The Visa Client Services team provides industry-leading operational support to Visa’s clients around the world. With our deep knowledge and expertise, we bring the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa’s clients, providing expertise to support and successfully grow their business.

This is an exciting opportunity to join the recently established Global Acceptance Client Services team, supporting key global acceptance partners. Visa and the Global Acceptance team have the opportunity to improve client experiences and depths of relationships and deliver mutual revenue growth for key global seller-side customers, including acquirers, processors, enablers and merchants, by leveraging our insights, data, relationships and talent to help grow and enhance our mutual business interests.

We are seeking a highly skilled and experienced Sr. Consultant to join our global team. The Sr. Consultant, Client Success Management, will be the Global Acceptance Client Services lead for key global enablers (acquirers, processors, seller-side third party agents) and / or merchants based in Visa’s Asia Pacific (AP) region. This position will be located in Singapore to be in close proximity to the clients’ global headquarters where key client executives are based.

The Sr. Consultant, Client Services, is the global and central point of contact from Client Services and will be accountable for managing the operational relationship with the customers. The position will work with Client Services and business counterparts in other regions and across functions to ensure a seamless and consistent global service experience. Client assignments may change over time.

The Sr. Consultant, Client Success Management, is responsible and accountable to:

• Own the holistic post-sale and operational relationship of assigned customers, acting as an important ambassador of all Client Services teams by providing the central voice of Client Services to the clients and account teams

• Act as an integral member of the account team, aligning on the forward-looking relationship strategy based on key client and Visa goals, alongside and in partnership with the global account executive

• Foster and sustain a trusted client partnership with key client executives and stakeholders by proactively executing against forward looking Client Success Plans, which track a client’s adoption, usage and health index for Visa products

• Ensure that clients’ operational goals and success metrics for their overall Visa product landscape are deeply understood, with intended outcomes met and client readiness activities for upcoming mandates and projects tracked and measured in Client Success Plans

• Measure and track additional client specific outcomes, based on major client pain points and strategic objectives, leveraging Visa products and services

• Act as an advocate for the client through showcasing strong operational excellence by driving mildly complex and cross-functional initiatives in support of the client goals, incorporating automated solutions to achieve operational efficiency and productivity improvements

• Coordinate and closely collaborate with applicable global and regional in-market Client Success Managers who manage local client relationships to ensure they are aligned to the global client relationship strategy and deliver a consistent client experience

• Oversee the implementation of new Visa products with clients by coordinating key client and Visa teams globally to expedite implementation readiness activities to achieve faster time to value and maximized adoption of deployed products

• Maintain strong relationships within Client Services and other cross-functional teams within Visa to orchestrate subject matter expertise consultation as needed to optimize client performance

• Maintain a continuous 360-degree view of the client for communicating and sharing internally and externally, and coordinate and lead global operational reviews with clients and Visa stakeholders

• Maintain a high-level view of entire Client Services experience, from a global context, monitoring issues affecting specific geographies and proactively managing future risk accordingly

• Provide a global perspective and thoroughly communicate new Visa Rules, mandates, Visa Business Enhancement Releases, and upcoming changes to ensure client readiness and service compliance

• Act as the central escalation point for managing client escalations concerning significant operational issues and support major crisis responses by maintaining ongoing interaction with clients to meet their specific needs throughout

• Provide a thought leadership viewpoint on the latest global payment processing trends, Visa solutions, and technologies to provide an outstanding client experience and generate new sales leads to solve identified client pain points

Why this is important to Visa

This is a client-facing and strategic role, working in conjunction with global account, sales and product teams to proactively drive Client Success outcomes. The position requires a high level of professionalism, thought leadership and astuteness at managing executive level stakeholders at the global client and within Visa.

The successful candidate will be able to manage complex topics with limited supervision, as part of the team supporting operational mandates, project implementations and consulting initiatives that help customers grow their Visa portfolios.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Team:

The Asia Pacific Customer Success Delivery Team, part of the Customer Success Organization, is chartered with driving consumption, adoption, and customer satisfaction, ultimately helping our customers realize maximum business value from their investment in the ServiceNow platform.

The Role:

As Vice President of Customer Success Delivery – Asia Pacific, you will define and execute the full Customer Success strategic vision across all Asia Pacific and be responsible for leading an organization of Customer Success Managers, Success Architects, Platform Architects, and partnership with Support Account Management.  You play a pivotal role in ensuring our customers' success by ensuring that ServiceNow delivers exceptional customer experiences, fosters long-term relationships, and accelerates value realization across our customer base. You will collaborate closely with cross-functional teams, including sales, product management, customer support, value management, strategic customer programs, and engineering, to ensure the seamless adoption and ongoing satisfaction of our customers.

This is a strategic leadership position that requires a strong understanding of—and experience in—Customer Success in the software industry and demonstrated ability as a leader who can be a trusted advisor to key internal Executive stakeholders as well as with C-level client executives, including the world’s largest enterprises. The ability to build and manage high-performing teams in a fast-paced environment is also critical.

Responsibilities:

Strategy and Leadership:

• Develop and execute a comprehensive regional strategy for customer success and value acceleration, aligned with the organization’s vision and objectives.
• Responsible for the talent acquisition of Customer Success resources regionally, aligning to organizational shape goals as well as the creation, planning, and support of talent management.
• Build a high performance, diverse team including all aspects of employee performance management, such as hiring, career development, performance reviews, individual development plans, guidance, and mentoring.
• Foster a customer-centric culture within the organization, emphasizing the importance of customer satisfaction, retention, and advocacy.

Customer Success and Engagement:

• Define and implement best practices for customer success, including onboarding, adoption, training, and ongoing support to ensure customers derive maximum value from our solutions.
• Accountable for defining and delivering operational excellence and delivering results against KPIs (e.g., technical health, product adoption, NPS, Impact ACV targets, Customer Success/Impact renewal) for success resources regionally. These KPIs have a material impact to overall company ACV growth.
• Drive proactive customer engagement initiatives, such as business reviews, executive sponsorships, and customer advisory boards, to strengthen relationships and identify opportunities for growth.

Value Acceleration and Solution Delivery:

• Collaborate closely with sales and product management teams to ensure seamless solution delivery, including scoping, implementation, customization, and integration of our solutions.
• Ensure execution of the Customer Success Strategy, optimizing the delivery of Customer Success KPIs, Quality Assurance, and the profitable delivery of customer engagements
• Drive value realization initiatives, working closely with customers to understand their business objectives and align our solutions to deliver tangible outcomes.
• Own the post sales executive customer relationships for Customer Success, including resolution of escalations.

Cross-functional Collaboration: 

• Collaborate with sales teams to drive revenue growth by identifying expansion opportunities within the existing customer base and ensuring high renewal rates.
• Collaborate with Services Sellers to convert legacy customer success packages to new Customer Success offerings.
• Develop relationships with internal cross-functional leaders, including the Customer Outcomes (consulting services or partner) GEO leaders, ServiceNow Impact business unit and ServiceNow product and support organizations, where alignment on strategy and delivery is a must.
• Work closely with marketing teams to develop customer advocacy programs, case studies, and success stories to showcase the value we deliver.

Main Tasks:

• Conducting sales data collection and analysis
• Quoting and managing product pricing
• Supporting the sales team with business enquiries and administrative matters
• Analyzing data and drawing meaningful insights to improve sales and processes
• Conduct projects with different stakeholders to support and drive sales
• Assisting in preparation of presentation slides and other SAP-related sales support activities
• Creating analytics reports for KPI reporting (Monthly Customer Reports, Quality Reports)

May also include:

• Planning and hosting of marketing events
• Collaborating with 3rd party agencies for social media campaigns
• Designing and archiving marketing materials
• Coordinating with 3rd party vendors for various tasks
• Supporting functions of regional teams for problem solving
• Other administrative tasks on ad-hoc basis

OVERVIEW

The News Assistant provides support to the show production teams assisting with cutting video, building graphics, basic segment production and guest booking. This role is ideal for candidates looking for entry into a career in journalism and TV news production with a keen interest in business, economics, and financial markets. You will also begin to learn about business and markets and the fundamentals for journalism.

KEY RESPONSIBILITIES

• Write basic scripts for TV news
• Research news stories
• Transcribe live interviews
• Build graphics using CNBC’s in-house applications and liaise with the Graphics team for guidance
• Work with video editors to cut videos to match news scripts
• Prepare elements such as video clips, lower-thirds, soundbites etc for show segments
• Efficiently manage the teleprompter for on-air talents during live programming
• Being involved in creation of show segments – share, discuss and/or pitch ideas

Teaching with Boutique Education

Boutique Education is a preferred education provider for families of children of all ages in international schools in Singapore. Our mission - instilling a love for learning.

https://www.youtube.com/watch?v=vtT6dTTIFkg&featur...

We specialise in:

• Personalised 1 to 1 tuition
• Small group classes
• Homeschooling
• Special education
• Holiday camps

Roles and Responsibilities:

• Design and implement tailor-made programmes for students.
• Ensure that students’ objectives are achieved.
• Deliver tuition in a fun and creative manner.
• Cater to students’ specific educational needs.
• Complete required monthly reporting.
• Live and breathe the Boutique Education way in all your teaching.
  
  
  Is this You?:
• Dedicated
• Engaging
• Personable
• Warm
• Professional
• Energetic
• Adaptable
• Flexible
  
  Skills and other requirements:
• Native English speaker
• 1 to 2 years’ experience in teaching or tutoring
• Undergraduate or post-graduate teaching degree from a reputable university
• Comfortable communicating with students, parents, team members and management alike
• Willing to teach at students’ homes and travel via taxis between classes
• Keen to embrace our company culture and ethos to education and to participate in activities such as holiday camps as and when they come up
• Slightly tech savvy would be a plus to work with our apps and other systems

What’s in it for you?

• Attractive remuneration package
• Personal training and development opportunities
• Friendly working environment
• Opportunity to shape the future of Boutique Education together with management

Experience:

• Minimum of 5 years of experience in transfer pricing, financial analysis, or a related field.
• At least 3 years of hands-on experience with SAP PAPM or similar profitability and performance management tools.

Technical Skills:

• Proficiency in SAP PAPM configuration and implementation.
• Strong knowledge of SAP S/4HANA, SAP BW, and other related SAP modules.
• Experience with data integration and ETL processes.
• Advanced skills in Microsoft Excel and data visualization tools (e.g., SAP Analytics Cloud, Tableau).

Functional Skills:

• In-depth understanding of transfer pricing principles and regulations.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and meet deadlines.

Preferred Certifications:

• SAP Certified Application Associate – Profitability and Performance Management.
• CPA, CMA, or other relevant financial certifications.

Personal Attributes:

• Detail-oriented with a high degree of accuracy.
• Proactive and able to work independently.
• Strong teamwork and collaboration abilities.
• Commitment to continuous learning and professional development.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Project Manager

Internal Code: A24029

What will you do?

• Project Planning: Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Allocating resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, and allocating resources effectively to ensure project success within the allocated budget.
• Documentation Management: Maintaining accurate project documentation, including project plans, schedules, meeting minutes, and other relevant records.

What are we looking for?

• At least five years’ of IT Application PM experience and possess Certified Scrum Master certification
• Relevant experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management and project operations will be an added advantage.
• Experience in supporting Salesforce, SaaS, CRM will be an added advantage.
• Experience in Agile methodology will be an added advantage.
• Experience in AWS, APEX coding and DevOps will be an advantage.
• Recent exposure in managing project budget, timeline as well as scope will be an added advantage.
• Experience in supporting applications operations will be an added advantage.
• Strong communication skills, good writing skills and analytic skillsets
• Relevant CRM domain knowledge will be an added advantage.
• Relevant experience in supporting Government Projects is a plus
• Exposure in managing project budget, timeline as well as scope.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Teaching with Boutique Education

*We are only able to consider candidates who are Singaporeans / PR at this time. *

Boutique Education is a preferred education provider for families of children of all ages in international schools in Singapore. Our mission - instilling a love for learning.

https://www.youtube.com/watch?v=vtT6dTTIFkg&featur...

We specialise in:

• Personalised 1 to 1 tuition
• Small group classes
• Homeschooling
• Special education
• Holiday camps

Roles and Responsibilities:

• Design and implement tailor-made programmes for students.
• Ensure that students’ objectives are achieved.
• Deliver tuition in a fun and creative manner.
• Cater to students’ specific educational needs.
• Complete required monthly reporting.
• Live and breathe the Boutique Education way in all your teaching.
  
  
  Is this You?:
• Dedicated
• Engaging
• Personable
• Warm
• Professional
• Energetic
• Adaptable
• Flexible
  
  Skills and other requirements:
• Native English speaker
• 1 to 2 years’ experience in teaching or tutoring
• Undergraduate or post-graduate teaching degree from a reputable university
• Comfortable communicating with students, parents, team members and management alike
• Willing to teach at students’ homes and travel via taxis between classes
• Keen to embrace our company culture and ethos to education and to participate in activities such as holiday camps as and when they come up
• Slightly tech savvy would be a plus to work with our apps and other systems

What’s in it for you?

• Attractive remuneration package (From 35/hr)
• Personal training and development opportunities
• Friendly working environment
• Opportunity to shape the future of Boutique Education together with management

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for an experienced individual to join us as Infrastructure Engineer (Network Management)!

A brief summary of your job responsibility:

• Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh on the technology solutions for LAN/WAN and related services:
• Cisco/Aruba networking solution;
• Network Access Control;
• F5 LoadBalancer;
• Wireless Network; and
• Firewall and routers.

•  Work with infrastructure architects to rationalize the technical design and ensure the solution works well with Government infrastructure, policies, standards and security requirements.
• Translate the technical solution/design into technical specifications and functional requirements.
• Ensure the operations process and controls are clearly documented and operationalized
• Explore new solutions and technologies, integrate learning and recommendations for operational efficiency and continual improve of the infrastructure for better user experience.
• Plan, design and support Technology Refresh and migration activities for the infrastructure services.
• Serve as Subject Matter Expert (SME) in the area of design, deployment, operation and management of enterprise and/or cloud infrastructure.
• Provide operation support for the secure infrastructure.
• Ensure smooth service delivery and implementation within the business context.

To succeed in this role, you will ideally have:

• At least 3 years of experience in the above domain areas.
• Proven planning, implementation and migration experience of network related services.
• Team player with strong analytical thinking and problem-solving skills.
• Knowledge of ITIL processes and procedures.
• Ability to justify new initiatives and recommend new initiatives to stakeholder(s).
• Conceptualise the concept of operation for the new initiatives.
• Familiar with tendering process, defining requirements in tender specification.
• Team player by leading discussion between internal teams (Operations, Security, Contract) and external product principals or system integrator.
• Requires minimal supervision from supervisor.
• Always keeping up to date of the latest product roadmap and best practices.
• Define policies and procedures related to Endpoint Management.
• Good written and verbal communication, with the ability to present and communicate effectively with non-technical audience.
• Provide inputs to optimise and automate workflows and processes.
• Able to work independently and as a good team player with analytical, management and planning skills.
• Dynamic and with good analytical/conceptual thinking and problem-solving skills.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.

Job Summary:

K-ID is seeking a talented UI/Visual Designer to join our team in Singapore. As a UI/Visual Designer, you will be responsible for creating visually appealing and intuitive user interfaces for our products and helping out with visual content for collateral and marketing materials. You will work closely with cross-functional teams including product managers, developers, and UX designers to ensure consistent and coherent user experiences.

Key Responsibilities:

• Create visually stunning and engaging user interfaces for web and mobile applications.
• Collaborate with UX designers to translate wireframes and prototypes into pixel-perfect designs.
• Create visual content for social media, client pitches and design mock ups
• Work closely with product managers and developers to understand project requirements and deliver designs that meet business objectives.
• Create and maintain design systems and style guides to ensure consistent visual branding across products.
• Stay up-to-date with industry trends and best practices in UI/Visual design.

• Bachelor's degree in design or related field.
• Proven experience as a UI/Visual Designer, preferably in the technology industry.
• Proficient in design software such as Figma (strongly preferred), Adobe Creative Suite, Sketch, or similar tools.
• Strong portfolio showcasing UI/Visual design skills, including layout, typography, and color theory.
• Excellent understanding of user-centered design principles.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Detail-oriented and able to work efficiently to meet project deadlines.

Remuneration:

• Competitive start-up salary, health insurance and company ESOP

Inspiring Work Environment:

• A collaborative, inclusive, and supportive work culture lead by founders with experience managing teams from global firms
• The chance to contribute to meaningful initiatives focused on enhancing online experiences for the younger demographic.
• Work directly with the founders to create meaningful impact, quickly

Professional Development:

• Gain practical experience in the startup and technology fields
• Opportunities for fast learning and career growth in a dynamic and evolving sector.
• Exposure to a variety of design challenges in the technology and gaming industry.
• Mentorship and guidance from industry thought leaders and safety practitioners in the data privacy, trust & safety and technology fields. 

We are seeking a dynamic and strategic Partner Marketing Manager to join our team. The ideal candidate will have a proven track record in managing relationships with trade associations, government entities, and media organizations. This role will be pivotal in ensuring the event's success by orchestrating PR activities, securing high-profile speakers, and attracting VIP guests. Additionally, the Partner Marketing Manager will collaborate closely with internal teams and leverage company resources to maximize the event's impact.

Key Responsibilities:

• Relationship Management:
  • Develop and maintain strong relationships with trade associations, government agencies, and key stakeholders.
  • Foster strategic partnerships that enhance the event’s profile and reach.
• Media Relations:
  • Manage media relations, including negotiating barter deals and securing media partnerships.
  • Develop and execute comprehensive media plans to drive event awareness and coverage.
• PR and Events Planning:
  • Plan and execute PR events to promote the event and engage the target audience.
  • Craft compelling press releases and coordinate with media outlets to ensure optimal coverage.
• Speaker and VIP Acquisition:
  • Source and secure high-profile speakers who are leaders and innovators in the targeted sectors.
  • Attract and manage VIP guests, ensuring they have a seamless and engaging experience at the event.
• Collaboration and Internal Coordination:
  • Work closely with other events and teams within the company to align strategies and leverage internal resources.
  • Coordinate with marketing, sales, and operations teams to ensure cohesive event execution.

We are seeking a dynamic and innovative Branding and Audience Engagement Manager to join our team for a new advanced tech B2B event in Hong Kong. The ideal candidate will have a strong background in digital marketing, branding, and content creation, with a passion for engaging diverse audiences and driving event success.

Key Responsibilities:

• Branding and Digital Strategy:
  • Develop and implement comprehensive branding strategies to enhance the event’s visibility and reputation within the target industries.
  • Oversee the creation and maintenance of the event’s website, ensuring it is engaging, informative, and user-friendly.
  • Manage and optimize social media campaigns to drive engagement, brand awareness, and audience growth.
• Content Creation and Management:
  • Lead the development of high-quality content for various platforms including the website, social media, newsletters, and promotional materials.
  • Collaborate with industry experts, exhibitors, and speakers to generate compelling content that highlights the event’s key themes and offerings.
  • Ensure consistency in messaging and branding across all content and communication channels.
• Audience Engagement:
  • Design and execute innovative strategies to engage exhibitors, visitors, delegates, and speakers before, during, and after the event.
  • Develop and manage creative engagement activities such as webinars, live chats, and interactive sessions to foster community and interest.
  • Utilize data-driven insights to refine engagement strategies and improve audience experience.
• Event Promotion and Marketing:
  • Plan and implement effective marketing campaigns to promote the event to the target audience.
  • Coordinate with PR and media partners to maximize event exposure and coverage.
  • Monitor and analyze marketing performance metrics to ensure goals are met and adjust strategies as needed.
• Collaboration and Coordination:
  • Work closely with the sales team to align branding and engagement activities with sponsorship and exhibitor goals.
  • Collaborate with the event operations team to ensure seamless integration of branding and engagement initiatives on-site.
  • Maintain strong relationships with industry partners, media, and other stakeholders to support event objectives.

We are seeking an experienced and dynamic Audience Acquisition Manager to join our team for an advanced tech B2B event in Hong Kong. The ideal candidate will have a proven track record in building event visitor databases from scratch and executing successful digital campaigns. This role is crucial for attracting a diverse however relevant mix of nationalities and backgrounds, both Chinese and non-Chinese, to our event.

Key Responsibilities:

• Audience Development: Build and manage a comprehensive audience acquisition strategy that targets key demographics and firmographics and ensures a well-rounded attendee list.
• Digital Marketing: Plan and execute multi-channel digital marketing campaigns including email, social media, search engine marketing, and display advertising.
• Content Marketing: Develop and curate engaging content that attracts and retains event attendees, including blogs, webinars, videos, and social media posts.
• Data Management: Maintain and grow the event database, ensuring data accuracy and segmentation for targeted marketing efforts.
• Analytics and Reporting: Analyze campaign performance using various analytics tools, providing insights and recommendations to optimize campaigns as part of the always-on efforts.
• Budget Management: Manage the audience acquisition budget, ensuring cost-effective use of resources to achieve marketing goals.
• VIP Recruitment: Collaborate with the Partner Marketing Manager to identify and recruit VIP buyers and guests for the event.
• Event Support: Work closely with the event operations team to ensure a seamless attendee experience from registration through to post-event follow-up.

The Senior Producer will be responsible for strategic planning and leading the charge on production with experience and expertise in all markets where work is produced. You are responsible for taking the lead on all aspects of production from the agency briefing right through to delivery, all the while providing consistent, effective and innovative solutions across multiple media and project types.

As a Senior Producer

• You are responsible for taking the lead on all TV, KV, Digital & Integrated productions from brief to delivery

• Work closely with creatives and marketing teams to deliver a creative vision

• Work closely with account management teams to ensure on-time delivery and project profitability

• A creative problem solver who anticipates and troubleshoots issues that arise in any production

• Able to guide the team throughout the entire production process

• Nurture the relationship between agencies, clients and our business

• Ensure production is internalized to its full potential

• Have good interpersonal and time management skills

• For this role, have vast experience in the luxury and/or beauty categories

• Seek out new business opportunities

As a team leader

• Provide supervision, support, development and mentoring to less senior members of the team

• Educate others and increase knowledge and understanding of agency processes to enhance the efforts of teamwork to improve workflow and efficiency

• Be an inspiration and motivator

• Guide young talent and mentor them in the art of crafting all aspects film

• You have a positive attitude and a passion to make a difference

Within the SAP Logistics team, you will be responsible for:

• Understand and analyse business requirements and translate them into system requirements, configurations, and customization.
• Design, configure, test and support technical solutions on SAP (two of the following modules required: SD/LE/ MM/PP/WM)
• Collaborate with other functional consultants within TeamWork and externally with other system integrators.
• Prepare and support data migration.
• Provide training to business users.
• Support Go live and Hypercare phases with project team.
• Participate in all project activities with multidisciplinary teams.

Do you want to make your mark in salvage operations and wreck removal projects? Do you have a shipbuilding background and have gained experience as a designer, engineer, constructor in recent years? Do you have a flexible, practical attitude and you like to work internationally? Then we would like to discuss the position of naval architect at SMIT Salvage.

As a Naval Architect at SMIT Salvage you fulfill a pivotal role between the office and the projects and the world is your working area. You never know where and when a ship will be in distress and that gives your work as a Naval Architect extra dynamism. This sounds cliché, yet it is reality. Just as well that you have an adventurous profession as a naval architect. When a ship is in distress, you go with a team consisting of, among other things, a Salvage Master, Salvage Superintendent to the place of disaster. Everything is important to salvage the ship as quickly and well as possible and your expertise is of great importance.

As a Naval Architect you provide preparatory and executive shipbuilding support in the realization of both salvage operations and wreck removal projects, such as the wreck removal of the Baltic Ace. Depending on the job, you work from our office in Singapore or at a location somewhere in the world. To properly fulfil the role of Naval Architect, it is important that you have a hands-on attitude. Based on the salvage plan that is initiated on location, you perform technical calculations with regard to the feasibility and realization of a ship's salvage. You also devise and design (technical) solutions for specific project-related problems, such as repairing damage, towing connections, lifting and pulling plans.

Your responsibilities as an Assistant Naval Architect

• Supervising and assessing the construction work of subcontractors.
• Developing and improving calculation methods for salvage and wreck removal projects.
• Contribute to the further development of new salvage equipment or the improvement of existing salvage equipment.

Your qualities

You can make your mark as Assistant Naval Architect if you have:

• A minimum Degree in Naval Architect or its equivalent discipline.
• Demonstrable experience in shipbuilding / constructional field.
• Experience with various software programs, such as GHS, AutoCAD, Rhino and Hecsalv.
• Willingness to work on weekends and public holidays frequently, with OT and allowances compensated.
• Must be willing to travel at short notice.

• Report directly to the Duty Manager, the Guest Service Agent is directly responsible for the day-to-day operations of the reception whilst on duty. 
• The Guest Service Agent is also to ensure that guests and visitors are made to feel comfortable and welcome “at home” on arriving and departing the Hotel.
• Responsible for the supervision of driveway and daily operation and to ensure a consistently high standard of guest service.
• Responsible for Information desk activities (including guest queries, information, mail, and messages).
• Identify the person to whom he/she is speaking, and the subject of the request, and direct the guest accordingly.
• Provide general information to customers and guests in a good and helpful manner.
• Identify ways of increasing the Hotel’s overall profitability within the section.
• Know how to explain the hotel and network pricing policy to guests.
• Know how to present the sales pitch for the various network products and hotel services.
• Systematically offer the hotel’s services to guests upon their arrival.
• Strive to implement the Accor Vision and demonstrate active use of the Accor Values

What we seek to accomplish together:

Security, privacy, and operational resilience are critical issues facing all organizations today. We are currently looking for qualified and capable security minded individuals to be the driving force managing security governance throughout the lifecycle of client projects.

You will work as the interface between NCS Application and NCS Corporate HQ-wide cybersecurity leadership and the practice, driving organization-wide cyber security strategy, implementation, and in turn, ensuring client and practice requirements are fed back into the continual improvement of relevant strategy, policies, and standards.

Responsibilities include: 

• Drive the implementation of NCS cybersecurity, data protection, and privacy policies, standards, and processes within the practice. You will work to continually improve the security posture of projects through proactive risk management and the establishment of a broad range of cybersecurity controls.
• Provide direct support to colleagues to ensure cybersecurity is addressed throughout the project delivery lifecycle, from application design, application architecture patterns, testing, vulnerability, and security review.
• Act as a single point of contact and escalation for LOB application cybersecurity incidents, ensuring timely identification, remediation and lessons learned.
• Manage the security SLA governance and provide practice-level cybersecurity reporting, metrics and forecasting to leadership.
• Responsible for information security, data protection, privacy, GRC, and audit requests for the practice, acting as single point of contact on relevant client security assessment and audits execution. For example, independent third-party attestations of industry cybersecurity standards and certifications, such as ISO 27001, CIS Controls, NIST for practice-specific solutions and products
• Contribute to the definition of the client specific security baseline. Consult and advise internal and external clients about security topics and support the opportunity management process by providing subject matter expertise and support
• Help win client business by providing cybersecurity assurance to RFIs, RFPs, proposals, contract drafting, security questionnaires, workshops, and other client due diligence processes.

A little about you: 

• Degree/Diploma or higher in Computer Science, Information Systems or equivalent
• At least one industry recognized security certification is, such as Certified Information Security Management (CISM), Certified Information Systems Security Professional (CISSP), CEH, or CASP.
• 5+ years of experience in information security management specifically in application secured design and patterns (Cloud, Serverless, Containers), application and API security testing methodologies e.g. analysis and recommendation of rectifications using VAPT/WAPT/SAST/DAST/SCA, security architecture, infosec risk management, compliance and audits for Web, Mobile, API, and Cloud Native applications

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Your Impact

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA document for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters 
• Lead case swarming and training sessions for frontline teams

As an Account Manager at Digitas, you will be responsible for helping to drive customer loyalty and retention through the delivery of insights and targeted customer communications. Working alongside the CRM team, this role will be pivotal in demonstrating the value of putting the customer at the heart of the organisation.

The role requires you to work closely with clients to manage monthly newsletters, ensuring the timely deployment of marketing and transactional emails. You will be responsible for creating, testing, scheduling, and deployment of all customer email campaigns using the Oracle Responsys platform ensuring all tracking codes are applied correctly to facilitate accurate performance monitoring. You will track the monthly performance of emails and communicate their performance.  Additionally, you will develop programs to identify the optimal deployment times for emails, segment the email database to identify and target actives, lapsers and dormant users with specific campaigns, and manage the delivery of tactical lifecycle email campaigns. This will facilitate the measurement of targeted tactical onboarding, reactivation and retention campaigns.

This role also includes managing mid-level client relationship on a day-to-day basis, as well as the internal teams (strategy, creative, technology, data, and operations) to ensure the highest-level performance and growth. The role requires the candidate to be a digital native, commercially inclined, organized, meticulous, collaborative, with a confident and persuasive approach to facilitate client and internal team leadership. 

• Liaise with clients, understanding the key products and services Digitas can provide and assist the Account Lead/Director in putting together marketing strategies, budgets, and project/product proposals.
• Manage and grow internal team of line reports including Senior Account Executive/Interns, if applicable.
• Assist the Account Lead/Director In the coordination of internal/client meetings and key presentations.
• Help clients and internal team prioritise projects.
• Manage internal teams to deliver end-to-end projects and campaigns on time, budget, and quality.
• Help to motivate and keep teams focused on brand ambition and project/campaign deliverables.
• Manage process and tools between agency and clients.
• Be a constant learning in digital and innovation spaces including but not limited to CRM, data, website. 

There’s no “day to day” in your job because every day is a new medium, a new message and a new chance to make brilliant creative, but here are a few things you can be expected to deliver consistently:

• A keen pulse on everything the Web has to offer (including, you know, the latest celebrity Twitter meltdown) so that we can always be fresh & current for our clients
• An exuberant work ethic and an exacting attention to detail, whether it’s punctuating your copy, answering a brief or staying true to the brand’s tone and style
• A love of collaborating with your team members – creative directors, art directors, designers, coders, and other equally talented eccentrics – to consistently deliver polished, award-worthy work
• Cross-channel perfection: One concept, so many messaging mediums – you’ll be a master at making an idea translate effectively and flawlessly across all marketing assets

The Video Editing Intern will be a part of the CNBC Video Editing team in APAC that contributes to the output of quality live TV news programs watched by millions of viewers worldwide. You will receive training and guidance by experienced video editors on how to produce visual aids for the daily live TV news programs.

There may also be opportunities to participate in learning and development programs and events led by the NBCUniversal Early Careers team, including contributing to the Company’s diversity and inclusion initiatives.

• Clip and edit video clips for daily live TV news programs, with Grassvalley Edius editing tool
• Perform audio mixings & colour corrections
• Produce graphics and/or visual aids for TV news programs, e.g. text slate, Hotboards, courtesy and credit superimpose etc
• Edit videos, cut pictures and put together promotional packages, on ad-hoc basis
• Ensure videos adhere to CNBC’s broadcast standards and are of highest quality for publishing across all platforms
• Opportunities to learn:
  • how recordings of CNBC TV news programs are repurposed for various platforms – TV, Digital & Mobile
  • how to clip and edit selected segments of CNBC TV news recordings and feed video clips to affiliate channels
  • editing techniques for long-form feature programs and/or on-air promotional videos
  • censorship editing

Global Endpoint Operations manage the Endpoint Systems that connect the Visa’s Client globally to all Core Systems and services at Visa Data Centers. The team is responsible for all technical support, Change Execution, Problem and Incident management. The administrator is responsible to ensure high availability and drive better systems monitoring and performance investigations. This includes working in partnership with other O&I teams as well as working with client’s endpoints, vendors and development teams to continuously drive higher availability and reduction of service impacts.

Essential Functions

• Provide technical advice and support to Visa’s Client institutions and processors to ensure customers expectation are exceeded.
• Discipline in detailed documentation and reporting of issues and changes. Timely and accurate updating and maintaining Global Inventory records.
• Create and test implementation Linux scripts for vendor’s field engineers and support team for installation and activation
• Perform remote system Installation with on-site vendor engineer support, configuration and lockdown of Visa Endpoint servers.
• Proactively work with Global Support groups and/or client or vendors to provide flexible and nimble solution for client issues and resolve system problems quickly
• Timely escalation of critical situations and any likely project risk that can impact project delivery scheduled to Manager and 3rd Level support  team
• Ensure that all server deployments follow Visa security guidelines and report any non-compliance.
• Able to communicate and work cordially in global team with teammate from different culture and in time zone.
• Work closely with both IMAC and Project team to ensure best-in-class delivery of solutions and support to Visa client.
• Ensure all incidents and changes are in compliance to ITIL and operation policy.
• Ensure that all servers going into productions are locked down and meet operational acceptance criteria
• Be able to problem diagnose, quickly and efficiently by running and review application and network traces

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Desired candidate will be part of the Visa Operations Command Center - monitoring all critical production applications (Commercial and Money Movement Solutions) and resolve or manage the prompt resolution of all incidents.

• Support project schedules and changes which can include participation in UAT testing, creation of process and procedures, and assist with training specific to team.

• Review and approve new alert handling procedures and ensure they are written clearly and can be carried out by all analysts.

• Team player who can independently work towards the deadline of critical projects. This will include tasks such as knowledge transfer between teams, understanding and adhering to organization’s standard while assisting in project deliverables.

• Chair and actively drive critical/major incident resolution to meet group MTTR objectives.

• Document and communicate critical milestones/progress of ongoing incidents on a bridge call timely and accurately.

• Accurately and promptly assess/solicit the impact, take ownership, and drive incidents to resolution as dictated by the impact and severity of the problem.

• Responsible for the internal and external communication of issues to users, other internal support groups and the customers via pages, email or phone.

• Correlate critical alerts on monitoring platform with actual system outages.

• Follow documented operations processes and work with appropriate groups to administer and maintain these policies to ensure standard approach is adopted during escalation or when implementing system changes.

• Provide an Operations and Support perspective in the adoption of new technologies and the implementation of new software.

• Resolve incidents promptly without escalation.

• Constantly follow-up on all open incidents and problem tickets to meet group objectives.

• Work on multiple platforms including ticket queue, mailbox, alert console and phone calls.

• Provide routine L1 system administration on multiple server platforms (Windows, Unix/Linux).

• Propose process/procedure improvements to better the department and services provided.

• Offer effective/sound recommendations to address repetitive issues.

Work Hours: This position requires the candidate to work 12 hours shift work during the day (with a 2 weeks rotation). When scheduled, the staff would be required to work on weekends and public holidays.

 This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

Key Responsibilities:

• Lead the roll-out of SAP SuccessFactors throughout the APAC markets in synchronization with the global Core HR system strategy.
• Act as a primary liaison and main point of contacts between regional/local HR teams and the global IT team, ensuring that project deliverables meet business needs.
• Provide ongoing support for all SAP SuccessFactors modules post-rollout, addressing any functional or user-related issues.
• Manage roll-out project timelines, resource allocation, budgeting, and risk mitigation to ensure successful delivery within scope.
• Be the point of contact between Core HR global project team and local providers / local IT system teams, to manage interfaces set up & implementation: from detailed design writing to interface testing, roll-out & support in close coordination with local IT teams.
• Facilitate training programs for end-users and develop comprehensive documentation aligned with global standards.
• Regularly assess system performance and recommend improvements or enhancements where necessary.
• Serve as the main point of contact for all regional HR IS inquiries, guiding stakeholders through solutions or escalations on the various HR systems at Beauty Division or LVMH Group level