We are seeking a highly motivated and detail-oriented Customer Service Executive to join our client's team. As a Customer Service Executive, you will be responsible for providing exceptional customer service and support to our clients in the logistics industry.

Key Responsibilities:

• Handle inquiries and resolve complaints from customers via phone, email, and in-person
• Manage all aspects of the customer journey, from order placement to delivery and beyond
• Coordinate with internal teams to ensure timely and accurate order fulfillment
• Maintain accurate records of customer interactions and transactions
• Provide product and service information to customers
• Assist with billing and invoicing processes
• Handle and resolve any issues or disputes with customers
• Identify opportunities for process improvements and contribute to team initiatives

Requirements:

• Prior experience in a customer service role, preferably in the logistics /third-party logistics (3PL) / freight forwarding industry
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Attention to detail and ability to multitask
• Proficient in MS Office
• Knowledge of logistics processes and terminology
• Ability to work independently and as part of a team
• Customer-oriented mindset with a focus on providing exceptional service

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

The Executive Group is a Singapore based events company with a growing Southeast Asian presence.  The list of services provided by The Executive Group include comprehensive event planning, installation, production and even live music entertainment services through its subsidiary companies.

If you are keen to work with a dynamic team in a lively and fun setting, we have a seat waiting for you.

Duties & Responsibilities:

1. Develop a strong working relationship with clients, venues and suppliers;

2. Follow-up with concepts and proposals approved by clients and puts them into reality;

3. Source for materials and negotiate for best prices from suppliers;

4. Key liaison between clients, event managers, designers and other 3rd party vendors, ensuring that client and event requirements are met;

5. Coordinate and manage set-up and production of event on-site, ensuring the delivery of a high-quality event;

6. Plan and propose workflows for every event;

7. Supervise and manage all suppliers and contractors on location;

8. Works closely with team to collectively produce a successful event;

9. Handle multiple projects from entry-level to complex events;

10. Participate in the brainstorming & execution process for the concept & theme of all events;

11. Logistics management and inventory control of all equipment materials and any other items; and any other ad hoc duties that may be assigned

Requirements

1. Minimum 2 years for Senior Event Executive; and 3 years for Event Manager; both with proven track records;

2. Attention to details, strong organizational skills and possess good time management;

3. Strong project management skills with the ability to multi-task and handle multiple projects simultaneously;

4. Possess excellent interpersonal and communication skills;

5. Able to adapt to a diverse and fast-paced environment;

6. Willingness to work on selected weekends and public holidays;

7. Able to independently handle projects without constant supervision; and

8. Able to provide solutions to challenges that may arise;

9. ⁠Knowledge in Adobe Photoshop, Adobe Illustrator, and basic Video Editing would be advantageous

1. Competitive salary with commissions;

2. Great career progression opportunities;

3. Supportive and fun working environment with nurturing culture;

4. Training and mentorship provided;

5. Work in a fast-growing company that delivers real world impact;

6. International and collaborative team

Job Description:

• Manage and prepare the measurements and cost estimates for the construction projects from initial calculations to the final accounts.
• Prepare contract documents in accordance to the regulations.
• Prepare cost analysis and monitor project overruns to ensure the objectives of the project is achieved.
• Access payment and variation works to client and subcontractors to facilitate the smooth workflow process.
• Communicate with the client, management, sub-contractors and keeps track of the progression of both main contract and sub-contract.
• Any other adhoc tasks assigned by superior.

Job Requirements:

• Diploma or Bachelor's Degree in Quantity Survey or equivalent.
• More than 4 years of working experience in the related field is required for this position.
• Acquired with both civils and architectural knowledges is preferable.
• Good communication and negotiation skills.
• Experience in LTA project, or similar scale, complexity and nature of work will be advantages.
• Location: Tampines.

Responsibilities

• Sales and target driven, meet and exceed sales target. Preferably a hunter and hungry for new business successes, generating new business and expanding footprint for new customer.
• Explore and identify key account in the defined territory or industry vertical.
• Accelerate customer adoption and customer satisfaction, manage contract negotiations and develop long-term strategic relationships with key accounts.
• Meet assigned sales and revenue targets and strategic objectives.
• Coordinate internal resources including: sales, solution, service and manage resources to meet performance objectives and requirements.
• Develop long-term strategic relationships with partners, work with partners to extend reach & drive adoption.
• Lead localized solution development efforts that best addresses customer needs, while coordinating the involvement of partners.

Job Requirements

• At least 3~5 years public cloud business development or technical sales experience in developing ICT technologies, cloud native solution.
• Great communication skills, team spirit, and a can-do attitude.
• Knowledge of identifying, developing, negotiating, and closing large-scale IT and public cloud technology deals.
• Knowledge of positioning and selling cloud and big data technology in new customers and new market segments.
• 2 years contracts with benefit.

1. Valid Class 4 License with no major accidents in the past 5 years

2. Able to read & write & converse in simple English

3. Physically fit to run errands & load/unload goods

4. Prior experience and familiar with Driving around Singapore roads

5. Agent & Import Clearance

6. Export Transfers

7. Any other job as assigned

Duties and Responsibilities:

• Handle public complaints and feedback related to project site.
• Prepare letters and notices to communicate with community and residents regarding development of project.
• Implement public relationship programme.
• Arrange and attend meetings on public relation matters with project team where necessary.
• Prepare a monthly report to update on the feedbacks and complaints.
• Maintain good relationship with clients and residents.
• Assist other general administrative support to the project teams.
• Perform other duties as assigned.

Job Specification:

• Diploma or Degree in any field.
• Minimum 3 years’ relevant experience working in a public-facing role.
• Willing to work at site office environment.
• Good communication skills.
• MRT working experience would be an added advantage.
• Independent, possess excellent interpersonal and communication skills and emotional maturity.

Job Description

The successful candidate will be part of a dynamic and fast paced environment that is responsible for digitalizing key business processes in Airline Operations – covering Cabin Crew, Pilots, Ops Control and Safety business units.

Key Responsibilities include:

• Develop modern web development and DevOps practices to develop, test, debug and deploy.
• Develop responsive and mobile friendly web design.
• Develop robust solutions with consideration to security, performance, internationalization, and browser-compatibility.
• Designing and developing Microservices.
• Configure, build, and test the application or technical architecture components.
• Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals.
• Plan and execute all required process steps as defined in our methodologies.
• Anticipate, identify, track, and resolve issues and risks affecting the delivery.
• This is an individual contributor role.

Requirements

• Bachelor's Degree in Computer Science or relevant field
• At least 4 years' experience in full stack development framework
• Ability to gain an understanding of customer process and issues
• Professional certification in Cloud Security, AWS Certification and/ or Cloud-related will be preferred
• Ability to demonstrate excellence in communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
• Technically competent in one or more of the following languages, tools and technologies:Cloud-native development including microservices and serverless environment
  Front-end development such as HTML5, CSS3, BootStrap, Javascript, jQuery, React.js, Redux, Ant Design, Amcharts, Node, Struts, etc
  Server-side development such as Java, Python, Spring/Spring Boot, MyBatis, Flask, Redis, SQLAlchemy, Celery, etc
  Data management e.g. Oracle, Amazon Aurora (MySQL)
  Micro Services / Web services, APIs to design Restful services
  Compute, Kubernetes, Openshift Container Platform (OCP) technologies

Responsibilities

• Be part of a regional team supporting the Third-Party Risk Management framework implementation and planning of process enhancement initiatives in APD
• Identify opportunities for efficiency and effectiveness by optimizing TPRM process
• Work closely with stakeholders from IT, TPRM 3 lines of defense, as well as other relevant functions to drive TPRM initiatives
• Implement and configure TPRM system to support effective TPRM controls
• Promote awareness of TPRM in the organization

Requirements

• Bachelor’s degree with 7 years working experience in banking or financial services, during which at least 5 years were in the capacity project management supporting Third-Party Risk Management or other Risk topics
• Able to operationalize policies into practices
• Good communication and interpersonal skills
• Track record of supporting regional project would be advantageous
• Working experience in implementation and/ or configuration of TPRM system would be advantageous

• Perform routine maintenance tasks on logistics equipment and machinery
• Identify and troubleshoot equipment issues, and carry out repairs as required
• Conduct preventive maintenance checks to ensure equipment operates efficiently
• Maintain accurate maintenance records and documentation
• Collaborate with other team members and departments to ensure smooth operations and timely maintenance
• Follow safety procedures and guidelines when working with machinery and equipment
• Assist in the procurement and inventory management of spare parts and supplies
• Adhere to company policies and regulations at all times

• Possess Diploma, NITEC, NTC-2 or ITC Mechatronic / Electrical Engineering is preferred
• Equipment knowledge - Bagging /packaging/conveyor system
• General knowledge on ac drives and electrical motors, pneumatic cylinders and roller/chain conveyors
• Knowledge of PLC, control circuits and electrical system
• Min. 3 years' relevant experience in heavy industry sector
• Experience in Bagging line would be advantage

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

This is a 6 Months Contract role (Renewal Basis) Based in Singapore.

Business Management and Team Support (50%)

• Manage the business for the Asia Marketing team, proactively supporting the team together through important planning cycles, managing meeting rhythms and stakeholders, and collaboration across functions.
• Coordinate marketing newsletters, reporting on execution excellence and campaigns, creating presentation templates to enable teams to showcase their best work (quarterly marketing calendar and assets calendar)
• Support Asia PO hygiene, maintenance and tracking initiatives for the team.
• Work along with all marketing stakeholders to support team success with key regional projects.

Tools Project Management (50%)

• Be the ASIA Point of Contact for landing the Remap Tool.
• Ensure World Wide team understand Asia pain points, help on accelerating resolution of technical problems for Asia team, coordinate ad hoc training when needed
• Assessment - coordinating timeline, consolidating results and work with the Asia Marketing team members to ensure landing of marketing fundamentals through partners and constantly monitor the optimization to enhance the consumer journey.

Requirements

• At least 2 years experience in marketing projects management from an advertising/media agency or a project manager in a tech firm across more than 1 countries
• Well versed in Microsoft Technologies like Excel (VLOOKUP, Pivot Tables), SharePoint, PowerPoint

As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges. 

If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to…

• Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency .
• Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations.
• Technical Solution Workshops: Conducting and participating in technical solution workshops.
• Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions.
• Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions.
• Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

Required Professional and Technical Expertise :

• Automation Solutions Expertise: Familiar with the design, deployment and post production support needed for at least one of the following implementing automation solutions including automating business processes, integrating business systems, observability, application resource management, and proactive incident management.

Preferred Professional and Technical Expertise :

• Automation Technologies: Experience with one more of the following Automation technologies: WebSphere Application Server, Extreme Scale, Cloud Pak for Automation, Cloud Pak for Integration, Tivoli Monitoring, Instana, Netcool, Watson AI Ops or Turbonomics or the equivalent enterprise solution
• Hypervisors: Working knowledge of Hypervisors such as VM Ware and Virtualization management and administration technologies
• Programming Skills: Working knowledge and skills working with Java, Shell scripting, python, Kubernetes, Containers, Perl)

Job Description

• Provide foot reflexology, shoulder, back massage service to customers
• To perform all treatments correctly and professionally
• Tidy up the treatment room after each treatment
• Tidy up treatment items and place

Requirements

• Able to speak English to communicate with colleague and customers
• Do not need massage experience but must be willing to learn
• Positive attitude

Job Description

• Responsible for supporting SIA Group Finance suite of systems.
• Part of the team that will be responsible for implementation of new systems (including S/4 HANA and other systems) as part of Finance transformation roadmap for SIA Group.
• Develop deep hands-on functional expertise on configuring S/4 HANA and other Finance systems including integration.
• Perform Scrum Master role for multiple squads and assist the squads by removing any impediments, improving team’s throughput and achieve timely deliveries.
• Handle Product backlog comprising of functional improvements, new enhancements and technical debt (e.g. security patching, software version control and application road-map) for applications/products under your charge. Perform Subject Matter Expert (SME) role.
• Liaise with SIA Group internal teams/vendor for changes to impacted applications and monitor timely completion. Support end-to-end System Integration Testing and plan, including documenting test scenarios.
• Perform the role of a Business Analyst by defining and analyzing business requirements with business processes being reviewed for improvements/enhancements.
• Manage the overall delivery of IT projects. Anticipate any potential issues that might impact the project. Track and report project status to project steering committees.
• Ensure that the processes and procedures are followed for audit and Infosecurity compliance.
• Continually streamline and optimise the application and products to reduce incidents and improve resilience and cost of ownership.
• Continually track industry and IT trends in the Finance domain, identify suitable areas and innovation opportunities for potential adoption by business.
• Any relevant ad-hoc duties.
• This is an individual contributor role.
• Note: You could be posted to any subsidiary in SIA Group.

Requirements

• You should possess a degree in Information Technology or related fields.
• Experience in Agile framework and handling major projects.
• Prior hands-on functional experience in handling S/4 HANA and Invoice automation and other Finance systems.
• Experience in Business Consolidation and, Budgeting and Planning will be an added advantage.
• Good Finance domain knowledge.
• Experience in managing IT systems and projects in the Finance domain.
• Ability to translate business needs into technical solutions.
• Strong critical thinking and Scrum Master skills
• Team player with good inter-personal skills

• Manage Day to day operations Infrastructure on Microsoft Platform - AD, GPO, WSUS, Netbackup and Vmware etc
• Manage monitoring infra using SolarWinds for all VMs and OS services.
• Work with cross-functional (Apps, Network and Cyber Security) teams for service request or incidents.
• Monitor system performance, troubleshoot issues, and implement necessary fixes or enhancements.
• Conduct regular system health checks and capacity planning to anticipate and address potential bottlenecks.
• Implement security best practices and ensure compliance with industry standards.
• Collaborate with vendors and technical support teams to resolve complex technical issues.
• Document system configurations, processes, and procedures for knowledge sharing and future reference.
• Perform monthly patching cycle.
• Resolve all incidents within SLA.

Requirements:

• Minimum three (3) years of IT experience, with two (2) years of server and virtualisation platform operations management experience; and backup infrastructure operations experience.
• Patch management experience for Windows systems.
• Strong Working knowledge on VMWare Cluster, Storage LUNs creation.
• Working Knowledge monitoring tools like SolarWinds, for day-day monitoring and incident resolution.
• Knowledge on CyberArk PIM process.
• Preferably possess patch management experience for Linux/Unix systems and patch automation experience.
• Preferably VMWare Certified Professional, Microsoft Certified System Administrator or equivalent.
• Preferably have experience in an enterprise organisation, managing more than 1000 systems.
• Ability to operate odds hour and standby duty
• Team Player

We are seeking a dynamic and experienced professional to join our team as a Project Manager & Business Analyst, focusing on driving operational efficiency within our banking operations. The primary responsibilities will include spearheading process re-engineering initiatives and implementing system improvements. This role will also play a crucial part in the strategic offshoring of activities to our Shared Service Center in Kuala Lumpur.

Responsibilities

• Project Leadership & Management: Oversee end-to-end project lifecycle, from planning to execution, ensuring timely delivery and adherence to quality standards.
• Process Re-engineering: Conduct comprehensive business analysis to identify opportunities for operational enhancements and process optimization, lead process re-engineering efforts, and implement changes to streamline workflows.
• System Improvements: Collaborate with cross-functional teams to assess, recommend, and implement system upgrades or replacements to optimize banking operations.
• Stakeholder Management: Manage stakeholder expectations and effectively communicate project goals, progress, and outcomes to key stakeholders, fostering strong relationships with internal and external partners.
• Risk Management: Proactively identify and mitigate project risks, ensuring successful project delivery within scope, budget and schedule.
• Team Collaboration: Work closely with cross-functional teams to gather requirements, fostering a collaborative environment, providing leadership to achieve project objectives while ensuring alignment with business goals and regulatory standards.

Requirements

• Proven experience as a Project Manager and/or Business Analyst in the banking industry.
• Strong understanding of banking operations, regulatory requirements, and industry best practices.
• Demonstrated success in process re-engineering and implementing system improvements.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Effective communication and interpersonal skills to collaborate with diverse teams.
• Experience in managing projects involving offshoring or shared service centers is highly desirable.
• Project management certification (PMP, PRINCE2) and business analysis certification (CBAP, PMI-PBA) are a plus.
• Ability to work independently and drive initiatives with minimal supervision.
• Preferred experience in loan or trade products within banking sector.
• Proficiency in Microsoft Excel Power Query for data analysis.
• Experience with Microsoft PowerBI for reporting and visualization.

Job Description

• Assist in establishing a client's requirements and undertake feasibility studies to ensure their proposals will work
• Prepare and analyze project costings for tenders, such as materials, quantities, labour and time
• Prepare tender and contract documents
• Negotiate contracts and work schedules
• Liaise with site managers, clients, subcontractors and suppliers
• Allocate work to subcontractors and oversee their work at all stages of the construction
• Perform risk, value management and cost control during construction
• Responsible for project progress claims and provide advice on contractual disputes
• Identify, analyze and develop responses to all commercial and contract risks
• Value completed work, oversee bills and certify payments to subcontractors
• Understand the implications of health and safety regulations.

Job Requirement

• Min 2 years of relevant working experience in construction industry
• Min Diploma in Quantity Surveying or Civil Engineering or relevant qualifications
• Construction estimating or finance experienced is advantageous
• Sound knowledge of construction
• Excellent negotiation and interpersonal skills
• Ability to organize, plan and strategize
• Traveling from the office to various sites as required

Job Descriptions:

• Manage and prepare the measurements and cost estimates for the construction projects from initial calculations to the final accounts.
• Prepare contract documents in accordance to the regulations.
• Prepare cost analysis and monitor project overruns to ensure the objectives of the project is achieved.
• Access payment and variation works to subcontractors to facilitate the smooth workflow process.
• Communicate with the management, sub-contractors and keeps track of the progression of the sub-contract.
• Any other adhoc tasks assigned by superior.

Job Requirements:

• Diploma or Bachelor's Degree in Quantity Survey or equivalent.
• Entry level or with 1-2 year(s) of working experience in the related field is required for this position.
• Good communication and negotiation skills.
• Experience in LTA project, or similar scale, complexity and nature of work will be advantages.
• Location: Tampines.

Financial Analyst, Customer Solutions - Singapore, APAC Ads Finance

Target Level: 4 - 5

Our Mission

The APAC GCS Finance team partners with sales and cross-functional leadership to provide analytical input and recommendations on key business decisions. We are responsible for core operations such as forecasting and budgeting, and act as a key advisor to the leadership team on topics such as business performance, risks and opportunities, market acceleration plans and resource allocation.

The Role:

- From ensuring flawlessly smooth operations to enabling rich insights on business performance and shaping the development of regional priorities, the Finance organization is an important advisor to the business and a guardian of long-term value creation. In this role, you will work with senior sales leaders Customer - ----Solutions, act as a trusted advisor and a guardian and own end-to-end finance partnering on regional business priorities.

With strong analytical skills and presentation skills, you will distill crisp insights on complex, ambiguous topics, helping the APAC GCS senior management team make better business decisions. You will operate with a high degree of independence and collaborate closely with the GCS finance leadership and central finance teams based in the US to drive an effective business partnership. You will engage closely with and influence a wide range of stakeholders in Google’s global, regional and local teams, as well as senior management, across Finance, Sales, and Strategy and Operations.

Responsibilities:

• Provide management with clear insights and recommendations into drivers of revenue, market trends, risks, and opportunities leading to revenue enhancing sales & product actions.
• Engage in deep dive analyses to understand business performance, and provide concise summaries and recommendations to management.
• Support critical financial planning processes such as revenue forecasting, sales target setting, revenue calls preparation, and sales performance evaluations.
• Work with cross-functional teams to develop business cases / strategic plans backed by relevant analyses and insights

Minimum qualifications:

• BA/BS degree in a quantitative field of study preferred with a strong academic record.
• 3 years experience in strategy consulting, corporate finance or similar commercial analytical role
• Sound business judgement and problem solving, and analytical skills
• Fluency in English

Preferred qualifications:

• Excellent communication skills: ability to craft and deliver clear, coherent and concise messages to senior business leaders
• Leadership skills and ability to collaborate effectively with dispersed cross-functional teams
• Strategic thinking and an aptitude for problem solving,
• Advanced proficiency in spreadsheets/ modeling. Familiarity with, and/or enthusiasm for SQL and working with large volumes of complex data

Skill/Experience/Education

Mandatory

Financial performance metrics Ability to create, track and manage KPIs and other financial performance metrics.

Financial research and analysis

The ability to systematically gather and analyze data from a variety of internal and external sources (e.g. external valuations,10Ks, benchmarking, commodity movements) and draw conclusions, generate alternative solutions and evaluate outcomes.

This includes the ability to add value to business planning and strategies.

Financial technical aptitude Experience with SQL Ability to quickly learn and/or use a financial system/technology (e.g., SQL, or relevant systems), understand and clearly explain familiar finance related technologies, solve or analyze technical issues or provide useful technical insights when needed.

Job Description & Requirements:

• Ensure that all products are manufactured with utmost efficiency and quality, according to planned protocols using the appropriate technology. Evaluates, products, components and applications by designing and conducting researching programs, applying knowledge of project and materials
• Develops products by studying customers' requirements, researching and testing manufacturing and assembly methods and materials
• Assures products' quality by designing finished products
• Prepare report by collecting, analyzing and summarizing information trend
• Guide assembly of automation module / machine according to mechanical assembly drawing, and electrical schematic diagram
• Able to interpret well on mechanical drawings, assembly drawings and electrical schematic diagrams
• Guide and improve the production performance of the department together with Manufacturing Manager (quality, lead-time, delivery performance, costs)
• Work closely with the Quality department to assure conformity of product to customer requirement
• Monitor and adjust production processes or equipment for quality and productivity
• Other responsibilities that may be assigned from time to time
• Perform ad-hoc tasks when requested

Requirements:

• Degree / Diploma in Mechanical/Electrical/Mechatronics
• 1-4 years of relevant experience preferably in Assembly of Equipment or Test area preferably in Semiconductor Industry
• Experience in maintaining the Quality of Work
• Knowledge of Material BOM’s
• Capable of understanding Engineering drawings for Mechatronics-assembly
• Experienced in Manufacturing Engineering Tools (5S, Process Flow, FMEA, System Risk Analysis, DMAIC, 8D, Control Plan, SOP, SOO, Work Instructions, Root Cause Analysis, Capacity versus Demand)
• Experience in Mechanical Fitting, Cable Routing and Installation of Equipment. Preferably in a Semiconductor Equipment Industry.
• Able to use Solid works to design simple fixtures / jigs
• Technical skills must include basic knowledge of mechanical/Electrical/Mechatronics
• Ability to work independently with minimal supervision

KEY RESPONSIBILITIES

• Manage daily and monthly billing activities timely and accurately
• Attend to billing queries by internal and external parties
• Ensure invoices are formatted and sent out according to customers’ requirements
• Liaise with upstream process owners to generate invoices, debit notes, credit notes
• File billing and supporting documents systematically
• Support GIRO upload
• Upload invoices to customers’ vendors’ portal
• Ensure accurate month-end closing
• Be part of the revenue analysis work
• Perform other ad-hoc duties or tasks assigned
• Assist with internal & external audits and assigned duties/projects
• Willing to work on the last weekend of the month to meet closing deadlines
• Workplace at Changi Airfreight Center (30 Airline Road)

You will be performing the following scope of work for a system / family of systems for a key client:

1. IT Service Management

2. Configuration Management

3. Incident Management

4. IT Security Management

5. IT Security Compliance & QA Management

The following are the activities in each scope of work:

IT Service Management

· Monitor and report on the SLAs/KPIs performance for the in-scope systems, according to the IT Infrastructure domains, to the client.

· Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for the purpose of services delivery and operations support.

· Monitor and update client on operation concern and/or compliance matters and propose resolution.

· Provide monthly summary and/or progress report on systems health, statuses, risk status and status of CR/SR and System Problem.

· Conduct and/or participate in management update meetings - Operations, Service Review, Audit and Management Meeting.

· Review reports from the IT Infrastructure Operations & Support (O&S) project teams

· Provide leadership support to O&S Project teams during Audit, DR/BCP, Backup & Recovery exercise.

· Propose continuous improvement initiatives with recommendations to strengthen IT governance & compliance, increase efficiency on work quality and processes.

· Prepare Management plan and submit compilation to the Client annually.

IT Configuration Management

· Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and endpoints) records maintained and updated by Client appointed Asset Officer.

· Maintain oversight and review the obsolescence of IT assets across the IT Infrastructure.

· Prepare and submit report to Client.

Incident Management

· Lead investigation and resolution of incident.

· Oversee the conduct of root cause analysis and recommend improvement solutions for recurring incidents to Client.

IT Security Management

· Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.

· Conduct Security Review on System Access and administration patterns weekly, and report unusual or suspicious activities, if any, to SMO Head Office.

· Track, mitigate and deploy patch security vulnerabilities accordingly to the stipulated timeline. Maintain oversight and submit reports on monthly basis.

· Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

· Ensure compliance status of the Systems adheres to applicable standards, polices, directives and guidelines.

· Declare, review and report compliance status to SMO head office annually.

· During audit exercise, work with stakeholders to provide responses and evidences to auditors or compliance related declarations.

· Provide a Rectification Plan on any gaps found.

· Provide rectification plan for issues arising from audit.

· Seek waiver on compliance whenever it is justifiable.

· Ensure all applicable standards, policies, directives, guidelines, deliverables and quality assurance records are filed and kept up to date for audit and review purposes.

· Work with Client on system enhancement required for policy changes and audit requirements.

Requirement :

· Degree in Information Systems, Computer Science or equivalent

· More than 3 years of IT project management experience and at least 5 years of IT experience

· Experience in Exchange systems / M365 is required.

· Familiar with operation, administration, and maintenance of the Messaging & Collaboration systems

· Has knowledge of, and familiar with, the following services:

o Window Server platforms, Microsoft Exchange, Skype for Business

o O365 suite of productivity services

· Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques

· Able to lead, develop and maintain respectful and trusting relationship

· Able to travel as and when required

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable and easy-to-use to empower athletes at all skill levels to analyse and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

Our R&D team designs, develops and implements software solutions to address complex Rapsodo products. As a Mechanical Engineering Intern, you will be part of a world-class, skilled engineering team developing state of the art measurement solutions which help athletes reach their full potential.

As a Mechanical Engineering Intern, you will:

• Work in a small design/engineering team on a range of sports products

• Assisting in all stages of product research, design and development

• Witnessing products evolve from sketch to mass production

• Getting hands on with iterative prototyping and testing

• Developing technical and software skills

• Demonstrate strong technical skills: CAD - Solidworks preferred, Autodesk/ Rhino is also acceptable

• Fearless, inquisitive nature and the ability to discuss and develop ideas and concepts

• Unafraid to ask questions, raise concerns, disagree with the majority, and offer an opinion

• A desire to be challenged and to learn new skills

• A hands on and immersive approach to product development

• A stickler for details

For interested candidates, kindly submit your resume and samples of any past work, if applicable.

The Executive Group is a Singapore based events company with a growing Southeast Asian presence.  The list of services provided by The Executive Group include comprehensive event planning, installation, production and even live music entertainment services through its subsidiary companies.

If you are keen to work with a dynamic team in a lively and fun setting, we have a seat waiting for you.

Key Responsibilities

·        Develop and optimize SEO strategies to increase search engine rankings, including entire website architecture, content, keywords rankings on a regular basis;

·        Develop keyword plans through conducting keyword research to generate content ideas and optimize existing content;

·        Plan and oversee the entire website architecture, conduct full-scale technical audits and work with tech team to optimize website quality in terms of improving content quality, keyword optimization, and user experience to boost organic search rankings

·        Accelerate content production while aligning with target audience and brand voice

·        Enhance engagement through the integration of visuals, videos, and infographics on your website

·        Execute link building campaigns through the creation and promotion of linkable assets, outreach, and submission-based link building;

·        Integrate on-page and off-page SEO (link building) with content marketing, social media marketing, and digital PR initiatives

·        Analyze and measure key SEO metrics via related tools and platforms GSC, GA4, SEMrush etc;

·        Keep up to date with the latest SEO trends, search algorithm updates, and new SEO tools and best practices.

Skills & Competencies

·        2+ years of experience in SEO related roles, proven results in SEO program is a plus

·        Extensive background in digital content writing for various platforms, including blogs, journalism, and copywriting.

·        Proven track record of driving engagement and prioritizing content's role in engagement KPIs.

·        Proficient in SEO to track content performance and make data-driven improvements using best practices.

·        Understanding of search engine algorithms and ranking methods

·        Knowledge of keyword research and data mining tools

Job Title: Marketing Manager (ID7075)

Location: Jurong East

Working Hours: 5days work, Mon to Fri 9am-6.30pm

Salary: $3600-$5000

• Actively plan & implement initiatives to grow market share/category and increase brand awareness.

• Manage the marketing mix of pricing, promotion, products & distribution to improve profitability & sales.

• Implement & track responses of marketing strategies by working closely with sales team & strategic stakeholders.

• Oversee marketing campaigns for company branding and generate media coverage.

• Monitor the company’s marketing budget.

• Establish & maintain good working relationships with business associates, advertising agencies, media, and suppliers.

• Generation of regular reports to track and update management on the effectiveness of each marketing activity.

• Managing all marketing activities for the company

• Overall responsibility for brand management and corporate identity

• To take on ad hoc project and other duties as assigned by Management.

• Bachelor or Diploma in Business, Marketing, or related field

• Min 3 years F&B background of relevant experience (good organizational skills and an eye for details)

• Effectively bilingual in both spoken and written.

• Self-disciplined, proactive and have a strong sense of urgency.

• Ability to multitask and strive well under pressure.

• Strong customer focus and ability to handle consumer feedback & complaints.

• Possess good interpersonal and communication and analytical skills.

• Demonstrates a positive attitude and able to work both independently and in a team.

• Able to start work immediately/short notice.

You will be part of an IT infrastructure Support Team managing mission critical high-tech biometrics devices at critical locations of significant national interest. You will be trained to manage, troubleshoot and maintain the operational availability of these devices and to remedy faults to prevent operational down-time.

As a IT Support Engineer, you will be responsible for the following :-

• Assist the project teams with setting up, installing, and configuring operating systems, applications, and peripheral devices for PCs/Workstations.
• Provide first level on-site IT support to end-users on a 24x7 rotational shift, including weekends and holidays.
• The successful applicants should be prepared to be deployed primarily at Tuas Checkpoint. The successful applicant could be deployed to Tuas checkpoint in future on a rotational basis.
• Provide findings and timely status update to the Project Manager on major issues escalated by users.
• Perform daily health check and inventory check on system.
• Experience in installing, configuring, and troubleshooting PC/peripheral devices and providing application maintenance support is necessary.
• Hands-on experience in supporting end-users in a Windows (Windows clients) environment is required.

• Having prior exposure to IT operational environments is advantageous.
• A strong Team player with the ability to collaborate and willingness to support one another.
• Communicates well and has good interpersonal skills.
• independent and has ownership of his/her assigned tasks.
• Certification in Nitec, Higher Nitec or Diploma, ideally with a focus/specialization in IT.
• Have keen interest in IT Service Management
• Willing to work on rotations.

In the course of your tenure as IT Support Engineer, you will learn and acquire the following:

• Experience in installation, configuration, troubleshooting of biometrics devices as well as the maintenance of related software applications.
• Hands-on experience in supporting high-tech devices in Windows (Windows clients) environment/platform.
• Understanding of IT Service Management where SLAs (service-level agreements), KPIs (key-performance indicators) need to be managed and adhered to.
• Familiarity with the fundamental scope of work typically delivered in IT Support Services.
• Ability to work under time-sensitive situations.
• Career progression to Lead a team in providing IT Support Services.