We’re looking for a new Customer Support Regional Lead to lead our APAC Business Customer Support teams!

Your Mission:

Your mission is to lead our Business support teams. As the Regional Lead of CS Operations for APAC, you’ll report directly to the Global Head of Business Customer Support and lead our regional teams, while cooperating with our outsourcing teams, as well as the various CS support functions like Training, WFM QA and more.

You’ll also join the senior leadership team in Singapore and work to build an exceptional work environment in our regional offices. You'll lead a team that supports any of our global customer base that needs help from our APAC based team while also working closely with our product teams to ensure that the customers in our APAC markets receive world class support. Are you ready?

• As the Executive Chef, you will be working closely with Director of Culinary to assure standards are being met in all other aspects of the commissary operation.
• You will play a pivotal role in enhancing the culinary experiences across our portfolio of 12 high-end restaurants & bars including the prestigious 2 Michelin Star Restaurant JAAN.
• Additionally, your responsibilities will extend to the culinary operations at Raffles City Convention Centre which encompasses a total of 108,000 sq ft , featuring 34 meeting rooms and 3 ballrooms.  
• Overseeing stewarding operations for the entire F&B division. 
• Ensuring a high quality dining experience through leadership of team and development of junior team members .

HELPS TO MAINTAIN ACCORHOTELS CULTURE

• Ensure that the guest is at the center of everything that Talent & Culture does;
• Share the vision and strategy of AccorHotels, the brand and the hotel, to all ambassadors;
• Provide feedback from the guest on the teams’ performance to the team;
• Ensure that all team members feel trusted and valued for their contribution.

EMPLOYER BRANDING

• Implement strategic activities for attracting talent to the hotel;
• Maintain relationships with local schools and colleges;
• Engage in social media to promote the hotel as the best place to work;
• Compile entries for regional HR and Employer recognition awards;
• Compile monthly articles for publication in internal communication network.

TALENT ACQUISITION

• Support the Talent & Culture leader to ensure that the hotel has the right talent in the right role;
• Engage in processes in finding talent inside and outside the organization;
• Monitor staffing to business needs and assist to maintain;
• Coordinate selection and recruitment of Supervisory and Front Line positions to ensure a seamless onboarding experience;
• Implement retention strategies to fulfil business need objectives;
• Implement schemes to reduce / minimize the ambassador turnover rate;
• Identify potentials within existing talent by providing departmental transfer in accordance to their skill set;
• Assist in monitoring present and future trends in the local labor situation and social legislation.

INDUCTION AND ONBOARDING

• Ensure new talent feel welcome and all team members are prepared for the new talent arrival;
• Coordinate and conduct orientation programs and three month training plans;
• Ensure there is a support person for each and every new talent;
• Seek feedback from new talent in their first month of employment;
• Conduct probationary reviews and provide feedback to talent / management.

PERFORMANCE ASSESSMENT AND FEEDBACK

• Organize annual performance appraisal process in line with the Leadership Capability Framework and performance review process;
• Support an environment which supports open ongoing feedback and coaching to bridge gaps for better performance;
• Celebrate team and individual success;
• Assist managers in setting objectives and goals for Front Line talent.

LEARNING AND DEVELOPMENT

• Deliver / support training for future skill requirements and not just current;
• Ensure implementation of annual training plan meets business needs;
• Evaluate the effectiveness of the training by communicating with department Supervisors and Front Line talent;
• Create a learning environment where each person (including front line) has a personal development plan;
• Follow up with talent after attending training programs to support the application of learning on the job;
• Support talent to have access to learning opportunities both on job and off job.

TALENT POTENTIAL IDENTIFICATION

• Assist the Outlet Managers / Supervisors to identify best star talent;
• Assist leaders in the preparation of succession plans;
• Support the use of talent assessment; process to ensure the right person is in the right role and / or identified for future roles.

CAREER MANAGEMENT

• Provide communication on career paths available with AccorHotels;
• Ensure vacancies within AccorHotels are displayed for all to apply;
• Communicate and celebrate the success of others;
• Support fair and equitable processes for internal promotion / transfer

CULTURE DIVERSITY AND INCLUSION

• Demonstrate the AccorHotels values in all behaviors with the hotel team;
• Adhere to the AccorHotels Ethics and CSR Charter, identify any behavior which is not in line with the charter;
• Support diversity in the selection of talent ensuring equality of treatment based on competencies;
• Communicate to talent all corporate diversity programs such as Women At AccorHotels Generation, He or She and support through active participation in any associated activities.

POLICIES AND PROCEDURES

• Follow the Talent & Culture policies & procedures;
• Ensure departmental Keys to Success are communicated and implemented throughout the hotel;
• Communicate on Talent & Culture policies and procedures to all talents;
• Support a safe working environment by ensuring local regulations and AccorHotels safety standards are upheld for workplace health and safety;
• Participate in regular fire drills, evacuations and training on safety and emergency procedures;
• Have a thorough understanding of the AccorHotels crisis procedures and follow these in times of need (APACHE).

REWARD AND RECOGNITION

• Promote Work-Life Balance to achieve a healthy workforce in each department;
• Support the motivation of talent through recognition and rewards program;
• Implement effective talent related activities and motivational programs;
• Coordinate internal talent events to ensure talent engagement and promote a good and efficient working atmosphere;
• Implement programs to recognize key events in the lives of our talent including birthdays, marriages, births and loss of loved ones;

COMPENSATION AND BENEFITS

• Monitor compensation to maintain internal equity and competitiveness;
• Maintain job descriptions and job specifications relevant with current of skill requirements;
• Maintain harmonious labour management relations with unions / inhouse committees.

FLEXIBILITY AND WELFARE

• Support operational departments to implement flexible work practices where possible;
• Ensure adequate ambassador benefits and amenities are implemented and maintained;
• Individualise and recongise that one size does not fit all;
• Provide support to ambassadors who have undergone any crisis situation or trauma;
• Maintain a fair and equitable work environment with a way for talent to report any concerns for welfare in confidence.

CORPORATE SOCIAL RESPONSIBILITY

• Communicate and encourage the participation in strategic CSR activities by all team members;
• Provide education to talent on key areas of corporate concern including Sustainability (formerly Planet21, and WATCH;
• Support talent to share their ideas and to improve and contribute to the community.

SATISFACTION AND ENGAGEMENT

• Conduct regular on one one discussions with talent in Front Line positions;
• Maintain records on productivity, sick leave and turnover as indicators of disengagement;
• Co-ordinate annual EES with department teams to work on follow up action plans;
• Conduct exit interviews with all talent leaving AccorHotels employment.

FAREWELL

• If relocating, identify if a transfer is an option
• Ensure that final pay is accurate and timely
• Complete exit interview or online exit interview
• Be respectful

Responsibilities

• Liaise with Commercial Executives to ensure orders are processed and shipped to Travel Retail customers timely.
• Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders.
• Liaise with Supply Planning team to ensure optimum product availability in warehouse and order fulfillment.
• Issue invoices & other shipping documents to customers.
• Assist team leader and management with any special projects assigned and provide backup to the team when necessary.
• Work within agreed service levels, striving to exceed customer expectations whenever possible.
• Communicate discrepancies/issues to team leader when necessary.

Function Description

This position serves both Business Development and Service & Support. The position requires detailed knowledge of flight simulation equipment, maintenance, and operation, as well as Collins image generators and display systems. Experience within the Asia-Pacific region training centers, and training device manufacturers is also required. This position works as part of the business development team to identify and follow market opportunities, clarify customer requirements, organize proposal submissions, and conduct contract negotiations. Detailed process knowledge of Collins service and support, and business development workflows and systems is desired.

Performs duties related to overall customer service including post-sales support. May support sales team by notifying other divisions of customer concerns and trends. Responsible for maintaining quality and consistency of service by documenting and identifying trends in customer service needs. Performs on-site services for Aftermarket clients, installs new equipment and services, maintains / services and upgrades existing equipment. Provides instruction and education regarding products or equipment usage to customers and internal employees. Designs and manages product training for customers and staff.

Discipline Description
Coordinates with Customer Service representatives to identify customer training and support needs. Resolves issues surrounding installation, usage, upgrade and training on products. Provides on-site support as needed. May resolve technical problems in a call center/help desk environment or through customer escalation. Completes proper documentation of issues.

Organization Level Description
• Implements functional strategy.
• Establishes operational plans for work area.
• Recognized master within discipline, having deep knowledge of theory and organizational practices within a specific discipline.
• Problems faced are typically complex.
• Develops and implements new products, processes, standards or operational plans that will have impact on the achievement of functional results.
• Significantly improves on existing processes and practices.

Typically requires a University Degree or equivalent experience and minimum 10 years of prior relevant experience or, an
Advanced Degree in a related field and minimum 7 years experience.

Familiarization and experience with regulatory authorities is required.

Purpose
Senior Product and Technical Service professional with significant experience. Implements customer support strategy. Works with leadership and Customer Service representatives to develop and execute effective support programs in alignment with projected changes in production processes, equipment upgrades, and/or other product strategy.
Responsibility Statements Subject matter expert for multiple products and services.
Operational lead for complex customer technical matters. Work with Customer Service to review effectiveness of technical support activities and identify customer training and support
needs. Responsible for improvements to product and technical service programs and offerings in alignment with production processes, product changes, and other factors. Direct implementation of product and technical services.

About SAESL

A joint venture between Rolls-Royce and SIA Engineering Company, Singapore Aero Engine Services Private Limited (SAESL) is the world’s largest Maintenance, Repair and Overhaul (MRO) facility for all variants of the Rolls-Royce Trent engines. We are proud to operate our own state-of-the-art engine test facility for engines up to 150,000lb thrust and 140” in diameter.

Since its inception in 2001, SAESL has grown exponentially to become an integral part of Singapore aerospace ecosystem supporting airline customers across six continents. We welcome you to join our ever-growing SAESL family.

• World’s largest Maintenance, Repair and Overhaul (MRO) facility for Rolls-Royce Trent engines.
• Industry’s best turnaround time for Component Repair.
• State-of-the-art engine test facility.
• 1,500 employees supporting customers across 6 continents.

Why Join SAESL

• Staff Benefits (Comprehensive Medical Coverage, Flexible Benefits, Company Transport)
• Training/Career Progression Opportunities
• Job Security

Responsibilities

• Perform sample preparation including cutting, mounting, grinding & polishing on test samples in the lab for daily productions, repair development processes.
• Generate, expedite and track POs to completion.
• Generate daily Procurement reports.
• Vendor Approval update (AVL)
• Open PO Report and update.
• Comply and uphold all procurement processes and policies.
• Responsible for compliance with Company Guidelines, Policies and Procedures.
• Maintain files and documentation for audits.
• Sourcing & procurement of indirect material & services necessary (goods and services not related to engines builds to enable it to maintain and develop the operations)
• Negotiate with existing & prospective suppliers for the best terms & conditions and maintain relationships on strategic or critical supplies
• Work with various departments on the smooth kick-off of projects and tenders
• Vendor Management addressing quality, cost and delivery issues and vendor evaluation for performance
• Data Analytic and data compilation for decision making
• Employ creativity and innovation to effectively manage their budget while seeking out cost savings from suppliers.
• Develop and build strategic partnership with key vendors
• Conduct extensive research into future developments within various markets, ensuring they remain up to date with industry knowledge.
• Support localization programs and initiate cost-reduction activities set by the management from time to time or on a regular basis and to meet those targets
• Build rapport with various internal and external stakeholders to identify cost saving opportunities if appropriate
• Lead in process improvement and cost saving projects
• Responsible for compliance with Company Guidelines, Policies and Procedures
• Comply and uphold all procurement processes and policies
• Support monthly reporting for management review as needed
• Manage daily operational purchasing activities
• Build strong working relationships with both internal stakeholders and key suppliers
• Manage contract negotiation based on standard contract template
• Assist in performing all other relevant procurement activities within the scope as outlined above
• Other administrative tasks as and when assigned/required to ensure purchases can be carried out smoothly, timely, and in compliance

Requirements

• Proficient in MS Office Skills (Excel, Word, PowerPoint) SAP (MM Module) proficiency
• Good business writing and communication proficiency
• Strong understanding of costing and negotiation techniques
• Experience in process improvement and project management
• Able to work in fast paced environment

About SAESL
A joint venture between Rolls-Royce and SIA Engineering Company, Singapore Aero Engine Services Private Limited (SAESL) is the world’s largest Maintenance, Repair and Overhaul (MRO) facility for all variants of the Rolls-Royce Trent engines. We are proud to operate our own state-of-the-art engine test facility for engines up to 150,000lb thrust and 140” in diameter.

Since its inception in 2001, SAESL has grown exponentially to become an integral part of Singapore aerospace ecosystem supporting airline customers across six continents. We welcome you to join our ever-growing SAESL family.
• World’s largest Maintenance, Repair and Overhaul (MRO) facility for Rolls-Royce Trent engines.
• Industry’s best turnaround time for Component Repair.
• State-of-the-art engine test facility.
• 1,500 employees supporting customers across 6 continents.
Why Join SAESL
• Staff Benefits (Comprehensive Medical Coverage, Flexible Benefits, Company Transport)
• Training/Career Progression Opportunities
• Job Security
Responsibilities
· Manage and administer welfare and benefits, e.g. fexible benefits and baby gifts, etc
· Manage and administer work-related medical arrangement, lockers and PPEs, e.g. safety goggles, shoes and uniforms
· Administer transport arrangment, payments and documents required by provider, e.g. LTA letter
· Administer and manage performance appraisal process, including confirmation process
· Manage and administer card access control system and issuance of card access cards
· Liaise with insurer representative and administer insurance claim process
· Support leave management
· Support C&B on attendance management and payments
· Support employees' enquiries
· Support team projects
· Perform any other duties as assigned by superiors

Requirements
· Minimum Diploma in Administration, HR Management or equivalent
· Excellent knowledge of MS Office

Apply Here --> https://saesl.applyourjobs.com/

This is a 1 year contract position, renewable or convertible to permanent.

Job Responsibilities

• Manage the full cycle in-house recruitment process, including job description creation, job posting/advertising, sourcing, screening, interviewing, arranging for interviews, selection, offer preparation and onboarding.
• Source candidates through various portals, social media, creative recruitment channels, and the internal referral program.
• Participate in employment branding activities with the HR team, conduct jobs fairs, campus recruitment, internships and traineeship programmes.
• Develop offers in line with approved guidelines and negotiate offers with candidates.
• Prepare letter of employment and onboarding checklist for new hires.
• Responsible for web updating, recruitment status reporting(s) and job advertising.
• Accurately track and reports on the recruitment, onboarding and confirmation process based on agreed metrics, using MS Excel and relevant HRIS module.
• Assist Recruitment team in developing a strong network of people and processes to support a strong pipeline of qualified candidates to quick turnaround time.
• Assist recruitment team to ensure new hires are well-organized, onboarded and have a meaningful probation experience by collaborating with line managers, IT, finance and HR teams.
• Assist recruitment team in application of airport pass, term pass and airline house clearance.
• Perform other HR and administrative task as per assigned by your superiors.
• The above job duties are scoped in general and is not limited to the above.

Requirements

• Diploma / Degree with a qualification in HR Management or equivalent.
• Minimum 2 years of working experience in a high volume, fast-paced, blue-collared recruitment environment (external and internal recruiters are welcomed).
• Experience in organizing jobs fairs, career fairs, campus fairs and virtual job fairs.
• Experience in generating manpower and recruitment status report(s).
• Familiar with online job posting and advertising channels.
• Experience in using integrated applicant tracking system (ATS) or manual tracking systems.
• Experience in work pass application, e-issuance and renewal of work pass.
• Good knowledge of the Singapore Employment Act and other relevant legislations.
• Able to work in a fast-paced environment with constant changes.
• Excellent team player, good interpersonal and communication skills with problem-solving ability.
• Ability to multi-task and work within tight deadlines.
• Proficient in Excel, Word, and PowerPoint.
• Meticulous and pay attention to details.

About SAESL

A joint venture between Rolls-Royce and SIA Engineering Company, Singapore Aero Engine Services Private Limited (SAESL) is the world’s largest Maintenance, Repair and Overhaul (MRO) facility for all variants of the Rolls-Royce Trent engines. We are proud to operate our own state-of-the-art engine test facility for engines up to 150,000lb thrust and 140” in diameter.

Since its inception in 2001, SAESL has grown exponentially to become an integral part of Singapore aerospace ecosystem supporting airline customers across six continents. We welcome you to join our ever-growing SAESL family.

• World’s largest Maintenance, Repair and Overhaul (MRO) facility for Rolls-Royce Trent engines.
• Industry’s best turnaround time for Component Repair.
• State-of-the-art engine test facility.
• 1,500 employees supporting customers across 6 continents.

Why Join SAESL

• Staff Benefits (Comprehensive Medical Coverage, Flexible Benefits, Company Transport)
• Training/Career Progression Opportunities
• Job Security

Responsibilities

• Perform sample preparation including cutting, mounting, grinding & polishing on test samples in the lab for daily productions, repair development processes.
• Generate, expedite and track POs to completion.
• Generate daily Procurement reports.
• Vendor Approval update (AVL)
• Open PO Report and update.
• Comply and uphold all procurement processes and policies.
• Responsible for compliance with Company Guidelines, Policies and Procedures.
• Maintain files and documentation for audits.

Requirements

• Diploma in Procurement/Supply Chain Management/Engineering or equivalent
• Proficient in MS Office Skills (Excel, Word, PowerPoint) SAP (MM Module) proficiency
• Excellent communications and negotiation skills Resourceful, self-driven, proactive and independent
• Hardworking and meticulous with positive attitude
• Possess good communication and interpersonal skills
• Able to work well under stress in a fast-paced environment

Job summary

1) Responsible for the sales objectives set by the company.

2) Work cohesively with the F&B sales team.

Area of responsibilities

1) This position is INDOOR sales. Sector – Food & Beverage (Cafes, Central Kitchen, Distributors, Restaurants, etc) and Hospitality (Hotels, etc).

2) Achieving the sales target set by the company.

3) Responsible for bringing in new customers.

4) Realising the maximum account potential of company’s customers. Example: Promote new products, upsell more items.

5) Administration tasks - Prepare sales contract or re-contract, open new account, generate sales report and sales quotations.

6) Prepare mailers and sales samples.

7) Work cohesively with respective Outdoor Product Executive to increase sales. This includes making appointment and preparing sales kit.

8) Liaise with Purchasing department for sourcing of items.

9) Assist in the preparation of the monthly report on sales performances to the Management for sales performance evaluation.

10) Any other area of responsibilities that the company deems necessary.

Competency requirements

1) GCE ‘O’ level.

2) Communication skills.

3) Outgoing personality.

4) Multi-tasking ability.

5) NAV/Microsoft Dynamics 365 Business Central sales module proficiency will be an added advantage.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Play a strong role in the delivery of projects across the entire process including the design of the questionnaire, analytical plan, and reporting
• Work closely with the manager to gain feedback and ensure client needs are met
• Liaise with the Project Management team involved to ensure smooth execution across all key stages in the project (Pre-field, in-field, and post-field)
• Manage fieldwork briefing & debriefing, fieldwork observation (when required), providing timely & regular updates to client
• Provide client servicing on business questions and continue to build industry knowledge to gain expertise
• Proactive in addressing possible red flags, takes initiative in providing solutions to any issues
• Prepare code frames, tabulation specs, and the right charting template and submit them to the Data Processing team/ Chartist.
• Conduct verbal presentations of the findings, either partial or full presentation to the client
• Takes initiative in seeking resources/assistance, and makes corrections while ensuring the project is executed within the scheduled timeline and budget
• Participate in regular review/feedback of systems, procedures, and any operation concerns with the end goal of improving productivity and cost efficiency
• Provide coaching & guidance to juniors in relevant project management topics
• Perform other related functions that may be assigned
• Drive overall client satisfaction to achieve a high Net Promoter Score (NPS) and a high-performing environment

JOB DESCRIPTION:

PRIMARY FUNCTION:

• Manage accounts in designated territories, maintaining a long-term relationship with KOLs and accounts to maximize sales opportunities
• Accounts include hospitals, primary care, and retail channels
• Maintain deep, current knowledge about diabetes management, especially diabetes monitoring devices and digital tools, the evolving healthcare landscape, and emerging digital trends to support selling and educating a broad and deep network of HCPs about Abbott products
• Contribute to the long-term growth of Abbott Diabetes Care (ADC) products in territory by increasing awareness among Health Care Professionals and customers on the important role of monitoring in improving quality of life, and the superiority of ADC products to competitor brands and products.
• Gain new business and grow existing business through a multichannel, customer engagement strategy that builds HCP confidence in and loyalty to Abbott products.
• Develop and maintain strong relationships with HCPs throughout customer accounts at different levels of responsibility and influence using existing relationships with HCPs and others to expand customer network
• Use data and insights from digital and other omnichannel activities to refine HCP profiles and choose engagement activities that will fit the needs, preferences and goals of each individual HCP
• Collaborate with cross-functional teams to support patient education regarding diabetes monitoring and Abbott brands, influence customer and patient choice of monitoring devices, and deliver a consistent, end-to-end customer engagement experience
• Measure progress against customer and account objectives and take action to meet targets

MAIN / MAJOR RESPONSIBILITIES

• Develop and implement the strategic initiatives for key accounts to achieve ADC Singapore Plan Net sales and Division margin
• Ensure that execution plans are in line with the business and marketing objectives to achieve the division’s goals
• Gain access to HCPs through multiple engagement channels (digital, remote/virtual, face to face)
• Research market trends, analyze sales, strengthen customer understanding and ensure profitable sales growth of key accounts
• Preparing and presenting regular reports to internal and external stakeholders
• Build rapport & work closely with KOLs to drive brand awareness, preference and advocacy
• Actively participate in business development initiatives and seek out strategic partnerships for ADC
• Execute field activities such as road shows, product training and symposiums to create product awareness among health professionals and public
• Seek new business opportunities, collaborations or accounts to grow ADC business and market share
• Proactively monitor, gather & report feedback on market trends and competitors’ activities
• Facilitate and coordinate instrument demos, evaluation, placement, complaint handlings and training for customers whenever the needs arise
• Provide accurate sales forecast to ensure consistent supply of products to customers
• Ensure that all business activities are conducted in accordance with Abbott Code of Ethics and local government laws
• Work closely with Area Office to ensure local Regulatory and Quality requirements are fulfilled in a timely manner

/SUPERVISORY/MANAGEMENT RESPONSIBILITIES IF APPLICABLE

• Nil

MINIMUM BACKGROUND / EXPERIENCE REQUIRED

• 5 to 8 years of proven sales experience in Medical devices or pharmaceutical industry
• Strong ability to develop KOL network as well as manage Key hospital and primary care accounts; retail and ecommerce experience will be an added advantage
• Knowledge & experience in diabetes category will be advantageous
• Familiar with standard software packages such as word processing, spreadsheet application and Power Point
• Speak and write fluent English
• Able to work independently with minimal supervision
• Analytical, energetic & strive in a highly result-oriented environment
• Team player with strong communication, facilitation & interpersonal skills

MINIMUM EDUCATION REQUIRED

• Bachelors Degree / Diploma

ACCOUNTABILITY / SCOPE / BUDGET IF APPLICABLE

• Achieve yearly sales in assigned channels and contribution margin vs Plan
• Execute business plans by working closely with Head of Sales to achieve the yearly assigned business objectives

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

The position is responsible for supervising the overall culinary operation and hygiene standards of the assigned outlet and to maintain high standards of quality of food offering. Main responsibilities will include, but are not limited to, maximising revenue, achieving targets such as P&L budget and forecast, adhering to HACCP standards, food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Responsible for the quality of all food served throughout the Chinese restaurant and Chinese banquet and ensures that the food presented to guests is consistently of high quality standards.
• Responsible for the planning, co-ordination and supervision of all menu implementations.
• Constantly be alert on freshness, presentations and temperature of food served.
• Creates and develops menus, new dishes and recipes by keeping up with the latest market trends and guests’ requests, aligned with budgeted food costs.
• Supervises all food tasting sessions.
• To be profitable and cost conscious and needs to be responsible for the daily requisitioning of all perishable and non-perishable food items.
• Constantly finds ways to further improve the food cost through strategic purchasing and working process, without negatively affecting pre- determined quality standards.
• Be responsible and accountable for the overall food cost as well as non-food costs such as kitchen supplies, energy costs, utensils and operating guest supplies.
• Controls and ensures that expenses/purchases/requisitions are within budget limits and maintains food gross profit set by the hotel.
• Ensures food portioning, serving, requisitions/receiving from stores is properly controlled/minimised wastage, in line with Standard Operating Procedures.
• Demonstrates management abilities and knowledge relating to budget matters such as Labor Costs, Training Expenses, Operating Equipment and Food Cost etc.

Hygiene And Sanitation

• Ensures a professional running of his/her kitchens and an agreed quality, hygiene and other standards are kept or surpassed at all times in line HACCP and local authorities standards.
• Communication of local requirements, food sanitation laws, safety regulations and other to all staff.
• Ensures the grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environment Agency (NEA) standards.
• Conducts weekly kitchen walk-through and ensures that the kitchen sanitation and Engineering maintenance and standards are met as well as to take action if required.
• Ensures that the open kitchen is well organised and presentable at any given time.
• To be careful in preventing the usage of spoiled or contaminated products in any phrase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management And Leadership Of The Culinary Team

• Provides leadership, training and supervision on all production in the kitchens and oversees the quality as well as timely distribution of the food product originating from the kitchen.
• Influences the skills, knowledge, attitude, communications and team spirit of his/her assigned kitchen.
• Constantly strives to improve kitchen operating procedures.
• Proposes and initiates when approved, new services and products for our guests.
• Ensures disciplinary and grievance procedures are properly adhered to and followed.
• Be aware of and complies with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
• Ensures that positive working relations with other departments are fostered giving cooperation at all times.
• Fosters positive thinking and motivation by giving active assistance and advises on more effective ways of running the kitchens.
• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure a correct and professional operation is conducted and ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submit to Chef’s Office by 12pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and give Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture department on hiring of colleagues, ensuring that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Ensures that daily line-up is conducted within respective outlet.
• Ensures that all deadlines are met.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, Learning And Development Of Culinary Team

• Stream lines all training requirements and coordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Handles customer comments and complaints and takes swift corrective action after consultation with the department head concerned.
• Performs any other reasonable duties as required by the department head from time to time.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.

Sapphire Windows Sales Executives are skilled in customer relations, have high EQ and are highly motivated individuals. They are tech-savvy, open to learning and believe in both working smart and working hard. In a team, they suss out market trends, tackle challenges and propose customised solutions to our customers. If you would like to be part of this team, read on!

Responsibilities

• Manage the sales cycle from cold calling and/or enquiries, through to presentations, quotations, closing and after-sales customer service.
• Gain market knowledge so as to identify new trends and sales opportunities.
• Achieve sales targets and KPIs set by the company.
• Weekly reporting in our in-house SAP software.
• Do reports and presentation slides using microsoft

Requirements

• Minimum GCE ‘O’ Level.
• Good command of English both spoken and written.
• Conversational Chinese is a bonus.
• At least 3 years of experience in sales.
• Possesses Class 3 driving license and own vehicle.
• Tenacious personality and able to work in sometimes rugged conditions at site.
• Believes in the more you do, the more you get.

Remuneration

Basic salary + commission + bonus

Company Overview

Sapphire Windows was established in 1989, and to date has completed more than 2500 projects in Singapore and around the region. Our high quality UPVC window and door systems are targeted at the most discerning customers.

We are in the manufacturing industry for the construction sector. Located in the Loyang Industrial Estate, we are in the midst of expanding from 15,000 sq ft to a 60,000 sq ft premise.

We strongly pride ourselves on delivering best in class windows and doors for homes and buildings. By combining technology with innovation, we have succeeded in engineering doors and windows that far exceed expectations of the customers and sometimes even the industry. By continuing doing what we do best, coupled with an open mind for ideas and innovation, we aim to make the years ahead of us the best years to come.

Why join us?

As we look towards the next stage of growth, we know that our most important asset are our people. Talented, driven and hardworking individuals with the ability to work closely in a team are valued highly, and these are the people spearheading our growth to reach new heights.

As we expand our teams throughout the company, we are seeking a new pool of dedicated people to grow with. If you are up for the challenge, apply now and we shall be in touch with you soon!

[What you will be working on]

Responsibilities:-

• Coordinate learning journey with external organizations as well as internal staff to support the learning journey, providing pre-learning journey information, setting up the venue, seeking approval and arrangement of refreshments and monitoring the number of attendees etc.
• Handle administrative support tasks such as filing, document organization, and data entry.
• Oversee admin/logistic matters related to interns such as arrange interviews, presentations and collate timesheets for payment processing.
• Manage office space and ensure space is managed well for use by staff and students.

[What we are looking for]

Requirements:-

• Proficiency in Microsoft Office Suite (Powerpoint, Word and Excel).
• Strong organization skills with a keen eye for details.
• Excellent communication skills and interpersonal skills.
• Ability to work in a collaborative team environment.
• Candidate must be a team player as well as be able to work independently.

Closing date: 31 March 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

Position Overview

As a Territory Account Sales Executive (TASE), you will expand new business and renewals in important accounts to exceed financial and business objectives. You will be assigned sales quota and performance and measured by meeting quarterly and annual targets through up-selling, add-on sale, and cross-selling. You will report to our Industry Territory Sales Manager and work with our Inside Sales Team, Autodesk Partner Management, Autodesk Channel Partners, Account-based Marketing and Autodesk Field Sales.

This position is based in Singapore and we offer hybrid work arrangements.

Responsibilities

• You will generate new business by creatively expanding existing accounts and manage renewals.
• You will evaluate and prepare business plans for all assigned account, which involves evaluating customer profile, create value messaging, and target steps needed to implement the account plans.
• You will develop relationships Executives and translate our customer challenges to value.
• You will ensure the team delivers value to the customers through building Account Business Plan and execution.
• You will build opportunity pipeline to achieve our goals and make continuous improvement in moving Autodesk from vendor to trusted advisor.
• You will manage the End-to-End sales cycle; be in the field meeting customers for business development, prospecting, contract negotiations, closing, and post-sales support.
• You will deliver an accurate ongoing forecast of business
• You will collaborate with channel partners to understand their business, creatively adopt programmes to increase new revenue, and expand partner relationships.
• You will reach out and provide regular customer feedback to the product, industry and strategic marketing teams to help identify product strengths and areas of improvement.
• You will negotiate deals and contracts at several levels within the targeted account, with primary focus/importance on "C" and enterprise level negotiations.
• You will sell complex service engagements and creatively seek alternative solutions.

Minimum Qualifications

• 6-10 years of experience with sales track record carrying a quota in a direct led mid-market sales environment offering complex business solutions
• Experience with successes in sales in the construction industry
• Experience in Sales process and account planning. (TAS, Value-based Selling)
• Experience with customer engagement up to decision makers and developing relationships
• Experience prioritising sales opportunities through account planning to achieve quota
• Track-record in growing global accounts
• Channel sales experience
• High proficiency in both spoken and written Bahasa and English required to conduct business with our customers in Indonesia
• Architecture, Engineering and Construction (AEC) industry experience would be advantageous

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

We are one of the leading independent manufacturers of building chemical products in Europe based in Germany. We are expanding our operations in Singapore and are looking for Product Executive Engineer to join the team.

Main Duties:

• The key point of contact for customers: answering queries, offering product advice and application solutions as well as compilation and analysis of competitions. Duty includes various aspects of performance optimisation of product from development to sales return

Task & Responsibilities

• Prepares product reports by collecting and analysing competition products and market information.
• Provide technical support and product solutions to customers and attending to technical issues on site.
• Organise and lead product demo and trial mix for both lab and plant trials.
• Prepare technical data and technical reports.
• To conduct training/workshop for customers and understand their problems and identify solutions through the effective use of our products.
• Conduct product presentation to customers.
• Concrete design mix and admixture development and adjustment to meet customer’s requirement.
• Ensure the concrete lab is well maintained at all time. Ensure laboratory materials, tools, equipment and other assets are properly used and kept.
• Provide guidance support and oversight to product QC / QA protocol for Production plant.
• Key contact person with all testing lab and ensure all test reports are up to date.
• Developing product ideas based on customer interests, budgets and market research
• Analysing market and industry product trends
• Any other new tasks assigned

Requirements:

• Minimum 3 - 5 Years of relevant working experience in Construction/ Civil Engineering Industry.
• Excellent written and verbal communication skills
• Candidate must possess at least a ITE/Engineering in Diploma in Civil or Chemical Engineering will be an added advantage
• Excellent teamwork player
• Valid Class 3 driving License

MUFG Investor Services IT team is looking for a talented and experienced Application Support Analyst who will be responsible for supporting banking applications such as Flexcube, SWIFT, MUFG Automated Payment System, FX All and MUFG FX, in addition to integrated banking products.

Successful applicant should have experience in working with banking solutions for Financial and Fund Administration Institutions. This person will be responsible for the delivery of internal operations and support, he/she will interact with the external vendors, and be part of an internal team managing a portfolio of in-house/vendor applications. The candidate will play a crucial role of linking the business teams and the IT solutions group.

You Will:

• Play a key role as part of a global support team covering the IT Core banking applications (Flexcube, SWIFT, MUFG Automated Payment System, FX All and MUFG FX),
• Provide Level 2 Incident & Problem Management support by working with vendors &/or Internal support teams to resolve technical and user issues during product migration and BAU,
• Coordinate with vendor and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes,
• Document IT user procedures around IT Change Management & business user procedures while effectively supporting user training,
• Support Project Managers in ongoing initiatives related to the Core Banking Solutions.
• Interact with vendors of financial systems about technical issues and the coordination of enhancements.
• Participate in new platform releases, as well as testing activities to confirm system changes, upgrades, and enhancements, ensuring they meet quality standards before deployment.
• Development and enhancement of the platforms to increase automation and expand the utilization of features,
• Internal co-ordination between distinct internal IT functions and groups to ensure high quality service delivery and total ownership of issues to complete resolution,
• Examinations and Audits - Respond to requirement from regulators and auditors to provide appropriate support for information requests.

All the Better:

• Knowledge of IaaS (e.g. Amazon Web Services (AWS), Microsoft Azure)
• Good working knowledge of Microsoft Windows Server environments, Linux, Java applications, Microsoft IIS, Apache Tomcat, Weblogic, SQL Server, Oracle DB.
• Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards (certification will be a plus).

Customer Service cum Operations Executive (Air & Sea)

Responsibilities:

• Handling Customer’s inquiries and ensure to comply with operation procedures and Preparing quotations and proposals.
• Ensuring company announcements, products, services, rates, policies, and operational changes are communicated to customers on a timely basis.
• Handle Shipment – process documentation, manifest, invoices, cost capturing
• Coordinate with airlines and co-loaders to arrange for space booking
• Coordinate with customers, vendors, carriers, warehouse, and transport sub-contractors, collection of goods with the traffic controller
• Liaison and Attending to Customs, Agents, and Government Authorities enquires
• Ensure full compliance with customs and airport regulations
• Ensures SOP alignment to customer expectations and company's agreed standards of performance.
• Support the Sales Department in quoting, liaising, and following up.
• To promote our service to new clients.
• Handling of permit declaration in timely and accurate handling of all tradenet declarations and submissions.
• Ensure Costing and billing are completed timely and files are closed correctly within a given timeframe.
• Operations to assist and work closely with the warehouse.
• Accomplish any other ad hoc basis work on administrative duties assigned by the Manager.
• Display a high level of professionalism and work ethics

Requirements:

• Experience in freight forwarding will be an added advantage
• Possess sound knowledge of permit declaration would be an added advantage
• Knowledge of CCN/ Customs Regulations will be an added advantage
• Must be able to work towards deadlines and according to SOPs and KPIs.
• Proficient in MS Office and Excel applications.
• Good working attitude, hardworking and able to perform under pressure, and ability to multi-task
• Team player and able to work independently with minimal supervision
• Applicants should have full working rights in Singapore

Job Description:

• Conducting product research and sourcing new suppliers and vendors
• Request quotes and compare prices for maximum ROI.
• Track incoming inventory, delivery arrival time and note actual arrival time.
• Updating and Maintaining records of all Orders, Payments, and Received Stock
• Coordinating with the receiving team and follow up on receiving items.
• Establish Professional Relationship with Vendors and Suppliers
• Collaborate with financial team members on invoicing and other financial matters.

Job Requirements:

• Minimum Nitec in any field
• 1 to 3 years of relevant experience
• Knowledge and understanding of purchasing processes, policy and systems.
• Proficient computer skills, including Microsoft Office Suite (Words, Outlook and Excel
• Excellent verbal and written communication skills; able to negotiate and process contracts.
• Able to multitask, prioritize and manage time efficiently.
• Accurate and precise attention todetails
• Able to make decision in a fast-paced environment

Technical Specifications:

• Good in providing solution by investigating and post-mortem analysis to resolve security violations.
• Experience in Information Security
• CISSP or Global Information Assurance Certification (GIAC) or equivalent.
• Performed asset and network discovery activities to ensure full coverage of vulnerability discovery.
• Good Experience in system and application vulnerability testing for Web servers, DB servers, Network devices Etc. using Nessus or Nexpose or other vulnerability Manager Tools.
• Good in monitoring security vulnerability information from vendors and third parties applications.
• Good in implementing policy audit for servers and workstations
• Prioritizing remediation activities with operational teams through risk ratings of vulnerabilities and assets.
• Research threats and vulnerabilities and, where appropriate, take action to mitigate threats and remediate vulnerabilities.
• In-depth knowledge of security systems and applications and a strong foundation in core area of security (e.g. OS hardening, Active Directory, DLP, network and perimeter).
• Good experience in configuring hardening guidelines and helped in maintaining baseline standards.
• Good experience in configuring CIS benchmarks on (Servers, Desktop & Network Devices)
• Configuring and monitoring of operational security infrastructure
• Good exposure to industry standards such as ISO 27001, PCI-DSS, with Audit experience in large enterprise/Service provider environment.
• Have good knowledge in web application security testing.
• Have a very good understanding about life cycle of Information Security Audit / VA
• Recommend, scheduled the security patches and other measures required in the event of a security breach.
• Monitor system logs, SIEM tools and network traffic for unusual or suspicious activity. Interpret such activity and make recommendations for resolution.
• Experienced in investigate and resolve security violations by providing post-mortem analysis to illuminate the issues and possible solutions.
• Good knowledge of Application exploitations and configuring alerts on SIEM
• Worked on installation, configuration management of security systems and applications, includes policy assessment, compliance tools, network security appliances and host-based security systems.
• ·Worked on monthly management reports, dashboards, documentation for security systems and procedures.
• Good in reporting unresolved network security exposures, misuse of resources or noncompliance situations using defined escalation processes.
• Good in training, mentoring and guiding for team members to use of security tools and resolve issues.
• Good in evaluating, implementing information security solutions to protect against potential threats for security violations
• Worked on incident response and architecture review processes.
• Managed and supported Endpoint Security/ ePolicy Orchestrator, Virus scan Enterprise, Data Loss Prevention, Host Intrusion Prevention and Endpoint Encryption.
• Have good knowledge on Data loss prevention and Endpoint Encryption tools.

Retail Sales Executive/ Assistant

Branded fashion store at *Changi airport

· Salary: up to $2200 +commissions

· Working hours: *5 Days work week/ *44hrs per week

To maximize sales through providing high standards of service to the customer and product knowledge

Requirements:
*O level/ ITE with some retail/ customer service experiences in Singapore.

*Good communications and customer service skill.

To apply:

Please email Resume in Microsoft Word format

Please state your Position/ positions applied on the “on TOP” of your resume.

Please state Available Commencement

Please current/ previous salary and expected salary

Responsibilities

• Negotiate fees and contracts on half of clients and ensure the transportation and collection of cargos are done in the most effective and efficient way.
• Prepare required documentations, including insurance requirement to be compliant with Customs requirements.
• To create Shipper's Export Declarations and have a clear understanding of overseas countries' requirements and fiscal regimes before goods are being transported in order to avoid any unnecessary delay.
• Creation of ocean bill of lading to facilitate the movement of cargo
• Handle all customer service requirements in dealing with hipper, supplier, consignee and any other agents or forwarders involved in the shipment.
• To perform audits on all bills of lading to ensure rates are correctly populated on bills of lading.
• To perform inter-department coordination and liaising for inward and outward movement of goods.
• Creation of cargo on hand reports and transmission of such reports to customers to keep them advised of what is in their inventory.
• Load plan exclusive container loads and submit loads to the warehouse manager on Export cargo.
• Work with agents on status of on hand cargo and coordinate the information on shipments so that they are able to print documents at destination
• Oversee import e-commerce (B2C/B2B) operations of the Free-trade Zone warehouse
• Carry out ad-hoc duties as assigned by supervisor and other tasks from time-to-time

Requirements

• Min GCE O level or Equivalent
• Preferred 1-2 years of relevant working experience
• Willing to learn
• Good knowledge of Customs formalities
• Pleasant personality & service-oriented
• Patient, able to multi-task, team player and work under pressure.
• Must be able to work overtime
• Preferably applicant who has basic knowledge in supply chain/ logistics field
• A self-starter and quick learner who possesses the ability to be effective at addressing issues; interfacing with both internal and external customers.
• Possess good verbal and written communication skills and good cultural awareness.
• Spoken/Writing in English is compulsory.
• Able to start work immediately or within short notice.

Interested candidate please forward your resume to [email protected] or call +65 6543 0383 for further discussion.

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)