any ad-hoc duties

Requirements:

· Diploma/Degree in Accountancy / ACCA / currently pursuing ACCA

· 3-5 years of experience in Accounting

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Nanyang Centre for Public Administration (NCPA) at NTU is Asia’s leading institution in public administration education and research. Through its varied premium programmes and activities, NCPA actively promotes good governance and public services, facilitates knowledge exchanges, and strengthens cooperation among governments across the world. (Please refer to the website for more information: https://www.ntu.edu.sg/ncpa).

The Centre is looking for a motivated and independent Executive to support RO in the management of graduate programmes (English) as well as the activities and operations of the team.

The executive is a critical member in providing administrative and operational support to the graduate programme in a professional and timely manner.  He/ She will provide administrative support in a full spectrum of graduate academic activities under the graduate programmes delivered in English.  This includes programme planning and implementation, operations and support, scholarship, course administration, teaching resources, collation of statistics, facilitate examination and students’ activities.

The job responsibilities include:

Course advisory responsibilities:

• Provide course consultation (phone / email / walk-ins) to individuals and company representatives.
• Proactively develop and follow up on leads to achieve specific targets for a portfolio of courses
• Build and maintain the highest standard of customer relationships by handling phone and walk-in enquiries.
• Monitor and provide regular updates to management on application status in a timely manner.

Course administration responsibilities:

• Assume role of primary point of contact between students, faculty and internal/external stakeholders on programme matters.
• Engage with director and faculty on course curriculum, schedules, and delivery.
• Support application and admissions of new intakes
• Maintain and follow the progress of all applications, and to communicate to prospective and matriculated students.
• Plan and schedule semester and examination timetable
• Ensure timely billing and collection of tuition fees, and processing of scholarships.

Course logistics responsibilities:

• point of contact for graduate students and actively engage them on course related matters such as pre-course preparation, assignment, examination and etc
• Work closely with director and faculty by providing them with useful information and feedback on students for optimum engagement.
• Liaise closely with service providers / vendors on delivery, ensure quality products and services provided.
• Ensure seamless programme execution and positive students experience.
• Maintain standard operating procedures with the goal of achieving the highest service standard delivered.

Other Duties:

• Support and coordinate centre events and activities
• Undertake special assignments and related duties as needed.

Requirements:

• Diploma or bachelor’s degree in a relevant discipline
• Prior work experience in the area of education, student engagement, or event management will be an added advantage
• Commitment & Interest in students/ programme management
• Meticulous, self-motivated and a team player
• Resourceful, customer-oriented, and enjoy working with people
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint)
• Good interpersonal skill with positive and service-oriented attitude
• Provide excellent customer service to external stakeholders
• Adaptable, takes initiative, and can work independently
• Ability to multi-task, prioritize, and meet tight deadlines

Our Client is a large Financial Insitituion who is based in Raffles Place.

Responsibilities:

• Responsible for processing of payments to 3rd parties and ensuring that all transactions are processed timely, accurately and accounted for appropriately.
• Preparation of monthly audit schedules
• Preparation of journal entries for month-end closing
• Ensure all system transactions are properly accounted for in a timely manner.
• Participate in various initiatives such as system enhancements and projects.
• Liaise with internal or external stakeholders on accounting matters and audit.

Requirements:

• 1-3 years of finance operation experience, preferably gain in an FI or MNC
• Experience of identifying and co-implementing of rigorous operational controls to enhance effectiveness and efficiency of finance operations functions
• Good business analytical and problem-solving skills

Interested applicant, kindly send your detailed resume to [email protected]

CEI no.: Jerlin Aw Bi Zhi (R1218675)

Recruit Express Pte Ltd

EA Licence no.: 99C4599

• Process vendor payments, staff expenses, and taxes.
• Manage intercompany charges and account reconciliation.
• Prepare spending and reimbursement reports for vendors.
• Assist in monthly Accounts Payable system closing.
• Support system enhancements and process improvements.

Requirements:

• Minimum Diploma/Degree with at least 1 year of relevant working experience.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Admin Executive

Location: Dhoby Ghaut
Working Hours: Mon - Fri, 10am to 7pm
Salary: $2,200 - $2,400
Duration: Till End August

Job Scope:
-Assist with enrolling students in the bridging classes upon receipt of the email enrolment requests.
- Standby for the commencement of the bridging classes each term on Saturdays on rotational basis.
- Assist with documents e-filing and uploading and sending of closure letter emails.
- Assist with the e-filing and uploading of the relevant transfer, intermission and program withdrawal documents of students which will need to be performed during the term.
- Sending of the closure e-letters to students.
- Assist with replying to resumption of studies response emails, script view application emails and routine emails.
- Assist with the filtering/ replying of related emails and updating the master file for Resumption.
- Filtering/ replying on script view applications.
- Routine email queries.
- Assist with Graduation event and ad-hoc admin.
- Perform tasks such as sorting and distributing of student cards for each Welcome Orientation session.
- Updating students’ addresses and latest ID type/ Work pass details.
- Academic documents collection status check/ consolidating

Job Requirements:
• Min Diploma in any relevant field
• Min 2 years of administrative work experience

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Job Description:

· Be responsible for Post-sales activities of company supported Cybersecurity products.

· Involve in Large-scale (Local & Regional) Project Implementation.

· Provide on-site implementation services including testing, deployment & documentation.

· Provide technical support in ensuring customer satisfaction.

· Analyse and clarify customer queries though troubleshooting and researching existing

· Communicate issues clearly and concisely.

· Excellent written and verbal communication skills are a necessary part of the job

· Any other ad-hoc duties as assigned by supervisor

Requirements:

· Bachelor's Degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field

· At least 1-3 years’ relevant experience in IT industry providing network support and administration.

· Equip with knowledge & experience in networking such as routing and switching technology.

· Comfortable with 24/7 standby maintenance support calls

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

The School of Electrical & Electronic Engineering (EEE) invites applications for the position of Project Officer. 

The Project Officer will provide support to i-Lab in various areas, including equipment procurement, personnel management, website maintenance, and media outreach. The successful candidate will receive a 1-year contract with the possibility of long-term renewal.

Key Responsibilities:

• Facilitating equipment procurement, personnel recruitment and onboarding, and travel arrangements.

• Overseeing the management of research accounts.

• Maintaining and updating the laboratory website and LinkedIn page.

• Conducting English proofreading of scientific documents to ensure accuracy and clarity.

• Providing general administrative support, such as organizing meetings, managing correspondence, and assisting with other ad hoc tasks as required, to contribute to the smooth functioning of i-Lab operations and foster a collaborative and efficient work environment.

Job Requirements:

• Minimum Bachelor's degree in Engineering or Science

• Excellent social and teamwork skills

• Strong organizational skills

• Excellent writing skills and proficiency in English

• Previous administrative experience is advantageous

We regret that only shortlisted candidates will be notified.

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

The Executive Assistant (EA) will support a total of three Senior APAC leaders - the Supply Chain Directors and Warehouse & Distribution Director.  The EA responsibilities are broad and diverse, include scheduling meetings and appointments across multiple time zones, organizing travel, hosting visitors at our office, and provide general administrative support to the business.

This role plays an important role ensuring all administrative tasks are performed timely and in great execution. The role will also be working closely with procurement team to procure items in a cost effective and timely fashion to support the business needs.

• Provide high level administrative support to the Leaders, including managing their calendar, scheduling appointments, and coordinating meetings
• Coordinate events assigned by leaders including workshops, team building in country and off countries.
• Coordinate travel arrangements, including booking hotels and ground transportation, visas, preparation of detailed itineraries with the overall objectives of maximizing participants’ time
• Anticipate potential conflicts (i.e., schedule issues, critical meetings, location issues) and raise to address/resolve in advance whenever possible
• Organize and assist with online, hybrid and in-person events and large team meetings (e.g., team dinners, leadership off sites, quarterly department calls, leaders’ one to one sessions with direct reports, company wide events)
• Prepares materials including presentations, minutes taking in key meetings where needed and ensure country heads have access to key meeting information including agenda, presentation materials and other relevant meeting information ahead of time
• Act with high degree of independence as liaison with inside (within country and with region) and external contacts
• Manage / Create Purchase orders (PO) for activities conducted by the departments
• Ensure completion of expense reports on Concur for the leaders you support according to finance travel & expenses guideline
• Manage the department administration budget and work with all functions to ensure strong support to their administrative needs in the most cost effective way possible, including procurement of office supply needs and other consumables as required.
• Collaborate with department team members on activities to engage in learning and self-development
• Greet and engage internal and external visitors, including providing necessary preliminary information and ensuring professional interaction at all times.
• Support ad-hoc request required secretariat assistance

• Diploma certificate and above

Experience

• Minimum 5 years of executive experience supporting Senior Management; preferably in a head / regional office location.
• Experience with event planning and/or working with event planning companies.
• Experience of calendar management across multiple time zones
• Excellent computer and technology application skills with competency in Microsoft Office applications, particularly Excel, Word and PowerPoint

Key Competences / Behaviours

• Organised, detail-oriented and responsible
• Maintains confidentiality and posses sense of urgency
• Ability to manage multiple tasks/projects simultaneously under pressure in a busy environment
• Good communication and interpersonal skills
• Able to work independently and self-initiative
• Work effectively as a team player in a collaborative environment as well with EA peers and members of the greater organization

Languages:                                                                                                    

• Proficiency in English

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

#LI-DNI

• Coordinate program logistics and administrative tasks efficiently.
• Collaborate with partners for seamless program delivery.
• Improve processes for better program outcomes.
• Handle various administrative tasks as needed.
• Assist in scheduling, data analysis, and coordination.

Requirements:

• Minimum A Level/Diploma holder with at least 1 year of admin working experience.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Define project scope, objectives, and deliverables. Develop detailed project plans, including schedules, budgets, and resource allocation.
• Lead cross-functional project teams, ensuring alignment with project goals and milestones.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear manner.
• Identify project risks and develop mitigation strategies to minimize project disruptions.
• Ensure that project deliverables meet quality standards and client requirements.
• Monitor project budgets and financial performance, making necessary adjustments to stay within budget.
• Track project schedules and timelines, identifying and addressing any deviations.
• Manage project scope changes, ensuring that changes are documented, approved, and integrated into the project plan.
• Proactively identify and resolve project issues to keep projects on track.
• Build and maintain strong client relationships, serving as the primary point of contact for project-related matters.
• Prepare and deliver regular project status reports to clients and senior management.
• Maintain project documentation, including project plans, status reports, and meeting minutes.

Requirement:

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
• Proven experience as an IT Project Manager (minimum 3-5 years) in a consulting or professional services environment.
• Strong understanding of project management methodologies, tools, and best practices.
• PMP, PRINCE2, or other relevant project management certifications are a plus.
• HCC or GCC Cloud experience is a added advantage.
• Excellent leadership and team management skills.
• Experience in managing multiple IT projects simultaneously.
• Client-focused approach with a commitment to delivering exceptional service.
• Adept at working in a fast-paced, dynamic consulting environment.
• Proficiency in project management software and tools.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Tech support role that is strictly 3-5 months contract handling L1 and L2 responsibilities. Immediate availability is preferred. This opportunity involves handling both L1 and L2 responsibilities, making an immediate impact with solid experience in SCCM.

Job Description

• Demonstrated proficiency in SCCM is a prerequisite, encompassing expertise in software and patch deployment.
• A robust understanding and hands-on experience in supporting workstations, Windows operating systems (specifically Win10), Windows-based applications, and Microsoft O365 are essential.
• Address the evolving needs of our mobile and in-office workforce by resolving issues related to network connectivity, hardware failures, and software usage.
• Proficiently troubleshoot and image workstations, printers, and corporate mobile devices.
• Effectively document, monitor, and track client incidents and requests within the ticketing system, preferably utilizing HPSM.
• Skillfully set client expectations during the ticketing process, ensuring the timely execution of all requests and services in alignment with business service level agreements.
• Stay informed and updated on core hardware standards, applications, and emerging technologies to provide precise and technically accurate solutions to clients.
• Deliver exceptional client service through a blend of effective communication and troubleshooting skills, addressing client issues and fulfilling requests via both remote sessions and on-site support.
• Standard office hours, flexibility is required on alternate weeks

Job requirements

• Strong SCCM Knowledge
• Good experience with M365

Add-on that are beneficial

• Knowledge in VMWare administration
• Knowledge in Netbackup
• Knowledge in Database (Sybase/Oracle/SQL)
• Knowledge in Unix

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Our client in the logistics industry is inviting suitably qualitifed candidates to join their C&B team.

Assistant Manager, Compensation & Benefits

Job Responsibilities/Key Tasks

• Implement strategic HR initiatives; monitor HR function's capability and readiness levels for incorporating strategic HR initiatives within their function
• Assist the manager to lead operations team in the implementation of strategic HR initiatives Implement HR systems pertaining to Compensation & Benefits
• Monitor compliance of HR systems with data and regulatory requirements
• Propose and implement improvements to HR processes and systems Run Compensation & Benefits analytics
• Set objectives for data analysis; perform analytics on HR data to identify risks and opportunities for improvement Performance Management
• Establish organisation-wide performance management policy, framework and processes that fairly reflect the relative performance of people so that performers are appropriately rewarded and non-performers are dealt with through improvement plans or planned exits.
• Develop and implement performance management framework, policies and processes that are robust and objective
• Provide support to middle and senior managers to cascade and communicate their key performance indicators to their team members and develop performance goals that are aligned to business requirements.
• Provide communications toolkit and support to middle and senior managers to communicate performance evaluation ratings to their individual staff professionally on a one-to-one basis.
• Plan organisation-wide communications activities to communicate organisation-wide performance management system.
• Compensation Management Develop and administer compensation strategies to attract, motivate and retain workforce.
• Support the Manager to design and implement compensation exercises such as Annual Increment, Variable Bonus Payment, etc.
• Conduct market benchmarking and make recommendation to ensure Compensation & Benefits practices are market competitive

Requirements :

• Diploma or Degree in HR/Business Admin
• 5 to 8 years of HR experience, ideally in C&B
• Numeric, meticulous & analytical

Interested applicants are invited to write in with updated resume to [email protected].

EA License No. 16S8296 •EA Personnel Registration No. 21102756

• The suitable candidate will provide administrative support to Clinical Audit and Quality Improvement Team.
• Your role involved to implement the clinical audit / quality assurance program to improve clinical governance and quality, patient care and safety
• Support and coordinate SNEC quality improvement projects / committees and initiatives to build and promote quality improvement culture.
• Manage information / data enquiries and requests from external stakeholders in a timely manner.
• And provide administrative support for the department as per requested by management
• Clinical Audit Operations: ensure database are organized, updated in a timely manner, secure and accessible, perform checking, generate reports, handle all request and enquiries when needed
• Clinical Quality Management and Quality Improvement: coordinate and monitor safety and quality indicators, resource support for institutional Quality Assurance Committee meetings and activities including support for QI / KAIZEN projects and other quality events
• People Management: understand and promote cross departmental networking in order to achieve desired departmental outcomes
• Support Ensure safer system, Value Driven Care, Patient-Reported Outcome Measures, Enterprise Risk Management initiatives
• Perform any other duties as and when assigned by the Team

Job Requirements:
• Minimum a Diploma or Professional Certificate in related field
• Minimum of 2 years’of relevant experience
• Experience in healthcare clinical audit / quality improvement / data analytics preferred
• Possess a solid understanding of Quality Improvement principles and management theories
• Possess a confident disposition, self-motivated, independent and enjoy working with people
• IT savvy with knowledge of data processing tools and basic statistics such as Tableau, SPSS or programming would be an advantage

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599

NTU Singapore is a research-intensive public University founded on science and technology, nurturing leaders and creating societal impact through interdisciplinary education and research. Over the years, NTU has achieved worldwide acclaim for its research output, innovation, and teaching excellence. As a key office anchored in the vibrant research culture and environment within NTU, we are seeking a Senior Executive Officer in Research Grant Administration to bolster the collective effort to consolidate and further advance NTU’s research standing and capabilities. He/she will support NTU faculty so that they can conduct their research effectively with compliance to regulations governing research fund management.

You will support in the administration of research grants and other research-related matters handled by the NTU Research Support Office. This includes coordination of grant calls with the Colleges and Schools in the University, assisting researchers and faculty in their grant submission and grant post award activities like reporting submissions, assisting researchers to understand grant agencies’ guidelines and coordination of review panel meetings.

Key Responsibilities:

• Administrative support for various NRF grants

• Support in NRF grant calls including drafting of grant call announcement faculty, advising PIs and school administrators on funding guidelines, work processes and grant call opportunities

• Provide guidance to faculty and school administrators to better understand the grant requirements through checklists or guide or standardized forms

• Facilitate on the budget scrubbing process prior to the award of the project

• Coordinate internal review panel meeting to shortlist proposals, when required

• Assist awarded PIs with their letters of acceptence and facilitating research account opening

• Support the team to manage post award requests from faculty for their research grants (i.e. variation requests, report submissions), in accordance to the T&Cs of the research grants awarded)

• Provide support and guidance for RISE (Research Information System)

• Support in preparation of reports and statistical data

• Involve in any ad-hoc initiatives undertaken by the Office

Requirements:

• A Bachelor/Honours degree from recognised university with at least 1 to 2 years’ relevant work experience

• Preference will be given to candidates who have held administrative positions in a central office within a large organization and has a flair for communicating complex concepts via infographics or other visual means.

• Has high competency in Microsoft applications (Word, Excel, Powerpoint and others)

• Possess excellent writing, communication and interpersonal skills

• Excellent organizational, time management and planning skills

• Highly motivated individual with strong analytic skills, a keen eye for details, can multi-task and work independently and is a fast learner. 

Job Description & Requirements

Responsibilities

• Talent’s requirement gathering with client – You have the ability to understand client brief, search assignments and work all the search tools available to you.
• Manage client expectation and negotiation – You have strong customer service mentality; ability to develop and maintain relationships. Have EQ and Situational Awareness to understand obvious and non-obvious requirements: what areas are deal breakers, what areas can be trained later, who are the influencers to the hire.
• Map, source, call, qualify potential candidates and deliver a good pitch why they should be looking at this role
• Interview candidates and keep a strong connection with good candidates – You have the ability to cold call with finesse with pre-call preparation work. Exceptional communication and listening skills, ability to establish rapport, trust and credibility over the phone, and clearly articulate a value proposition. Extremely good with people skills; you just know when to say what and when to shut up. Asking the right questions during interviews
• Utilize search tools and software - Software and social media savvy; no recruiters can survive without this skill in the next 10 years.
• Frequently updates information to internal system - Willing to learn CRM, ATS,productivity-whatever-that-makes-us-faster tools
• Manage candidates’ expectations - Understand candidate career aspirations and job move motivations
• Successfully drive placements; has a consistent performance of achieving and/or exceeding objectives

The How

• Passion to fight fair for both client and candidate sides; it cannot be a one-sided win, you got to have a backbone
• Being curious here is a very good thing
• Have to work hard. This is not just our company, this is what it takes, most of the time, to be good. Talent will only get you so far.
• Teamwork wins, no tolerance for Primadonnas, male or female
• A natural tenacity, resilency and determination will make it easier for you
• High AQ, SA and EQ, reasonable IQ
• Golden Retrievers or Pitbulls (hybrid preferred) traits because it helps.
• High tolerance for trying out new software internally because the boss likes doing that
• High tolerance for change requirements
• High tolerance for training, measuring and repeat. On the good side, you receive a gruelling but dang good training that turns people out really top of the crop in our industry.
• Good tolerance for chocolates, cheese, fried food, alcohol of various make, bad jokes, your colleague's children running in the office during school breaks. On the good side, you can BYOD (Bringyourowndog - if you can sneak it pass the guard)

You will be an awesome performer if you can do this in the first 6-12 months:

• Learn on the job executive search in technology in 3 months
• Get the assignment crux and surface great profiles in record time
• Achieve 90% or more client and candidate satisfaction
• Achieve 90% or more offer acceptances
• Achieve near zero u turns
• Source and meet deadlines - Snipe!
• Gather a good talent map - Survey!
• Meet quota on a quarterly/monthly basis

Requirements

• Have a heart and a good one is the most important
• Accountability and responsibility, you own your results
• Team spirit - you won't let your team mates down.
• Good if not exceptional command of spoken and written English, fluent in a second language even better.
• High EQ - you essentially need to manage a whole ship of stakeholders to close a deal.
• Computer savvy. Able to learn new programs independently or Google your way through.
• Resourceful - you must be able to think, get help, determine to find your way through.
• A sense of humour is highly appreciated
• Hardworking. You can do what it takes, if the desired outcome takes that long, you work that long.
• Lastly, helping people to get decent jobs makes you happy.
• Ability to work with people from various backgrounds
• Strong work ethic and commitment to integrity

Job Responsibilities:

• Actively seek opportunities to expand the customer base, both with new and existing clients.
• Develop and nurture strong relationships with customers, particularly key accounts.
• Handle and manage key accounts effectively to ensure customer satisfaction.
• Promote new products and enhance sales for existing product lines.
• Prepare sales presentations, quotations, and proposals for presentation to customers.

Job Requirements:

• Hold a Degree/Diploma in Electronics Engineering or an equivalent qualification.
• Possess a minimum of 2-3 years of relevant work experience in the semiconductor industry.
• Exhibit excellent interpersonal skills, negotiation proficiency, and a results-driven mindset.
• Demonstrate effective bilingual communication skills and proficiency in presentations.
• Must have a valid driving license, preferably with access to a car.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Work closely with senior management to identify and address HR needs and implement effective hiring and retention strategies.
• Lead the annual performance appraisal exercise and provide guidance and support to managers in performance evaluation and improvement process.
• Recommend and manage compensation and benefits programs that reflect sound market practices and prepare/oversee payroll and other HR administration functions.
• Develop and implement HR strategies and policies that comply with employment laws and align to organisational values and goals.
• Handle employee relations, including conflict resolution and employee grievances matters.
• Implement employee engagement and welfare activities to foster a positive and inclusive working culture.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Job:

• Recruitment and Onboarding
• Coordinate and participate in the recruitment process, including job posting,
• screening resumes, and conducting interviews.
• Facilitate the onboarding process for new hires, ensuring a smooth transition
• into the organization
• Performance Management
• Provide support to managers and employees in performance-related matters
• Identify training needs and coordinate relevant training programs for
• employees

The Requirements:

• Min Diplomna holder with min 2-3 years of relevant working experience
• Proficient in MS Office
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call Jane @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

CEI: R1104482

Jane Lui Jie'en