-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

-Must be able to work night shift or split shift
-Must be able to work extra hours or weekend if needed

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Mandarin to liaise with customers in Taiwan.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What’s your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Thai to liaise with customers in Thailand.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Overview

Every day, our team around the world comes together to deliver supplies that extend lives, expedite recovery efforts, and enrich experiences. We start by understanding what we’re shipping—how it’s unique—and why a one-size-fits-all solution won’t work. Then, MNX combines the right people, partnerships and technology to ensure the on-time delivery of high-value shipments worldwide. Whether your priority is safety and security, temperature monitoring, customs clearance, cost certainty, or all the above; we create a logistics plan that helps you accomplish your goals.

• Tuesday to Saturday work week
• Sunday and Monday Rest Days,
• Location - East (3 Changi South Street 1, 486795
• Process customer orders and routings
• Respond to customer’s shipment inquiries (tracking, routings, quotations, booking confirmation etc) in a timely manner
• Process import and export shipment documentation - Singapore and APAC
• Order processing in MNX's TMS (Transportation Management System) and C1 (Cargowise)
• Coordinating shipments and handling operational requirements
• Processing of Singapore airfreight Import / export documentations (Full-cycle) In-depth training will be provided.
• General administrative duties including data entry, filing etc
• Participate in other company projects and duties as assigned
• Salary commensurate with qualifications and experience. Training will be provided.
• Knowledge in Freight Forwarding operations or in a similar role with Import/Export experience a plus
• Experience in handling air forwarding operations. Experience and focus on critical logistics and cold chain, biopharma, medical devices and clinical trials logistics a plus.
• Service/call center experience will have added advantage
• Proficient in both written and spoken English-Fluency in a second language is a plus
• Possess at least ‘O’ level, professional certificate/NiTEC/Diploma or Advanced/Higher/graduate Diploma in any field
• Proficient with MS office applications
• Previous experience with Cargowise or ParcelLogic-TMS is a plus .
• Basic proficiency with Microsoft Office 365 Suite products

Job Description

You will be a member of the Group Information Security Team (Infosec) responsible for ensuring that readiness in compliance to PCI DSS and MAS TRMG for SIA group. This role is required to create, maintain and run PCI DSS and TRMG compliance program, and monitor business activities to assure the organization maintains its PCI compliance and TRMG certification.

Key Responsibilities:

•Understand the SIA’s business and the reliance on credit card payments/transactions

•Develop, maintain and execute an assurance program that ensure full compliance to PCI DSS and other card payment certifications

•Keep up with new developments in PCI DSS and TRMG and other related information security standards (e.g. ISO/IEC 27001, SOC 2 Type II) and assess the impact of such changes on organization.

•Work with respective Businesses to align operations and safeguards for the protection of payment information.

•Project manage and driving individual program priorities, deadlines and deliverables with stakeholders.

•Recommend and drive improvements to operations, processes and activities to ensure PCI DSS and TRMG compliance for the organisation.

•Keep up to date on emerging security threats and vulnerabilities for SIA Group.

•Define scope and review the results of security tests, reviews and audits to ensure PCI DSS and TRMG assurances are achieved

•Provide security consultancy, technical guidance, expertise, solutioning and education on PCI DSS compliance matters.

•Assess and recommend amendments in the Group policy to align PCI DSS and TRMG controls D1:E2

•Provide advisory and consultancy on Infosec improvements

•This is an individual contributor role.

•Any relevant ad-hoc information Security duties

Requirements

•Degree in IT or related fields, with at least 4 years in similar space

•Professional experience as IT audit, project management, ISO27001 preferred.

•Related professional certifications in Infosec (CISSP, CISA) and auditing preferred.

•Good practical understanding of other international security standards ISO27001, NIST, SOC 2 Type II.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.

•Strong in-depth working knowledge in secure application development techniques (design and coding).

•Strong understanding of networking, data security principles, system and application security

•Strong oral, written, and inter-personal skills. Able to communicate at all levels.

•Possess positive attitude with drive, initiative, enthusiasm and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

Job Responsibilities

• Aim to maximize orders/sales/operating profits over the med/long term in global DX/IT consulting services
• Expand and promote DX/IT consulting services globally
• Actively promote overseas M&A/Alliance, PMI, and manage these companies to improve on the lack of DX/IT consulting capabilities
• Plan and promote DX training, etc. for Yokogawa group employees to strengthen their capabilities regarding DX/IT consulting

Requirements

• More than 10 years of DX/IT consulting experience
• Experience managing a team of 10-30 or more people and achieving success as a team
• Ability to maintain a good balance between business perspective and customer perspective
• Good understanding of digital technology such as cloud, AI/ML, IIoT, Cybersecurity, etc.

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

• Oversee daily operations of the hair salon, including staff management, scheduling, and customer service.
• Develop and implement strategies to increase salon revenue and profitability.
• Recruit, train, and supervise salon staff, including hairstylists, receptionists, and assistants.
• Ensure high standards of cleanliness, organization, and professionalism are maintained throughout the salon.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and execute marketing and promotional campaigns to attract new customers and retain existing ones.
• Monitor and analyze salon performance metrics, such as sales figures, appointment bookings, and customer satisfaction ratings.
• Implement and enforce salon policies and procedures, including safety regulations and sanitation standards.
• Stay informed about industry trends, products, and techniques to ensure the salon remains competitive.
• Collaborate with salon owner or upper management on strategic planning and goal setting.

Requirements:

• At least 8 years in relevant experience.
• To be able to manage pressure of multi customers service requests and time management.
• Able to work irregular timing.
• To be able to read Customer needs and hair style.

Interested applicants, please send in updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871
Uni Recruit (Singapore) Pte Ltd

The role will be responsible for managing Platform and Data Services (PDS) operational risk and control activities across multiple clusters within Asia (Asia North & Australia and Asia South and Japan Clusters). This will involve working closely with product teams and senior management to monitor, maintain and enhance the risk and control framework.

Excellent communication skills are required in order to negotiate internally, often at a senior level. Strong commercial awareness is a necessity.

Well-developed diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasionally external customers.

This role will work in conjunction with the global Controls & Regulatory Management (CRM) team as part of a holistic approach across the Treasury & Trade Solutions (TTS) business.

The PDS Controls SVP is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise.

Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy.

Responsibilities:

• Assist the PDS business in key policy adherence and monitoring.
• Keep management aware of the risk and control environment within PDS through continuous and open communication, by participating in Risk Control Forums with senior management to present and follow-up on issues, concerns and corrective action plans.
• Update and maintain a robust Manager’s Control Assessment (MCA) in compliance with the Citi Operational Risk Policy.
• Ensure adherence to the Citi Operational Risk Policy in regard to operational loss approvals and reporting.
• Ensure that the business has a sound control environment from an information security perspective, including adherence to relevant policies where appropriate.
• Responsible for the coordination of key projects in respective regions and occasionally on the global level.
• Participate as the facilitation contact for audits, working with product leads, and ensure that requests are timely and appropriately provided.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Specific responsibilities will involve:

• Regulatory change management/coordinating impact assessments
• Oversight for issues and action plans
• Preparation and coordination of product based Risk & Control Forums (RCF)
• Manager’s Control Assessment (MCA) support/Activity, Risk, Control & Monitoring (ARCM) creation/testing
• Reviewing/tracking Product Approval Program (PAP) renewals
• Providing third party oversight for local vendors (if any)
• Oversight for records management
• End User Computing (EUC)/model oversight and review/analysis of new potential EUC’s
• Raising/tracking Information Security Incidents (SIRTs)
• Providing Financial Crime (AML & Sanctions) escalation/monitoring

Qualifications:

• Around10 years of experience in Operational Risk Management, Audit, compliance or other control function.
• Knowledge of digital product offerings.
• Familiarity with 3rd party risk models.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Able to influence senior levels in the product organization and possess excellent judgement when escalating issues.
• Able to work independently while coordinating with other clusters, global controls & regulatory management, and product teams.
• Build strong relationships with product teams, 2nd Line of defense, Internal Audit.

Education:

• Bachelor’s/Universitydegree or equivalent experience, Master’s degree is "Good to have"

Additional Job Description

Risk and Controls SVP focused on Asia Clusters/Japan for PDS; responsible for regulatory change management/coordinating impact assessments, oversight for issues and action plans, MCA support/ARCM creation/testing, reviewing/tracking PAP renewals, third party oversight for local vendors, records management, and EUC/model oversight. and tracking incident/SIRTs, AML and Financial Crimes escalation/monitoring, and RCF submissions.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Korean to support customer in Korea.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Roles & Responsibilities

Job Summary:

Primary task is to assist with conducting or leading active ageing programmes. Additionally, to provide befriending and outreach services to seniors. Lastly, work closely with Managers on implementing all services needed to achieve centre’s performance indicators.

Job Description

· Assist with conducting and evaluating active ageing programmes within and outside the centre.

· Provide befriending and buddying services to frail and vulnerable elderly at their homes.

· Conduct community outreach and relevant need assessments to elderly within designated service boundary.

· Provide referral to help services for the elderly in needs.

· Perform administrative and reporting duties such as enrol new members, attendance records, visitation notes, and other data or statistics collection as required by the authorities.

· Perform tasks needed to facilitate effective centre operations.

· Perform any duties as assigned by the reporting / centre manager.

Job Requirements

· Minimum Diploma Holder.

· Experience in eldercare, healthcare or social service is preferred.

· Able to speak dialects (e.g., Hokkien, etc.) and simple Malay is desirable.

Job Responsibilities:

• Supervise and manage a team of cleaning staff
• Train staff on cleaning techniques, safety, and equipment use.
• Manage cleaning supplies inventory to ensure availability.
• Report team performance and issues to higher management.
• Maintain records of cleaning schedules, attendance, and supplies usage.

Job Requirements:

• Experienced in the cleaning services industry
• Posses good communication and leadership skills

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Responsibilities :

• Schedules customers’ requirements to facilitate efficient process for order fulfillment and customer service.
• Assist in facilitating cross-functional co-operation between Sales/Marketing, Engineering, Manufacturing and Logistics to meet customer delivery satisfaction.
• Ensure availability of finished products for customers as well as assist the logistics goal in meeting target inventory turns and minimize risk of obsolescence.

Requirements :

• "O" Level or Diploma Holder
• At least 2 years of relevant experience
• Working in manufacturing environment will be preferred
• Positive attitude and able to work in a team
• Multi-tasks and able to work under face-paced work environment
• 5 days work week (8.15am to 5.15pm)
• Transport pick-up at Bedok MRT station

Job Description

• Responsible to configure, setup, design process sequences, troubleshoot, and fine-tune processes on projects using FASA applications or help to develop them.
• Responsible for carry-out machine on-site setup and buy-off process.
• Act as a lead for core efforts such as setup, troubleshooting, and buy-off project using established procedures.
• Contribute to documentation.

Job Requirements:

• Experience in semiconductor process and engineering knowledge with a demonstrated understanding of troubleshooting at a high level.
• Have good experience in writing programs for flow control with motors, DIOs, and TCP/IP or RS232 communication in some machines.
• Have the experience to plan and design all flow control, Interlock, and data process by the database system.
• Experience as a team or project lead.
• Advance understanding of software configuration, machine system architecture, multi-thread, maintenance, and repair.
• Intermediate level of Windows OS, including installation, systems administration, and troubleshooting.
• Intermediate level with one or more general-purpose programming languages including but not limited to C/C++ and C#.
• Effective interpersonal and communication skills, with the ability to interact appropriately with users of various technical-skilled levels and to remain professional while working to resolve problems.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Khmer to support customer in Cambodia.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Do you have a real passion for food and drink and looking for an opportunity within sensory research?

MMR is looking for a Sensory Assistant Manager/ Manager to join our growing sensory teams, our sensory assistant manager/ manager will be based in Singapore, but you will be working as part of the wider Global Sensory Team, working with fellow sensory experts around the Globe.

MMR is a UK-headquartered, independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. This means that when you join us, you’ll have the chance to work with a number of well-known brands to help create, shape and develop products and packs.

We are global leaders, guiding innovation for our clients – partnering with over 50% of the top 100 global food and drink brands. Our head office is based near Oxford in the UK. We also have offices in London, New York, Shanghai, Singapore, Mumbai, Sao Paulo, Bangkok, the Netherlands, Colombia, and Durban.

Our team of over 800 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts, and data scientists. We are experts at turning brand promises into winning product and packaging experiences. MMR’s team includes a diverse group of market researchers, sensory and food scientists, data processors, statisticians, former client-side researchers, packaging experts and innovation specialists.

Through a strong commitment to the development of scientifically robust and unique research methodologies and the use of advanced statistical and analytical techniques, we are able to make a real difference to our client’s products and brands.

No two projects are ever the same, often involving exciting innovations, varied methods and international markets. It’s a great opportunity to challenge and add value to client decision-making, all while working with our passionate, friendly teams across the globe.

The Sensory Assistant Manager/ Manager role:

This exciting and brilliant opportunity entails many responsibilities which will help you to develop professionally on the job, you will be supported by some of the very best sensory experts globally.

Role responsibilities:

The Sensory Assistant Manager/ Manager will be reporting directly to Asia Sensory Director and will be leading a team of panel leaders and assistant based in Singapore to drive sensory operational excellence. He/ She will also provide support and guidance to newly set up India sensory team in sensory activities.

He/ She will manage ASEAN and India client accounts. These may include sensory panel recruitment, training, project execution, panel management, analysis and reporting and assisting with HR issues that arise from running the panels (with support from our HR team).

He/ she will be providing consultancy and training to clients to help build sensory awareness, capabilities and insights across wider communities in Asia. He/ she will be responsible for clients briefing, proposal writing and quotations creation for client projects (relating to ad-hoc sensory work, panel set up, training or management). He/ she will be required to collaborate with consumer team in study design and to establish linkages between sensory and consumer data to enable synthesis of actionable product insights. 

Skills and experience:

• We are looking for a sensory professional who has minimum 4-5 years of experience in management of trained descriptive panel, has extensive knowledge in various sensory discriminative and descriptive methods, is passionate in driving sensory research with our clients and handling client research needs.
• Ideally educated to degree level in a related field, managerial experience will be a bonus and be able to multi-task. Excellent communication skills are essential.

A few benefits we can offer to our Sensory Manager:

• This role can promise an exciting, dynamic, and challenging work experience.
• We offer an excellent on-the-job training program coupled with a bespoke MMR Academy training to build your knowledge and sensory expertise within the FMCG research industry.
• MMR is keen for our Sensory Assistant Manager/ Manager to develop and have a long and happy career. We support and are looking for candidates who are driven to achieve and progress at MMR.
• MMR offers a competitive salary; performance is also rewarded on merit.
• MMR offers a wide selection of employment benefits these are just a few!
• MMR is an Equal Opportunity Employer.

1. Bachelor’s degree in Computer Science, Information Technology, or related field.
2. Minimum of 10 years of experience in SAP SuccessFactors implementation and pre-sales consulting roles, with a focus on Employee Central Payroll and Employee Central modules.
3. SuccessFactors 10+ experience in presales
4. Deep technical expertise in SAP SuccessFactors modules, including but not limited to Employee Central Payroll and Employee Central.
5. Strong understanding of payroll processes, payroll schema, payroll configuration, time management, and other relevant payroll-related concepts.
6. Should be able to give system demo to customers for entire Core module.
7. Proven experience in architecting and delivering complex SAP SuccessFactors solutions to enterprise clients.
8. Excellent communication, presentation, and interpersonal skills, with the ability to effectively convey technical concepts to diverse audiences.
9. SAP SuccessFactors certification(s) in Employee Central and/or Employee Central Payroll is highly desirable.
10. Ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic environment.
11. Should be open to travel across SEA

• Oversee daily operations of the hair salon, including staff management, scheduling, and customer service.
• Develop and implement strategies to increase salon revenue and profitability.
• Recruit, train, and supervise salon staff, including hairstylists, receptionists, and assistants.
• Ensure high standards of cleanliness, organization, and professionalism are maintained throughout the salon.
• Manage inventory, including ordering supplies and maintaining stock levels.
• Handle customer inquiries, complaints, and feedback in a professional and timely manner.
• Develop and execute marketing and promotional campaigns to attract new customers and retain existing ones.
• Monitor and analyze salon performance metrics, such as sales figures, appointment bookings, and customer satisfaction ratings.
• Implement and enforce salon policies and procedures, including safety regulations and sanitation standards.
• Stay informed about industry trends, products, and techniques to ensure the salon remains competitive.
• Collaborate with salon owner or upper management on strategic planning and goal setting.

Requirements:

• At least 8 years in relevant experience.
• To be able to manage pressure of multi customers service requests and time management.
• Able to work irregular timing.
• To be able to read Customer needs and hair style.

Interested applicants, please send in updated resume.

We regret that only short listed candidates will be notified.

EA License : 17C8871
Uni Recruit (Singapore) Pte Ltd

Duties & Responsibilities:

1. Lead and manage Corporate Quality and its Objectives at Regional and/or Global level.
2. Guide the Management and steer the Company based on Corporate/Company's vision and goals
3. Develop and recommend improvement to company’s system to align with latest industry requirement
4. Establish yearly audit and training schedule. Lead and Conduct audit and training sessions
5. Attend weekly and monthly department meetings, both at HQ and Site
6. Defend the Company and protect Company’s interests at all times
7. Establish effective communication channel within the Company in respect of QMS requirements
8. Be objective, fair and just when making decisions
9. Plan for succession training of new staff to ensure continuity of department in the event of transfer and or exigencies of work
10. Handle any other ad-hoc duties and tasks assigned

Requirements:

1. Bachelor’s Degree or Diploma in Business, Engineering, Building
2. Possess extensive knowledge of various International Standards in relation to Quality with minimum 10 years of relevant working experience
3. Possess excellent interpersonal, listening and communication skills
4. Good problem solving skills
5. Possess leadership abilities
6. Possess strategic thinking, analytical and negotiation skills

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Chinese to support customer in Greater China.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Co-ordinate and schedule pick-up with freight forwarders and 3rd party service providers for dispatch of shipments and update Customer Service department with delivery details and documentation
• To perform good receivng, put-away, cycle-count and stock surveillance
• Assist in handling of Dangerous Goods (DG) management
• Pick, and label materials and spares for Operations and customers ‘orders. For outbound shipments or dispatch, to ensure proper and adequate preparation and packaging are performed
• Ensure all shipment documentation are prepared correctly and filed in accordance to the requirements of Singapore Customs and IRAS
• Assist in department administrative work such as documents verification and filing/archiving
• Performing Trade Compliance activities
• Perform any other duties as assigned from time to time by the Company

Other requirements

• GCE ‘N’/ ‘O’ Level with at least 1 year relevant experience or Higher Nitec in Logistics or supply chain management is preferred
• Meticulous with good organizational and administrative skills
• Knowledge of Dangerous Goods handling and management is preferred
• IT savvy
• Good team player, willing to learn and self-motivated
• Able to handle stress during high work volume
• Possess SAP knowledge would be an advantage

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Conduct routine check on hygiene audit to improve and maintain good personal and food hygiene, safety and housekeeping standards of our production kitchen and F&B Partners.
• Pest control and cleanliness inspection and co-ordinate pest control and cleaning contractor service schedule.
• Work closely with Chief Culinary Officer for pest control, suppliers, food safety committee, F&B partners and recommend corrective measures to all food and hygiene related matters.
• Assist to enforce food safety and housekeeping procedures in compliance with SFA regulatory requirements.
• Monitor the status of SFA Food Handlers' Food Hygiene Certificates.
• Assist in implementation of 5S System with all Partners related to Food Safety and Hygiene related issues.
• To ensure the proper documentation to fulfill HACCP and Halal requirement of all Food and Hygiene matters.
• Any other duties and projects as assigned by reporting officer.

• Minimum 3 - 4 years of working experience in Quality Assurance (QA) / Quality Check (QC) experience in F&B industry is required.
• Candidate must possess at least Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Food Technology/Nutrition/Dietetics, Food & Beverage Services Management or equivalent.
• Pest Control Inspection / HACCP/ 5S Knowledge is an advantage.
• Proficient in Microsoft Office.
• Good written and oral communication skills.
• Analytical with a keen sense of observation.
• Able to meet tight deadlines, multi-task, self-motivated and systematic.
• Bi-lingual in English and Chinese to liaise with Chinese speaking clients and respective associates.
• Work location: Expo

Finance Executive

Responsibilities

· Responsible for full spectrum of Accounts Payable function

· Processing of vendor invoices and ensuring 3-way matching are compliance to internal control requirement.

· Perform monthly reconciliation of vendor statement of account and ensure completeness of transactions.

· Attend to trade and intercompany vendor enquires on payment matters or invoice discrepancies.

· Perform monthly intercompany reconciliation and account confirmation.

· Process and verify staff expenses claim and ensure compliance with Travel and Expenses Policy

· Processing of payment run for all modes of payments based on payment cycle.

· Update daily or weekly bank clearing and perform monthly bank reconciliation.

· Preparation of monthly expenses accruals journal and ensure accuracy of GL account input.

· Preparation of monthly recharge schedule and arrange recharge to various entities.

· Perform timely and accurate closing of AP module as per given timeline.

· Perform monthly Fixed Asset module transactions.

· Assist in monthly closing and preparation of monthly audit schedule and closing reports.

· Assist in annual internal and external audit requirement.

· Assist to ad-hoc automation initiatives and participating in system implementation.

· Handle additional ad-hoc duties as assigned.

Requirements

· Minimum Diploma in Accountancy or equivalent

· Minimum 3 years relevant experience in Accounts Payable function

· Proficient in MS office Excel and SAP experience

· Knowledge of internal control procedures or SOX

· Good interpersonal skills and team player mindset to collaborate with team members and functional departments.

· Proactive and positive working attitude and committed to deadline.

· Able to work in a fast paced and dynamic environment.

· Able to start work immediately

· Singaporeans/ Singapore PR only

Careers That Change Lives

This role will lead initial set up of Quality Systems for a new entity to meet local medical device regulations and China Good Manufacturing Practices.

A Day In The Life:

This role will Ensure products manufactured by contract manufacturer meet all defined specifications and are developed and manufactured in compliance with all applicable quality system requirements and provide leadership to work with different Medtronic entities and set up the strong relationship to support the implementation of Quality Systems for the new entity in implementing China localization strategy.

Primary Responsibilities

• Set up the Quality Systems to it meets Singapore, China and requirement countries requirement.
• Establishes quality programs and initiatives to ensure products and assemblies are developed and manufactured per applicable requirements.
• Establish strong supplier control and Quality oversight over suppliers and Medtronic entities.
• Driving continual and preventive improvement of quality management systems in supporting the conformity of process and product quality.
• Supports and develops systems for the identification, analysis, correction, and prevention of quality issues.
• Contributes quality expertise to product development and manufacturing transfers including working closely with suppliers to implement robust manufacturing processes and Quality oversight.
• Oversees and lead key quality systems processes to ensure its effectiveness which includes Design Control, Supplier Controls, Quality Planning, Document Controls, Training, Audits, Change Controls, Nonconformance CAPA, Manage External Requirement, etc.
• Leads the site audit readiness and manages, conducts and coordinates external (Singapore, China, ISO, etc.) audits.
• Take preventive actions to improve the compliance and effectiveness of Quality Management Systems by proactive learning from other sites and best practices from the industry.
• Provides QA support, participate and collaborate with Operating Units improvement program
• Works with local management team members in developing long and short-term quality goals and strategies.
• CAPA board memberParticipate in CAPA and board meetings to review the trending of all input sources and determine if any further action is needed
  Perform review on the CAPA investigation, action plan and effectiveness to determine if CAPA process requirement are fulfilled.
  
• Represents the new entities to collaborate with peers across all Operating Units for global quality initiatives and works closely with peers on similar quality concerns between Medtronic sites