Job Description:

• Counter services and customer service duties
• Assist in various events (operations)
• Administrative work
• Assisting in residents' enquiries and booking of facilities (if needed)

Work Schedule:

Location: Potong Pasir

Salary: Hourly Rated

Duration: 16 Feb 2024 to 6 June 2024

• 4 Weekday and 1 Weekend , required to do minimal 2 – 3 afternoon shift per week.
• Morning Shift 9am to 6pm (1hr Lunch Break)
• Afternoon Shift 1pm to 10pm (1hr Lunch Break)

Job Requirement:

1. Good relationship management/interpersonal communication skills.

2. Basic Microsoft Application skills

Description

• Follow up with customers for outstanding payments and resolve payment disputes
• Issue reminder letters to delinquent accounts- Recommend appropriate actions for delinquent accounts
• Attend to customers’ enquiries pertaining to billing and collection
• Work closely with other departments to resolve customers’ complaints in billing discrepancy
• Prepare credit note and debit note
• Achieve the target set by the Management
• Assist the Head of Department in statistical reports

Requirements

• Diploma or above in accounting profession
• Relevant experience in Credit Control are preferred
• Proficient in MS Office, in particularly MS Excel
• Good interpersonal and communication skills
• Team player and also able to work independently
• Must be meticulous and possess sense of urgency
• Must be able to work under pressure

Benefits

• Training provided
• We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees

Job Title

BUILDING DRAUGHTSMAN

Occupation

BUILDING DRAUGHTSMAN

Job Description & Requirements

Job Description & Requirements

The Draftsperson is responsible for the preparation of architectural designs and drawings using AutoCAD and REVIT, and ensuring that design drawings conform to specifications provided. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;

Responsibilities:

l Responsible for food preparation and cooking to standard operating procedures;

l Ensure smooth operations and allocation of duties within the kitchen;

l Ensure that all orders are fulfilled in a timely manner and to expected standards;

l Attend to kitchen-related duties stock- checking and inventory and ordering;

l Practice and ensure good hygiene and housekeeping standards within the kitchen;

l Ensure food is stored, prepare and presented in a safe and hygiene manner;

l Uphold high standards of food quality to ensure customer satisfaction.

Requirements

l Strong experience in Chinese cuisine including all varieties of noodles and rice

l Profound knowledge of different kinds of beverages

l Deep knowledge of every aspect of Chinese dishes

l Proficient with Chinese specialty equipment

l Ability to manage numerous tasks, assign responsibilities and display high patience

l Able to work night shift and split shift

l Able to work ot on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Title

PURCHASING MANAGER

Occupation

PURCHASING MANAGER

Job Description & Requirements

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• Extensive experience in business development, particularly within the Singaporean market.
• Energetic professional capable of spearheading business expansion and cultivating robust connections with key stakeholders.
• Engage with potential clients in Singapore, covering agency and broking services.
• Manage hospitality arrangements for clients visiting Singapore.
• Proactively seek customer feedback to enhance the quality of our services.

Requirements:

• Diploma or higher education with 2–5 years of experience in commercial shipping.
• Demonstrated ability to contribute effectively as a team player and work autonomously.
• Personal attributes include a keen business acumen, high energy, a proactive attitude, and a results-oriented mindset.

Responsibilities:

• Handle customers' enquiries / feedback and provide information.
• To upkeep filing and maintenance of records to facilitate references/ traceability.
• Coordinate with internal teams such as operations, finance, and customer service to ensure smooth service delivery.
• Provide administrative support to the sales team, such as scheduling appointments, maintaining sales databases, and preparing reports.
• Assist with ad-hoc administrative duties.

Requirements:

• Min 'O' level is required
• Posses organising ability, meticulous and results-oriented with minimum supervision required.
• Entry level and fresh graduates are welcomed
• Independent and able to work effectively in a diverse environment
• Mature personality and able to work in result oriented and collaborative environment
• Must be computer literate with working knowledge of WPS Office application/Microsoft Office application (Excel, Word etc)
• Fluent in written and spoken English

Job Title

SUPERVISOR

Occupation

SUPERVISOR

Job Description & Requirements

• ssistant the Project Manager in overseeing the project, planning and ensure work is carry out according to master program
• Liaise with the consultant on technical issue and doing coordination on site issues with sub con
• Work with project team and ability to resolve technical issues
• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Civil) or equivalent.
• At least 2 year(s) of working experience in the related field is required for this position.
• Experience in building project

Position Objective

• To provide medical support for all activities conducted by the School.
• To ensure a safe and healthy environment for all students, teachers, staff and visitors to the premises through attendance to school safety concerns, allergy and disease control, medical records and maintenance, first aid and emergency procedures

The job holder’s responsibility for promoting and safeguarding the welfare of children and young person’s for whom they are responsible, or with whom they come into contact will be to adhered to and ensure compliance with the relevant Cognita Safeguarding; Child Protection Policy and Procedures at all times. If in the course of carrying out the duties of the role, the job holder identifies any instance that a child is suffering or likely to suffer significant harm either at school or at home, they must report any concerns to the School’s Designated Safeguarding Lead or to the Head or indeed to the Cognita Regional Safeguarding Manager so that a referral can be made accordingly to the relevant third party services.

Nursing

• Provide a service of Health & First Aid (H&FA) in an educational institution in an international environment
• Maintain standards of best practice in the delivery of H&FA
• Maintain all H&FA areas as safe and functional including restocking First Aid kits for on and off site needs
• Maintain a confidential environment
• Assess and treat all illness and accidents
• Refer to outside medical services as warranted
• Provide first-line counselling
• Identify and refer ‘Students at risk’ to the relevant parties
• Safely secure and administer medications
• Assess students with special health needs and be aware of those at risk of requiring emergency care
• Act as a resource person to all staff members, students and parents.
• Assist and deliver health promotion and health education to staff, students or parent. Actively promote Healthy Lifestyles issues.
• Assist with student accountability by notifying teachers of students needing sick leave.

Administration

• Contribute to an effective data base and communication between H&FA areas and nurses
• Keep detailed records of service by monitoring student visits
• Maintain professional development including First Aid and CPR skills
• Maintain security of records and equipment
• Assist in the monitoring of illnesses, incidences and accidents; and assess and report hazards

Position Requirements

• Experience working as Registered Nurse Paediatric in school environment preferred
• Excellent communication skills in English (written & spoken)
• Ability to deliver high quality, timely nursing care to all individuals on campus
• Maintaining confidentially
• Demonstrates the Stamford Values – Courage, Ingenuity, Compassion, Integrity

Qualifications

• Minimum Bachelor’s Degree in Nursing
• Registered Nurse with Singapore Nursing Board

Contacts

• Other School Teaching and Non-Teaching Staff
• Parents and Students
• PTA

Terms of Employment

• Working hours: Shift work 8 hours between 7.30am to 6pm, Monday to Friday, plus occasional staff meetings and trainings and weekends
• School holidays are paid and free except staff days and training days and preparation for new academic year (please refer to the website to see the school calendar with school holiday dates)
• Medical Benefits: Medical insurance provided
• Sick / Hospitalisation Leave : 60 days hospitalisation leave including 14 days sick leave
• Referee request: Required
• Background Check: Required

SAIS is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment background checks are mandatory and appointments are strictly subject to confirmation that all reference and background checks are completed to the satisfaction of Cognita, SAIS’ holding organization.

We are an equal opportunity employer and disallow discrimination of age, ethnic origin, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics or disability. We welcome applications from all qualified candidates.

We regret that only shortlisted candidates will be notified.

Responsibilities

• Oversee and manage the production line for mobile devices, ensuring that production targets are met and quality standards are upheld.
• Develop and implement production schedules to meet production goals, including staffing and equipment requirements.
• Monitor and improve production processes to increase efficiency and reduce waste.
• Ensure compliance with all health and safety regulations and company policies.
• Manage and train production team members, providing guidance and support as needed.
• Develop and implement procedures to ensure consistent quality standards are met.
• Work with other departments, including engineering and supply chain, to optimize production processes and improve product quality.
• Monitor and report on production metrics, including output, scrap, and downtime.
• Identify and troubleshoot production issues, working with the production team to implement solutions.
• Provide regular updates to management on production progress and issues.

Qualifications

• Diploma in engineering, manufacturing, or a related field.
• At least 3 years of experience in a production supervisory role, preferably in the mobile device industry.
• Strong knowledge of production processes and equipment.
• Excellent communication and leadership skills.
• Strong problem-solving and analytical skills.
• Knowledge of health and safety regulations and company policies.
• Ability to work in a fast-paced environment and manage multiple priorities.

The Office of Alumni Engagement (OAE) is seeking to hire an alumni relations and program management professional to help drive alumni engagement to greater heights through purposeful and impactful programs that meet the University’s needs. 

The Senior Executive is part of a team in driving the University level alumni events, and partnering programs targeted at alumni residing overseas. These events and programs are organised by OAE, the schools and departments and alumni associations to create and maintain pathways for alumni participation that advance the goals of the University.  The key strategic objective for the team is to nurture strong alumni relations with the growing Overseas Alumni Associations & Alumni Circles.

Key Responsibilities:

Facilitate the formation of overseas NTU Alumni Associations, reconnect with associations which are inactive and render support to strengthen their ties with their alma mater.

• Support alumni programmes to engage with alumni in Singapore and overseas.

• Support the team to curate and organise global and regional alumni engagement programmes such as China or Regional Conference and events in collaboration with colleges and departments as well as overseas alumni associations.

• Coordinate NTU Senior Management’s visit to engage with overseas alumni.

• Administrative works such as alumni correspondences, procurements and payments.

Key Requirements:

• Bachelor's degree in a related field

• A self-starter who is resourceful, committed and has strong interpersonal skills

• Strong verbal and written communication skills

• Good project management experience and able to multi-task in a fast-paced environment

• Willing to travel, and work during weekend

The Senior Executive, Governance and Quality Assurance, supports educational quality assurance processes and practices for the NTU Bachelor of Medicine, Bachelor of Surgery undergraduate programme at the Lee Kong Chian School of Medicine. This position reports to Director, Education Management.

Responsibilities:

Curriculum Reform

• Participate as Secretariat team member of the Curriculum Reform Committee (CRC) and its sub-groups and ensuring effective collaboration and implementation of curriculum reforms.

• Organise CRC and its sub-groups meetings and providing administrative and logistical support

• Assist in the preparation, compilation and dissemination of CRC and its sub-groups meeting package including meeting papers and slide deck

• Assist Chair, CRC in the conduct of meetings

• Draft minutes of CRC meetings and action plans for its sub-groups’ meetings

• Assist in monitoring follow-up actions

Curriculum Documentation

• Administer electronic filing infrastructure for NTU MBBS degree documentation

• Maintain version control of curriculum documentation

• Engage with internal stakeholders to plan and develop budget estimates for new degree programme, including operating expenses and expenditure on manpower

• Assist faculty and educators in compiling and documenting learning outcomes

• Collaborate with sub-groups, faculty and educators to collect, organise, and update course outlines, learning outcomes, and assessment strategies.

Programme Policies and Processes

• Collaborate with team leads in developing and reviewing MBBS degree programme policies and processes

• Monitor timeline for submission of revised policies and processes for approval at School and University-level committees

• Prepare student-facing versions of policies and processes for publication on student intranet

Quality Assurance and Quality Improvement

• Provide administrative support for national-level medical education quality assurance and quality improvement efforts

• Assist in preparation of quality assurance documentation for submission to Ministry of Health and Singapore Medical Council

Requirements:

• Bachelor’s Degree with at least 1 to 2 years of relevant experience in education quality management

• Background in medical education and/or healthcare administration would be an advantage

• Knowledge of quality assurance frameworks and methodologies in higher education

• Proficiency in Microsoft Office applications

• Experience in data management

• Meticulous, resourceful and adaptable

• Ability to multi-task and work independently under time pressure

• Excellent organisational, written and verbal communication skills

• Team player

• A proactive approach to identifying challenges and developing innovative solutions to address issues related to governance, compliance, and quality assurance

• Strong organisational and project management skills to plan, coordinate, and execute plans

This is a contract position till 31 March 2026.

Responsibilities

• Providing high-quality TCM consultation and treatment services to patients.
• Generating revenue and creating patient loyalty for the clinic.
• Supervising students of the DD Programme on clinical internship and junior TCM Physicians
• Preparing graduating Biomedical Sciences students for the Singapore TCM Physician Registration Examination (STRE).
• Conducting TCM courses as part of Continuing Professional Education and sharing TCM knowledge and clinical experiences with registered TCM physicians.
• Conducting educational TCM talks and public-run courses to raise awareness about TCM.
• Serving as a clinical instructor and examiner to junior physicians in the clinic.
• Ensuring incoming physicians are ready for individual practice.
• Ensuring exam papers are set fairly.
   

Requirements

• At least a Bachelor's degree in Traditional Chinese Medicine or an equivalent qualification from a recognized institution.
• Singapore Registered Chinese Medicine Practitioner.
• At least 15 to 20 years of clinical experience, preferably with specialty in TCM Gynecology / Pediatrics / Mental disorders / Geriatrics / Oncology / Pain Management.
• Effectively bilingual and equipped with computer skills to manage electronic clinic system.
• Professional in conduct and appearance, maintain confidentiality, and demonstrate a commitment to providing high-quality care to patients.

The NTU Office of Admissions (OA), an office within the Students and Academic Services Department, is organised in the four key functional areas that support the university’s quest in recruiting quality students to pursue their undergraduate and/or graduate education.  These four areas are Undergraduate Admissions, Graduate Admissions, Talent Outreach and Marketing and Operations. ​

Responsibilities

• Create visually appealing designs (digital and printed) for admissions related publicity materials, such as brochures, postcards, eDMs, posters, banners, event e-invite etc.
• Assist to coordinate the production of admissions and scholarship brochures.
• Assist to update and seek clearance for contents of the Minimum Subject Requirement brochures.
• Assist in maintaining brand consistency across all design projects.
• Assist in checking all graphics related to the publicity of the Open House during design and production process, and on site for set-up day.
• Assist in preparing/updating SOP on production for all publications.
• Prepare and maintain proper records of design files, assets and projects documentation for all publications and graphics for events.
• Assist in event registration for outreach events.
• Process payment to students ambassadors for events, maintain and keep track of Time-Off e-system records as well as assist in other administrative matters.

Requirements

• Diploma in Graphic Design, Visual Communication or equivalent.
• At least 3 years of experience in designing visuals/artwork for both printed and digital platform.
• Strong understanding of design principles, typography, colour theory and motion graphics.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) or other design tools.
• Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, etc.)
• Basic knowledge of HTML, CSS and web design.
• Knowledge of video creation and editing software.
• Good verbal and written communication skills.
• Creative, meticulous and a great eye for aesthetics.
• Positive attitude to work with ability to handle multiple projects concurrently.
• Strong team player.

NTU is a world-class research-intensive university located in Singapore, consistently ranked among the top universities in Asia and the world. We are home to over 33,000 students and 10,000 staff, offering a vibrant and dynamic work environment for individuals seeking to advance their careers.

We are seeking an experienced and motivated Specialist, IT Operations to join our dynamic team in the Centre of IT Services (CITS). The incumbent will be responsible for overseeing all IT needs for faculty, staff and researchers in the Nanyang Business School (NBS), while ensuring compliance with CITS' IT policies. If you have the required skills and experience and are excited about this opportunity, we invite you to submit your application today!

Responsibilities:

Run infrastructure/system operations in School (NBS IT).

• Ensuring that all programme and department operations run seamlessly.

• Managing the implementation of infrastructure changes and maintenance routines as agreed upon.

• Contributing to the design and implementation of infrastructure replacement plans.

• Assist the Undergraduate Programmes, Research Centres, Academic Divisions, Alumni, Career Services, and College Comms operations to streamline, digitize, and automate current work processes.

Maintain service level agreements and service improvements, and other areas.

• Maintain service-level objectives and targets, monitoring these objectives to ensure that requirements are met or exceeded.

• Maintain client satisfaction metrics and service procedures, constantly reviewing and analyzing these metrics to propose recommendations to improve performance and client satisfaction.

Requirements:

• Diploma in Information Technology or other related discipline

• At least 2 years of experience in IT operations

• Possess a good Information Technology background in software and application support

• Proficient in troubleshooting software and application

• Proficient in asp, asp.net languages, MSSQL, and oracle DB

• Experienced in managing Teamsite

• Experienced in Power Automate will be an added advantage

• Demonstrated decision-making and problem-solving skills

• Is detail-oriented and capable of multi-tasking

• Possess good verbal and written communication skills for effective collaboration with stakeholders at various levels in the organization

• Serve as the functional subject expert for the systems that he / she will be handling

• Possess good teamwork and interpersonal skills

• Good oral and written communication skills

NTU’s Centre for IT Services manages the campus-wide IT Infrastructure and facilitate access to all Enterprise IT systems, as well as Learning systems and Digital Media.

Cyber Security which is part of Centre for IT Services is Responsible for the Cyber Security Governance, Risk, Compliance & Awareness, Architecture, Consultancy & Engineering, Security Monitoring, Incident Response, Threat Intelligence and Digital forensic investigation.

This role will be part of the Cyber Security Defense team. The role is expected to work with various teams throughout NTU to ensure feasible, compliant, and effective implementation in accordance to Cyber Security policies, standards, and procedures.

Responsibilities:

• Develop, implement, and maintain an effective cloud security strategy and architectures that adhere to best practices, industry standards, and regulatory requirements.

• Collaborate with infrastructure team to design and implement and maintain robust cloud security architectures, ensuring principles of least privilege, defense-in-depth and security by design.

• Design and implement security solutions to enable rapid detection and response to cybersecurity attacks.

• Operational support for Security Incident event management (SIEM) and other Enterprise security solutions. (eg Endpoint detection and response, Data Loss protection suite etc) for NTU and Autonomous institutes.

• Ensure standard operating procedures are reviewed up to date as well as operation metric reporting and performance requirements are met.

• Collaborate with internal teams, schools, or departments for onboarding of data sources for the SIEM.

• Review and continually enhance system performance and work with Computer Security Defense team in the development of new use cases to improve our Cyber threat detection capabilities.

• Conduct root cause analysis during system outage and troubleshoot within limited time constraints to ensure end user/ projects operations.

• Identify control gaps or weaknesses in current processes and recommend measures, tools or software application that will enhance the team capabilities and overall security posture of NTU.

• Responsible for capacity planning and disaster recovery testing for Enterprise security solutions.

• Participate in relevant audit activities.

• Responsible to the continuous improvement and support implementation of Enterprise security solutions.

• Participate in security projects or initiatives by the team.

• Lead and drive related Cyber defense initiatives to improve NTU cyber security posture.

Requirement:

• Degree in Computer Science, Computer Engineering, or related discipline

• CISSP, CISA, CISM, GIAC relevant IT security certification 

• At least 8 years of IT related working experience with at least 2 years of prior experience in designing, implementing, and managing security solutions in cloud environments (AWS, Azure, Google Cloud, etc.).

• Candidates with prior experience in Security Engineering and Operations roles will have an advantage.

• Understanding and working experience in Cyber Security Incident detection and response practices and/or processes. e.g. NIST Incident Handling Guidelines, Cyber Kill Chain, MITRE ATT&CK Framework etc.

• Experience with Cyber Security solution such as Security Information & Event Management (SIEM), Endpoint Detection & Response, Threat Intelligence solutions, Privileged Access management or other enterprise security solutions.

• Experience in implementing security audits, controls, and mitigating measures on enterprise security solutions.

• Suitable Candidate with lesser relevant and demonstrable experience maybe considered for more junior appointment grade.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

NIE invites applicants to join the Finance Department as an Executive. This is a 3-year contract position.

Executive (Finance Department) [NIE]

Responsibilities

You will be part of the team which handles payments and other student-related financial matters for the institute. Your responsibilities will include:

• Administering Financial Aid schemes, e.g. PSEA, CPF, Mendaki, Tuition Fee loan, Study loan, scholarships and bursaries.
• Checking that payment transactions (e.g. supplier invoices, student claims) have appropriate certification and approvals before processing payments.
• Handling the financial accounts, preparing GST, audit schedules and financial statements for NIE Student Union.
• Responding timely to enquiries pertaining to student matters.
• Assisting in the design, implementation and review of financial processes, policies and guidelines for continuous improvements, through streamlining and automation.
• Handling ad hoc duties as assigned.

Requirements

• A Polytechnic Diploma in Accountancy or its equivalent.
• 2 or 3 years of working experience in accounting.
• Organized and meticulous in handling numbers and data.
• A team player with a positive working attitude and is willing to learn and adapt.
• Proficient in Microsoft Office applications, especially Excel pivot tables and formulas.
• Experience in SAP would be an added advantage.
• Able to adhere to timelines.

Closing Date

The closing date of the advertisement is 3 January 2024.

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus.  This is subject to the availability of seats.

NEFERTI was inspired by the ancient Egyptian Queen Nefertiti, whose beauty was legendary and with the archaeological discovery of her head bust, remains the worlds most recognisable icon of beauty.

An affiliate of Henatenn Holdings, NEFERTI was established in 2010 and provided omni-channel supply chain management solutions for beauty and lifestyle products. Supported by over 70 diverse talents in the Singapore headquarters, it manages a comprehensive portfolio across multiple categories: skincare, personal care, fragrances, cosmetics, household and beverages.

NEFERTI offers its experience in distribution logistics and product management, an established and robust global network, and local capabilities to navigate seamlessly in the respective countries. In tandem with its business volume, its reputation amongst industry players has also grown exponentially, making it one of the preferred partners of many brands. Presently, NEFERTI connects with customers spanning China, Taiwan, Hong Kong, Japan, Dubai (UAE), Thailand, Australia, USA, Indonesia, Cambodia, Vietnam, Myanmar and Malaysia.

Its transformation to be a leading omni-channel supply chain solution provider has resulted in multiple e-commerce platforms selecting NEFERTI to power its beauty product and fragrance offering as the backend enabler, from sourcing, inventory management, forecasting, delivery as well as marketing.

Its move to its warehousing facilities has enabled NEFERTI to incorporate digital tools to manage and control information, finance and flow of goods. It has allowed innovative solutions for its customers, as it continues to offer value and competitive ness to meet the needs of the markets and the network.

About this role:

This position is one of the key team members of our eCommerce team. You will be responsible for running B2B and B2C eCommerce for Multiple brands with strong coordination with online Platforms and principles.

What does success look like?

• Provide end-to-end solutions comprising of order management, Seller center management, fulfillment, and coordination of last-mile services.
• Responsible for quarterly project management from planning to execution and maintenance as well as traffic/sales projection; including product listings, images, campaigns, orders, warehouse management & and delivery fulfillment, payments, refunds, customer service, and inquiries in all E-Commerce platforms.
• Provide good customer service, after-sales service, and handling of inquiries on marketplaces
• Work closely with warehouse operations for e-commerce during mega campaigns (may require office hours/ weekend engagement with key stakeholders)
• Maintain inventory and stocks in the E-Commerce platform.
• Key liaison with eCommerce partners and principles
• Coordinate with cross-functional teams to establish & and implement online promotional pricing and product strategies to drive and track traffic & and sales performance.
• Execute & and maintain platform content as instructed by Principles while ensuring all content (pages, products & prices, etc) is up to date, current, and in line with guidelines/references.
• Manage pricing and promotional budgets as deployed by the principles.
• Monitor competition and provide suggestions for improvement.
• Be involved in occasional events and execute any ad-hoc projects given by management.
• Purchase Order processing into the companys ERP System.

Requirements:

• Diploma or bachelor's degree in business, Marketing, or related fields
• 1-2 years of experience in E-commerce
• Interest and understanding in E-commerce and excited about e-commerce marketing.
• Meticulous with strong attention to detail
• Good communication skills in both written and spoken English.
• Ability to multi-task, meet deadlines, and thrive in a fast-paced environment.
• Knowledge of the retail or consumer goods industry is a must.
• Effectively bilingual

About Novela

Novela is Singapore’s first international multi-brand beauty retail store. Keeping up with the latest trends, Novela aims to capture the hearts of beauty shoppers with a wide range of luxury beauty products including skin & body care, fragrances and makeup.

Novela’s logo is a black quill pen, which is symbolic of a woman’s beauty, elegance and knowledge. Indeed, we believe that you can exude beauty from the inside out with the right beauty regime. By curating the best beauty brands from across the globe and offering them at affordable prices, we aim to simplify and elevate your shopping experience with premium products handpicked by us.

Store Manager

We are looking for candidates who thrive in a fast-paced, diverse, and customer-centric store environment. You are a resourceful, driven and service-oriented leader who can multi-task and manage store operations effectively.

Our Store Managers are the key leadership role for our retail team on the ground. You will oversee the end-to-end operations of a store and will be responsible for driving the store's sales performance and service performance. You will engage in innovation and productivity initiatives for the store. To drive seamless customer experience across channels, you will also oversee the order fulfilment processes for customers in the store. On top of daily operational duties, you will also help in cascading and operationalizing headquarters’ directives to the store.

Job Responsibilities:

Achieve sales”

• Manage store's/outlet's sales performance.
• Facilitate implementation of organisation strategies
• Interpret information on sales goals and targets.
• Communicate scheduled sales reports in accordance with organizational standards.
• Facilitate implementation of organisation strategies Document sales transactions.

Deliver service excellence:

• Lead with service vision
• Develop service operations.
• Manage resources to ensure smooth running of store operations.
• Manage in-store service performance.
• Optimise workforce for service excellence.
• Manage partnerships for service excellence.
• Develop a service recovery framework.
• Manage service brand.
• Analyse service quality and customer satisfaction.
• Establish rapport and cultivate relationships with customers.
• Foster service innovation

Deliver operations excellence:

• Manage retail administration.
• Define and allocate staff duties in accordance with operational requirements.
• Control inventory
• Manage and maintain store facilities.
• Develop store security policies and procedures.
• Manage compliance with food and beverage hygiene policies and procedures.
• Coordinate crisis response and recovery activities in accordance with business continuity policies
• Monitor merchandising presentation and visual display.
• Maximise utilisation of retail space.
• Promote compliance with corporate governance requirements.

Engage in innovation and productivity initiatives:

• Lead and motivate team to contribute to productivity improvement and innovation.
• Conduct productivity diagnosis to recommend areas of improvement.
• Develop an action plan to implement productivity and innovation initiatives.
• Facilitate implementation of productivity and innovation initiatives.
• Evaluate potential ideas that may contribute to productivity improvement and innovation.
• Develop new products and/or services.

People Management:

• Provide direction and guidance to team leaders.
• Develop team leaders' capabilities.
• Promote workforce diversity.
• Influence team's decision making
• Contribute to recognition of team performance.
• Facilitate learning opportunities among team leaders.
• Coach team leaders

Manage customer order fulfilment:

• Review customer satisfaction
• Manage order processing, fulfilment and returns of customer orders.