As an Operations and Call Centre Manager for an airport transfer and limousine company, your scope of work would include the following responsibilities:

1. Operations Management:

- Oversee the day-to-day operations of the airport transfer and limousine services.

- Develop and implement operational policies, procedures, and standards to ensure efficient and smooth operations.

- Manage and optimize the company's fleet of vehicles, ensuring proper maintenance and availability.

- Coordinate with drivers, dispatchers, and other staff to ensure timely and reliable service delivery.

- Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions.

- Ensure compliance with relevant regulations and industry standards.

2. Call Centre Management:

- Supervise and lead a team of call centre agents, providing guidance, training, and performance feedback.

- Develop and implement call centre strategies and processes to enhance customer service and satisfaction.

- Monitor and evaluate call centre performance metrics, including call volume, response time, and customer satisfaction.

- Implement and maintain call centre technology systems, such as phone systems and customer relationship management (CRM) software.

- Handle escalated customer inquiries or complaints, resolving issues and ensuring customer satisfaction.

- Develop and implement quality assurance measures to ensure consistent service quality and adherence to company standards.

3. Customer Service:

- Ensure excellent customer service experience throughout the entire customer journey, from booking to completion of service.

- Implement strategies to enhance customer satisfaction, loyalty, and retention.

- Handle customer inquiries, complaints, and special requests, providing timely and effective resolutions.

- Collaborate with other departments to address customer needs and improve service quality.

- Monitor customer feedback and reviews, taking appropriate actions to address any issues or concerns.

4. Staff Management and Development:

- Recruit, train, and manage a team of drivers, dispatchers, and call centre agents.

- Conduct regular performance evaluations and provide coaching and feedback to support staff development.

- Foster a positive work environment, promoting teamwork, motivation, and employee engagement.

- Implement training programs to enhance staff skills and knowledge.

- Ensure compliance with employment laws and company policies.

5. Administration and Reporting:

- Maintain accurate records and documentation related to operations, customer interactions, and staff performance.

- Prepare regular reports on operational performance, customer service metrics, and other key performance indicators (KPIs).

- Analyze data and provide insights to drive operational improvements and cost efficiencies.

- Manage budgets and expenses related to operations and call centre activities.

Overall, your role as an Operations and Call Centre Manager would be to ensure the smooth operation of the airport transfer and limousine services, provide excellent customer service, and lead and develop a high-performing team.

Job Description

Housekeeping

• Clean and maintain cleanliness of the premises
• Clearing of trash receptacles, disposing of waste and replace clean trash bags after clearing the bin
• Handle and dispose of waste.
• Any other duties as assigned when required.

Requirements:

• 6 - days work week
• Prior cleaning work experience preferred.
• Knowledge of safe work procedure.

Tecson Engineering is an electrical engineering firm established in 1986, specializing in reel engineering projects. With a rich history spanning over three decades, we have garnered extensive experience and expertise in delivering innovative solutions to our clients. Our commitment to excellence, coupled with a relentless pursuit of technological advancement, has positioned us as industry leaders in electrical engineering. At Tecson Engineering, we pride ourselves on our dedication to quality, integrity, and customer satisfaction, driving us to continually push the boundaries of what's possible in our field.

Location: On-site (1003 Toa Payoh Industrial Park)

Position Type: Part-time / Full-time

Singaproean / PR Only.

Job Description:

Tecson Engineering is seeking an ambitious and dedicated individual to join our team as a Personal and Admin Assistant. In this multifaceted role, you'll spearhead administrative initiatives while providing indispensable support across various departments including HR, Finance, and project-related endeavors. With an emphasis on on-site collaboration, you'll have the opportunity to accompany our directors to job sites, enriching your experience.

Responsibilities (inclusive but not limited to):

1. Administrative Excellence: Efficiently manage administrative duties encompassing appointment scheduling, file maintenance, correspondence handling, and meeting coordination.
   Uphold confidentiality protocols, ensuring the secure handling of sensitive information.
   Demonstrate proficiency in Microsoft Office applications, harnessing technology for streamlined workflows.
   
2. Departmental Support: Collaborate with HR personnel in recruitment efforts, onboarding processes, Payroll, and fostering positive employee relations.
   Assist the Finance department in tasks such as expense tracking, invoicing, and budget management, contributing to fiscal prudence.
   Facilitate project-related activities, aiding in documentation, data entry, and schedule coordination to ensure project success.
   
3. Proactive Engagement: Embrace ad hoc responsibilities including scheduling meetings, liaising for events, and updating social media accounts and website content, amplifying our online presence. You might be required to take up courses sent by Tecson Engineering and also you will be required to accompany our directors on visits to contruction job sites if necessary.
   Exhibit punctuality and reliability in completing assigned tasks promptly, demonstrating a commitment to organizational efficiency.
   

Requirements:

• Diploma in Business Administration or related fields.
• Singaporean/PR Only
• Experience or knowledge in HR (Payroll, Work Permit matters, IR8A, CPF etc..) and/or Accounting (Balance Sheet and P&L preparation, GST Submission etc..) is a plus.
• Exemplary organisational and time management skills, coupled with meticulous attention to detail.
• Exceptional communication and interpersonal abilities, fostering positive relationships across departments.
• Proven ability to work autonomously and collaboratively in a fast-paced environment, adapting seamlessly to evolving priorities.
• Enthusiastic and proactive demeanor, displaying eagerness to learn and assume new responsibilities.
• Proficiency in computer literacy, with a strong command of Microsoft Office applications.
• Previous experience in administrative roles or relevant fields.

Join Tecson Engineering in charting the course towards innovation and excellence. As a member of our dynamic team, you'll embark on a journey of professional growth and fulfillment, making a tangible impact every step of the way. If you're ready to unleash your potential and contribute to our legacy of success, we invite you to apply today.

To escalate your application, kindly email your resume directly to our HR Team at [email protected].

Job Description

We are seeking an experienced and dynamic Restaurant Manager to oversee the daily operations of the restaurant. The ideal candidate will have a strong background in food safety, inventory management, cost control, staff scheduling, customer service, budgeting, P&L management, food preparation, quality assurance, and team leadership. The Restaurant Manager will be responsible for ensuring the smooth functioning of all restaurant activities, maintaining high standards of food quality and service, and maximizing profitability.

Responsibilities

• Oversee all aspects of restaurant operations, including food safety, inventory management, cost control, staff scheduling, and customer service.

• Develop and implement strategies to achieve sales targets and profitability goals.

• Monitor and analyze financial performance, including budgeting, P&L management, and cost control measures.

• Ensure compliance with health and safety regulations and food handling guidelines.

• Train and motivate staff to provide excellent customer service and maintain high standards of food quality.

• Create and maintain staff schedules to optimize productivity and meet customer demand.

• Collaborate with the kitchen team to ensure efficient food preparation and timely delivery.

• Conduct regular quality assurance checks to maintain food quality and cleanliness standards.

• Resolve customer complaints and ensure customer satisfaction.

• Stay updated with industry trends and implement innovative ideas to enhance the dining experience.

Requirements

• Minimum 5-10 years of experience as a Restaurant Manager or in a similar role.

• Strong knowledge of food safety regulations and procedures.

• Proficient in inventory management, cost control, and budgeting.

• Excellent organizational and leadership skills.

• Exceptional customer service and communication abilities.

• Diploma or equivalent qualification in Hospitality Management or related field.

• Proven track record of successfully managing a restaurant operation.

• Ability to work in a fast-paced, high-pressure environment.

If you meet the above requirements and are passionate about delivering exceptional dining experiences, we would love to hear from you.

You hereby acknowledge and provide your consent for the utilization of your personal data for the explicit purpose of recruitment and job placement with this job application.

We regret to inform that only shortlisted candidates would be notified.

Responsibilities:

• To develop business opportunities for EMR (Electronic Medical Record) for specialist center and clinic.
• To follow up on sales leads.
• To determine business opportunities by analyzing business needs.
• To develop and maintain marketing collateral (brochures, presentation slides, corporate website, etc.).
• To develop a strong technical and domain knowledge of all Company solution, products and services.

Requirements

• Diploma/Bachelor Degree in Business Administration/Marketing/IT or equivalent.
• High-level of knowledge in software technology.
• At least 1 year relevant experience in similar industry.
• Excellent written, verbal communication, presentation and negotiation skills.
• Able to work independently, as well as a team player.
• Proactive self-starter with an analytical and creative mind.
• High commercial acumen and a record of confidence dealing with middle managers through to decision makers.
• Healthcare IT experience is very much advantageous.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

To perform the tasks of teaching, training, supervising, maintaining and developing the functioning level of the client to function adequately and independently in the areas of Activities of Daily Living, Community Living, Social and Recreational Skills.

Conduct programmes and activities for residents

• Implement social, recreational and educational activities to promote independence, health, wellness, and quality of life
• Provide input for the design of social, recreational and educational activities to promote independence, health, wellness, and quality of life
• Guide residents in the development of basic personal and social skills, simple academics or work skills
• Monitor the progress of residents in the area of independent living skills
• Identify areas of improvement in programmes, activities and training in consultation with other staff/AHPs.

Support Allied Health Professionals

• Monitor and implement programmes designed by Allied Health Professionals in the area of health fitness & wellness programme, motivational & behaviour management plans as well as sensory awareness
• Communicate critical information to the Social Worker and Centre Manager

Administrative & Operations

• Support unit operational and logistics management
• Ensure centre and residents' safety and security
• Record information in residents files
• Provide personal care assistance to residents in their daily living such as toileting and grooming.
• Ensure the residents' good personal hygiene at all times.
• Provide supervision or assistance to residents during meal times.
• Prepare residents for their various activities, mealtimes and bedtimes
• Attend staff meetings and training as required
• Maintain up-to-date documentation of clients' programs/activities
• Provide inputs during case review and liaise with healthcare professionals for the development and review of care plans

Maintain order, safety and cleanliness of the care environment

• Ensure client behaviours comply with house rules
• Respond to unusual or challenging behaviours of clients
• Recommend measures to mitigate risk to clients
• Support the intervention implementation for managing the challenging behaviours.
• Perform housekeeping duties
• Ensure that residents keep their living environment and laundry clean and tidy with support from attendants/general workers
• Ensure equipment is maintained in a clean and working condition

Event Management

Staff will be assigned to oversee at least one of the following duties and will assist the other staff when required:

Camp, Festive Celebrations, Sports Events, First Aid & Medicare, Evacuation & Emergency Planning Team, Transport Duties, Staff Welfare and others

• Organize internal/external events and activities for residents
• Support volunteer engagement events
• Support public education activities

• Minimum NITEC/O Levels/Diploma Holders
• Good interpersonal and communication skills
• Computer literacy skills MS Word, Excel, and PowerPoint
• Passion to work with people with intellectual disabilities

• NITEC Certificate in Community Care & Social Services (ITE)
• Certificate of Special Needs Education (MOE)
• Diploma of Special Education (MOE)
• Diploma in Disability Studies (SSI)
• Diploma of Community Services (SSI)

Job Description

As an educator, you will be planning, preparing and implementing the programmes for the children, 18 months to 6 years, in accordance to the the centre's policies and framework.

Other responsibilities include:

• Providing caregiving in accordance with standards and procedures
• Planning and implementing Curriculum and Programmes
• Engaging children meaningfully in accordance with the curriculum and pedagogical frameworks
• Implementing classroom management strategies
• Preparing teaching resources
• Documenting children's learning and development through observation and developmental reports
• Collaborating with families to ensure continuity of care and learning between the home and the centre by building a positive relationship with parents and children.
• Demonstrating behaviour that is aligned with the Centre's vision, mission and values
• Working well independently as well as within a team

Job requirements

• Diploma in Early Childhood Care and Education (DECCE-T)/Diploma (Conversion) in Kindergarten Education-Teaching

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Assist in the execution of marketing campaigns, including activities related to exhibitors, delegates, and visitors.
• Develop engaging content for marketing materials, such as social media posts, email newsletters, and promotional collateral.
• Assist in analysing campaign data and providing insights to optimise marketing efforts.
• Work closely with the Marketing Lead and other team members to support the overall marketing strategy.
• Provide administrative support for marketing activities, including data segmentation and list management.
• Oversee paid campaigns with the support of the Digital Marketing Manager/Executive, reviewing results and making recommendations for improvement.
• Assist with onsite marketing activities to ensure the smooth running of events, such as registration support and material placement.

• Bachelor's degree in Marketing, Communications, or a related field.
• At least 5 years of experience in Marketing.
• Familiarity with marketing campaigns and strategies.
• Basic understanding of databases and data segmentation for marketing purposes.
• Proficiency in using common marketing tools and platforms, such as social media, email marketing, and content management systems.
• Strong knowledge of MS Office Suite, including Word, Excel, and PowerPoint.
• Experience with Salesforce CRM desirable.
• New office is set to relocate to Expo in Q2/Q3 2024.

Job Description & Requirements

• To prepare high quality traditional authentic Indian food, especially Udapi food and North Indian Gujarathi dishes.
• Should have the knowledge about properties and usage of herbs and spices in food preparation, and to cook north Indian dishes in a traditional way.
• To ensure that all the dishes are freshly prepared and the food standards are met.
• Responsible for the kitchen’s daily operations and supervise and coach junior kitchen staffs.
• Plan and arrange ingredients for next day preparation and orders.
• Need to understand the customer requirements, as per order.
• To Introduce new dishes and menus.
• Should monitor and maintain stock levels and inventory.
• Need to monitor stock rotation procedures are followed as per inventory.
• Experience in all North Indian cuisines.
• Monitoring portions and waste control.
• To provide quality of food
• A deep understanding of authentic North Indian food preparation.
• Capacity to work under pressure during the extremely busy period.
• Flexible to work in any shifts, especially in split shifts

• Develop, organize, and execute design concepts
• Prepare design presentation, 3Ds perspectives, space planning, design development and construction documentation
• Able to do multitask
• Provide detailed drawings for submission according to requirements
• Ensure design activities are produced on time, organised and professional standard worthy
• Proficient in AutoCAD, Sketch-Up, Photoshop and Microsoft PowerPoint and Excel
• Excellent team player and highly dependable
• Fresh Graduate are welcomed

Job Description:

• Planning and developing marketing campaigns
• Conducting research and analysing data to identify and define audiences
• Devising and presenting ideas and strategies for campaigns and promotional activities
• Build and maintain websites and analyse the data
• SEO and SEM optimization
• Evaluating campaign performance and data analytics
• Managing CRM programmes
• Organising events and product exhibitions
• Digital and online marketing
• Monitoring performance across all platforms
• Designing creatives for offline and online campaigns
• Liaising with frontend and backend departments to promote programs and campaigns
• Liaising with partners and contractors
• Other ad hoc activities

Requirements:

• Organised, meticulous and can handle stress and tight deadlines
• Ability to multi-task and prioritize tasks in a fast-moving environment
• Possess great communication skills, creative, resourceful and a team player
• Able to work long or irregular hours when required for events
• Proficient in Adobe software, Photoshop/Illustrator
• Detail Oriented – Strong attention to details
• Good Planning Skills
• Adaptable and Willing to learn
• Respect for people and their ideas / Possess friendly attitude

Position Summary / Project Description

The innovation project are Cybersecurity Attestation Portal and Risk Assessment Portal POC. This role will lead and drive these two projects

Roles and Responsibilities:

We are seeking a skilled and seasoned Programme Manager to lead and oversee the successful execution of innovation technology initiatives across multiple teams and projects.

As a key driver of cross-functional collaboration, you will work closely with product managers, engineering teams, and stakeholders to ensure alignment, timely delivery, and effective communication.

Your expertise in programme management, strategic planning, and leadership will play a pivotal role in achieving our innovation goals and roadmap objectives.

- Provide project leadership for the innovation team's portfolio of projects, ensuring alignment with the overall business strategy and objectives.

- Collaborate with stakeholders to define programme scope, goals, and success criteria for each project within the portfolio.

- Establish and maintain a programme roadmap that outlines the sequencing and dependencies of various projects, ensuring a cohesive and efficient delivery plan.

- Coordinate cross-functional teams, including product managers, developers, designers, and QA, to ensure seamless execution and delivery of products.

- Develop and maintain strong relationships with stakeholders, communicating project statuses, risks, and mitigation plans regularly and effectively.

- Identify potential roadblocks, risks, and challenges within the programme and proactively implement strategies to address them.

- Lead programme-level planning, including resource allocation, budget management, and timeline tracking.

- Foster a culture of collaboration and continuous improvement, encouraging innovation and best practices across the product team.

- Facilitate regular programme reviews, retrospectives, and post-mortems to gather insights and refine processes.

- Provide mentorship and guidance to project managers and team members, promoting professional growth and development.

Requirements / Qualifications:

- Bachelor's degree in Business, Engineering, Computer Science, or a related field.

- Proven experience (>5 years) as a Programme and/or Product Manager, ideally within a product development or technology-driven environment.

- Strong understanding of project and programme management methodologies, particularly Agile and Scrum principles.

- Demonstrated success in managing complex programmes with multiple interdependencies and cross-functional teams.

- Excellent leadership and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders and teams.

- Exceptional problem-solving abilities and a proactive approach to addressing challenges.

- Strong analytical skills, with the ability to synthesize complex information and make data-driven decisions.

- Experience with project management tools.

- Proficiency in budget management, resource allocation, and risk assessment.

- Excellent communication and presentation skills, with the ability to convey complex information clearly and concisely.

- PMP, or similar project/programme management certification is advantageous.

.

Job Responsibilities:

The role will encompass all tasks related to Lazada and Shopee.

• Product Listing & Delist
• Product listing thumbnail Optimising
• Monthly sales and reporting
• Coordination with buyers’ promotions
• Execute price updates
• Plan and execute digital marketplace campaigns
• Plan and run Digital Ads/budgeting
• Liaise marketplace KAM for all campaigns
• Monitor and handle orders fulfilment
• Customer enquiries and complaints
• Marketplace Chat Service
• Marketplace CMS – Blasting
• Banner and creative Requestion
• Create and keep track marketplace vouchers
• Handle Returns/Refund
• Resolve all billing and discrepancies
• Ensure sufficient stocks on all e-platforms
• Raise PO/RPO for vendors

Job Requirements:

• Preferred candidate with at least Diploma in Marketing/Business/Mass Communications or relevant
• Minimum 2 years’ experience in E-Commerce is required
• Familiar with Microsoft Excel like pivot, formula
• Able to analysis data and sales data
• Excellent communication and interpersonal skills in both written and verbal.
• High initiatives with positive energy and possess positive attitude towards learning.

Job Description

As the Merchandising Coordinator, you will be assisting the merchandising department.

• Provide administrative support to the Merchandising Division
• Liaise with vendors, and assisting to maintain our online ecommerce platform, e.g Shopee
• Preparation of Sales Performance reports
• Processing of purchase orders and promotional events
• Co-ordination with internal and external parties and follow up on assigned work tasks
• Assist on any other co-ordination and administrative work assigned by the Managers and Buyers

Requirements:

• Min GCE 'N' Levels or ITE
• Knowledge of Microsoft Excel is a must
• Good interpersonal skills
• Independent and detail-oriented
• Strong in coordination
• Able to multi-task in a fast paced environment

Job Description
Continental strives to proactively prevent security issues by identifying and addressing vulnerabilities. As part of the vulnerability management team you will help to identify, prioritize, and track findings. The successful candidate will have the opportunity to attack any and all internally reachable systems of a global company. This cross functional position will work closely with many different departments in order to address found security issues.

Responsibilities:

• Work with scanning tools to identify vulnerabilities
• Manually verify and identify vulnerabilities
• Prioritize vulnerabilities
• Continuously improve the automation process
• Support asset owners in understanding vulnerabilities and selecting appropriate remediation measures
• Track vulnerability remediation
• Stay up to date with current cybersecurity trends

Qualifications

• Knowledge of common vulnerabilities, exploits, and attack methodologies
• Knowledge of appropriate remediation measure
• Basic understanding of the vulnerability management process
• Familiarity with coding/scripting languages such as Python, Javascript
• Experience with security assessments or penetration testing
• Effective communication skills in English with different stakeholders
• Interpersonal and intercultural skills to work with different stakeholders
• Good (self-)organizational skills

Job Summary

Do you take ownership, embrace challenges, and love problem-solving?

Are you passionate, curious and adaptable?

Cartrack is one of the largest vehicle telematics companies globally with over 1,800,000 million active users and collecting 50 billion data points, on the low end, on a monthly basis. We continuously strive to push the envelope forward by innovating and creating optimal solutions for our clients, whilst incorporating a very much start up culture.

Appreciate your perusal on our company background prior to the interview. https://www.cartrack.sg/

Responsibility

● Invoice processing.

● Work closely with finance team to support on generating PO/DO.

● Assist technician supervisor in month end stock take for technician.

● Coordinate and ensure additional tools are available for complex installation

● Assist in month end reports for management review

Requirements

● Excellent communication and interpersonal skills

● Minimum 2 years experience in operation admin, administrator, cooperate admin or related field

● A team player and also able to work independently

● Strong negotiation skills

● Process-driven

● Average English Skill (for e-mail and reporting)

Responsibilities:

• You will be responsible for developing, implementing, monitoring and evaluation of marketing campaigns for the brands under the Group
• Write, edit and proofread publicity materials and menus
• Conceptualize and develop print and online marketing materials including advertisements, brochures, EDMs, and website
• Generate content (editorial copy and visual design) for digital marketing and social media platforms. Includes basic photography and videography
• Manage media enquiries
• General public interest in the various brands through marketing campaigns and partnerships
• Establish and build relationships with business partners through joint programmes
• Work with management to create proposal decks for new programmes/events

Requirements

• Tertiary qualification in Sales/Marketing/Business Administration or its equivalent
• At least 3 years of related experience in marketing/service/F&B industry
• Strong network is an asset, including media, social influencers and industry partners
• Self-motivated, creative flair, eye for details and resourceful
• Strong project management skills
• Excellent communication skillswith the ability to think, speak and write strategically
• Excellent written and spoken communication skills in Chinese and English
• Good creative writing and copywriting skills
• Strong knowledge and experience in the use of social and online media in marketing, especially Chinese social media platforms
• Advance computer proficiency and skilled in digital marketing/social media software as well as presentation software
• Excellent proficiency in MS Office and Canva
• Dynamic, resourceful, self-driven, hardworking, confident and an outgoing individual with great interpersonal skills and an effective team player
• Pleasant with a flair for interacting with an international community with diverse cultural backgrounds
• Able to work in a fast paced environment
• Experience/exposure in the F&B industry will be an advantage

Whatsapp 91834574 for more information

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Responsibilities:

• Responsible for sourcing, selection and negotiation with suppliers;
• Negotiate with suppliers to secure best deals and in achieving competitive pricing;
• Work closely with team members to improve purchasing procedures & gaps;
• Communicate and maintain good relationship with suppliers;

Requirements

• Degree holder in Supply Chain/Business Management with minimum of 2 years relevant experience in similar capacity;
• Good interpersonal skills to manage diverse stakeholders;
• Dynamic individual and self-driven personality;
• 5.5 days work week (Alternate Saturday)

TAIHE Healthcare is seeking a skilled and passionate Traditional Chinese Medicine (TCM) Practitioner to join our team. The practitioner will be responsible for providing TCM consultations, if need be either acupuncture or bone setting, 5-minute tuina sessions, and prescribing Chinese herbal medicine to patients.

Individual to be involved in:

1. Provide professional TCM consultation and treatments to patients

2. Attend to patients’ enquiries about treatments and other TCM-related queries

3. Ensure proper documentation of treatment services and medicine assigned to patients in TCM database

4. Attend TCM health talks and workshops when necessary

5. Adhere to the TCM Physician’s Code of Conduct and MOH’s regulatory requirements

Technical Skills and Competencies:

1. Licensed or certified TCM Practitioner Certificate

2. Have experience in acupuncture and tuina techniques will be an added advantage if not we will provide in house training

3. Knowledge of Chinese herbal medicine.

4. Strong record-keeping skills and attention to detail.

5. Willingness to pursue additional training and certifications for career progression.

6. A passion for holistic health and a patient-centered approach to care.

7. Excellent communication skills and the ability to educate and engage with patients

At Madam Partum by Chien Chi Tow, we strive to provide the best customer experience to our customers.

We are looking for a Customer Service Specialist who can work towards the company goals. The ideal candidate needs to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to promote the company services and products effectively.

• Identify and able to provide personalized solution to customer’s needs.
• Attend to customer’s feedback and questions in a professional and timely manner.
• Maintain a continuous high level of customer service delivery and satisfaction.
• Goal-Sales driven , self motivated individual with the ability to focus.
• Strong administrative skills and able to handle a fast paced environment.
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers.
• Liaise with other support teams as required to resolve requests/issues in a timely manner.
• Main task will include managing customer queries via whatsapp, social media and other platforms such as events/outlet.
• X factor and willing to go the extra mile to help customers.
• Savvy with all communications devices such as WhatsApp and multichannel platforms.
• Able to work on weekends and public holidays.

Job Types: Full-time, Permanent

Benefits:

• Employee discount

Schedule:

• Weekend availability

Supplemental pay types:

• 13th month salary
• Commission pay

Responsibilities

• Implement a comprehensive merchandising strategy aligned with CHARLES & KEITH business goals, that includes but is not limited to presentation of products in a retail setting through store layout, product placement, visual displays, pricing and promotions
• Analyse and stay up to date with seasonal market trends, consumer behaviours, and competitor activities to identify opportunities and potential risks
• Select a range of products suited to the target market, specifically end consumers
• Monitor and analyse different key metrics, e.g. sales performance, inventory turnover etc.
• Optimize inventory levels and ensure stock availability based on data and analytics, usually including a mix of bestsellers and new items
• Strategize on quick turnover of inventory and increasing of profit margins
• Generate reports and communicate action plans and strategies to Senior Management
• Implement corrective actions when necessary to address any issues and optimize results
• Lead, guide and support a team of merchandising professionals

Requirements

• Degree in Business, Fashion Merchandising, Retail Management, Economics, Applied Mathematics or its equivalent
• Minimum 6 years of relevant experience in similar capacity and managerial position
• Excellent interpersonal, planning and organizational skills to multi-task in a fast paced environment
• Bilingual, analytical with an eye for details
• Fun, vibrant & outgoing personality with great personal style
• Keen sense of fashion and a passion for the fashion industry

Responsibilities:

• Perform software development activities including requirements gathering and analysis, planning, systems design, development and implementation, documentation, testing and deployment.
• Participate and follow in all areas of the software development lifecycle from requirements definition to deployment.
• Document and demonstrate solutions by developing documentation, flowcharts, wireframes, diagrams, charts, UI/UX, code comments and code reviews.
• Recommend and evaluate detailed design of system components/libraries to ensure reusability and flexibility is practiced, where applicable.
• Develop and Implement the software in accordance to the coding standards and design patterns specified in the design document
• Debug, troubleshoot and resolve bugs and complex issues.
• Research and evaluate new software technology stacks for project and product development.
• Report to and work closely with Team Lead / Project Manager for projects deliverables
• Provide operational support, ongoing maintenance and enhancement.

Requirements

• Bachelor’s degree or above with solid programming skills in C# is highly desired.
• Good working knowledge on Microsoft technologies like .Net, .Net Core, Service-Oriented architecture, Entity Framework, nHibernate, ASP.NET, WPF, WCF and MS SQL.
• Familiarity with software design patterns, such as MVC and MVVM.
• Working knowledge on cloud DevOps
• Experience with Python or React would be advantageous.
• A good innovative team player with strong sense of integrity & accountability.
• Great communication skills.
• Must have willingness to learn new technologies.
• Excellent problem solving and analytical thinking skills.
• Fresh graduates are welcome to apply

What we offer:

• An attractive remuneration package will commensurate your experience and qualification.
• Work with a team who are generous in knowledge sharing, friendly, smart, passionate, and funny too.
• Business casual dress throughout the week.
• Professional training opportunities. We believe learning is a lifelong journey. We offer everyone the internal and external training opportunity to grow employee’s technical skills.

Join our HR Department if you aspire to deliver effective and efficient services to its staff in a meaningful way by providing reliability and relevant advice and solutions through active partnerships. With this, it hopes that this would catalyse our staff’s innovation, learning and growth. At the same time, with its engagements with staff and HR communication, it hopes to foster a work culture of continuous interest in their scope of work and to be aligned with the organisation’s vision and mission. Through its progressive HR processes and procedures, it wishes to nurture a sense of curiosity and creativity in its staff. This position is responsible for providing strong and reliable support to the Human Resource & Admin Department that comprises of payroll management, administration of employee benefits and compensation, maintenance of employee personal data management and other ad-hoc projects.

Job Description

• Supporting in the full spectrum of HR functions that aligns to the organisational goals.
• Maintaining and ensuring the accuracy of information in the HR systems and the P-files (Electronic and Hardcopy) of individual employees.
• Coordinating and supporting the end-to-end recruitment process for all available positions (which includes performing the first-cut screening, job posting, liaising with external job agencies / unions, shortlisting of candidates, scheduling & conducting of interviews, onboarding/offboarding functions).
• Administering the onboarding of new hires including generation of employment-related document, conduct induction program, liaising with internal stakeholders on staff account creation and IT Equipment and any other administration that successfully on-board the new staff.
• End-to-End processing of Employee Lifecycle Events which includes processing of staff confirmation cases, salary adjustment and bonus cases, termination and exit cases.
• Responsible for work passes applications, renewal and cancellation and monitoring of employment data.
• Supporting in the updating of various HR platforms on updated HR content (CCSS Employee Hub).
• Administering employees’ insurance policies, medical expenses and employees’ training registrations.
• Responsible for administering the compensation and benefits of staff on MHC / Mednefits platform.
• Responsible for payroll generation, statutory payments of CPF, foreign worker levy, IR8A & IR21.
• Responsible for the submissions of government claims such as paid childcare leave, maternity leave and levy waiver etc.
• Responsible for training registration, training administration, training grants applications and ensuring accurate training records for each department.
• Handling employees’ enquiries relating to staff handbook, corporate staff benefits and all matters relating to labor laws and regulations.
• Assisting with statutory reporting and surveys (eg. LMS, MOM Surveys, etc).
• Any other ad-hoc projects or tasks assigned by ISP.

Requirements

• You have education and training in the following preferred Course of Studies, in Business Administration, Human Resource or Degree in any Arts / Social Sciences field.
• You have proven experience as HR Officer, Administrator, or other HR position.
• You are knowledgeable and have working experience in full-spectrum of HR Generalist functions (pay & benefits, recruitment, training & development etc).
• You are proficient in MS Office and is IT Savvy.
• You are able to attend and participate in regular devotions in church.
• You feel that you have the passion to serve in the social service sector in a HR role.

KEY ACCOUNTABILITIES

• Supervise and lead the Technicians in their daily tasks and projects.
• Set up schedules and assign tasks to technicians based on their skill levels, experience, and availability, while ensuring a fair distribution of workload.
• Work closely with the Engineering Manager to understand project requirements and allocate resources effectively.
• Ensure that technicians follow engineering guidelines and safety protocols.
• Monitor the progress of engineering projects and address or escalate any delays or issues promptly.
• Provide technical guidance and support to technicians to overcome challenges.
• Collaborate with the Engineering Manager to set team goals and performance targets.
• Improve day-to-day operations and achieve departmental objectives based on data-driven decisions.
• Conduct regular performance evaluations and provide constructive feedback to team members.
• Train and onboard new technicians, ensuring they are well-equipped to perform their roles and adhere to all WSH and QA standards.
• Foster a positive and collaborative team environment, promoting teamwork and knowledge sharing.
• Maintain accurate records of project developments and technician performance.
• Collaborate with other teams, such as Sales & Marketing and Supply Chain, to coordinate delivery to fulfill all assigned tasks.
• Stay updated on industry best practices and technological advancements.

EDUCATION REQUIREMENTS:

• Degree in Engineering with a minimum of 5 years relevant experience as a team leader or supervisor in an engineering or construction setting.

KNOWLEDGE REQUIREMENTS:

• Strong technical knowledge in engineering principles.
• Knowledge of safety and regulatory requirements in the construction industry will be an added advantage.

PERSONAL QUALITIES OR STRENGTHS:

• Excellent organisational, time management and resources management skills.
• Adherence to the company's core values (PRAISE) and commitment to sustainability.
• Ability to motivate and guide technicians to achieve assigned task objectives.
• Problem-solving abilities to address challenges with tasks assigned to teams.
• Team player with the ability to collaborate effectively within the engineering team and across other departments.
• Proactive and adaptable approach to work.