Outdoor Sales Executive (Construction/ Building)

• Office Location: Boon Lay
• Working Day : 5 days
• Working Hours: 830am- 530pm
• Salary : S$ 3,500 - 4,500 + Comm + Car Allowance

Job Responsibilities:

• The Sales Executive acts as the points of contact with the customers, portraying professionalism and confidence that delivers the ultimate in customer service.
• Interact with clients, vendors & visitors in a professional manner.
• Follow up with the existing accounts, contractors and engineers.
• Cold call on projects and companies that come across out in the field.
• Submit weekly sales run sheet, detailing visit to clients, projects, follow up site demo etc.
• Technical presentations to contractors and engineers upon full product training and support given.
• On-site technical site installation training to be given to contractors and engineers when requested
• Weekly sales meeting on current and potential sales.
• Follow up with contractors / engineers/architects / developers on new or existing projects
• Follow up on contacts enquiries.
• Other duties as assigned

Requirements:

• Candidate must posses at least primary/ secondary school o level , professional certificate/ NITEC / Diploma in any field
• With knowledge of the construction industry preferred

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

6 Months Contract Transaction Monitoring Executive

Our client is a bank.

Job Description:

• Review and investigate all transaction alerts generated by Transaction monitoring system

• Timely review of ad-hoc escalated review

• Communicate with relevant business line and other functional units to provide AML and transaction monitoring advisory

• Conduct Due Diligence and background check on suspicious cases/alerts

• Ensure timely escalation of alerts

• Contribute and maintain Key Risk Indicators

Job Requirements:

• Degree in any relevant discipline

• 1 to 3 years of relevant Compliance/KYC/CDD experience

• Salary ranges between S$3,000 to S$4,000 per month

Please send your application directly via [email protected] for a faster response.

Only shortlisted candidates will be notified.

(Jann) Tan Wei Ying (R1103708)

Email Address: [email protected]

Recruit Express Pte Ltd

EA License No: 99C4599

Recruiter's Ref Code: #BJJ

Job Scope:

• Responding to orders, follow-up (including emails and calls), and incoming sales enquiries.
• Managing orders, follow-up (including emails and phone calls), and purchasing enquiries.
• Plan the prompt delivery of commodities to connect to ships all across the world.
• Keeping track of inventory stock movement and data entry.

Requirements

• We welcome recent graduates who are interested in a career in the marine industry.
• A highly motivated and self-driven person with outstanding communication and interpersonal abilities
• A proficient user of Microsoft Office (Word, Excel, and PowerPoint); a well-organised, careful, and industrious team player; a readiness to pick up new skills and adjust to a fast-paced work environment.

About Us:

Metalcool Pte Ltd is a dynamic company specializing in cutting-edge solutions for industrial applications. With a strong commitment to quality, innovation, and inclusivity, we provide a supportive environment where each team member is empowered to succeed and grow. We are looking for a detail-oriented, proactive Business Support Coordinator to join our team and support our operations in a role that values accuracy, independence, and efficiency.

Job Scope:

Daily document processing - Generate delivery orders and invoices accurately, ensuring timely documentation.

Accounts receivable - Generate monthly statement of accounts and routine accounts receivable duties.

Logistics coordination - consolidate and arrange daily deliveries with third-party logistics vendors, maintaining consistency and reliability of our delivery schedules.

Order processing - Process daily orders with precision, following established procedures.

Vistor and call management - Act as the first point of contact for walk-in visitors and incoming phone calls, providing professional assistance and direction.

Document and inventory management - Maintain document filing system in line with company standards, and monitor office supplies to ensure stock availability.

Requirements:

• Proficiency in English (written and verbal) for effective communication.
• Basic knowledge of accounting or bookkeeping is required to support accounts receivable duties.
• Familiarity with Microsoft Office is essential (in particular Outlook, Teams, Word and Excel).
• Previous experience with ERP systems is beneficial.
• Strong time-management and multi-tasking skills to manage daily tasks efficiently.
• Able to work independently, following established processes with minimal supervision.

Work Environment:

The role is based in a professional office within our industrial facility, providing a comfortable workspace that is separate from our production area.

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non-teaching staff and volunteers to share and uphold this commitment.

Knowledge and Understanding

• Possess the specialist learning support knowledge for the role to develop resources and strategies to enable student learning
• Have standard English and Maths competencies
• Understand SEN definitions and strategies

Student Support

• Collaborate as part of the Learning Support team in the implementation of strategies for students on the Individual Needs register
• Contribute to the production and review of Individual Needs Plans for students
• Assist identified students in bridging knowledge gaps
• In-class support with individuals/groups of children
• Work with small groups of children out of class to provide intervention support, for example in: english, maths, planning and fine motor skills
• Plan group work sessions in conjunction with the Head of Individual Needs
• Investigate and source resources that will support learning support planning
• Participate in departmental meetings and professional development that impacts on student’s learning
• Track the progress of individuals and groups of students and the effectiveness of intervention using intervention monitoring sheets
• Contribute to the departmental development plan
• Contribute to the termly Governor’s review

Communication

• Communicate with colleagues, and parents as appropriate, maintaining confidentiality and working with sensitivity
• Attending and contributing to meetings of a professional nature
• Regular meetings with Head of Individual Needs to monitor and evaluate provision, intervention and practice
• Contribute to providing feedback to students

General

• Maintain the department stationary stocks in all teaching areas and Learning Support Office
• Assist in the management of data, maintaining department registers
• Maintenance of the departments’ photocopying and laminating requirements, together with filing and notice board updates
• Contribute to the development and training of relevant support staff
• Complete the appraisal Target and Review Tracker in line with school policy
• Work in other departments of the school as circumstances require

Personal Attributes

• Experience working in a Learning Support role
• Enthusiastic, mature individuals with a positive attitude to supporting students, teachers and the wider NLCS (Singapore) community
• Pleasant disposition with excellent interpersonal skills, organisational and communication skills
• Able to work independently as well as a good team player with good initiative
• Have a disciplined approach to timekeeping and attendance
• Maintain a standard of personal presentation in keeping with the role

Pastoral Care

• Always consider students’ welfare and best interests, striving to promote both at all times.
• Develop strong relationships with students, providing guidance and support in academic, pastoral and enrichment matters.
• Liaise with and support colleagues in all matters pertaining to pastoral well-being, responsibility and strategy.
• Follow the school’s policies and procedures with regard to pastoral provision.
• Support students on the Learning Support register in class during special days, events, sports days, concerts, performances and during off site visits, as appropriate

Safeguarding

• Abide by the school safeguarding policy and keep abreast of any changes

Job description

· Handling all corporate secretarial matters for a portfolio of Singapore and international companies

· Prepare necessary documents for AGM, EGM, resolution, striking off, XBRL and etc

· E-submission of return to ACRA and IRAS

· Any other Corporate Secretarial duties

Requirement

· Possess a Bachelor’s degree or diploma (preferred)

· Good understanding of corporate secretarial practices such as Companies Act would be an added advantage

· Good verbal & written communication in English and Mandarin. Able to interact with International and Chinese-speaking clients

· Preferably with a minimum of 2 years of experience

We are seeking a detail-oriented and proactive Administrative Officer to support in managing meeting schedules, general office admin support and purchases, and logistics support for related events. The candidate will possess strong planning and organizational skills, with a strong attention to detail, and has the ability to work in a fast-paced environment.

Job Description:

General Administrative Support:

• Meeting Coordination:

Schedule and organize meetings for executives, prepare agendas and meeting materials. Ensure all logistical details are managed, including room bookings, catering, and tech requirements

• Document Management:

Establish, organize, and maintain a centralized repository for all management papers, contract and project-related documents. Ensuring that these documents are readily accessible to all stakeholders and management will be a key focus of your role.

• File Organization:

Systematically categorize and archive relevant management and project files, enabling efficient retrieval and reference. Your organizational skills will help support seamless workflow and communication across teams.

• Meeting Coordination:

Arrange both internal and external meetings with precision. This includes handling scheduling, sending invitations, and managing logistical arrangements to ensure all participants can contribute effectively.

• General office purchases

Support logistics and meal arrangements for meetings and events. Other administrative tasks as needed.

Minimum Requirements

• Minimum of 3 years in administrative roles.
• ‘O’ or ‘A’ level holder.
• Exceptional organizational and time management skills to keep department activities on track for stakeholders.
• Proficient in Microsoft Suite minimally in Word, Excel, and PowerPoint.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Job Responsibilities

• Provide 24 X 7 technical assistance via phone,
• Troubleshoot CPE issues, Mobile Broadband, Web/Mail Hosting/setup, co-location and other ISP related products and services
• Coordinate with other departments and handle internal escalations
• Attend to faults and escalate if necessary. Common faults are outages, server failure, router, switch etc.
• Manage monitoring systems (eg. bandwidth monitoring, link monitoring, DDOS notification etc)
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Coordinate with other departments for basic troubleshooting support
• Ensuring alert for major project is being follow up closely and ensure that relevant department is being updated of the progress
• Ability to adapt quickly to ever changing priorities and handle multiple tasks simultaneously

Job Requirements:

• Degree/Diploma or equivalent with NOC experience
• Minimum 2 years of experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal

• Provide support for in-house applications, ensuring smooth functionality and addressing user concerns.
• Analyze business processes and requirements to recommend enhancements and optimizations.
• Prepare relevant and appropriate documentation, including user manuals, process flow diagrams and system specifications.
• Carry out user acceptance testing independently and with users.
• Function as a project manager when required, coordinating tasks, timelines, and resources to ensure successful project delivery.

Requirement

• Degree in Computer Science or Information Technology or other related fields
• Good knowledge of ERP, Sales Order, Finance & MRP applications.
• Min. 4 years of experience in IT application support and familiarity with SDLC.
• Hands-on experience and strong knowledge in Oracle database.
• Possesses good interpersonal skills. Project management experience is an advantage.
• Demonstrates analytical and multi-tasking capabilities.
• Able to work independently, be a good team player and be able to communicate at all levels.
• Experience in the Manufacturing sector would be advantageous.

Scope of work

1. Attend to telephone calls, emails, front desk reception walk-in enquiries (vendors, parents, students, general public) and receipt of deliveries.

2. Support teaching and administrative staff by providing information to students and parents. To be present during curriculum days with the exception of occasional leave-taking (subject to approval).

3. Facilitate communicate within the school by ensuring necessary information is properly transmitted.

4. Attend to minor student injuries/ accidents and maintain the student injuries/ accidents records file.

5. Assist with administrative duties e.g. filing, data entry, student attendance update, collection of forms.

6. Perform daily upkeeping of counter cleanliness and keeping the area neat and tidy. Help contact parents, students, teachers and vendors.

7. Assist with school programmes/ initiatives e.g. P1 Registration Exercise, P1 Orientation Day, Temperature Taking Exercise etc.

8. Assist with any other ad-hoc duties as assigned by the school.

Qualifications, skills and experience:

1. Able to read, write and converse in English.

2. Knowledge in other languages (Mandarin, Malay) and dialects would be advantageous.

3. Able to work independently.

4. Good team player with initiative.

5. Pleasant personality, positive and cheerful attitude.

6. Likes working with children, demonstrating patience and empathy.

7. 1 year experience in receptionist duties.

8. Previous work experience in school setting would be advantageous.

9. Experience with admin work using MS Office would be advantageous.

Contract Period: From 1 January 2025 to 31 December 2025 with an option to extend

the Contract for a further period of 1 year.

Personnel to be deployed at the following hours:

- Mondays to Thursdays: 8:30am to 5:30pm, inclusive of 0.5hr lunch break

- Fridays: 8:30am to 5:00pm, inclusive of 0.5hr lunch break

- Service not required on Saturdays, Sundays and gazetted public holidays

• Daily Requisition of Raw Materials from warehouse and suppliers based on schedule required
• Daily Raw Materials consuming & warehouse inventory monitoring
• Liaise with Purchasing & Suppliers on orders and delivery scheduling
• Manage daily inventory at Production Floor (PF)
• Cimplas update
• Manage and Control partially of label bags
• Month-end stock report at production floor
• Other duties assigned as & when required.

Qualification, Experience & Skills :

• GCE “N” or “O” level or equivalent
• With previous manufacturing environment experience preferred.
• Able to work in production workshops and office.
• Read, write and understand simple English
• Computer liberated, especially MS Office (Excel)
• Physically well

NLCS (Singapore) believes that each employee makes a significant contribution to our success and that contributions should not be limited by the assigned responsibilities.

Therefore, this position description is designed to outline primary duties, qualifications, and job scope, but not limit the employee, nor NLCS (Singapore), to only the work identified. It is the expectation of the school that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

Our School is committed to safeguarding and promoting the welfare of children and young people. The School expects all teaching staff, non‐teaching staff and volunteers to share and uphold this commitment.

The aim of this role is to be responsible for the rapid and substantial language development of a group of up to 14 students by delivering an after-school programme and supporting them in classes.

Teaching, learning & assessment

1. Tailor and deliver a personalised, intensive English learning experience based on individual student needs to achieve rapid progress through 2-hour sessions on four evenings per week.

2. Take responsibility for the development of tutees' academic English skills to ensure full comprehension and participation in the school curriculum.

3. Use the after-school programme to build BICS (basic interpersonal communication skills) and CALP (cognitive academic language proficiency)

4. Collaborate with subject teachers to align the English program with ongoing curriculum topics and requirements, enhancing preparation for and reinforcement of classroom learning.

5. Use knowledge gained from collaborating with teachers to identify student language needs both from an individual perspective and a subject-specific perspective.

6. Support teachers in understanding the language needs of the students and their progress to date.

7. Maintain consistent communication with parents, involving them in the educational process and keeping them informed of their children's progress and challenges.

8. Provide in-class observations and support of your students in their daily classes to integrate English learning with subject content and ensure that they are demonstrating the progress developed in the intensive after-school programme in their other subjects.

9. Create bespoke language modifications and support that will enable students to increase their engagement in the wider curriculum.

10. Build stretch and challenge into teaching at every opportunity.

11. Use a variety of formative and summative assessment techniques to measure students’ progress and achievement, and inform teaching.

12. Maintain high expectations of the quality of students’ work, and liaise with the Head of Department and other relevant staff to implement support strategies for those who are underperforming.

13. Maintain high expectations of students’ engagement and work ethic, liaising with the Head of Department and other relevant staff to implement support strategies for those who are not meeting them.

14. Maintain high expectations of students’ behaviour, collegiality, attendance and punctuality, in line with School policy, ensuring that relevant procedures are followed if these are not met.

15. Implement classroom strategies prescribed by the Individual Needs Department for students with an Individual Needs Plan (INP).

16. Adopt a positive and developmental approach to academic monitoring activities such as lesson observations, work scrutiny, learning walks and student voice.

17. Keep accurate data on the progress made by individuals, providing reports to the Head of EAL and VP (Academic)

18. Maintain accurate records of student attendance through the School’s attendance system.

Pastoral care

19. Always consider students’ welfare and best interests, striving to promote both at all times.

20. Develop strong relationships with students, providing guidance and support in academic, pastoral and enrichment matters.

21. Liaise with relevant colleagues with a focus on supporting student’s academic and personal development.

22. Maintain regular and positive relationships with parents with a focus on supporting their child(ren)’s academic and personal development; the spirit of communication should be personal and individual.

23. Liaise with and support the Pastoral Leadership team in all matters pertaining to pastoral well-being, responsibility and strategy.

24. Working alongside the Senior School Management Team to contribute to academic, pastoral and enrichment activities that broaden students’ experiences and enhance the general life of the school.

25. Follow the school’s policies and procedures with regard to pastoral provision.

Enrichment

26. Support the School’s academic enrichment programme by contributing to the McCabe Lecture series, supporting student-led academic societies and delivering taught enrichment sessions.

27. Attend School events and activities as directed by the Principal and voluntarily support events such as trips, Arts Festival events, sports fixtures (home and away) and musical performances by students, after school and at weekends.

28. Deliver co-curricular activities in line with School policy.

29. Support the House Competition by attending events and encouraging student participation.

General responsibilities

30. Play a full part in the life of the School, supporting its distinctive aims and ethos, and be prepared to actively participate and contribute to the community activities that exist within the School.

31. Strive to embody and promote the School’s Guiding Statements at all times.

32. Work effectively as part of a subject and pastoral team.

33. Maintain high levels of professionalism and conduct, acting as a positive role model for students.

34. Carry out supervisory duties as per published duty rotas.

35. Continue own professional development in relevant areas, including subject knowledge, pedagogy and others related to career and personal development goals.

36. Attend staff meetings and training sessions as required.

37. Engage actively in the appraisal process.

38. Contribute to the preparation and implementation of development plans, policy and practice.

39. Treat all students with dignity, build relationships rooted in mutual respect, and at all times observe proper boundaries appropriate to a teacher’s professional position.

40. Abide by the expectations laid out in the Academic Staff Handbook and the Staff Code of Conduct.

41. Maintain familiarity with, and follow, all school policies.

Safeguarding

42. Abide by the School safeguarding policy and keep abreast of any changes

43. Have regard for, and promote, the need to safeguard students’ wellbeing, maintaining awareness of cultural differences and related matters when dealing with students.

This is a new role and the responsibilities and structure of the post will need to be flexible to meet the needs of the students involved.

Job Description:

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.
• Requests management (users and others IT teams)
• Operations management
• Application monitoring
• Incident Management
• Problem Management
• Contribute to continuous improvement initiatives.
• Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.
• Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.
• Flexibility to accept additional responsibilities and be able to multi-task.
• The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.
• Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Requirements:

Key Skills

• Candidates should have (5-7) years of experience in Production Support of financial systems.
• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications
• Candidates should have ITIL certification/knowledge.
• Knowledge of major market regulatory body’s rules is an advantage
• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage
• Should be able to do SLA & KPI management, Client communication & interaction
• Predictive analysis, consulting, escalation management
• Risk analysis and project execution
• Knowledge in Capital Market FO/BO environment is an advantage
• Strong knowledge in Configuration Management
• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.
• Knowledge of monitoring solution like ITRS Geneos is an advantage
• Good knowledge of Microsoft Office
• Careful observance of standards and processes
• Excellent communication and interpersonal skills
• Strong analytical or troubleshooting skills
• Ability to work well under pressure
• Autonomous, self-motivated and excellent team player
• Strong perseverance and diligence towards attaining goals and effective time management
• Self-starter and ambitious
  

Other Professional Skills and Mindset

• Strong passion for production support and resiliency.
• Appetite to follow technology trend and participate to communities.
• Eagerness to learn and adapt in a dynamic software development environment.
• Excellent problem-solving and analytical skills.
• Effective communication skills and ability to work collaboratively in a team.
• Excellent Aptitude, Curious to learn and inquisitiveness.
• Eagerness to learn and adapt to new technologies.
• Passion for sharing expertise and grow team members’ skills.

Education Requirements

• Intermediate level (minimum 4 to 7 years)
• Master’s degree in relevant specialties

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Position

Embark on a transformative career journey as a Production Support Expert in our Capital Market Department! Join a forward-thinking team committed to revolutionizing financial technology.

As a Support specialist, you will be immersed in real life production systems that shape and devise the future of capital markets IT. Unleash your creativity, collaborate with industry leaders, and drive innovation that sets new standards. This is your chance to be a catalyst for change and make your mark in the dynamic world of capital markets. You will have the support and guidance of identified subject matter experts, dedicated communities, as well as established leaders.

You will be working on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps. You will be closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations. You will also liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

You will also be instrumental in optimizing the current procedures, ensuring system resiliency with a strong focus on continuous improvement. Provide support and mentor junior staff. Align yourself with the bank’s initiatives and strategies.

Main responsibilities

· Provide functional and technical expertise on KONDOR+ and other in-house bank applications.

· Requests management (users and others IT teams)

· Operations management

· Application monitoring

· Incident Management

· Problem Management

· Contribute to continuous improvement initiatives.

· Must be able to mentor new/junior resources, impart knowledge and collaborate effectively within TSY and whole CMI.

· Self-motivated and starter with demonstrated ability to lead initiatives explore latest market standards and tools to gain time and cost efficiency.

· Flexibility to accept additional responsibilities and be able to multi-task.

· The Support analyst should have a pro-active mindset in security, incident preventive measures, productivity and global improvement of the quality of service.

· Must be flexible to participate in post business hours activities such as but not limited to overnight on-calls, weekend interventions, DRP, releases and other application activities that can be performed only outside the business duration/weekends.

Qualifications and Profile

Key Skills

· Candidates should have (5-7) years of experience in Production Support of financial systems.

· Master degree or bachelor’s degree in computer science, Software Engineering, or related field.

· Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications

· Candidates should have ITIL certification/knowledge.

· Knowledge of major market regulatory body’s rules is an advantage

· Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage

· Should be able to do SLA & KPI management, Client communication & interaction

· Predictive analysis, consulting, escalation management

· Risk analysis and project execution

· Knowledge in Capital Market FO/BO environment is an advantage

· Strong knowledge in Configuration Management

· Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.

· Knowledge of monitoring solution like ITRS Geneos is an advantage

· Good knowledge of Microsoft Office

· Careful observance of standards and processes

· Excellent communication and interpersonal skills

· Strong analytical or troubleshooting skills

· Ability to work well under pressure

· Autonomous, self-motivated and excellent team player

· Strong perseverance and diligence towards attaining goals and effective time management

· Self-starter and ambitious

Other Professional Skills and Mindset

· Strong passion for production support and resiliency.

· Appetite to follow technology trend and participate to communities.

· Eagerness to learn and adapt in a dynamic software development environment.

· Excellent problem-solving and analytical skills.

· Effective communication skills and ability to work collaboratively in a team.

· Excellent Aptitude, Curious to learn and inquisitiveness.

· Eagerness to learn and adapt to new technologies.

· Passion for sharing expertise and grow team members’ skills.

Education Requirements

· Intermediate level (minimum 4 to 7 years)

· Master’s degree in relevant specialties

Job Responsibilities

• Inbound call handling for Accounts servicing, campaigns, products enquiries and helpdesk enquiries;

• Fulfillment follow through on case handling and with customers.

• Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information

Job Requirements

• Minimum of ITE, 'O' levels

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.

• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.

• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.

• Possess good command of written and spoken English.

• Good analytical skills; passion for working and is good in working with numbers.

• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.

• Passion for working, responsible and with good working attitude.

• Proficient in PC skills including MS Office applications.

• Ability to work on rotational shifts (Morning & afternoon)

Mandatory Skills

• To provide quality day-to-day L2 Production support for Java/Web-based application.
• To coordinate and support infrastructure maintenance activities.
• To manage implementations of new application releases, adhering to the best practices of the release management process.
• To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.
• To enhance existing support process to maintain/improve service level & quality.

Skills and Experience Required: -

At least 2 years working in an L2 Application Support Environment.

Mandatory/Core technical competency required:

Linux; Unix Shell Scripting

SQL (MYSQL/MSSQL)

OpenShift/Docker

Good to have experience:

AngularJS

ActiveMQ

Elastic Search

Application Monitoring Tools

CI/CD (Continuous Integration & Continuous Deployment)

Python

Microservices concept

Experience in application implementation projects in financial institutions would be advantageous.

Strong analytical and problem-solving skills.

Ability to perform impact analysis in a structured manner.

Good verbal & written communication skills.

Proactive and able to work independently and under pressure.

Working Hours (Shift Timing)

a. Morning shift 6am to 3pm

b. General shift 9am to 6pm.

c. Afternoon shift 2pm to 11pm

d. Night shift 10pm to 7am.

Job Scope:

• Take attendance of appointed manpower

• Manage the welfare of the appointed manpower

• Schedule adequate breaks in consultation with the officers-in-charge

• Support in deployment of auxiliary manpower

• Manage any performance issues with appointed manpower

• Liaise with Supplier on any manpower replacement required

Requirements:

• Experienced in leading and managing groups of up to 100 people

• Meticulous in their administration

• People-oriented and have good interpersonal skills

• Able to converse well with stakeholders

Salary: $13 to $15/hour

Location: Stevens / Botanic Garden

Contract Period: From 24 Feb 2025 to 15 Apr 2025

Personnel may be deployed for 3 to 6 dates within this period. Details of exact dates and hours will be shared 2 weeks prior to the first engagement date.

EA License No: 96C4864

Reg. No.: R24121728

Job Description:

As a Technology OpS Support Practitioner, you will help to manage the as the L1 Support Lead for the overall project, overseeing the roles and responsibilities below

- Oversight and management of Operation JIRA support tickets coming in for the system
- Leading the handling of support tickets to help resolve issues with users. Driving the patching of data within SQL in the application for ticket resolution
- Communicating directly with users to help resolve their issues
- Analysing trends on the operations and tickets to come up with insights and action plans for better handling of tickets

Requirements:

• Security clearance is required before onboarding

Reporting to the Head, Business Development and you will work with Business Executives to fulfil the following job responsibilities:

Sales and Marketing Activities

· Coordinate, implement and support the promotion and marketing (through marketing collaterals) of the Centre’s training courses, programmes, seminars and workshops

· Prepare periodic sales, marketing, financial reports and any other reports as may be required

· Work with Head for new business proposals including costing & budgeting for courses, training programmes, seminars and workshops

· Update clients’ records and attend to sales enquiries

· Assist in the planning and preparation of RELC International Conferences, exhibitions, road-shows, meetings, and official functions, including physical arrangements, at the Centre or overseas

Operations and Administration

· Execute daily operations across various functions such as administration, logistics, procurement and finance related activities

· Prepare and maintain up-to-date financial records and administrative filing

· Work closely with students and lecturers for the provision of class attendance, timetable and student services

· Plan, coordinate and execute course orientations, opening & closing receptions, and any other duties as required during the course

· Collate and monitor the satisfaction and outcomes of business transaction from the clients and vendors

Key Requirements:

· Degree / Diploma in Business / Marketing or related discipline

· Preferably 2-3 years in a Business Development/Sales/Operations role from the education & training sector. Fresh graduates are welcome to apply.

· Detailed, meticulous and able to multitask

· Sales driven and result oriented

· Customer centric

· Good project management and presentation skills

· Proficient in Microsoft Office applications, especially Word, Excel and PowerPoint

Please indicate your reason of leaving your current/previous organisation, notice period, last drawn and expected salary in your resume.

Job Responsibilities

• Provides comprehensive educational and learning support services that include identification of children with developmental concerns or require additional support within Early Intervention (EI) Continuum and DS/LS programme.
• Work closely with team comprising Educational Psychologist (Ed Psy), Speech and Language Therapists (SLT), Occupational Therapists (OT), Social Workers (SW), EI-trained Teachers, Educational Therapist and Parents to discuss child’s learning needs and profile the learning needs of the children referred to DS/LS programme.
• Engages, collaborates and work closely with stakeholders, especially pre-schools to provide DS/LS to suitable children.
• Provides training to early childhood educators on identification of children with mild developmental and learning issues.
• Presents screening outcomes during case filter meetings.
• Screens and evaluates children who are identified for learning and developmental issues by early childhood educators in the mainstream pre-school settings.
• Develops and implements LSEd Support Packages (Language Development Package, Literacy Package, Social Skills Package and Handwriting Package) that include Individualised Educational Plan (IEP) and End of Intervention (EOI) Report to children with mild developmental needs with support from DS/LS team.
• Ensure that IEP goals set are achieved and strategies are generalised back into the classroom.
• Takes responsibility of the caseload allocated to LSEd in DS/LS programme.
• Acts as a resource teacher for the Early Childhood teachers and to support the children with learning and development needs within the classroom setting and help the children integrate into school environment.
• Provides updates and consistent documentation of intervention for children identified for the programme.
• Develops guidelines together with the DS/LS team for preschool-Based therapy intervention.
• Plans and coordinates services, workshops for Parents, Teachers, etc. as and when the need arises.
• Contributes, implements and evaluates ideas and suggestions for improvement of services for children identified for the programme with the DS/LS team.
• Ensures compliance of established policies and procedures set within the programme.
• Reviews programmes and services together with team to ensure effectiveness and efficiency of services referred to DS/LS programme.

Classroom Management & Organisation

• Develops and maintain a conducive classroom environment or provide advice to the early childhood professionals in developing conducive learning environment appropriate to the physical, social and emotional development of students with learning and developmental needs.

Professional Staff Development

• Keeps abreast of the latest research and developments relating to literacy intervention, development delay and children with special needs.
• Attends relevant training and courses.
• Attends and contributes regularly to Staff Meetings, Case Filter Meetings and In-Services and any other meetings as and when necessary.
• To be involved in networking with other community organisations.
• To participate in events organised / supported by SPD as when required.

Administration

• Be responsible to and liaise with the Director, Manager and other senior staff in all matters pertaining to administration.
• Engages in administrative duties relevant to departmental works.
• Any other duties assigned by Reporting Officer.
• Maintains inventory of the equipment and resource materials for the programme.

Job Requirements

• Diploma in Early Childhood Care and Education (Teaching) or DECCE-T or equivalent, with 2-3 years working experience in the early childhood sector.
• Specialist Diploma in Early Childhood Learning Support (SDELS).
• Good communication and inter-personal skills.
• Familiar with ordinary preschool curriculum and has prior exposure in supporting centres in coping with special needs children.
• Experienced in working with young children using English as a medium of instruction.

Our client is a multinational electronics company that leads the world in developing cutting-edge technology for the areas of consumer electronics, housing, automotive, industrial, communications, and energy.

• Act as the strategic partner for Customer Service (CS) projects, including SFDC sales cloud and digital analytics initiatives.
• Collaborate with business stakeholders to co-create technology-driven strategies that enhance the digital customer experience.
• Lead the definition and tracking of value cases for IT investments in customer service, focusing on business impact and KPIs.
• Analyse business requirements to identify gaps and opportunities, ensuring alignment with overall business objectives.
• Oversee business analysis and requirement-gathering workshops throughout all project phases to drive successful implementation.

Requirements:

• Bachelor’s degree in technology with experience in IT Business Partnership and a focus on digitalization across various sectors.
• At least 3 years of experience in Post-sales best practices, CRM projects, and hands-on roles as a Business Analyst and Project Manager.
• Excellent communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Overview

Mayer Brown is a leading global law firm with offices in 26 key business centres across the Americas, Asia, Europe and the Middle East. With approximately 200 lawyers in each of the world’s three largest financial centres — New York, London and Hong Kong — we are uniquely positioned to advise leading companies and financial institutions on their most complex legal needs. We have deep experience in high-stakes litigation and complex transactions across industry sectors, including our signature strength, the global financial services industry.

We are a collegial, collaborative and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support and development they need to grow, thrive and realise their greatest potential. We also encourage all our people to use their skills to support the wider community through our pro bono and community volunteering programmes. At Mayer Brown the principles of mutual respect, dignity and understanding are central to the way we work and help to provide an environment where diversity and inclusion are embraced.

Operating as Mayer Brown PK Wong & Nair in Singapore we have been working in a Joint Legal Venture since 1 January 2023. Singapore is one of our fastest growing offices in the region and it is an exciting time to join the firm as we transform.

Role Purpose

The IT Regional Manager (Asia) is a key proactive point of contact for lawyers and business services staff with regard to current and future technology opportunities and is the primary point of contact for the office Directors of Administration within their region, providing a “single point of contact” to address IT questions and concerns.

The IT Customer Service team is responsible for providing first/second line and at times 3rd line IT support for approved services and systems. This role is responsible for managing the team to ensure the needs of the business are met.

This team is responsible for trying to resolve incidents at the first point of contact, and escalate when we are unable to do so. They also manage and escalate requests and contribute to the successful deployment/upgrade of IT services and systems, and understand and support the overall IT strategy.

Responsibilities

• Manage/support the team so every member is empathetic with users and knows how to communicate effectively.
• Manage the team so they can resolve the majority of incidents and requests at the first point of contact.
• Continual improvement of Customer Service to align their practices and services with changing business needs.
• Represent Asia so that their time zones, working practices and languages are taken into account when IT change requests are submitted, to ensure users are not adversely effected by scheduled changes.
• Incident management so that the negative impact of incidents is minimised by restoring operations as quickly as possible.
• Problem management, to reduce the likelihood and impacts of incidents by identifying actual and potential causes of them.
• Service request management, including documenting and socialising how requests are initiated, approved and fulfilled.
• Contribute to and update Customer Services' knowledge base.
• Develop a broad internal network through regular and effective communication with users.
• Ensure Customer Services update tickets in accordance with local, regional and global standards and processes.
• IT asset management of laptops, desktops, smartphones, peripherals and other assets as needed.
• Supplier management.
• Manage support for audio visual/video conference/webinar events and remote conference tools.
• Manage service activities related to new starters and leavers.
• Provide support to other IT teams by testing new software packages and upgrades to existing applications.
• Working with global training team to provision of learning delivery to include new staff induction, workplace skills, productivity/efficiency skills, mobility support and document production automation learning and support.
• Act as a technology resource to the Firm for industry trends, technology implementations (hardware and software) and change management issues.
• Effectively and proactively identify and communicate operations and business risks to IT and firm management.
• Travel required to regional offices.
• Encourage team members to provide continuous feedback to each other and share information openly.
• Actively participate and contribute to meetings outside of core working hours.
• Take a lead in establishing standards and guidelines.
• Undertake all relevant staff management activities appraisal/reviews, annual leave approvals, performance management and grievance guidance.
• Budget ownership of selected services.
• Point of contact and support for Desktop Team services during Asia hours which includes support the Windows desktop image build and deployment processes/ Software and Security Deployments /support the firm’s Citrix environment in Asia in relations to Citrix issues/support the firm’s Document Management environment in Asia
• Act as smart hands for 3rd line support requirements

Experience

• 5+ years' experience as an IT supervisor or manager, in a professional services environment.
• Knowledge of the ITIL environment and processes essential.
• Knowledge of Win10 and all related problems with OS, error logs and troubleshooting
• General knowledge of Microsoft Office in addition to other relevant legal applications (time recording systems, metadata management systems, PDF converters, media players, document encryption and compression tools).
• Good understanding of Active Directory Users & Computers and its associated membership groups, TCP/IP, DNS, DHCP & VPN as it relates to desktop support activities.
• Strong desktop PC, laptop, printer and iPhone hardware support and maintenance knowledge including imaging, parts replacement and configuring PCs to Firm standards for rollout to users.
• Good knowledge of latest smartphone devices (hardware and OS) and the way they are set up and configured.
• Law firm experience preferred.
• Knowledge of document management systems and e-filing processes is a bonus.
• Excellent oral and written communications skills in English, and Cantonese, Mandarin is a bonus.
• Excellent written and oral communication skills and have good attention to detail.
• Excellent understanding of the Firm’s goals and objectives.

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

We are no accepting applications from Recruitment Agencies for this vacancy.

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996