(A) JOB SUMMARY

This role will collaborate with various departments to develop and implement risk management, compliance and ESG strategies, policies and initiatives, helping the company to remain resilient and build a sustainable business.

(B) PRIMARY DUTIES & JOB RESPONSIBILITIES

Risk Management:

- Assist with the implementation and enhancement of the Enterprise Risk Management framework and risk management processes to strengthen risk management capabilities and culture across business units.

- Provide support in reporting to risk management committees, senior management, the Board and/Board Risk Committees on risk related matters, including secretariat responsibilities for risk management committees
- Conduct periodic risk assessment and update the risk register to ensure that inherent and residual risks are identified, tracked, monitored and addressed in an effective and coherent manner.

- Collect, analyse, and report on Key Risk Indicators (KRIs), working closely with relevant departments to ensure accurate records.

- Coordinate and conduct risk management related training programs to create risk awareness and enhance proficiency and knowledge in these areas including conducting risk and compliance assessment training workshops
- Assist with the development and implementation new risk management tools and system to improve effectiveness and efficiency of risk management processes

Compliance:

- Provide advisory and support to management and busines units to ensure compliance with applicable laws and regulations
- Keep abreast of market trends and applicable regulatory compliance matters including global developments which may have an impact on business activities

- Assist in the oversight of the Group's Personal Data Protection function, including updates to policies and procedures, staff training on personal data protection, oversee data protection impact assessments, work with Digital Technology department on the adequacy of system and data security controls to ensure data confidentiality is protected

- Maintain and update policies and procedures relating to compliance and governance matters such as Anti-Bribery and Corruption policy etc.

- Perform period compliance checks and assist in the investigation and follow up on compliance issues, breaches of laws & regulations, policies and code of conduct, contract management etc.

- Coordinate and conduct governance and compliance related training programs

Sustainability / ESG
- Assist in the development, implementation and and continuous improvement of sustainability policies and procedures and conduct materiality assessments
- Collaborate with cross-functional teams to identify and implement ESG initiatives that support our sustainability journey and improve resource efficiency

- Provide support in reporting to risk management committees, senior management, the Board and/Board Risk Committees on sustainability/ESG related matters, including secretariat responsibilities for sustainability steering committee and sustainability taskforce

- Coordinate the production of sustainability reports, ensuring accuracy, transparency, and compliance with reporting frameworks such as the Taskforce on Climated-Related Financial Disclosures (TCFD), Global Reporting Initiative (GRI), International Sustainability Standards Board (ISSB) etc, including coordinating the external assurance process for sustainability reports, ensuring alignment with auditing standards and industry best practices.

- Identify and assess potential ESG risks and opportunities, providing recommendations for mitigation and enhancement

- Monitor, assess and report the organisation’s ESG performance, ensuring alignment with regulatory requirements and industry best practices, including collect, analyse, and report on ESG-related data, working closely with relevant departments to maintain accurate records
- Develop and deliver ESG training programs and sustainability communication efforts to enhance employees’ understanding and engagement in ESG initiatives

SECONDARY DUTIES AND RESPONSIBILITIES

- Manage and support implementation of company-wide new initiatives and projects
- Act as liaison with internal auditors on risk management, compliance and ESG related matters
- Undertake any other tasks which may be assigned on an ad-hoc basis

(C) REQUIREMENTS

- Degree or professional qualification in relevant discipline (eg. accountancy, business, sustainability, etc)

- Minimum 3 years of relevant experience in accounting, auditing, finance, risk management, compliance, ESG or sustainability reporting, etc

- High level of proficiency in data analysis and reporting and project management

- Self-motivated team player who is meticulous, organized and has strong analytical skills

- Strong collaboration skills and able to work independentl in a fast-paced environment

- Strong written and oral communication and presentation and interpersonal skills

- Strong stakeholder management skills and ability to interact well with different functions and levels

- Strong understanding of ERM and ESG frameworks, regulations and industry standards

- Proficiency in relevant reporting software that facilitates data visualizataion and presentation, such as Powerpoint, Excel, TAbleau, or ERM/ESG-specific platforms will be highly beneficial

• Conduct Customer Workshops, gather Business Requirements, Solution Design & BBP using best practice and Healthcare industry standards.
• Perform extensive hand-on detail SAP ISH, i.s.h.med functional configuration, unit testing, Sit & UAT.
• Create detailed functional specifications for ABAP development objects (incl. Enhancements, Interfaces) & testing.
• Prepare Data Migration Plan & Strategy, Cut Over plan.
• Prepare test scripts & execute System Integration Test, User Acceptance Test
• Prepare training plan, material and conduct training
• Autonomous lead of IS-H track including creating and updating project timelines, handling change management process, creating status reports and preparing management summaries

Requirements

• Implementation experience in SAP IS-H, i.s.h.med modules (PA, PM, Medication, CPOE)
• Extensive hands on functional and configuration experience in the above healthcare module (including clinical process builder, clinical workstation, service concept, service rules, pricing procedure, condition types, billing, HL7/HCM, new business partner concept, CPOE, EMR, Clinical Documentation)
• At least 3 years of experience in Healthcare Projects
• Minimum 2 – 4 full cycle implementation project experience
• SAP IS-H, i.s.h.med Maintenance and Enhancement Support
• Extensive knowledge about ISH integration into MM, FI, CO and i.s.h.med
• SAP ABAP Skills
• Proven experience with relevant analysis, process design and SAP implementation methodologies and tools
• Strong analytical skills, strong perseverance, a high degree of initiative and independence
• Ability to work with people from various backgrounds/cultures coupled with strong customer and partner interface.
• Minimum Academic Qualification; Bachelor’s Degree: Engineering, Information Technology or related field

Responsibilities:

• Provide excellent customer service.

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.

Requirements:

• Prefer minimum 3 years healthcare environment experience.

• Hardware Skill – Desktop, Laptop, Printer and Scanner, Windows OS (Must know Windows 10)

Responsibilities:

1. AEM Development: Design, develop, and implement solutions on the Adobe Experience Manager platform to meet business requirements.

2. Java Development: Leverage your strong Java development skills to create scalable and efficient backend services for AEM applications.

3. Front-End Development: Apply basic understanding of front-end technologies including HTML, CSS, and JavaScript to collaborate effectively with front-end developers and ensure seamless integration of the user interface with the backend.

4. AEM Modules: Work with AEM Web Content Management, AEM Forms, and AEM Workflow modules to enhance and customize digital experiences.

5. Collaboration: Collaborate with cross-functional teams, including UX/UI designers, content authors, and other developers, to deliver high-quality solutions.

6. Code Review: Participate in code reviews to ensure code quality, adherence to coding standards, and optimization of performance.

7. Documentation: Create and maintain technical documentation for AEM components, customizations, and integrations.

8. Quality Assurance: Work closely with quality assurance teams to ensure the reliability, security, and performance of AEM applications.

9. Stay Updated: Stay abreast of the latest AEM and Java development trends, tools, and technologies to continuously improve skills and contribute to the overall advancement of the development team.

Requirements:

1. Proven experience as an AEM Developer with strong Java development skills.

2. Basic understanding of front-end technologies (HTML, CSS, JavaScript).

3. Familiarity with AEM Web Content Management, AEM Forms, and AEM Workflow is a plus.

4. Excellent problem-solving and debugging skills.

Working hours:

1. Tuesday to Friday 10:00 AM to 06:00 PM

2. Saturday 10:00 AM to 04:00 PM

a. Assist customer enquiries & complaints

b. Manage all work permit transactions in MOM Portal (Application, Issuance, Appeals, Transfer & Booking of MOM Card Registration Appointment)

c. Escalate appeals to MOM via email/call when required

d. Follow-up closely on rejection cases with Employers directly to resolve the appeals

e. Provide admin support to ensure all documents are completed in an accurate and timely manner

f. Email Employers for signature request when required

g. Purchasing and liaising with insurance company when required

h. Update regularly on Work Permit status

i. Manage MDW’s biodata record check

j. Manage the booking of SIP

k. File payment receipts when required

l. Send Transfer list to team when required

m. Send MOM QR & transfer consent form to Employers for transfer cases

n. Create Job sheet for helpers prior to arrival

o. Update when helper return for transfer or repatriated

p. Print documents when required in office

q. Assist in any ad-hoc duties assigned

Contract Surveying:

I. Pre-Contract

• Carry out monthly valuations of work in progress, including forecasting of final costs and sales.
• Prepare and monitor project cash flow forecasts.
• Measure, value, submit and negotiate contract variations.
• Solicit and prepare pricing and product information for tenders and major proposals.
• Vetting of commercial sub-contractor tenders and contracts.
• Advise on procurement strategy.
• Preparing tender and contract documents, including bills of quantities with the architect and/or the client.
• Assisting in establishing a client’s requirements and undertaking feasibility studies
• Identifying, analysing and developing responses to commercial risks
• Preparing and analysing costing for tenders
• Maintaining awareness of the different building contracts in current use
• Understanding the implications of health and safety regulations.

II. Post-Contract

• Provide advice to project staff on commercial and contractual matters including reviewing and drafting of correspondence.
• Claim management, tracking of invoices, monitoring and enforcement of client obligations.
• Prepare submit and negotiate project final accounts.
• Certification of subcontractor monthly valuations and final accounts.
• Ensure that business commercial processes are adhered to at project level.
• Assist in preparation and adherence to project purchasing targeting and costing budgets.
• Undertaking costs analysis for repair and maintenance project work.
• Performing risk and value management and cost control.
• Providing advice on contractual claims.
• Analysing outcomes and writing detailed progress reports;
• Understanding the implications of health and safety regulations.

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

• Diploma / Degree in Civil Engineering/ Quantity Surveyor / Architectural, Building Construction Management or equivalent
• Possesses at least 1 year of relevant experience
• Proficient in MS Office
• Independent, resourceful and organized with positive work attitude
• Excellent leadership, analytical and communication skills

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Detect and analyse opportunities, targeting suitable organisations and target audiences to drive new business development that supports the overall company’s vision and sales strategy.
• Conduct needs analysis to identify pain points and determine possible solutions.
• Actively source for new leads either via cold calling or other means including networking and building relationships with prospects.
• Coordinate with the regional BDs or Client Solutions Managers in developing a solution based on the gathered requirement/s from a prospective client.
• Provide information and insights in the documents for submission to ensure they are correct, competitive and offer attractive solution for the client and submission is completed before the deadline.
• Share best practices, feedback, and suggestions for continuous improvement to meet or exceed targets and KPIs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any related field.
• Preferable with at least 10 years of working experience in cold calling and B2B sales management is required for this position.
• Proven hands-on experience on data mining, lead qualification and contact verification.
• Experience with Salesforce.com is a plus.
• Proficient in Microsoft Office.
• Able to handle multiple initiatives under pressure.
• Excellent verbal and written communication skills in English and the language of supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Seeking for Service Desk/Account Admin Executive (Novena)

1 year contract under agency payroll

Location: 55 Newton Rd, Revenue House (Novena)

Salary (inclusive of all allowance): $2300 - $2700

Incentive of performance bonus up to 1 month basic salary subject to reporting manager’s appraisal at the end of 1 year contract

Work Schedule: Mon - Fri Staggered Hours + Saturday (once a month)

Monday - Friday (shift to rotate weekly-based)

• 7am - 4.30pm
• 8am - 5:30pm
• 9am - 6:30pm
• 10am - 7:30pm

Saturday (shift to rotate person-based, take turn): 7am - 1:30pm

Jobscope:

• As Service Desk Executive, confident with answering phone calls and able to provide first-level support to end users.
• Familiar with the use of incident management tool, SMoD.
• Perform unlock AD user accounts, service accounts, check on password expiry and check on account status.
• Able to understand user's issues and logged as incident accordingly based on severity.
• Escalate and then follow-up incidents with support teams within SLA timeframe.
• As a Data Centre Operator, able to verify visitor's identity and check on the purpose of visit.
• Health check within data centre: ensure CRAC units are up, alert when high temperature.
• Health check on servers in data centre and notify System Administrator if there is abnormality.
• Able to manage retired/spoilt hard disk for disposal and process accordingly.
• As Account Admin Executive, create and delete AD user's accounts, service accounts.
• Reset password of above-mentioned accounts.
• Assign and unassign of RSA tokens to users.
• Create and delete AD groups, add and remove AD users from/to groups.
• Prepare and print out password letters for new onboarding users.
• Knowledgeable in Microsoft Outlook. Able to have quick observation in checking emails as email contents can be critical and may contain alerts.

Requirement:

• Singaporean (required g50 clearance)
• Able to work Staggered hours on Mon - Fri and once a month on Saturday as per duty roster
• Higher Nitec or Diploma in IT
• At least 1 year experience in IT
• Knowledgeable in Microsoft Outlook
• Keen in the jobscope listed above
• Able to commit for the full 1 year contract
• Punctuality in attendance

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the most respected in the industry. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Data Operations team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Department Overview

Data Operations is responsible for all aspects of portfolio data exchange and support – trade activity, pricing and position data. The group has both an operational and a strategic mandate to fulfill. This is accomplished through a location strategy that combines presence in strategic locations close to our client needs and the utilization of standardization, centralization and scale in our operational Centre of Excellence (CoE) locations.

Operational:

· Configuration & maintenance of electronic interfaces that exchange inbound/outbound data to/from Citco applications.

· Operational pre-processing to ensure integrity & completeness of client portfolios in Citco applications.

· Proactive monitoring of data flows end to end – data is an integral pre-cursor to Citco’s service to clients.

Strategic:

· Provide leadership in establishing standards & benchmark in the area of portfolio data interfaces - for Citco and the industry as a result.

· Collaborate with Citco Technology to analyze, develop & enhance internal tools that support increased levels of automation and intuitive self-service for operations.

Position Overview

The Risk Governance & Solutions (RGS) team is responsible for Interface Analytics publications, operational solutions, analysis and execution of risk mitigation plans and oversee the rollout of strategic initiatives. The Subject Matter Expert (SME) will be part of the RGS team and will be primarily responsible for coordinating and triaging deliverables aligned with the group’s strategic initiatives. Working with business and project teams across Citco and SMEs within Data Operations, the candidate will be responsible for leading, organizing, and controlling and reporting on initiatives. This will include creating documentation, identifying risk, tracking and delivery of new platforms and solutions.

The candidate is expected to develop a comprehensive understanding of the Data Operations value proposition in Citco’s service offering. Data Operations reach spans internal Operations & Client Services teams as well as our clients.

Main Job Functions/Responsibilities

· Develop and execute project management plans, preferably in accordance with PMI (PMP) methodologies.

· Project manage multiple initiatives that form part of the Data Operations strategic program. Particular emphasis on Scope, Communication, Scheduling and Stakeholder management.

· Governance of and reporting on projects in the strategic program to ensure transparency of current status, next steps and milestone tracking.

· Work with project teams to define tasks, timelines and identify resources for various projects.

· Act as a source of reference/SME on Project Management matters for team members within the Data Operations Team.

· Prepare and execute on the communication plan as it concerns platform rollouts and new tools.

· Risk reporting and trending analysis.

· Identify and develop process improvement opportunities.

· Maintain and optimize document repositories such as SharePoint, Confluence and others.

· Undertake and execute adhoc tasks delegated by Senior Management.

· Assist in adhoc projects that are delegated by Senior Management.

· Timely and regular completion of all administrative tasks required as part of the role.

Domain: Interface Operations; Project Management; SharePoint; Confluence; Data Flows; Operational Risk Management; Visual Management Boards (Qlik);

Personality Traits/Characteristics:

· Leads by example - a role model that positively influences team to achieve a high service quality experience for our clients.

· Promotes an environment that encourages pro-active resolution and root cause analysis.

· Passion for stakeholder management – clients, internal stakeholders and management team.

· Appreciation for risk management – measurement & mitigation through process & controls.

· Effectively navigate complexity.

Education & Experiences:

· Bachelor or master level degree in Information Systems or Business disciplines.

· 5+ years in financial services with an exposure to Operations mandatory.

· Natural flair for technology and its use as an enabler.

· Experience and success in stakeholder management will be a distinct advantage.

· Experience and success in a multi-cultural & global setting will be a distinct advantage.

· Exposure to team management an advantage.

Job Responsibilities

• Lead, manage and implement end-to-end projects related to IT Infrastructure (including Cloud) according to project governance.
• Work with internal business and other stakeholders to understand and analyse business requirements, translate business IT requirements to technical requirements.
• Work out full-scaled and precise proposal with technical solution team, coordinate and communicate resource and define clear roles with all project resources.
• Work onsite in a bank and manage vendors to ensure project delivery within schedule & budget and expected quality.
• Manage the communication and arrangement internally and externally.

Job Requirements

• Bachelor’s degree in information technology, Computer Science or equivalent.
• Min. 8 years of experiences as Project Manager in a bank in IT Infrastructure.
• Experience in Cloud related project implementation.
• Experience of Vendor management.
• Knowledge of IT security, Risk Management and Security Control.
• Ability to handle multiple projects concurrently.
• Possess good initiative and proactive in approach.
• Excellent communication, presentation and interpersonal skills.
• Project Management certification (e.g., PMP, PRINCE 2) is a plus.
• Experience in Agile Project Management methodology is an advantage.
• Certification in ITIL and Cloud related is a plus.
• Knowledge of IT regulation in APAC countries.

CPFB is a dynamic and innovative statutory board dedicated to transforming how we help Singaporeans save for their retirement. With a passion for excellence and a commitment to delivering top-notch solutions, we are seeking an experienced and motivated Operations/Implementation Specialist to join our growing team. If you are a forward-thinking individual with a knack for process improvement, automation, team leadership, and tech integration, we invite you to contribute to our exciting journey.

As an Operations/Implementation Specialist at CPFB, you will play a pivotal role in driving operational efficiency, optimising processes, and enhancing the overall performance of our organization. Your expertise in process review, automation, team management, operations-technology integration, and product management will be critical to the successful execution of our strategic initiatives.

What you will be working on

1. Process Review and Optimisation:
   a. Analyze existing operational processes to identify bottlenecks, inefficiencies, and areas for improvement.
   b. Collaborate with cross-functional teams to design and implement streamlined processes that enhance productivity and reduce operational costs.
   c. Continuously monitor and measure the effectiveness of implemented process improvements, making necessary adjustments as needed.
2. Automation and Technology Integration:
   a. Identify opportunities for automation and technology integration across various operational functions.
   b. Work closely with the IT and technology teams to develop and implement automated solutions that enhance efficiency and accuracy.
   c. Champion the adoption of new tools and technologies to streamline operations and improve decision-making.
3. Team Management and Leadership
   a. Lead and manage a team of operations professionals, providing mentorship, guidance, and performance feedback.
   b. Foster a collaborative and positive team environment that encourages innovation and continuous learning.
   c. Delegate tasks and responsibilities effectively to ensure optimal team performance and project outcomes.
4. Product Management
   a. Collaborate with the product development team to understand product features, functionalities, and user requirements.
   b. Contribute insights from an operations perspective to influence product design and development, ensuring seamless implementation and user satisfaction.
   c. Assist in defining product roadmaps, release schedules, and feature prioritization based on operational considerations.

What we are looking for

At CPF Board, we are dedicated to enhancing the financial well-being of CPF members. Our commitment to being Agile, Bold, Customer-obsessed, and Data-smart to make a difference drives us every day. You can look forward to an invigorating working environment that empowers you to unleash your creativity and energy, enabling you to make better independent decisions that would exceed the ever-evolving expectations of Singaporeans.

Join us if you resonate with our cultural attributes of being Agile, Bold, Customer-obsessed, and Data-smart, and possess the following skills:

• Educational Background: Fresh degree graduates in any discipline, or professionals with less than 5 years of work experience

• Leadership Competency: Demonstrated leadership abilities either through academic, extracurricular, or work experiences

• Adaptability: Willingness to learn, embrace change and thrive in a dynamic environment

• Innovative Mindset: Proactive individuals with the ability to generate creative solutions, think beyond conventional boundaries, and actively drive positive change

• Team Player: Individuals who could contribute to a positive work culture, fosters collaboration and build trust among team members

Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position.

Responsibilities

• Manage day-to-day sales and operations of aesthetics medical spa business
• Achieve personal and outlet sales targets consistently
• Identify, recommend and promote appropriate face, hair removal and body aesthetic treatments
• Work closely with the Marketing Department on the execution of sales and promotional activities, handle social media/phone enquries
• Build customers relationships into long-term clients
• Handle customers’ feedback and provide service recovery where necessary.
• Evaluate staff performance, provide feedback and coaching.
• Analyse, maintain and develop standard operating procedures
• Handle ad-hoc duties and projects assigned by management
• Build and motivate the operations team to boost sales performance

JOB REQUIREMENTS:

• Required language(s): English, Mandarin (in order to handle Mandarin speaking customers.)
• Required Skill(s): team management, sales and operations, consultation, customer service
• At least 3 years of relevant sales experience in the aesthetics industry and experience in outlet management preferably in a medi-spa environment
• Prior experience in aesthetics treatments such as lasers, hifu, radiofrequency, fat freezing, emsculpt, hair removal etc
• Well-groomed with a pleasant personality
• Results driven and service oriented with proven sales track record.
• Strong aptitude in sales promotional techniques
• Willing to work 5.5 days (6 off days per month)

[Order Number: 488863]

Responsibilities :

• Production of daily P&L reports and consolidation of all trade book reports, ensuring its precision, consistency and integrity
• Resolving queries from traders or other departments relating to P&L impacting topics
• Raising queries to traders when proposed booking changes or business practices are unclear and bringing awareness and understanding to the impacts of deal changes or bookings to different departments, considering how it will impact them
• Validation of physical commodity (LNG, Gas and Coal) and derivative deal entries ensure an accurate valuation within our ETRM
• Understanding the different funding requirements for futures and forwards and how it impacts various stakeholders responsibility of the relationship with clearing brokers and clearing banks
• Understanding and ability to calculate the impacts of IR and FX on P&L, working with the Treasury team to ensure the impacts are expected and hedges are correct or executed when required
• Supporting Finance in month-end financial closing processes explaining any provision requirements for the business
• Proposing and implementing innovative, more accurate and more efficient processes and calculation methods
• Ownership of the Contract and confirmation management for financial trades

Requirements :

• At least 3 to 5 years of market risk experience within an energy or commodity trading environment
• Familiar with Power BI, Tableau, Altery, Python or equivalent, Data Analytics, Data Visualization
• Commodities AND/OR P&L experience
• Minimum degree

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA License No.: 07C5771

Job Scope:

• Provide sales and purchasing support in terms of keying sales orders, preparing sales invoices and credit notes, ensuring paperwork is filed properly.
• Prepare monthly financial and operations reports and analysis.
• Process sales/purchase orders, tax invoices and coordinate on local deliveries and overseas shipments.
• Back up Accounts Receivable, Accounts Payable / Treasury functions, as and when necessary.
• Assist on year-end audit and liaise with auditors.
• Ensure proper housekeeping and filing of all necessary financial records.
• Ad hoc accounts monitoring and other duties as and when required.

Requirement:

• Diploma / Degree in Accounting
• At least 2 years of experience in accounting
• Good understanding of local accounting standards and tax regulations
• Proficient with MS Office application and use of accounting software (knowledge of Microsoft Dynamics Navision will be added advantage)
• Good sense of responsibility and attentive to details
• Work under stress and tight deadlines

About The Job

Wiseasy is a technology company offering smart end-to-end payment solutions that are multi-tenant and device-agnostic and capture offline and online transactions on a single, unified platform. We introduced the world’s first Android-based smart POS terminal in 2014. Today, we provide integrated payment solutions comprising of smart POS terminals, a unified payment gateway supporting omnichannel payment, and cloud-based SaaS mobile applications to help sellers across 114+ countries manage payments and beyond.

We are currently looking for a General Manager to help grow our business in Canada, the United States, and Latin America region. The ideal candidate will develop relationships with key accounts to maximize revenue and client retention. You act as a consultant by developing account strategies that provide the greatest opportunities to drive revenue in Canada, the USA, and the Latin America region.

As this role is based in Singapore (International HQ), the ideal candidate must be comfortable with very frequent travels to the North & South America regions to meet clients on a regular basis and occasionally to China for strategic business meetings.

Responsibilities:

· Strategise and ensure the forecasted sales targets, revenue, profit margin, and payment collections are achieved.

· Grow and manage a team of sales managers and/or country managers to drive revenue in Canada, the United States, and Latin America regions.

· Develop new key clients, manage existing clients, and foster strong relationships to maximize solution sales and customer satisfaction.

· Attend exhibitions, and trade shows, organize localized marketing campaigns to create leads.

· Lead the engagement of existing and potential clients and stakeholders (owners, partners, banks, government bodies, etc.) to win new business, and grow existing customer accounts.

· Provide a continuous target improvement focus, sales cadence on pipeline creation, forecasting, and market expertise to the business.

· Ensure accurate and timely submission in CRM for quotation, sales forecast, delivery/backlog, inventory, collection, and expense reports.

· Collaborate with global sales and technical teams in the region or China to provide support for local clients.

· Comply with Wiseasy’s policies and procedures to commit to honest and ethical business conduct.

Qualifications:

· Bachelor’s degree in engineering, Commerce, Business, or related field.

· At least 7 years of relevant working experience in sales and account management in a global company, preferably in the digital payments or mobile industry.

· At least 5 years of proven experience in managing a sales team to drive sales and increase revenue of the company.

· Experience in the payments and/or Point-of-Sales hardware and systems is a must.

· Open-minded, positive working attitude, able to multi-task.

· Independent, proactive, and taking ownership and accountability for assignments.

· Able to work with minimum supervision and meet deadlines.

· Experienced working cross-functionally in a global, culturally diverse team.

· Analytical, strong organizational skills, and with strong commercial acumen.

· Excellent interpersonal and communication skills.

· Proficient in Microsoft Office (Excel, PowerPoint, Word).

· Proficient in both English and Mandarin as this role would require you to coordinate with senior management based in China and outside of China.

· Basic proficiency in Spanish is an added advantage as you may be required to speak to some Spanish to Latin American clients.

· Travelling will be required to places not limited to Canada, the United States, Latin America, and China.

*Only shortlisted candidates will be selected for interviews.

We are seeking for this role to start as soon as possible.

Main responsibilities will include:
● Role model a professional ‘public face’ of pastoral care at SJI International with all stakeholders.
● Support for Heads of Grade with comprehensive administration support for all students within their allocated grades.
● Working with students to maintain high expectations regarding punctuality, attendance, uniform, time management etc. and develop their self-mgmt Approaches To Learning (ATL) skills.
● Liaise directly with staff, students and parents/guardians regarding welfare and progress concerns.
● General office duties e.g. maintenance of filing system, printing, photocopying and collating reports.
● Support for the Heads of Grade in the organisation of events.
Specific responsibilities will include:

Recording, Reporting and Tracking Data
● Provide effective recording and reporting of attendance data associated with registration and lesson monitoring.
● Accurately track and monitor attendance concerns and persistent lateness, and report there to the Head of Grade/Learning Coordinator.
● Accurately track and monitor uniform issues and persistent issues with ID cards, and report these to the Head of Grade/Learning Coordinator.
● Support the Head of Grade with parent communication on issues of attendance, lateness, ID cards, uniform, early leaving form etc.
Supporting the Development of ATLs
● Support the Head of Grade with the investigation of behavioural and safeguarding incidents by taking statements, locating students, communicating with parents;
● Ensure the accurate recording and reporting of behavioural and safeguarding concerns.

● Supervise students who are removed from class and ensure appropriate work is provided for them.
● Organise, communicate with all stakeholders and then supervise reflection times for students where needed.

Communication, Meetings and Events
● Effectively organise grade-level meetings, parent meetings, celebration events and other events as needed by the Head of Grade.
● Collaborate with the logistics team, security team and other necessary stakeholders to organise and ensure the smooth running of events.

Others:
● Support the HoG and LC with all administrative duties required for the smooth running of transition between grade levels.

Application Process
Please refer to our employment website for more information.
(https://www.sji-international.com.sg/about/employment).
We regret that only shortlisted candidates will be notified.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

What You Will Be Doing

• Process Coordination: Co-ordinate and maintain efficient process for operations and activities within the department, and supporting operations to ensure effectiveness and compliance with standards.
• Stakeholder Liaison: Act as a liaison between internal and external stakeholders, facilitating communication and collaboration on administrative matters pertaining to student records and related activities.
• Student Support: Address student enquiries promptly, providing comprehensive solutions for routine and escalated cases, fostering a positive and supportive environment for student success.
• Workflow Documentation: Document and continuously improve workflow procedures for departmental activities, optimizing efficiency and effectiveness.
• Programme Operations Oversight: Participate in the operations of programmes, including billing, student academic records, deferment, transfers/withdrawals, major/minor declarations, academic warnings/terminations, and graduations. Resolve issues that arise with precision and timeliness.
• Data Analysis and Reporting: Prepare statistics and generate reports for both internal data requests and reporting purposes, ensuring accuracy and timely delivery of information.
• Guides and Training Material Development: Create comprehensive guides, FAQs, and workflows for internal staff and students, aiding their understanding and usage of new systems effectively.
• System Testing and Support: Provide support for data migration and conduct essential pilot testing for new system functionalities. Resolve major issues before roll-out, ensuring a smooth transition for the team and making necessary adjustments.

Job Requirements

• Degree/Diploma holder.
• At least 1 year of relevant work experience.
• Able to work independently.
• Must be IT-savvy.
• Resourceful and able to multi-task.
• Team player with good communication and interpersonal skills.
• Good problem solving and troubleshooting skills.
• An effective planner and organizer.

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

The HR Manager role is a dynamic and pivotal position within our organization, designed to bridge strategic objectives and operational efficiency across our diverse business portfolio. Reporting directly to the Management Representative or a senior member of the TG Group of Companies, this role demands a balance of strategic insight and hands-on operational management.

The HR Manager will be instrumental in developing and implementing comprehensive HR strategies, overseeing talent management, and driving digital transformation in HR practices. Central to this role is the ability to effectively lead and mentor teams across our Singapore and Malaysia offices, ensuring alignment with the company's growth objectives and fostering a culture of excellence and innovation within the HR department.

1. Strategic HR Leadership and Business Alignment:

* Formulate HR strategies in line with overall business strategy, including developing a C&B framework that aligns staff contribution with reward, fostering a performance-based culture.

* Align HR initiatives with the group's strategic direction, ensuring adaptability to diverse business needs.

* Regularly review and adapt HR strategies to ensure alignment with evolving business goals.

2. Operational Coordination with Malaysia Office:

* Supervise payroll processing, ensuring accuracy, compliance, and efficiency.

* Manage the initial stages of talent acquisition, coordinating with the Malaysia office to meet diverse manpower needs promptly.

* Streamline administrative HR functions, aiming for increased operational efficiency and effectiveness.

3. Talent Management and Workforce Development:

* Oversee comprehensive recruitment processes, focusing on sourcing the best talent for various roles, considering the unique requirements of different business units.

* Develop and manage employee career development programs, including identifying and addressing skill gaps.

* Implement and oversee a robust performance management system, driving high performance and aligning with organizational objectives.

4. Digital Transformation in HR:

* Lead the transition to digital HR processes, focusing on creating automated and efficient workflows.

* Implement advanced HRIS for data management, enhancing reporting and decision-making capabilities.

* Emphasize the development of digital tools to improve employee engagement and internal communication.

5. Compliance and International HR Management:

* Ensure HR practices comply with legal standards across different regions.

* Tackle international HR challenges, managing cultural differences and legal compliance in various countries.

* Regularly audit HR practices to maintain compliance and effectiveness.

6. Leadership and Team Development:

* Provide strong leadership to HR teams, setting clear goals and monitoring performance against KPIs.

* Foster a culture of continuous learning, professional development, and teamwork.

* Actively involve in day-to-day HR operations to understand and serve company-wide people needs better.

Attributes:

1. Strategic Thinking: Ability to develop and implement HR strategies aligned with business goals.

2. Leadership: Strong leadership skills to inspire and guide the HR team.

3. Communication: Excellent communication abilities for effective team and stakeholder management.

4. Problem-Solving: Skill in addressing HR challenges creatively and effectively.

5. Cultural Competence: Ability to manage a diverse workforce, understanding different cultural dynamics.

6. Adaptability: Flexibility to respond to changing business needs and HR practices.

7. Technical Expertise: Proficiency in HR systems and technologies, especially in digitization and automation.

8. Analytical Skills: Capacity to use data-driven approaches in decision-making.

Job Summary:

You will assist the therapists inimplementing therapy programs, preparation for therapy session and maintainingthe therapy equipment.

Clinical

• Assist in preparation of patient for treatment
• Preparation and setup of therapy equipment for patient’s use
• Assist in lifting and transferring of patients
• Supervise prescribed exercises or therapy activities as instructed by Physiotherapists

Administrative

• Registration and schedule appointments for patients
• Maintain equipment inventory and loan records
• Set up equipment for workshops

Requirements:

• Minimum GCE "O" levels
• Preferably with experience in healthcare
• Enjoys meeting and helping people
• Computer literate

Senior HR Executive to have a broad knowledge of human resources functions. He/She is expected to be familiar with labor law and required to undertake a wide range of HR function from hiring to onboarding, organizing trainings, administering employee benefits and compensation etc

He/She will use Human Resources Information Systems to ensure all employee records are up-to-date and confidential. And he/she also act as the main point of contact for employees’ queries on HR-related topics together with the MY Operations Team

Senior HR Executive will report to the HR Manager of the TG Group of companies for duties and responsibilities mentioned herewith

• Administer compensation and benefit plans executed by MY Operations Team
• Assist in talent acquisition and recruitment processes
• Conduct SG office employee onboarding and help organize training & development initiatives
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise with MY Operations Team
• Promote HR programs to create an efficient and conflict-free workplace
• Assist in development and implementation of human resource policies
• Undertake tasks around performance management
• Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates
• Organize quarterly and annual employee performance reviews
• Ensure maintenance of employee files and records in electronic and paper form
• Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
• Ensure compliance with labor regulations and manage all Work pass related matters
• To perform any HR related projects or duties as and when assigned

Requirements

• BSc/BA in Business administration or relevant field
• Proven experience as an HR Generalist
• Understanding of general human resources policies and procedures
• Good knowledge of employment/labor laws
• Outstanding knowledge of MS Office; HRIS systems (e.g. Timesoft) will be a plus
• Excellent communication and people skills
• Exposure to Training needs
• Aptitude in problem-solving
• Desire to work as a team with a results driven approach
• A hands-on person who is positive, proactive and drive
• Mature and able to work independently

Job Description:

1. Plan, supervise and deliver teaching programme in accordance with the policies and philosophy of MapleBear

2. Implement prescribed curriculum and prepare necessary teaching resources

3. Keep accurate records of children’s progress and address children’s educational and developmental needs individually

4. Prepare semi-annual developmental portfolio for PTM

5. Maintain a positive relationship with parents via communication app by updating them regularly on children's activities in school and addressing any concerns they have

6. Guide and supervise the Assistant Teacher in the classroom

7. Be responsible for the upkeep of teaching resources, arrangement, appearance, decorations and learning environment of the classroom

8. Work closely with colleagues and management to ensure a conducive environment for teaching and learning

9. Be familiar with all working curriculum documents, handbooks and policy manuals

Job Requirements:

1. Diploma in Early Childhood Care & Education OR Teaching: ACEY L1/L2 certified

2. Fluent in English (spoken and written) as lessons are conducted in English

3. Team-player and nurturing with a passion for teaching young children

4. Excellent interpersonal and classroom management skills

Fresh grads are welcome to apply.

Please send your resume to [email protected] or whatsapp 9665 5113 and we will be in touch with you shortly.

Roles & Responsibilities

• Possess Class 3 driving licenses
• Able to drive 14-footer Lorry
• Can read simple English & Chinese and communicate well with colleagues and Assistant
• Physically fit to carry heavy (10kg and above) goods
• Hard working, responsible and meticulous
• Reviewing orders before and after delivery and to report to superior on any discrepancies
• Assisting with loading and unloading items from vehicles
• Collecting payments for delivered items
• Adhering to assigned routes and following time schedules
• Those with forklift licence are preferred
• Other adhoc warehouse duties assigned by superior

Requirements

• Job Location: Upper Thomson (Transport pickup available at Hougang, AMK, Yishun, Woodlands)
• Working Hours: Monday-Friday 8am-5.45pm, Saturday 8am-2pm(Only need to work on 1st & 3rd Saturdays)

Roles & Responsibilities

Duties and Responsibilities

• Handle incoming event enquiries via various channel including telephone, fax and email for the Catering Team.
• Assist to prepare proposal and send out contracts.
• Daily distribution of event orders to respective departments concerned.
• Assist to generate e.g.; labels, signage, checklist.....
• Establish and maintain appropriate filing system for all past events.
• Provides administrative support to all departments.
• Maintain and order department supplies as and when needed and within budget.
• Undertake any special assignments that may be assigned on an adhoc basis.

Personality and Competencies/Skills

• Hands-on experience in managing eCommerce catering ordering system
• Able to multi task and able to work under pressure in a fast-paced environment
• Great interpersonal and strong communication skills
• Exceptional keen eye for detail and critical thinker with problem solving skills
• Team player, able to work independently with minimal supervision
• Proficient in Microsoft Office (Outlook, Excel, Word)

Experience and Qualifications

• Minimum 1 years working experience in a relevant industry
• Diploma/Degree in any field of study

JOB PURPOSE

The Customer Service Specialist is focused primarily on ensuring that all sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches. The role includes embarking on program initiatives targeted at meeting the demands / requirements of our customers, thus satisfying their needs.

PRINCIPAL ACCOUNTABILITIES

• Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
• Customer backlog management with aim of maintaining backlog integrity through systematically reviewing and addressing all backlog issues encountered on a daily basis.
• Customer Service Specialist will be allocated into a specialist team and rotate through the specialist function as deemed necessary.

JOB DESCRIPTION

• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

REQUIREMENTS

• At least a Nitec or Diploma qualification in a relevant field of study.
• At least 2 years of working experience, relevant industry experience is advantageous but not a must.
• Candidates without experience are welcome to apply.

COMPETENCIES

• Accurate data entry skills
• Proficiency in Microsoft Office Applications – especially in Excel
• Basic knowledge and understanding of transportation modes (air and ocean)

Description:

• Hardware Skill – Desktop, Laptop, Printer and Scanner

• Windows OS (Experience in Windows 10 will be an advantage)

• Good to have healthcare environment experience.

Requirements:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.

• Support on desktops, notebooks, printers, scanners hardware components.

• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

• Installation of Apple IPad software’s.

• Provide support for queries, escalation, problem determination, resolution, and MAC – move, add, and change.

• Printer Maintenance.

• Take on and resolve complex calls or tasks the other engineers could not resolve.

• Responsible for learning and working independently.

• Responsible for providing excellent support and timely service.