Responsibilities

• Responsible for leading in continuous development and improvement of the company and assist in the development and formulation of long and short-range planning, policies, programs and objectives.
• Responsible for developing the operational plan and establish procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer, licensor and company quality standards.
• Responsible for achieving ptimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan.
• Responsible for developing and improving team through replacement, planning and activities
• Responsible for all the written performance reviews of all management and supervision within your area of responsibility

Requirements

• Min Diploma in Engineering
• Min 5 years of working experience in managerial role in Manufacturing / Oil&Gas/ Precision Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for a Senior IT Executive to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Job Responsibilities

• Manage IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Supervise, review and implement the organisation’s IT and digitalisation strategies and policies for all business processes in respect to the law, regulations, guidelines and IT standards.
• Provide recommendations to senior management on improvements, SOPs, risks, or policies regarding IT and digitalisation matters.
• Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Maintain a back-up of relevant TWC data onto a secure space to safeguard the company's data and intellectual property.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Job Requirements

• Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).
• At least 2 years’ experience in the IT field in a relevant role.
• Responsible and solution-oriented.
• Ability to learn to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and project management skills to work with stakeholders from various departments and external teams.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

We are looking for committed and passionate individuals who want to make a difference, with a positive attitude and strong work ethnics.

Job Description:

• Fast track career path towards management
• Comprehensive on-job training will be provided continuously for professional development and career advancement in Financial and Investment industry
• Learn Digital Marketing, Advertising and Analytics skills, Content Marketing, Search Engine Optimisation, to stay relevant in the ever changing Digital World
• Personal mentor-ship with various accomplished lifetime Million Dollar Round Table, Court of Table, Top of Table members to impart their valuable expertise

Requirements:

• Minimum Education Criteria: Local Diploma or Bachelor's Degree
• Management: 1 year (Preferred)
• Sales: 1 year (Preferred)

Top reasons to join us:

• Competitive remuneration package
• All-expense paid travel opportunities yearly
• Recognition for individual efforts
• Dynamic and fun company culture
• Maintain Work-Life Balance by having flexibility of managing your own time and schedule

Have a chat with us to find out if this career aligns with your goals and aspirations.

Job Relationship : Reports to CEO

A. Job Summary

You will be responsible for the following key functions within CAL:

• Outreach & Partnerships with hospitals and other assigned organisations to seek out caregivers who need training and support from CAL
• Caregiver Equipping through delivering CAL’s core C2C programmes, modular programmes and workshops/talks
• Caregiver Engagement and Emotional Support through programmes such as ITS, C4C and E2E
• Programme Effectiveness Evaluation
• Curriculum Review covering improvement of content, training delivery & approaches
• Design and Development of New Programme & Services
• Train the Trainer
• Customised Modular Training & Talks

B. Job Responsibilities

1) Strategy

• Support the CEO and work closely with other key leaders and managers to achieve the vision, mission and strategy for the organisation
• Ensure strategies are effectively executed, reviewed and adapted to meet the desired outcomes and strategic directions set by the Board.
• Support the CEO to manage and implement changes and build the desired organization culture in alignment with CAL’s strategic direction & champion interdepartmental collaboration and cooperation

2) Leadership & Management

• Contribute as a key member of CAL leadership and senior management team on company-wide matters including strategic planning, risk and governance, board engagement and updates and performance review at annual performance roundtable
• Lead and support collaborative cross functional projects in support of CAL’s growth, reinforce and focus staff on the behaviour commitment and raise organization capability and capacity
• Provide leadership and manage members of the Ops and Programme department in programme & service design, delivery and effectiveness review to ensure high quality outcomes and impact on the beneficiaries
• Provide oversight, direction and guidance to mobilise and optimise resources in the execution of CAL’s key programmes and services and including future new programmes/services as directed by the CEO.

o C2C-PMHI: Caregivers to Caregivers Programme for Caregivers of Persons with Mental Health Issues

o C2C-Dementia: Caregivers to Caregivers Programme for Caregivers of Persons with Dementia

o C2C-YCG: Caregivers to Caregivers Programme for Young Caregivers

o Caregivers For Caregivers Programme (C4C)

o Trauma Informed Care

o ITS: Individual Training and Support to provide 1-1 emotional support and info referral and customised C2C content

• Streamline & standardize processes and practices and raise cooperation amongst the different teams.
• Ensure clear documentation of the department’s policies and processes
• Establish and enhance standard operating procedures for key aspects of the organisation’s operations and programmes and ensure adherence to such SOPs
• Drive efficient & effective database management and update to support and enhance key ops processes e.g. Outreach, KIV list, CRM upkeep, KPI accountability and reporting,
• Support the CEO in monitoring and evaluating the effectiveness of the organisation’s programmes through timely and well considered reports and updates.
• Support the CEO with updates to the board on programmes, services and related projects
• Ensure regular and timely review of curriculum, content and training pedagogies for core programmes
• Identify caregiver needs and think out of the box to find solutions and create and develop new offerings to close/bridge the gaps
• Contribute to identifying and monitoring risks for the organization and implement measures to mitigate such risks

3) People Management and Development

• Hold members of the department accountable, set clear expectation and targets to achieve high performance results, monitor progress and help remove barriers to support their success and deliver the desired KPIs, corporate priorities and outcomes
• Ensure proper staff orientation, learning and support to raise their competencies and engender greater commitment towards CAL gapor248373
• Take ownership, be hands on and involved in building a collaborative culture and contribute to establishing a positive, healthy and safe work environment for all staff and volunteers
• Manage conflict and drive positive and collegial behaviour to support bonding and building of relationship amongst staff and work towards transforming the workplace into a great place to work
• Support talent identification and development to raise new leaders for the organisation

4) Partnership

• Engage other organizations such as other Social Service Agencies, the authorities (i.e., MCCY, MOH, MSF), hospitals, to further the goals and objectives of the organisation
• Lead new partnership acquisition, build trusted relationships with partners and explore opportunities for outreach events, collaboration, mutual support and pursuit of shared objectives.
• Direct outreach and partnership with hospitals to seek out more caregivers and increase signups for C2C

5) Communications, Public Relations, Research and Advocacy

• Represent CAL by participating in direct communications and public relations efforts on various publicity platforms and media and partnership events to raise awareness about CAL.
• Support corporate comms efforts in events and publications to increase public awareness of caregiving and mental health and reduce mental stigma
• Initiate and lead research efforts to contribute towards more evidence-based evaluation of programmes and services
• Advocate for improvements in policies and legislation

C. Job Requirements

• At least 15 years of experience in progressively higher management and leadership roles
• Strong cognitive ability - learn quickly, process information accurately and effective in managing complexity
• Track record in driving growth, innovation, and inspiring teams for success
• Successful experiences in strategy formulation and execution, ops & project management and driving organisation growth
• Strong relationship management and relationship building skills to engage effectively with staff as well as beneficiaries, partners and volunteers.
• Excellent leadership, planning, negotiation and communication skills
• Demonstrated change agility, persistence and resilience
• Strong operation sense and able to respond expeditiously and appropriately

Responsibilities

• Responsible managing waste water plant & DI water plant with existing chemistries, instrumentation.
• Responsible for providing technical support to the plating department water treatment, laboratory and engineering and
• manufacturing activities
• Responsible for leading the water treatment section to resolve all issues related water.

Requirements

• Min Degree in Engineering or relevant
• Min 3 years of working experience in manage water treatment system

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

The Qualifications:

• A diploma in Mechanical & Electrical or equivalent qualification.
• Mechanical & Electrical Coordination certificate from BCA
• A relevant Advanced Certificate / Higher NITEC / Advanced NBQ with 2 to 3 years of relevant work experience.
• A relevant certificate with 4 to 5 years of relevant work experience.
• NITEC / Higher NBQ with at least 5 years of relevant work experience12.

Duties and Responsibilities:

1. Assist the Project Manager to plan, monitor and control daily works at the project sites, able to read and drawing M&E drawing by using AutoCAD.

2. Implement all policies, activities, procedures, instructions as relevant and required by the QESH management system.

3. Comply with client and applicable legal and other requirements.

4. Implement plan actions from risks and opportunities assessment.

5. Take responsibility for prevention of work-related injury and ill health.

6. Ensure that project operations and document control procedures are adhered to.

7. Plan, coordinate and monitor M&E subcontractor’s activities at project sites.

8. Maintain good house-keeping and implement safety practices.

9. Ensure that all M&E works carried out are in accordance to the drawings, specifications, construction plan, procedures, work instructions, etc.

10. Ensure that inspection and tests are carried out as per Inspection and Test Plans, quality control mechanisms are being used and results are conformed to specifications.

11. Submit sample materials and calibration certificates to consultants for approval.

12. Undertake any and all other duties and responsibilities as so instructed by the superior.

13. Accountable for the quality, safety, health and environmental management and performance at the project site.

The skills required for an M&E Coordinator position:

• Analytical skills: The ability to analyze data and information to identify patterns, trends, and insights.
• Communication skills: The ability to communicate effectively with stakeholders, including project staff, partners, and donors.
• Project management skills: The ability to manage projects, including planning, implementation, monitoring, and evaluation.
• Research skills: The ability to conduct research, including designing research studies, collecting and analyzing data, and presenting findings.
• Technical skills: The ability to use software and tools for data collection, analysis, and reporting.

• Running a baking operation and overseeing other bakers
• As a Head / Lead baker you are responsible to produce a full range of breads using the company’s recipe specifications
• Responsible for the consistency and presentation of the products
• Ensure adherence to the quality of food items according to the Singapore Food Agency (SFA) guidelines in place.
• Always observe and adhere to the standards of safety and hygiene for production, kitchen and culinary work area
• Ensure maintenance and sanitize baking utensils, tools and machinery
• Any other ad-hoc duties assigned by the immediate superior

Requirements:

• Minimum 5 years of relevant experience in a bakery setting
• Experience of handling bakery equipment.
• Understanding of health and safety, and basic food hygiene practices
• Able to display leadership skills with excellent communication skills
• Excellent knowledge of managing order and inventory
• Able to multitask and work efficiently under pressure
• Be punctual and well disciplined
• Ability to work evenings, weekends, and holidays
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Responsibilities

• Responsible for designing and developing software for automated semi-conductor process equipment.
• Responsible for improving equipment performance through CIPs and other development initiatives
• Responsible for supporting field work to upgrade and resolve customer issues.

Requirements

• Min Diploma in Electrical & Electronics Engineering/Computer Studies or equivalent.
• Min 5 years of working experience in programming on Windows (XP and above) environment.
• Experience in C++, VC++, MFC, SQL, OOP, using Servo, Stepper Motion Controller, Analog Device and High Speed I/O
• Knowledge in developing multi-threaded control software, SEMI SECS/ GEM equipment connectivity standard and Software Development Life Cycle.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Join Our Growing Team! As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

Sales Executive

The Job

• Dealing with all range and multi brand of vehicles in regard to sales activities
• Acquire sales with new and existing clients to meet targeted sales objectives
• Identify/Build/Expand new clients base to achieve sales opportunities
• Purchase all types of pre-owned vehicles for inventory replenishment
• Follow-up/Develop sales lead to achieve monthly sales target
• Attend to sales inquiries
• Resolve customer complaints/issues
• Follow-up on prompt Payment
• Maintain a proactive relationship with existing/new customers
• Arrange for regular meetings with Clients
• Develop relationships for both new and existing customers
• Submit Report on weekly and monthly sales activities

Job Requirements

• Bilingual in English and Mandarin as to liaise with our China base counterpart
• Good interpersonal and communication skills (both in spoken and written)
• Minimum 2 years of experience in sales with strong understanding of the vehicles market, pricing dynamics, and factors influencing vehicle value
• Self-starter, positive mindset and willing to learn attitude
• Good team player, proactive, enthusiastic and passionate
• Resilience, Resourceful and Sale-Oriented
• Possess a valid Class 3/3A driving license
• Good advance in career prospect

BENEFITS

* Birthday Perks

* Medical & Dental claimable + Insurance Coverage

* Team Bonding & Activities

* Easy access working location

* Career Progression

Responsibilities

• Responsible for improving manufacturing process and equipment capability to achieve higher production yield and quality
• Responsible in driving cost reduction programs through continual improvement activities
• Responsible for supervising plating technicians and operators in meeting manufacturing requirement

Requirements

• Min Degree in Chemical Engineering/ Mechanical Engineering or relevant
• Min 2 years of working experience in plating industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Title: Account Executive (ID1469)
Location: Kranji, Company will relocate to Jurong west after Apr 2024.
Working Hours: Monday to Friday 8.30am-5.30pm, Saturday 8.30am-1pm.
Salary: $3800-$4200


Job Description:
• Handle full set of accounts, including account payable, account receivable, bank conciliation etc, and for inter-related companies.
• Manage all accounting operations based on accounting principles
• Liaise with government agencies, banks, auditor and tax agent
• Keep up with financial policies, regulation and legislation for compliance
• Assist with other ad-hoc tasks where necessary

Requirements:
• Diploma/ACCA/Degree in Finance or Accounting or any related discipline
• Min 3-5 years of work experience including handling full set of accounts
• Meticulous and able to multi task
• Experience with Autocount Software will be an advantage

Creative Opportunity at Impressions Kids Club – Where Fun Meets Learning!

Are you passionate about creating memorable experiences for children?

Do you have a flair for creativity and love working in a dynamic and exciting environment?

if so this Role is perfect for you!

Scope :

Lead - A Team of Teachers and ensure club classes runs smoothly.

Train - Onboard Trainee Teacher to teach all programmes.

Plan - conceptual planning of programs in the club (Classes, Special events, workshops, parties and more)

Execute - Delivering exciting and educational classes for children in various age groups and the execution of

weekend parties, creating magical moments for our young guests.

Customer Facing - Be able to Interact with parents and guardians, ensuring a positive and welcoming atmosphere within the club.

Design - Be able to assist in designing collaterals, posters for events

Offsite Classes: Attend offsite classes at islandwide locations

Qualifications: Masters in Education / Early Childhood

Experience : Leadership and Teaching Experience working in Education Sector

• Passion for working with children and creating a positive learning environment.
• Excellent communication and interpersonal skills to interact with both children and parents.
• Ability to handle various responsibilities, from teaching to administrative tasks.
• Comfortable working in a dynamic and fast-paced environment.
• Flexibility to attend offsite classes at other locations on specified days.
• Ability to commit at least 1 weekend every week.
• Benefits: Hands-on experience in a dynamic and growing kids club. Exposure to various aspects of child development, education, and event management. Opportunity to attend offsite classes and broaden your skills. Networking opportunities within the education and child development industry. Join us and be a part of creating lasting memories and fostering a love for learning in the hearts of children

Responsibilities

• Responsible for supervising and checking subcontractors’ works according to design drawings, specifications, shop drawings, method statement and local codes and regulations.
• Responsible for design calculation, cost estimation, preparation of plans and details engineering design.
• Responsible for coordinating with supplier / sub-contractor of the tender specification and obtain the quotation from them.
• Responsible for overseeing and be overall responsible for works carried out by junior supervisors assigned under their care.
• Responsible for keeping daily work record, including additional work claims to the clients and from the ubcontractors.

Requirements

• Min Diploma in Mechanical and Electrical Engineering or equivalent.
• Min 3-4 years of M&E working experience with main contractors.
• Strong knowledge of M&E details, working drawings and local construction practices
• Conversant with local codes and regulations.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

·       Prepare/ review Management Accounts, customized reporting packages, Statutory Accounts

·       Prepare/ review monthly payroll and other expense disbursements, as well as year-end remuneration returns and tax clearance

·       Prepare/ review GST returns, corporate tax return, withholding tax and COR

·       Prepare/ review administrative/ payment processing

·       Liaise with auditors and regulators, answering queries of behalf of clients

·       Responsible for billings, fee negotiations and recovery for each client engagement

·       To set and manage the deadlines of the portfolios of clients in accordance with the agreed calendar defined for each client

·       Provide excellent client service and ensure deliverables timelines are met.

·       Monitor and control the workload of the team

·       Communicate effectively with the team to ensure they are aware of deadlines and expectations in terms of timing

·       Identify training needs and opportunities within the team.

·       Ensure that Ocorian policy and procedure are adhered to

·       Review current process flow for improvements and assist in the implementation of recommendations

·       Identify problems and issues and apply problem solving skills to provide solutions

·       Participate in new client prospects meetings, when required, and the subsequent onboarding process.

·       And any other such duties that might be reasonably required for this role

·       Your job scope of job may be revised at the discretion of the Company according to the needs of the business.

#LI-DL1

• Support the Media Director in ensuring that we deliver high client satisfaction scores (which means we constantly have a pulse on the relationship)
• Lead on day to day running of the account with clients & agency partners
• Assist in mentoring, and developing team members
• Develop and execute integrated media plans across various offline and online channels with the goal of driving client business objectives: account openings and card sign ups.
• Manage daily workflow of top, mid and bottom funnel campaigns. Collaborate with cross-functional teams to ensure the integration of media plans with overall marketing strategy.
• Propose and manage client media budgets to drive business targets.
• Overlooking and optimizing performance marketing campaigns across the channel mix including SEM, programmatic display, paid social and retargeting to drive leads and conversions.
• Ensure best practice for Search, Programmatic Display and Social buying and planning
• Ensure on-going test and learns to drive campaign performance
• Make in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Assist in mentoring, and developing team members

Key responsibilities include

• Support with optimization of existing portfolios including quarterly performance reviews, competitive landscape assessment, understanding of new trends and insights. Work with markets to ensure alignment to align on initiatives and actions.
• Drive higher and deeper penetration of Value-Added Services, new solutions and capabilities across multiple markets
• End-to-end management of key strategic projects for clients - Define project scope, tasks, goals, and deliverables and manage project activities through the sales and implementation cycles. Leverage appropriate Visa assets and resources to provide an exceptional implementation and integration experience to clients.
• Lead and facilitate product workshops / discussions / ideation sessions with clients in person or online to drive product engagement to new levels.
• Proactive product support that positions Visa as a strong partner and differentiator to achieve greater engagement, preference, and mindshare. Develop own product expertise over time to proactively advocate, as a subject matter expert to clients and internal stakeholders.  
• Ensure compliance with all product mandates across GCs with supported narratives and implementation support to clients.
• Set out key client strategy and roadmap for growth, work with client organizations and internal teams to ensure execution and delivery of key growth targets.
• Build breadth and depth in coverage across working level as well as key senior stakeholders.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The position assists the Restaurant Manager in supervising the overall operation and service standards of the outlet to meet and exceeds guest’s dining experience expectations.

Main responsibilities include, but are not limited to, assisting the Restaurant manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Works closely with the manager to forecast sales, covers and payroll costs.
• Supervises the daily operation and ensures sufficient manning coverage for operations.
• Assigns the supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timeline of deliverables.
• Maintains consistency in quality of food, beverage and service above all else.
• In the absent of the manager, attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and supervision knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the hotel’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Is present in the operation during all meal periods.

Provides a Leading and Consistent Guest Experience

• Is pro-actively engaged in guest service.
• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation to ensure satisfaction and builds loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service team to personalise guest experience and in accordance with Hotel Standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Is a mentor and role model.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Executes hands-on leadership by actively engaging in colleague support and guest service during all major meal periods.
• Leads and supports the team to be consistent in service standards, executes a collaborative and enabling leadership style. Provides regular team meetings for training and arranges examinations for the team members to achieve higher standards and skills.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using various coaching styles.
• Displays cultural affinity and shows empathy to all team members.
• Assists the manager to coach and trains team members to prepare them to move to the next level within 14 – 24 months.
• Works closely with the manager to review work performance of all colleagues to make sure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provides a level of Safety and Security for guests and colleagues.
• Assists in recruitment, inducts and trains the team who are competent and confident.
• Ensures grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environmental Agency standards.
• In the absent of the manager, attends daily meetings and all other meetings, which fall under his/her jurisdiction, follow directives given and advises the manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follows up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Comfortably and confidently answers questions and attends to queries or feedback regarding the restaurant.
• Makes recommendations to the manager on other potential sources of revenue e.g. promotions etc.
• Works closely with the manager to implement appropriate and effective measures to improve control of costs, expenses, and labour.
• Submits monthly sales analysis with improvement action plan.
• Uses revenue management tools to generate reports.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as a leader.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Performs any other duties and responsibilities that may be assigned.

• Internships are designed to introduce and build essential, hands on skills that differ from those attained in the academic arena and help to enhance the transition from student to professional. 
• Interns are assigned duties that will provide a broad, well-rounded learning experience within their field of study
• Intern 1 – completion of first year of qualified study

The Housekeeping Attendant (Rooms) is responsible for the immaculate upkeep and cleanliness of all the suites and work areas in their assigned sections.

Primary Responsibilities

Upkeeping the Comfort and cleanliness of suites

• Promotes a positive and inviting image of Raffles Hotel Singapore by ensuring all suites and assigned sections are immaculately clean and comfortable.
• Ensures smooth running of the Housekeeping section by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.

Creates a welcoming room experience that meets residents’ expectations

• Ensures residents receive the experience as detailed in brand SOP, Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Upholds flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Observes and anticipates resident’s needs in a discreet and non-intrusive manner, offering prompt, efficient and personalised service to our residents.
• Ensures observed preferences of residents are communicated with the Assistant Manager for follow up and recording in guest profile.
• Reports and hands over lost and found articles to the Housekeeping office immediately.

Involvement as a member of both the Housekeeping and Hotel Team  

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Shows care for assigned work areas by organising and maintaining the pantries and work areas in pristine condition throughout and at the end of shift. Ensures that all equipment used is clean and kept in good working condition at all times.
• Ability to organise own work flow to ensure completion of all assigned duties before the end of shift.
• Exercises flexibility and accepts changes with a positive attitude by showing understanding and consideration to the needs of the operations and department.
• Adheres to Work Safety and Health (WSH) policies and procedures.
• Undertakes and performs any additional duties as assigned by Managers.
• Attends and contributes to colleague meeting and any other related activities.

• Review soil profile and perform geotechnical design calculation for preliminary studies.   
• Lead in the preparation of detailed design reports, calculations, and drawings.   
• Perform geotechnical analysis and geotechnical findings.   
• Responsible for geotechnical design development and assessment including ground improvement works, foundation design, ERSS and Instrumentation    
• Oversee feasibility studies and prepare weekly reports & work programs.    
• Conduct site surveys, monitoring and review instrumentation readings, also involved in Risk Management    
• Prepare and compile technical reports and drawings.    
• Plays a key role in client management and client satisfaction.   
• Liaison with project stakeholders, clients, other consultants, contractors, relevant authorities.   
• Assist with authority submission requirements for geotechnical works.   

• Understand the end-to-end product topology from infrastructure and application perspective. Identify risks early on and ensure they are addressed before they become actual problems, whenever possible.
• Run the production environment by monitoring availability and taking a holistic view of system health.
• Measure and optimize performance, and solve issues across the entire stack: hardware, software, application, and network.
• Identify parts of the system that do not scale or are instable, provide alleviating measures and drive long term resolution of these problems.
• Becoming SME on VAS Issuer products and analyzing complex systems from a reliability and resilience perspective.
• Engage with stakeholders to regularly interact and discuss the roadmaps and robust supportability aspects. Should be able to drive agenda for better operational functioning and understand agile way of performing tasks and initiatives.
• Represent the SRE organization in design reviews and operational readiness exercises for new and existing services.
• Performing code bug fixes in production and recommending any architectural improvements during issue/incident analysis.
• Actively look for opportunities to improve the availability, reliability, and performance of the system by applying the learnings from monitoring and observation
• Design and implement creative solutions to operations problems, incidents, or outages such that these problems remain fixed and, as a result, driving down the burden of toil.
• Providing technical assistance to perform and run blameless root cause analyses on incidents and outages aggressively looking for answers that will prevent the incident from ever happening again
• Provide Level 3 on-call support (based on rotation)
• Spread SRE culture, create standard SRE documentation and report templates. Provide guidance and technical expertise to junior team members and encourage the learning culture within the group and fostering innovation.

Preferred Skills

• Experience supporting production Windows and/or Linux environments, including process management, user management, distilling log files, and debugging performance issues.
• Ability to develop tools and scripts to support automation need.
• Coding experience beyond simple scripting
• 7+ years of development experience with Java, SQL, Automation, bug fixing, handling Production & Application operations
• Experience working with any log analysis tools and observability applications like Grafana, Tableau, Splunk.
• Excellent knowledge of Docker and Kubernetes, including design, build and maintenance of k8s environments.
• Knowledge of two or more platforms like Kafka, NginX, CDN, Redis/Hazelcast, Middleware software, Elastic, various SQL and noSQL database platforms is also expected
• Good working knowledge of TCP/IP, routing, and data centers.
• Linux systems engineering capabilities and network analysis expertise are great to have.
• Strong work ethic, leadership skills, excellent judgment and good time management in prioritizing work, and the ability to work in fast paced, team-oriented environment.
• Outstanding analytical, problem-solving skills and willingness to investigate complex problems, a proactive approach to spotting problems, areas for improvement, and performance bottlenecks
• Strong critical and strategic thinking skills to handle both the big picture and crucial technical decisions
• Ability to read and understand production code in any language so that you have a deeper understanding of our technology and ways to optimize it
• Experience in designing, integrating, developing web services and REST/JSON APIs.
• Knowledge in Java or related technologies would aid in bug fixing, understanding the products supported better and to support integration related issues.
• Need to have an excellent systems and product architecture understanding from application components and infrastructure perspective such as network, load balancer, firewall, gateway services etc.
• Experience supporting and working on web and mobile applications and troubleshooting problems in a cross-functional environment.
• Strong collaboration skills and ability to take ownership of problems when navigating ambiguity
• Willingness to work outside with a strong technical aptitude and excellent communication skills.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

About the job

Reporting to the Interior Design Manager, you will support the Communication & Interior Design (Com&In) Department in creating inspiring store solutions for an easy and convenient shopping experience and providing effective range presentation and store communication within the Store to inspire our visitors based on local consumers demographic and needs.

Your assignment

• Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes and sales support areas that reflect the IKEA identity.
• Actively contribute in the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way.
• Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations and price levels to create a good tempo with distinct visual impressions.
• Stay up to date and knowledgeable about home furnishing, retailing and trends in order to contribute in workshops to generate creative ideas.
• Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&In team and other functions.

The Sales Coordinator is to provide administrative support to the respective Sales Team Leaders i.e. Director of Sales (DOS), Assistant Director of Sales (ADOS), Senior Sales Manager (SSO), Sales Manager (SM) and Sales Executive (SE) including handling and responding sales enquiries via emails and tele-sales in the absence of the Sales team leaders in a timely manner. Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities 

Supports Respective Sales Team Leaders to Handle Incoming Sales Inquiries 

• Handles clients’ enquiries, conduct site inspection in the absence of DOS / ADOS / SSM / SM / SE.
• Prepares sales proposals, contracts and assist to follow up in a timely manner.
• Prepares sales materials including presentation, sales kit etc.

Provides Administrative Sales Support

• Organises and coordinate meetings, conferences and travel arrangements.
• Arranges and confirms appointments.
• Organises internal and external events.
• Handles incoming mails and other materials.
• Sets up and maintains filing systems as per division standards.
• Collates information, maintains database to ensure they are up-to-date.
• Communicates verbally and in writing to answer inquiries and provide information in a timely manner.
• Liaises with internal and external contacts.
• Coordinates the flow of information both internally and externally.
• Maintains adequate stock of all sales materials as suited to required quantities.

Ad-Hoc Projects Champion

• Assists and supports in ad-hoc projects assigned by respective Sales team leaders.

Participation in Accor / Raffles Corporate Programmes

• Actively participates in min. 3 Accor / Raffles Corporate Programmes such as Planet21, Raffles Outreach, etc.

We are seeking a highly motivated and detail-oriented Customer Service Executive to join our client's team. As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to our clients in the logistics industry.

Key Responsibilities:

• Handle inquiries and resolve complaints from customers via phone, email, and in-person
• Manage all aspects of the customer journey, from order placement to delivery and beyond
• Coordinate with internal teams to ensure timely and accurate order fulfillment
• Maintain accurate records of customer interactions and transactions
• Provide product and service information to customers
• Assist with billing and invoicing processes
• Handle and resolve any issues or disputes with customers
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the logistics /third-party logistics (3PL) / freight forwarding industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of logistics processes and terminology
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620