Customer Service Executive (Salaries Centre)

M-F: 8am - 5.30pm

Depot Road

$2.6k

2 years contract

Duties:

• Analyse, update data, verify and process pay transactions to ensure payment accuracy and timeliness.
• Analyse doubtful pay transactions, diagnose problems and determine follow-up actions to resolve/pre-empt potential problems.
• Highlight/recommend improvements and solutions to enhance operational efficiency and effectiveness.
• Handle customers’ queries, disputes, appeals, feedback promptly in a professional manner to achieve positive customer experience.
• Handle customers’ queries (via telephone / email) escalated from Call Centre
• Handle queries from walk-in customers
• Handle first level troubleshooting with regard to the Internet e-services
• Escalating complex queries for superior’s intervention
• Engaging customer in change management campaigns
• Suggest improvements arising from feedbacks or interaction with the customers
• Submit daily report in a timely manner

EXPERIENCE

• At least 1 year of working experience.
• Relevant experience in payroll processing and/or customer service is an advantage.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

about the company

My client is a manufacturing company. With more than 20 years history, this is a great brand to join at an exciting time in their development.

about the job

• PO processing & confirmation of PO to customers (SO Creation)
• Prepare shipping documents, invoicing and other documents required
• Weekly re-schedule report to customers
• Trace the shipment to ensure on time delivery
• Manage invoicing and receivables including exceptions i.e. L/C preparation
• Handling order related issues and claims
• Receiving, validating and processing sales order
• Quotations generation and monitoring of delivery shipment
• Act as operation focal point for customer queries (e.g. documentation and shipment status) and complex sales order resolution

skills & experience required

• Degree / Diploma / Higher NITEC / NITEC qualification
• Min 7 years for lead and min 3 years working experience for specialist in a Medtech / Pharma / Medical Manufacturing / Commercial - Distribution Center environment
• Experience in handling Letters of Credit, knowledge of import/export control, certificates of origin including liaise with Chambers of Commerce for certification
• Solid knowledge of international trade regulations and documentation requirement
• Experience handling order of SKU 6000 or more will be a plus
• Hands on with order management, processing , fulfilment
• Super SAP / Proficient SAP user (MM module)

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Responsibilities :

• Provides onsite support to users with good customer satisfaction for main and off-site;
• Service cases escalated by helpdesk, ensure service report form are completed and update/close the tickets on a timely manner as per ticket update/closure procedure;
• Helps to maintain or improve the overall image of the support team;
• Level 1 & 2 level trouble shoot and problem resolutions;
• Provide technical and operation support;
• Work to reach service level target;
• Break/fix for patches, software distribution and preventive maintenance;
• Managed the media and documentation related to the equipment supported;
• Scanning and Software Distribution Agent installation and reinstatement of agent as needed during transition, wall to wall and steady state activities;
• Install the inventory scanning agent upon any new asset;
• Deployment/cloning/Hardware change that needs reinstallation of the agent. (Agents and instructions will be provided by customer);
• Reinstate inventory scanning agent on the PCs/laptops for those cases highlighted by the asset administrator where the agent is not responding back to the server after the periodic scanning; Provide the listing of any disposed assets from the environment to asset administrator for updating the asset repository

Requirements:

• Excellent communication and inter-personal skills
• Meticulous, analytical and able to communicate effectively
• Able to work independently with minimum supervision
• Diploma/ITE graduates in Computer Science/Electronics/IT or equivalent
• Experience in related field for 1-2 years
• Relevant experience in supporting PC/notebook hardware, network printer, MS Win 2K vista and standard software and Outlook client, desktop setup, wireless, Active directory, printer setup, Outlook client, basic TCPIP troubleshooting, VPN setup/ troubleshooting

Job Title: Recruitment Consultant

Job Overview: As a Recruitment Consultant, you will be responsible for identifying and recruiting top talent to meet the staffing needs of client organizations. You will play a crucial role in the entire recruitment process, from sourcing and screening candidates to negotiating offers and facilitating the hiring process.

Key Responsibilities:

1. Client Interaction: Build and maintain strong relationships with clients to understand their hiring needs.
   Consult with clients to define job requirements and understand company culture.
   
2. Candidate Sourcing: Utilize various sourcing methods (job boards, social media, networking, etc.) to attract and identify potential candidates. Conduct thorough candidate interviews and assessments to evaluate skills, experience, and cultural fit.
   
3. Job Posting and Advertising: Write and post compelling job descriptions on various platforms. Develop and implement effective recruitment advertising strategies.
   
4. Screening and Selection: Review resumes and applications to shortlist qualified candidates. Conduct initial phone screenings and interviews to assess candidate suitability.
   
5. Interview Coordination: Coordinate interviews between candidates and clients. Provide timely feedback to both clients and candidates.
   
6. Negotiation and Offer Management: Facilitate salary negotiations and communicate job offers to successful candidates. Work closely with clients and candidates to ensure a smooth hiring process.
   
7. Market Research: Stay informed about industry trends, salary benchmarks, and talent market dynamics.
   
8. Compliance: Ensure adherence to legal and ethical standards in the recruitment process. Stay updated on relevant employment laws and regulations.
   

Qualifications:

• Diploma or Bachelor's degree in Human Resources, Business Administration, or related field.
• Proven experience as a Recruitment Consultant or in a similar role.
• Strong understanding of recruitment processes and best practices.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, target-driven environment.
• Exposure to the Oil & Gas and Energy sectors is advantageous.

Skills:

• Strong negotiation and influencing skills.
• Exceptional organizational and time management abilities.
• Proficiency in using Applicant Tracking Systems (ATS) and other recruitment tools.
• Familiarity with employment laws and regulations.

Working Conditions: Recruitment Consultants often work in office environments, but they may also attend client meetings or networking events. The role may require occasional overtime or flexible hours to accommodate client and candidate schedules.

Admin Executive (Medical)

Depot Road

$2300 - $3000

2 years contract

Key Accountabilities / Responsibilities

1. Support and track submission of reports (including medical reports), identify cases of delays and to take timely follow up actions including updating of records in system.

2. Identify and monitor cases that require further medical reviews, take appropriate actions to identify and expedite cases that have experienced delays or lapses and/or to prevent delays

3. Accurate and timely processing of medical reports and related documents received.

4. Liaise with various internal and external parties for prompt follow up and resolution.

5. Manage cases for cessation and resumption of medical reviews, including managing the notifications.

6. Manage cases that require change of appointments with internal or external agencies

7. Manage cases of requests and appeals, reviewing the background details, engaging the requestor and relevant agencies, prepare submission and make recommendation to the relevant authorities for approval and all necessary follow up till satisfactory closure.

8. Assist to prepare report submissions and updates to management

9. Provide customer service and respond appropriately to public queries.

Minimally Polytechnic Diploma and above.

SKILLS

IT savvy and good working knowledge of Office and other common software

Excellent interpersonal and communication

High customer service orientation

Good command of English (written and spoken).

Highly Disciplined, detailed and meticulous

Initiative and proactive

Analytical with good problem solving skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Provide instruction and training to customers for start-up and operational of UPS and DC systems.
• Collaborate closely with customers and engineers to ensure site work is done in a safe manner.
• Maintaining track of maintenance contracts and ensuring prompt completion of tasks.
• Assist and provide technical support to customers for UPS and DC systems and coordinate with end-users for onsite battery installation, commission, repair and maintenance.

Requirements:

• Minimum Diploma in Electrical/ Electronic Engineering or equivalent.
• At least 5 years of relevant experience in UPS and DC power industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

RESPONSIBILITIES AND RESULTS:

• Answering incoming calls and making outbound calls to customers or clients.
• Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up to date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirement

• Minimally Nitec qualifications in any disciplines
• Minimum 1 year Customer Service Experience in technical or non-technical call center environment.
• Knowledge in Windows OS, Active Directory Account Administration, MS Outlook, mobile devices support.
• Excellent communication skills, strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Singapore citizen only.

Client is a REITs Property Management firm, looking for a Finance Executive. This will be a 6 months contract.

Responsibilities:

• Prepare monthly financial statements including bank reconciliation and schedules
• Prepare billing and collection for Accountant to review
• Perform analysis on financial statements for management reporting purposes
• Prepare GST reporting
• Liaise with Operations team
• Liaise with external auditors for year-end audit / tax matters
• Assist in the Preparation of forecast and budget
• Support any other ad-hoc assignments as required

Requirement:

• Diploma / Degree in Accounting
• At least 2 years of relevant experience in handling full set of accounts
• Meticulous, analytical and independent
• Able to meet the tight deadlines
• Proficient in MS Office applications

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

Job Description:

• To provide accessible, timely, effective, efficient and professional quality service to resolve problems and to delight.
• Polite and professional service.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, Local Area Network (“LAN”), centralized infrastructure, Wide Area Network (“WAN”), and voice services related Service Requests;
• "How-to" assistance for Customer-defined common off the shelf applications included in its standard End User Service platform images;
• Coordination for employee user account administration, activation, changes, and terminations, including:
• Password/account setup and reset (various Customer system platforms) remote access connectivity (e.g., VPN), email accounts, host IDs, password resets, customer authorized mobile devices, voice/ mail administration, telephone lines, End-to-end ownership for Incident identification, escalation, resolution, and closure as agreed.

Requirements:

• Minimum 1 years experience in service desk or helpdesk environment
• Able to work in a team to support end-users needs in IT hardware and software issues
• Excellent interpersonal and communication skills to speak with different stakeholders and users
• Singapore citizen only
• Training and certification provided

Company:

Description:

Marsh has an exciting and challenging opportunity available in their Asia business and is seeking suitably qualified and experienced senior Risk Advisory executives for the following position based in the firm’s Singapore (preferred) or Hong Kong office.

Head of Resilience Consulting, Marsh Advisory, Asia

What can you expect?

Marsh Advisory is seeking a Senior Leader to continue the build out of their Strategic Risk Consulting (SRC) practice across Asia. SRC includes Resilience, Climate & Sustainability, Cyber and Enterprise Risk Management capabilities. Within this key practice, Marsh Advisory is seeking an experienced professional to lead the sales and delivery of their largest and most complex Resilience projects. Individuals will be actively involved in the development of the strategy of the practice, proposition development, sales, and management. Typical projects include advising clients on identifying the most consequential traditional and emerging threats to their organization, developing effective responses to business disruption, designing and implementing integrated risk and resilience frameworks and providing assurance over the effectiveness of resilience arrangements. 

We are seeking individuals with the following expertise – in consulting, operational, sales and/or management roles:

• Business Continuity Management
• Crisis Management
• Supply Chain resilience
• Physical climate risk resilience
• IT Disaster Recovery
• Operational Resilience
• Physical Security

We will count on you to:

Practice Leadership:

• Develop and execute Marsh’s Asia’s Resilience Consulting strategy, in line with the global consulting and resilience risk management advisory strategies.
• Maintain knowledge of Marsh’s global current and future resilience capabilities.
• Enhance the current consulting propositions and develop new capabilities within this practice.
• Drive the open sharing of information and expertise across Marsh.
• Provide regular updates (i.e., reporting) of practice performance of key sales and operational metrics.

Client Development:

• Develop and convert new and expanded business opportunities, independently and/or through spheres of influence within the internal Marsh network as well as other businesses within Marsh McLennan.
• Coordinate all marketing activities (e.g. seminars, mailings, etc.), in conjunction with the wider Marsh Advisory and Marsh Asia.
• Direct, perform, and/or review research (e.g. reviews, annual report, financial data, benchmarking, etc.) for business development purposes.

Project Oversight:

• Lead/oversee select and/or priority commercial consulting engagements.
• Formulate new approaches of applying resilience processes and technologies.
• Conduct peer reviews, confirm client expectations, and monitor client satisfaction of deliverables and services.

Communications:

• Develop and effectively deliver complex written and oral communications, such as proposals, technical concepts and project deliverables.
• Articulate internal and external business goals and overall strategies needed to attain business goals.

What you need to have:

• 15+ Years progressive professional experience, including resilience consulting, in one or more of the disciplines outlined above.
• Demonstrated ability of successfully leading and building out a consulting practice.
• Successful track record of business development and management including competitive proposal development.
• Well-versed on current resilience related technologies, industry developments, and issues, to direct best practices and resources, in a specialty area/identified business need
• Experience as a trusted resilience related advisor to senior client executives and demonstrated capabilities in influencing senior executives to board level.
• Strong knowledge and experience of industry standards, frameworks, and regulations in resilience related areas.
• Understanding of risk and methodologies for the quantification of loss event magnitude and probability
• Experience in the management and career development of resilience related consultants
• Evidence of analytical expertise and thought leadership in resilience related areas outlined above.
• Experience in public speaking at conferences, panels, and other events related to areas of resilience advisory.
• Knowledge of resilience related insurance is very helpful but not essential.
• Bachelor degree and ideally a Master’s degree in a relevant discipline
• MBA is beneficial, but not essential.
• Membership or accreditation with Business Continuity Institute, Disaster Recovery Institute or another relevant risk management body preferred.  Experience or credentials related to Enterprise Risk Management, Cyber Risk or Climate & Sustainability Risk frameworks is an advantage

What makes you stand out?

• Ability to identify problems, synthesize core issues, and develop innovative solutions and propositions to demonstrate the practice’s core skills and capabilities.
• Strong communication and influencing skills.  Demonstrated capabilities in presenting complex analytical topics to senior client stakeholders (to Director and C-Suite).
• Ability to efficiently manage multiple client relationships.
• High level of quantitative/analytics skills.
• Excellent organization and resource (people, projects, time) management.
• Demonstrated supervisory and teamwork experience.
• Ability to develop and close business opportunities.
• Interest in insurance, data & analytics, and risk management.
• Autonomous and self-starting.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

MARSH

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $20 billion and 85,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube.

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #2 on the 2023 Singapore Best Workplaces™.

We’re proud to offer market leading employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career.

We know that people are the differentiator in our business, and that's why we want to meet you.

What you'll Do!

• Drive Adobe's Customer Experience platform engagement at large enterprises in Singapore.
• Market & sell deep and wide across the organization.
• Build and Lead CXO-level executive level relationships as well as establishing meetings with a broad array of marketing executives - proactively selling into multiple levels of an organization.
• Collaborate with the different Adobe business units & functional teams (Solution Consulting, Professional Services, etc) and articulate the differentiated value of Adobe.
• Overachieve revenue quota contributing to the region’s overall plan

What you need to succeed

• Strong sales track record of selling in Financial Services industry in SEA region, particularly Singapore.
• Deep Experience of working across large, complex, strategic accounts.
• Must have a strong understanding and experience in leading a long term and complex sales cycle
• Consistent over-achievement of quota in past position
• A degree in a business / marketing related field
• Dedicated and positive demeanor

Adobe for All

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.

Take the plunge and jump in

Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

Summary:

The 1st Level Support is required to provide 1st point of contact for customers and provide excellent customer service to address their inquiries, concerns, or complaints.

Responsibilities:

• Answering incoming calls and making outbound calls to customers.
• Manage incoming emails.
• Provide Live-Chat support.
• Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance.
• Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
• Providing exceptional customer service by addressing customer needs and concerns promptly and professionally.
• Ensuring accurate and complete documentation of customer interactions and transactions in the system.
• Keeping up-to-date with product knowledge, policies, and processes to provide accurate and relevant information to customers.

Requirement:

• Minimally Nitec qualifications in any disciplines
• Minimum 1 year Customer Service Experience in technical or non-technical call center environment
• Strong customer service skills, good problem-solving skills, and the ability to work well in a team environment.
• Able to manage multiple tasks simultaneously, work under pressure, and have a flexible schedule to accommodate varying shifts.
• Basic computer skills and proficiency in typing are also important.

Client is a government-owned investment company who is seeking a highly organized and detail-oriented individual to provide administrative support to 3 Senior Managers.

Responsibilities:

• Manage executive calendars, schedule meetings, and coordinate travel arrangements (i.e. flight, transport, accommodation, visa application, itinerary coordination)
• Prepare and edit correspondence, reports, presentations and minutes taking, post meeting follow-ups for executives
• Manage emails and telephone calls professionally, re-direct or take messages and proactively deal with issues in a timely and efficient manner.
• Assist with event planning and coordination
• Handle confidential information with discretion
• Perform general administrative tasks such as filing, data entry, and record keeping
• Act as a liaison between executives and internal/external stakeholders

Requirements:

• Bachelor's degree
• Proven experience as an executive assistant in the Banking/ Finance industry
• Fluency in Japanese (written and spoken) is required to effectively support Japanese Senior Manager(s)
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Office Suite
• Ability to multitask and prioritize tasks effectively
• Experience handling confidential information with discretion

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

about the company

Our client is a powerhouse leader in Real Estate Investment Trusts (REITs), with a strong global presence. They are expanding their capabilities to recruit for a Group Head of Communications and Marketing to manage and strategize on communications, branding, public relations and marketing efforts. This person will be working closely with group level c-suite executives to advise on marketing and communication.

about the job

Reporting to the Group COO, you will play a pivotal role in:

• Developing and implementing comprehensive communication and marketing strategies that align with the company's global objectives and enhance its market position.
• Leading a high-performing team to execute impactful public relations, corporate communications, and marketing campaigns.
• Managing relationships with key stakeholders, including investors, media, and industry partners.
• Overseeing the creation and distribution of compelling content across various platforms to enhance brand awareness and engagement.
• Monitoring industry trends, competitor activities, and market dynamics to inform communication and marketing strategies.
• Collaborating with cross-functional teams to ensure alignment between communication/marketing efforts and business goals.
• Providing regular updates and reports to the executive team on the performance and impact of communication and marketing initiatives.

skills and experience required

To excel in this leadership role, the ideal candidate should possess:

• Proven experience in leading communication and marketing functions within a global context, preferably in the real estate or financial industry.
• Exceptional leadership and team management skills, with the ability to inspire and guide a diverse team towards achieving strategic objectives.
• Strong strategic thinking and the ability to develop and implement effective communication and marketing strategies that drive business results.
• Excellent interpersonal and communication skills, with the ability to engage with internal and external stakeholders at various levels.
• Experience in crisis communication and issues management.
• Demonstrated success in managing budgets and resources effectively.
• A collaborative mindset, with the ability to work seamlessly with cross-functional teams.
• A global perspective and understanding of diverse markets.

Call Centre - Survey Experience Officer (Establishment)

Salary: S$3,000 ($2,650+$350 transport allowance)

Work duration: 6 mths (Renewable depending on performance and project)

Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work location: Clarke Quay / Novena (work in office)

The Survey Experience Officer (Establishment) is responsible for collection of employee listing information from company POC (Point of Contact) to submit the Occupational Employment (OED) registry.

He / She is also the single, primary source of contact to perform survey data collection from these POCs on the quarterly or ad-hoc surveys that the company is selected to participate.

The incumbent should possess skills in rapport building with the company POC in order to build a professional and friendly working relationship with the POC to collect all survey data.

Collection Methods:

1. Via outbound call activity

2. Via field visits out to company addresses

Data submission:

1. The incumbent is expected to perform daily updates of call outcomes using Excel files assigned to them

2. The incumbent must also submit the survey data collection details into the system and submit the completed survey

3. During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance

Job scope:

1. Adhere to required Standard Operating Procedures (SOP) in operations

2. Work closely with fellow team-mates, assigned team leads on the survey progress for each of the companies allocated to this

3. Update accurately the daily operations reports so that performance can be accountable

4. Perform necessary admin work and support as and when required to do so, including rectifying errors committed during collection when required by stake holders from the ministry

5. Adhere to key in case notes in ministry in house system provided for each case with each call outcome / updates on assigned cases

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• Reg No: R23117785 (Lok Ding Hann)

• Manage the operations and monitor on-site plants.
• Check compliance with safety and regulatory requirements

Requirements

• Degree in Engineering
• At least 2 years of hands-on operations and maintenance experience with Industrial Gas Plants

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Duties & Responsibilities

• Be clear of customer's security framework, such as information security policies, processes/procedures, guidelines and etc.
• Ensure compliance with customer's cybersecurity policies.
• Perform activities necessary to ensure customer's data systems and networks are secure, sure activities are not limited to log analysis and security assessment of customer ICT systems.
• To manage/conduct vulnerability assessment and coordinate penetration tests activities.
• To conduct information security awareness training

Requirements

• Degree in Computer Science, Information Systems, Engineering or equivalent
• At least 3 years of IT security experience in areas of security governance, risk management, application security design, security project management, security operation, network security
• Must have either:CISSP, CISM, CISA, CCSP or other similar security certifications
• Self-motivated with the ability to work independently and as a team member with minimal direction
• Strong interpersonal and stakeholder management skills
• Good written and communication skills
• Singapore Citizen only

Responsibilities:

• Handling PC support, Laptop, Outlook, Windows, Mac
• Software and hardware troubleshooting
• Support on desktops, notebooks, printers, scanners hardware components
• Responsible for providing excellent support and timely service
• Rectify simple IT fault like cleaning of disk drives and jammed laser printers
• Install and uninstall of software from desktop PCs and laptops
• Any other ad-hoc tasks as assigned

Requirements:

• Minimum NITEC in any discipline
• No experince required
• Singapore Citizen only
• Training and certification provided

About the Role:

The Senior Project Manager holds the responsibility for delivering services to customers in alignment with contractual commitments. Leading a team of engineers with diverse technological and domain skillsets, the Snr Project Manager ensures the effective and efficient development, implementation, and continuous operations and maintenance of projects to meet contractual obligations. This involves managing stakeholders, internal project teams, subcontractors/vendors, as well as overseeing time, budget, schedule, and risk to fulfill our commitments to customers. In the context of development projects, the Snr Project Manager is anticipated to possess knowledge of the SDLC methodology necessary to guide the implementation process. Additionally, the incumbent is expected to collaborate with other functional groups such as finance, legal, PMO, and procurement.

Job Responsibilities:

• Develop implementation strategies to achieve key project milestones, including delivery, tests, and payment goals.
• Create Project Management Plans, incorporating risk management practices for effective project management and delivery.
• Ensure the delivery of projects and products meets the required quality standards. Oversee testing and technical governance in alignment with internal standards and contractual obligations.
• Manage and forecast project financials to ensure project profitability.
• Lead and manage project team members, subcontractors, and vendors to achieve on-schedule and cost-effective project delivery while meeting requirements.
• Manage vendors, including procurement and contract management, ensuring alignment with customer obligations and prudent mitigation of gaps.
• Initiate, organize, and attend project meetings with customers, keeping project teams fully informed about progress, tasks, action plans, and deadlines.
• Anticipate, manage, and resolve issues, risks, dependencies, and impediments that may impact successful project delivery.
• Ensure accurate and timely project progress reporting to all stakeholders and project teams.
• Practice effective stakeholder management to set the right expectations throughout the project.
• Stay informed about relevant technological developments to enhance effectiveness in the role.
• Perform any other ad-hoc duties as required or assigned.

Job Requirements:

• Hold a Bachelor’s Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, or equivalent.
• Possess over 7 years of experience in Project Management of large-scale projects, with preferred technical knowledge in Microsoft Dynamics CRM/AX, .Net, Java, J2EE, Application Servers, Databases, etc.
• Demonstrate a customer-oriented and team player mindset, effectively leading and motivating team members towards common objectives.
• Be a self-starter capable of working under pressure and tight schedules, maintaining a positive and proactive attitude to anticipate challenges and resolve issues.
• Exhibit strong competency and experience in managing and motivating multi-disciplinary teams.
• Demonstrate proficiency with Microsoft Project or other project management reporting tools.
• Preferably hold certifications in Project Management, such as PMP and CITPM, and certifications in Agile, such as Scrum master or PMI Agile.
• Possess effective communication and presentation skills, both written and oral.

About Us

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us

About the Team Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.

Responsibilities:

1. Responsible for providing a clear narrative of core metrics with key insights to Governance & Experience business teams, including merchant product, creator product, customer experience, aftersales etc..

2. Become a key strategic thought partner for all business team leads; proactively identify problem areas and solve them together backed by data and insights, contribute to policy and product strategy development and execution.

3. Measure performance of key projects and launches and create an effective feedback loop for optimization.

4. Lead collaboration with other data & analytics teams outside GNE department leveraging each others' core capabilities; define and develop sensible KPIs and targets, produce monthly/quarterly management reporting, improve the data acquisition process given the constraints.

5. Lead a team of analysts ensuring quality output with high speed of delivery; give day-to-day directions as well as guide them for continuous growth in their capabilities and skillsets.

Qualitifications

1. Bachelor degree or above, major in mathematics, statistics, economics is preferred; or major in science or engineering or engaged in data statistics, analysis, modeling related working areas after graduation.

2. Proficient in SQL and tableau and familiar with Python or R for data analysis.

3. At least 10 years of working experience in data analysis partnering with business, preferably in the eCommerce or content platform business.

4. At least 3 years of people management experience required.

5. Written and verbal English skills are required for daily communications with global teams.

6. Have a strong learning ability and curiosity; familiar with starting a new business; able to lead a small project team to support business.

7. Have a strong ability to work under pressure, have the courage to overcome difficulties, and accept challenges.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Royal Ocean Marine is seeking an Assistant Technical Manager (Automotive) to join our client team. As an Assistant Technical Manager, you will contribute to the smooth operation of our automotive department, ensuring technical excellence and customer satisfaction.

In this role, you will work closely with the Technical Manager and collaborate with the maintenance team to handle technical tasks, drive continuous improvement, and provide excellent customer service. You will be responsible for overseeing the technical operations and ensuring that all automotive services meet the highest standards of quality and safety.

If you have a passion for the automotive industry, strong technical skills, and leadership abilities, we would love to hear from you.

Responsibilities

• Assist the Technical Manager in overseeing and managing day-to-day technical operations
• Collaborate with the team to develop and implement technical strategies and improvements
• Manage technical projects, ensuring timely completion and adherence to budget
• Monitor and maintain up-to-date knowledge of technical advancements, industry trends, and regulations in the automotive field
• Provide technical guidance and support to the automotive team
• Ensure high-quality standards and customer satisfaction in all automotive services
• Identify areas for process improvement and implement best practices

• Bachelor's degree in Automotive Engineering /Mechanical /. electrical or electronic or a related field
• Previous experience in a technical role in the automotive industry will be added advantage
• Strong knowledge of automotive systems and components/ repair /maintenance
• Excellent problem-solving and analytical skills
• Ability to effectively communicate technical information to team members and clients
• Experience in project management and leading technical teams
• Knowledge of industry regulations and standards
• Ability to prioritize tasks and manage multiple projects simultaneously
• Strong leadership and interpersonal skills

This position is only open for Local Singaporean/local permanent resident as first priority. If you do not hear from us in 2 weeks, please treat this application as unsuccessful.

Chan Chee Meng

EA 07C3069

R1110620

• Assist in the planning, coordination, and execution of IT projects within the organization.
• Work closely with project managers to ensure projects are delivered on time and within budget.
• Track project progress and provide regular updates to stakeholders.
• Coordinate project meetings, including scheduling, agenda preparation, and meeting minutes.
• Manage project documentation, including project plans, requirements, and deliverables.
• Assist with resource allocation and task assignment within project teams.
• Identify and help resolve project issues and risks.
• Support project communication and stakeholder management.
• Assist with project financial tracking and reporting.
• Provide administrative support to project teams as needed.

• 1-5 years of experience in project coordination or similar role.
• Proficiency in project management tools and software.
• Strong organizational and multitasking abilities.
• Attention to detail and ability to work in a fast-paced environment.
• Knowledge of project management methodologies and processes.

Includes comprehensive insurance for self and family. Includes Specialist and Dental Coverage.

Includes Standard Annual and Sick Leave

• Respond to sales enquiries and prepare quotations in the timely manner.
• Manage sales and technical support to new and existing customers.
• Supervise and update status of sales quotes and proposals.
• Keep good customer business relationship.

Requirements:

• Diploma in Chemical/Mechanical/Mechatronics Engineering.
• At least 1 year of experience in Mechanical Instrumentation & Controls.
• Strong communication, interpersonal and customer service skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Generate new leads for the sales team by calling manufacturing contacts to introduce products and services.

Requirements:

• GCE “O” Level and above
• At least 2 years of sales and customer service experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740