Responsibilities:

• Assist in scheduling of future appointments
• Registration of patients
• Assisting the doctors and nurses in basic medical care if needed
• Data entry of patient’s particulars into the hospital system
• Handling phone calls and enquires and providing information
• Other ad hoc duties as assigned

Requirements:

• Min Nitec and above
• No experience needed , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Massage parlour and Foot reflexology attending and participating in meetings and trainning seassions. • Brief and remind guest of Covid 19 safety measure. • Ensuring a clean, safe and well organised spa facility. • Setting up spa and work stations ensuring cleaniness, tidyness and hygene standards are met during shift. • Sterilizing of equitments and area. • Accompanying guest to and from treatment room. • Consulting with client to identify the appropriate massage service.

• Provide the massage services listed in the brochure. • Maintaining records and filling documentation. • Complying with all applicable standarts, rules and regulations.

Responsibilities:

• Plan and implement supply chain optimization projects (e.g. warehouse-slotting, route planning)
• Oversee inventory procedures
• Oversee SLOC management
• Top Up Spine Sets
• Maintain trackers & Follow SOP
• Perform write off for SLOC management on monthly basis
• Follow up and monitor pending GRN
• Responsible for open GRN to avoid write off during quarter/financial year end
• SPOC for issues related to warehousing and transportation
• Develop requirements and standards (e.g. packaging, procurement, delivery)
• Track KPIs for Warehouse & transportation
• Support Billing
• Support Ad Hoc work during Weekend

Requirement:

• Diploma / Degree in Supply Chain / Logistic
• No Need Experience , Training Provided

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Support operations in the Singapore Distribution Center.
• Responsible for handling daily warehousing operation to ensure that customer delivery schedules are met to provide customer satisfaction.
• Responsible to close Cycle Count activities in JDE to ensure timely approval cycle count sheet and completion of ABC items count per the cut-off timeline to ensure SOX compliance.
• Coordinate the quarterly destruction activities with stakeholders. Ensure GN29 license availability for the items, create Destruction Order in JDE and generate commercial invoice for permit application. As well as provide Finance with the cost center to cross charge.
• Request for quarterly freight rates quotation from freight vendors.
• Request for ad-hoc freight quotation and arrange for inbound packaging materials shipment.
• Perform detailed freight audit for billing and invoicing.
• Submit monthly data into Freight Analytics Tool.
• Support printer Installation Qualification (IQ) when required.
• Support the execution of supply chain related projects and other incidental duties.

Requirement

• Diploma in Supply Chain/Logistics/Business or related field
• Minimum 2 years’ relevant experience in Supply Chain and Logistics roles

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities

· Verify information and details

· Process payment requests for disbursements

· Create, verify and maintain database

· Upload application forms and documents in system

· Check for completeness of applications

· Follow up with submission of documents

· Ensure accuracy and submission of reports

· Assist with budget tracking

· Perform general administrative support work

· Other ad-hoc administrative duties as assigned

Requirements

· Min GCE ‘N/O’ Levels / Diploma and above

· Keen interest in the healthcare/ medical industry

· No experience needed, full training will be provided

· Basic knowledge of Microsoft Office

· Able to start work immediately

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Office Hours 5 days

• Process purchase orders and requisition

• Co-ordinate purchases of all raw materials and equipment

• Source and evaluate suppliers' performance

• Negotiate contracts, keeping within budgetary requirements

• Formulate purchasing procedures, policies and documentation system

• Perform data entry for purchases and other administrative duties

• Liaise closely with Production Planning and Store to achieve stock availability at all times

• Any other tasks assigned by superior time to time

Job Requirements:

• Diploma or Degree in relevant discipline

• At least 2 years of relevant experience

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

JOB RESPONSBILITIES:

• Provide technical support for manufacturing operations
• Conduct process validation
• Perform maintenance, troubleshooting and calibration on Machines / Equipment
• Liaise with supplier on all technical purchases
• Co-ordinate with supervisor / leader on production schedule / audit / stock take etc.
• Any other tasks assigned by superior by time to time.

JOB REQUIREMENTS:

• Diploma in Electrical / Mechanical Engineering or related discipline (Must if they do not have relevant work experience)
• Rotating Shiftwork (Day & Night) - Monthly Rotation
• Work in cleanroom environment - Required to wear cleanroom uniform

All qualified applicants, please send in your resume NOW to:
Whatsapp: https://wa.me/+6597430026
Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Responsibilities:

• Conduct assessments of breastfeeding mothers and infants to evaluate latch, feeding patterns, and milk transfer.
• Provide one-on-one consultations to educate mothers on breastfeeding techniques, positioning, and milk supply management.
• Assist mothers in overcoming breastfeeding challenges such as latch difficulties, nipple pain, engorgement, and low milk supply.
• Collaborate with healthcare team members, including nurses, physicians, and lactation specialists, to develop and implement individualized breastfeeding plans.
• Conduct prenatal breastfeeding classes and educational sessions for expectant parents to promote breastfeeding awareness and preparation.
• Maintain accurate records of patient consultations, assessments, and recommendations.
• Stay current with evidence-based practices and advancements in lactation management through continuing education and professional development.
• Advocate for breastfeeding-friendly policies and practices within healthcare facilities and the community.

Requirements:

• Valid SNB
• Prior relevant experience

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities include, but not limited to

• Follow instruction as per SOP for Maintenance Officer.
• Assists the duty personnel for Electrical /Aircon /Plumbing/Carpentry/Painting issues whenever required after receiving call or Paging system.
• Update upon completion or inform Maintenance Coordinator / Maintenance Manager /ACE if need to follow up with respective trade (Aircon/Electrical/Plumbing/Carpentry or other Works) if it will take long time or major. Updates daily Utilities readings / Monthly Tenant readings in the absence of Maintenance Manager.
• Do Gen-Set testing and log down accordingly and report to DOE / ACE / Maintenance Manager if got any issues.
• Coordinate with respective trade colleagues for the works.
• Assists on Preventive Maintenance works whenever required.
• Assists on the small projects, Seasonal and special works during festive seasons (Christmas, Chinese New Year etc.)
• High light to follow up if unable to do during the shift.

Performs any other duties as may be assigned from time to time by the Management

Requirements

• Occupational Certification in Engineering or equivalent
• Previous working experience in hotels will be an advantage and you must be able to work on shifts and weekends/public holidays.
• Good interpersonal skills

Healthcare Operations Manager:

Job description

Roles & Responsibilities

Roles Overview

As an Operations Manager, you will report directly to the Management. You will oversee a team of executive and support staff to ensure the smooth operation of the clinics and businesses units under the Group.

Key Responsibilities and Duties

Responsible for overseeing daily operations and manpower planning, including rostering for all clinics.

Handle patient and client relations, complaints and related matters.

Oversee work processes, policies, directives and SOPs and deliver high standards of efficiency, service and quality across all business units.

Conduct reviews, quality control and drive/lead improvements and enhancements.

Recruitment, onboarding, training, mentoring and evaluation of staff.

Budgeting, planning, submission of business proposals, performance management and risk management.

Contribute and support business development initiatives.

Project management and execution.

Audits, compliance, licensing, legal and regulatory.

Key Competencies Required

Independent, self-driven, results-oriented, and resilient.

Strong leadership skills and management competencies.

Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.

Strategic & critical thinking as well as decision-making and negotiation skills.

Technologically savvy, up to date and able to identify and implement viable solutions.

Dedicated, well organized, meticulous, analytical and proactive.

Able to adapt, prioritize, exercise initiative, manage pressure, multi task and work independently.

Flexible and able to attend to matters beyond normal office hours.

Qualifications & Experience

Recognized bachelor’s degree in business, nursing, healthcare or equivalent.

Minimum 5 years of experience, with at least 2 years managerial experience in an operations setting or managing a large group of people with varied experiences and competencies in a fast paced and demanding environment.

Relevant experience will be an advantage.

Job Type: Full-time

Pay: $3,800.00 - $5,000.00 per month

Work Location: In person

!!Cannot Choose Shift!!

Working hours: On rotating roster of up to 6 days shift (will not exceed 44 hrs/wk)

AM shift – 9.15am to 2.15pm (5 hours, no break)

PM shift – 3.15pm to 8.15pm (5 hours, no break)

Full shift – 7.45am to 7.45pm (2 break time given)

AM & PM shift - 9.15am to 8.15pm (1 hour break)

JOB DESCRIPTION

• Take temperatures and administer health screening questionnaire

• Data entry

• Attending to queries from patients & visitors

• Other duties as assigned by supervisor

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

• Providing legal advice on public procurement related activities and participating in multi-disciplinary task force for public tenders
• Negotiation, drafting, analysis, and review of various commercial agreements (distribution, agency, license, services, etc.) 
• Management of litigation in close cooperation with local lawyers
• Advising the subsidiaries on an occasional basis on a variety of legal matters relating to e.g. competition law, financing solutions, social law and HR matters in order to harmonize good legal practices
• Contribute to elaborate various internal policies and procedures
• Risk management
• Provide training and guidance to the business

• Produce a variety of marketing materials to increase brand visibility and educate institutional clients on Ceffu’s value proposition, including but not limited to blog articles, social media content, sales collateral, swag, webinars, and newsletters.

• Stay on top of the latest industry news and provide consistent updates to our internal stakeholders and external institutional custody audience.

• Monitor and synthesize platform analytics into actionable insights that will drive our overall content strategy.

• Help maintain an active content calendar and provide input in ways we can improve our existing processes.

• Manage our marketing website and existing social media channels, and provide input as needed on other ways to increase our reach online.

• Act as the marketing owner for the Ceffu brand internally, managing internal stakeholders and regular communication.

Purpose:
To provide high quality service deliverables to the firm’s Real Estate (RE) Clients you are responsible for, ensuring all deliverables are met and the clients expectations are managed and met on a day to day basis.
This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to PE clients.
Expected to help improve the processes and efficiencies of the department.
Be subject matter expert of RE Fund Structures accounting and administration processes.

Core Responsibilities:

• Managing financial servicing for a portfolio of RE clients ensuring the smooth running of day to day relationship with clients and consistent delivery of client reporting/ information accurately and on time
• Be an ‘expert’ on designated clients including understanding technical details of their LPA, SLA, Fee Agreement and any technical nuances
• Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all team members

Tasks / Duties:
Client Delivery

• Deliver timely quality service to the client to ensure all requests for designated clients are met, ensuring any client/investor queries are responded to within 24 hours
• Complete a review on designated client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required
• Ensure that KPIs are developed, implemented and reported quarterly in accordance with agreed SLA’s
• Prepare quarter end timetable for all client work and manage quarter end process to ensure all deliverables adequately resourced and completed on time
• Maintain regular contact with client through weekly phone calls and emails detailing upcoming deliverables and progress thereof.
• Assist with new business take on where required.

Management of Workflow

• Work with Back Office on client deliverables to ensure adequate resources are allocated and fully utilised
• Ensure Back Office are preparing all work to a standard suitable for client review
• Provide constructive feedback to Back Office on a timely basis and ensure Back Office receive appropriate development support
• Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved
• Ensure reconciled cash balances are maintained for clients at all times.

IQ-EQ Fee Management

• Ensure our electronic time sheets are completed daily, and accurately for all hours worked and recording ad hoc work completed for billing purposes
• Systems
• Understand and use best practice on Investran (accounting platform)
• Understand and make best use of the functionality in our software when producing accounts
• Ensure client database is up to date and accurate in Investran (contact changes completed within 24 hours of receipt) and Outlook databases for client related changes

Risk

• Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
• Report any breaches, complaints or errors to Compliance officer promptly
• Ensure all error reports are completed for review by the Senior Accountant on the day an error is identified

Other

• Undertake any additional reasonable requests as deemed by the firm

What a Senior Tax Analyst does at Visa:

• Assist in tax forecasting and reporting activities
• Assist in managing a broad spectrum of tax compliance for specified entities in the AP Region
• Manage external tax service providers to ensure tax reporting, compliance, and other services provided are completed within the scope of our agreements
• Support tax audits and examinations by tax authorities for specified entities in the AP Region
• Support tax incentive related compliances and monitoring
• Assist in ad-hoc advisory work
• Assist in managing supplier engagements, including PR/PO administration
• Support merger and acquisitions (M&A) for taxes
• Champion process improvement initiatives in the region
• Monitor changes to tax legislation to evaluate impact and formulate response

As a Senior Crew Executive, you will manage the day-to-day operations and policies regarding the sea-going staff of heavy-lift crane barges and land-based contract staff. You support our organization’s quality, safety, and environmental management system in the process of continuous improvement. In this regard, you assume responsibility and accountability for supporting and coaching any staff under your care.

Your responsibilities as a senior crew executive (includes but are not limited to):

• Plan, coordinate, and oversee daily crewing functions, ensuring adherence to policies and procedures.
• Develop and implement crewing strategies for recruitment and retention, contract and performance management, disciplinary actions, and all trainings, insurance claims and manage crew budgets.
• Handle crew mobilization and demobilization, including Singapore Work Pass, travel, visas, and accommodations, efficiently and cost-effectively.
• Maintain accurate crew records, ensure timely payroll processing, facilitate logistics for crew changes, and review/approve related invoices for submission to Finance.
• Ensure crew compliance with all regulations necessary for their proper functioning, in accordance with IMO conventions like STCW and MLC, Flag requirements, MPA, ICA, and MOM regulations.

Your qualities

You can make your mark as a senior crew executive:

• A degree or diploma in Maritime Business/Nautical Studies or any related disciplines. A Certificate of Competency will also be considered.
• A minimum of 5 years of relevant crewing or ship management experience and a comprehensive knowledge of crewing and manning requirements of Harbor Craft vessels.
• A comprehensive knowledge of Singapore Work Pass rules and processes.
• Experience in dealing with Flag, MPA, ICA and MOM.
• A sound working knowledge of Microsoft Office software especially with, Word, Excel and PowerPoint.

As Customer Success Manager/Executive, your job responsibilities are identified as follows, but may change if deem necessary;

• Customer Success Manager/Executive are required to work closely with Global Technical Managers and communicating Customers Polices and Procedure to Shiji Offices
• Establish project delivery standards and tracking policies and procedures that optimize the customer experience
• You will be customers’ Primary point of contact
• Customer Success Manager/Executive may gather feedback from their customers, study other customer success programs and analyze customers need to identify the best practices
• Customer Success Manager/Executive must establish policies the entire staff can adhere to so all customers receive the same quality of service
• Customer Success Manager/Executive must be well versed with company’s products
• You may be called upon to provide technical support to customers or to provide training on their products
• You may even require to help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans
• The Customer Success Manager/Executive will focus on educating our customers on the flexibility and capabilities of their software or products so customers are encouraged to continue using our services
• Regular communication with customers on our products new features
• Make our customers successful! Promote the Company’s services (enhancements / updates / new initiatives / maintenance) through the relationships you have nurtured

As a Junior Environmental Engineer, you will play a crucial role in ensuring our projects adhere to environmental regulations and standards. You will be responsible for executing comprehensive environmental monitoring and management plans, providing technical advisory, and ensuring compliance with environmental policies. Your key responsibilities will include:

Your responsibilities as a Junior Environmental Engineer

• Execute an environmental monitoring and management plan to reduce and mitigate potential negative impacts on the environment.
• Assist in providing technical advisory on environmental policies and standards, ensuring regulatory compliance, and assessing project-specific environmental requirements and specifications.
• Conduct research and technical audits on the environmental impact of projects, analyse data, perform quality control checks, and conduct on-site inspections for instrumentation and monitoring works.
• Collaborate with scientists, engineers, subcontractors, and consultants to develop environmental solutions, and document and maintain plans, requirements, protocols, permits, and standard operating procedures.
• Develop requests for quotations for environmental monitoring scopes, assess environmentally related proposals from potential subcontractors, and contribute to construction risk assessments from an environmental management perspective.

Your qualities

You can make your mark as a Junior Environmental Engineer

• Bachelor’s degree in Environmental Science, Engineering, Marine, Geography, or a related field, with 0 to 3 years of relevant experience in environmental monitoring/management.
• Preferred knowledge of software such as Excel, Outlook, PowerPoint, CAD, and GIS; familiarity with programming languages like Python or R is advantageous.
• Full proficiency in English, both written and spoken, is required for effective communication with colleagues from diverse backgrounds and nationalities.
• Organized, analytical, proactive, self-motivated, and a good team player with strong problem-solving and interpersonal skills.
• Ability to work in a dynamic environment with various stakeholders, and flexibility to meet project requirements and deliverables, which may occasionally include weekends and public holidays.

How will you make impact with us

The Regional Merchandising Operations Intern will be an integral member of the APAC Retail Design and Visual Merchandising team. This role entails responsibilities such as facilitating design administration, ensuring data entry/input is current, and managing project(s). Additionally, the intern/trainee will update counters for Travel Retail and Local Markets with a particular emphasis on the Southeast Asia and Oceania (SEA OC) region.

The selected candidate will collaborate closely with their manager to ensure that goals are met, and deliverables are executed within set timelines. The role involves providing operational support to relevant team members as needed. This position is ideally suited for ambitious undergraduate or graduate students eager to make a significant impact in the rapidly expanding APAC market, with a specific concentration on the Southeast Asia & Oceania landscape.

REPORTING STRUCTURE

The Regional Merch Operative Intern will report to the Hard Merchandising Team Lead.

MAIN RESPONSIBILITIES

SEA OC TR Specific (B&M / E-Retail)

• Order Management and Operations: Oversee the entire order lifecycle, ensuring timely delivery of Point of Sale Materials (POSM) and visual merchandising elements to assigned retail locations.
• E-Retail Product Coordination: Regularly update e-retail platforms with new products, ensuring that all listings are accurate and current.
• Financial Coordination: Liaise with the Finance department monthly to ensure prompt and accurate invoicing and purchase order management.
• Merchandising Maintenance: Collaborate with designated contractors to maintain physical counters in pristine condition, supported by the Hard Merchandise Team Leader for optimal brand representation.

OPERATIONAL

• Data Management: Act as the primary custodian for maintaining up-to-date records across all SharePoint channels. This includes curating weekly updates for the global team in the format of reports & ensuring all data remains current and relevant.
• Collaboration with APAC Team: Engage proactively with APAC Merchandising Managers and Merchandise Executives to guarantee seamless operations during Counter Openings and Permanent Visual Merchandising implementations.
• Newsletter Coordination: Interpret and customize information from HQ’s Weekly Newsletter to fit local market nuances across all APAC regions, overseeing its distribution within all operational zone
• Supplier Coordination: Directly oversee external suppliers, including contractors, agencies, and vendors, to confirm that all marketing materials are produced cost-effectively and distributed accurately across market locations, arranging delivery to different touchpoints.
• Database Maintenance: Maintain an extensive database of counter operations. Collaborate effectively with various regional departments such as Marketing, Retail Operations, Training, and Supply Chain to optimize performance and alignment with corporate strategies.

What are we looking for:

As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and impact, you are what we are looking for

Are you ready to take a growth journey with us?

What are we looking for:

As a Core banking Production Support, you are responsible for analyzing issues reported by the clients, reproducing reported problems in a testing environment, formulating workable solutions and conducting impact assessments on affected business areas. If you are passionate about creating positive customer interactions and impact, you are what we are looking for

Are you ready to take a growth journey with us?

Main Responsibilities:

• Assist with treasury requirements (financing and payments) for Singapore and subsidiaries in Asia, namely Australia, Malaysia, and Thailand.
• Efficient communication with all platforms for any treasury on outward remittances and trade loan funding matters.
• Act as a bridge between the banks and execution team and other internal departments on any queries or issues on outward remittances transactions.
• Manage day to day cash flow requirements to ensure smooth, accurate and timely processing of outward remittances including FX transactions and trade loan drawdown with the banks (especially on the day prior to Singapore Public holidays to ensure that transactions are well processed).
• Maintain and update treasury file and TMS (Treasury Management System) to ensure data accuracy.
• Generate accurate and timely daily and monthly reporting.
• Any other duties as required.

Experiences:

• At least 4-5 years of relevant work experience
• Understanding of trade finance instruments (Bill Collection, Standby Credit, Documentary Credit, Performance Bond)

Other skills (Computer Skills, etc):

• Professional, self-motivated, “hands-on”
• Good verbal and written communication skills
• Ability to work independently and handle conditions of uncertainty
• Ability to prioritize tasks and respond quickly to spot issues
• Proficient in use of technology particularly Excel and Word, fast learner of other systems
• Good communication / interpersonal skills
• Ability to work effectively as part of a team
• Highly self-driven and able to work independently with minimal supervision

Academics:

•  Degree in Finance/Accountancy/Business Management or equivalent

The Opportunity:

We, at Flywire, are seeking a Payment Experience Associate (Vietnamese Speaking).

Payment Experience roles at Flywire are not your typical ‘support’ roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire's core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our payer’s problems. 

As part of this role, you will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Payment Experience Associate is a problem-solver, who is excited to be a part of a spirited team and is a knowledge expert to solve complex payer inquiries. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. Strong written and verbal communication skills are also required. The role offers a strong base to build a career within Flywire.

• Handle customers' questions and concerns by phone, chat, and email with speed, professionalism and empathy
• Be a brand ambassador and make a positive first impression of Flywire
• Provide efficient and personalized solutions to Flywire users
• Carry out proactive payer outreach, as needed, to support the completion of a booking
• Collect feedback to better understand payment issues and payer trends  - be the voice of the payer within Flywire escalating insight to Experience Specialists
• Conduct daily follow-up with previously unresolved requests
• Find ways to make our services more convenient for payers
• Be inspired to take initiative in new projects
• Have fun while working hard with a goal-oriented team

ABLE TO PERFORM SINGING AND DANCING ON STAGE. MOST IMPORTANTLY ABLE TO SING WELL AND ABLE TO LEAD THE CROWD. ALSO ABLE TO HANDLE MC ROLES AS REQUIRED. WORK INDEPENDENTLY. MAKE PLANS FOR DAILY EVENTS AND PROMOMATIONS. HANDLING THE JOB AS MASTER OF CEREMOINES TO HOSE THE SHOW AS REQUIRED. GOOD PERSONALITY AND ABLE TO WORK WITH TEAM.