Full Time/ Part-Time Patient Service Officer (TCM Clinic)

Job scope and responsibilities:

· Attend to patients and perform front-desk reception duties such as patient registration, appointment making, billing, etc.

· Administrative duties such as insurance claims, etc.

· Herbal medication dispensing, packing and stock taking.

· Assist TCM Physician during consultations if required.

· Maintenance of hygiene and cleanliness of clinic.

· Any other duties as required.

Requirements

· Experience in healthcare setting would be an advantage.

· Good interpersonal and communication skills.

· Good customer-service mindset.

· 5.5 day work week (may include evening sessions and/or weekends) [Part-Time Option available]

· Bilingual verbal and written communications.

If you are focused, work well in a team and is willing to work hard, we believe you can benefit a lot from joining our clinic.

Send your CV or resume to [email protected] to apply today. We regret that only shortlisted candidates will be notified.

Four Paws is an up-and-coming pet shop cum pet café with premium services on pet grooming and pet animals. We aim to provide the best quality care to all our pet clients with our exceptional pet grooming and handling skills. We handle all our client’s pets with love and patience.

We welcome pet groomers who can deliver great skills and excellent attitudes, but also team players that will support each other.

Objectives of this Role

Deliver excellent customer service to pet owners by delivering clients’ requests, communicating clearly and honestly, and bringing a positive attitude to work each day

Provide exemplary cosmetic care for pets, being gentle and patient with anxious and difficult animals

Protect the best interest of our clients and their pets, notifying owners of any concerns, including skin abnormalities, ear infections, ticks, and fleas

Help our organization continue to grow by forming fruitful relationships with our clients in a long-term relationship

Daily Responsibilities

Clean and freshen pets’ hair by washing, shampooing, and conditioning it

Shave, trim, and style pets’ hair according to owners’ preferences

Maintain overall pet hygiene by clipping nails, cleaning ears, and other standard procedures

Keep a clean workstation by sanitizing and sweeping before the arrival of each new client and cleaning up the grooming area at the end of each workday

Advise owners on at-home care tips and best practices for their pets

Provide training to grooming assistants

Potentially conduct mini grooming workshops for pet owners

Benefit

Career advancement opportunities

Year-end bonus

Grooming skill upgrade opportunities

Skills and Qualifications

Professional certification

Grooming Experience

Demonstrated passion for animals

Experience working with animals in a professional or volunteer capacity

Experience working in a customer service-oriented role

1. Perform visual testings in a private ophthalmologist clinic

I. Visual acuity

II. Auto refractor

III. Air puff tonometry

IV. Manifest refraction

V. Cycloplegic refraction

VI. Pachymetry

VII. Humphrey visual field perimetry

VIII. OCT Scans of the optic disc and macula

IX. IOL biometry

X. Toric IOL calculation

XI. Fundal photography

2. Main role is to assist the ophthalmologist to carry out outpatient clinic by performing basic tests for every patients and advance tests for some patients

3. To Assist specialist in pre-lasik assessment, to ascertain suitability for the procedure and the need for cross linking procedure.

4. To assist specialist in pre-cataract surgery assessment, in particular the IOL calculation and order of the IOL before surgery.

5. To assist specialist in preparation of medical reports, insurance claims and replies to referring doctors.

6. To assist in some administrative matters.

7. To cover the roles of nurses and clinic assistants on occasions when they are not available.

Four Paws is an up-and-coming pet shop cum pet café with premium services on pet grooming and pet animals.

We welcome colleagues who can deliver great skills and excellent attitudes, but also team players that will support each other.

Objectives of this Role

Making and serving beverages and food.

Deliver excellent customer service to customers and pet owners by delivering clients’ requests, communicating clearly and honestly, and bringing a positive attitude to work each day.

Help our organization continue to grow by forming fruitful relationships with our clients in a long-term relationship

Daily Responsibilities

Cashiering duties

Daily store-keeping,

Prepare beverages and simple meals following recipes

Serve beverages and prepared food

Maintain stock and inventory

Comply with health and safety regulations

Communicate customer feedback to managers and recommend new menu items

Basic clean up and care for store cats

Skills and Qualifications

Previous work experience as a Barista or Waiter/Waitress

Hands-on experience with brewing equipment

Knowledge of sanitation regulations

Flexibility to work various shifts including PH and weekends

Excellent communication skills

High school diploma; relevant training is a plus

Responsible for the overall coordination of sales activities within the company, to grow sales revenue in the regional markets to meet company objectives.

Have ≥ 2 years relevant Sales experience in:

Sales to Industrial customer and/ or

IT Channel Partner Distribution and/ or

Regional Channel Partner Networks

Requirement:

Min. Diploma in Electrical/Electronics

Prepared to travel, if required

Class 3 driving licence (preferred)

Good communication skills

Job Responsibilities

• Deliver educational insights to help students achieve their academic goals through Aspire Hub Education's methodology
• Recruit new students via walk-in, telephone, online enquiries or any other marketing activities planned
• Promptly follow up with all prospective students and parents
• Build strong rapport with existing parents and students
• Provide quality customer service, managing customer expectations and feedback in a professional manner
• Perform general administrative duties such as processing student registration and payment, generation of reports and collation of student attendance

Job Requirements

• At least 1 year of working experience
• Possesses at least Diploma
• Willing to work on weekends
• Prior experience in the education sector and sales roles are preferred

Job Benefits

• Attractive sales incentive
• Good career progression
• Medical benefits

Job Title: Assistant Manager (Maintenance & Facilities) (ID3390)
Location: Changi
Working Hours: 5days work , Mon-Fri 8:30am-6:00pm
Salary: Up to $5500

Job Description:
• Responsible for the planning and execution of routine/shutdown, preventive maintenance of the plant’s process instrumentation, control value, electrical power/distribution system equipment etc to achieve reliability target. Responsible for Energy saving initiatives
• Responsible for facilities management and supervising maintenance & facility team
• Supervise and ensure E & I works, installation and calibration activities are completed in accordance to the company’s guidelines and environmental, health and safety standards
• Ensure data collection and preparation of all reports for efficiency analysis and maintenance
• Maintain GMP & GDP for specification data sheets, drawings, spare parts, ISO and customer audits
• Provide leadership and guidance to overall management off the manufacturing site’s environment, health and safety compliance that are critical to well-being and protection of employees and contractors
• Responsible for the planning of maintenance & facilities budget
• Manage Site, Regional & Global Projects/Initiatives as assigned
• Any other duties as and when assigned by superior from time to time

Requirements:
• GCE ‘O’ Level or equivalent
• Experience in manufacturing environment
• Experience in maintenance and facilities management.
• Physical fit
• Detailed oriented and able to perform multi-tasking
• Excellent quality mindset
• Good team player

Job Title: Assistant Marketing Manager (ID5046)
Location: Jurong East
Working Hours: Mon to Fri, 8.15am to 5.45pm
Salary: $3000 to $4500

Job Description:

• To do project specification
• Individuals with experience in waterproofing specification works
• Have established contacts with developers, architects, consultants and main-contactor
• Target on construction projects & contracts
• Develop new accounts & meet sales target



Requirement:

• Experience in waterproofing sales & marketing
• Preference is for individual with good networking in building & construction industry
• Self motivated and self driven
• Must own vehicle

Key Responsibilities

Management responsibility:

• Devise, develop and deliver a comprehensive strategic & tactical plan for business development, marketing and marketing communication.
• Research into relationships that should be developed and manage effective partnerships with existing schools.
• Meet potential new schools by growing, maintaining and leveraging your network.
• Using knowledge of the market and competitors, identify and develop SSEC’s unique selling propositions and differentiators.
• Forecast enrolment targets and ensure that they are met by the team.
• Stay appropriately networked and keep abreast of trends, news, events so that all possible, new or enhanced opportunities are exploited.

Business Development

• Liaise and effectively engage with schools (local and international) and agents for direct student recruitment drives and marketing activities.
• Keep abreast of industry trends and issues affecting the educational industry to help the school stay ahead of the competition. Gather market intelligence on competitors.

Marketing

• Plan and execute relations and concepts that are aligned to the Business Development Plan.
• Relationship positioning within the Chinese educational setting

Requirements

• At least 10 years of relevant working experience in the education industry.
• Good verbal and written communications skills.
• Good relationship management skills with internal / external stake holders
• Able to make constant trips to and fro Singapore and China

Job Duties & Responsibilities

• Provide generalist support for full spectrum of HR functions
• Handle end-to-end recruitment activities such as liaising with departments on staffing requirements, advertising vacancies, scheduling of interviews, drafting of salary proposals, engage in salary negotiations, handling of paperwork prior to arranging job offers, and onboarding of new hires
• Support in learning and development activities and administration of all training-related claims
• Work closely with HR Manager to roll out HR programmes related to Talent Management work
• Enhance staff engagement and well-being by conducting people opinion survey, facilitating focus group discussion and implementation of staff wellness activities
• Work with schools on internship programmes
• Engage in employer outreach activities for placement programmes
• Perform any other duties or HR projects as assigned by the HR Manager

Requirements

• Bachelor of Business / Human Resource Management or equivalent
• Have prior experience in rolling out talent management and succession planning programmes
• At least 3 years’ HR experience, preferably within the social service sector
• Experience in using TIMES software will be an advantage
• Independent, resourceful & creativity to analyse issues and develop solutions
• Well organized and a sense of urgency in completing tasks and meeting deadlines
• Preferably candidate who can start immediately or within short notice

Other Information

• Location: Walking distance from Bukit Batok MRT
• Monday to Friday (Office Hours)
• Family-friendly culture
• Hybrid working arrangements
• Attractive remuneration package with comprises of fixed and variable bonuses

Job Responsibilities:

- Assist and support Project Manager in the project administrative duties/ deliverables

- Manages the administrative aspects of a construction project

- Communicate and work closely with customers, sub-contractors, 3rd Party service providers.

- Liaise with internal and external supplier for quotation, ordering & arranging of goods delivery

- Required to do site visit with project manager

Job requirement:

- Diploma in building, Facilities management, civil engineering or equivalent certification preferred

- Minimum 1 year of relevant working experience in Project Administration for construction, design or building industry or property / facility management.

- Should be highly driven and independent; possess strong analytical, communication and interpersonal skills.

- Knowledge in Auto-cad is an added advantage

Occasional half day work on Saturday is required (on an average of once in 3 months’ time)

We are looking for Full-Time Clinical Optometrist who has keen interest in clinical eye care to join our team!

Our clinic is well-equipped with advanced diagnostic equipments, providing a one-stop eye care services to patients. You will have many learning opportunities from the wide range of ocular conditions we manage everyday.

Full-reg/Pre-reg/Fresh graduates are welcomed. Qualified experienced supervisor is available to provide assistance in your daily work and the OOB supervisory framework with high passing rate.

Job Title: HR cum Admin Assistant (ID3389)
Working Location: Tuas
Working Hours: Monday-Thursday 8.00am to 5.30pm, Friday 8.00am to 5.00pm
Salary: $1900 - $2300

Job Description:
• Prepare monthly payroll for Malaysia (MUST)
• Involved in Recruitment Process – schedules job interviews.
• Prepare HR document (ex: employment contract for new hire)
• Apply / cancellation Work Pass
• Updating Internal HR Data base
• Organizing and maintaining personnel record, organization chart etc.
• Plan and arrange training for staff.
• Answer employees’ queries about HR related issued
• Assist in MOM Survey.
• Assist on ISO documents and other corporate certification application and/or renewal.
• Communicating with external partners to renew company vehicle insurance.
• Corporate mobile line renewal and etc.
• Other day to day activities.

Requirements:
• Possesses a Certificate in HR or related field
• Minimum 1-2 years of experience in HR based in Malaysia/Singapore.
• Excellent knowledge of labour/employment laws, prevailing market practices and government initiatives
• Excellent interpersonal and communication skills.
• Knowledge of Singapore employment-related laws and regulations and it will be an added advantage with Malaysia labor requirements.
• Good initiative, resourceful and meticulous.
• Able to work independently as well as a good team-player.

• Performs all treatments and massage therapy available on spa menu

• Manage appointments and keep on time

• Interacts cooperatively with other spa team members to provide a seamless customer experience

• Be sensitive to each guest’s comfort level and service needs

• Adheres to a high professional standard in dress, grooming, language and lifestyle

• Consistently records and updates client records

• Helps in performing other expected tasks and duties: stocks, treatment rooms’ cleanliness, assist in bookings, etc.

• Familiar with Body scrubs and/or wraps techniques, body massage, facial treatment processes

• High energy, able to work in a fast-paced environment

Job Description:

• Safely operate vehicles to transport medical/nursing team to designated locations
• Plan and follow the most efficient routes for timely arrivals at destinations
• Be responsible for the medical equipments and consumables stored in the vehicle to prevent loss or mishandling
• Monitor and report any issues with the vehicle's maintenance or performance

Job Requirements:

• Valid driver's license with a clean driving record
• Ability to maintain confidentiality and discretion
• Puntucality and reliability are essential

Responsibilities:

• Provide strong administration support to cleaning operations team
• Timely data updates and transactions
• Filing, maintaining and updating of administrative / maintenance/projects records.
• Administrative support including calls, faxes and emails.
• Other administrative duties as assigned.

Requirements:

• Experience in the cleaning/ estate management and facilities management will be an added advantage.
• Outstanding communication and interpersonal abilities
• Excellent organizational skills
• Familiarity with office management procedures
• Excellent knowledge of MS Office
• Candidate must possess at least a Diploma

• Assist sales team to conduct site survey
• Carry out installation and commissioning of products (both hardware & software) sold by Company
• Carry out preventive maintenance and on-site repair services
• Carry out pre-delivery inspection and testing
• Carry out in-house repair
• Carry out site and factory acceptance test
• Provide 7x24 standby for corrective maintenance and technical support.
• Liaise with contractor/consultant/end-user to ensure that the project/installation is carried out on-time and within budget.
• Assist in wiring/ cabling and system integration work
• Prepare AutoCAD drawings
• Perform other duties as assigned

Job Title: Purchasing Assistant (ID4543)
Location: Woodlands
Working Hours: Mon to Fri 8.15am-5.30pm
Salary: $1800-$2000

Job Description:
• To generate purchase orders, update acknowledgement and D/O and monitor delivery of outstanding order.
• Issue, print out and fax purchase order from purchase requisition
• Update acknowledgement: check quantity, price and update delivery date acknowledgement.
• Request and confirm form supplier the information of where and when the shipment will arrives.
• Keep track or follow up on any Sales group urgent delivery needs.
• Monitor month end PO and stock balance.
• Conduct year-end stock take.
• Source for new quotation if new project required.
• Liaise and verify with Account department regarding invoices should problems occur.

Requirement
• Candidate must possess at least Secondary School/"O" Level or Diploma or any field.
• Independent, fast learner with a positive attitude and able to multi-task

RESPONSIBILITIES

• To be able to read and understand drawings to take measurements and prepare/ build up Bill of Quantities with priced rates.
• To be able to prepare documents and send request for relevant quotations.
• To be able to compare, analyse and evaluate received quotations.
• To be able to prepare monthly progress claim with necessary supporting documents.
• To be able to identify and prepare variations for on going projects.
• To be able to prepare and justify sub contractors progressive payments.
• To be able to liasie and follow up with Cilent's representative/ Suppliers and Subcontractors.

REQUIREMENTS

• Preferably 3 to 4 years of working experience in the construction industry.
• A team player who is able to work independently with minmum supervision.
• Has to take responsibility in your work. And must be able to communicate through written and verbal channels.
• Proficient in MS Office skills, particularly in Excel.

OTHERS

• With or without Degree/ Diploma in Quantity Surveying/Civil are welcomed.
• Anyone with a positive attitude who is keen and willing to learn are welcomed.
• Meticulous, proactive and communicate when in doubt.
• Supervisor/ Coordinator/ Engineer with site experience are welcome to apply.

This position is the office manager to the consuls and vice consuls in the Consular Section and serves as a visa assistant.

Main Responsibilities:

• Responsible for assisting with all the administrative requirements of the section.
• Responsible for all aspects of nonimmigrant (NIV) visa processing. Duties include screening incoming documentation and information from a variety of sources; organizing and tracking visa requests according to a relatively complicated set of laws and procedures; assisting the Consular Officers in ensuring that all legal requirements for visas have been met; and serving as a language interpreter.
• This position has the responsibility to handle cases with increasing complexity and problem-solve with a degree of independence once at full performance level.

Requirements:

All applicants must address each selection criterion detailed below with specific and comprehensive information supporting each item in their application. Failure to do so may result in a determination that the applicant is not qualified.

• Successful completion of secondary school or graduating high school education is required.
• At least three (3) years of progressively responsible experience involving the application of complex regulatory or legal material in an administrative, government, or para-professional setting required.
• Must have good working knowledge of oral and written English language skills.
• Must have good working knowledge of oral and written in at least one designated language (Mandarin, Malay, Tamil, Burmese, or Hindi).
• Ability to work quickly with minimum supervision.
• Must have strong oral communication skills in the areas of routine transmission of information and possess good writing skills.
• Must have the skills to handle and respond to sensitive and complex situations with diplomacy and tact, care and compassion.
• Must be able to provide high standard of customer service.
• Competence in Microsoft Office programs (Outlook, Excel, Word, Teams) and possess good keyboard skills that include both speed and accuracy.

Additional job details can be requested by emailing [email protected]

Please note:

• Emailed applications and resumes are no longer accepted.
• To maintain an open and fair recruitment process, the U.S. Embassy only accepts applications that are completed in full and submitted via the Electronic Recruitment Application (ERA) website: https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms
• To apply for the above position: Please complete the on-line ERA form and upload any supporting documents (including educational certificates and/or transcripts related to the position requirements state above) using this site https://erajobs.state.gov/dos-era/sgp/vacancysearch/searchVacancies.hms by February 13, 2024.

Only shortlisted candidates will be notified. Thank you for your interest in U.S. Embassy Singapore.

We, at Tay Dental Surgery, seek an administrative assistant to join our fast-moving, highly congenial workplace. The ideal candidate is efficient, detail-oriented, and skilled in developing and maintaining workplace and customer relationships.

Tay Dental Surgery is located within Bukit Timah Plaza. We have been at this location for 27 years. We have 7 dentists, 3 of whom are specialists.

The job description of the administrative assistant are as follows:

• Provides administrative support to ensure efficient office operations.
• Maintains physical and digital filing systems.
• Answers phone calls and directs callers to appropriate personnel, schedules appointments, signs for incoming packages, and assists clients and other visitors.
• Responds to emails and other digital queries and correspondence.
• Drafts and edits letters, reports, and other documents.
• Inputs and updates information in databases and spreadsheets.
• Uses word processing and presentation software to create and edit documents.
• Operates and maintains clinic and office equipment, including digital scanner, imaging machines, compressors, autoclaves, dental units, airconditioners, printers, copiers, and fax machines.
• Works with maintenance staff and outside vendors to ensure clinic and office equipment is in good working order and office supplies are always on hand.
• Researches as requested and compiles and summarizes information for reports or presentations.
• Works closely with other administrative staff and supports other colleagues as needed.
• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.
• Ensures that deadlines are met and adapts to changing priorities.
• Presents a positive and professional image for the organization.

Middle and High School Science Teacher

Start Date: 1st August 2024

The German European School Singapore (GESS) is looking for experienced Middle and High School Science Teacher for Grades 6-12.

In your teaching commitment at GESS, you will need to take on the following responsibilities where you will be expected to:

· Develop a strong relationship with all parents and students

· Be a role model who mentors and guides students to ensure they meet their full potential

· Actively review student assessment data, including academic, behavioral and social/emotional, to set learning goals, develop student agency and put in place interventions to ensure successful learning of each individual

Experience and Qualifications

• Recognised teaching qualification (minimum B.Ed or PGCE equivalent)
• At least 4 years teaching experience
• Knowledge, understanding and teaching experience of the IB Middle Years Programme and IB Diploma Programme
• Appropriate Health and Safety training for taught subject areas (e.g. for PE, first aid and swimming training certifications)
• Articulate and effective written and oral communication in English
• Ability to work collaboratively, professionally and effectively within a team
• Experience of working in an international school setting advantageous
• Willingness to adapt to and embrace a new school environment
• Willingness to contribute and champion educational change that supports best practice and improve student learning

Professional Expertise

• Cognitive Activation / Pedagogical Subject Knowledge: The teacher has a deep understanding of the curriculum, pedagogy, subject content, and the developmental needs of students to effectively provide rich learning experiences.
• Classroom Management: The teacher understands the importance of establishing routines and procedures and providing a safe, supportive, student-centred learning environment.
• Formative Assessment: The teacher can effectively use differentiated assessment tools and strategies and understands how to make accommodations for individual students that drive learning forward.
• Student Well-being & Safeguarding: The teacher is a caretaker of the student’s social health and emotional well-being. They support healthy peer relationships and interactions. At the same time, they are guiding individual emotional, well-being and social development.
• Professionalism: The teacher is committed to professional ethics, international-mindedness, and the school’s mission; collaborates and communicates appropriately and takes responsibility for professional growth that enhances student learning.

Keen to collaborate and share your specialist expertise, you will be a fitting ambassador for the school. You will communicate with confidence across diverse audiences and situations, using your expertise to build strong relationships across the GESS community.

Our School

The German European School Singapore (GESS) is a multi-lingual, not-for-profit, German international school in Singapore with a distinct European flavour. As an accredited ‘Excellent German School Abroad’, the German Section of GESS offers all major German school leaving certificates.

Our European Section offers tuition in English for students from grade 1 - 12 across all three IB programmes (the PYP, the MYP and the IB Diploma Programme) as an authorised IB World School.

Children aged 2 years onwards can enroll in our Preschool where children are following the PYP programme in German-speaking, English-speaking or bilingual groups. In addition to an outstanding academic education, GESS strives to teach students community values such as respect, openness and diversity.

To Apply

We offer an exciting working environment in an international and cooperative team. Your application should include a letter of application and your complete resume. Please indicate your reasons for applying for the position.

Our Selection Process

At GESS we adhere to fair employment practices that consist of hiring practices that are fair, merit-based and non-discriminatory.

We are committed to providing a world class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and child protection as we promote the welfare of all our pupils irrespective of race, ability, religion, gender or culture.

All post holders are subject to appropriate vetting procedures including satisfactory reference and background checks and the offer of employment will be subject to the completion of these.

Please note, that only shortlisted candidates will be notified.

A great opportunity to be part of a dynamic and progressive mid-size SME healthcare provider with a regional presence, as MD Pharmaceuticals Pte Ltd continues on its growth and expansion plans, in Singapore, Malaysia, Hong Kong, Thailand, Myanmar and other parts of Asia in the coming years.

MD Pharmaceuticals Pte Ltd is now seeking to hire:

Accounts & Business Operations Assistant

____________________________________________________

This is a hybrid role, with the candidate needing to provide support to the rest of the team in the areas of Accounts, Human Resource and Business Administration.

Main Responsibilities:

Accounts Support duties:

• Assist with certain accounting and finance duties, including entry of accounts transactions, handle receivables and payables, general ledger and bank reconciliation, etc.
• Prepare certain monthly financial and other company reports for management.
• Provide support with regards to internal and external queries on company financial matters.

Human Resource duties:

• Handle basic HR functions (e.g: Monthly payroll, CPF contributions, work pass applications, applicable employee leave, ensure compliance with all relevant local employment laws and regulations, etc.
• Documentating company's SOPs for HR matters

Operational & Administrative duties:

• Handle order processing, invoicing and quotations, as well as manage goods inventory using the company’s SAP system.
• Assist customers professionally with their enquiries via emails and phone calls.
• Co-ordinate import/export shipments with overseas customers, suppliers, freight forwarders and also the company’s warehouse team.
• Review and identify gaps in the company’s current business operations and provide suitable recommendations on enhancements. This will include the planning, budgeting, forecasting and ensuring optimal use of all company resources to maintain/reduce overall operational costs through different initiatives.
• Perform data analysis and generate relevant tracking reports
• Other ad-hoc duties as assigned by management.

Key Requirements:

• Diploma/degree in Accounting/Business Management/Human Resource Management from a reputable institute.
• At least 3 years of relevant working experience in Singapore handling Human Resource and operational issues, with strong knowledge of both areas
• Tech-savvy and highly proficient in SAP and Microsoft Office
• Have strong sense of own initiative, highly independent and resourceful
• Meticulous with great attention to details and monitoring skills
• Strong analytical and problem-solving skills, with ability to propose feasible solutions to management
• Possess good interpersonal and communication skills to collaborate with colleagues and also deal with customers/suppliers whenever necessary

Interested candidates, please submit your updated resume & expected salary to us through the “Apply Now” button.

We are looking for a Full-Time Assistant.

Job requirements:

- Managing calendars and schedules

- Organising meetings and appointments

- Dealing with emails and phone calls

- Dealing with insurances and claims

- Patient counselling

About the job

A key member as part of the Brand & Digital Marketing team, this role will act as the digital marketing lead for the university. At both the strategic and operational level, the lead will build and champion our digital marketing efforts across various digital platforms, including monitoring trends and insights that will elevate our digital growth strategy, support the SUSS brand impact, student experience and marketing campaign effectiveness.

Key Responsibilities:

Website, Social Channels and Employee Portal

• Lead and manage key digital properties such as SUSS website, employee portal and social media channels that support the University marketing campaign needs, brand building imperatives and achieve positive user experiences.
• Strengthen and drive the smooth operations of the SUSS website and employee portal working closely with internal resources (IT), external vendors and content owners in order to achieve high operational readiness in support of key campaign launches.
• Responsible for the design and implementation of high impact integrated content marketing and social media strategies for the website and social media channels, in collaboration with key internal stakeholders (Brand, Student Admissions, Alumni Relations, key faculty and Schools), with well-defined objectives, metrics and analytics.
• Measure and report performance of all digital assets and campaigns and assesses against goals (ROI and KPIs).
• Collaborate with internal teams to create landing pages and optimise overall user experience.

Digital Campaigns

• Collaborate with Brand/Campaign Managers and other content owners in tactical and strategic thought leadership campaigns.
• Manage and cascade regular campaign and digital performance reports to leadership using digital tools such as Digimind/Meltwater, Google Analytics and other new tools.
• Plan and execute all web, SEO/SEM, database marketing, email, social media, and brand campaigns.
• Contribute to marketing effectiveness by identifying short-term and long-range issues that must be addressed.

Digital Best Practices and Leadership

• Coach junior digital specialists and vendors to deliver outstanding work that is innovative, on-time and on budget.
• Manage digital marketing annual budget and participate in new strategic initiatives in support of the University’s strategic growth plans. Identify trends and insights, and optimise spend and performance based on the insights.
• Sharpen and refine digital marketing strategies in response to economic indicators, changes in supply and demand, evolving customer needs and higher education business conditions.
• Act as the digital evangelist and champion and build a strong community of digitally ready content providers across the university through regular user training, skills upgrading and best practice sharing.
• Brainstorm new and creative growth strategies through digital marketing and plans, execute and measure experiments and conversion tests.
• Utilise strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

Job Requirements:

• Minimum 10 - 12 years’ experience in a digital communications and marketing role in large enterprises or agency environment, at least 5 years in hands-on digital marketing roles.
• University degree in business, marketing or related, blended with skills in IT/project management.
• Digital skills must include:
• Demonstrated experience and success in leading and managing corporate websites marketing strategies, employee portals and local/regional social media strategies.
• Knowledge and familiarity with content management systems (ie Sitefinity, Sharepoint or similar).
• Proven experience and affinity with Martech and how it can be effectively developed and deployed to meet the University’s needs.
• Basic knowledge of HTML and how the web works.
• A passion and appreciation for digital and social media and how it impacts the way we communicate and online brand building.
• Knowledge of social media landscape in Singapore, Asia and China. Experience with managing WeChat and other social media platforms in China.
• Hands on knowledge of SEO, SEM and all key digital tools and metrics such as PPC, CPC, email marketing, social media monitoring and web analytics.-Able to edit short articles for websites and blogs.
• Previous experience in collaborating with broad group of internal and external stakeholders in large organisations.
• Demonstrated experience in managing complex projects with sometimes challenging timelines.
• Actively engaged and savvy in social media and well connected with digital market trends, best practices and digital marketing agencies.
• Demonstrated ability to coach and mentor teams in the digital marketing space and have demonstrated success as a digital influencer in his/her professional career.
• Fluent written and spoken English skills
• Strong communication and interpersonal skills.