Job Description

• Provide techinical support to our customers on Data Security product suite as per SLA.
• Support system deployment and User acceptance Testing.
• Perform troubleshooting and issue resolution.
• Work closely with internal stakeholders to provide timely resolution for our customer.
• Carry out planned upgrade and migration work.
• Review and improve process flow as part of continuous improvement initiatives.
• Responsible for maintaining technical documentations in the Knowledge Base.

Qualifications:

• Prior experience as a Technical Support Engineer.
• Prior experience in a customer-facing role with a focus on IT system delivery .
• Strong technical knowledge in IT infrastructure technologies, including networking, virtualization, and related areas.
• Strong problem-solving and troubleshooting skills, with the ability to analyze complex technical issues.
• Excellent communication and interpersonal skills, ability to engage both technical and non-technical stakeholders.
• Proactive attitude and ability to work independently, managing multiple customer accounts and projects simultaneously.
• Experience in supporting government agency is preferred.
• Prior experience in Cryptography would be advantageous.
• Only Singaporean need apply.

Job Summary:

• Location: Bukit Timah
• Industry: Automotive
• Working schedule: Mon to Fri 8am - 5pm, Alternate Sat 8am - 12pm

Job Responsibilities:

• To handle full set of accounts
• Perform inter-company billings
• Management reporting
• Monthly bank reconciliations
• Closing of monthly/ quaterly/ yearly accounts
• Ad-hoc duties as and when assigned by Head of Department (HOD)

Job Requirements:

• Diploma in Accountancy, LCCI, CAT or its equivalent
• At least 2 years of relevant working experience
• Pleasant and positive disposition, with good working attitude
• Meticulous and willing to learn
• Proficient in MS Office
• Able to start immediately or within short notice preferred

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

The scope of work for a call center agent in a limousine and airport transfer company can include the following:

1. Answering customer inquiries: Responding to customer queries and providing information regarding limousine services, airport transfers, rates, availability, and any other related information.

2. Booking and reservation management: Assisting customers in making reservations for limousine services, airport transfers, and managing their bookings in the system.

3. Customer service: Providing excellent customer service by addressing customer concerns, resolving complaints, and ensuring customer satisfaction throughout their entire experience.

4. Sales and upselling: Promoting additional services, upgrades, or packages to customers to maximize sales opportunities and increase revenue.

5. Handling payment transactions: Processing payments for bookings, verifying credit card information, and providing receipts to customers.

6. Coordinating with drivers and dispatchers: Communicating with drivers and dispatchers to ensure smooth pick-up and drop-off arrangements, managing any changes or updates to bookings, and providing necessary information to drivers.

7. Managing customer feedback: Collecting and documenting customer feedback, including complaints, suggestions, or compliments, and forwarding them to the appropriate department for further action.

8. Maintaining accurate records: Keeping detailed and up-to-date records of all customer interactions, bookings, payments, and any other relevant information.

9. Adhering to company policies and procedures: Following company guidelines, protocols, and standard operating procedures to ensure consistent and high-quality customer service.

10. Continuous learning and improvement: Staying updated with company policies, services, and industry trends, and participating in ongoing training programs to enhance knowledge and skills.

Note :

Must be able to work night shift and weekend .

Position Overview

As a data-driven Marketing manager in Lifecycle Marketing team, you will join the team that designs and delivers digital engagements across the customer lifecycle, reporting to Sr. Manager Lifecycle Marketing (APJ), hybrid, or onsite. Our team owns/creates/activates impactful marketing strategies, to promote adoption, engagement, and renewal rates, through owned touchpoints and in-product experiences. You will own and activate a series of marketing strategies/projects, to improve the digital post purchase experiences of customers, across varied products of Autodesk, and across all markets in APAC, Japan, and some global markets. You will partner with regional & global Customer success teams and other cross functional stakeholders, to ensure the marketing activities are aligned with the business goals.

Responsibilities

Strategy & Activation

• Develop comprehensive lifecycle marketing projects that improve engagement, satisfaction, and retention, across APAC, Japan, and some global markets
• Partner with regional & global cross-functional stakeholders (customer success, operations, data, product, and engineering), to ensure seamless customer journey throughout the lifecycle

Ownership

• Manage digital post-purchase projects end to end, as a strategic lead and project manager, identifying opportunities and implementing improvements along the way
• Turn insights into go-to-market initiatives, through orchestrated digital experiences, email campaigns or experiments
• Examine existing experiences' effectiveness against core metrics, suggest A/B tests, to drive improved impact on engagement and renewal rates

Measurement & Reporting

• Define and track goals for lifecycle marketing initiatives
• Analyse campaign performance and customer data to identify trends and inform future opportunities
• Prepare insightful reports and presentations to communicate results to stakeholders and senior leaders across the globe

Minimum Qualifications

• 5+ years in Marketing / Lifecycle marketing / Customer Experience Management or related experience, from B2B, SaaS background
• Experience implementing data-driven marketing strategies, based on customer behaviour and product usage insights, towards adoption and engagement
• Demonstrated experience working across marketing functions, collaboratively with APAC, Japan and global stakeholders from customer success, operations, data, product, and engineering teams
• Experience working with marketing automation platforms, Journey Orchestration, and customer data platforms
• Excellent at interpreting data, insights, and reports

• Plan and organize construction schedules, overseeing and coordinating activities.
• Thoroughly monitor construction work, examining project specifications including civil/structural, architectural, and M&E drawings.
• Generate daily, weekly, and monthly site reports.
• Ensure a safe and clean working environment, adhering to standard rules and regulations.
• Collaborate with internal and external stakeholders for operational efficiency.
• Undertake additional responsibilities as directed by the Project Manager.
• Degree in Civil Engineering
• Atleast 5 years of relevant experience.
• With MRT project experience or of a large scale project.

Reg no. R1659970

As the head of CRM, you will be an integral part of the Charles and Keith, contributing to increased customer value, brand strength, and sales growth. Your primary responsibility is to ensure a robust customer insight-driven CRM, Loyalty and Omni-Channel function. By aligning with cross-functional goals, you will drive omni-channel sales performance, customer centricity, and growth in customer base and lifetime value. Additionally, you will lead the Loyalty program and support CRM activation in collaboration with the Marketing and Business teams of the organization.

Responsibilities:

Develop and execute CRM and loyalty program strategies:

• Design and implement comprehensive CRM strategies aligned with business goals and objectives.
• Develop customer segmentation models to identify target groups and personalize communication efforts.
• Implement CRM campaigns across various channels (email, SMS, social media, etc.) to drive customer engagement, retention, and loyalty.
• Utilize marketing automation tools to streamline and optimize CRM processes.
• Design and implement a customer loyalty program aligned with business objectives and customer needs.
• Develop a clear value proposition and benefits structure to incentivize customer participation and engagement.
• Establish program rules, tiers, and rewards system to drive customer loyalty and retention.
• Implement promotional campaigns to drive customer enrollment and ongoing participation in the loyalty program.

Implement targeted communication strategies and execute loyalty marketing campaigns:

• Develop and execute personalized communication campaigns to nurture customer relationships throughout the customer journey.
• Create compelling content and messaging aligned with customer segments and preferences.
• Collaborate with cross-functional teams to ensure a seamless and rewarding customer experience across touchpoints.
• Continuously evaluate and improve loyalty program processes, procedures, and communications.
• Leverage customer feedback and insights to identify areas for improvement and implement necessary changes.
• Develop and manage customer loyalty programs, including rewards, incentives, and exclusive offers.
• Identify opportunities to enhance customer retention and reduce churn through targeted initiatives.
• Implement customer win-back campaigns and strategies to re-engage inactive customers.
• Develop and execute targeted marketing campaigns to promote the loyalty program and engage members.
• Create compelling and personalized loyalty program communications, including email campaigns, in-app messaging, and targeted offers.
• Collaborate with the marketing team to align loyalty program campaigns with overall marketing initiatives.
• Utilize customer segmentation and data insights to tailor loyalty program communications and offers.

CRM Project and system Management :

• Develop project plans, including scope, objectives, deliverables, and timelines for CRM initiatives.
• Coordinate cross-functional teams to ensure successful project execution.
• Monitor project progress, identify risks or issues, and take necessary actions to keep projects on track.
• Conduct regular project meetings and communicate milestones to stakeholders.
• Collaborate with IT teams to evaluate and implement CRM systems.
• Coordinate CRM system integration with other business systems.
• Ensure data requirements and oversee data migration processes.
• Customize CRM systems to meet specific business needs.

User Training and Support:

• Develop and deliver training programs to educate users on CRM system functionalities and best practices.
• Provide ongoing user support, addressing inquiries, troubleshooting issues, and promoting user adoption.
• Collaborate with internal stakeholders to develop and maintain CRM system documentation, user guides, and training materials.

Analyze customer data, program performance and drive insights:

• Analyze customer behaviour, preferences, persona and purchase patterns using CRM and data analytics tools.
• Identify trends, opportunities, and challenges to enhance customer segmentation and targeting.
• Utilize data-driven insights to develop personalized and relevant communication strategies.
• Measure and report on key CRM metrics, such as customer acquisition, retention, and lifetime value etc.
• Utilize data analytics tools and techniques to analyze program performance and customer behaviour.
• Monitor key loyalty program metrics, such as active member acquisition rate, redemption rate, Program engagement, NPS and Loyalty ROI.
• Identify trends, patterns, and opportunities for program optimization and enhancement.
• Segment customer data to tailor loyalty program offerings and communication strategies.

Requirements:

• Bachelor's degree in marketing, business, or a related field. A master's degree is a plus.
• Proven experience in CRM management, loyalty program management, or a similar role.
• Strong understanding of customer lifecycle, CRM principles, and loyalty program principles.
• Proficiency in CRM platforms, marketing automation tools, and data analytics tools.
• Solid analytical skills with the ability to derive insights from customer data and apply them to CRM and loyalty strategies.
• Experience in customer segmentation, targeted marketing campaigns, and loyalty marketing campaigns.
• A minimum of 8-10 years of experience in CRM within the e-commerce industry is required.
• Excellent communication skills and the ability to create persuasive and engaging content for CRM and loyalty program communications.
• Strong project management and organizational skills to effectively plan and execute CRM and loyalty initiatives.
• Results-oriented mindset with a focus on driving customer engagement, satisfaction, and ROI through CRM and loyalty programs.
• Knowledge of privacy regulations and best practices related to CRM, customer data management, and loyalty program management.

Roles & Responsibilities

• Review and monitor GL, AR and AP entries of Singapore or overseas branches
• Ability to handle full set of accounts
• Support month end closing activities
• Resolve any inter-company invoice discrepancies
• Responsible for and ensure compliance with all other statutory requirements
• Assist in audit activities, GST reporting, banking matters, corporate tax and others
• Liaise and guide overseas staff to complete and submit required reports timely.
• Manage and ensure the accurate, complete and timely process of staff claims
• Handle all aspects of office administration and provide operational support
• Performs any other ad-hoc duties as assigned.

Requirements

• Min 2 years or more hands-on accounting experience
• GCE “O” level / Diploma in Accounting / LCCI
• Proficiency in Microsoft Office and/or Accounting systems
• Ability to work under pressure and tight reporting deadline
• Discipline and positive attitude
• Resourceful & organised
• Willing to learn
• Able to multi-task, self-motivated and systematic
• Singaporean and PR only

• Carry out equipment PM according to the plant equipment PM schedule
• Respond to breakdowns, diagnose faults and repair equipment
• Work on improvement projects to assure continuous reliability of production equipment and processes to achieve high equipment productivity and low downtime.
• Key-in SPC data for all defined equipment critical parameters
• Support all equipment installation and commissioning during plant start-up phase
• Performs other duties as assigned. Duties will vary according to the project progress and/or the specific goals of the division.

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the Life Sciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). The RegASK team is highly diverse, with more than 10 nationalities across 3 continents, entrepreneurial and very agile, We just completed our Series A funding round in December 2022 and are currently recruiting highly motivated individuals to expand its team and support its ambitious growth plans.

Part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, implementing new ideas to deliver better health, RegASK is a rewarding place to work.

If you are a doer who enjoys working across industries and continents, autonomous in your working style, and eager to problem solve, we would love to hear from you.

Title:

Experts’ Community Specialist

The Experts Community Specialist assumes a central role in overseeing our regulatory expert group and fostering the growth of our online community of Regulatory professionals. Responsibilities include identifying and onboarding new experts, documenting their details, helping during the onboarding process, and conducting tasks like designing the tool (with our tech-team), analytics preparation, survey, and email design, and utilizing content management systems and various technical tools.

This is a thrilling opportunity that involves close collaboration with various stakeholders, including experts, the operations team, and the tech team, in order to enhance and refine our online platform. You will also closely collaborate with client-facing staff on tailor-made client projects and strategic recruitment endeavors aimed at promptly connecting RegAsk clients with the most relevant experts.

Key Responsibilities:

• Quickly and efficiently identify and establish consulting relationships with experts best suited to participate in our clients’ projects.
• Grow the RegAsk Experts Community by recruiting on a strategic/tactical mode, using referrals and other relationships like collaborating with the Marketing team to develop gated content (i.e., recruitment campaigns) for endorsing the engagement / recruitment process of experts.
• Consult with client-facing team members (sales, pre-sales, Project managers) to gauge clients’ needs and identifying and qualifying primary experts.
• Develop a working knowledge of RegAsk core industry coverage to improve project and product service quality.
• Work on other projects associated with building the RegAsk Experts Community
• Collaborate closely with the tech team to identify and implement the elements necessary for automating or seamlessly integrating expert profiles and management within the platform.
• Research and identify technical solutions for the experts’ community improvements.
• Support in drafting and enhancing standard operating procedures to streamline the process.
• Foster positive and productive interactions within the experts’ community while ensuring adherence to the business needs.
• Monitor and analyse community sentiment, feedback, and discussions to provide valuable insights and recommendations for improving community engagement strategies.

Requirements:

• Superior communication and interaction skills, including demonstrated oral, written and presentation abilities in a business-focused setting using a variety of communication channels (telephone, e-mail, in-person, etc.)
• Strong ability to problem solves and impeccable attention to detail.
• 1-3 years of experience, preferably in internet research, inside sales, head hunting, recruitment, market research or customer service.
• Confidence in making outbound cold calls.
• Minimum bachelor’s degrees from top-tier colleges or universities.

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Experts’ Community Specialist, please submit your resume accordingly.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

About The Role

Community Outreach Team (CREST), serves as a community safety network for people with or at-risk of mental health conditions, including dementia, and their caregivers. CREST conducts outreach events to increase mental health awareness and targeted case finding to identify those with mental health needs.

CREST works with clients aged 18 years and above.

Reporting to the Group Supervisor, the Program Executive works closely with the team to serve clients and caregivers.

· Plan, implement and monitor the outreach, care process, referral and follow-up flow for the CREST service

· Document and evaluate programme progress

· Document and produce CREST service planning documents and manuals, including set up requirements and processes

· Conduct needs assessment to ascertain service needs and gaps for mental health in the community

· Collaborate with other agencies/organisations in planning and implementation of programmes

· Monitor trends and issues relating to mental health services and needs of clients and the community

· Outreach to corporates and community organisations to promote mental wellness, health awareness and information

· Engage partners to raise awareness, education and training on mental wellness via structured programmes

· Conduct screening within the community with agreed upon identification tools

· Provide the necessary care coordination and service linkages for identified clients from the initial referral

· Follow-up with clients for re-evaluation and provide support, as recommended in-care process flow

· Provide basic mental health awareness and information on managing the mental illness and coping strategies

· Provide basic emotional support to clients at-risk of mental health

· Compile and analyse collected data and submit reports as specified

Others

· Other work projects assigned by supervisor/management

Technical Competencies:

- Degree

- IT literate

Core Competencies:

- Good communication and social skills to work with different people
- Pleasant personality
- Team player, yet independent to carry out most functions
- Strong interest in empowering and preserving the dignity of people at-risk or with mental health conditions including dementia

Preferred achievements / characteristics:

- Able to speak dialects will be an advantage

Only short-listed candidates will be contacted for an interview.

• Take accurate food and drinks order and be attentive to customer requests
• Knowledgeable in using the POS ordering system
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Deliver checks and collect bill payments
• Provide excellent customer service to guest
• Present menu and provide detailed information when asked
• Inform customers about the day’s specials (if applicable)
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Arrange table settings and maintain a tidy dining area
• Carry dirty plates, glasses, and silverware to the kitchen for cleaning
• Follow all relevant health department regulations
• Observe and maintain cleanliness in the area of assignment

Requirement:

• Candidate must have at least 2-3 years of experience in the F&B industry
• Have a great personality and positive attitude
• Good customer service and interpersonal skills
• Good communication Skills

Job Description, Roles & Responsibilities:

_Proven track record on delivery of commercial and workplace project from conceptual stages to implementation of the

approved design at the construction site;

_Excellent exposure to wide range of FF&E architectural elements (both local and international brands);

_Exposure to the interior fitting out process with exceptional knowledge in interior fittings and carpentry;

_Excellent eye for details;

_Strong presentation skills through communication and presentation software;

_Good knowledge of relevant local code and requirements;

_Develop and maintain proper design management procedures to meet project and client needs;

_Able to maintain composure working under pressure in ensuring the project is completed according to the

approved budget, program, and timeline;

_Lead a team of ID Technician in the development of technical drawings (for both build only and design & build

projects;

_Maintain excellent working relationship and synergic with the Project Team to resolve site issues;

_Design Consultant management (for build only projects);

_Collaborative and a good team player, with good working attitude and be proactive;

_Dynamic and resourceful individual with strong initiative mindset;

_Always be open to ideals and suggestions, passionate in high quality works, sensitive to clients needs;

_Ability to prioritize own workload, and ability to cope with Client pressure and changes in project brief to deliver

within strict project deadlines;

Requirement:

Education & Qualifications: BA (Hon) Interior Design

Diploma in Interior Architecture & Design

Diploma in Design (Interior Design)

Diploma in Interior Design

Diploma in Experiential Product & Interior Design

Diploma in Design (Interior & Exhibition)

Specialist Diploma in Interior & Landscape Design

Advance Diploma in Interior Design

Certificate in Interior Design and Decorative Techniques

Certificate in Interior Design

Nitec in Interior & Exhibition Design

*Applicant should possess at least one of the above qualifications

*Applicant to submit any other relevant professional qualifications if not list above

Additional / Professional Qualifications: N/A

*Applicant to submit any other relevant professional qualifications if not list above

*Above additional qualification is not mandatory but will be a plus

PRODUCT AREA

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

As a Partner Business Manager, you will manage the strategy of the top channel partners in APAC and will be responsible for developing and executing a business plan, work aligned with different teams within the Google Maps and Cloud organization. You will be a trusted business partner of the partner organizations assigned to the focus partners. You’ll enable and leverage business partners, manage partner business issues and concerns, display knowledge in various business management and sales disciplines, and you will lead partners towards a sustainable business.

In this role, you will drive business growth and customer value by being partner focused in all activities, serving as an ambassador and advocate for partners within Google, and accurately representing Google within the partners’ organization. You will establish and maintain the business execution with Google’s partners and ensure that joint business growth and metrics are set.

Qualifications

JOB RESPONSIBILITIES

• Develop and deliver a comprehensive regional partnership strategy.
• Build a comprehensive partnership plan for premier named partners in the region.
• Establish and monitor specific partnership objectives, as well as ensure OKRs, KPIs, and business objectives are met.
• Build cross-functional leadership teams to manage intentional outcomes within regional, business units, ecosystem, marketing, finance, and operations teams.
• Serve as a trusted advisor for executive-level relationships with ecosystem partners.

MINIMUM QUALIFICATIONS

• Bachelor's degree or equivalent practical experience.
• 12 years of experience managing business processes or channel sales, working with resellers/partners.
• Experience working with Google Maps Platform in a customer or partner-facing capacity.

PREFERRED QUALIFICATIONS

• Experience with solution selling to enterprises, within a software vendor, and selling across a wide set of industries
• Experience with channel and partner sales management.
• Ability to operate in an organization and work independently within a cross-functional team.
• Ability to deliver consistently against business goals.
• Ability to present information to customers, partners, and colleagues in a clear and compelling manner with credibility.

The School Counsellor works closely with the school management and the Career Opportunities & Guidance (COG) Director in planning and implementing a school-wide higher education and career guidance system.

JOB RESPONSIBILITIES:

• Provide professional and full-time support to students in their universities and scholarship applications.
• Set up and implement processes to facilitate current students and graduates in university and scholarship applications.
• Actively listening to students’ future concerns and help students towards a deeper understanding of their concerns and challenging any inconsistencies in what they say or do.
• Devise and deliver specialised higher education and career programmes for example the ACSI Higher Education & Careers Day and the ONE ACS Career Forum.
• Identify, organize and conduct relevant talks, workshops and training for students and teachers, as well as coordinate developmental programmes and needs assessment for students.
• Plan, organise and review specific enrichment programmes and bridging courses for the holistic development of students.
• Collaborate with external and overseas education institutions i.e. universities on talks and programmes for the students and teachers.
• Develop systems to effectively track enrolment of graduate students into university acceptance and their career choice.
• Any other projects or duties as assigned by the Senior Administration.

JOB REQUIREMENTS:

• Strong interpersonal and communication skills
• Strong team player
• Ability to handle multiple tasks under pressure and meet deadlines
• Proficient computer skills (in particular, Excel)
• At least two years of full-time working experience in education counselling
• Knowledge of the local education system in the US will be an advantage
• Should hold a university degree. Those without a degree and with relevant experience/expertise may also apply

Responsibilities

Operations

• Process contracts, orders, invoices and ensure all documentation comply with revenue and company policy
• Works with Sales, Project Management, Competency Towers and Customers to assist resolution to customer billing investigations and disputes
• Prepare and follow up on renewals, terminations and planning for reporting and insights to Sales Team
• Challenge legacy policies and procedures that complicate quote, order, invoice and revenue processing, understanding the flexibility for change, and formulating creative solutions or workarounds based on that analysis
• Provide proactive feedback to improve sales and support workflows (in systems) to work more effective and efficient
• Assist in ad hoc projects and tasks

Requirements

• CAN-DO attitude
• Ability to work independently as well as within a team in a fast-paced environment
• Ability to demonstrate creativity and analytical skills in problem solving
• Ability to work on multiple projects simultaneously and react to changing priorities
• Excellent interpersonal and communication skills
• Strong ability to build trusted relationships with both internal and external stakeholders on a regular basis in relation to ongoing projects and operational trouble shooting
• Detail oriented, meticulous, systematic and possess strong documentation skills
• Good in Excel for reporting purposes

Preferred Skills / Qualities

• A highly motivated individual with the ability to be mindfully present and appreciate the humour of each moment

Job scope:

- Report and communicate with Japan management team

- Formulate and recommend policies, objectives and long-range plans to ensure the most effective operation of field sales activities. Disseminate and ensure compliance with approved policies, objectives and plans.

- Plan, control and direct activities of the field operations to obtain maximum sales volume and required Company standards of quality, service and cleanliness and to develop maximum sales potential and profitability.

- Oversee store repairs and maintenance program to ensure provision for efficient and effective preventive and breakdown maintenance in minimizing disruption to restaurant operations.

- Report on operating results, comparing actual performance with budget and established ‘objectives’.

- Prepare annual/quarterly budgets and submit to Japan for approval

- Recommend and implement corrective profit action as required.

- Carry out Business Development Role

- Participate in and, where appropriate, initiate investigation and planning associated with market development (new restaurant built, image enhancement, relocation), restaurant design/layout and equipment evaluation.

- Liaise with and ensure that all service functional areas provide required support to restaurant operations in achievement of the Department’s objectives (Marketing, Finance, Human Resources, Procurement, Food System and Shop Development).

- Partner with Marketing and R&D departments to formulate plans to improve the branding.

- Any other ad-hoc duties assigned.

Requirement:

- Japanese speaking at business level

- Minimum 8 years of experience in managing sales or marketing teams

- Sharp negotiation and networking skills

- Organizational skills

- Strong analytical and problem-solving skills

- Educational background in business, marketing, or finance

- Able to work under pressure

General Overview

This role is responsible for internal and/or external coordination and communication for the following:

• preparation for day ahead gas nomination and allocation as instructed from time to time,
• carrying out scheduling duties by adhering to respective timelines as per the agreed SOP,
• monitoring of:

1. hourly send-out nomination,
2. scheduling of send-out, and
3. clearing of Uniform Singapore Energy Price (USEP),

• execution of the assigned tasks by the reporting manager and according to the SOP.
• preparation of daily, monthly and yearly reports for internal and/or external stakeholders.

The candidate will also need to review all documents and information for accuracy and inform the reporting manager of any errors or inconsistencies. The candidate will be required to properly and timely handover to the next shift duty personnel. The role is a for 8 hours shift duty in a rotating work schedule.

Roles and Responsibilities

The candidate shall be responsible for, but not limited to, the following scope of tasks and duties:

Gas and Terminal Scheduling and Accurate Injection of Gas

• Gathering, collating, and preparing documents, materials, and information for entry
• Check accuracy of nomination from customers and perform verification checks for decision via Excel
• Monitor gas nominations are scheduled in accordance with the Terminal Use Agreement rules
• Monitor half-hourly USEP at an agreed timeframe in accordance with SOP
• Communicate timely with Production panel man at Main Control Room via phone (followed up by email) on the injection deviation to be taken for the imminent gas Balancing Period
• Ensure send-out scheduling and systems interface amongst SLNG, customer and gas transporter are done in a timely manner
• Ensure allocation of metered quantities to respective customer, end users and gas transporter are properly allocated in accordance to SLNG’s contractual rights for accurate billing
• Monitor and report for abnormalities
• Timely and proper hand-over and take-over of the nomination and scheduling activities as listed above

Operations of Gas Engine Generator

• Verify SLNG’s monthly electricity invoices and fuel accounting including accruals with Finance.
• Prepare GEG's efficiency report for EMA and reports for Market Surveillance and Compliance Panel.
• Update electricity market analysis on demand, supply and price vis-à-vis send-out

Truck Loading Scheduling

• Coordinate with customers and Production team on scheduling of truck loading slots and truck approval request
• Manage any issues pertaining to LNG quality, Certificate Of Quantity and Quality and truck loading operation
• Coordinate with customers and Operations team on truck loading bay maintenance schedule

Manage Relations with Internal and External Stakeholders

• Manage operational relations with external counterparties and internal teams

Work Experience

• Candidates with no prior experience are welcome to apply.
• Must be able to deal with constant change and variation.
• Ability to coordinate effectively with various functions within the company, as well as with external stakeholders.
• Ability to prioritise and handle multiple tasks and projects concurrently.
• Team-player
• Proficient with MS Office applications, good analytical skills and is meticulous in processes and procedures.
• A keen learner with the ability to grasp and apply concepts effectively in the area of Commercial Operations.
• Thorough understanding of macros and proficiency in VBA programming is added advantage.

Education Requirements

• at least Diploma in Science or Engineering from a reputable Polytechnic.

OUR COMPANY

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe.

We are currently recruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

THE POSITION

Title:

Chief Operating Officer (COO)

As the COO, you will play a pivotal role in driving operational excellence, scalability, and efficiency across the organization. This individual will collaborate closely with cross-functional teams to streamline processes, enhance productivity, and contribute to the overall success of RegASK. The ideal candidate is a strategic thinker, possesses strong leadership skills, and has a proven track record of optimizing operations in a fast-paced SaaS / Tech-enabled environment. This is a transversal role which includes revenue operations and content operations. You will be working closely with our CEO, Chief Product & Technology Officer and Head of Finance.

Key Responsibilities:

1. Operational Strategy:

· Develop and implement a comprehensive operational strategy aligned with the company's goals and objectives.

· Drive initiatives to optimize processes, reduce costs, and improve overall operational efficiency.

· Develop and implement operational strategies aligned with organizational goals and objectives.

2. Revenue operations:

· Collaborate closely with sales, marketing, and customer success teams to ensure alignment of revenue goals. Act as a bridge between departments, facilitating communication and addressing operational challenges.

· Revenue strategy:

o Work in collaboration to develop and implement a comprehensive revenue operations strategy aligned with the company growth subjective.

o Collaborate with sales, marketing, and customer success teams to optimize revenue generation processes.

· Sales process optimization:

o Analyze and optimize the end-to-end sales process to improve efficiency and accelerate deal cycles.

o Implement tools and technologies to enhance sales productivity and performance.

· Forecasting & Budgeting:

o Collaborate with finance to develop accurate revenue forecasts and budgets.

o Monitor performance against targets and implement corrective measures as needed.

3. Team Leadership:

· Lead, mentor, and inspire a high-performing operations team.

· Foster a culture of collaboration, innovation, and continuous improvement.

· Establish clear performance metrics and goals for the operations team, ensuring alignment with company objectives.

4. Process Optimization:

· Identify and implement process improvements across various departments to enhance workflow and efficiency.

· Work closely with department heads to analyze current processes and recommend enhancements to drive scalability.

· Implement best practices and standards for operational excellence.

· Identify and pursue opportunities for process improvement and cost optimization.

· Ensure seamless coordination and alignment of operational activities with overall business objectives.

5. Data Analysis:

· Utilize data-driven insights to make informed decisions and drive operational improvements.

· Implement key performance indicators (KPIs) to measure and track the success of operational initiatives

6. Risk Management:

· Identify and mitigate operational risks that may impact the business and develop strategies to mitigate them.

· Develop and implement contingency plans for critical operational functions.

Requirements:

· Bachelor's degree in Business Administration, Operations Management, or a related field.

· 10 years of experience in senior operations role, within a SaaS or technology driven company.

· Familiarity with Technical and software proficiency

· Tech tools relevant to this position

· Strong leaderships and team management skills.

· Excellent analytical and problem-solving abilities.

· Effective communication and interpersonal skills.

· Project management and organisational skills

· Experience with Series A and Board participation will be an added advantage.

· Strategic thinking & Cross functional skills

· Knowledge of LifeScience / Software industry is a plus

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our COO, please submit your resume for consideration.

Please include, COO application on the subject line.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

Objectives of this role

• Take responsibility (either directly or via staff) for all cash management, investments, insurance, budgeting, and financial reporting, and help drive the company’s financial strategy and hiring needs
• Coordinate and reporting development of annual operating, capital, and program budgets
• Ensure cash flow is compatible with operations by overseeing day-to-day accounting, recording, reporting, and internal-control activities of the organization
• Develop and implement best practices and tools to ensure a well-controlled yet flexible organization that has strong fiscal management, project coordination, cross-team communications, and workflows
• Comply with national and local financial requirements by studying existing and new legislation and taking appropriate action

Responsibilities

• Work with senior managers to efficiently develop budget proposals, provide access to project finance information, and ensure contract/grant compliance and reporting
• Research revenue opportunities and economic trends, analyze internal operations, and identify areas for cost reduction and process enhancement
• Perform risk management through analysis of company liabilities and investments, and evaluate and manage capital structure and fundraising initiatives
• Monitor business performance with tracking tools, establish corrective measures as needed, and prepare detailed reports for earnings calls, management team, and rest of company
• Manage finance personnel and oversee financial IT systems, ensuring compliance with relevant regulatory entities

Required skills and qualifications

• Five or more years of experience in executive leadership roles
• Excellent leadership skills, with steadfast resolve and personal integrity
• Exceptional verbal, written, and visual communication skills
• Japanese speaking at business level
• Understanding of advanced accounting, regulatory issues, and tax planning
• Working knowledge of how to raise capital outside traditional lines of credit

Preferred skills and qualifications

• Master’s degree (or equivalent experience) in accounting, business accounting, or finance
• International finance experience
• Professional certification (ex: Certified Public Accountant)

A career at our company is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Your Role

As EHS Engineer you will be part of the Facilities & Logistics team of a growing BSL-2 GMP Facility (~4,000 m2) which offers Contract Testing Services for biopharmaceutical companies across the APAC region. You will be responsible for ensuring compliance to regulatory and corporate EHS requirements, and you will promote a safety, health and sustainability culture across all employees. You will also coordinate equipment maintenance and lead investigations and CAPA’s to maintain high-quality standards and ensure the safety of life-changing medicines tested at our Singapore site. This role will require close collaboration internally with Lab Operations, Quality, PMO, Regulatory and Corporate EHS.

What You Do

The position holder is accountable for performing the following functions independently, with minimal guidance:

EHS

• Manage site EHS program to ensure compliance and maintain a safety and healthy work environment. The EHS program encompasses all aspects of providing a safe workplace for its employees including WSH compliance, Fire Prevention, Emergency preparedness, hazardous material control, Biohazard safety and Hazard communication.
• Responsible for chemical safety and biosafety of the BSL-2 lab facility, waste disposal, safety equipment and procedures for managing hazardous substances and pathogens in accordance with regulations and corporate standards.
• Ensure site personnel are competent in performing Risk Assessments and ensuring needed Risk Assessments are completed.
• Responsible for applications, on-site inspections and on-time license renewal by government agencies (NEA, SPF, SCDF, AVS,..).
• Lead CTS-Singapore Safety Committee to promote and achieve a safe workplace.
• Deliver EHS orientation and training to lab employees, visitors and contractors and completes contractor work permit review before the start of work.
• Monitor and report site EHS performance indicators, recommend actions and implement CAPA’s.
• Facilitate site’s emergency response and conduct periodic drills.
• Perform periodic inspection and ensure site personnel are competent in performing safety inspections.
• Reviews safety for new materials introduced to the site and defines appropriate safety measures.
• Ensure site is prepared for and ready to respond in the event of emergency.
• Define and review site safety procedures against regulatory and corporate standards.
• Manages site security with controlled access of lab areas.
• Monitors and reports global safety indices
• Plan local implementation sustainability strategy and promote sustainability initiatives across the site.

Engineering

• Coordinate instrument maintenance with vendor and ensure documentation as per GMP/GLP/GDP requirement
• Monitor equipment maintenance and calibration contracts and work with Procurement for quotations
• Contribute to validation works including coordination with vendor new equipment installation, commissioning, retirement
• Lead investigations, write events, address audit findings and own CAPAs and Change Controls at site level.
• Lead projects impacting site level and support projects and events with global scope.

Who You Are

• Degree/Diploma in Engineering or Science related discipline
• 1-3 year of working experience in Laboratory, R&D and/or manufacturing environment
• Experience of safety management of hazardous agents and practical knowledge of statutory/regulatory requirements on safety
• 1-2 years working in a regulated environment (GMP) with experience in leading investigations, change controls and regulatory audits preferred
• Understanding of operation of BSL-2 Lab environment is preferred
• Good oral and written communication skills.
• Strong project management skills: planning, organizing, attention to detail, managing competing priorities
• Good team player embracing multi-cultural, multi-lingual and multi-time zone work environment.
• Curiosity and drive to succeed: individually and as a team; willingness to learn and lead by doing.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity. We believe that it drives excellence, innovation, and human progress. We care about our customers, patients, and our rich mix of people. This diversity strengthens our ability to lead in science and technology.

P0003

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

· Contributing ideas to marketing campaigns

· Coordinating promotional activities and events

· Monitor market trends, analyze consumer markets activities to identify opportunities

· Create content for a range of marketing distributions (brochures, social media platforms, website material etc.)

· Monitoring performance of marketing campaigns

· Develop new marketing initiatives such as social media, events or crossover collaborations to strengthen engagement with target audience

· Work with in-house designer to ensure design and production of marketing materials used for the events are carried out accurately

· Maintaining websites and tracking data analytics

JOB REQUIREMENTS

· Minimum Diploma and above

· Prior experience in the marketing field will be an advantage

· Results-oriented, ambitious and positive working attitude

EA Reg. Number: R21100629

EA License Number: 22C1278

COMPANY DESCRIPTION

Mediacorp is Singapores largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• To produce and direct quality programmes of various genres as assigned
• To lead production teams creative staff, crew and cast - in the studio recording, outdoor filming, editing, packaging and post-production processes and other aspects of productions
• To work out production schedule and deliver packaged programmes within timeframe
• Responsible for management of work within production budget given
• To contribute ideas and contents for story developments, treatment and script discussions
• Responsible in ensuring high standard and maintaining high quality of programmes
• Responsible in tracking of usage and payment of creative services packages, facilities, crew and talents for productions
• Responsible for casting and managing talents and performers
• Assist Executive Producer in planning and budgetary of productions

• Diploma/Degree in Media or equivalent
• At least 5 years experience in television and related productions.
• Strong interest in television and media.
• Able to speak, read and write good Malay for business purpose.
• Good knowledge of studio production, field and post-production procedures.
• Strong leadership qualities
• Proficiency in editing and field equipment and facilitation required.
• Ability to write television scripts is advantageous
• Ability to manage different levels of teams creative, crew, talents and performers.
• Ability to communicate effectively with all levels of staff and public.
• Ability to work independently.

P0005

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

· To understand each department’s daily processes e.g., marketing, sales, human resource, operations etc.

· Be open to learn new things and enjoy the learning journey

· Job rotation between various departments

· Participating in meetings, workshops, and events

· Compiling analysis and making presentations to other team members

· Completing fieldwork and providing evaluation analysis of the company’s services

· Learn various staff functions, including management viewpoints, company policies and practices affecting each phase of business

· Fulfilling any requirements and meeting goals set out at the start of the traineeship

· Observe experienced staffs to acquire knowledge of methods, procedures, and standards required for performance of departmental duties

· Provide support as needed in the various departments, including data-entry, presentation creation, strategic planning, client service matters as needed

· Report on company progress

· Compile and evaluate performance reports

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

P0002

Working location: Alexandra

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

· Arranging and hiring manpower required to stage an event into their various departments

· Responsible for providing leadership, motivation, direction, and support to team members

· Travel on site to inspect ongoing arrangements, preparations, and changes needed to meet the needs of the client

· Ensuring compliance with insurance, legal, health and safety obligations

· Communicating with the Public Relations and Marketing department to promote and publicize event

· Engaging with vendors throughout the event planning process to learn requirements and goals

· Perform post-event tasks promptly such as measuring the success of the event, objectives that were set for the events as well as review for improvements

· Research market, identify event opportunities and interest generation

JOB REQUIREMENTS

· Diploma in any field

· Prior experience in the events industry will be an advantage

· Results-oriented, ambitious and positive working attitude

EA Reg. Number: R21100629

EA License Number: 22C1278

Job Responsibilities:

• Manage customers on forecasting and ordering
• Analyse Price trends and forecast for account
• Follow-up on leads with new customers
• Service and maintain existing customer account
• Handle customer request and queries (e.g. short-time orders, etc.)
• Identify and respond to customer needs
• Establish and offer competitive price to customers
• Prepare and issue Sales Quotation using SAP
• Maintain inventory level for customer orders and optimise delivery
• Negotiate purchase pricing with suppliers for competitive advantage

Job Requirements:

• Possess a Diploma or Bachelor’s Degree, preferable inengineering
• At least 1 year of working experience in relevant fields
• Understand customer requirements and propose suitable solutions
• IT savvy and knowledge in MS Office and SAP
• Persuasive and Negotiation Skills
• Cost Management Techniques
• Listening and communication skills
• Customer Relationship Management