• Carrying out legal research, taking notes and preparing briefs when required;
• Drafting and reviewing various agreements and legal correspondence;
• Undertaking know-your-client and due diligence checks including conducting various searches (people and business profiles);
• Preparing corporate secretarial documents and filing with the relevant government authorities; and
• Providing general administrative support as required, such as preparing fee quotes and engagement letters; maintaining a database of templates, records and correspondences; preparing invoices; managing calendars, scheduling appointments and monitoring deadlines.

Qualifications:

• Minimum a diploma in Law & Management or Paralegal Studies;
• 1-3 years of experience in a similar capacity is an advantage
• Analytical mind, good organisational and interpersonal skills, meticulous and detail-oriented, is a team player;
• Able to work independently but willing to take instructions;
• Strong command of the English language a plus, in particular, the ability to write clearly and concisely; and
• Proficient with Microsoft Office. EXCEL would be a plus

If you think you meet the above criteria and you are willing to rise to the challenge, please submit details of your educational background, career experience and also your personal aspirations.

By doing so, you agree to CNPLaw collecting and using your personal data in accordance with its privacy policy, which can be accessed at http://www.cnplaw.com/en/privacy.asp.

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Come join us to express your Andaz as Team Leader - Front Office if the following describes you.

You are a good team-player and at the same time, an inspiring leader who is able to guide your team members to perform at the highest standards consistently. You are also a confident individual who is capable of multi-tasking, willing to learn and take on new challenges.

As a Team Leader - Front Office, you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Team Leader - Front Office is responsible to assist in the smooth and efficient running of the Front Office Department within the Rooms Division.

Your Profile

• Possess minimum GCE "O" levels.
• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience hotel operations.
• Possess good problem solving, communications, interpersonal and customer service skills.
• Well-groomed and possesses a can-do attitude
• Able to work shifts, weekends and public holidays

Benefits

• 5 days work week
• Duty meals and uniform provided
• Applicable midnight allowance & OT
• Other exciting benefits e.g. Free Hyatt Hotel stays

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

Responsibilities

• Follow up on renewal agreement with existing tenants

• Maintaining and updating tenant’s work pass and passport

• Advertising for vacant rooms

• Arrange appointments with prospect tenant for room viewing

• Ad-hoc duties when assigned

Job Requirements:

• Able to work independently

• Good in English and Mandarin

• Good in Microsoft Excel & Word

• No experiences required

• Only for Singaporean

Job Descriptions:

• Providing massage services listed in brochure.

• Attending and participating in meetings and training sessions.

• Ensuring clean, safe and well-organized spa facility.

• Setting up spa and work stations, and ensuring cleanliness and tidiness throughout shift.

• Assisting with keeping linens clean and tidy, and replacing them between sessions.

• Sterilizing equipment.

• Accompanying guests to and from treatment rooms.

• Consulting customers to identify appropriate massage services.

• Maintaining records and filing documentation.

• Complying with all applicable standards, rules and regulations.

Working Location:

236 TANJONG KATONG ROAD

Working Hour:

• 8 - 12 hours per day (To be discussed during interview)

• 6 days work week (Including Weekends)

Salary:

• Commission based ($3000- $6000 or more)

Requirements:

• Minimally a secondary education certificate (SPM or N’ levels)

• Singapore Massage Certificate (advantage)

• Experience in providing massage services (advantage)

• Training will be provided for those who do not have experience

Job Descriptions:

· Ensuring clean, safe and well-organized shop.

· Setting up work stations, and ensuring cleanliness and tidiness throughout shift.

· Assisting with keeping linens clean and tidy, and replacing them between sessions.

· Sterilizing equipment.

· Consulting with clients to identify appropriate massage services.

· Providing massage services listed in brochure.

· Maintaining records and filing documentation.

· Complying with all applicable standards, rules and regulations.

Working Location:

· North Bridge Rd, Singapore 198736 (MRT” Lavender, Jalan Besar, Nicoll Highway, Bencoolen)

Working Hour:

· 6 days work week, 10 - 12 hours

Salary:

· To be discussed during interview

Requirements:

· Able to work on public holidays

· Able to work 6 days a week

· Able to work and stand for long hours

· Cannot reject assigned clients / jobs

· Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.

· Decent communication skills, both verbal and written.

· Excellent people skills.

· Well-groomed, professional appearance.

· Comfortable with performing massages on diverse clients.

Job Descriptions:

· Ensuring clean, safe and well-organized shop.

· Setting up work stations, and ensuring cleanliness and tidiness throughout shift.

· Assisting with keeping linens clean and tidy, and replacing them between sessions.

· Sterilizing equipment.

· Consulting with clients to identify appropriate massage services.

· Providing massage services listed in brochure.

· Maintaining records and filing documentation.

· Complying with all applicable standards, rules and regulations.

Working Location:

· North Bridge Rd, Singapore 198736 (MRT” Lavender, Jalan Besar, Nicoll Highway, Bencoolen)

Working Hour:

· 6 days work week, 10 - 12 hours

Salary:

· To be discussed during interview

Requirements:

· Able to work on public holidays

· Able to work 6 days a week

· Able to work and stand for long hours

· Cannot reject assigned clients / jobs

· Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.

· Decent communication skills, both verbal and written.

· Excellent people skills.

· Well-groomed, professional appearance.

· Comfortable with performing massages on diverse clients.

We are seeking a skilledSales & Marketing Manager to join us. This full-time, on-site role will be responsible for developing and executing marketing strategies, conducting market research, building new relationships with potential clients, and maintaining existing client relationships. The Marketing Manager will lead the marketing team and work closely with the sales team to support business growth by improving our brand awareness.

Specific Responsibilities:

1.Identify new market trends and seek potential business opportunities as well as generate monthly reports for

company

2.Cold Calling: Contact businesses and potential clients to promote company products/services

3.Measure and report performance of all marketing campaigns, assess against goals (ROI and KPIs).

4.Evaluate important metrics that affect our website traffic, service quotas, and target audience 5.Monitor competition and provide ideas to stand out

6. Manage and coordinate innovative creation solution to develop content on digital channels

7.Manage all digital marketing channels (e.g. website, blogs, emails and social media) to ensure brand consistency and to increase brand awareness.

Technical Skills and Competencies:

1. Experience in developing and executing marketing strategies

2. Excellent analytical and project management skills

3. Experience in conducting market research and understanding consumer behavior

4. Strong copywriting and content creation skills

5. Excellent communication and interpersonal skills

6. Ability to work independently with a proactive mindset

Job function:

• Responsible for managing all aspects of vessel operations of dry bulk vessels
• Ensure that communication with all parties including vessels, local offices, procurement department, ship managers, agents, other associated companies, and sub-contractors is done correctly and in accordance with existing work instructions and valid charter-party and contract conditions.
• Plan the voyage from start to finish. You will anticipate possible problems in advance and adjust plans as needed to achieve the most cost-effective solutions.
• Respond to any problems that arise during the voyage and put in hand whatever corrective measures may be required.
• Responsible for optimizing the efficiency of the voyage – which includes minimizing all voyage-related costs and time. To calculate cargo intake as may be required and coordinate the preparation of pre-stow plans in accordance with the Voyage Planning and Execution Procedure.
• Manage the preparation and distribution of final stowage plans, including detailed tier plans and load/discharge reports as required.

Key Job Responsibilities:

• Being responsible for managing all issues relating to the execution of the voyage, this includes – but is not limited to – the following specific matters:
• Responsible for ensuring that vessels are optimally bunkered.
• Responsible for ensuring that the necessary equipment and consumables are available and ready in the ports as required.
• Prepare and distribute Voyage Instructions.
• Nominate Surveyors as needed/required.
• Managing Docs for Discharge.
• Securing and filing of Sailing Docs.
• Finalize Final Stow Plan, distribute and file.
• Responsible for close coordination with Port Captain and/or local operations staff throughout the loading or discharging of vessels as required in order to achieve the most cost-efficient coastal passage.
• Responsible for the monitoring and follow-up of all vessel performance issues, whether owned or TC ships, including off-hire.
• Responsible for ensuring that the voyage management system, including the vessel’s schedule is kept properly updated at all times.
• Responsible for ensuring all cargo documents are completed and distributed as required by BMS and/or Charter parties and/or contracts.
• Responsible for ensuring that required Letters of Indemnity are prepared in accordance with company policy.
• Responsible for ensuring that all necessary and appropriate notices are given to the insurance and claims department and that internal procedures are followed in case of any planned ice call.
• In case of claimed damages to either ship or cargo, the job holder is to ensure that the appropriate actions are taken to protect the company´s interests, seeking guidance as needed.

Candidate Requirement:

• Maritime degree at Bachelor level (shipping operations etc) or equivalent maritime qualification.
• Substantial operational experience, preferably dry cargo.
• Minimum 3 years of shipping experience – preferably in an equivalent role Budget preparation/control and follow-up experience, a full understanding of voyage accounts All aspects of voyage planning and execution, including documentation, voyage Accounts
• Need high-level awareness of customers’ needs and expectations Integrity, honesty, self-discipline, attention to detail

Please note that only shortlisted candidates will be notified.

Tuition Centre Looking for Sales Assistant (Sales Director’s Assistant)

Work location: Bugis

Vacancy: 1

Work Schedule

Monday to Friday: 10.00am – 7.00pm

Saturday or Sunday: 9.30am – 1.30pm

Weekly working hours: 44 hours

Weekly off: 1.5 days

Job Scope

· Assist the sales director in relationship management with the clients

· Assist in school application process

· Assist in pass application and appeal

· Process assigned administration work

· Admin and secretary work

· Internal and external communication (chats and emails)

· Booking for events and making itinerary

· Be responsive during non-working hours

Welfare

· Annual leave

· Training

· Other employee welfares (discuss personally)

· Salary (discuss personally)

· Bonus (discuss personally)

Job Requirement

· Poly diploma or equivalent or higher education qualification

· Good in both English and Chinese speaking and writing

· Computer savvy

· Highly responsible and responsive

· Communication outside working hour is needed and is compulsory (10am to 10pm if needed)

· Eager to learn and able to take feedback positively

Preferred Candidate’s Background

· Has any of the following certificates:

Ø Accounting

Ø Business administration

Ø Digital marketing

Ø Media

Ø Design

· Possess any of the following field experience:

Ø Sales and marketing

Ø Digital marketing or social platform marketing

Ø Video or poster editing

Ø Accounting

Ø Personal assistant or administration

· Eager to work and to excel

· Understands China clients’ demand

· Have good interpersonal skill and is able to work under pressure

· Team worker

Application Process

· Qualified candidates will receive email regarding personality test and request of supporting documents.

· Interview invitation will be sent to the candidates matching our needs.

· The interview outcome will be released in 2 weeks’ time by email.

Job Description:

We are seeking a Preschool/Primary School English and Drama Teacher to lead engaging and educational lessons for young learners. Your responsibilities will include:

• Conducting English and drama lessons for pre-school and primary school children.
• Preparing students for various performances, such as recitations, drama productions, singing, and dancing.
• Providing high-quality and interactive learning experiences in the classroom.
• Establishing effective communication with parents and delivering constructive feedback in accordance with program requirements.

Requirements:

• Enjoyment of working with children and a minimum of 1 year of experience in teaching Speech and Drama to preschool students.
• Excellent command of spoken and written English.
• Energetic, creative, passionate, and a strong team player.
• Effective communication and interpersonal skills.
• Possession of a relevant diploma, degree, or professional teaching qualifications in Drama, Performance, or Theatre.
• Willingness to work across different locations on the island.

If you are enthusiastic about nurturing young talents, fostering creativity, and meeting these criteria, we encourage you to apply.

Join us in inspiring young minds and creating memorable learning experiences. !

• recruiting, training and supervising staff.
• managing budgets.
• maintaining statistical and financial records.
• planning and problem solving.
• promoting and marketing the business.
• ensuring compliance with health and safety legislation and licensing laws.
• serving customers.
• placing orders.

Oversees staff, including bartenders and barbacks, and, in some cases, bouncers, wait staff, and/or kitchen staff as well. Hires, trains, promotes, and, when necessary, disciplines or fires staff. Selects music, books bands, and provides input on décor and marketing, including social media and other forms of publicity.

Responsibilities:

• Develop and execute business strategies.
• Advise the board, ensuring market and future insights.
• Manage financial strategies and operations for growth.
• Promote company culture and values.
• Lead, motivate, and develop a high-performing team.

Qualifications:

• Experience in a similar role within tech or AI.
• Strong leadership, analytical, and organizational skills.
• Excellent communication and negotiation abilities.
• Knowledgeable in AI market trends, finance, and business functions.
• Degree in Business, Technology, or related fields.

• Representing the Quality Management Coordinating with the employer on the matters relating to the quality.
• Arrangement for materials testing according to LTA specification and test plan.
• Coordination for quality of site inspections with all of sub-contractor & QPS team.
• Verifying that the Quality system is implement and maintained at the project site.
• Preparation and submission for Project Quality Plan (PQP) and its subsequent revision.
• Filing and copies of Nonconformity Report, corrective and Preventive Action Reports.
• Ensure all QAQC records are kept and submitted to client in a timely manner as required.
• Preparation and submission of monthly quality report to client- LTA and QPS officially.
• Documents preparation for all of audit related to QA/QC work. Preparation and register of Inspection, arranging of material test as per test plan.

Site work to find out and issue NCN (non conformance notice) to sub-contractor and preparation for reply of NCR to Consultant QPS and LTA teams.

Roles & Responsibilities

- Set up kitchen daily

- Prepare the food for hot pot and ensure smooth operation

- Cut various meats and vegetables as per established specification

- Track inventory stock in kitchen and conduct daily order

- Assist head chef fry hot pot soup base

Job Requirements

At least 3+ years’ experience in hot pot

Good experience in hot pot kitchen operation

Good skill in meat slice and garnish

Knowledge of good hygiene practices.

Willing to work long hours and OT when required

Understand hot pot spices well

Can speak Chinese well

Nearest MRT: Labrador Park
Contract Duration: 8 / 11 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $3,450 per month

Job Responsibilities:

· Execute partnership team’s day-to-day administrative work such as updating of masterlist, tracking reports, dashboard reporting, marketing clearances with partners, collation of partners’ content for internal stakeholders, Knowledge management e-filing etc.

· Work with marketing team to regularly collate partners content for marketing communications, manage the marketing calendar and artworks for the team etc.

· Coordinate and execute events/ programme requirements with partners and event organiser (EO).

· Coordinate and execute development of events logistics with EO, tracking of the progress and run on-the-day activities plus checks with EO.

· Manage the on-ground activities at events that includes partner and programme management, marketing assets creation etc.

· Manage and compile events’ post-reporting requirements and data tracking.

Job Requirements:

· Diploma / Degree in Business Administration / Mass communication

· Experience in project and budget management

· Good writing and communication skills

· Proficient in Microsoft Office

We regret to inform that only shortlisted candidates will be notified. Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee: R22107715
APBA TG Human Resource Pte Ltd

EA License: 14C7275

Objectives of the Position

• Serve as the business partner for HR and Communications for the Agricultural Solutions, South East Asia sub-region; effectively support the business leader and leadership team in achieving business priorities and organization needs through people strategies, tactics and initiatives.

Main Tasks:

Communications Champion

• Maintain a framework for professional internal and external communication in the sub-region
• Working in collaboration with SEA marketing, facilitate the implementation of communication guidelines and best practice sharing, including brand management.
• Drive internal communications to keep the team informed, connected and engaged
• Provide strategic communication support to SEA Leadership Team to create and deliver effective communications on strategic topics for internal and external audiences

HR Business Partner and Inclusion Champion

• Act as an advisor and strategic partner to consult, coach and challenge leaders on people topics.
• Proactively identify organization needs and provide appropriate HR and Communications solutions to support the business strategy; Lead delivery of regional initiatives/projects in the sub-region, including change management and communication.
• Champion Diversity and Inclusion (D&I) across the organization, including developing the D&I strategy and driving implementation of inclusive practices.
• Steer and ensure effective, high-impact delivery of people processes in the sub-region including talent management, capability development, performance management, compensation management including incentives, recognition, resourcing strategy and manpower planning.
• Support the SEA Leader in hiring and selection of key positions; drive inclusive hiring practices across the sub-region.
• Manage maintenance of relevant HR data for the sub-region; provide data-driven insights for people and business decisions.
• Serve as part of the Regional HR Community, select Global HR Communities and support select regional HR initiatives.

Requirements:

• Minimum Degree in Business Administration, Human Resources Management or a related discipline
• 8 years of professional HR / Communications experience in a multinational company environment
• Preferably with experience in HR Business Partnering, Internal Communications and change management
• High organizational and cultural awareness
• Ability to operate and influence with impact in a matrix environment
• Entrepreneurial and customer focus with strong drive to successfully steer impactful solutions that are effective in country operating context

Role

You will be part of a team to provide facilities management services to our client's sites. You will be required to carry out regular inspections to the sites and its facilities to maintain a high service delivery level. You will supervise and manage contractors on the scheduled maintenance of various functions and systems within the sites.

Responsibilities and Tasks

1. Reporting to Operations Executive and/or Operations Manager.
2. Ensure the smooth operation and maintenance of BMS, ACMV equipment (ie. Chillers, pumps, AHU, FCU, etc. are functioning as per scheduled).
3. Maintain/repair plumbing & sanitary systems to avoid water damage and restore full use of water fixtures if required.
4. General maintenance/repair of electrical fixtures and fittings.
5. General maintenance/repair of wall, ceiling and floor finishes.
6. Monitor all work being performed by term contractors, tenant’s service contractors, tenant’s fit-out and reinstatement works.
7. Attend to tenant’s request and feedback.
8. Responsible for alerting the management of any unusual occurrence or damage that have taken place or that may occur (ie. faulty of lifts, building exit route, etc.)
9. Any other duties as assigned by management.

Requirements

1. Minimum 3 years of experience in a office/data center/commercial establishment with sound technical knowledge of building services (M&E).
2. Higher Nitec in Facility Management or Nitec in Built Environment (Mechanical & Electrical Services).
3. Proficient in MS Office.
4. Solid understanding of general maintenance procedures and techniques.
5. Effective problem-solving abilities with good communication skills.
6. Able to perform shift work which includes working on Saturday, Sunday and on Public Holiday.
7. Comfortable to work morning shift (7am to 4pm) when required
8. Support anytime when critical emergency arises (24/7)
9. No overtime but will convert to time in lieu.

Position Title: Bookkeeper/Accountant

Job Summary:We're looking for a meticulous and organized individual to join us as a bookkeeper/accountant. Your role will involve maintaining accurate financial records, handling day-to-day bookkeeping tasks, and assisting with various accounting duties.

Responsibilities:

1. Recording Transactions: Enter financial transactions accurately and promptly into our accounting software or ledgers.
2. Accounts Payable: Manage accounts payable by processing invoices, getting approvals, and issuing payments.
3. Accounts Receivable: Handle accounts receivable tasks like invoicing clients, recording payments, and following up on overdue accounts.
4. Bank Reconciliation: Ensure accuracy by reconciling bank statements with our records and identifying any discrepancies.
5. Payroll Processing: Assist with payroll tasks such as calculating employee hours, preparing checks, and managing payroll taxes.
6. Financial Reporting: Prepare monthly, quarterly, and annual financial reports for management review.
7. Budgeting and Forecasting: Help in preparing budgets and forecasts by providing accurate financial data and analysis.
8. Tax Compliance: Assist with tax preparation and compliance activities, including maintaining records for audits.
9. General Ledger Maintenance: Keep the general ledger updated by posting journal entries and reconciling accounts.
10. Financial Analysis: Conduct analysis to identify trends and variances for decision-making.

Qualifications:

• Bachelor's degree in Accounting, Finance, or related field preferred.
• Previous experience in bookkeeping or accounting roles.
• Proficiency in accounting software like QuickBooks or Xero.
• Strong understanding of accounting principles.
• Attention to detail and accuracy.
• Good communication and interpersonal skills.
• Ability to work independently and manage priorities effectively.

RESPONSIBILITIES include the following. Other duties may be assigned :

• Maintain and ensure the IT systems, such as network administration, servers, desktop systems, office systems & etc. are well maintained and operate reliably. Duties include: regular monitoring, preventive maintenance, security patches, backup, recovery, review and upgrade.
• Responsible for all day-to-day IT related matters and to provide technical support for both hardware and software issues the users encounter as well as provide relevant IT training to the users.
• Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices for computers, email, applications and change request for all locations.
• Implement information security policies and governance to ensure compliance controls with commercial and legal requirements are met.
• Ensure security of data, network access, backup systems and maintain updated documentation of all IT systems.
• Assist with vendor evaluation, recommendation and negotiations. Manage third party vendors to ensure services and support are delivered in accordance with Service Agreement.
• Liasie with external providers for all business operating systems for any troubleshooting and their maintenance.
• Monitor current and future trends, technology and information that will enhance company’s growth.
• Manage and maintain accurate records of all local IT assets/inventory and asset configuration documentation.
• Develop required reports in response to business user and management needs.
• Administer and maintain the group’s Office 365 in all locations.
• Assist in any IT related ad-hoc projects when needed in all locations.
• Perform any other duties and responsibilities that may be assigned.

EDUCATION and/or EXPERIENCE

• Degree in Information Technology or equivalent with a minimum of 2 years experience in IT managerial role.

SKILLS, ABILITIES & ATTRIBUTES

• Good creative and analytical thinking and problem-solving skills
• Good leadership skills
• Strong human relations skills
• Strong planning, organising and coordination skills
• Good communications (verbal and written) and presentation skills
• Strong working knowledge in:

1. Hotel and F&B technology – PMS, POS, payment solutions
2. Management of service desk, or be ITIL certified
3. Fortigate Firewall, VLAN, L2 switching, Wireless, or be Cisco certified
4. Windows Server and server virtualisation, or be Microsoft certified
5. Webside development, hosting management, WordPress, Magendo

Who are we?

Job Summary

Nearest MRT: Novena
Contract Duration: 6 Months
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: $11.50 per hour

Job Responsibilities:

· Support benefits/welfare administration (e.g. distribution of LSA certs, events coordination such as Health Screening event, wellness activities – regular articles on wellbeing, consolidate responses from depts e.g. NE planning to increase pool of first aiders to meet national target, staff announcements)

· Assist in the secondment billings and checking, consolidate interns’ allowance payments

· Administrative support in the team’s plan to review the current leave/welfare benefits (e.g. surveys/benchmarking) with the view to improve employee experience

· Support in digitalisation tools testing for some of the digitalisation initiatives

· Administrative support in the recruiting and onboarding system project e.g. scheduling of meetings, consolidation of documents etc.

· Data generation/cleansing to support various data requests

Job Requirements:

· Minimum GCE O Levels.

· Past HR experience will be an advantage.

· Only Singaporeans need to apply.

We regret to inform that only shortlisted candidates will be notified. Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

Job Description

• Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner
• Explore and introduce different type of services and products that are available to our customers
• Analyzing customer intention in order to assist customers to your best abilities possible
• Performing general administrative and clerical duties
• Maintaining and updating customer’s records

Job Requirements

• Minimum Diploma
• At least 1 year experience in Call Centre, banking or customer service environment
• Good command of spoken and written English (Mandarin speaking would be a plus point to communicate with our Chinese speaking customers)
• Positive attitude, independent, able to multi-task and is a team player
• Pleasant voice, attentive listening and good communication skills
• Proficient in computer skills such as Microsoft Office applications

Working hours between Monday - Friday 8.30am to 7:00pm, Sat 9:00am to 1:00pm (Shift)

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Minimum “O” level and above.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

About TEAM LEWIS

We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards, including Cannes Lions, PRovoke Media, ICCO, European Excellence, PRCA Digital, Digital Impact, Global Digital Excellence.

At the heart of the business is the TEAM LEWIS Foundation (TLF). A non-profit charitable entity, funded by TEAM LEWIS, the TLF makes grants to support individuals undertaking charitable activities and charitable organisations in achieving their goals. The TLF plays a constructive role in promoting social, cultural, economic and environmental innovation that benefits society. It aims to strengthen the bonds between the communications industry, businesses, governments and non-profits. In 2022, the TLF granted $700,000 to local causes alone. Community charities are championed by TEAM LEWIS’ employees, who volunteer their time and skills to provide marketing and comms support to maximise the grants’ effectiveness.

Purpose of the role

The Account Manager works with both their clients and their team to ensure the efficient and effective running of their accounts. They clearly understand their clients’ objectives and requirements, the commercial terms of their retained accounts and projects and level of resource required to service the accounts. Client facing, Account Managers translate quick but creative thinking into decisive action; providing team management, delegation of tasks and exceptional media relations skills.

Key responsibilities and tasks

Client Management

• Builds and maintains strong relationships with clients, establishing self and TEAM LEWIS as an invaluable long-term partner for marketing and communications services
• Manages all communication with the client and ensures deadlines and service agreements are met consistently by the team
• Works closely with the client and Account Director to regularly review account performance, identifying and communicating opportunities for additional PR, marketing and digital services
• Adds value to new business pitches by providing support with coordination, content generation and presentation preparation, in addition to attendance
• Schedules, organises and runs regular client meetings and calls, providing consultative advice on tactical communications activity

Media relations

• Understands and avidly follows the news agenda, positioning clients and products within the wider news narrative
• Oversees all media relations activity on behalf of the client, maintaining key media contacts for campaigns and projects
• Builds, maintains and develops productive relationships with journalists, bloggers, influencers and analysts across national, trade and vertical media channels
• Utilises networks to create and maximise client coverage, advising on long-form and short-term narratives
• Maintains and promotes a sound understanding of current affairs relevant to the industry and the wider news agenda
• Deploys rapid response to breaking news on behalf of clients, reacting quickly to emerging stories in line with client profiles

Content

• Oversees and provides content creation for campaigns and projects including press releases, articles, blog entries, and other written material
• Drafts - and oversees the drafting of - a broad range of written materials including biographies, briefing documents, media alerts, soundbites, Q&As, backgrounders and boilerplates, ensuring a consistent level of high-quality content
• Works with content experts to improve knowledge of techniques and writing styles across multiple channels and platforms

Digital / Social media

• Uses social media platforms to expand own network, develop media relationships and positively impact client results
• Pitches additional digital content including infographics, animations and video to support written content and client aims
• Uses social media and proactively explores new tools, solutions and processes to continuously evolve and optimise client PR campaigns
• Provides social media insight as well as execution and management of related digital activity
• Works collaboratively with the digital team to increase the utilisation of digital services wherever possible

Team working and development

• Acts as a respected line manager, working closely with line reports to maximise strengths, improve weaknesses and support career development
• Line manages the account team, including coaching, supervision, assessment and review of junior team members
• Sets team objectives on a daily, weekly, monthly and quarterly basis
• Ensures the on-going achievement of all deliverable client objectives
• Monitors team activity levels against budget, increasing and decreasing individuals' allocation where necessary
• Provides guidance to colleagues on how to best manage campaigns, including answering general new business requests
• Works with the Talent team to recruit high calibre junior level candidates into the team
• Works with the HR team to reward, retain and develop your team and resolve any performance related issues
• Regularly attends and leads TEAM LEWIS training sessions and daily press briefings to enhance skills and develop knowledge

Reporting and analysis

• Ensures that all activity and results are reported back to the client, providing insight and analysis where possible
• Communicates account performance internally (account reviews) to relevant stakeholders
• Provides detailed reports to the Account Director or senior management team on request

General

• Runs and supports training sessions, with a view to maximising opportunities to expand team skills and grow revenues
• Takes a proactive role in promoting the TEAM LEWIS brand, its work, identity and values
• Supports the HR / talent team by promoting both internal and external opportunities at TEAM LEWIS across social media and via the referral scheme
• Contributes and supports the continuous improvement of systems, practices and policies

About you

• Relevant experience of working in a B2B, corporate, consumer or digital communications agency environment at a Senior Account Executive or Account Manager level
• Attention to detail
• Proven written ability in English and local languages
• Creative thinking
• Understanding of client business issues and requirements
• Highly developed presentation skills
• Thorough knowledge of media: print and broadcast
• Understanding of market research and analysis
• Ability to motivate and lead a team
• Ability to delegate effectively
• Calmness under pressure and ability to achieve tight deadlines
• Ability to interact with confidence at board-level with clients
• Proven ability to keep abreast of current affairs and relate them to client situations
• Polished and professional appearance

This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.

TEAM LEWIS is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality, empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that TEAM LEWIS is a place where everyone can thrive.