Job Summary:

We are seeking a highly skilled Technical Program Manager (TPM) to join our dynamic team. The ideal

candidate will have a strong background in project and program management, with a focus on coordinating and

driving the successful delivery of complex technical initiatives. The TPM will play a crucial role in aligning

technical projects with organizational goals, ensuring efficient resource utilization, and fostering collaboration

across diverse teams.

Job Description:

● Lead and manage multiple technical programs from initiation to completion, ensuring alignment with

business objectives.

● Develop and communicate program goals, objectives, and milestones to stakeholders.

● Foster collaboration between technical teams, ensuring a cohesive and integrated approach to program

delivery.

● Collaborate with product managers, engineers, vendors and other stakeholders to drive successful

outcomes.

● Coach, mentor, motivate and supervise project team

● Ensure that projects and programs are proceeding according to scope, schedule, budget and quality

standards

● Manage project and program issues and risks to mitigate impact to baselines

● Build and maintain relationships by engaging business leaders to establish credibility, solve problems,

build consensus and achieve objectives

● Develop and deliver progress reports, documentation and presentations to various audiences. Integrate

and synthesize information across departments for efficient communication, reporting and expectation

management

Job Requirements:

● Bachelor's Degree in a relevant technical field or equivalent work experience

● Experience with AWS services (CDN, WAF, API gateway, ECS, Lambda, RDS)

● 5+ years of project & program management experience, including tracking and planning projects

● 5+ years of experience working with business stakeholders within a cross-functional matrix environment

● Experienced in SDLC Methodologies, Agile, SCRUM, SDLC / Waterfall

● Strong leadership, diplomatic and motivational skills including the ability to lead multiple business and

technology organizations

● Proven ability to work creatively and analytically in a problem-solving environment demonstrating

teamwork, innovation and excellence

● Excellent leadership, communication (written, verbal and presentation) and interpersonal skills

● Self-motivated, decisive, with the ability to adapt to change and competing demands

● Effectively bilingual in English and Chinese as dealing with products in Chinese

● Experience in planning, designing, developing, architecting, and implementing cloud solutions on AWS

platform is a plus.

• Company bus to and from work at multiple MRT stations.
• Working location: Jalan Buroh
• Monday-Friday, 8.30am-5.30pm
• DKSH is a certified Great Place To Work!

Job Summary

• Obtain, verify and process customer orders timely and meet zero-base targets.

Job Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
• Adhere to order processing policies and practices in performing daily tasks.
• Process accurate and timely entry of customer orders in SAP.
• Follow-up on open sales orders (reason of rejection) to ensure no open sales orders are left unattended in SAP.
• Coordinate and recheck data/information in billing.
• Coordinate and recheck any incomplete data and verify any information to prevent errors in order processing.
• Collate data and conduct analysis on order processing performance to facilitate management decision-making.
• Evaluate and explore opportunities to enhance operational efficiencies and customer experience.
• Follow up on order status with distribution centers.
• Establish and maintain good working relationships with clients/customers.

Job Requirements

• Demonstrate basic knowledge in customer service principles and practices.
• Competency in SAP.
• Proven ability to multi-task and prioritize workload.
• Demonstrate high attention to detail, follow-through, and accuracy.
• 1-2 years of experience in a similar position.

Roles & Responsibilities:

· Direct supervision and management of workers and sub-contractors related to piping related works done at site.

· Set clear direction to lead, drive and motivate the team towards achieving common daily, weekly, and monthly goals.

·

· Contribute operations information and recommendation to strategic plans and reviews

· Prepare and complete action plans, implement production, productivity, quality and customer service standards

· Establish, maintain and enforce safe and healthy work environment protocols for all site works

· Keep daily activity progress record and log any problems that may exist for immediate action

· Continually seek opportunities to increase customer satisfaction and deepen client relationships

· Develop and maintain viable long-term relationship with internal and external stakeholders

· Minimum 15 years of working experience in the marine industry

· At least 15 years of working experience in fabrication/shipyard environment

· Excellent communicator and exemplary leadership quality

· Proven track-record in team management for project execution

· Sound knowledge and qualification in NDT techniques (ASNT, CSWIP, ERS or equivalent)

· Knowledgeable in international Codes & Standards (ASME, AWS, ASTM, API…)

· Knowledge in ISO 90001 and OHSAS 18001 Management System

· Extensive travelling may be required for the position

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following position in our office in Singapore which will be hybrid.

Service Support Administrator

Your Responsibilities

Overview

The incoming Service Support Specialist is responsible to drive the SEA service administration and backend operation forward through DBS approach, meeting operation metrics, ensuring resources optimization and timely reporting. He/She has overall accountability to build a robust service support standard work, collaborate with sales operation to drive growth, effective management of dealers‘ service teams, as well as radically increase in customer satisfaction.

• Responsible for service contract management in new contract creation, contract renewal and contract termination.
• Responsible for timely service billing.
• Responsible for service warranty and service repair in processing of service order, coordination of shipment and arrangement of loaner if necessary.
• Responsible for service call management and PM scheduling.
• Document backend service processes.
• Service support on service enquires, service quotation, service inventory management and invoices preparation.
• Drive annual review of service pricing
• Perform customer and service data analysis
• Champion for SAP and SFDC

Key Deliverables

• To process all warranty claims and perform service billing timely
• To handle customer request and quote service quotation timely
• To prepare and submit monthly service performance and growth report
• To work with team, peers, stakeholders to drive customer satisfaction and operational targets
• Deployment of standard work (SW) and daily management (DM)
• To meet all service metrics:Revenue and orders
  Utilization and productivity
  Total Time to Repair (TTR) and First Time Fix rate (FTF)
  Inventory ITO and management of warranty cost impact
  Customer Satisfaction (NES/NPS)
  

Your Profile

• 2 years of service management experience in aftersales service delivery function, preferably in a sales & service organization, especially in medical device, life science instrument, and healthcare equipment industry.
• A good team player with excellent communication and interpersonal skills.
• ERP knowledge, preferably SAP and SFDC is a plus
• Possess business management, marketing, technical degree or equivalent

What We Offer

• Equal pay is a given for us.
• Learn all there is about Kaizen, PSP's and Muda as part of our Danaher Business System (DBS) trainings - if you believe in continuous improvement like us
• We have no room for prejudices and stereotypes. We promote equal opportunities, diversity and inclusion.
• We offer a balance between support and autonomy to achieve your own goals in an international environment.

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

Get More Insight

Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

Job Description:

1. Perform sales functions as follows:

• Identify potential clients for the waste management market segments assigned to him/her with the aim to establish cordial and business relations
• Prepare proposals and negotiate the best deal on behalf of the company through close follow-up with potential customers to obtain feedback on the status of quotations, competitors response, decision-maker’s intention and any other relevant information affecting the outcome of the proposal.
• Facilitate the preparation of Sales Order through the Customer Service Executive and to work closely with him or her on sales and proper documentation.
• To prepare periodically, Sales reports for presentation to the Sales Manager.

2. Work with Customer Service to maintain Customer Database with inputs such as name, designation, company, address, telephone and facsimile numbers and e-mail address, etc.

3. Assist Manager to maintain/improve the Customer Care Program by monitoring customer satisfaction, addressing customer complaints, and responding appropriately to any changes in customer’s personnel, equipment, processes, materials used and business strategy

4. Support market intelligence by gathering information on customers, prospects, competitors, new entrants, price, market situation and trends in the various segments, influence groups & stakeholders, service offering and substitutes

Job Requirement:

1. Diploma/Degree in marketing or equivalent
2. Must possess a vehicle as travelling to customers’ site is required
3. Chemical knowledge preferred
4. Excellent communication, interpersonal and PR skills
5. Excellent sales track records
6. Team oriented and dynamic

Others:

1. Basic salary: S$2,800 - S$3,500
2. Transport reimbursement: $700 (based on receipt/bill, ie:patrol/carpark/ERP)
3. Transport allowance: $800 (fixed)
4. Phone reimbursement: $200 (based on bill)
5. Applicable incentive scheme

Duties and Responsibilities:-

1. To source for suppliers, PO processing and ensure timely delivery of the direct/ in-direct material.
2. Work out the best solution to meet customers' lead time, pricing and quality requirements.
3. To analyse and evaluate purchasing data and vendors performance.
4. Stock planning & monitoring.
5. Other comprehensive ad-hoc duties as assigned.

Requirements:-

1. Min Diploma in Engineering/ Material Management/ Supply Chain Management or any other relevant discipline.
2. Excellent interpersonal, communication and negotiation skills.
3. Team Player, organized and efficient.
4. Right attitude and hardworking.
5. Ability to understand technical drawings.
6. Proficiency in MS Office.

Training Administration

1. Check Training invoices, administer Training Grants and corporate Grants.

2. To Track and update incoming funds and maintain proper records.

3. Conduct research on new corporate assistance schemes and Training courses.

General HR Administration

1. Perform WICA related administration.

2. Monthly process payments for Union and maintain accurate data of unionized members.

3. Monitor and renew Various corporate license / membership applications.

Perform any other duties as assigned by senior Executive.

Requirement:

Grant:

Apply for CCP grants for suitable career conversion personnel.

Must be able to work in a fast-paced environment

Able to meet tight deadlines.

Preferably with HR knowledge

* Minimal Training Provided.

• To research & analyse new potential business ideas
• Able to handle customers' queries and follow up
• Work with sales team to meet monthly sales target set by organisation
• Prepare monthly sales report
• Able to report to work on weekends or public holidays when necessary

Tenure-track Assistant Professor in Intelligent Systems

Established in 1981, the School of Electrical and Electronic Engineering is one of the founding Schools of the Nanyang Technological University, Singapore. Built on a culture of excellence, the School is renowned for its high academic standards and research. To support advanced research, the School hosts 13 research centres and facilities which are well-equipped with sophisticated and state-of-the-art equipment. Besides the 13 centres, there are more than 50 laboratories, supporting both the teaching and research activities in the School.

Join the School of Electrical and Electronic Engineering of the College of Engineering, Nanyang Technological University, Singapore as a faculty member and embark on a challenging and exciting career in research innovations and teaching excellence, so as to prepare engineering leaders of the future.

Responsibilities

The job holder is expected to make useful contribution to fulfil the University’s vision and mission. Specifically, the candidate is expected to:

• Secure research funding to build up research, and provide high quality research outputs in publications, invention disclosures, and engineering designs etc. in Intelligent Systems and other disciplines related to Electrical and Electronic Engineering.
• Engage in the development and delivery of undergraduate and postgraduate curricula in Electrical and Electronic Engineering and related disciplines.
• Support, supervise and mentor undergraduate students in project works and other academic pursuits; and postgraduate research students in research projects and the development of their research careers.
• Play an active role in the life of the School of Electrical and Electronic Engineering, College of Engineering and the University by supporting activities around research, teaching, enterprise, student experience and widening participation.

Requirements

Successful candidates should have:

• A relevant PhD from a reputable university
• Excellent research in intelligent systems (e.g., robotics, unmanned systems, optimization and control, machine learning and computer vision, automated manufacturing, smart factory, automated logistics)
• Established track record of research excellence
• Experience in cross-disciplinary research initiatives and collaboration
• Well-developed understanding of the priorities and strategies of relevant funding bodies will be an advantage
• Experience in the training and development of early career researchers and/or PhD students will be an advantage
• Strong network and ties with renowned international entities and organisations
• Strong conference and journal publications record
• Good written and verbal communications skills

Application

Applicants are invited to submit their applications (cover letter, CV, research and teaching statements, and citation report, where applicable) through the NTU Singapore career portal.

Review of applications and shortlisting decision will be on an on-going basis until the position is filled.

Please apply at:

https://ntu.wd3.myworkdayjobs.com/Careers/job/NTU-Main-Campus-Singapore/Assistant-Professor-for-Intelligent-Systems_R00006403

Job Info:

• Salary: Basic up to $3000 + AWS&VB
• Working Hour: 8am to 6pm, inclusive of 1 weekend 44 hours a week
• Location: Whitley Road

Job Scope:

• Scheduling and confirming of referral appointments for our specialists from various departments
• Managing service specific cancellation lists
• Manages any doctor reschedules due to urgent/ad-hoc surgeries and blocks schedule as needed
• Manage appointment fit in requests
• Communicating concerns and feedbacks from clients to our various specialists and department veterinarians
• Confirming diagnostic appointments for surgeries, CT and MRI scans with clients and communicating appointment instructions
• Reviewing of referral forms and medical histories received from the referring clinics
• Ensure all relevant medical histories (including x-rays, ultrasound scan reports, blood tests, etc) are received and in order prior to confirming the appointment with the client
• Obtain any other required information from referring clinics as requested by our specialist prior to the consult appointment date
• Ensure referral booking protocols are followed for each department
• Update and maintain a database of primary care practitioners/ general vet clinics and veterinarians in Singapore

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Description

• Efficiently and effectively manage and operate assigned processing or packaging operation according to the standardized operating procedures, guides and manual
• Ensure the correct cleaning and sanitation of processing equipment are rendered following Good Manufacturing practices

Job Requirement

• A good team player to achieve production targets
• Self motivated and work with least supervision
• Able to be on the feet for long hours
• Transportation provided
• Candidates with relevant experience are preferable
• More focused on attitude rather than educational level
• 5.5 days week with OT's & perks

The Ocean Freight Procurement Manager Asia assumes ownership for the whole freight negotiation process on all Asia lanes for HillebrandGori. With a footprint of over 15,000 TEUs, responsibilities include:

• Reporting to Group Ocean Freight Procurement, support all Asia offices (import & export) in securing their ocean transport needs; work with internal departments, sales, operations, across multiple business lines to anticipate requirements and implement procurement action accordingly.
• Analyze tradelanes supply & demand, services and preferred options per route, analyze freight indexes and anticipate market trends
• Manage and build relationship with key decision makers with the ocean carriers ;
• Run the actual freight procurement exercise, define optimum process, from actual tenders to spot buying, from mid to long term contracts with commitments, to spot and opportunistic terms.
• Proper internal communication and coordination of carrier policy adopted, of contracts negotiated, follow up on volume performances.
• Maintain buying ocean rates with QRS.
• Develop annual volume and spend analysis to measure freight spend, and identify opportunities for optimization.
• Provide pricing guidance to both locally and centrally managed accounts / tenders, in coordination with the actual account owner.
• Participation to Global Sales / Corporate Account tenders

Required competencies

The position demands:

• Communication skills and a very strong ability to analyze and synthetize information. An experience in the negotiation domain as well as an obvious likeness for numbers is recommended. Full command of the English language as well as basic Windows functions (Excel, Power Point) is a must. Likewise, existing experience with QRS is a plus.
• Ability to perform in a somewhat isolated environment, as whilst located at an existing JF Hillebrand office, he or she will be working essentially with outsiders.
• Strong analytical and quantitative skills; ability to use data and metrics to back up assumptions, recommendations, and drive actions.
• Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.

Experience in freight procurement, including carrier relationship, is obviously beneficial ; likewise a strong experience in the HillebrandGori book of business and sales is welcome as will allow the candidate for a smooth transition and integration in the new position, with an immediate understanding of the business challenges that must be addressed.

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Roles & Responsibilities

Responsibilities:

• Delight customers in handling enquiries, preparing quotations and tender documents and invoices, liaising with vendor to procure parts for *on the job* purposes.
• Co-ordinate prompt and effective responses to customer’s enquiries, request for quotation and invoices.
• Manage, prepare and vet commercial contracts and assist to conduct commercial discussions with customers.
• Follow up on client projects and assists in the presentations and maintain communication with clients via phone and handle routine inquires in the managers’ absence.
• Collecting and storing commercial information from various sources,
• responsible for compiling reports and presentations as required; prepare,
• maintain and update clients’ files; and assist in collecting and analyzing commercial information.
• Coordinates with relevant departments and tracks project milestone for timely issuance of work completion certificate for invoicing purposes under minimal supervision.
• Handles billing and invoicing based on the contracted payment terms and liaises with estimation team members on the project costings, if available to generate cost summaries for the assigned projects.
• Documents billing information (i.e. preliminary project cost, draft
• invoices, variation order and etc.), ensuring billing traceability and control for the preparation of billing and sales reports.

Requirements:

• At least 2 years working experience in marine related industry.
• Familiar in negotiation with subcons and vendors for specialized and complex repairs works.
• Good interpersonal, organizational and computer skills.
• Ability to multi-task and work under pressure.
• Meticulous and comfortable with large amount of admin work.
• Willing to work in Tuas, with company transport provided.
• Any other ad hoc duties.

• To perform general maintenance duties in building & machineries & equipments.
• To perform preventive maintenance on machines & equipments bt cleaning, lubricating, greasing etc for optimization.
• To perform minior electrical work not requiring licence such as office lighting, appliances etc.
• To apply paint or varnish all types of surfaces for protection
• Perform related duties as required such as external support or repair
• To assist in recording facility utilities.
• To carry routine inspections on all operating machineries & equipments
• To ensure all ad-hoc work are carried out

Minimum ITE with relevant fields

Able to work as a team

Efficient and adhere to KPI's given

Conform to WSH guidelines

Work at height certificate a plus

• 1) Shall ensure the daily operations of various sites assigned and liaise with clients on the requirements
• 2) Arrange for daily staff deployments to various sites and ensure company does not incur any liquidated damages on the projects
• 3) Rostering of monthly schedules
• 4) Coordinate with site in charge on backlog if any
• 5) Rectify on site issues with workers or clients upon receiving feedback
• 6) Reporting of daily attendance to head office and to submit and ensure timesheets are all in proper orders
• 7) Prepare monthly financial reports for various operations projects
• 8) Arrange for coverage in case of absence of staff and able to hands on in event of no coverage
• 9) Candidate must be independent and proactive to provide suggestions and solve problems with initiative
• 10) Candidate shall possess class 3 licence
• 11) Candidate shall respond to any business or projects assignment regardless of time in event of need

Job Description & Requirements

We are searching for a detail-orientated, deadline-driven service engineer to join our growing company. The service engineer's responsibilities include repairing faults, radar installation, servicing equipment, creating preventative maintenance strategies, and updating user manuals. You should provide friendly, efficient service at all times.

To be successful as a service engineer, you should be knowledgeable about machines and willing to accept constructive criticism. Ultimately, an outstanding service engineer will exhibit resourcefulness as well as superb active listening and troubleshooting skills.

Service Engineer Responsibilities:

• Using various strategies and tools to provide effective solutions to customers' concerns.
• Need experience in radar installation.
• Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitoring equipment and machinery performance and developing preventative maintenance measures.
• Conducting quality assurance and safety checks on all equipment.
• Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
• Providing recommendations about new features and product improvements.
• Monitoring inventory and reordering materials when needed.
• Conducting research and attending workshops to remain abreast of industry developments.
• Writing reports and presenting findings to Managers and Supervisors on a regular basis.

Service Engineer Requirements:

• An associate's degree in engineering or similar.
• A bachelor's degree in engineering is preferred.
• A relevant certificate or license is advantageous.
• A valid driver's license and willingness to travel.
• Excellent active listening and customer service skills.
• The ability to deal with multiple requests without being overwhelmed.
• The ability to remain professional under pressure.
• Superb work ethic and a growth mindset.

Location: West

Mon to Fri Rotating morning (7am-3pm) or noon shift (3pm-11pm) on weekly basis

Have AWS & bonus

Requirement

• At least ITE certificate/ Diploma
• 3 years relevant experience
• Must have valid forklift license & Inventory and warehouse management (WMS) / Hands-on experience with SAP (ERP) system
• Sense of urgency and meticulous
• Basic Microsoft Office software skills.
• Travel Requirement: No
• Weekly rotating 8-hour work shift
• Able to work on weekend or overtime where necessary; Meal and shift allowance given

Job Description

• Responsible for inbound receiving, perform visual inspection on physical packing conditions and quantities against Delivery Order.
• Responsible for storage after inspection.
• Responsible for all movement of inventory IN and OUT of warehouse.
• Ensure accurate picking and packing of goods for local and overseas deliveries
• Ensure practice of first-in-first-out policy and 100% accuracy of inventory movement with traceability.
• Regular execution of cycle count and stock-take activities according to schedule and update of transactions.

*Only shortlisted candidates will be notified*

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443
EA Personnel Reg No.: R1768368

Job Responsibilities:

• Responsible and ensure that the goods are loaded and transported in a safe and secured manner
• Load and unload goods to designated location in a good condition
• Ad-hoc duties as per assigned by supervisor
• Perform daily checks and maintain general cleanliness and safeness

Requirements:

• Valid Class 4 driver
• Must be familiar with Singapore's road and traffic rules
• Have a clean persona record and driving record
• Available to work OT (if neccessary)

• Ensure all customers’ queries and complaints are investigated and resolved with Operations Teams and/or Customers, and to escalate to their immediate Superior for assistance and advice if unable to resolve the issues

• Assist Customer Service Officer / Manager / Management with any special projects assigned and provide backup to other CS team when necessary

• Work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate

• Pursuing revenue generating activities with existing and new accounts

• Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements guidelines, policies, and procedures

• Work with customer logistics teams/departments, to develop and implement solutions for new business requirements in accordance with company guidelines

• Drive continuous improvement initiatives that will deliver sustainable improvements in service delivery

• Ensure shipping activities are monitored to ensure smooth deliveries to customers

• Ensure all order and billing are complete on schedule

• Ensure with the team that customer payments are up-to date

• Other ad-hoc duties assigned by Management

The duties and responsibilities are not only restricted to the above mentioned. The company reserves the right to add or amend the duties and responsibilities to you when it is deemed necessary.

Upon accepting the post the company expects you to discharge your duties to the best of your ability in a responsible manner befitting your position, bearing in mind that there should be co-operation and consideration for your fellow workers to achieve results and productivity.

• Managing all project related documentations.
• Able to perform administrative duties (for e.g. filing, creating, duplicating, etc).
• Collating and maintaining the database.
• All incoming and outgoing details (e.g. email correspondences, drawings, documents and reports, etc) are checked and well organized.
• Reviewing documentations with good accuracy and conformity.
• Ensure delivery and receipt of all documents meets tight deadlines and given to the appropriate personnel.
• Maintains an updated records of all approved documents and their distribution clearly.
• Generate various document control reports as and when required.
• Communicate and liaising with the client, supporting all the teams with the required information.
• Other duties as assigned.

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers’ needs and wants
• Recommend and display items that match customer needs
• Welcome and greet customers
• Manage point-of-sale processes
• Actively involve in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures

Job Responsibilities

• Responsible for the organization, administration, training, development, and supervision of personnel under QA Documentation and Training Area. The incumbent hires, trains, develops, evaluates performance, and administers following established personnel policies and procedures.
• Maintains an organizational structure capable of meeting both the immediate and long term objectives of the Quality areas under his/her responsibility. 
• Prepares annual/update budgets for the sub department.  Responsible for developing, implementing and maintaining the effectiveness of the quality system (Quality Documentation, Training and Supplier Quality departments).
• Owner of the Management Review process and related metrics tracking and trending. (Quality Documentation, Training and Supplier Quality departments)
• Ensure compliance with applicable AbbVie policies, processes and procedures, contributing to the development of strategies and oversight of complex programs.
• Drive implementation of policies and procedures to maintain compliance to global regulatory requirements for policies, processes, and procedures.
• Manage broad and cross-functional quality programs, initiatives and organizational change related to the AbbVie quality system.
• Lead goals with cross-functional/cross-divisional/global scope.
• Ability to expedite and resolve issues. Elevate issues as appropriate.
• Responsible for Training Section and for the establishment, administration, and maintenance of a CGMP training program.
• Responsible for Documentation Section and for administration and maintenance of documentation control quality programs such as: Document Change Control, Document Retention, and Batch Record Archive, among others. 
• Responsible for Supplier Quality Section and for the establishment, administration, and maintenance of a supplier quality programs such as CAPA system oversight, Supplier Quality Management and Supplier Qualification. 
• Operates within the constraints of limited human and financial resources and changing priorities.  Liaison with other AbbVie Sites and 3rd Parties. 
• Participate fully and/or chair relevant Project team meetings. 
• Actively supports functional work centers within Quality and Site to achieve goals. – QC, Engineering, Quality Systems and Operations.
• Assists Quality Director with assigned tasks including budgetary control and key meeting preparations.

Requirements

• Degree or Higher in Science or Engineering discipline. 
• Quality or Regulatory Qualification an advantage but not essential. 
• A minimum of 5 years’ experience in a Quality or Project/ Program Leadership role in pharmaceutical, biopharmaceutical experience in Quality and/or Compliance (GxP) environment 
• Strong communication skills, written and oral.
• Excellent knowledge of pharmaceutical regulatory requirements (GMP) is essential. 
• Previous Leadership experience essential, 2 years min in either Project leadership or people leadership roles.
• Demonstrated change agent and innovative person. 
• PMP software skills an advantage. – MS Project, Mind Manager etc.
• Requires knowledge of quality/compliance management as well as regulations and standards affecting APIs and Biologics
• Experience in managing diverse teams is preferred.
• Expected to demonstrate high levels of integrity and a strong work ethic at all times and ability to supervise a team including supervisors, contractors and trainees
• Strong problem solving skills and highly independent
• Self driven and meticulous individual

• Able to understand customers' queries and provide solutions
• Follow up with customers' who require reply
• Recruit potential candidates for the sales team and coach them
• Track weekly and monthly sales performance
• To meet all sales target set by organization
• Able to work on weekend and/or public holidays

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office