JOB PURPOSE

The Product Marketing Manager is responsible for the overall performance of a business unit with regards to sales, margin, inventory, quoting strategies, suppliers, and the ongoing development of the employees.

PRINCIPAL ACCOUNTABILITIES

Set & achieve sales and margin budgets & objectives

• Perform all necessary research and analysis to establish achievable but yet aggressive sales and profit margin goals by class and by supplier.

Business unit quarterly business review

• Review entire business KPI (Key performance indicators) with business unit. Determine actions required to meet objectives. This is an all-encompassing review: sales, inventory, profit margin, in addition to performance to SLA (Service Level Agreement); supplier performance, customer performance, staff development, etc.

Supplier relationship management

• Build and maintain relationships with all suppliers at the appropriate levels. Supplier Champions are assigned for each supplier.

DPP pricing negotiation

• In conjunction with the Global Commodity Manager, negotiate preferential pricing for Future on stocking devices. For focus suppliers, the Director is responsible.

Product knowledge

• Understand the basic technologies for which you are responsible. Top end applications, basic electronic function the product does in a circuit. Understand the market trends of the end application as fluctuations can influence supply and demand.

Market knowledge

• Understand and communicate competitive landscape, product availability, pricing trends.
• Maintain close scrutiny on market conditions (lead-time and lead-time trends) to establish when inventory needs to be increased in anticipation of future market developments.

RESPONSIBILITIES

• Perform all necessary research and analysis to establish achievable but yet aggressive sales and profit margin goals by class and by supplier.
• Review entire business KPI (Key performance indicators) with business unit. Determine actions required to meet objectives. This is an all-encompassing review: sales, inventory, profit margin, in addition to performance to SLA (Service Level Agreement); supplier performance, customer performance, staff development, etc.
• Build and maintain relationships with all suppliers at the appropriate levels. Supplier Champions are assigned for each supplier.
• In conjunction with the Global Commodity Manager, negotiate preferential pricing for Future on stocking devices. For focus suppliers, the Director is responsible.
• Understand the basic technologies for which you are responsible. Top end applications, basic electronic function the product does in a circuit. Understand the market trends of the end application as fluctuations can influence supply and demand.
• Understand and communicate competitive landscape, product availability, pricing trends.
• Maintain close scrutiny on market conditions (lead-time and lead-time trends) to establish when inventory needs to be increased in anticipation of future market developments.
• Based on business unit strategy, review all CBO for assigned branches to identify potential issues and sales and profit margin opportunities.
• Prepare and execute quarterly reviews and ensure that we deliver on our commitments to suppliers by creating realistic objectives and follow through on action items.
• Plan and prepare meeting agenda for communication meetings. Present & discuss relevant information in a timely and effective manner. It should include topics such as Service Level Agreement, sales, profit margin, quoting, training, market conditions.
• Negotiate special returns with suppliers where we require additional flexibility outside of contractual rotation/scrap allowance. In addition, special returns need to be actioned by any individual who is able to use their relationship, developed with the supplier, to gain a favor.
• Identify and maintain parts in inventory where sales and marketing needs to be alerted to tightened availability for appropriate business reasons (market conditions, manufacturing issues, etc).
• Approval of quotes based on a dollar threshold set by business unit.
• As appropriate, visit selected customers in the field, and participate in customer visits at corporate headquarters. Prepare and present appropriate information.
• Expedite existing supplier purchase back orders for stocking and/or specific customer requirements. For those situations where greater effort and relationship is required to achieve satisfactory results.
• Target and sign new franchises.
• Determine initial inventory investment, execute on supplier development plan.
• Perform range reviews to determine top non line items to create and purchase.
• Assign quotes by branch and balance workload across quoting positions in a business unit.
• Update cost books, lead-time, factory stock, cross reference files for dashboard and business unit shared drive.
• Adjust CBO pricing upwards in appropriate business conditions (supplier cost increase, restricted availability, etc).
• Prepare and present product related material to increase knowledge base of marketers and / or sales. Includes arrangement of suppliers / reps to conduct training sessions.

REQUIREMENTS

• A Degree qualification or equivalent in a relevant field of study.
• At least 5 years of relevant working experience focused on product marketing.
• Experienced in the electronics industry within distribution, component manufacturers and/or EMS companies is highly advantageous but not a must.
• Overseas travel is required for this position.

Working location: ESR BizPark Changi (short walking distance from Expo MRT station)

JOB DESCRIPTIONS

• provide consistent professional spa massage and reflexology in accordance with spa standards.
• ensure high level of service standards.
• responsible for the maintenance of cleanliness and neatness of the spa facilities, treatment rooms and other parts of the spa.
• responsible preparing the necessary treatment products, replenishment of stocks, towels supply etc.
• handle customer queries and concerns efficiently and politely
• follow and comply with the instrutions given by spa manager.

REQUIREMENTS

• Preferably with ITEC / WSQ certificate or massage certification.
• able to commit on weekends/ public holidays.
• 6 days work for per week.
• minimum 1 year of relavant experience.
• plesant personality and hardworking.

8 Medi-Aesthetics Group provides the best non-invasive and non-surgical procedures in the industry to achieve desired results for our clients. Our establishments are staffed with teams of qualified medi-aesthetician experts, who are equipped with the latest development of skincare and aesthetics services. Trained by certified practitioners on skin-dermatology, aesthetics and medical safety, our medi-aestheticians carry out only treatments and utilize equipment that have been clinically proven.

Role Description

This is a full-time on-site role for a Human Resources Executive. The Human Resources Executive will be responsible for various day-to-day tasks, focusing on recruitment.Collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies.

• Source candidates through various channels, including job boards, social media, networking events, and employee referrals.
• Screen resumes and applications to identify qualified candidates for open positions.
• Conduct phone and in-person interviews to assess candidate qualifications and fit for the role and company culture.
• Coordinate and schedule interviews with hiring managers and candidates.
• Conduct reference checks and background screenings for selected candidates.
• Provide regular updates to hiring managers on the status of open positions and recruitment efforts.
• Participate in employer branding initiatives to enhance the company's reputation as an employer of choice.
• Stay informed about industry trends and best practices in recruitment and talent acquisition.
• Qualifications:Possess at least a diploma in Human Resource or related field.
• Able to speak in English and mandarin to converse with Chinese speaking colleagues.
• Proven work experience as a Recruitment Specialist or similar role.
• Strong understanding of recruitment processes and best practices.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• High level of discretion and confidentiality.
• Experience in a high-growth environment is a plus.
• Ability to work under stress

Qualifications:

• Possess at least a diploma in Human Resource or related field.
• Able to speak in English and mandarin to converse with Chinese speaking colleagues.
• Proven work experience as a Recruitment Specialist or similar role.
• Strong understanding of recruitment processes and best practices.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• High level of discretion and confidentiality.
• Experience in a high-growth environment is a plus.

Job Description & Requirements

• Process a Class 4 driving license and experience to drive a 20ft lorry.
• Picking & packing & ensure timely deliveries of goods to customers.
• Able to work closely with a team of Warehouse Personnel.
• Check goods to ensure there is no discrepancy in quantity and no damange before loading onto the lorry.
• Other ad hoc assignment as assigned.
• Must be able to carry bulky and weight goods

In cooperation with the Director of Marketing Communications, his/her role is to assist for all key marketing, and events of the properties including above and below the line marketing, digital and content marketing, creative and communications development, events planning and organising to support the business objective set for the hotel marketing communication planning, budgeting, execution, reviews and results measurement taking in consideration the available brand standard and tools.

PRIMARY RESPONSIBILITIES

• Assist to strategise, draw up and execute marketing and promotion plans and activities to promote the hotel’s products, services, facilities and promotions, as well as measure, analyse and evaluate performance of these marketing efforts.
• Assist to implement Dusit graphic standard in guest collaterals, sales collaterals and advertising execution to ensure that each items is in line with the Dusit graphic standard and is validated by the Corporate Office.
• Assist to support the sales & marketing department by developing the hotel sales and marketing tools including presentation file, corporate gift, media kits, multimedia tool etc. to ensure the most appropriate communication of the hotel, the product and the brand.
• Assist to develop and implement the advertising, collateral and promotional materials of the hotel including its F&B, spa, golf and recreation outlets as well as actively promote the hotel’s outlets into the market.
• Assist to manage creative developments such E-Newsletters, posters, flyers, banners, advertisements as well as update TV and other displays in hotel guest rooms and public areas.
• Assist to manage hotel’s marketing assets and platforms including media library, photography & videography, simple creative designs, website, microsites, mobile apps, social media, and others.
• Provide assistance in hotel’s Events, PR and media relations, activities and activations, including copywriting of press releases, media seeding, KOL collaborations, event coverage and other marketing support.
• Assist to manage and promote the hotel’s customer relationship programs
• Seek partnership and joint promotions with credit cards companies, magazines, airlines, NTOs, websites, mobile networks, consumer brands and business associations.
• Develop and maintain excellent working relationship with internal and external departments, business associates, suppliers, stakeholders, sponsors and guests.
• Be the hotel representative in both internal and external functions and events.
• Conduct marketing surveys for hotel and compile the report with marketing suggestion.
• Manage the hotel’s database including gathering more new potential, maintain the exiting as well as develop the database and the hotel’s email marketing.

JOB REQUIREMENT

• Minimum education of Bachelor degree in Public Relations, Mass Communications or relevant discipline
• Minimum of 1-2 years relevant experience in a similar capacity
• Possess a quality to establish strong media and social connections.
• Have a positive attitude toward challenges and the drive to excel
• Have good communication skills in written and spoken English

*Only shortlisted candidates will be notified.

For any enquiry, please WhatsApp to 92344805

Dusit Thani Laguna Singapore Hotel also offers many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use and disclosure as described above, relevant personal data may also be transferred outside Singapore.

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Sales Executive to join our team!

As a Sales Executive we rely on you to:

• Drive group lead conversion to achieve the set segment sales goals and targets for the Singapore hotels.
• Qualify prospective clients considering the goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Sell all facets of hotels in Singapore. In assigned territory, responsible for rooms, catering, food & beverage and other revenues as set out in the hotels’ budgets.
• Proactively seeks in-depth knowledge of accounts owned to understand total revenue impact on the hotels for better negotiation opportunities.
• Maintain excellent relationships with existing accounts and solicits new business.
• Conduct all sales activities including sales blitzes, telesales, sales calls, site inspections, entertainment, business trips (domestic and international), attendance at trade shows, and other assigned sales related activities.

Responsibilities:

• Handling full sets of MCST Accounts
• Processing of AP/ AR/ GL
• Handling of Petty Cash
• Issuing Cheques or Internet Bank Transfer
• Bank Reconciliation, Balance Sheet & Financial Report
• Assist in month-end and year-end closing
• Prepare and submit Tax Computations & GST returns to IRAS
• Other ad-hoc duties as required

Requirements:

• Minimum ACCA in accounting and equivalent
• Candidates with a minimum of 2 - 3 years of experience in a similar role are preferred.
• Candidates with no experience are also welcome to apply.
• Proficient in MS Excel and Word & Account Software
• Must be excellent in written and spoken English
• Organized, possess self-discipline, and able to work as a team
• Able to start work within short notice

* Interested applicants must have the pre-requisite relevant qualifications/experience. Please apply through the job application with a detailed resume and stating your current and expected salary.

• Primary skillset
• Have hands-on exposure to the latest exciting technology trends in creating, managing, and improving CX (Nice in contact) for our users – including AI, Bot, Voice Biometrics, Real-Time Analytics, and Interactive Guidance.
• Have direct involvement working with end-users to understand their business strategies, enabling us to help them achieve company goals and outcomes through the use of CXone solutions.
• Be innately curious, with a passion and eagerness to have hands-on technology. Build and create solutions that help end-users meet their CX objectives.
• Have the desire to work independently, flexibly and possess critical thinking in creative solutions for our end-users
• Be able to create a customized demo and have the opportunity to tell the story that showcases the solution in a persona and value-based manner for the applicable user roles of CXone
• Discover user needs that translate into hands-on workshops, sandbox experiences, or proofs of concept to help customers realize the value of CXone
• Have access to a collaborative, team-oriented environment, along with access to other internal resources across the organization to help you understand and solve complex technical challenges while participating and contributing in key areas of experience and strength.
• Have access to actively participate in learning from hands-on CXone Product training, workshops, including live, on-demand, and in-person, learn competitive offerings that allow you to continue to be a trusted advisor to the users while ensuring value is realized from our solution.
• Be able to work in a fast-paced, cross-functional team while being able to multi-task, prioritize and be detail-oriented – both oral and written.
• Be able to demonstrate an understanding of security, how it applies to our customer's security needs, and able to articulate a solution that meets their needs, both in design, transit, and at rest.
• Have existing experience in CCaaS or experience working with Cloud products.
• Have 8-10 years of work experience, preferred experience in technical training, implementation, integrating to CRMs, DBs Omni-channel, other software implementation or development/coding experience
• Have bonus experience with REST, JSON, and APIs
• Must be well versed in using Microsoft Excel
• Has experienced in deploying Regional or Global projects
• The following are the CXone products and tools we need support from the engineer:
• Supervisor tool
• Performance Management tool
• Interaction Analytics
• CXone Predictive Behavioral Routing
• Feedback Management Tool
• WEM Enterprise
• Auto Attendant
• MAX and MAX integration
• CRM agent Applications
• Data Dictionary
• Pre-Build Report
• Custom Reporting
• Data Download Report
• Direct Data Access
• Dashboards
• Get Studio
• ACD scripting
• Developer Portal
• IVR
• Cloud Storage
• Workforce Intelligence.
• Secondary skillset
• 1. Support Avaya UC and CC implementation and operations
  2. Support NICE recording solutions implementation and operations
  3. Support IP Telephony, VLAN, LAN, and WAN
  
  The following are the products we need support from the engineer:
• Avaya Comms Mgr
• Avaya Session Mgr
• Avaya System Mgr
• Avaya Aura Messaging
• Call Accounting
• Avaya CMS
• Avaya Utility Server
• Avaya SAL Gateway
• Avaya Agent Map
• Nice Applications/IC
• Nice Storage Ctr
• AES

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

To work with the Director, Student Recruitment and Admissions, for the planning and managing of the University’s student recruitment strategies, operational plans for marketing, outreach and promotional events, competitor analysis and budget management. In addition, to oversee CRM functions including provision of programme advisory to prospective applicants, calls and leads management.

What You Will Be Doing

Student Recruitment and Outreach

• To plan and manage student recruitment and outreach activities/events such as open houses, education fairs, information sessions, seminars, talks, school/university/company visits, etc., for the purpose of recruiting students.
• To plan and organise outreach activities/events, for e.g., dialogue sessions, for the Schools.
• To collaborate with external stakeholders, for e.g., Institutes of Higher Learning (Polytechnics and ITE) and industry partners, to organise outreach activities/events to promote the University’s programmes locally.
• To make presentations to prospective applicants at outreach events such as open houses, education fairs, information sessions, etc., conducted in schools, polytechnics, universities, external organisations, and so on.
• To produce and keep updated all marketing collaterals including prospectuses, brochures, inserts, flyers and any other marketing/publicity materials.
• To prepare student recruitment reports with details of outreach strategies and execution plans.
• To prepare and manage budget and financial reports of student recruitment and outreach expenses.
• To manage and analyse the statistics of student recruitment and outreach activities/events.
• To prepare competitor analysis reports, where required.
• To source for sponsor organisations for sponsorship programme.

Programme Counselling and Customer Service

• To manage enquiries and provide appropriate counselling, guidance and encouragement to the general public attending the outreach activities/events who are interested in the University’s programmes.
• To manage programme enquiries via phone, email and walk-ins, etc., received by staff.
• To manage the leads database, the CRM system and the SRC hotline.
• To prepare and analyse email and hotline statistical reports for service quality monitoring and improvement purposes.
• To manage and analyse leads captured via phone, email, walk-ins and from other student recruitment and outreach activities, and to provide recommendations for improvements.
• To manage and review all enquiries and feedback from interested applicants/signed-up applicants.

Website Management

• To ensure accurate and up-to-date information relating to SRC’s sections on the SUSS website.
• To copy edit/vet all publicity materials relating to SRC before the information is posted on the SUSS website.

Job Requirements

• Degree with at least 5 years of relevant working experience, preferably in marketing and business-oriented with customer service focused perspective, of which 3 years at managerial level.
• Proficient in Microsoft Office.
• A good team player with good interpersonal, communication, presentation and writing skills.
• Pleasant disposition with good customer service skills.
• Self-motivated, positive attitude, able to work independently and take initiative.
• Resourceful and ability to multi-task in a fast-paced environment.
• Enjoys meeting people and organising activities.
• An eye for detail.
• Mature, meticulous and possess a high level of discretion and integrity.
• Bilingual with good command of written and spoken English.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

Key Responsibilities

• Coach product teams and Product Owners on product discovery

• Grow and support product owners to become better product thinkers and leaders:

o Set the direction and develop the leadership skills required to become an effective product leader.

o Design and grow a flexible and adaptable product organisation around empowered product teams.

o Develop people and drive a modern product management practice.

• Help refine the structure of the coaching framework we have created to improve how our company build a product that continuously delivers value to its customers.

• Improve teams and business ability to ship quality products.

• Provide product insights and collaborative decision-making to help the team when faced with challenges with a shared focus that is aligned with our values and strategy by unifying a high-performing team.

• Implement the Agile process, principles, and practices across all units in the organisation, by using techniques that promote a culture of experimentation and innovation.

• Practise Agile such that it changes the culture and work processes of the organization to be more efficient and value-adding. Embody the Agile principles and lead by example.

• Explore and experiment with enterprise scaling of agile and business agility

• Maintain a Centre of Excellence on Agile/Digital Culture and Product Management practices.

• Conduct Agile Product Development-related training curriculum suitable for the organisation.

Requirements

• Degree in Computer Science, Information Systems, Engineering, Information Technology, or related fields

• Minimum 5 years of product manager or product designer experience.

• Significant experience in a product leadership role with strong coaching and people development ability

• Practical experience in product discovery techniques, data-informed product management, experimentation, and hypothesis-driven development.

• Scrum.org Product Owner certification (PSPO II) or Professional Scrum with UX (PSU)

• Demonstrates strong knowledge of agile concepts and approaches such as Scrum, Kanban, OKR, Design Thinking, and Lean Startup.

• Being strategic and highly practical. Able to adapt the methods to the organisational reality for best outcomes.

• Possess experience in coaching teams in agile adoption, enthusiastic about Agile practices and their benefits.

• Ability to weave in and out of Facilitating, Coaching, Teaching, Mentoring and Advising stances.

• Exceptional influencing skills to achieve organisational cooperation, buy-in, and engagement from senior management, BUs and internal stakeholders.

Join Our Growing Team!

As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

Opportunity and Purpose

The General Manager role is multifaceted, encompassing various aspects of business management. This includes overseeing the day-to-day of leasing commercial vehicle business, managing staff, ownership of the leasing process, and steering the business performance by balancing multiple responsibilities to ensure smooth operation

Here’s the breakdown of the key responsibilities:

1. Business Management and Operations: Develop the business that contribute directly to the company's success and implement business strategies to increase efficiency and profitability
2. Financial Oversight: Responsible for the financial health of the leasing business, manage budgets, set financial goals, and ensure that the company is meeting its financial targets. This includes analyzing financial reports, managing expenses, and making strategic decisions based on financial data
3. Customer Service and Relations: Maintaining high levels of customer satisfaction is crucial. Must ensure that the team provides excellent service, resolves customer complaints effectively, and builds long-term relationships with clients. This may also be involved in negotiating lease terms and handling major client accounts
4. Marketing and Sales: Developing and implementing marketing strategies to attract new customers is another key responsibility. This includes overseeing advertising campaigns, managing online presence, and working with the sales team to promote leasing options and close deals
5. Fleet Management: The General Manager needs to have a good understanding of the vehicles in the fleet, including their features, maintenance needs, and market value. They are responsible for the acquisition and disposal of vehicles, ensuring that the fleet meets customer needs and remains competitive
6. Regulatory Compliance: Must ensure that the business complies with all relevant laws and regulations. This includes keeping up to date with changes in legislation that could affect the leasing business
7. Staff Management and Development: Leading and managing the team is a critical part of the role. The General Manager is responsible for setting performance standards, expectations to drive the team and evaluating staff performance
8. Risk Management: Identifying and mitigating risks associated with vehicle leasing, such as financial risks, legal risks, and operational risks as a vital part of their job
9. Technology and Systems: Implementing and managing the technology systems used in the leasing process, such as customer relationship management (CRM) software and vehicle tracking systems, is also important
10. Industry Knowledge and Networking: Keeping abreast of industry trends, attending conferences, and networking with other professionals in the automobile leasing industry are important for staying competitive and informed

Requirements

• Bachelor's Degree in preferably business administration
• At least 8 years of experience in sales, business development in the automobile industry in vehicle leasing with more than 1000 fleet of commercial vehicles or passenger’s car
• To manage sales or operations team or both with a team size of more than 20 headcounts
• Dynamic, Inspiring, Resourceful, Innovative and a self-starter with strong leadership and interpersonal skills
• Operational excellence with strong work ethics and sense of accountability in ownership
• Valid Class 3/3A license

Join Our Growing Team! As Skylink Group Holdings continues to expand, we're looking for passionate and talented individuals to join our journey. Our success has opened up exciting new roles across various departments, offering a wealth of opportunities for professional growth. At Skylink Group Holdings, you'll not only be a part of our success story but also a culture that values innovation, teamwork, and work-life balance. We offer a dynamic working environment, competitive benefits, and a chance to work with some of the brightest minds in the industry. Be a part of Skylink Group Holdings where your journey to excellence begins.

The Job

• Direct contact point between workshop, customer and supplier
• Coordination between workshop and other department (i.e., Ops dept, Rental dept)
• Support the workshop day-to-day operation
• Ensuring workshop operation follow the company SOP closely
• In charge of Accident claim processes
• Handle customer request and issue work order
• Handle customer feedback and coordination work
• In charge of appointment booking and scheduling of job
• Handling of incoming call and outgoing call, including email
• Carry out data entry, document filing and organization
• Managing inventory including keeping track and ordering of spare parts
• Liaising with customers, vendors, suppliers & partners
• Issuing quotation, invoice, cheque
• Collecting payment from customer
• Updating of Customer Relationship Management (CRM) System/ Enterprise Resource Planner (ERP) record

Requirements

• Bilingual (Mandarin and English)
• With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
• Able to handle multiple tasks efficiently in a fast pace environment
• Team player and positive working attitude

Company Name: Dusit Thani Laguna Singapore

Job TItle: Assistant Executive Housekeeper

JOB DESCRIPTION

Reporting to the Executive Housekeeper, the incumbent will be responsible to but not limited to the following, create and promote an atmosphere that ensures guests' satisfaction, a feel of home away from home. This position requires strong attention to detail, leadership skills, and ensures quality assurance standards are met at all times.

• Overall smooth operations of the Hotel housekeeping operations.
• Familiar Current with the latest housekeeping and laundry technology.
• Build and maintain rapport with guests, business associates, community partners including government agencies for organisational success.
• Coach and develop team members to achieve corporate brand guidelines, service standards, and procedures.
• In the absence of the Executive Housekeeper, the Assistant Executive Housekeeper will operate the Housekeeping Department and all other areas of responsibility.

JOB REQUIREMENTS

• Preferably a Bachelor's degree in Hotel Management or relevant discipline.
• Minimum of 5 years in a supervisory Housekeeping role in a similar capacity, preferably in a 5-star class environment.
• Knowledgeable in Housekeeping operation and cleaning methods.
• Have excellent English communication skills both in written and spoken.
• Detail-oriented and possess a pleasant personality with excellent communication and interpersonal skills.

*Only shortlisted candidates will be notified.

You may also apply via https://careers.dusit.com/

For any enquiry, please WhatsApp to 92344805.

Dusit Thani Laguna Singapore Hotel also offers many other career opportunities in our operations that might be of interest to many others. Our Recruitment Managers will be delighted to meet any of your friends, associates including relatives who might be keen to explore a career with us. Start by connecting them to talk to us TODAY!

By expressing your interest and submitting an application with Dusit Thani Laguna Singapore, you agree that the personal data that you have submitted will/may be used and disclosed by our group of companies for the purpose of processing your employment including the evaluation of your suitability, background screening, contacting you regarding your employment and notifying you for future career opportunities. You shall be deemed to have agreed and acknowledged that in the course of the collection, use, and disclosure as described above, relevant personal data may also be transferred outside Singapore.

Job Responsibilities:

• Responsible for driving and executing the construction of buildings and infrastructure.
• Supported by project managers and his/her team collaborates with various stakeholders including architects, engineers, and contractors to make sure that the construction runs smoothly.
• Oversees the planning, execution, and completion of construction projects by relevant building regulations and standards.
• Schedules the construction timelines, coordinates work between various departments, conducts site meetings, and carries out inspections on the building works.
• Chair meetings with clients, consultants, contractors, technical experts, etc. to resolve any design/budget/technical issues that might derail the project delivery.
• Coordinate building inspections by relevant authorities.
• Direct all site activities of site staff, contractors suppliers, etc., and manage the communication between different groups to ensure timely response to project requirements.
• Ensure compliance with building regulations and safety measures.
• Manage and deliver projects within the project timeline and budget, as well as the framework of risk and environmental considerations.
• Manage budgets of construction projects.
• Manage work delivery and resources based on resource allocation and project schedules.
• Review construction progress and address the needs of the stakeholders at various stages of the project.
• Work with design teams to review design solutions and ensure they meet the project budget and timeline.
• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants, and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control, and completion of specific projects.
• Oversee the planning, analysis, and recommendations in support of project construction planning, implementation, and monitoring work schedules following the master and detailed work program.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities.
• Assist in developing and implementing corporate construction policies that support project construction.
• Monitor cash flow projections and report actual cash flow and variance to senior management regularly (monthly/bimonthly)
• Prepare and submit monthly, weekly, and daily progress reports to internal and external stakeholders.
• Lead the planning, execution, and closure of construction projects, ensuring they meet safety, quality, timeliness, and budgetary/financial requirements.
• Provide direction and mentorship to senior/project managers, and project, WSH teams, fostering a collaborative, productive, safe, and high-performance work environment.
• Foster harmonious, positive, and sustainable client, internal and external stakeholders (e.g consultants, government agencies, public, subcontractors, etc) relationships and ensure their expectations, needs, and requirements are met and constantly throughout the whole project life cycle
• Provide technical expertise to the project team throughout the project life cycle to achieve synergy, savings, and productivity.

Job Requirement:

• Degree in Civil/Structural Engineering
• Must have more than 20 years of experience in Civil/Structural Engineering works
• Excellent writing, communication, and presentation skills and strong analytical skills in bilingual
• Equipped with leadership skills in which able to lead the engineers in completing the jobs.
• Able to work 6 days per week at the Site office.
• Experienced in the construction of high-rise buildings of at least 100m high, with deep basement structures.
• Possess excellent leadership, planning, good management skills, interpersonal communication, and negotiation skills to lead a team of engineers and contractors while liaising with peers and colleagues from various departments. Possess the mental and physical stamina to take on numerous challenging tasks while simultaneously meeting high standards and deadlines/vision.
• Bilingual in English and Mandarin to liaise with Mandarin-speaking associates given business communications