• Interact and engage with restaurant guests and maintains high quality service standards
• Motivate team members and maintain a high level of team spirit (or team cohesiveness)
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels from a Colleague, Guest and Owner perspective
• Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the Service Manager, for the operations look and feel, including but not limited to the overall decor and atmosphere of the restaurant

We are looking for someone who:

• Has a passion for Food & Beverage
• Loves interacting with guests
• Believes in teamwork
• Communicates with fluency in English (as well as the local language)
• Preferably has experience working in either a luxury restaurant or a 5* hotel background
• A self-starter and a team player
• Enjoys being challenged

What’s in it for you:

• A fun and supportive work environment
• Career progression with international work opportunities
• Daily meals
• Competitive remuneration, rewards & recognition
• Transportation benefits
• Flexible benefits

If you are the right person, what are you waiting for? Click the apply button now!

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritional and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.

Primary Job Function

The Senior Counsel's primary role will be to provide legal advice and direction to all business divisions in Philippines and Indonesia, including pharmaceuticals, medical devices, diagnostics and nutrition. The Senior Counsel will report to the Area Counsel, Asia Pacific.

The Senior Counsel will provide strategic legal support to business divisions, assess legal risks and ensure compliance with all applicable laws and regulations. Duties will include analysis and provision of legal advice focused on business-oriented solutions on a wide range of matters, including general commercial, privacy, competition and consumer law, disputes/litigation and employment work. The person in this role will assist in developing legal services support processes and systems for the businesses and in educating business teams on legal-related issues.

MAIN RESPONSIBILITIES

The Senior Counsel’s job responsibilities include the following:

• Identifies complex legal issues, develops solutions and implements mitigating resolutions
• Supports the business in the achievement of business objectives by rendering sound legal advice, appropriately balancing business growth and legal risk
• Distills complex legal issues efficiently and effectively for a business audience, often in novel or ambiguous situations
• Advocates for a position while maintaining collaborative and open-minded approach
• Leads cross-functional projects
• Willingness to develop an in-depth knowledge of Abbott’s businesses and the broader business impact
• Keeps abreast of changes in laws (anti-competition, data privacy, advertising & marketing)
• Regularly negotiates independently with customers, suppliers or government agencies on matters of strategic importance that affect a substantial portion of Abbott’s business or areas of significant importance to senior management

ACOUNTABILITY/SCOPE

• Advises business leaders and is recognized by these clients as both an expert in substantive legal and commercial advice
• Advises Area Counsel on critical projects within the region
• Executes core job responsibilities in an organized and timely manner
• Area of responsibility has significant and possibly material impact on Abbott
• Ability and willingness to travel

QUALIFICATIONS

• Law degree, preferably qualified in Southeast Asia
• Fluent in writing and speaking English, a Southeast Asia language would be advantageous
• 7+ years of relevant experience

Supervisory/Management responsibilities

• Helps the Area Counsel to develop Legal department strategy
• Serves as a role model and as a champion of the Legal department through work ethic, attitude, interpersonal skills and successful results

Position Summary:

Vice Presidents are essentially the owners of the firm. In this capacity, they must maintain and expand existing client relationships; generate new clients for the firm; have a track record of value creation; contribute to capability areas and are demonstrated team leaders/developers. Additionally, they must act as mentors and role models for Bain staff and are responsible for day-to-day team management.

Responsibilities:

• Maintain and expand existing client relationships – demonstrated ability to develop new service opportunities
• Demonstrate excellence and integrity across all dimensions of client service, including directing client needs assessment; preparing and presenting presentations and proposals; and negotiating and executing letters of agreement and contracts.
• Contribute to Bain’s strategy, operations and organization knowledge base. This includes overseeing the staffing and allocation of Bain and client resources; contributing to client-problem-solving and recommendations, and taking necessary steps to ensure that the client capitalizes on the value of the work.
• Develop, maintain, and extend relationships with senior-level client executives.
• Provide leadership role in creating business success stories.
• Contribute to and develop an expertise in capability areas.
• Responsible for the development of all Bain staff.

Qualifications:

• Advanced degree with 10-12 years previous consulting experience.
• Expertise in the application of strategy consulting at the senior client management level.
• Superior analytical skils
• Outstanding interpersonal skills; demonstrated ability to build and maintain existing and potential new client relationships.
• Excellent communication skills, both written and oral.
• Ability to effectively manage and motivate team members

The Service Associate - F&B (Captain) assist in ensuring smooth operations of the sections appointed in the F&B division. He/She will maximize profits, maintain food / beverage / service quality and ensure customer satisfaction.

Responsibilities:

• Conduct sales in new and assigned sectors and areas.
• Identify new business opportunities and develop a new customer base to achieve sales targets.
• Working cross-functionally to develop and execute a robust pricing strategy.
• Engage in regular sales activities such as customer management and tendering.
• Review project specifications and prepare quotations, costings, and regular sales reports.
• Analyze, develop, and implement plans for engaging the target market.
• Handle or support projects whenever required.

Requirements:

• Sales experience in general industries. Related experience in M&E industries and semiconductor industries is an advantage.
• Strong knowledge of construction estimating, bids, and engineering requirements.
• Experience in M&E contracts, documentation, and having an established network of vendors, suppliers, and contractors will be an advantage.
• Candidates with more years of relevant experience and proven good records may be considered for higher positions.
• Independent, proactive, positive attitude, and a team player with good interpersonal and communication skills.
• Possess a driving license; own car is preferred.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R2094940

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• Patent and design portfolio management;
• Patent and design filings in Asian countries, e.g. Singapore, India, Thailand, Vietnam, Indonesia, Philippines, Brunei, etc; and
• Advice on patent prosecution strategies.

Requirements:

• Holds an engineering or science degree
• At least two years’ experience in patent filing and prosecution work, preferably in multiple ASEAN jurisdictions
• Proficient with computers (should have knowledge of Microsoft Outlook, Word and Excel)

Interested candidates, please send an application (with your expected salary) to [email protected]. All applications will be treated with the strictest confidence.

ABOUT US

Cotton On is a global fashion and lifestyle brand that’s taking the Aussie lifestyle to the world. We do things our way. Laid-back and always lived to the fullest. We look out for our mates, wherever we are.

There’s nothing that excites us more than making a positive difference in people’s lives.

We stand for diversity, empowering people of all backgrounds to express their individual style and make their mark on the world.

We deliver the trends of the moment in womenswear, menswear and accessories, and inspire our community to have fun with it.

ABOUT THE ROLE
We are seeking a Merchandise Manager who will report directly to the Head of Merchandising Asia. If you have a strategic mindset, can steer the vision forward, possess a passion for retail, and excel in overseeing stock allocation and inventory optimization to enhance sales, gross profit, and minimize dilution, along with a strong commitment to achieving business objectives, we urge you to connect with us.

Roles & Responsibilities:

• Drive merchandise strategy and seasonal plans across all channels
• Lead our team with a customer-centric mindset, ensuring precise stock allocation
• Analyze brand and channel performance to optimize sales and profitability
• Oversee the exit plan for SKUs, optimizing Open to Buy and product freshness
• Provide volume forecasting and DC projections to our partners
• Collaborate closely with our DC to maintain stock availability and efficient inventory flow
• Conduct regular site and store visits to fine-tune inventory and identify optimization opportunities
• Share insights and data trends to influence product investment decisions
• Attend brand milestones to ensure alignment with merchandise strategy
• Collaborate daily with VM and Retail partners to execute plans effectively
• Foster team growth and development at every stage
• Set clear expectations, review performance, and provide feedback using our performance framework
• Uphold COG principles and cultivate a team of passionate brand ambassadors
• Prioritize safety and well-being in alignment with our Safety Matters Framework.

BENEFITS

We are committed to personal and professional development, which is supported by an ever growing and expanding structure. We believe our people deserve the best space to their best work and to support this we provide:

• Local and Global career growth – progress your career across our Brands within the Group
• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo
• Wellness support 24/7 – mental health, relationships, family + more
• Paid Parental Leave program – helping parents return to the workplace
• Flexible working – enabling you to find the right working rhythm to be at your best.
• Team mingle celebrations, speaker’s series, surprise and delight moments – the magic happens when we get together.

At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

Responsibilities:

• Basic data entry to input banking data into the system
• Processing Concur claims
• Ensure high level of accuracy and completeness
• Adhere to the organization regulations to ensure that the information remain confidential
• Assist on name card scanning and stationery ordering on e-Procurement
• Other ad hoc duties as per requested

Interested applicants please send your resume in MS Words format to [email protected] and much appreciated if you could attention it to Steven Tan

Only shortlisted candidates will be notified.

www.ambition.com.sg

EA Registration Number: Tan Eng Foo (Steven) / R2090530

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D. Licence Number: 10C5117

Responsibilities:

Handle Software related issues in the machines at customer sites, troubleshoot and debug software problems.

Provide support to field service engineers for onsite Software related matters.

Review machines log files, machine configuration and related machine information to identify problems areas for software related matters.

Liaise with Software team to clarify customers’ request, issues, problems that are identified.

Create User request, SIR (Software Issue Report) and needed information for Engineering software team to understand the requirement as to provide correct solution.

Support bench or machine test for new release software before onsite implementation.

Update and maintain all service-related documentation or reports in databases (e.g. customer feedback system) for effective recording, monitoring, and resolution for software issues.

Requirements:

Degree in computer science or related discipline

Experience in servicing & software troubleshooting skills and C++ programming knowledge

Good communication skills

Able to travel overseas

Duties and responsibilities

• Drive growth of key products according to sales strategy set by management
• Manage and grow relationships with existing and potential customers to identify new business opportunities and customer needs
• Advise customers on forthcoming product developments and suggest solutions based on their needs
• Actively seek out new sales opportunities through cold calling and networking
• Gather market, customer & competitor insights to understand industry trends and future buying behavior to feed back to company
• Participate on behalf of the company in trade exhibitions, events and demonstrations
• Gain a clear understanding of customers’ businesses and requirements to effectively negotiate agreement terms, price variations and structure, delivery methods and specifications to close sales
• Make accurate, cost calculations, and provide customers with quotations
• Timely submission of sales and order information to sales office for processing
• Liaise with suppliers to check on the progress of orders
• Collate complaint samples, forms and related information, and promptly provide investigation result to customer
• Prompt forwarding of product complaints to local responsible person
• Review own sales performance, aiming to meet or exceed targets
• Understand and abide by requirements of Good Distribution Practice (GDP) & Good Distribution Practice Medical Device Singapore (GDPMDS)
• Understand and act according to company SOPs

Must Have Requirements

• Minimum Diploma in Business Administration, Marketing, Nursing, Pharmacy or Biomedical Sciences
• Possess sales or patient/customer facing experience
• Experience in dealing with public or private hospitals or have worked in a public or private hospital in the area of General Surgery or Clinical Nutrition or drugs/ ICU/ Emergency Department/ OT
• Proficiency in using MS Excel, MS Word and MS PowerPoint is a must

Desirable Requirements (not mandatory)

• Experience working as a Nurse or Inpatient Pharmacist
• Have experience and network with healthcare professionals
• Good communication & interpersonal skills

Job Description

The candidate must have experience in team leadership and solution design
Experience Requirements
Minimum 3 years’ experience in designing and maintaining a system of at least 500 man-days (system development effort), with the relevant skill setsin programming and development framework, integration, database, job scheduling and automation, document and content management, workflow management, and reporting. Familiar with Batch & online application design concepts & should have experience in handing large volume of data.
Skill sets:
Microsoft .NET version 4.5 and above
C# / VB.NET/ Java programming
Microsoft SQL Server
IBM DB2 Mainframe
IBM Message Broker
Ascential Datastage
TIBCO
FairIsaac Blaze Advisor
Dollar Universe
Adobe
COGNOS
I-Sprint UAM
FileNet
EFlow
Centera
Responsibilities
· Manage the team to ensure productivity and ensure effective and quality outputs.

· Manage the welfare of the team members. Ensure smooth day to day operations of the team.

· Responsible for the planning of the weekly work plan to ensure efficient productivity.

· Responsible for achieving weekly work plan (targets) through tracking and ensure team hits dateline set out for the team.

· Take up ownership and drive through all issues faced by the team, e.g. address issues escalated from team members to resolve them in a prompt manner.

· Escalate to Group Lead in a timely manner when issues or problems cannot be resolved.

· Ensure that team members follow the AM(Application Maintenance) processes and perform periodic reviews to ensure consistency. Actively observe and highlight to Group Lead areas for improvement in AM processes.

· Provide technical guidance or mentorship to fellow team members. Provide timely feedback to team members to assist and develop team members in technical and functional specialties.

· Ensure high team morale and efficient/professional work attitude.

· Manage the production application source codes, configuration files, database changes, related documentation, etc for all modules under their charge.

· Review and approve any changes to these documents before checking into central repository.

· Take up the role of Group Lead in his/her absence when appointed.

Additional Job Details:

1 - .NET Software Development

2 - Microsoft ASP.NET

Primary Skill

.NET Programming

Job Description

The candidate must have experience in team leadership and solution design
Experience Requirements
Minimum 3 years’ experience in designing and maintaining a system of at least 500 man-days (system development effort), with the relevant skill setsin programming and development framework, integration, database, job scheduling and automation, document and content management, workflow management, and reporting. Familiar with Batch & online application design concepts & should have experience in handing large volume of data.
Skill sets:
Microsoft .NET version 4.5 and above
C# / VB.NET/ Java programming
Microsoft SQL Server
IBM DB2 Mainframe
IBM Message Broker
Ascential Datastage
TIBCO
FairIsaac Blaze Advisor
Dollar Universe
Adobe
COGNOS
I-Sprint UAM
FileNet
EFlow
Centera
Responsibilities
· Manage the team to ensure productivity and ensure effective and quality outputs.

· Manage the welfare of the team members. Ensure smooth day to day operations of the team.

· Responsible for the planning of the weekly work plan to ensure efficient productivity.

· Responsible for achieving weekly work plan (targets) through tracking and ensure team hits dateline set out for the team.

· Take up ownership and drive through all issues faced by the team, e.g. address issues escalated from team members to resolve them in a prompt manner.

· Escalate to Group Lead in a timely manner when issues or problems cannot be resolved.

· Ensure that team members follow the AM(Application Maintenance) processes and perform periodic reviews to ensure consistency. Actively observe and highlight to Group Lead areas for improvement in AM processes.

· Provide technical guidance or mentorship to fellow team members. Provide timely feedback to team members to assist and develop team members in technical and functional specialties.

· Ensure high team morale and efficient/professional work attitude.

· Manage the production application source codes, configuration files, database changes, related documentation, etc for all modules under their charge.

· Review and approve any changes to these documents before checking into central repository.

· Take up the role of Group Lead in his/her absence when appointed.

Additional Job Details:

1 - .NET Software Development

2 - Microsoft ASP.NET

Primary Skill

.NET Programming

Job Descriptions:

· Ensuring clean, safe and well-organized shop.

· Setting up work stations, and ensuring cleanliness and tidiness throughout shift.

· Assisting with keeping linens clean and tidy, and replacing them between sessions.

· Sterilizing equipment.

· Consulting with clients to identify appropriate massage services.

· Providing massage services listed in brochure.

· Maintaining records and filing documentation.

· Complying with all applicable standards, rules and regulations.

Working Location:

· North Bridge Rd, Singapore 198736 (MRT” Lavender, Jalan Besar, Nicoll Highway, Bencoolen)

Working Hour:

· 6 days work week, 10 - 12 hours

Salary:

· To be discussed during interview

Requirements:

· Able to work on public holidays

· Able to work 6 days a week

· Able to work and stand for long hours

· Cannot reject assigned clients / jobs

· Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.

· Decent communication skills, both verbal and written.

· Excellent people skills.

· Well-groomed, professional appearance.

· Comfortable with performing massages on diverse clients.

Job Descriptions:

· Ensuring clean, safe and well-organized shop.

· Setting up work stations, and ensuring cleanliness and tidiness throughout shift.

· Assisting with keeping linens clean and tidy, and replacing them between sessions.

· Sterilizing equipment.

· Consulting with clients to identify appropriate massage services.

· Providing massage services listed in brochure.

· Maintaining records and filing documentation.

· Complying with all applicable standards, rules and regulations.

Working Location:

· North Bridge Rd, Singapore 198736 (MRT” Lavender, Jalan Besar, Nicoll Highway, Bencoolen)

Working Hour:

· 6 days work week, 10 - 12 hours

Salary:

· To be discussed during interview

Requirements:

· Able to work on public holidays

· Able to work 6 days a week

· Able to work and stand for long hours

· Cannot reject assigned clients / jobs

· Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.

· Decent communication skills, both verbal and written.

· Excellent people skills.

· Well-groomed, professional appearance.

· Comfortable with performing massages on diverse clients.

Job Descriptions:

· Ensuring clean, safe and well-organized shop.

· Setting up work stations, and ensuring cleanliness and tidiness throughout shift.

· Assisting with keeping linens clean and tidy, and replacing them between sessions.

· Sterilizing equipment.

· Consulting with clients to identify appropriate massage services.

· Providing massage services listed in brochure.

· Maintaining records and filing documentation.

· Complying with all applicable standards, rules and regulations.

Working Location:

· North Bridge Rd, Singapore 198736 (MRT” Lavender, Jalan Besar, Nicoll Highway, Bencoolen)

Working Hour:

· 6 days work week, 10 - 12 hours

Salary:

· To be discussed during interview

Requirements:

· Able to work on public holidays

· Able to work 6 days a week

· Able to work and stand for long hours

· Cannot reject assigned clients / jobs

· Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.

· Decent communication skills, both verbal and written.

· Excellent people skills.

· Well-groomed, professional appearance.

· Comfortable with performing massages on diverse clients.

Job Descriptions:

· Ensuring clean, safe and well-organized shop.

· Setting up work stations, and ensuring cleanliness and tidiness throughout shift.

· Assisting with keeping linens clean and tidy, and replacing them between sessions.

· Sterilizing equipment.

· Consulting with clients to identify appropriate massage services.

· Providing massage services listed in brochure.

· Maintaining records and filing documentation.

· Complying with all applicable standards, rules and regulations.

Working Location:

· North Bridge Rd, Singapore 198736 (MRT” Lavender, Jalan Besar, Nicoll Highway, Bencoolen)

Working Hour:

· 6 days work week, 10 - 12 hours

Salary:

· To be discussed during interview

Requirements:

· Able to work on public holidays

· Able to work 6 days a week

· Able to work and stand for long hours

· Cannot reject assigned clients / jobs

· Proficient knowledge of foot reflexology, Tui Na massage, body oil massage, sports and/or deep tissue massage.

· Decent communication skills, both verbal and written.

· Excellent people skills.

· Well-groomed, professional appearance.

· Comfortable with performing massages on diverse clients.

■ Our company

We are Japanese accounting and tax firm in Singapore.

We provide accounting and tax services to our Japanese clients who expand their business in Singapore.

And we also provide the same kind of services to our Singapore clients who expand their business in Japan.

■ Qualifications and Profile

• Tax Academy's Income Tax Programme Level 2
• Minimum 5 years relevant working experience
• International tax knowledge will be advantageous

Focused on high quality and accurate work; diligent and detail-orient

■ Job Responsibilities

• Responding to clients queries
• Supervise accounting tasks and Review, ensuring accuracy in monthly management accounts and financial statements.
• Supervise accounting and tax compliance, and filings.
• Identify and execute process improvements for efficiency and internal controls.

■ Benefits

- S$4,500~5,500k

- Bonus（depend on performance）

- Full remote work

● Manage the day-to-day operation of the department and ensure all standards are followed with a team of 2 other butchers/cashiers and part timers.

● Able to execute meat cutting including, deboning, trimming, portioning and slicing. Also able to slice yakiniku cuts and shabu cuts. Be able to handle both halal and non halal meats.

● Experience in making sausages, hams and cured meats.

● Confident in weighing, labelling and pricing different cuts of meats on request by customer in efficient manner to keep the customers happy, while minimising wastage.

● Stocks, displays and rotates meat, poultry, seafood products in the butcher block to ensure quality, freshness, selection, eye-appeal and proper inventory level. Be able to replenish and look for replacements for items at the store based on demand.

● Maintain clean and orderly refrigerators and work areas by the standardized company procedures.

● Able to use and update the inventory control system and stock checking of meats upon arrival with the team. Basic IT literacy like data entry and updating the inventory is necessary.

● Able to follow SOPs and production standards of the company. Bonus: if you are able to improve and modify existing SOPs for operations.

● Handles customer-relations (in person, Whatsapp and online). Assists customers by taking and filling special orders as well as offer product suggestions in a friendly manner.

● Ability to speak, read and write in English comfortably.

o Bonus: If you speak Mandarin or other Chinese dialects (e.g. Hokkien, Canto)!

● Work with the co-founders to hit the sales targets by supporting and executing the sales and marketing strategies that are implemented.

· Receptionist duties, e.g., daily mail, answering telephone calls.

· Ensure proper execution of all office administrative tasks.

· Assist HR to prepare simple reports such as interview/recruitment update.

· Send e-mails or call applicants to arrange for interviews.

· Pantry upkeep and replenish supplies, including drinking water.

· Issue Company's phones and SIM cards.

· Office machines upkeep and maintenance.

· Check Starhub monthly billings of employees.

· Check Office staff punch cards, movement & attendance.

· Prepare staff monthly salary attendance sheet for payment.

· Issue Staff Birthday vouchers.

· Check attendance and key in all office staff for AL, MC, NPL, OIL.

· Help to advertise (English papers) for staff and SG when necessary.

· Ordering of office stationery for office and outlet staff.

· Ordering and issuance of all (BW and SG) outlet staff uniforms/ cleaning towels/ apron /caps and check stock.

· Work with L&D Executive to check Outlet staff for Food Hygiene Cert.

· Assist L&D Executive to arrange for FSH training for new outlet staff where necessary.

· Check company vehicles Petrol credit card.

· Manage staff condolence matters.

· Administering Long Service Award.

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Head, Digital & Growth Marketing

Position title: Head, Digital & Growth Marketing

Reports to: Director Growth and Partnerships

As an experienced manager you will lead an exciting newly formed team, combining the highest levels of supporter care, building meaning and sophisticated journeys for our supporters to join and stay motivated in helping to restore nature to its glorious best and to save our planet.

In this role, your flair and ambition will be the driving force in bringing together traditional customer and supporter retention, alongside building and growing an integrated digital approach in communications.

You will play a key role in the marketing, communications and fundraising leadership team, ensuring the WWF-Singapore conservation & organisational strategies are implemented across all our supporter communications. Seeking to always optimize our support and income across multiple channels.

You will be a highly effective marketing & fundraising manager with a proven track record of developing people and programmes. Capable in mobilising, inspiring and developing a high level of personal performance, across a multiple of disciplines to drive successful income generation campaigns.

As Head of a large Department your main duties will be:

1. Increase and diversify revenue streams by involving volunteers and non-financial supporters
   
   : Rather than continuously pursuing new leads, we can convert existing contacts into financial supporters, reducing our cost per lead and avoiding market saturation. This also allows us to focus on nurturing those who have already shown interest in WWF, resulting in higher conversion rate. We have already adopted this approach with the Telemarketing team, with 80% of their focus shifted from generating new leads to reactivating lapsed donors.
2. Provide a meaningful 360-degree experience and identify cross-selling opportunities: With the right systems we can categorize our supporters and volunteers into different groups based on their level of engagement, and tailor our engagement tactics accordingly. This will help us increase loyalty and optimize our strategies, such as creating personalized activation and call-to-action plans for each group within the Kosong Plan journey, which will lead to cross-selling and up-selling revenue opportunities.
3. Adopt a unified digital marketing and social media strategy to enhance the efficiency of our channels and boost ROI: By consolidating our social media and digital marketing strategies, this team can fix some frictions and breakthroughs and create tailored campaigns, strengthen our brand identity, and analyze data to improve performance. This will not only foster trust and loyalty among supporters, donors, and volunteers, but also optimize and save resources and prevent duplicative efforts, contributing to better use of WWF-Singapore’s funds. For example when launching a new campaign, we can repurpose efforts and target a wider audience (volunteers, non-financial supporters) and have a greater impact with the same resources.
4. Establish the Database, Operations and Transformation team which could be hived-off as a standalone unit in due course: To provide additional support to the entire organization. This will enable this team to focus more on generating income and retaining supporters and donors, while the Database, Operations and Transformation team can focus on enhancing data management, streamlining operations, and developing systems that will benefit all departments, such as Partnerships, Finance and Project & Ops. Our goal is to improve the efficiency and effectiveness of our operations, ultimately driving greater impact for our cause.
5. Optimize and standardize all reporting needs linked to fundraising according to the set objectives and needs of individual units in the organization, e.g. Finance, Communications, multiple Fundraising Units, Donor Care. Ensure timely delivery of reports.
   1. Develop and implement a comprehensive & cross-functional donor acquisition, retention, care, and growth strategy.
   2. Work with the team to build program strategies to deliver on ROI, gross and net income targets, financial KPI’s and donor care.
   3. Uses donor insights to drive strategic planning, including the development of annuity streams, repeat giving and increased frequency of giving.
   4. Maintain a rolling strategy that ensures short, medium and long term goals are met and articulate, promote and demonstrate plans across broader teams.
6. As a senior member of the Marketing, Communications and Fundraising unit provide strategic input to the overall fundraising strategy in line with the Conservation & Organisational strategies.
   1. Contribute to a rolling communications calendar, identifying all internal and external communications and activities and appeals
7. Optimize and ensure smooth flow of processes like: charging, donor engagement journey (welcome calls, email communications, events and gatherings, welcome packs, etc.)
   1. Work with the fundraising team to ensure the donor engagement is in line with the planned donor journey.
   2. Analyse data to help guide decision-making for improved customer service, retention, etc.
   3. Provide insights from a retention perspective to the acquisition teams, to help improve the quality of new supporters.
   4. Working across the retention, digital and acquisition teams team to deliver the donor retention & development program optimizing income and retention
8. Oversee compliance to and ensure best practice on PCI, PDPA
   1. Monitor activities and processes for potential risk with all relevant policies and procedures including compliance with donations policy, finance and banking policies; ensure fundraising activities comply with the relevant fundraising legislation and licenses.
   2. Driving innovation and improving fundraising processes, policies, reporting and evaluation.
9. Growing and diversifying fundraising streams across regular and single giving, community and peer to peer giving, and digital giving.
10. Deliver a Mid Value donor programme, aligning with Philanthropy and Corporate engagement teams, building a pipeline of high value supporters with a donor centric philosophy.
11. Inspire and empower the team, ensuring key accountability and responsibility to deliver the annual business plan.
12. Manage customer service/donor retention to ensure we are meeting target SLAs, meeting retention and donor satisfaction objectives.

Working with colleagues in the fundraising & communications team to ensure best practice fundraising and communications are in place and ensure these are tailored to the markets. Ensure any developments in the market are researched and monitored, with the communications team taking advantage where appropriate.

C. Scope of work:

• Telemarketing
• Upgrades
• Membership Care (various campaigns)
• Donor Acquisition
• Donor retention & loyalty
• Donor and P2P events planning and execution
• Digital performance marketing
• Digital fundraising
• Emergency fundraising
• Direct Marketing fundraising
• Mid Value Programme
• Email marketing strategy for FR purposes
• Lead generation (online and offline)
• Lead generation (online and offline)
• Graphic design and copywriting
• Collaborations SME
• Peer-To-Peer
• Reporting and analytics
• Volunteer recruitment and retention
• Volunteers communications strategy
• Supporters recruitment and retention
• Supporters communications strategy
• Overall events planning and execution
• Digital campaigns planning and execution for non FR purposes
• Social media strategy
• Social media content creation for non FR purposes
• Social Media Community management
• Online and offline content creation
• Email marketing strategy for non FR purposes
• Website creation & management (in partnership with brand & communications team)

Required Qualifications

• Bachelor's Degree, Post Graduate/Professional qualifications, Business Studies, Digital Marketing or equivalent experience
• Ability to demonstrate practical application of digital marketing expertise to raise funds and retain our supporters
• At least 8-10 year(s) of working experience in the related field, ideally with charities with individual fundraising of over $2million
• Good command over English, with a flair for content and loyalty strategy
• Able to manage multiple tasks and deliver on tight time-frames
• Excellent project management skills
• Strong attention to details and good interpersonal and vendor management skills
• Experience in fundraising or charity projects is essential

Job Responsibilities

· Assist Chefs with creation and preparation of local & western cuisine

· Check that quantity and quality of items ordered are received and stored in proper conditions

· Ensure safe and proper use of equipment at all times and to give guidance to all culinary colleagues

· Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist.

Job Requirements

· At least 2 years relevant experience in preparation of local & western cuisine

· Team player but also able to work independently

· Able to multi task and thrive in a fast paced environment

· Able to work on rotating shifts, weekends and public holiday

Job Description:

• Serve as the after-sales on-site service engineer of marine environmental protection equipment and other supporting products, responsible for the boarding overhaul, maintenance, training and other work of EGC system, SCR system, FGSS system and other equipment;
• Be responsible for on-site management of after-sales service, including repair, maintenance, training, spare parts management, user communication, opinion collection, service report writing, etc., and be responsible for the quality of on-site after-sales service.

Requirements

• Proficiency in reading and writing Chinese is essential for communicating with China client
• Diploma and above, major in marine, mechanical, electrical and other related fields;
• Good working knowledge with the use, maintenance and overhaul requirements of marine environmental protection products, such as EGC system, SCR system, FGSS, etc;
• At least 2 years of after-sales service experience of marine equipment;
• Work actively, have a strong sense of responsibility, have strong communication and coordination skills, have good written expression skills and oral expression skills.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Financial Reporting
  • Review the financials of the Schools, Offices, Centres and Institutes (SOCIs) monthly to ensure accuracy, completeness, and appropriate presentation.
  • Prepare standardised regular financial performance reports in compliance with standards and regulations.
  • Evaluate the financial performance with relevant stakeholders to determine any actions to be taken.
  • Provide training / guidance to the SOCIs' management team (e.g. HODs, Assistant Deans, Budget co-ordinators).
  • Support budgetary control, including monitoring of fund utilisation and performing system budget/fund transfers.
  • Post accounting entries necessary for effective management reporting.
  • Handle queries from SOCIs on financial systems and other information.
• Planning & Analysis
  • Facilitate SOCIs' budget & forecast submissions
• Communication
  • Be the central point of contact for the SOCIs on all financial matters.
  • Enhance awareness and adherence to financial policies.
  • Build strong, effective relationships across SOCIs to ensure their needs are addressed and finance policies are understood.
• Process Improvement
  • Align and streamline processes within and across SOCIs to achieve consistency and efficiency

• Degree in Accountancy, preferably with CA qualifications.
• At least 5 years of relevant experience.
• Successful track record in business partnering and financial planning & analysis (FP&A).
• Keen interest in driving process improvements.
• Familiar with SAP usage and data extraction.
• Familiar with BI tools (eg. Qliksense, Power BI, Tableau).
• Strong inter-personal and communication skills.
• Able to work independently and handle multiple priorities in a fast-paced environment.
• Fluent in both written & spoken English.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

The Events and Sales Executive is responsible and accountable for management of venue hire, working with the Events Manager to develop the venue hire offer in order to meet the needs of our diverse audience. A creative individual with a passion for event management and sales, the Event and Sales Executive will have responsibility for implementing the venue hire strategy, setting, achieving and exceeding financial targets, developing and implementing marketing strategies, which promote the venue hire, developing key relationships and ensuring events, are managed effectively by the Operations team.

ROLE RESPONSIBILITIES

· To create an attractive venue hire experience in line with the Zouk brand

· To improve on our current Corporate Deck to make it more attractive

· Plan and implement a sales strategy for venue hire, working to hit targets

· Manage the sales and booking of events including dealing with enquiries, following up with potential clients, meeting clients and cold- calling

· Manage the events booking confirmation contracts and function orders

· Work closely with finance with regards to invoicing

· Ensure venue hire events are delivered by the Operations team by ensuring detailed

Function Orders are prepared

· Maintain effective communication and working relationships with colleagues in order to ensure a joined-up approach to the venue hire activity

· Nurture and build relationships with current and potential corporate/private clients

· Actively pursue own personal development and is self-motivated to achieve targets

ROLE REQUIREMENTS

· Diploma in business, hospitality, marketing related fields

· Minimum 1 to 2 years of relevant experience

· Service oriented mindset balanced with strong financial competency

· Excellent communicator with exceptional persuasive and negotiation ability

· Ability to manage multiple projects independently