Candidate needs to have SQL and prefer candidates with consumer banking product knowledge.

This role offers a challenging and rewarding opportunity to make a significant contribution to the bank's risk management function.

If you are a highly motivated individual with a strong analytical skillets and a passion for data, we encourage you to apply.

Job Description

Risk Data Business Analyst

We are seeking a skilled and experienced Risk Data Business Analyst to join our team.

This crucial role will support the enhancement, implementation, and ongoing support of risk data-related projects.

You will be responsible for bridging the gap between business needs and technology solutions, ensuring the effective delivery of high-quality risk data.

Responsibilities:

• Translate complex risk data requirements into detailed specifications for our technology teams.

• Design and execute User Acceptance Testing (UAT), including test strategy developmentand scenario creation. Independently resolve UAT issues and provide support to end-users.

• Investigate and resolve production-related queries and issues.

• Manage project timelines effectively, ensuring adherence to deadlines.

• Collaborate with cross-functional teams across the bank, including technology, upstream and downstream system teams, and project stakeholders.

Qualifications:

• Minimum 3 years' experience in a similar role, preferably within the banking and financial services industry.

• Proven experience in large-volume data testing and a strong understanding of data marts/data warehouses.

• Proficiency in SQL is mandatory. Experience with Python and Big Data systems is a significant advantage.

• Familiarity with Agile product development methodologies.

• Experience with Consumer Credit Risk and banking products is highly desirable.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Due to nature of client demographics (branch located within heartland areas)

we require Chinese speaking candidates.

JOB DESCRIPTION

• Attend to walk-in customers

• Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)

• Assist in customers' enquiries and ensure Bank’s service delivery standards are met in achieving total customer satisfaction

• Prospect and introduce customers to the Bank's products and services

• Educate and migrate customers towards our digital platform

• Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback /escalation/complaint

- Ability to understand issues and appropriately escalate to Management in a timely fashion

- Ensure compliance with all regulatory requirements

- Contributes to self and team effort by accomplishing related results

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces.

SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications.

SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

1st Headcount: Cards Tech System Analyst

The main scope of Cards Tech System analyst for credit card business launch/migration project are as follow:

• Should have experience in the Fraud application (e.g. Falcon, SAS etc) implementation for a card platform.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)
• Analyze business requirements and provide functional solution to business requirements
• Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions
• guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)
• guide testers/users in the end-to-end reconciliation process
• prepare functional solution document
• support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions
• post-implementation support
• identify and raise/escalate risks to the project/processes

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.

Experience:

• Practical Experience in Fraud system
• Should have experience in the Fraud application (e.g. Falcon, SAS etc) implementation for a card platform.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)

Key Domain/ Technical Skills:

• Mainframe – online and batch processing
• Credit Card domain knowledge

=======================================================================

2nd Headcount

Job Requisition: Cards System Analyst

Job Description

System Analyst (SA) - Cards Issuing SA is responsible for the requirement analysis, effort estimation, application solution design for Cards Core Issuing application processes and related online and batch interfaces.

SA documents requirements/solution traceability, functional design and works closely with functional BA, product/project managers, architects, application developers, and end-users in the development and enhancement of applications.

SA also reviews detailed technical design, codes and test strategies, test results and is also responsible for defect triaging.

The main scope of Cards Tech System analyst for credit card business launch/migration project are as follow:

• Should have experience in the Credit Card Core Applications Issuing Business and has solid experience on common credit card interfaces.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)
• Should have experience as Application development lead
• Analyze business requirements and provide functional solution to business requirements
• Work with business, fellow SAs, FBA, architect, project team, testers and operations users as well as application development team for functional design/solutions
• guide testers/users in cards parameter setup for the new business (new org, product, pricing, etc)
• guide testers/users in the end-to-end reconciliation process
• prepare functional solution document
• support system integration, user acceptance, regression/performance testing - work closely with TCOE and business users to ensure coverage of critical and important functions
• post-implementation support
• identify and raise/escalate risks to the project/processes

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.

Experience:

• Should have experience in the Credit Card Core Applications Issuing Business and has solid experience on common credit card interfaces.
• Should have hands on experience in Mainframe and Cards processing platform (Cardlink, VisionPlus etc)
• Should have experience as Cards Issuing Application development lead

Key Domain/ Technical Skills:

(Indicate up to 3 areas)

• Mainframe – online and batch processing
• Credit Card domain knowledge

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

The Cards and Bank Payment App Usage & Partnerships associate will be responsible for bringing onboard and managing partners for key merchant categories to create positive customer journeys to drive customer usage and engagement.

· He/she is also expected to work closely with internal and external stakeholders to deliver on the proposition to make Bank’s Cards and Bank Payment App the

preferred payment methods and to deliver superior value to our customers.

· Manage both existing partners and develop new business opportunities in key merchant categories, projects & initiatives.

· Support team lead in the assessment, development of proposals/presentations and negotiations for existing and new partners to create and nurture business opportunities and partnerships.

· Proven ability to build strong relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organization

· Track performance, report metrics and leverage data and learnings for decision-making and identify opportunities to drive incremental growth

· An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen

· Work with Line Manager to develop long-term strategic initiatives

Requirements

· Degree Holder

· Minimum of 3 years of experience

· Product and Usage Management in payments or mobile payments preferred

· Experience in payments with both consumer and merchant preferred

· Strong communication and presentation skills with ability to manage and influence internal stakeholders and external partners

· Customer centric, able to understand and anticipate what customers need

· Team player with good interpersonal skills to work effectively and collaborate widely with cross-functional teams

Role: System Analyst

Job Level:

☒ L3 – 6 to 9 years

Responsibilities:

• Support pre ITC activities
• Analyse, develop, enhance, debug, support, maintain, test applications
• The primary work comprises of requirement analysis, mapping design, technical specification, programming, code review, job scheduling, perform unit test and SIT, support UAT, deploy to production, post implementation support, and technical documentation.

Requirements:

Education:

• Bachelors’ Degree in Computer Science or related field.
• At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

• Commitment.
• Minimum 6 years of working experience in application testing, development and delivery.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.
• Delivery experience on medium to large scale projects.
• Ability to understand and articulate process flows and functions.
• Strong communication and coordination skills across internal and external stakeholders and vendors.

Key Domain/ Technical Skills:

• SQL
• Red Hat Linux, Shell Script, Java
• Nice to have previous working experience with AML/Actimize

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

1. Collaborate with stakeholders to gather and analyze business and system requirements. Translate these into detailed test plans, ensuring all functionality aligns with business needs and project goals.

2. Test case development and execution: Develop and document clear and well-targeted test cases to be used by yourself, other QA testers based on Business Requirements, current System functionality and Functional Specification/ Narratives.

3. Defines complete level of test scenarios and variations in data to adequately perform end to end testing.

4. Process Improvement – Analyze business processes and workflows to identify areas for improvement. Continuously refine QA processes, incorporating best practices for efficiency and effectiveness.

5. Thoroughly test multiple functionalities and document the results by capturing end to end testing steps during execution.

6. Submits defects and issues to development for correction, and retests once errors have been corrected following established procedures.

7. Tracks defects and causal analysis to closure.

8. Ensures that testing is completed on schedule.

9. Closely collaborate with development team and business users throughout the entire project.

10. Use analytical and problem-solving skills to recognize and reduce redundancies in testing efforts, minimize complexity, and create efficiency without compromising effectiveness.

11. Effectiveness to work both independently and within a team environment. with tight deadlines and changing priorities

12. UAT support and coordination: Support user acceptance testing by coordinating with end users, gathering feedback.

13. Working with vendors and product owners and End Users within organization.

14. Support Test Manager to oversee respective testing activities

Preferred Qualifications:

1. Candidate should possess at least a Diploma or Bachelor's Degree or equivalent.

2. At least 2-3 years of experience in the field of software Quality Assurance, preferably in Banking domain.

3. 1- years of experience in Business Analyst role or demonstrated capability to performance BA functions.

4. Experience working in Agile/Scrum environment.

5. Certification in Quality Assurance (ISTQB, CSTE) or Business Analysis (CBAP, CCBA) are a plus.

6. Proficient with Microsoft Office applications, especially MS Excel.

7. Experience in using JIRA tool, SQL, API,

8. Pro-active, independent, resourceful and able to work in a team

9. Advanced knowledge of test methodologies and approaches

Support $SGD/FCY Fixed Deposit:

1. Job scope:

1.1 Customer: Treasury & Market/Wealth/Treasures/Mass Market/IBG on the Foreign Currency/S$Fixed Deposit/SRS FD (for both SGD & FCY),

1.2 Others: Archival of documents as part of the BAU activities.

2. Duties:

2.1 Processing of related transaction to ensure correctness and completeness in their bookings in Maker function.

3. Key Accountability

3.1 Good working attitudes (Accuracy, Efficiency and Effectiveness)

3.2 A good team player

3.3 Customer oriented – Able to communicate/handle internal customers on the day-to-day BAU process

4. Required experience:

4.1 Working experience in a banking environment (preferred but not a must)

4.2 Basic knowledge of excel, word document

4.3 Able to work in a fast pace environment, multi-tasking and able to take stress

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Key Accountabilities

1. Provide end-to-end (holding the trade from inception to expiry) processing support to Global Financial Markets on Structured Derivative products across Singapore, Australia, China, Korea, Indonesia, Vietnam, Taiwan and Hong Kong

2. Ensure accurate validation and timely settlement is being performed on all relevant trades

3. Participate in critical initiatives, process improvements and projects to enhance processes and productivity, and take accountability to ensure successful implementation thereafter

4. Perform data analysis and problem solving at SME level

5. Proactively seek for opportunities to data discovery and insight

Job Duties, among others are:

1. Perform validation of all Structured Derivative products against source documents in Murex or Front Arena systems

2. Authorise payments and receipts for above mentioned GFM products

3. Perform Fixing procedures in Murex and Front Arena systems

4. Liaising of settlement or fixing with respective counterparties and local GFM Ops

5. Ensures all reconciliation breaks or exceptions are investigated and resolved within stipulated turnaround time

6. Ensure all inquiries (email or SWIFT) related to pre and post-trade are effectively managed

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

- Assist Front Office with doing a 1st level check on KYC profiles to ensure completeness and accuracy before approval

- Perform name screening to check clients for adverse news

- Sourcing relevant documentation, news articles, and internet searches to corroborate the clients' declarations

- Supporting the team in expediting Review and Onboarding by neatly follow up with RM/ product teams and Clients

- Support in data and reporting

Key Responsibilities:

· To support the team in conducting CDD for New-to-Bank prospect onboarding and existing customers reviews

· To perform KYC Screening, review past transactions, conduct enhanced due diligence and assess the AML/CFT/sanctions risk of prospects and existing customers

· Provide advisory support to the Business Units with regard to CDD documentation issues and requirements

· To be proactive in identifying opportunities for operational efficiency and AML effectiveness

· Participate and contribute in process improvements to drive greater efficiencies

· Support team lead in tracking outstanding cases and ensuring timely and appropriate follow-up action

Requirements

· Bachelor's degree with at least a few years of relevant working experience, preferably with experience in both onboarding and review of corporate / financial institution customers in the banking industry.

· Good verbal and written communications skills.

· Open-minded and able to prioritize and multi-task in a dynamic environment

· Can-do attitude with strong customer/user-centric mindset

· Analytical and problem-solving skills

· Ability to work independently and as a team

· Strong interpersonal skills and proactively delivering solutions

· Strong attention to detail

· Strong knowledge of MAS 626 on CDD requirements

· Familiar with screening tools (e.g. Dow Jones Factiva, World Check)

· ICA or ACAMS professional certification is a plus

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role: PMO/Project Admin

Job Level:

☒ L2 – 3 to 5 years

Responsibilities:

• Manage end-to-end asset inventory from forecasting, procurement, allocation and reclamation.
• Responsible for continuous review and improvement of the on and off-boarding process for greater effectiveness and efficiency.
• Accountable and responsible for administrative tasks related to on-boarding and off-boarding such as,
• Joiner documentation and tracking of Asset allocation and tracking
• Leaver documentation and tracking
• Monitoring of issuance and revocation of access pass, laptops, LAN IDs and application access
• Generate periodic and ad-hoc reports related to the on and off-boarding process
• Liaise with hiring managers and other PMOs for logistics related the on and off-boarding process
• Responsible for fixed asset tracking tasks such as change in asset ownership, cost centre and fixed asset inventory stock take.
• Collaborate with the Strategic Sourcing and Procurement team to raise purchase requests for business cards, stationary, aircon and other property related issues.
• Manage and support floor logistics such as office equipment, stationary, documentation destruction, sorting of mail, courier services and approvals for division head.

Requirements:

Education:

• Bachelor’s degree in IT or related field
• At least 3 years’ relevant experience preferably in an IT industry or IT PMO role

Essential:

• Have knowledge and experience in IT department or Projects related roles to understand IT Projects process.
• Structured admin work tracking and management as resource will typically be assigned to work on specific projects and is expected to support the Application delivery documentations and department Procurement/ Contracts documents.
• You are expected to ensure your work are adequately documented and tracked.
• You will be expected to work with the departments heads and other teams to manage project management admin items within required for the IT Departments

Key Domain/ Technical Skills:

IT PMO or IT related experience

• Microsoft software knowledge – Excel, PowerPoint and Word
• Project management and Procurement process knowledge

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Responsibilities:

· Deliver a 1st class Production Support service to Bank’s Channel’s stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and

department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA

Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support.

· Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role: Developer

Job Level:

☒ L2 – 3 to 5 years

Responsibilities:

• Work in team of developers to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications
• Write program specifications and documentation / flowcharts
• Perform unit and system integration testing
• Support user acceptance testing
• Manage and work with Technical team to implement solution that meet Business Requirements and are in alignment with organization's business objectives.
• Troubleshoot, debug and provide production system support
• Coordinate with internal teams and vendors to resolve application and system issues
• Recommend and execute improvements
• Partner with users to understand Business needs by reviewing the Requirements specifications analyze impact to the application.
• Execute tasks related to project / change request / maintenance request.

Requirements:

Technical Skills & Experience

• Degree in Computer Science or equivalent
• 3 + years of mainframe development, specifically in the areas of banking systems and cards
• Technically competent in COBOL, CICS and EZT programming
• Good working experience with credit card system
• Experience on Cardlink system will be advantageous
• Good working knowledge skills with Microsoft Office Products and Microsoft Visio.
• Good understanding of the system development life cycle
• Ability to multi-task and perform well under pressure
• Excellent communication skills
• Resourcefulness and troubleshooting aptitude
• Attention to detail

Education

• Degree in Computer Science or related discipline

Key Domain/ Technical Skills:

· Mainframe

· COBOL

· CICS-COBOL

· Credit Card Knowledge preferably Cardlink

Responsibilities:

1. Assist Product Owner to lead the Agile team and deliver the product road map required to support the business growth.

2. Acquire in-depth understanding of business processes to articulate use-cases/user-stories for identified features/capabilities for the platforms

3. Work in agile framework and be accountable for delivery of product build road map by ensuring that platform road maps prioritized against business are published regularly

4. Engage key stakeholders periodically to refine business requirements and work towards maximising the product value based on the feedback

5. Collaborate with squad members to deliver wireframes, user journeys, and product backlog, and other artefacts as needed to support technical design and development

6. Be responsible for modification and enhancements of existing products to address emerging business/market, user or regulatory needs

7. Conduct market research on assigned industries/sectors and identifying key players in the sectors

8. Perform other project administrative tasks such as handling of presentation decks for senior management, assisting in organising inception workshops, regional stakeholder managements (PSC) etc

9. Coordinate with various key stakeholders to prepare UAT Test cases and review of test results based on targeted deliverables. Liaise with vendors or other departments to ensure testing is complete and results are documented and filed.

10. Develop test scenarios and perform system testing based on test plans.

11. UAT support and coordination: Support user acceptance testing by coordinating with end users, gathering feedback.

12. Reporting to Delivery Lead

Key requirements:

1. Candidate should possess at least bachelor’s degree in business management, IT, Science, Mathematics, Engineering or Digital Innovation.

2. At least 2-3 years of experiences, preferably in Banking domain.

3. Resourceful and possess strong analytical skills

4. Proficient with Microsoft Office applications

5. Experience in using JIRA and Confluence, SQL.

Familiarity with Agile project delivery methodologies will be considered favourably

6. Pro-active and independent with a team player mentality

7. Eager to take on challenges, driven and motivated to grow

8. Strong communication, negotiation and stakeholder management skills to ensure the product roadmap and features are well presented and buy-in obtained from stakeholders.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Role: Application/Tech Delivery Manager

Job Level: > 10 years of relevant experience (L4)

Job description

Responsibilities:

The Application Development Manager is responsible for leading a team of analyst and developers, managing the system development, implementation and support of Cards related applications on the mainframe platform with overall accountability.

· Responsible for end-to-end software development and support. This includes pre-project initiation, impact analysis, functional specifications to development, implementation, testing and support.

· Responsible for the understanding and contributing to the technical solution from design through to code level.

· Partner with business stakeholders to understand business requirements and provide consultation on solution and technology.

· Manage or lead a team of Analyst and developers to implement solution that meet business requirements and are in alignment with organization's business objectives.

· Manage the application setup and deployment components.

· Manage development issues and escalations.

· Work with vendor to ensure product deliveries are timely and good quality.

· Manage budget coming from different projects.

· Hands on manager to guide team on functional and technical issues. Have the capability to develop COBOL (or CICS-COBOL) programs according to functional & technical specifications.

· Write program specifications and documentation / flowcharts

· Perform unit and system integration testing

· Support user acceptance testing

· Ensure project documentation is done up in accordance to bank standards

· Upkeep of system to ensure compliant of payment associations’ mandates

Requirements:

Technical Skills & Experience

• At least 12 years of experience in application development and maintenance with full software development life cycle experience
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Strong delivery and project management experience in implementing large scale, highly available applications for the financial services/banking sector
• Good interpersonal and communication skills
• Proven results-oriented person with a focus on delivery
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Experience in leading Cards Compliance delivery

Competencies

• Fast Learner, enjoy analytical work with attention to details and proactive in providing solutions
• Works on short terms strategies, organizes and plans to achieve balanced outcomes through sound judgement and analysis of situations
• Focus on collective/ team work by utilizing diverse talents and personalities in a constructive manner
• Manages day to day risk and delivers quality work in an effective / optimal manner
• Able to identify the team and individual’s strengths and development areas and steer / enable their growth and development in the right direction

Education

• Degree in Computer Science or related discipline

Key Domain/ Technical Skills:

· Mainframe

· COBOL

· CICS-COBOL

· Credit Card Knowledge preferably Cardlink

· Managing Skills

There are 3 different headcounts. ($2800 - $3500)

1) Anti Scam Compliance Analyst

• Assist the Anti Scam Team in reviewing escalated scam cases and updating the necessary information into our fraud surveillance systems for reporting and analysis.

• Assist the Anti Scam Team in identifying hotspots and trends whilst maintaining the data.

• Supporting the main ops team in reviewing fraud alerts and engaging potential victims in view of preventing them from being scammed.

• Following up on reported/intercepted cases and liaising with LEA and other Banks on recoveries.

2) Anti - Scam Operations Officer (Shift work including weekends)

• Assist Anti-Scam Command Ops team to comply with Production Orders from the Singapore Police Force

• Documentation and registration of Production Orders onto internal bank system

• Support Anti-Scam Command Ops team in general and administrative workload

• Able to work shift hours and both weekends

3) PES (Pre-Employment Screening) Team Compliance Analyst

• Assist PES Team in processing the in-house Pre-employment screening system as well as managing Production Orders received from LEA including but not limited to coordination with stakeholders to obtain requested information

• Perform name screening to check candidates/vendors for adverse news

• Provide support for intelligence-related tasks, including Tagging negative status updates in FCIS and CMCP systems, Daily BAU tagging of suspicious transaction reports (STRs).

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Objective/s

To be able to develop and maintain engineering and production software platforms. Capable of using C#, MySQL, Google App Script, Javascript, Python languages for developments & modifications. Good understanding of the manufacturing workflow environment type of software requirements. Design and build structured database, Data Visualization, data warehouse, data pollings and AI algorithms fitting our use

Duties and Responsibilities

- Development, administration and maintenance of developed software applications such as DMES, G-suite based applications, and engineering tools like for yield analysis softwares and other softwares
- Develop customized solution of MES system for ATP production; extension of MES system from Fab.

- Analyse Data and create Data Visualization using TIBCO software or related software or dashboards
- Lead cross functional team meetings for software solutions and improvements.

- Develop and maintain software programs that improve efficiency and productivity.
- Write, review user requirements, documentation, test plans and deployment of developed software.
- Prepare User’s Manual and Troubleshooting guide
- Qualify User Acceptance Tests (UAT) of developed softwares and modification before to release

- To follow project management approach for software development & progression

- Capable to do systems integration software

Minimum Education

Bachelor’s Degree

Minimum Experience

Minimum 5 years’ working experience with software development.

Specific Knowledge / Skills

• Ability to develop engineering software using industry standard coding languages such as C#, Python, MySQL Query.
• Knowledge and experience on WPF, Google App Script, MongoDB and JavaScript will be added advantage.

Job Description & Requirements

Collaborate with the Program Manager, Project Managers, and Product Managers to coordinate and manage the S/4 Upgrade Program activities with a focus on optimizing program efficiency, supporting change initiatives, and ensuring robust program governance.

Responsibilities

- Stakeholder Coordination & Meeting Preparation: Prepare for and organize Stakeholder and Program Working Group meetings, ensuring alignment with program objectives and fostering productive collaboration.

- Program Issue & Risk Management: Lead the tracking of program issues, risks, and dependencies, including organizing workshops for risk identification and assessment. Maintain accurate RAID logs and support proactive issue resolution.

- Change Control & Documentation Management: Manage the change control process, including change impact assessments and maintaining comprehensive program documentation on SharePoint and other repositories.

- Program Tracking & Technical Reporting: Utilize MS Project Online, S-Curve, and Planview to update program timelines, track milestones, and provide weekly program progress reports. Prepare technical and financial summaries for monthly and quarterly reviews.

- Resource & Financial Management: Support onboarding and offboarding of resources, manage resource trackers, and align resource utilization with forecasts. Track program costs, forecast alignment, and handle purchase requisitions and order processing.

- Governance & Compliance Support: Facilitate project governance approvals, ensuring documentation accuracy and completeness. Support investment approvals and maintain detailed program records in accordance with governance standards.

Technology Proficiency:

Advanced skills in MS Project Online, SharePoint, Planview, Microsoft Office tools, JIRA, and Confluence. ITSM tools (e.g., BMC Remedy, ServiceNow) and ERP platforms, with a focus on supporting large-scale migrations and technical transformations

Certifications required:

Change management, Prosci

Project Management: PMP or Prince2

ITIL

Experience Requirements:

1. Program Coordination suppport & Stakeholder Engagement: 10+ years in project management, coordinating complex projects in multi-national environments. Skilled in setting up governance models, coordinating inputs from multiple stakeholders, and facilitating large-scale ERP deployments.

2. Risk & Issue Management: Demonstrated experience tracking program risks, issues, and dependencies, with strong skills in conducting risk assessment workshops and escalation management.

3. Change Management & Documentation: Expertise in managing change control processes, backed by Prosci® Change Management Certification, ensuring all program changes are tracked, assessed, and documented effectively.

4. Technical Program Tracking & Financial Oversight: Skilled in using project management tools to monitor program metrics, draft comprehensive status reports, and track financials in alignment with program budgets and forecasts.

5. Resource & Financial Administration: Proficient in tracking and managing program resources, costs, and forecasts. Experienced with vendor coordination, procurement processes, and maintaining accurate financial records.

Summary: As the first point of contact for users for any IT issues, the IT service desk has a big impact on customer experience and how businesses are viewed by customers. As a result, it’s important that their IT service desk is effective, efficient, and always improving. This position is a member of the IT service desk team providing 24x7x365 technical support to all our global offices and affiliates. This

position is based in Singapore.

Role and Responsibilities:

• Manage daily operations of the IT service desk, supervising the service desk team, representing the team to other stakeholders, and helping to ensure that the IT service desk is constantly developing and improving.
• Analyse performance of IT service desk activities and documented resolutions, identify problem areas, devise, and deliver solutions to enhance quality of service and to prevent future problems.
• Provide onsite or remote user support for laptops, corporate mobile phones, business applications, and other devices (e.g., multi-Function printer/copier) in the offices.
• Proactively monitor IT infrastructure performance and suggest improvement plan.
• Manage vendors and assist with IT procurement.
• Responsible for asset management and assist with accurate IT inventory tracking.
• Responsible for monitoring tickets in the IT Service Desk system and ensure compliance to SLA.
• Conduct ad-hoc training to end users and junior IT support engineers.
• Able to do 24x7 standby on rotation basis and provide after-business hours support for urgent escalation from Singapore or regional offices.

Requirements:

• Diploma or Bachelor in IT/Computing.
• Minimum 5 years’ experience in IT industry; proven work experience as a technical support engineer and demonstrated progressive experience in the supervision of an IT support team.
• Strong technical skills in Microsoft 365 suite of products, Microsoft Azure Cloud, Networking and Unified communications/collaboration.
• Familiar with IT service desk system such as FreshService, ServiceNOW.
• Microsoft 365 Administrator, MCSA/MCSE, CCNA, ITIL v4 Foundation certification will have an added advantage.
• Hands-on and strong desktop troubleshooting skills with some level of knowledge on supporting server, cloud, SaaS, network, and security devices.
• Proven track record of developing and providing Service Level Agreements and IT service desk deliverables.

Personal characteristics:

• Helpful, team player, result oriented with pleasant deposition.
• Strong communication skills, including the ability to be influential and persuasive with stakeholders and c-suites.
• Able to multi-task, work under pressure with can-do attitude.
• Solid relationship management and performance management skills.

Primary Responsibilities:

Provide remote and on-site End-user IT Support, weekly preventive maintenance and detective measures to monitor the health of the critical systems.

Diagnose and resolve server, network, hardware and software issues escalated by users.

Ad-hoc IT works. Job Requirements:

At least 2 years of relevant working experience on IT infrastructure technical support, experience in networking( router and switches), Firewall, Windows Servers, MS Office 365, Anti-Virus Software and/or Backup/Recovery systems.

Self-independent, reliable, analytical and possess good troubleshooting skills.

Available on ad-hoc basis for End-user

Customer oriented.

Location: Ang Mo Kio

Job Description:

• Provide on-site Integrated Systems Management Service support
• Manage stakeholders in meetings
• Manage and ensure that the system(s) meet KPI or SLA
• Ensure adequate governance are in place to maintain compliance status and ensure the Systems adhere to applicable standards, policies and guidelines
• Prepare and support audit exercise
• Work with Authority to review policy change
• Prepare and maintain Project Security Management Plan. Conduct security review, constantly track, mitigate and patch security vulnerabilities to eliminate or minimise risk exposure and improve the cyber resiliency of the Systems
• Ensure asset inventory (comprising hardware, software, network equipment, etc.) are maintained and updated regularly
• Investigate and resolve issues pertaining to Systems or infrastructure
• Support the Integrated Logistics Support such as publication management, spare review management and competency management
• Maintain oversight and review the Obsolescence Management plan for all Systems
• Drive digital transformation in areas of Operational efficiency, Governance & Compliance and Cyber Security
• Manage Tech Refresh for Systems

Requirements:

• Degree in IT or a related subject with at least 5 years of working experience in managing IT infrastructure projects
• Experience in customer facing role / Vendor management role
• Experience in the following:

1. Windows Server OS, Linux OS in a virtual environment
2. Virtualisation and Hypervisors including Nutanix VPN, firewall appliance
3. Load balancers, network switches/routers
4. Network Monitoring (e.g. Solarwinds products)
5. Data Protection (e.g. Veritas)
6. Vulnerability Assessment (e.g. Nessus)
7. Identify and Access Management (e.g. CyberArk)

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job Summary:

The IT Project Coordinator is responsible for supporting the planning, execution, and delivery of technology projects. This role involves working closely with stakeholders to understand their requirements, communicating these to the development team, and ensuring projects are completed on time and within scope.

Job description:

· Stakeholder Management: Understand and gather project requirements from stakeholders. Act as the primary liaison between technical teams and non-technical stakeholders.

· Communication: Clearly and promptly communicate project expectations, milestones, and progress to team members and stakeholders.

· Project Tracking: Oversee and monitor the progress of projects using project management tools to ensure timely delivery. Maintain detailed project documentation, including logs for all project tasks.

· Priority Management: Assess project priorities and constraints to allocate resources and timelines effectively.

· Task Delegation: Delegate tasks and responsibilities to appropriate developers based on their skills and project needs.

· Testing and Deployment: Coordinate with QA teams to ensure projects meet the required standards before deployment. Oversee the testing phases of the project lifecycle.

· Documentation: Keep comprehensive project documentation including stakeholder requirements, project progress reports, and final deployment deliverables.

· Design Tools Familiarity: Utilize flowchart diagrams and wireframes to plan and present project specifications clearly.

Working schedule & Salary package

• 5 days working per week Monday – Friday (9.00am – 6.30pm), 2 day off.
• $2,800 - $3,800 SGD (Depends on experiences)

What we offer

• Annual salary increment & Bonuses!
• Medical / TCM / Optical / Dental claims!
• Career progression

Requirements:

· Educational Background: Bachelor’s degree in Computer Science, Information Technology, Project Management, or a related field.

· Experience: 2+ years of experience in project coordination or management within an IT environment.

· Technical Skills: Proficiency with project management software (e.g. JIRA, GitHub). Understanding of software development and web technologies. Skilled in using tools for creating flowcharts and wireframes.

· Soft Skills: Excellent communication and interpersonal skills, strong analytical and problem-solving abilities, and a proactive approach to resolving issues and risks.

· Certifications: Certification in Project Management is preferred.

Additional Skills:

· Ability to work in a fast-paced, deadline-driven environment.

· Strong organizational skills with the ability to manage multiple priorities simultaneously.

· Keen attention to detail and commitment to excellence.

Job Summary

The IT Software Specialist will be assisting IT Manager on set up, configure, and maintain our Digital System(s) for business operations across the company. The ideal candidate will also be responsible for training new personnel on the system and ensuring its effective use across the organization. This role is critical in optimizing business operations and enhancing productivity.

Job Responsibilities

• Setup business software according to organizational and site requirements.
• Configure the system to meet specific needs, including various business processes on asset tracking, work order management, and preventive maintenance scheduling, material requisition, purchase, etc.
• Assist on driving digitalization awareness and leading to adoption of progressive improvement.
• Develop and deliver training, workshop & guidance programs for users on a regular basis.
• Provide ongoing support and guidance to users, addressing questions and issues as they arise.
• Create and maintain training materials, manuals, and documentation online.
• Monitor system usage and performance metrics to identify areas for improvement.
• Accomplishes information systems and organization mission by completing related results as needed.
• Any other duties as assigned by supervisor.

Requirements

• Candidate must possess at least a Diploma, Engineering, Information Technology, Business Administration, or a related equivalent.
• At least 3-5 year of working experience in the related field is required for this position.
• Proficient in MS Office (Words, Excel, Power Point).
• Basic experience in drafting Flowchart.
• Good written and communication skills.
• Experience in business operations for Facilities.

Desirable

• Willing to learn and adapt to new technologies.
• Experience with cloud business operation platforms, mobile application.
• Knowledge on Computerized Maintenance Management System (CMMS) workflow will be advantageous.
• Knowledge on Procurement workflow will be advantageous.

Responsibilities

• Plan, execute, monitor and control the various technical aspect of the project.
• Manage or participate in new setup or upgrade of system/network infrastructure projects.
• Responsible for supporting operational systems satisfying contractual Service Level Agreement
• Perform and manage routine preventive maintenance and operational activities
• Provide project documentation and reports
• Diagnose and rectify technical issue

Requirements

• Experience in Windows server OS, Unix/Linux OS & VM environment
• Good knowledge and hands-on experience with Microsoft SQL Server would be an advantage
• Good Working knowledge with VPN, firewall appliances and Cisco routers/switches
• Excellent written and verbal communication to convey technical ideas to both technical and non-technical audiences and contribute within a team environment
• Pro-active, dynamic and with good analytical/conceptual thinking
• Fresh graduates are welcome to apply

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

(EA Reg No: 20C0312)

An IT Project Manager, or IT Project Leader, is a professional who oversees the implementation of IT infrastructure and software within the organisation. Their main duties include project planning, resource allocation and project implementation that is in line with the organisation’s standards and policies.

• Ensuring that all projects are delivered on-time, within scope and within budget.
• Developing a detailed project plan to monitor and track progress
• Establish and maintain relationships with internal/external stakeholders and third parties/vendors.
• Define resource allocation, work scope and responsibilities of assignee, project phases/timeline
• Drive all project personnels to work on project based on planning, ensure project direction with solid progress and accomplish in targeted requirements
• Collect statuses from project personnels, regularly summarise the updates on project statuses and to-do actions to all stakeholders.
• Define problems encountered if any and decide the alternatives/work-around time to ensure the project is delivered on time and with quality. Report and escalate to management as needed.
• Assist in organizing, attending and minute-taking of project meetings
• Maintain code integrity and organization.
• Create and maintain comprehensive records of project documentations for future use.

*

Requirements

• Possess at least a Diploma/ Degree in IT or related field of study.
• Minimum 1 or more years of proven working experiences in the relevant field, delivering IT solutions, managing and executing of IT projects.
• Fluency in English (both written and spoken) is a must.
• Strong coordination and communication skills to manage project team activities with high-quality successful project delivery experiences
• Familiar with IT Project methodologies, tools and phases of project lifecycle
• Understanding and implementation of Security and Data Protection
• Proficiency in Microsoft applications, including Word, Excel, Powerpoint
• Knowledge and experience in the project of architecting /infrastructure on a public cloud platform is a plus.
• Detail-oriented and problem-solving aptitude.
• Ability to work under pressure and meet deadlines
• A team player who is independent, patient and adaptable.