Customer Service Executive

Job Details

• Permanent position
• Top player in the Freight Forwarding industry
• Hybrid working arrangement
• Location: Kallang
• Working hours: Monday - Friday (8:30 am - 5:30 pm)
• Salary: Basic up to $3800 (VB + Flexi benefit)

Adecco has entered into a collaboration with a key player in the freight forwarding industry, providing global freight services. The individual in this position is responsible for delivering comprehensive customer service and managing all aspects of export and import operations.

Responsibilities:

• Updating shipments into the forwarding system.
• Generating freight booking and forwarding documents (verify copy HBL/HAWB, Finalized HBL/HAWB of Lading (HBL).
• Ensuring all the security arrangements, and forwarding documents are complete and accurate through verification.
• Manage and oversee the Permit Declaration activity in collaboration with the permit declaration vendor.
• Conveying all cargo-related incidents to customer service or external brokerage house.
• Follow cargo/shipment irregularity handling procedures.

Talents:

• Minimum 2 years of relevant work experience in Freight Forwarding, Consolidation Planning and Scheduling

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package and email to [email protected]
• Apply here and contact us to follow up

Duration: 1 year

Working hour: 5 days work week

Location: Lavender

Job description:

• Develop designs for all forms of media (including print + digital)
• Knowledge of design fundamentals, typography, etc. and have consultative approach to provide insights and feedback from design, look and feel standpoint
• Work with marketing and digital team to support design requirements following brand/product/campaign guidelines

Requirements:

• Min 3-5 years of experience in similar set up designing assets for healthcare/pharmaceutical industry and corporate
• Min degree in graphic design & arts or equivalent experience preferred

If interested, please email [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Responsibilities:

• Classroom support and logistics including preparation of class attendance list, AV set up etc.
• Programme logistics such as booking of rooms, transportation, catering for events.
• Process and maintain all procurement matters, including small value purchases and invitations to quote.
• Student activities.
• Invigilation, cross-checking of marks.
• Fault reporting as required.
• Any other tasks as required.

Requirements:

• Minimum Diploma in any discipline
• Able to work independently and problem solve
• Able to handle Audio Visual equipment
• Customer Service Oriented

SALARY RANGE: $3000 to $3,500

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Sous Chef is responsible to assist the Chef de Cuisine in managing the Kitchen as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing, and controlling the Kitchen operation and administration.

• Minimum 2 years work experience as Sous Chef or 4 years as Chef de Partie in a hotel or large restaurant with good standards; preferably with experience in luxury international brands.
• Qualification in Kitchen Production or Management will be an advantage. Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential.
• Basic Computer Skills in MS Office, and Recipe Maintenance System is preferred.

The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks
• Great exposure
• 12 months contract, potentially renewable and convertible

Main responsibilities

• Organize and communicate with different stakeholders to guarantee that work permits and contracts are renewed on schedule.
• Examine and confirm each and every invoice pertaining to high-quality control contractors.
• Obtain legal documentation and keep up-to-date external staff files (e.g. P File Management)
• Keep track of all employee movements, including hiring, moving, terminating, and changing a job's categorization.
• Make sure that the necessary external personnel records are gathered and kept up to date by conducting file reviews.
• Keep the leave database current, including controls and closures
• Work with the finance division to resolve payroll-related issues.
• Make that the worldwide onboarding and offboarding processes are efficient and seamless.
• Observe all relevant legal, regulatory, and internal compliance standards, as well as the requirements for financial security.

Qualifications and Profile

• Prior experience in HR admin/HR generalist support/contract and invoice management will be highly preferred
• Good knowledge in MS Office especially Excel

Next Step

• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Amos Tan Jun Han

EA License Number: 91C2918

Personnel Registration Number: R23113385

• Handle day-to-day financial matters, month-end and year-end accounts closing (such as assessing the adequacy of accruals/provisions), and preparation of the monthly and year-end audit schedules and financial reporting packages
• Liaise with various departments in the collection of information and documents
• Process internal charge and reclassification requests
• Process miscellaneous receipts and follow up on unaccounted sums
• Identify and perform clearing for offsetting transactions for balance sheet
• accounts
• Prepare bank reconciliation and resolve reconciling items
• Investigate and resolve user’s queries
• Prepare GST and other statistical submissions

Requirements

• At least a Diploma in Accountancy
• Proficient in Microsoft Office such as MS Word, Excel, and PowerPoint
• Able to take pressure and work within tight deadlines
• Independent, meticulous and with positive attitude

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Duration: Jan 2024 - Jun 2024
Salary: $12/hour
Working hour:
Shift 1: Mon - Fri (8am - 5.30pm)
Shift 2: Mon - Thu (8am - 8pm)
Location: Loyang Way (Pick up transport from Pasir Ris, Tampines, Bedok)

Job Description:
• To conduct quality check of product, boards and panels
• Adhere to Work-Station-Instruction Procedures
• Responsible to fill out proper documentation
• Responsible for maintaining Good Discipline and Housekeeping
• Other ad hoc duties as assigned

Requirement:
- Min A Level
- Able to commit for 6 months
- Able to start work immediately

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Company overview:

Meyzer Group, a leading fintech innovator, dedicated to innovation and excellence. As we expand our horizons, we are currently seeking a results-driven Business Development Director to contribute to our growth. This position offers a unique opportunity to lead strategic initiatives, foster client relationships, and play a pivotal role in shaping the future success of Weyzer Group. If you are a dynamic professional with a proven track record in business development, we invite you to join our team and be a driving force in our journey of advancement and achievement.

Job Description:

• Generate and evaluate leads, as well as cultivate client referrals.
• Manage existing clients with strong sales support.
• Develop compelling sales presentations and proposals.
• Monitor competitors, market conditions, and product developments.
• Create and execute sales action plans, including direct marketing activities.
• Maintain accurate sales activity records and reports.
• Ensure compliance with contract specifications through follow-up on all sales activities.
• Monitor and report on sales activities for management.
• Uphold confidentiality to protect the organization's value.
• Identify and nurture a pipeline of potential clients, focusing on corporations for inbound and outbound business solutions.
• Understand client needs and promote corporate services and solutions.
• Collaborate with senior management to devise and execute a business development strategy.
• Stay informed about market trends, build an industry network, and attend relevant events.
• Provide feedback to senior management to enhance the firm's competitive edge.
• Achieve specified sales targets.
• Undertake any other duties assigned by the management.

Requirements:

• At least 5-8 years of sales experience
• Strong business acumen with the ability to convert network into business
• Strong presentation and communication skills

The Opportunity

• Opportunity to work within a global leader in the SaaS Tech industry. This role will be part of the global team of talented marketers that is setting a new standard in partner marketing by building unique and innovative campaigns that our partners love. In this role, you will be responsible for marketing ‘to’ and ‘through’ our partners in APJC.
• Salary up to $6k (subjected to experience)
• Working location: CBD
• Working arrangement: Hybrid (Subject to changes)
• 6 months contract

Job Scope

• Plan, design, and execute creative marketing initiatives with strategic partners and distributors by:
  • Building relationships with key contacts
  • Developing education initiatives or promotions for partner teams to drive lead generation and new business, and
  • Building effective campaigns. You will mainly focus on the small and medium business segment
• Work in close alignment with partner marketing teams to find opportunities to collaborate in partner programs and facilitate execution using partner marketing funds.
• Build resources and collateral to enable partners and teams
• Collaborate across the regional business leadership, marketing, strategy, product, and sales teams to align partner plans with marketing priorities and execute the partner plan through marketing teams.
• Manage channel campaign reporting, monitor quarterly metrics, and make necessary program adjustments to improve performance

Requirements

• Bachelor's degree or equivalent
• 3+ years of marketing experience, minimum 1 year in the tech industry preferred
• Innovative and creative problem-solver with strong communication skills
• Exceptional team collaborator, open to idea/project iteration
• Ability to prioritize and execute on multiple work streams
• Comfortable with project management across multiple teams

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Job Role & Responsibilities:

• Plan and carry out the daily programme, developmental and care-giving tasks as assigned
• Attend to the health, hygiene and safety needs of the infants
• Create a safe environment and provide the best possible care to infants under their care
• Build and maintain good rapport with parents

Job Requirements

• Obtained at least a Advanced Certificate in Early Years (ACEY) or Higher Certificate in Infant Care (HCIC), or its equivalent
• First Aid Certificate recognized by ECDA
• Minimum 2 years experience in similar setting
• Good interpersonal and communication skills

We offer a competitive remuneration package plus benefits to the right candidate. Suitably qualified applicants are invited to send your updated resume in MS Word via APPLY NOW button.

The Opportunity

• Opportunity to work for one of the leading financial service providers and top banks
• Great exposure
• 6 months contract, potentially renewable and convertable

Responsibilities

• Contact delinquent customers for payment and containing flow of delinquent accounts.
• Provide customers with sufficient information and the appropriate methods to make payment to the Bank.
• Review customers' profiles and introduce the most effective collection actions.
• Negotiate payment schedules that will ensure maximum recovery and minimum risk exposure to the Bank.
• Escalate irregular cases promptly to team leader for advice and direction.

Profile/Qualifications

• 6 months contract, with extension option by Bank
• Minimum diploma holder
• Knowledge / experience in customer service, telemarketing and call centre will be added advantage
• Good communication skills, preferably proficient in multiple languages / dialects
• Emotionally resilient with good negotiation skills
• Good analytical and decision-making skills
• A team player with good interpersonal skills
• Proficient in Microsoft Office applications

Next Step

• Prpare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

• Partner with managers, offering HR advice for success.
• Lead end-to-end recruitment, guide hiring managers.
• Drive campus recruitment, enhance employer branding.
• Manage yearly learning plans, ensure training effectiveness.
• Boost employee engagement, organize events, address issues.

Requirements:

• Minimum Diploma/Degree in HR management or other related courses with at least 2 years of relevant experience.
• Proficient in MS Office

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Coordinate training logistics and manage records accurately.
• Evaluate and recommend in-house and external training vendors.
• Communicate learning calendars and encourage employee participation.
• Ensure accurate and prompt submission of training grants.
• Administer training bonds, internships, and employee engagement activities.

Requirements:

• Minimum A Level/Diploma/Degree with at least 2 years of HR L&D working experience.
• Proficient in MS Office.
• Knowledge of HRIS will be an advantage.

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

In charge of daily food preparation and order

Check food quality

Plan and order ingredients

Reponsible for kitchen hygiene and sanitization

Oversee overall activites of the kitchen

And other duties assigned by Director

Must a team player

Good communication skills

Have good initiative, a self starter

The Opportunity

• Opportunity to work within a global leader in professional services.
• Duration: 6 months contract (convertible to perm, subjected to performance)
• Salary Range: $2500
• Working hours: Office hours
• Candidates without experience are welcome to apply as training will be provided!

Job Scope

• Plans, builds, and nurtures relationships within assigned accounts/prospects to position
• Direct responsibility for the identification, contact, qualification and development of qualified new accounts and opportunities
• Develops account plans that are focused on maintaining/growing accounts
• Uses industry best practices to qualify and prioritise leads and generate qualified sales opportunities
• Research target businesses and formulate plans for outbound lead generation
• Support Sales team with event preparation and onsite
• Updating Salesforce with progress, notes and related documents

Requirements

• Min Diploma required.
• Proficiency in Microsoft Office (Excel, Word, and Powerpoint)
• Self-driven individual who takes initiative.
• Strong communication skills in both written and spoken English.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

• Data entry
• Assist with account opening administrative work
• Open, staple, sort and scan forms in mailroom
• Administrative support for daily operations.

Requirements

• No experience required as training will be provided
• Able to commence work within short notice

[Joy Yeow Zhi Qian]

[Personnel EA Registration Number: R2096261]

Recruit Express Pte Ltd EA Licence No: 99C4599

Company overview:

Meyzer Group, a leading fintech innovator in BPO. Known for our client-centric innovation, we specialize in technology-driven operations and customer services for both internal and external clients. Seeking a dynamic GM for our BPO division. This role emphasizes strategic tech leadership, operational excellence, client relationships, and managing customer services. Join Meyzer Group to lead transformative change and shape the future of tech-driven BPO.

Responsibilities:

· Work collaboratively with management to shape the vision and implement strategies for the Business Unit (BU).

· Identify business opportunities and analyze industry trends to create effective business roadmaps.

· Contribute to the development and presentation of proposals for business development.

· Engage in sales and marketing activities to build a robust pipeline and establish a clientele base.

· Ensure the profitability of the BU's operations.

· Develop an execution plan for the efficient delivery of business services, prioritizing quality.

· Cultivate and maintain professional relationships with customers, including C-level executives.

· Understand customer businesses and create service offerings that meet their needs.

· Identify and cultivate partnerships to drive BU growth.

· Perform resource planning and allocation to meet business objectives.

· Foster the growth and mentorship of the team.

Requirements:

· 3-5 years of BPO experience, including a minimum of 3 years in a management role.

· Strong understanding of Finance & Accounting and HR processes, with knowledge of outsourcing complexities.

· Excellent presentation and communication skills.

· Customer-centric mindset with a passion for building and maintaining client relationships.

· Self-driven, results-oriented individual with the ability to excel in a dynamic environment.

You will be responsible to assist the efficient running of the department in line with Hyatt brand standards, whilst meeting guest and owner expectations. The Housekeeping Supervisor is responsible to assist to manage all functions related to the cleanliness of the hotel's guest rooms and public area.

• Possess minimum G.C.E. "O" Levels.
• Minimum 2 years experience in hotel operations in similar capacity.
• Possess good problem solving, administrative and interpersonal skills.

The Opportunity

• Opportunity to work with an Established Hospital! Providing user support on new clinical systems for the medical staff, training will be provided.
• 5 days office hour (On call support duty and shift hours support base on rostering)
• No experience is welcome to apply!
• Someone working in healthcare or hospital environment before welcome to apply!

Job Description:

• Provide clinical support for clinical systems
• Provide both on-site and off-site clinical support to the end-users
• Assist users through the problem-solving process
• Participate in testing clinical systems for implementation
• Gather feedbacks to improve the clinical systems
• Conduct and facilitate users training session
• Provide 24 x 7 on-call application support to users

The Talent:

• Nitec or Diploma in a healthcare discipline (nursing, allied health, medicine)
• Min 1-year continuous clinical experience in any healthcare organization
• Customer service experience will be added advantage

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Responsibility

• Follow established SOPs to perform failure investigations, battery safety testing, and designs of experiments (DOEs) as needed.
• Support in end-to-end test design; plan and validate for new product introduction from prototype to mass production.
• Under the supervision of Safety engineers, support the development and documentation of test procedures, test plans, and corresponding reports.
• Specify and implement test process control and data collection methods, document for data integrity and traceability.
• Interact with internal test/lab groups to ensure that testing across different technology spaces are aligned and meet standards; ensure on-time completions and assessments.
• Manage and maintain daily operations of test equipment and tools, keeping track of lab tools and supplies.
• Ensure appropriate calibration and upkeep of equipment and related spaces.

Requirements

• Degree or Diploma in Mechanical/Electrical/Electronic engineering or equivalent
• Knowledge of hardware product design and experience with disassembly, system and component analyses, and repair
• Project experience as in one of the following technologies is preferred: battery cells and or packs, PCB (e.g. SoC, Memory), and or power adapters/supplies
• Proficiency with hand tools, electronic measurement equipment, scopes, and other sensors/scanning suites — e.g. digital multimeter, high-speed video, microscopes, thermocouples— are desirable. Experience with X-ray and CT scanners highly desirable
• Experience with battery and/or PCB or electrical components, and associated failure mode analyses, are highly desirable.
• Knowledge of battery design and failure mode and analysis is a plus

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

• Assist classrooms with setup and attendance.
• Coordinate program logistics, room bookings, and catering.
• Handle procurement, purchases, and quote invitations.
• Manage activities and invigilation duties.
• Report faults and perform additional tasks as needed.

Requirements:

• Minimum Diploma holder with at least 1 year of relevant work experience.
• Proficient in Audio Visual Equipment, MS Office

Interested candidates please send in your resume to:
Yvonne Suan Ying Zhen
Outsourcing Team
Email: [email protected]
EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Supporting restaurant management in overseeing daily operations and quality issues
• Daily opening and closing of the restaurant
• Take in charge maintaining all aspects of the restaurant operation

Requirements:

• Strong written and spoken communication skill
• Good interpersonal skills
• A team player with initiative and good service oriented attitude
• Basic knowledge of service sequence in good standard
• Willing to learn the required standard to service in fine dining

Benefits:

• 5 day work week
• Shared tips
• Staff meal
• Incentive programme

Notes:

• Opportunities available for career progression
• Working location : Mandarin Gallery

Shangri-La Rasa Sentosa, Singapore

We are looking for a Food & Beverage Supervisor to join our team!

As a Food & Beverage Supervisor, we rely on you to:

• Interact and engage with guests and maintains high quality service standards
• Motivate team members and maintain a high level of team cohesiveness
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels for guests
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet
• Maintain Food Hygiene and Safety Standards

We are looking for someone who:

• Has a passion for Food & Beverage
• Loves interacting with guests
• Believes in teamwork
• Enjoys delivering high quality guest service with a welcoming manner
• Preferably has experience working in either a restaurant or a hotel environment
• A self-starter and a team player
• Willing to work shifts

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

DUTIES & RESPONSIBILITIES

1. Linen & Uniforms Operations:

1.1. Receives and issues linen and uniforms.

1.2. Checks condition of linen and uniforms.

1.3. Checks and folds washed linen and towels.

1.4. Sorts and counts soiled F&B linen before sending to contractor for washing.

1.5. Performs minor upholstery repairs in guest rooms and public areas as and when required.

1.6. Assists in darning and sewing of linen.

1.7. Responsible for the upkeep of linen room.

1.8. Assists in the sewing and laundering as and when the need arises.

1.9. Performs any other duties as and when assigned by Laundry/Linen Keeper.

1.10. Attends meetings and training as and when required

2. Laundry Operations:

2.1. Handles staff uniforms, Rooms linen and F&B linen.

2.2. Conducts counting, sorting of staff uniforms and linen for washing.

2.3. Assists in washing of staff uniforms and linen with appropriate laundry detergents and correct washing programme when required.

2.4. Assists in operating of dry-tumbler to dry the washed uniforms and linen when required.

2.5. Assists in ironing of washed uniforms and linen carefully after the drying process when required.

2.6. Maintains the cleanliness of work area and equipment.

2.7. Reports maintenance defects of the laundry equipment to Laundry / Linen Keeper.

3. Performs any other duties as and when assigned by the Laundry/Linen Keeper.

Job Description

• The Sommelier has an extensive knowledge of wine.
• He/She is responsible for advising and recommending to patrons according to their personal wine needs, i.e taste, food and wine pairing, the occasion or the budget.
• He/She is also responsible for selecting wines, creating drink lists and managing stock.
• He/She builds and maintains the wine list according to the needs of the establishment.
• He/She is also responsible for training on wine and other beverages by conducting wine tastings.
• Administer purchasing and receiving procedures.
• Analyse alcoholic beverage business.
• Analyse service quality and customer satisfaction.
• Develop and motivate team members through capability development.
• Identify and establish internal and external stakeholder relationships.
• Implement loss/risk prevention.
• Lead team to implement change.
• Manage and implement business continuity plans.
• Manage compliance with food and beverage hygiene policies and procedures.
• Manage cost and quality controls.
• Manage crisis situations.
• Manage guest service.
• Manage training.
• Manage wine business.
• Prepare and serve wine.
• Understand new and old world wine producing countries.
• Understand sparkling, sweet and fortified wines.
• Understand viticulture, vinification and wine packaging.

Qualifications:

• Certification as a sommelier or a degree in hospitality is beneficial.
• Previous experience as a sommelier, wine steward, or in a hospitality role.
• Extensive knowledge on wines and regions of the different types.
• Knowledge of vineyards and wineries.
• An understanding of the wine making process.