A chief cook is a food preparation professional who oversees kitchen staff and other employees of a restaurant or food service establishment. These professionals ensure the quality, preparation and service of food meets the employer's standards on a daily basis. Chief Cook can be found in a variety of food service settings such as fine dining, cafeterias, casual dining and fast food establishments.In most food establishments, food and food preparation products are delivered fresh on a daily basis. Chief Cook may select and order food for the food service establishment and receive the deliveries. This involves ensuring the quality of the food received, stocking perishable and non-perishable items, as well as maintaining inventory levels on a daily basis.Chief cook hire, train and supervise food preparation and service staff, prepare budgets related to food services, schedule employees and ensure the establishment operates efficiently and profitably. Chief cook also ensure regulated sanitation and safety standards are followed and comply with local regulations. Sanitation and safety standards include proper food preparation, cleanliness of food areas and employees, as well as ensuring customers are safe from possible illness or infection related to food preparation and service.

Are you a passionate animal lover

We are seeking a passionate and experienced Design Project Manager to join our team and lead the successful execution of exciting design projects from inception to completion. You will be responsible for overseeing all aspects of the project, from understanding client needs to managing delivery within budget and timeframe.

A Day in the Life

Client Relationship Management:

• Collaborate with clients to clearly define their design aspirations and translate them into a formal design brief
• Facilitate seamless communication between the client and internal design team, ensuring client expectations are met and exceeded
• Proactively manage client expectations and navigate through any changes or challenges efficiently

Project Planning & Execution:

• Develop comprehensive project plans using MS Project or similar project management software, outlining key milestones, timelines, and resource allocation
• Conduct regular meetings with client and internal teams to ensure clear communication, address design queries, and maintain project momentum
• Coordinate effectively with internal designers, landlords, architects, engineers, and other stakeholders involved in the project

Procurement & Tendering:

• Identify and recommend qualified consultants to join the project team through a defined RFP process.
• Assist the client in the tendering process, responding to technical queries, and clarifying project requirements.
• Evaluate tender submissions, providing well-informed recommendations to the client for informed decision-making.

Construction & Handover:

• Facilitate regular stakeholder meetings throughout the construction phase, ensuring open communication and alignment
• Meticulously document meeting minutes for future reference and action tracking
• Effectively manage client change requests, translating them into clear instructions for the project team
• Conduct regular site visits to monitor progress, oversee quality control, and address any logistical concerns
• Manage testing and commissioning procedures for project readiness
• Coordinate final inspections with landlord, consultants and contractors to ensure project compliance
• Prepare punchlists and diligently follow up with contractors to rectify deficiencies
• Manage project close-out, including final accounts, handover documentation (as-built drawings, O&M manuals), and training sessions
• Oversee reinstatement and move management activities, ensuring a smooth transition to project completion

We are looking for

• Minimum of 5 years of experience managing design projects in the Retail/Corporate industry. Junior candidates with demonstrably strong skills and relevant experience in design management may be considered
• Proven track record of successfully delivering complex design projects on time and within budget
• Excellent communication, interpersonal, and negotiation skills in both written and verbal formats
• Strong organizational and time management abilities
• Proven ability to prioritize tasks, manage multiple projects simultaneously, and adapt to changing circumstances while maintaining deadlines
• Proficiency in design visualization software (e.g., AutoCAD, Revit), project management software (e.g., MS Project, Primavera), and communication tools (e.g., Microsoft Office Suite). Knowledge of BIM (Building Information Modelling) systems a plus
• Experience with design procurement and tendering processes
• Keen understanding of design constructability, able to identify potential constructability issues early in the design process and collaborate with designers to find solutions. Experience working with contractors and understanding how design decisions impact buildability and cost
• Working knowledge of construction methods, materials, and regulations relevant to the industry. Ability to oversee construction activities, identify potential quality issues, and implement corrective actions promptly
• PMP certification and/or LEED accreditation highly preferred. Demonstrates commitment to professional development and best practices in project management and sustainability

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

What you will do:

• Ensure smooth running of payroll cycles, overall HR and daily administration
• Responsible for creation, deployment and review of the recruitment strategy
• Work with the management on recruitment and talent management
• Advise employees on HR and other admin matters (leaves, recruitment, payroll, retention, insurance etc)

Payroll

• Process monthly payroll
• Verify reports submitted by restaurant managers including number of hours to pay, overtime payment, shift payment, commission and deductions
• Process and submit monthly CPF, SDL and FWL payments
• Process employee IR8A statement annually

Talent Management

• Managing performance at various points of an employee such as regular reviews and confirmations
• Spearhead and administer the annual appraisal exercise
• Manage leave balances and other benefits
• Review and manage employee’s incentive structure and welfare
• Create and administer the internship and apprenticeship programs with all relevant educational institutes and government bodies
• Create and deploy training programmes including WSQ courses among others

HR Administration

• Perform general administrative duties and manage onboarding/offboarding processes such as lockers, uniforms, name tags, and name cards
• Ensure maintenance of updated information of employees in P-files
• Apply, renew and cancel work passes for foreign applicants
• Source, screen and interview candidates through every available channel
• Foster long-term relationships with past applicants and potential candidates
• Manage employees disciplinary, grievances, termination and resignation procedures
• Other admin tasks as assigned

Corporate Initiatives

• Plan and organise employee engagement events & activities
• Launch initiatives to improve employer branding

The Person:

• Passionate about F&B and making a difference
• Preferably has HR experience in the F&B industry
• Proactive and meticulous
• Excellent planning and analytical skills
• Effective time management & prioritization skills
• Resourceful, adaptive, efficient and able to work independently
• Familiarity with software such as StaffAny and Talenox is an added advantage

• upervise and lead cleaning staff, including hiring, training, and performance management.
• Assign tasks and responsibilities to cleaning personnel.
• Monitor staff attendance and schedule adherence.
• Develop and implement cleaning schedules and workflows.
• Monitor and manage cleaning supplies and equipment inventory.
• Order and replenish cleaning supplies as needed.
• Collaborate with clients to customize cleaning plans and schedules.
• Address and resolve operational issues promptly.
• Any other ad-hoc tasks assigned.

We are presently seeking candidate for the position of Platform Engineer. This role is to engage in various projects and impact assessments related to the data transformations for Finance Technology Systems.

Key Responsibilities

· Attending impact assessment sessions, and actively participate in reviews with the subject matter experts in Finance Technology.

· Perform impact analysis on the existing system functionalities with respect to the new proposed changes.

· Discuss with requestors to gather and ascertain requirements.

· Development/SIT Testing/ UAT Support/Implementation

· Work with users on the requirements/clarifications and attending to UAT queries.

· Help to prepare the FS documents and walkthrough the functional specifications with requestors.

· Assisting the Stream Lead in the delivery of the project and on the coordination with various stakeholders.

· Step in as a Technical Delivery Manager to manage the end-to-end delivery of the assignment, when demanded.

· Deliver the project / tasks within the committed timelines.

· Maintain the risks and issues tracker and see them to closure.

Key Requirements

• 5 years + relevant experience in Informatica Power Centre (ETL) - (Designer, Repository Manager, Workflow Manager), ETL tools, Oracle 19c (SQL*Plus, PL/SQL) and strong Data Analytical skills
• Strong on DW Fundamentals, concepts
• Understands and review technical requirements, designs ETL process flow and walkthroughs and performs data profiling of required source systems.
• Excellent understanding of various relational database design concepts.
• Extensive experience in Data Modelling & Architecture.
• Experience full lifecycle data warehouse development.
• Strong experience in Data Migration and Data Quality initiatives.
• Error handling and Performance Improvements.
• Conduct and participate in design and code walkthroughs.
• Good hands-on capability - can independently develop good quality deliverable and guide/mentor junior team members effectively.
• Experience in Unix Shell Scripting (AIX/SUN/Intel Xeon Linux)
• Experience with Job scheduling tools like Control-M
• Provide ongoing maintenance support for applications and 24/7 stand-by support required.

Vaster Learning Pte Ltd, situated in the bustling business area of Novena, has emerged as a leader in providing both online and offline classes in a variety of subjects. By winning the support of many parents, it has gained tremendous recognition among the students. Our teachers are dedicated and have worked closely with our students to achieve their academic goals. We aim at providing excellence in educational services.

Responsibilities

· Conduct 1-to-1 online/offline (@Novena) lessons

· Conduct group online/offline (@Novena) classes

· Create an engaging learning experience for students

· Inspire and motivate students to excel in attaining their objectives for having tuition classes: be it exam preparation and academic improvement

· Monitor learning progress and periodical exams

· Prepare and deliver lessons that facilitate active learning experiences

· Communicate clear objectives for students learning activities

Requirements:

· A good Diploma/Degree in Science (Chemistry/Biology)

· Familiar with IB programme

· Passionate in teaching and inspiring teenagers

· High level of professional integrity and good work ethic

· A team player and a self-starter, open to feedback and willing to take on new challenges.

· Flexible, able to manage change and ambiguity well and able to work under tight deadlines.

· Relevant teaching experience (preferred)

· Adept in learning new educational tools and software where necessary

· Able to work on evenings and weekends

1. Implement and configure Oracle Fusion HCM Core HR, Compensation and Talent modules based on client
requirements.
2. Lead and manage end-to-end implementation projects, ensuring timely delivery and high-quality solutions.
3. Collaborate with clients to gather and analyze business requirements and recommend best practices for
leveraging Oracle Fusion HCM functionalities.
4. Design and document solutions based on business requirements.
5. Develop and execute test plans, ensuring the quality and reliability of Oracle Fusion HCM implementations.
6. Conduct training sessions for end-users and create documentation to support knowledge transfer

• Ability to facilitate discussions and workshops with different stakeholders.
• Have UX writing, content design and content strategy experience on digital products or digital platforms.
• Possess a good portfolio that demonstrates creativity and craft in writing for digital products or media.
• Have strong conceptual skills with knowledge of how copy relates to design and user experience.
• Experience working closely with a UX team of Interaction/UX designers, Visual designers and UX researchers to deliver the best user experience.
• Experience working in a cross-functional and agile development team would be a bonus.

Job description

We Are Hiring!

Looking for an Associate Chiropractor to join our team at One Spine Chiropractic Bedok

Our clinic is well-established in the community and is looking to expand.

Our team at One Spine aims to provide a strong supportive work environment where you will grow to become a confident and established Chiropractor.

We are looking for someone who has a great personality, is friendly, and enjoys working as a team!

Expect an average of 80 new patients walking into the clinic every month, patient base to build up quickly!

Salary will be based on experience. If you are interested in this position please send your CV with your application.

New Graduates are welcome to apply as well!

Job Type: Full-time

Salary: $6,500.00 - $12,000.00 per month

This is a 6-month contract based in Singapore.

Responsibilities:

- Developing regional activation plan against revenue priorities. Successful delivery of activation plans and sales strategies to our vendor teams

- In -quarter enablement of agents/TLs and optimisation of program go to market

- Performance management of program KPI’s, to meet and exceed revenue, operational and solution metrics

- Build a deep understanding of advertiser challenges and opportunities. Generate actionable insights for the internal teams.

- Active communication and collaboration with the internal teams for execution and influencing program outcomes

Minimum Qualifications:

- 5+ years’ experience working with sales, digital marketing, consultancy, advertising

- Experience with end to end execution and driving wide cross functional collaboration

- Analytical thinker with experience working with data concepts and principles

- Critical-thinking and problem-solving experience

- Experience with Outsourced Sales or experience working & building relationships with outsourced vendors/third parties sales, or with Small and Medium Businesses, external sales and marketing partners, or Advertising Agencies

UEN: 199700895N

Responsibilities:

• Oversee and lead the whole warehouse operations and in charge of day-to-day inventory and distribution management.
• Ensure all incoming and outgoing shipments are complete timely.
• Plan and organize to meet delivery order.
• Supervise organizing, arranging, and rearranging of items in an orderly manner in a warehouse to achieve optimized usage of warehouse space.
• Produce regular reports and statistics of operation on a daily, weekly, and monthly basis.
• Train the workforce and supervisors and seek continuous improvement.
• Ensure general housekeeping and safety / equipment in the warehouse are to up to Performance standard.
• Other ad-hoc duties assigned by management.

Requirements:

• Relevant supervising working experience in warehouse.
• Minimum Diploma in Logistics and Supply Chain or equivalent
• Proven ability: to monitor, lead & train a team to carry out their daily work duties accordingly.
• A positive mindset to continuously strive & achieve high performance standard for the Warehouse.
• Hands-on commitment to getting the job done.
• Excellent communication and interpersonal skills
• Able to operate a Reach truck will be an advantage.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Description:

• Receive training and perform duties in the kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position
• Maintain cleanliness and general upkeep of the kitchen.
• Participate in initiatives to further improve kitchen standards and procedures
• Observe high standards of mise en place with attention to detail
• Perform stock ordering and controlling on a daily basis
• Perform effective problem-solving skills when necessary
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage/kitchen industry experience
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R1104161

EA Personnel: Kenny Loh Boon San

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

The Assistant supervisors should relayinformation quickly, articulately, efficiently andthoroughly, so that employees are kept abreastof all relevant information and understandwhat's expected of them at all times.

1. In-Charge of Closing and Opening.

2. Knowledge in Cash-In Cash-Out, Cash RegisterMachine.

3. Making Traditional Coffee, Tea, Beverages.

4. Serving Drinks and Foods.

5. Able to Work Long Hours, Standing LongHours.

6. Can Communicate, Work, Train Staff.

7. Ensure Workplace is Clean and Hygiene at allthe Time.

8. Ensure Stocks is enough for Daily Operations.

9. Assisting with other administrative tasks,when required.

JOB REQUIREMENTS

1. At least 5-10 years of relevant experience inthis related fields is required.

2. Excellent verbal and written communicationinterpersonal skills.

3. Good work ethics ability to multitask & workefficiently under pressure.

4. Able to work in a fast-paced environment.

Roles & Responsibilities

We are an established maid agency. We supply domestic helpers from Indonesia, Myanmar, India and Phillipines .

Seeking experience SALES Personnel to join our family orientated company. We believed in work life balance!

SALES PERSONNEL Responsibilities:

• Perform a variety of tasks to offer exceptional service to customers.
• Communicating with customers over the phone and emails.
• Able to communicate and coordinate well with peers.
• Able to work independently and with minimum supervision
• Handle Enquiries and Requests

Requirements:

Experience working in Maid agency

Basic PC knowledge in Microsoft Words & Excel.

Good communication skills with good customer service

Responsible and meticulous at work

Able to multi-task & meet datelines

Friendly and willing to learn attitude!

We offer attractive package for the right candidate!

We are looking to hire an Operations Administrative Executive that can provide administrative and operational support to the Operations Department to ensure the smooth functioning of the company's day-to-day activities.

The ideal candidate possesses administrative experience and must be able to work independently with minimum supervision.

This role reports directly to Head of Operations & Safety and dotted line to Head of Human Resources and Administrative.

Job Description:

Provide administrative support to daily operations work includes but not limited to the following:

• Collate and update Operations team weekly schedule and attendance sheet
• Assist on-site permit application and renewal of lifting equipment
• Assist in company vehicle mileage usage, vehicle washing meter reading reporting
• Assist in preparing weekly vehicle washing and warehouse cleaning schedules
• Assist in monthly Operation team activities reporting
• Assist in scheduling meetings and prepare monthly meetings minutes
• Liaise with Insurer on motor insurance claims
• Filing administration and managing office including issuing uniforms, PPE and pantry supplies
• Coordinate and maintain training records
• Ensure the office environment and procedures meet health and safety regulation standards
• Any other tasks as assigned from time to time

Requirement:

• Candidate must possess at least Diploma in Business studies/Administration/Management or equivalent
• At least 3 years of related experience in providing office administration support to operations
• Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to work independently in fast-paced environment and under tight deadlines
• Must be pro-active, take initiative without waiting for instructions.
• Able to multi-task and meticulous
• Office Location: Tagore Lane

• Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques
• Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency
• Interviewing potential employees to determine whether they have the right qualifications and experience for the job
• Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force
• Overseeing the financial operations of the nightclub to ensure compliance with industry standards
• Determining the number of employees needed to run the business efficiently and effectively
• Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators
• Overseeing the hiring process for new employees to ensure that they meet all requirements
• Discussing any concerns patrons might have with security staff and resolving issues if possible

1.The Cook is Responsible for overall operation, hire stall purchase Food and Stock, and make sure everyone is trained on proper food preparation,proper and legal alcoholic beverage service kitchen safety techniques and understand health standards

2. Exceptional people management skills to be able to lead, motivate and develop teams.

3. Promote good relations with staffs, contractors and management.

4 Screens job applicants, hires new employees, and supervises, counsels, staffs as well as recommends promotions, transfers and dismissals.

5. Supervising mult-disciphinary teams of staffs including deaning, maintenance. grounds and security.

6. Organizes and conducts meetings and communicates pertinent information to the staffs.

7. Ensure the operation runs smoothly- including rotas. staffing levels, recruitment and HR issues, conducting audits and ordering suppliers and amenities stocks are available to meet the operational requirements.

8. To have the overall responsibility for the practical organisation of the day to day cleaning operation.

9. Undertaking necessary administration and paperwork and any other duties or responsibility being assigned.

10. Offers a creative menu to compete with other local restaurants.

11. Stays open until the last customer leaves.

12. Cleans up after business hours

JOB REQUIREMENTS

1. At least 5-10 years of relevant experience in this related fields is required.

2. Excellent verbal and written communication interpersonal skills.

3. Good work ethics ability to multitask & work efficiently under pressure.

4. Able to work in a fast-paced environment.

ROLES & RESPONSIBILITIES

• Supervise day-to-day operating process and maintain daily operation.
• Monitor and maintain process quality according to company standards.
• Ensure that the workplace is properly maintained and clean.
• Maintain a positive and professional approach with customers.
• Resolving of conflicts in a professional way.

REQUIREMENTS

• Minimum 3 years relevant experience
• Good team management skill
• Strong analytical, problem-solving & decision-making skills
• Must hardworking and responsibility.

Job Descriptions:

• Assisting the Workplace and Health Officer in all WSH related matter and report.
• Identifies unsafe practices and conditions through daily work-site inspection.
• Conduct safety briefing to workers on site daily.
• Assist incident investigation processes.
• Monitor risk assessment.
• Maintain/File proper records of all inspection and investigate materials.
• Advise on work plan, risk assessment and safe work procedure on site.
• Involve in creating, maintaining and communicating safety-related policies and procedures, as well as ensuring that they are followed.
• Frequently perform safety inspections in job sites to observe working conditions, equipment and employee behaviors to identify safety problems and take corrective action.
• Responsible for ensuring that we are in compliance with all safety-related regulatory requirements, including OSHA standards.

Job Requirements:

• Possess WSQ Advanced Certificate in WSH (Level B).
• At least 3 to 5 years of work experience in Construction Sector.
• Possess knowledge of Workplace Safety and Health Act.
• Bilingual in English & Mandarin in order to communicate with Chinese speaking counterparts.

The Product Performance Management Lead Specialist/ "Wholesale Lending Credit Risk (WLCR) Product Manager (Liquidity Management Services)” is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. The candidate will be responsible to work with the Global Liquidity Management, Payments and Receivables Product, Cluster and Country teams to drive the strategic implementation of the WLCR program and streamline the use of credit and liquidity in TTS for the purpose of clearing payments.

Responsibilities:

• Analyze the current state process, infrastructure and policies to articulate improvement areas with the objective of streamlining credit and liquidity usage within the global WLCR framework.
• Create a best in class, global model for credit and balance consumption for payment processing.
• Identify data, process, regulatory and policy differences and create a plan to remediate the identified differences.
• Act as the subject matter expert on credit lines and balance usage by clients, articulate a vision and plan aligned with WLCR strategy to create the best-in-class client experience operating across Liquidity Management and Payments.
• Deliver on Regulatory Business Critical Milestone (RBCM) commitments to transform credit and balance usage process, infrastructure and reporting in Asia.
• Integrate WLCR offerings seamlessly with prevalent and emerging payment methods as well as liquidity management practices such as liquidity sharing.
• Collaborates with cross-functional teams, including technology, operations, legal, implementations, and sales to deliver solutions for Citi clients.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 7 to 10 years of experience with Banks.
• Good understanding of Credit Risk and Liquidity Management Systems within BFSI.
• Level of expertise and demonstrated experience in Product Management and/or Product Development discipline.
• Experience in and understanding of logistics or Industrial verticals experience with e-commerce solutions.
• Ability to make complex judgments and provide solutions based on sophisticated analytical thought comparing and selecting complex alternatives.
• In-depth quantitative or qualitative analysis to solve problems and develop new, innovative solutions.
• Ability to apply ingenuity and creativity to problem analysis and resolution in complicated and/or novel situations.
• Developed diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.
• Experience with and confidence in delivering presentations to clients and senior managers.

Education:

• Bachelor’s/University degree, Master’s degree is “Good To Have”

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Manager, Business IT Solutions (M/F/D)

Star Alliance is the world’s largest airline alliance.

The vision of Star Alliance is “to be the leading global alliance for the high value international traveller and the mission of the organisation is “to contribute to the long-term profitability of its members beyond their individual capabilities.” The Star Alliance office in Singapore, coordinates the global activities of the alliance including managing joint projects on behalf of its 26 member airlines.

In your capacity as Manager, Business IT Solutions, you will report to the Senior Director, Delivery Excellence, in the Digital and Technology business unit, which provides Star Alliance member airlines with expert knowledge in the areas of IT Architecture, IT Delivery, IT Operations, IT Security, and Project Management.

You will work primarily (but not exclusively) with the Airport Experience team who are part of the Customer Experience business unit. This team of product owners develop and apply digital and self-service technologies to offer customers efficient and seamless travel services. The team’s, focus is to improve the passengers’ experience at airport touchpoints, manages transfer baggage handling and provides connection services to customers transferring between different Star Alliance member airlines.

Your role will be to work closely with the Star Alliance product owner to develop and manage implementation of Star Alliance digital solutions across airline, airports and external ecosystems. You will also assume technical ownership of certain Star Alliance applications. This is a challenging role for the successful candidate who is motivated to drive Star Alliance’s business IT solutions.

Job Summary

• Develop and manage Star Alliance digital solutions across airlines, airports and external ecosystem, including solution architecture, coordinating development efforts between different development teams, user acceptance tests, and go-live
• Organise project meetings, monitor and manage project schedules
• Coordinate with all stakeholders for execution of projects, to include requirements gathering as well as translating business requirements to functional requirements and ensuring technical feasibility
• Review vendors’ solution proposal and SOWs to ensure business and functional requirements are met and addressed
• Define product strategies, recommend new product features and provide continuous improvements to existing products
• Refine the product backlog including new features, enablers and technical debt
• Oversee the resolution of tech-related issues and bugs with vendors to ensure compliance with standards and SLAs, to achieve optimal performance
• Coordinate and manage architectural decisions with all relevant stakeholders
• Lead the technical aspects in the solution design phase
• Ensure delivered products provide functionality as designed
• Stakeholder management includes ensuring timely and accurate communication to address all enquiries

Your Profile

• Completed studies in Computer Science or related field
• Experience managing or coordinating development teams e.g. Team Lead, Tech Lead or Scrum Master
• Experience/familiarity with face recognition technology or biometrics
• Experience with technical integrations e.g. API, MQ, ETL etc.
• Experience with Airline IT ecosystem is preferred, for example PSS, DCS, eCommerce, etc., understanding of new technology and standards such as NDC, Offer & Order, etc.
• Experienced presenter/trainer in larger workshop environments, ability to prepare effective PowerPoint presentations
• Experience in multicultural environments and multiple stakeholder management and being able to work with a geographically dispersed team of stakeholders
• Able to lead large workshops as well as facilitate technical discussions
• Takes initiative and self-motivated, works cohesively in a team
• Highly organised and possess the ability to manage multiple projects or tasks concurrently
• Willingness to travel
• High level of proficiency in English is essential, as it is the sole language used for communication with Star Alliance Member Airlines and other external stakeholders

We Offer

• Full-time position based in our Singapore office
• Unlimited contract
• Comprehensive medical & dental benefits

This is a unique opportunity for highly skilled professionals to apply their talent, creativity and dedication to a global team focused on delivering value to frequent international travellers who travel on our member airlines.

If you believe you are the perfect candidate then give us the opportunity to get to know you and submit the send an email to [email protected]. Please email your CV along with a cover letter summarizing your experience.

Job Description:

• Provide first level customer support and services on how to use the e-commerce platform

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Maintain accuracy and effectiveness of customer care knowledge base and business process document

• Provide training to the new customers if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1 year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-paced environment

• Knowledge and experiences in e-Commerce would be advantageous