Responsibilities:

• Liaise with customers on shipment instructions and booking updates
• Permit declarations and customs clearance
• Coordinate, booking and tracking of Import shipments (Air & Warehouse)
• Handle transportation schedule and operations duties
• Monitor shipment status and update customer and sales team
• Liaise with overseas agents on various requirements and rates
• Prepare necessary documents for internal stakeholders to follow up
• Checking of shipments status
• Perform any ad-hoc duties assigned by superior

Requirements:

• Possess 2-3 years of airfreight experience
• High attention to details
• Able to work well independently
• Working Days: 5.5 days (Sunday / Public Holiday duty, according to work roster)
• Working Hours: 9am - 6pm & 9am - 1pm
• Working Location: 9 Airline Road

Job Description:

1. Provide TRAX technical system support to end-users. This includes assisting with access, system-related inquiries and issues.

2. Perform full testing of TRAX functionalities and enhancement before upgrading to new TRAX version.

3. Conduct trainings to all new TRAX users for formal introduction, briefing, tour and hands-on of the TRAX system.

4. Coordinates with TRAX USA for the resolution of system bugs, queries, update, review and evaluation of new functionalities and processing system modification.

5. Analyzes, evaluates and solves problems in order to ensure smooth workflow process and the attainment of the system implementation commitments.

6. Develop interim application program and reports generator system to our users in order to supplement their needs, which were not included in TRAX but will be integrated on the next upgrade of the said system.

7. Draft and solicit business requirements documents

Requirements:

1. Degree / Diploma in Electronics Engineering / Communication Engineering / Computer Engineering / Computer Science / IT

2. Minimum 2-3 years of experience providing IT support in a corporate environment

3. Proven experience as a Systems Administrator or similar role, with a focus on TRAX modules (eMROWeb, Production Control Web, Task Control Web and Shop Control Web) would be advantageous

4. Familiarity with ITIL best practices and experience in IT service management would be a plus.

Job Description:

• Assist Finance Director.
• Planning, setup and implementation of SAP.
• Management reporting.
• Financial planning & analyses.
• Any other adhoc work as and when assigned.

Job Requirements:

• MS Word, Excel and PowerPoint.
• ERP systems preferably experience in SAP setup and implementation.
• Strong accounting knowledge and experience in FP&A.
• Analytical, independent and meticulous.
• Excellent interpersonal and communication skills.
• Able to prioritize, multi-task and complete work assignments on a timely basis.
• Proactive team player and able to work with minimum supervision.

As a Baggage Lead, you are required to drive, load baggage and will be responsible for dispatch of baggage to respective flights.

Requirements:-

• Possess 4 GCE ‘N’ level credits / 3 GCE ‘O’ level passes or equivalent
• A valid Class 3 driving license

- Joining Bonus of $5000

-Terms and condition applies

As a Ramp Serviceman, you will operate heavy equipment, aerobridges and passengser steps to facilitate flight handling and embarkation/disembarkation of passengers.

Able to read, write and communicate in English. A valid Class3 driving license. A class 4 driving licnese would be an advantage.

Joining bonus of $5000

Terms and conditions apply

1. JOB PURPOSE

The role is responsible for the financial delivery, governance and business partnering of the dnata Ground Handling and Cargo business in Singapore. Reporting directly to the Managing Director dnata Singapore, with a ‘dotted line’ to the dnata Regional CFO – Asia Pacific, the FD will assist the MD and leadership team with the development of the commercial and operational strategy to achieve the organization’s long-term vision of becoming the world’s most admired air service provider.

2. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS

• Delivery of Singapore profit and cash to group targets
• Financial reporting accountability in Singapore, including group submissions, statutory and tax
• Liquidity and working capital management in Singapore, inclusive of cash flow forecasting plus coordinating funding requirements.
• In conjunction with the Regional CFO APAC, establishes and maintains a financing strategy for dnata Singapore to successfully master the current and future cash, investment and development requirements of the company including financing dnata’s green sustainability approach
• Responsible for leading the forecast, budget and audit processes /engagements in Singapore
• Partner with the local business leadership, providing strategic recommendations on all aspects of the business including commercial, operations and support functions
• Finance support to Regional CFO APAC on M&A in Singapore, including end to end transaction management, valuation and business case preparation, due diligence, contracting/completion and integration
• Implementation and maintenance of financial controls in line with the regional governance framework to protect shareholder value
• Leadership and development of wider Singapore finance team, including partnering the Regional CFO APAC in talent management and succession planning
• Leadership and development of Singapore Procurement & I.T Teams
• Implements and drives process change and automation, identifying technologies and policies to ensure effective business management
• Responsible for building relationships with dnata and Emirates group functions in Dubai, including treasury, audit, commercial and finance acting as the link to the regional and global finance peers within the dnata group
• Responsible for cultivation of professional relationships with Singapore banking partners, suppliers, audit companies and governmental bodies
• Health & Safety Compliance

3. MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS

Qualifications

Current membership of relevant professional accounting body and advanced degree in accountancy or finance

Experience

• Proven track record of exceptional performance and delivery 8+ years of progressively responsible experience for a major company or division of a large corporation
• Fully conversant and up-to-date with all aspects of financial Singapore law incl. tax and best practice
• Advanced in the use of MS Office applications and financial systems
• P&L ownership of a complex, multi-site business
• Aviation and logistics experience preferred but not a pre-requisite

Knowledge/skills

• Strong influencing skills and a proven ability to deal at all levels within a global business, combined with a sound knowledge of financial and operational leadership best practice
• Commercial competence and business/financial awareness
• Strategic thinking
• Excellent communication (written and interpersonal) skills and the ability to challenge constructively
• Strong leadership and people management skills
• Motivator, and able to ensure delivery and project completion
• Competent influencer and adaptive negotiation skills
• Strong hands on IT skills
• Ability to process sensitive information whilst maintaining confidentiality
• Effective team building and networking skills and the ability to work independently using own initiative
• Safety driven

Behaviors

• A team player
• A professional approach which generates credibility and confidence in others
• Confident and assertive with a self-motivated and flexible attitude
• The ability to overcome obstacles to solve
• Ability to cope with pressure and work to tight deadlines
• Innovative and adaptable
• Energy/drive
• Ability to work with employees at all levels

Leadership role: Yes

• Deputise for the MD Singapore to RCEO / RCFO Asia-Pacific regarding Singapore business and towards other APAC or dAO stakeholders as required
• Responsibilities may include acting as a Company secretary at board meetings of dnata Singapore

Language:

• Spoken and written fluency in English is mandatory; spoken and written fluency in another Asian language (as a second language) would be an advantage

Responsibilities :

• Responsible for leading a team of Sales Account Managers with focus in managing accounts and achieving sales objectives.
• Manages a branch sales program that results in the satisfactory achievement of gross profit, revenue generation, operating expense control, inventory management, on-time delivery performance.
• Provide guidance for sales personnel to manage their sales territories efficiently and effectively to ensure that accounts are appropriately assigned, each sales territory has adequate coverage, and the full potential of each account is determined.
• Develops and direct a productive team of branch sales personnel by hiring, training, and leading by example; and providing ongoing performance management.
• Conducts weekly, monthly, and quarterly meetings with team to communicate TTI’s vision and measure the effectiveness of sales strategies/tactics for achieving specific sales objectives.
• Develop a good working relationship and rapport with all key suppliers, so as to provide TTI with the competitive edge for future sales growth and market share.
• Maintains market awareness on competitor activities, industry trends

Requirements :

• Degree in Electronics, Business, Marketing, or related field with 10 years’ experience in Electronic Component Industry and 3 years’ experience in management role.
• Possess good people management skills, able to guide, coach and motivate staff to meet sales objectives.
• Strong sales, multi-tasking and time management skills required for the achievement of branch sales objectives.
• Proven track record in successful sales / distribution experience with ability to meet goals and objectives.
• Possesses thorough knowledge and understanding of sales, purchasing, product, vendor, warehousing, branch operations and systems.
• Exhibits strong analytical, problem solving, negotiation, organizational and coaching skills.
• Strong oral/written communication skills and interpersonal skills for communicating and building relationships with internal and external customers.
• Must be good in Microsoft Excel and Powerpoint
• Ability to write reports and prepare presentations to senior management.
• Sales Experience in Philippines and Vietnam will be preferred.

Jetstar thrives on innovation. We are always looking to employ ambitious, proactive team-orientated professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice.

As part of the Jetstar Asia’s Scheduling team, you will have the opportunity to work with internal stakeholders and external training partners to ensure crew training resources are efficiently utilize to achieve the training outcomes. You are also responsible to manage all crew uniform and leave allocation to ensure manpower resources for daily operations are well maintained.

Key responsibilities of this role are:

• Build Tech and Cabin Crew rosters in accordance with ANR regulations and Company requirements and policy.
• Monitor and update Tech and Cabin Crew documents and licenses, to ensure within the compliance.
• Plan and monitor SEP (Safety Emergency Procedures) and liaise with the stakeholders on the records and planning considerations.
• Plan forecasted Simulator programs for all Pilots and ensure all pilots have valid documents. Do recovery on training if required, monitor and update recency records and liaise with Training Department on other training requirements.
• Process productivity hours for Tech Crew and Cabin Crew for payroll processing. Liaise with People’s Team, Cabin Crew Department and Head of Flying Operations for payroll matters.
• Record and provide relevant statistic, analysis and crew manning forecast to stakeholders when required.
• Support as required on the 24-hour Operation tasks, assist Operations with day to day manning if needed.
• Assist with administrative tasks within the Team and Training Department (for Training requirements such as Reactivation, Requalification, Induction, Command).
• Collaborate with other stakeholders to improve the process within the team.
• Any ad-hoc project as required.

To be successful in this role, you will need to demonstrate the following skills & experiences:

• Minimum Diploma in any discipline or equivalent
• Fresh University Graduate in Aviation field of study is welcome
• Experience in crew scheduling role within an airline preferred
• General understanding of airline regulations relating to crew scheduling
• Demonstrate ability to work under pressure, balancing multiple time sensitive matters
• Ability to work independently and work well with all levels of stakeholders
• System savvy and have systematic thinking process
• Proficient in Microsoft Excel

Job Responsibilities

• Attend to customer enquiries and purchases.
• Responsible for all sales and retail marketing activities, follow up on customer’s orders and work order status.
• Prepare sales quotations, invoices and other sales-related documents.
• Execute any other ad-hoc duties and responsibilities as assigned by the Company.

Benefit

• Attractive Basic Salary + Commission + Incentives

Requirement

• Initiative-taking and result-oriented with a strong desire to succeed.
• Be resourceful and customer oriented.
• Familiarity with the construction industry and extensive knowledge of stones/marble will be an added advantage.
• At least 2 years of relevant working experience.
• Proficient in Microsoft Office.
• Cheerful disposition with strong passion for retail sales.
• Independent and a collaborator.

Jetstar Asia is looking for Pilots who are exceptional leaders, able to thrive in a team environment, live our brand values and who demonstrate strong ability in all technical and non-technical competencies, confidence, composure and maturity.

To be part of our team, we are looking for the following criteria:

• A320 Type Rated and holding an ICAO ATPL
• Proficiency check with 6 months validity remaining
• 6000 minimum hours of total flying time
• 2000 minimum hours flown in multi-crew, multi-engine jet aircraft
• 1500 hours in command on jet
• 500 hours total time in command on type
• Airline Transport Pilot Certificate with Multi Engine and Instrument ratings
• English Language Proficiency Level 5 minimum

We regret that only shortlisted candidates will be notified.

More details will be shared during the interview.

Jetstar thrives on innovation. We are always looking to employ ambitious, proactive team-orientated professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice.

As part of the Jetstar Asia’s Network Operations team, you are responsible for flight watch duties; ensuring relevant information is transmitted to crew via suitable means and follow up in absence of acknowledgement from crew; coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support.

Key responsibilities of this role are:

• Ensure flights are crewed as efficiently as possible on any given day given the changing situation.
• Ensure crew rosters are efficiently repaired following any disruptions to the daily operations
• Liaise and negotiate crewing for crew disruption management and reduced delays.
• Implement disruption management actions as required to maintain schedule and recover from disruption
• Report and update actions taken during day of operations shift in the Operations Centre Electronic Log Book
• Promptly answer all phone queries addressed to the Operations Centre.
• Liaise and negotiate with the engineering service provider during disruptions to ensure the appropriate aircraft is available for recovery and that maintenance requirements are met and retained.
• Coordinate with various GHA and track all departures, arrivals. In event of delay, disruption, technical or diversion scenario take corrective action and/or escalate to next level as appropriate
• Upkeep and provision of necessary documentation required for flights
• Archive post flight documents and provide support during inspections and audits as prescribed by the state regulator
• Collate and distribute Daily Operations Report.
• Filing APP, CTA for crew at the required ports.
• Continuously review and suggest improvements to Operations Control procedures and processes.

To be successful in this role, you will need to demonstrate the following skills & experiences:

• Diploma in any discipline
• At least 2 years of relevant experience
• Accredited Flight Dispatch Training qualification.
• Flight dispatch / flight planning experience preferred
• Excellent written and verbal communication skills
• Excellent interpersonal skills and the ability to establish sound working relationships with all levels of organisation.
• Strong team player with a commitment to safety

Yat Lye Airfreight Pte Ltd

Operation Assistance (Freight Forwarding)

Changi Airfreight Centre, 7 Airline Road Singapore 819834

Air freight/Sea Freight

Roles Responsibilities

About Yat Lye

Established in 1976 , Yat Lye Airfreight is a leading integrtated and well known of Airfreight and Sea freight

For forwarding logistics service expert in Singapore, Indonesia and multiple locations in Asia with a head office in Singapore and branch in Indonesia.

Our core business includes global forwarding and regional transportation, warehousing Singapore.

We take pride in providing outstanding service to the Asia

We are looking for a Operation Assistance to join our team. This position will be reporting to the Manager based in Singapore to support in the daily Sea freight forwarding operations related to the Singapore office.

Location : Singapore

Responsibilities

. Responsible for import/export of sea freight operations

. Planning and organize day to day operations for sea freight shipments

. work closely with customers, carriers, co-loaders, oversea agents and contractors to ensure smooth operations.

.Work closely with customers and co-loaders to resolve issues.

. Prepare shipping instruction/Bill of Lading and others shipping documents.

. Billing and cost verification, costs & selling figures

. Ensure that all jobs are monitored, cost, selling figures are accurately & timely updated in system.

. Ensure all event data are updated correctly in system

. Communicate discrepancies/issues to team/manager when necessary

. Ensure follow company FOP and other duty assigns by department manager

-Qualifications/Requirements

. At least 2 to 3 years of experience in Sea freight Forwarding operations.

. Minimum GCE “O” Level or above

• Sketcher/Drafter experience in Heavy Duty Machinery Mover/Crane Hoisting Operations.
• Diploma or equivalent in any engineering discipline or relevant discipline.
• To be able to use simple Autocad features.
• Familiar with local clients, such as LTA, PUB, etc., and their requirement
• Familiarity with construction environment will be an advantage.
• Able to give technical proposals and prepare method statements.
• Able to work independently and with minimal supervision.
• Be independent, self-motivated, able to work under pressure and deliver timely

Location : East

Job Description:

1. Lead a team of assembly technicians and assembly craftsmen.

2. Monitoring on productivity and ensure on-time delivery scheduled by respective stakeholders.

3. Oversee safe use of equipment and schedule regular maintainance.

4. Perform verification of production output according to specifications.

5. Prepare reports and updates for upper management.

6. Coordinates job assignments and cross-training between and within departments.

7. Supervises processes and ensure smooth operations

8. Handling customer complaint and quality issues. Provide failure and root causes analysis and implementing corrective actions to prevent recurrence.

9. Perform other duties and responsibilities as assigned.

Requirements:

1.Proven experience in semiconductor manufacturing, with at least 5 years in assembly operations

2. Previous experience in a supervisory or leadership role preferred.

3. Able to work and collaborate with different function groups.

4. Read and understand technical assembly drawing and customer's specification.

5. Ability to work in a fast-paced environment.

6. Min. Higher Nitec in Engineering.

• Strategise and create multi-channel marketing plans to deliver on lead generation campaigns for various client accounts.
• Brief, project manage, and oversee the quality of work from a team of performance specialists
• Forecast budget.
• Drive more sophistication in source attribution and performance measurement.
• Understand our target audiences’ behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell.
• Continually find ways to optimise campaigns and maximise margins.
• Build long-term strategies for user acquisition while managing short-term fulfilment.
• Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities.
• Responsible for timely billing of clients.

Authorities and Responsibilities

1. To manage full supply chain cycle delivery for Organisation’s need with safe and best quality delivery.
2. To ensure proper timely delivery and collections of goods (Standard Operations Procedure- SOP).
3. To support best delivery activities to meet production operations or customers need from time to time.
4. To liaise with internal/external customer on all delivery or store related function matter from time to time.
5. To pack goods accordingly to work instructions / shipment requirement.

Competence Requirement

1. Min. Primary or secondary with class 3 and forklift licences. Class 4 is advantage

2. Two (2) years in relevant experience in delivery/logistic environment/warehouse/store.Physically fit.

Responsibilies:

1. Provide Technical support and update customers on project development timely.
2. Communicate and coordinate with customers and relevant parties pertaining to technical requirements and engineering aspect of the assigned projects.
3. Plan, monitor and control all assigned projects are delivered within the given schedule.
4. Work with inter-departments to ensure commited schedules are met.
5. Assist to prepare and compile contractual quotation for existing and new products as per customers' enquires.
6. Prepare and release job orders/purchase requisition to various departments.
7. Prepare and generate shipment documents for delivery.
8. Provide regular updates on project development timely.

Requirement:

• Minimum NITEC in Mechanical Engineering or related.
• 2 years of relevant experience
• Able to interpret technical drawing and computer literate.
• Must be result oriented, resourceful and independent.

Job purpose:

The Product Service Technician will work through tasks for specific product line scopes in the form of job cards. Tasks include cleaning, disassembly, servicing, greasing, assembly, and function testing, of mechanical and electrical systems on a marine craft. This includes diesel engines hydraulic, and networked systems. Some degree of fault finding, reporting of progress, and defects will be expected using an extensive range of engineering and operational skills/methodology.

Once the maintenance scope is completed craft will be returned to an operational state to the customer whilst another cycle kicks off.

Your principal accountabilities and other tasks will be carried out in the framework of our valued behaviors:

· Pioneering spirit: You will respond innovatively to our customers’ current and future needs. You will be entrepreneurial and think creatively to solve difficult problems. You will challenge conventional thinking and find better ways.

· Integrity: You will strive to do the right thing. You will treat everyone as you would like to be treated, creating relationships based on trust and fairness. You will collaborate by listening respectfully and speaking honestly.

· Energy: You will go above and beyond, delivering exceptional results to all stakeholders. You will take pride in making a positive impact and making the right decisions quickly.

· Resilience: You will be accountable and courageous and face up to difficult situations. You will be tenacious in the pursuit of the company’s purpose. You will see feedback, you will learn, and you will develop with your team.

At all times you will adhere to, and promote James Fisher and Sons plc's Health, Safety, Environment, and Quality standards in addition to Life Saving Rules.

Principal Accountabilities:

· Be available to report for duty at Changi Naval Base/JFD workshop in accordance with task planning.

· Supervise and conduct the planned maintenance and defective technical activities for the marine systems in accordance with approved technical manuals, plans, and procedures. An ability to read technical drawings and procedures.

· Applying knowledge and experience to delegated maintenance tasks.

· Attention to detail while working across a range of tasks and systems.

· Accurate reporting and planning to support production scheduling. Must display good time management.

· Professionalism displayed is the conduct, behavior and attitude. Maintain a productive working relationship with the customer.

· Ability to work independently without supervision when under stressful situations.

· Demonstrate a willingness to participate in the Company’s Quality Management System

· Demonstrated commitment to following safety procedures and upholding a positive safety culture.

· Assist in maintaining and keeping up to date a technical library of publications, manuals, procedures, and drawings as appropriate. Reporting of discrepancies.

· Develop, regularly review, and maintain risk assessments and safety-related documentation of the system.

· Assist the Project lead with the planned maintenance and defect rectification activities.

· Liaise with the Project Lead in respect of all QA and Safety issues.

· Apply strong leadership and communication skills to influence and enforce a positive safety culture.

· Any other tasks as reasonably requested by the Project lead.

· Performing functional checks on the craft while deployed in test basin.

Accountabilities are not a list of tasks and activities carried out, but are concerned with the reasons why these tasks are undertaken, i.e. WHAT is required of it rather than HOW a job is to be done.

Typically, there will be between 4 and 8 Principal Accountability statements for each job. If there are more than eight it is likely that tasks are being listed. Less than four suggests accountabilities are being grouped together, or the design of the role may need revisiting.

Knowledge, experience and skills required:

The role will require a broad base of experience in the engineering, marine, and associated industries including the following:

· Recognized technical qualification such as diploma-relevant subject.

· A minimum of 5 years’ experience in mechanical/electrical system maintenance, operations and troubleshooting.

· A minimum of 5 years’ experience in pneumatic/hydraulic/marine disciplines

· Medically fit to be deployed and work onboard a ship which will involve working in small spaces and lifting and moving equipment.

· Excellent written and verbal communication skills.

Demonstrate the willingness to participate in the Company’s Quality Management system and undertake auditor training and functions across the Company.

Authorities and Responsibilities

1. Responsible in executing directives as set forth for the Quality Assurance Department in meeting management objectives.
2. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
3. Manage and supervise a team of inspectors / technicians in meeting departmental quality goals and production schedule.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with customers, production and suppliers to meet the quality requirements.
7. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
8. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
9. Manage the implementation / schedule of calibration control.
10. Participate in the implementation of risk assessment and risk control of medical devices

Competence Requirement

• Preferred to have NTC / Diploma / Degree in Precision / Mechanical Engineering or related discipline.
• Fresh degree may be considered while other educational qualification is required with preferred 3 - 8 years of relevant working experience in related Engineering industry.
• Possess good analytical, verbal, written and interpersonal skills.

• Ensure materials purchased are according with companies SOP.
• Raise daily PO to Admin Manager for approval.
• Responsible for requisition process for new product, from sourcing, negotiating quotations, renew and discontinue contract with supplier.
• Perform checks on suppliers, DO are received and return to Accounts Department.
• Evaluate supplier core competencies and competitiveness to meet business objectives and achieve sustainable relationships with suppliers.
• Keep all the internal forms and suppliers documents (Vendor File) up to date.
• Daily inventory check.
• Issue PO.
• Update price in system and record to price list file (excel).
• Assist with any ad-hoc duties related to admin & purchasing.

Job Description

1) Manage and coordinate multiple KAs and responsible for commitment of contract delivery indicators and satisfaction to KAs. Lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.

2) Act as customer’s main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management.

3) Proactive for troubleshooting, escalate customer’s pain point and resolve the issues within timeline.

4) Maintain good relationship with customer and related department.

5) Participate for customer related activities; sales, CS, billing, legal, operation, pricing, debt collection etc

6) Update SOPs regularly and share best practices sharing with team members.

7) Sourcing venders for cost reduction plan and provide advises to operation to meet customer requirement.

Requirements

1) Customer-oriented, responsible, positive and pro-active

2) Min. 3 years’ experience in after sales support for KAs of logistic industry. Ability to successfully drive problem solving as a priority

3) Have good data analysis skills and customer service awareness; Have good communication

4) Bachelor degree and relevant work experience. Priority will be given to those with background in international freight logistics and overseas warehouse supply chain services;

5) Priority will be given to candidate who is able to start immediately.

6) Proficient in Microsoft Office.

7) Be fluent in Mandarin and English writing and oral speaking.

Job Description

1) Manage and coordinate multiple KAs and responsible for commitment of contract delivery indicators and satisfaction to KAs. Lead business reviews on operation performance and review KPI to achieve requirement and enhance customer satisfaction.

2) Act as customer’s main point of contact to ensure the issue raised are dealt appropriately and be proactive for account management.

3) Proactive for troubleshooting, escalate customer’s pain point and resolve the issues within timeline.

4) Maintain good relationship with customer and related department.

5) Participate for customer related activities; sales, CS, billing, legal, operation, pricing, debt collection etc

6) Update SOPs regularly and share best practices sharing with team members.

7) Sourcing venders for cost reduction plan and provide advises to operation to meet customer requirement.

Requirements

1) Customer-oriented, responsible, positive and pro-active

2) Min. 3 years’ experience in after sales support for KAs of logistic industry. Ability to successfully drive problem solving as a priority

3) Have good data analysis skills and customer service awareness; Have good communication

4) Bachelor degree and relevant work experience. Priority will be given to those with background in international freight logistics and overseas warehouse supply chain services;

5) Priority will be given to candidate who is able to start immediately.

6) Proficient in Microsoft Office.

7) Be fluent in Mandarin and English writing and oral speaking.

Job Description:

• Provide and handle administrative duties.
• Screening phone calls, enquiries and requests, and handling them when appropriate.
• Meeting and greeting visitors at all levels of seniority.
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager/director.
• Preparation of reports, minutes taking, meeting agendas and presentations.
• Liaising with clients, suppliers, and other staff.
• Devising and maintaining office systems, including data management and filing.
• Maintaining diaries and making appointments.
• Carrying out background research and presenting findings.
• Producing documents, briefing papers, reports and presentations.
• Organising and attending meetings and ensuring the manager is well prepared for meetings.
• Any other duties that may assign from time to time.

Requirements:

• GCE A levels, Diploma, Degree / Professional Certificate
• At least 2 year(s) of working experience in the related field
• Prior experience in customer services, secretarial works or sales will be an advantage.
• Proficient in MS Office applications
• Resourceful and able to work independently
• High degree of discretion and confidentiality in dealing with sensitive information

Authorities and Responsibilities

1. Assembly of higher end products which require self-interpretation and understanding of technical drawing, assembly requirements, which also includes Geometric Dimensioning and Tolerance
2. Electrical wiring and soldering for installation and assembling of mechanical and sub-assembly level components.
3. Troubleshooting of machinery, servicing and maintenance.
4. Perform testing and commissioning of machines and testers.
5. Providing smooth and continuous running and support on machines and projects.
6. To provide rework or make call for the required rework processes.
7. Providing guidance to the team of operators.

Competence Requirements

• Preferred to have Secondary / NTC / Diploma in engineering field or equivalent.
• Fresh NTC / Diploma holder may be considered, else others with minimum 3 years of related work experience in manufacturing environment.
• Able to read and interpret technical drawing.

Job Description:

• Greet and welcome visitors, and direct them to the meeting rooms and inform colleagues on the arrival of their visitors.
• Manage incoming calls, directing them to the appropriate departments or personnel.
• Receive, sort, and distribute mail and deliveries.
• Oversee office supplies, ensuring adequate stock levels and making necessary orders.
• Coordinate office maintenance and repairs as needed.
• Assist in planning and organizing company events and meetings.
• Coordinate logistics, including catering, equipment setup, and guest accommodations.
• Any ad-hoc duties that may be assigned from time to time.

Requirements:

• GCE 'A' Level, Professional Certificates / Diploma / Degree in Business Administration or any related field.
• Proven experience in a receptionist role.
• Familiarity with office management software (e.g., Microsoft Office Suite) and basic office equipment.
• Excellent verbal and written communication skills in English.
• Strong organizational abilities and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Friendly, approachable, and professional demeanour in dealing with visitors, employees, and distributors.
• Ability to thrive in a dynamic, fast-paced environment.