Job Description:

• Provide high quality of customer service and professionalism in managing consumers feedback and enquires
• Actively collaborate with stakeholders to investigate complex cases and feedback
• Communicate effectively with consumers to ensure satisfactory solutions and updates are given timely
• Take ownership of cases by following through effectively and actively close each case
• Provide regular records and updates of cases in systems and reports
• Any other ad-hoc duties as assigned

Job Requirement:

• At least 4-5 years of experience in customer service
• Excellent verbal and written communication skills
• Problem solving skills to creatively resolve feedback and issues
• Interpersonal skills to relate cordially with different classes of people
• Ability to handle stress, adaptable and independent to work in a dynamic environment with minimal supervision

Interested applicants, please send your CVs in words format to [email protected] (R1104594)

We regret to inform that only shortlisted candidates will be notified.

Summary:

• Mon - Sun 8am to 11pm on rostered arrangement
• 9.5hr / day including 1hr break
• 5 days / week (including public holiday)
• Hybrid arrangement by roster
• First 3 months in office for training
• Location: Marina Square

Job Description:

• Handle web-chat queries and inbound calls.
• Respond to customer emails.
• Update and record customer information in CRM.
• Investigate complex cases or complaints submitted by clients and provide solutions to the cases/complaints.
• Communicate effectively with clients and intermediaries to ensure a satisfactory resolution of the cases/complaints within a reasonable timeline.
• Provide regular reports on case resolutions to internal stakeholders and external clients.
• Review and enhance work processes with internal and external stakeholders to improve customer experience.
• Work with stakeholders to implement the enhanced work processes.

Requirement:

• Candidates with contact center or PSA experience may apply

Interested candidates kindly click the APPLY NOW button.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities. By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application. *We regret to inform that only shortlisted candidates would be notified.*

Gao Shan (Jane)

Registration Number: R23118568

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Content management personnel for Content & Video team

Job Scope:

• Assist in setting up recording schedules and calendar invitations
• Tracking of content from Speakers (in PPT) and ensuring that it syncs with the speaker's presentation during the recording
• Maintaining an up-to-date internal tracker for sessions inclusive of detailed information, submissions and deadlines
• Partake in cross-department sync-up and alignment for sponsor sessions
• Uploading and configuring assets onto the event platform
• Assist with any ad-hoc admin/logistical tasks

What You Need to Succeed

• Experience in Virtual events
• Work well as a team
• Good planning and organisational skills
• Strong attention to detail and able to work well under pressure
• Good oral and written communication skills
• Proficiency in Microsoft Office and Google Workspace applications

Core responsibilities: IT Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, and Partners.

- Monitoring and maintaining networks and servers (on-prem & Cloud).

- Administration of Desktop, Server, Network Device (Firewall, Router & Switches), Printer & IT related equipment

- Upgrading, installing, and configuring new hardware and software to meet company objectives.

- Implementing security protocols and procedures to prevent potential threats.

- Creating user accounts and performing access control from Domain / In-house applications

- Performing diagnostic tests and debugging procedures to optimize computer systems.

- Simulate phishing threat test quarterly and customized phishing awareness training for the employees who exhibit the riskiest behaviour in an organization.

- To ensure all backup schedules are running.

- To perform disaster data recovery exercises annually with the team.

- Conduct vulnerability assessments for networks, applications, and operating systems (All the servers under Boustead Group) annually.

- Resolves those critical / severe vulnerabilities found in vulnerability assessments.

- Conduct staff onboarding and offboarding.

- Perform IT asset disposal of obsolete hardware / software annually.

- Assisting in regular IT audits.

- Manage IT Asset Inventory.

- Design and develop E-learning content on a wide variety of topics (soft skills topics, orientation, procedure processes).

- Provide daily internal end-users support on computers, laptops, telephone, network access, office applications, various office equipment and ad-hoc service requests for both local and remote locations.

Accounts Executive

• 5 days work week (Mondays- Fridays 9:30am to 6:00pm)
• 1 Saturdays per month (9:30am am to 12:30 pm)
• Location : Joo Seng Road
• Simple and Conducive Environment
• Salary: Up to $4.5K (Commensurate with experience)

Job Description

Handle full set of accounts, AR, AP and month end closing.

Preparation and submission of monthly GST.

Monthly bank reconciliation.

Credit limit control and weekly review on AR

Liaise with external auditors, company secretary and tax agents for company related matters.

Prepare staffs IR8A & IR21.

Ensure timely and accurate financial and management reporting.

Ensure timely preparation of balance sheet schedules.

Assist in monthly stock take.

Issuing and following up on sales rebates from supplier and dealers.

Management of inventory and issuing of sales invoices.

To check on shipping quotations for export and import shipments.

Assist in any ad hoc assignment.

Requirements

• Diploma or Degree in accounting or equivalent
• 3 years of relevant accounting
• Positive attitude and willing to learn

Please APPLY NOW with detail updated resume in Microsoft Word Format (.doc) and must include the following informations:

• Personal Particulars (with short residence address)
• Education
• Work experiences (period of employment & job duty) in point forms
• Reasons for leaving each employment
• Last drawn salary in each employment
• Expected salary
• Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)

EA Personnel No. R1102556

Job Descriptions:

• Recruitment in implementing effective sourcing
• Conduct interviews and select the right candidates.
• Update and maintain employees' data in the HR system
• Well-verse of MOM work passes applications, cancellation, and appeal matters.
• Admin e.g.developing and explaining fair HR policies and ensure employee understand and comply with them
• Managing employee grievances etc.
• Clearance of Withholding Tax and Employee Income Tax
• Well verse of funds and claims
• Payroll process
• Training e.g assessing employees' needs for training and coordination, learning, and development initiative for all employees.
• Ensure the validity of the correct licenses (SFA licences, Liquor licenses, etc)
• Admin support for operations
• Office administration

Job Requirements:

• Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in Human Resource Management or equivalent.
• Required language(s): English & Mandarin to be able communicate with different background of employees
• At least 2 Years (s) of working experience in the related field is required for this position.
• Required Skill(s): Recruitment, Payroll, HR Policies, Training, Employment Act.
• Preferably Junior Executive specialized in Human Resources or equivalent.
• Preferably those who are familiar with Food/Beverage/Restaurant Service or equivalent.

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be-in charge of:

• Assisting the team in the daily restaurant and bar operations; ensure the quality and consistency of all products meet desired standards
• Managing stocks and inventories consistently
• Building and maintaining guest relationships
• Attending to any feedback or complaints and implementing remedial actions
• Maintaining a good housekeeping regime and report any defects in furniture, fixtures and equipment
• Participating in and lead training sessions, briefings and team meetings
• Managing the restaurant and bar sections to provide an awesome service experience for customers

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Care Executive

Salary: $2300 to $3000
Working hours: Mon to Fri (8.30am to 5.30pm) | Sat (Occasionally, half day)
Working Location: Orchard Boulevard

Role descriptions:

• Looks after a group of elderly clients assigned with quality care & companionship
• Ensures clients follow the activities in the daily program
• Leads and participates in group activities with clients
• To Provide Personal care and hygiene, including Medication Reminders, Oral Feeding & Toileting, Manual transfer to and from wheelchair or geriatric chair
• Vital Signs Measurement and Monitoring
• Gives utmost care and passion towards clients and staff
• Fully committed to ensure safety in all activities
• Adheres to all administrative activities
• Follows all processes, procedures and guidelines
• Follows instructions to assist clients with simple exercises
• Prompt in reporting of incidents and deviations to Centre Manager
• Retains and expands of client base.
• Supports other Care Executives (teamwork)

Requirements:

• Relevant Healthcare experience
• Healthcare Assistant Certification preferred.
• CPR/AED certification is added advantage

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Job posting done by Sheralynn Tjioe, Head of Interim and Contracting Solutions (Technology) Recruitment at Kerry Consulting

Email: [email protected]

My Client is a leading stable firm in Singapore.

POSITION OVERVIEW: Oracle HR Support Engineer (1-Year Contract - 12 Days Annual Leave)

As an Oracle HR Support Engineer, your responsibilities include the technical upkeep and support of the Oracle Human Resources Management System (HRMS). You will provide ongoing support for essential applications such as Core HR, Self Service HR, Leave Management, Talent Management, Compensation Modules, and other ERP financial modules. Your duties involve ensuring system availability, optimizing application performance, and contributing expertise to business requirement assessments. Additionally, you'll review technical and functional solutions, address queries from various business units, and provide regular updates on production status and issue resolutions.

Moreover, you'll support diverse jurisdictions spanning SG, MY, CN, and international locations, actively participate in Disaster Recovery and Business Continuity exercises, and offer on-call assistance as required, including weekends and after-hours. Your role emphasizes a commitment to quality and proactive measures to achieve error-free operations. You'll also play a pivotal role in supporting system deployments and upgrades across different environments.

Skillset:

• Proficiency in Oracle EBS Core HR, Self Service HR, Absence Management, Approval Management Engine, Talent Management, and Compensation Modules.
• Strong command of Unix/Linux, Oracle PL/SQL, WebLogic, Java J2EE, and Oracle SSO.
• Expertise in SQL, with hands-on experience supporting software/platform/database upgrades.
• Demonstrated experience in facilitating system deployments across various testing and production environments, encompassing SIT, UAT, PROD, and DR, with a solid understanding of DevOps methodologies.

Must-Have Primary Skill: Business Analysis-Data Analysis-Oracle

To Apply

For a confidential chat regarding your next Technology role, please submit your resume (in MS Words format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306

License No.: 16S8060

Job Description

• Develop and execute sales strategies to meet and exceed sales targets
• Identify new business opportunities through market research and networking as well as managing existing accounts
• Identify prospects, develop market segments, generate leads and promote our product offering
• Negotiate and close sales deals
• Monitor industry trends and adjust sales strategies accordingly
• Build and maintain positive relationships and rapport with stakeholders
• Monitor and collect information on competitors
• Achieve assigned sales target

Requirements

• Diploma or ‘A’ levels
• 2 years sales experience preferred
• Basic knowledge in medical products is an added advantage
• Experience in sales coverage for Healthcare Institutions, Clinics or Retail Pharmacies
• Results oriented, good communication and correspondence skills
• Demonstrate competency in key areas including selling skills, planning and organization, analysis and presentation skills
• Meticulous and able to work independently in a fast pace environment
• Class 3 License with own mode of transport preferred

Job Descriptions:

• Oversee the day-to-day management of the Logistics team ensuring objectives are met and the team is operating at an effective level
• Monitor, adjust, plan and instigate changes to the logistics operations to eliminate delays and minimize demurrage costs ensuring efficient inbound and outbound deliveries
• Control and authorize all activities such as logistic budgets, incoming and outgoing receipts, plant operations, plant improvements, quality control, safety, environmental and personnel utilization
• Communicate the logistics department's weekly, monthly and quarterly reports to the Operations Manager to ensure alignment of logistics operations with the Operations strategy and objectives
• Act as a focal point for all external parties and negotiate with logistics partners to achieve cost-effective solutions in terms of transportation, services and inventory to improve on day to day logistics operations
• Monitor and ensure all issues relating to breaches in standards, discipline and procedures are controlled and resolved effectively
• Ensure that all activities are carried out in accordance with the company's Quality, Health, Safety & Environment (QHSE), Ethics & Compliance and Food Safety (if applicable) policies
• Perform any other duties as requested by the Operation Manager or General Manager

Job Requirements:

• At least 2 years of working experience in logistics and transportation with a sound knowledge of local ports and terminals is required for this position
• A team player with and ability to work in a fast-paced logistics environment and adapt to changing circumstances
• A positive attitude, willingness to learn, possess a solid problem-solving skills
• Practical communication skills - verbal and written.
• Good interpersonal skills to relate cordially with different classes of people
• Experienced in Microsoft Office Suite

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Monday to Friday, 8:30am to 5:30pm

Redhill

$2800-$3500

Job Description

• Assist in coordinating daily operations
• Assist to prepare and submit operational reports and statistics in a timely manner to track performance
• Assist to provide and maintain a good level of staff motivation and discipline
• Manage social media platforms (eg. Homepage banners, social media posts etc.)
• Conduct regular store visits to review marketing strategies, design visually appealing signage, displays and promotional materials
• Responsively address customer's inquiries

Requirements

• Minimum of 2 years relevant working experience
• Proficiency in basic design software (eg. Adobe Photoshop)

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Responsibilities:

• Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
• Diagnose and resolve technical issues on-site visits.
• Collaborate with cross-functional teams to identify and implement solutions to customer problems.
• Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
• Create and maintain documentation, including troubleshooting guides and technical manuals.
• Participate in product testing and evaluation to provide feedback for product improvement.
• Assist in the development and implementation of new products and features.
• Ensure customer satisfaction and provide excellent customer service.

Requirements:

• Bachelor's degree in Mechanical Engineering or related field.
• Prior experience in technical support or field service role within the refrigeration industry.
• Strong knowledge of refrigeration systems and equipment.
• Excellent communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Willingness to travel as required.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Summary:

Salary package: $3000 - $3300 + AWS + VB
Working hours: Monday - Friday 8am – 5.15pm/8.30am – 5.45pm/9am – 6.15pm
Working location : Tai Seng

Job Responsibilities:

· Attend to sales enquiries from customers regionally and work closely with the operational team to coordinate on delivering of orders

· Ensure the availability of stock for sales and demonstrations

· Negotiate/close deals and handle complaints or objections

· Manage assigned customer accounts locally and in the region

· Process customers’ orders i.e. price quotation, checking of stock (current stock, incoming and outgoing shipment to customers) to ensure sales attainment, communication of Proforma invoices and confirmation of shipment schedules

· Be the point of contact to provide customers information on product pricing and stock availability

· Work closely with Logistics and Accounting departments to ensure smooth shipments of orders to customers Prepare documents such as Purchase Orders, Pick List for packing, Invoices, inventory checklist and other related documents

· Preparation of daily, weekly and monthly reports on sales

· Keep track on product information updates, product pricing, and dissemination of sales materials to distributors

Requirements:

· Minimum Diploma in business administration with at least 2-3 years’ experience in sales coordination/customer service in the FMCG sector preferred.

· Good in excel and able to do Pivot/ Vlookup.

· Able to multi-task, prioritize and good time management.

· Good shipping acknowledge will be advantageous Good administrative, organizational, and problem-solving skills. Excellent communication, sales, and customer service skills.

· The ability to multitask, work in a fast-paced environment, and meet deadlines.

· Current knowledge of industry trends and regulations.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

To support our growth plans, we seek to recruit a collaborative, dynamic and results-driven individual to join us as an IT Executive

Responsibilities:

• Provide level 1 technical support and helpdesk service to staff/end users on PC’s hardware, software and application and other IT related requests
• Responsible for the development, maintenance and enhancement of functional areas in system
• Design and plan for system process flow and database structure
• Create, update and maintain IT documentations as and when required
• Work with external vendors (including but not limited to consultants, equipment suppliers, and service providers) to deliver services and projects
• Collaborate with internal user to identify user requirements, assess available technologies and recommend solution
• Research and identify appropriate tools, resources and interventions to support process changes
• Responsible for any other IT duties that may be assigned

Requirements :

• Minimum a Diploma in Information Systems, Computer Science or equivalent.
• 1 years of relevant experience
• Good analytical and problem-solving skills
• Good team player with excellent communication and interpersonal skills
• Able to prioritize and manage tasks with minimal supervision
• Knowledge and hands on experience in the following will be required:
• Microsoft SQL Server
• SQL and/or RDBMS Scripting
• HTML/PHP/Laravel
• Knowledge or basic understanding in the following will be an advantage:
• Power BI and/or Reporting Services
• CRM
• SAP
• PDPA
• Linux
• Able to prioritize and manage tasks with minimal supervision
• Candidates without relevant experience but willing to learn are encouraged to apply.

Interested candidates may write-in with detailed resume stating qualifications, working experiences, last drawn salary, expected salary and availability.

Operation Executive

Our client is a service provider for healthcare sectors. They are currently seeking for Operation Executive to provide technical guidance to production operations.

The role of the Operation Executive includes:

Implement materials management procedures

• Provide technical advice on the optimal materials management Standard Operating Procedures (SOPs) to maximise efficiency and reduce loss
• Advise on industry best practices and environmental standards in disposal of degraded and contaminated materials

Clean equipment and facilities

• Approve lines for production after intra-product line clearance and cleaning
• Manages investigations with the Quality department if line clearance and cleaning are showing abnormal results

Produce pharmaceutical and nutritional products

• Manages development of SOPs for the calibration and set-up of manufacturing equipment in collaboration with the Quality and Validation department
• Identify technical adjustments that can be made to manufacturing equipment to improve operational efficiency
• Manages troubleshooting of major defects, faults and breakdowns in equipment and system parts
• Approve equipment parameters applied and batch and log sheets

Improve production operations

• Review production workflows to streamline processes
• Devise technical solutions to address bottlenecks, inefficiencies or deviations in production processes
• Assess the technical feasibility of improving production workflows, equipment and systems
• Verify new and improved manufacturing equipment and systems are installed and programmed correctly

Job Requirement:

• Degree / Diploma in Pharmaceutical Sciences or equivalent certifications
• Working knowledge of GMP or GDP in the healthcare industry
• Experience in GDP and GMP environment
• Proficient in use of MS Office Applications / Microsoft Power Platform Applications
• Excellent Communication and interpersonal skills

Interested candidates, please send your detailed resume stating Past Employments, including Reasons of Leaving, Last Drawn Salary for the most recent 2 positions (breakdown of basic salary, allowance, bonuses etc), Expected Basic Salary and availability.

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Win Hui
EA Personnel Reg No.: R23115634

Kindly send in your latest job resume without your NRIC numbers and other ID numbers.

For job resume(s) that contain NRIC numbers and/ or ID details, it may not be processed and your job application may be rejected due to improper submission of job application details. Please refer to the advisory guidelines on the PDPA for NRIC numbers and other ID numbers.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

• Location: Redhill
• Working days & hours: Monday – Friday, 10am – 7pm
• Salary: $2500 - $3000

Interested applicants can send your resume to 8739 9469 Janie and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements

• Minimum Diploma in Accountancy or equivalent professional qualification
• Minimum 2 years of experienced in handling full set account

Job duties:

• Handles Accounts Receivable
• Handles Accounts Payable
• Handles General Ledger
• Handles GST filling
• Assists in the preparation of monthly financial statements for reporting
• Perform monthly CPF, quarterly GST, monthly payrolls & yearly IR8A, IR21 and ECI
• Prepare required schedules/report for yearly audit and tax purpose
• Liaising with auditors and responding to any queries
• Ensure compliance with financial policies and procedures
• Responsible for company’s insurance matters.
• Handle HR matters including payroll processing, managing employee leaves, medical and claim matters and work pass applications.
• Performs other Accounts ad-hoc assignments as assigned by your superior

Fun Jia Jia (Janie) | Reg No: R22107945

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Over View

Advance Venture Solution Pte Ltd is established on 2016 and specializes in products packaging design and printing. Armed with several years of experience and state-of-the-art technology, Advance Venture Solution Pte Ltd is able to customize and tailor make packaging from scratch to provide our customers with what they require, within the stipulated time frame.

Our in-house creative team is capable of producing outstanding and fresh ideas, which lend a touch of originality to our clients’ product line. From design conceptualization to the printing and manufacturing of product packaging, we will guide and help you through the entire process.

Advance Venture Solution Pte Ltd offers the best and unbeatable combination of convenience, exquisite designs and high quality standards at reasonable prices, making us the ideal choice.

Why Join Us

• At Advance Venture Solution, we value the same viewing people who make up our

organization.

• We provide opportunities for career advancement with the company.

Now we are hiring:-

Sales & Markerting Executive

Requirement

- Attractive Package Depends on Experience

- Experience in Printing & Packaging Industry

- Possess a Class 3 Driving License & Own Transport (Is not a must)

- Strong in Price Negotiation & Sales Knowledge advantage.

Responsibilities

- Generate new business by introducing and presenting the company’s products to clients.

- Pro actively identify new opportunities to further expand the company’s reach and network,

be it clientele or partnership

- Ensure timely responses to client’s request for proposals, quotation with good follow up.

- Achieve monthly KPI or sales target.

Please Email Resume to:

[email protected]

About ACP

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Are you passionate about leveraging technology to enhance education and empower students? An exciting opportunity awaits as we seek an experienced and dynamic ICT executive to join our team on secondment to Ministry of Education (MOE) schools. In this role, you will play a pivotal role in integrating cutting-edge educational technologies into the learning environment, fostering innovation, and ensuring that both educators and students are well-equipped to thrive in the digital age.

(Please note that we are only hiring Singaporeans and PRs because our ICT Executive will be deployed into MOE School environments.)

When you come on board, you will be expected to perform:

Managing ICT Systems

• Personalised Digital Learning Programme (PDLP) Device Management Application (DMA) Portal
• Assets and Inventory Management System
• eAnnouncement Broadcasting System

Performing Daily Checks and Implementation

• Provide technical support to staff and students for iPad personal learning device (PLD)
• Liaise with iPad PLD vendor for repair or replacement of students’ iPad
• Liaise with DMA vendor for any technical support for students’ DMA
• Monthly or Ad-Hoc Wall-to-wall inventory checks
• Assist HOD ICT in MOE-initiated rollouts and projects
• Ensure classroom AV and IT equipment are in working order for daily teaching and learning
• Assist Desktop Engineers (DE) in handling Schools SOE troubleshooting issues
• Assist HOD ICT in procurement of ICT Equipment and Services
• Gather information and feedback from staff on ICT needs and requirements.
• Propose solutions to the need to replace or upgrade ICT Equipment
• Propose specifications for invitation to quote on Gebiz (with the help of the administrative manager (AM) and HOD / ICT in accordance with School Procurement Guidelines)
• Meeting up with vendors for clarification
• Maintain proper documentation of the various ICT purchases and loans to staff and students

Maintenance of ICT Facilities and Equipment

• Work with DEs on all issues related to ICT facilities, such as Computer Laboratories and IT Rooms
• Work with DEs on preparation of ICT facilities and equipment for Laboratories, IT Rooms, PCs, teachers’ notebooks, visualizers, projectors, etc
• Work with DEs on all issues related to ICT equipment in the school
• Regular checks on the log-in-out Files in Open Access Computer Labs, Monitoring the Usage of ICT facilities and equipment
• Liaise with external contractors to maintain AV/IT equipment

Administrative Matters

• To advise teachers and students on the use of ICT for projects and presentations.
• To coordinate and assist teachers in the conduct of the AV activities (providing AV support).
• To assist in maintaining and updating the school website, PDLP microsite and FHBL Dashboard
• To advise teachers on software solutions which will solve their problems
• To be involved in the integration of ICT into curriculum, instruction and assessment.
• Deploy booked iOS devices to classrooms.
• Maintain the booking of resources on an online portal.
• Design of PDLP posters and newsletters.

Miscellaneous

• To provide additional support to school for important events such as video recording, photography, and AV support
• To provide support for school’s presentation during major events
• To assist in distribution and setting up of ICT equipment
• To provide services for school functions on computer-related matter

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood the ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said notice as well.

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Job Responsibilities

• Responsible for the overall project management, planning, design and execution.
• Experience to co-ordinate and support in handling the progress carpentry project works
• Work closely and manage own workers, subcontractors and external stakeholders ensure workmanship are met in accordance to statutory and client requirements
• Monitor and inspect the progress of the project-on-site to ensure that the works are implemented based on good quality, finishes and standards, and that project is on schedule, and within budget.
• Organize, manage and maintain proper documentations

Job Requirements

• Good communication and interpersonal skills and able to communicate effectively with all level of people.
• Able to read ID drawings, furniture detailing
• PC literate – proficient in MS office and AutoCAD
• BCSS cert and other construction safety cert required
• Required language(s): Mandarin, English - in order to liaise with Chinese specking associates.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Executive - Talent Acquisition & Management who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 1 year of relevant experience
• Experience in Staffing/ Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]