Job Description:

· Providing secretarial, administrative, and personal supports to MD.

· Conduct weekly diary meeting with the MD to discuss upcoming engagements, invitations, and other requests. (e.g. meeting appointments, travel schedule, and travel arrangements)

· Schedule and manage meetings on behalf of MD, between him and his direct reports and the committees and group to which he is a member.

· Assist MD to follow up on task assigned to subordinate and manage MD’s appointment.

· Filter general information, queries, phone calls and invitations to the MD by redirecting and taking forward such contacts as appropriate.

· Prepare correspondence on behalf of the MD, including the drafting of general replies.

· Prepare meeting minutes and follow up action plans after meeting as and when required.

· Maintain proper filing system for both electronic and hard copies filing.

· Prepare letters, memos for an announcement to staff and related parties.

· Support and assist in the planning of company activities.

· Assist on administrative duties of HR process. (e.g. claiming of the levy, purchase of air-tickets, pass application, renew work passes)

· Maintain records and monitor on company fleet vehicles, road tax renewal, etc.

· Provide administrative support to the department head for establishing the department structure and system, establishment of policies and procedures. Assist in the creation of necessary forms, documentation process presentations & system where necessary.

· Other ad-hoc assignments as assigned.

Requirements:

· Minimum Diploma qualification.

· At least 3 years of relevant experience.

· Proficient in MS Office (MS PowerPoint, MS Excel, MS Word).

· Strong interpersonal skills in a professional and responsive manner.

· Demonstrate ability to handle work professionally, independently, and efficiently.

· Possess effective organizational and follow-up skills, attention to details.

· Experienced in office administration.

· Good inter-personality skills, grooming & communication.

· Ability to manage complex and highly confidential information with discretion and integrity

· Immediate starters preferred.

QA & QC Assistant/Executive

Roles & Responsibilities

• Responsible for day-to-day inspection of in-process and finished products
• Conduct daily hygiene inspection of process workers, process rooms and related areas to ensure it meets required standards
• Responsible for reporting any non-conformance of products/process/ hygiene violation in timely manner
• Assist in guiding production leaders/operators in implementing corrective actions and continuous improvement in production area
• Ensure proper records of product and hygiene inspections
• Assist in product development
• Assist QA Executive in implementation/ maintenance of SFA, Halal, ISO22000 & HACCP certifications
• To liaise with authorities (eg. SFA) on related Food Safety / License issues when required.
• In charge of health certificate application and laboratory reports arrangement and maintenance of such records.

Requirements

• Minimum Diploma in Food Science/microbiology
• Min 1 year experience as QA/QC in Food Manufacturing industry
• Understanding of FSSC/ISO 22000/HACCP/GMP/ Halal requirements is advantageous
• Meticulous, positive working attitude, able to cooperate/ communicate with all level of employees
• Teamwork
• Training provided

Job Summary:

Yoshimura Food Holdings Asia Pte Ltd is a group holdings company in Singapore with subsidiaries that are involved in the distribution and production of food products.

We are looking for passionate and driven individuals to join our company’s procurement and operations department. As a key player in our dynamic team, you will have the opportunity to make high-impact decisions to promote efficiency, cost-effectiveness, and sustainability.

Your first responsibilities will be within the HQ Operations team. After achieving proficiency in your operations duties, you will gradually assume more duties in the HQ Procurement team.

At Yoshimura Food Holdings Asia, we prioritize an individual's ability to learn and grow, placing greater value on their potential than their current skill levels.

We welcome all fresh graduates to apply.

Responsibilities:

• Internal Communication – To co-ordinate communication between outlet staff members, central kitchen, and the warehouse department.
• Manufacturing Planning – To review and modify the daily manufacturing orders sent to the Central Kitchen.
• Keying Orders – Receive our customer orders through email/whatsapp portals and entering them into our ERP system accurately.
• Invoicing – Issuing invoices to our regular customers.
• Purchase – Raising Purchase orders to local suppliers and communicating with them to ensure that deliveries are made
• Quality Assurance – To regularly evaluate and ensure that products are of the same quality as promised by suppliers.

Requirements:

• Intermediate level of familiarity with Microsoft 365 applications – Sharepoint, Teams, Excel, Word, PowerPoint.
• Demonstrates proficiency in general IT related skills.
• Knowledge in ERP / WMS systems such as Odoo or SAP would be beneficial.
• Ability to perform intermediate level of quantitative and qualitative data modelling combining data from historical sources, existing conditions, and future projections using any software of your choice.
• Confidence in your own ability to independently make decisions in all operations and procurement-related matters.
• Excellent communication, negotiation, and presentation skills and self-motivation with the ability to work independently and as part of a team.

Before applying, you should consider yourself to be a person that is always actively looking for new challenges in unfamiliar situations.

The journey at Yoshimura Food Holding’s Asia may not be a straightforward one, but it will be fulfilling and memorable. We will value your opinions and contributions. Your efforts will never go unnoticed in our company. Finally, the skills and experience that you gain would be yours to keep forever.

Job responsibilities:

· Assist with day-day operations in Administrative and HR department.

· Responsible for monthly processing and submission of payroll and reports.

· Preparing necessary HR documents for hiring, disciplinary handling, exiting, promotion, etc.

· Ensure timely verification of timesheets and submission of payroll, CPF, Tax clearance, etc.

· Administration of NS, maternity, childcare, paternity and insurance claims, etc.

· Handle clearance for resignation/termination/dismissal.

· Maintain accurate HR database and up-to-date employees records.

· Ad-hoc duties as and when assigned.

Requirements:

· Diploma / Degree

· Hands-on experience with Infotec HRMS

· Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at

various levels, in both spoken and written English and Chinese

· Demonstrates flexibility and adaptability according to changing needs and priorities

· Resourceful and possess strong initiative to drive changes

· Ability to work independently as well as be active team members within and across the HR team.

· At least 5 years of HR working experience

Other information:

• 5-days work week
• Working location: Jurong area

• Collaborate with engineers, architects etc. to determine the specifications of the project
• Negotiate contracts with external vendors to reach profitable agreements
• Obtain permit and licenses from appropriate authorities
• Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations.
• Plan all construction operations and schedule intermediate phases to ensure deadlines will be met
• Acquire equipment and materials and monitor stocks to timely handle inadequacies
• Supervise the work of laborers, mechanics etc. and give them guidance when needed
• Evaluate progress and prepare detailed reports
• Ensure adherence to all health and safety standards and report issues
• Materials quantity take off , Drafting works if necessary

Job Requirements:

• Proven experience as Project Manager
• In-depth understanding of construction procedures and material and project management principles
• Familiarity with quality and health and safety standards
• Outstanding communications and negotiation skills
• Able to use Microsoft office , microsoft project , autocad , revit , naviswork and other engineering softwares skillfully.
• Excellent organizational and time-management skills
• A team player with leadership abilities
• Advances time management and analytical skills
• Excellent client-facing communication skills
• Candidate must possess at least BSc/BA in Engineering Civil) or Engineering (Metal Fabrication/Tool & Die/Welding) or relevant field (Degree is recognized by BCA will be an advantage)
• 5 years' experience in Project Management (Metal Works)
• Able to liaise with Chinese client

Job Description

• To assist and support the Manager at the Ops department on the day-to-day workshop & depots operations.
• Provide administrative support to the Ops Department such as filing, recording of job requisition (JR), incoming & outgoing vehicles records, bi-weekly insurance claims report, etc.
• Assist to handle the full set of the accident claim processes, ensuring motor claims processes are followed up closely, till the finalization of payment.
• Submission of insurance report on a bi-weekly basis and endorsed by Manager
• Issuance of the Quotation, DO and Invoice for the depots.
• To assist Manager in conducting bi-weekly toolbox meetings, ensuring proper documentation is in place.
• Ensuring the First Aid box and its content are constantly monitored and replenished.
• Ensuring monthly OT claims are processed and approved for HR to process with payroll calculation.
• To render kind assistance to foreign workers on all administrative applications.
• Actively participate and attend safety committee meetings in the absence of the Manager in compliance with organizational safety practice & procedures.
• Any ad-hoc duties as assigned.

Job Requirement

• A-level / Diploma and above or equivalent.
• Compulsory to have knowledge in Microsoft Office, especially Excel.
• Report generation with a good eye for details to ensure report accuracies.
• Meticulous sense of responsibilities and good working attitude & follow-up skills.
• Good interpersonal skills and being able to work in a fast-paced environment.
• Enjoy working with all levels of employees.
• Process good communication and written skills.

The Cloud Application and Platform Group (CAP Group) from Nanyang Technological University, Singapore, is seeking 1 motivated Research Fellow in CFD and energy areas.

The Research Fellow is expected to take the following responsibilities.

Key Responsibilities:

• Providing CFD and energy technical leadership to new research programs;
• Work closely with other team members to develop OpenFOAM methods, processes and workflows;
• Ensure that CFD simulations and analysis carried out within the department are aligned with the capability of the commercial tools;
• Conduct research into and analysis the energy usage of different scenarios;
• Write reports and mapping the total energy usage;
• Thinking of ideas for actionable options;
• Respond to questions from team members.

Job Requirements:

• PhD in Mechanical Engineering, Aerospace Engineering, or Applied Physics from a recognised university;
• Strong project skills;
• Excellent team player and able to work effectively with other groups;
• Practical experience in OpenFOAM development and/or in C++ language development in a CFD environment;
• Good understanding of commercial CFD solvers (Fluent, 6Sigma, STAR-CCM+, etc.)
• Experience with energy modelling or coding platforms including SketchUp, EnergyPlus, OpenStudio, TRNSYS, and Python;
• Proven ability to work at a fast pace and to react rapidly to new information;
• Strong written and verbal communication skills.

We regret that only shortlisted candidates will be notified.

Job Purpose

The Project Coordinator shall assists Project Manager in oversees the planning, implementation, execute, monitor and track projects from beginning till end with specified deliverables.

The role of the Project Coordinator will be able to learn and equip with a full suite of comprehensive exposure and knowledge on Project management that covers proposal, product sourcing, timeline management, cost and resource control and quality management.

Primary Duties and Responsibilitie

The Project Coordinator shall assists Project Manager performs a comprehensive range of duties including some or all of the following:

Job Requirement:

• Coordination work, planning and monitoring site's workforce and multi-disciplinary works from inception to completion, inclusive of project documentation, plans and reports etc.
• To ensure that the project runs smoothly by tracking project progress, and effectively and accurately communicate relevant project information to the client, Management, and Project Team.
• To ensure all project requirements are within the standards & control of the project management plan.
• Able to multi-task and manage several things at one time.
• Able to handle stress/pressure and work hard with tight deadlines
• Any other works as assigned by superior.

Requirement:

· Singapore, Singapore PR or Malaysian.

· ITE Level. Preferably in Electrical and or Mechanical or Manufacturing.

· Fresh grads or 1 year working experience may apply.

· Working hours – 0830 to 1730hrs Monday to Friday.

Salary: Basic $2,700 - $4,000 + VB

Time: Monday - Friday (8.30am - 5.30pm), alternate Saturday (8.30am - 12.30pm)

Location: Tuas Avenue 18

Responsibilities:

• Diagnose and troubleshoot electronic components and systems to identify issues and determine appropriate solutions.
• Perform repairs on electronic equipment, including soldering, component replacement, and circuit board repair.
• Collaborate with cross-functional teams to understand and address electronic component issues in a timely manner.
• Utilize testing equipment and diagnostic tools to assess the performance and functionality of electronic systems.
• Keep accurate records of repairs, maintenance activities, and equipment specifications.
• Collaborate with suppliers to source replacement components and maintain an inventory of spare parts.
• Ensure compliance with safety standards and regulations in all repair activities.

Requirements:

• Diploma (Electrical & Electronics Engineering / Automotive Technology) & equivalent.
• Proven experience in electronic component troubleshooting and repair.
• Strong understanding of electronic circuits, microcontrollers, and semiconductor devices.
• Solid knowledge of soldering techniques and proficiency in reading and interpreting circuit diagrams.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368

Responsibilities:

• Manage customers' database accounts, performed customer verification and processed applications request
• Identify prospects, develop accounts and ability to respond to functional and technical aspect of customers request for quotation or enquires
• Builds and maintains strong customer relationship
• Ability to communicate effectively and provide proper follow up
• Investigates and resolves customer problems and deliveries
• Understanding customer needs and offering solutions and support
• Maximize operating profits while gaining market share through superior customer service
• To comply with company's procedures and policies
• Administrative support and perform other work related tasks as assigned

Requirements:

• Diploma/Tertiary or equivalent combination of education and experience
• At least 2 years of working experience in sales or in a technical occupation to the product or manufacturing environment
• Familiar with ERP system will be an advantage
• Ability to complete assignment on time
• Independent, able to work under minimal supervision
• Possess good oral and written communication skills
• Proficient in MS office application
• Candidate without above prerequisite experience but willing to learn will be considered

The Van Leeuwen Pipe and Tube Group is a major international distributor and stockist of steel pipes, fittings and flanges. Its offices can be found throughout Europe, the Middle East, North America, South-East Asia, China and Australia.

From our regional head office in Singapore and affiliated companies in Malaysia, Thailand, Indonesia, China and Middle East, we service a wide range of customers in the oil & gas, (petro-)chemical, pharmaceutical, water treatment, (renewable) powergen and offshore/marine and construction industries.

Due to growth of our business in the Asia-Pacific region, there currently exists an excellent opportunity for:

Sales Trainee

The successful candidate will follow a program of in-house training. He/She will be trained in commercial skills. If proven, the candidate will have future opportunities within the regional office or overseas posting to our offices in Asia-Pacific.

We are looking for driven, determined and enthusiastic graduates with energy and passionate to join our organization. If you have the following, you are the one we are looking for:

Requirement:

• You have graduated with a Diploma or Degree in Business / Commerce / Chemicals / Engineering.
• 2-3 years experience in commercial sales would be an advantage
• Proven interest in trading and/or sales coupled with a drive for success and continuous improvement.
• You are flexible with regard to overseas assignments.
• You combine practical understanding with strong business acumen and good analytical and conceptual skills.
• You appreciate working within a fast-paced and changeable environment and you integrate well into a team setting.
• Your high drive is evident from your accomplishments and you demonstrate a persistent and proactive approach to challenges ahead.
• Your communication is clear and concise, including appropriate adaption to cultural diversity.
• You show high awareness of your strengths and development opportunities, seek feedback and actively work towards advancing your competence.
• You are looking for an international career both now and in the years to come.
• You are fluent in both spoken and written English.
• An additional languages – (e.g.: Chinese, Thai, Bahasa Indonesia, Bahasa Malaysia, Arabic) is preferred.
• Creative problem solver and entrepreneurial thinker
• Work location at Pioneer Place - West zone ofSingapore

The Opportunity

IQVIA’s Real World Solutions is currently recruiting for an Associate Consultant, Biostatistician/ Epidemiologist to focus on real world evidence generation across APAC region. The successful applicant will have the opportunity to work with experienced healthcare industry, academic researchers, consultants, and data scientists. He/she will support the design, development, and delivery of a wide range of projects to our clients from database analytics, HEOR and patient centered research. Projects range in complexity from evaluating and scoping opportunities, research analysis and problem solving to assisting the development of recommendations for clients.

Responsibilities:

• Develop and execute statistical analyses for real world studies

• Work closely with project teams including project managers, epidemiologists, data scientists, statisticians and consultants across APAC and other regions to ensure accuracy and validity of data

• Maintain in-depth understanding of real-world designs and statistical methods including modeling approaches

• Provide statistical input in study protocols and prepare statistical analysis plan

• Support data analytics scripting and execution of analytics for observational research studies

• Use statistical programming ability to support development/maintenance of central analytics code library and updating existing coding with support from IQVIA data scientists

• Support project delivery including creating reports, presentations and other client deliverables, and participating in client meetings and workshops

• Develop and implement strategies to ensure accurate and timely delivery of statistical analysis results

• Excellent communications skills to effectively communicate complex statistical concepts to internal and external stakeholders

Skills & Experience Required:

• MPH, MSc or PhD (or an equivalent degree) in statistics, biostatistics, epidemiology, public health, or a related discipline

• Proficiency in the use of statistical software such as R and other statistical programming language

• Strong analytical and problem-solving mindset along with excellent written and verbal communication skills

• Compelling quantitative skills with the ability to learn and apply analytical tools and techniques for analysis

• Experience in designing and executing retrospective epidemiological studies using existing data sources

• Prior healthcare-related experience and computing skills with high level programming languages will be an added advantage

• Able to work independently in a multidisciplinary and culturally diverse team

• Excellent team player and self-motivated

• Fluency in English (spoken and written)

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

• Effectively portray the Contract Logistics business unit internally and externally.
• Receive new customer inquiries and vet opportunities.
• Establish pricing and proposals for new business.
• Execute all parts of an RFQ.
• Support new client until handoff to IT and Operations.
• Partner with leadership to create, maintain, and renew contracts.
• Collaborate with counterparts to conduct quarterly business reviews for large clients in the APAC region.
• Assist with marketing materials.
• Learn and use company data platforms to make informed decisions.
• Performing additional duties as assigned.

Position Requirements:

• 3+ years’ experience in supply chain customer facing roles.
• Strong knowledge and understanding of warehouse processes.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience with creative platforms.
• Strong ability to interpret customer requirements, utilize tools to provide customer solutions and articulate service offerings internally and externally.

Date Posted:

Country:

Location:

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About you

You will be responsible for installing, maintaining, repairing, and inspecting elevators and escalators. You will also ensure the safe and efficient operation of these systems, troubleshoot mechanical and electrical issues, and perform routine maintenance tasks to prevent breakdowns. This role requires a strong understanding of mechanical and electrical systems, as well as a commitment to safety and precision in their work. This position reports to the Service Engineer for Singapore.

Your key responsibilities

• Responsible for carry out servicing of elevators, escalators and mechanical-parking systems that includes checking, oiling, greasing, mechanical adjustment, trouble-shooting, testing of safety devices, inspection and parts recommendation and replacement, in accordance to code of practice.
• Demonstrate understanding of Environmental, Health and Safety (EH&S) procedures and comply accordingly on the job.
• Attend to breakdown maintenance calls at various job sites.
• Support Service Operations Team to achieve department objectives on service sales targets and service quality standards.

Your Requirements:

• Diploma, Higher Nitec or Nitec level.
• Relevant work experiences on service and maintenance of elevators and escalators will be an advantage but not a must.
• Team player and willing to learn on the job.
• Candidates who possess a valid Class 3 or 3A driving license will be advantageous.

We offer :

• Trainings to transition into this role and succeed
• Excellent base salary, AWS, Performance Bonus and Allowances
• Medical benefits for employee and immediate family
• Career progression that helps to plan and proceed with the great future
• Work Life balance

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Your Career

We are looking for an experienced Digital Marketing leader who can transform the marketing executions by optimizing processes, leveraging data, tools, infrastructure and AI to deliver the consistent growth and required business outcomes.

The ideal candidate is someone who loves being hands-on, highly competent in leading teams, developing disruptive growth driving strategies, implementing scalable processes, analyzing data and helping build and track the performance of field marketing and demand generation programs. You’re excited about staying up to date in a fast-paced industry, being a proactive researcher who has introduced new tools or technologies aimed at enhancing operational efficiency and achieving maximized outcomes in your previous roles.

You’re excited by the challenge of working in an ever-evolving environment and are skilled in motivating teams to deliver their best. You're someone who can bring a strong strategic focus, foster a culture of innovation and collaboration, and help the team tackle the challenges that accompany rocketship growth. Reporting to our Head of JAPAC DG Hub Services, this is a high-impact role where you will work closely with other marketing teams to manage strategy, operations, budget, and plans. You are at the core of all marketing executions in JAPAC partnered with the Shared Services team in HQ, JAPAC marketing leadership team, along with the regional sales teams, GTM leads and Channel ecosystem. As someone who understands how to operate like a CMO of your function, you will lead on key growth initiatives like CXO engagement/ABM programs, demand generation, and drive quality pipeline with a target contribution for the business. You’re also responsible for developing and growing the Programs & Ops team to be a top performing team. The successful candidate will have a proven record of strategic planning, field and program marketing experience - and isn’t afraid to roll up their sleeves alongside your team.

Your Impact - Marketing Programs & Operations Team Lead: 

• Demand Generation Oversight: Strategize, design, and execute JAPAC demand generation programs, ensuring seamless operations and optimal performance.

• Establish CoE (Center of Excellence): Drive operational efficiency, streamlined processes, enhanced customer satisfaction and increased agility by leveraging technologies as needed.

• Technology Adoption: Collaborate with HQ Marketing Operations team or IT team to identify, design, and implement solutions that help us grow and scale with agile. Expected to act as the AI transformation consultant for the team.

• Analytics and Reporting: Track and provide the Marketing leadership team with ongoing analysis for marketing contribution to pipeline/bookings, program ROI, contact acquisition, campaign results, and etc. Verify and analyze the data for MBR and QBR.

• Sales-Marketing Alignment: Drive initiatives emphasizing lead management and governance, elevating data quality and refining lead quality for seamless sales-marketing collaboration.

• Enhanced Customer Experience: Implement customer-centric processes to cultivate loyalty, advocacy, and lifetime value, enhancing overall customer satisfaction.

• Database Strategy and Management: Define and execute database strategies, ensuring data quality, and implementing hygiene practices through collaboration with Shared Services.

• Agency Management: Onboard, manage, and optimize external agency resources across various JAPAC time zones for optimal support and results.

• Team Leadership and Development: Lead and mentor a high-performing team, fostering growth, development, and talent acquisition to fill key roles effectively.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Front Office team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the Room Service team and housekeeping to ensure a seamless In Room Dining and cleaning experience. Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Routledge is looking for an organised, methodical and motivated Editorial Assistant to join our books editorial team in Singapore. This is an excellent opportunity to gain a thorough introduction to the academic book publishing process in a demanding role where the assistant will be working on a range of academic books in social science and humanities.

Please submit your application before advert closing date of January 8th 2024

Applications are shortlisted on a rolling basis and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Provide administrative support to the Commissioning Editors
• Assist the Editors in sending proposals for review, drawing up author contracts and chasing reviews during the book proposal process
• Provide pre- and post-publication care to authors, including chasing authors to deliver manuscripts, advising on permissions and copyright queries, and checking and passing manuscripts to production
• Keep author and project databases up to date, organizing author book promotion flyers and sending gratis copies to authors and contributors.
• Act as the main point of contact for numerous authors and internal departments

The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements.  The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents’ needs and wants.  An ambassador of the hotel, well-rounded in all areas of the hotel, including Rooms, Food and Beverage, Spa and other resident touched areas.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Lobby Operations team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the In-Suite dining team and housekeeping to ensure a seamless In-Suite dining and cleaning experience.  Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

This position is a key member of our Biospringer APAC team and Biospringer Finance team and will work in close collaborations with cross functional teams in APAC, China and France.

It includes 3 main responsibilities.

Reporting:

• To coordinate monthly closing activities with entities producing for and selling on APAC markets to ensure compliance with BIOSPRINGER & Group reporting procedures.
• To analyse, prepare and consolidate the monthly reporting at BIOSPRINGER APAC level.
• To conduct analysis to understand variances between budget/forecast and actual  performance/results.
• To perform margin analysis.
• To communicate with BIOSPRINGER Global finance team and BIOSPRINGER entities to understand APAC performance.
• To track, monitor, and feedback on variance analysis (i.e.: pricing, costing, OPEX, …) to respective stakeholders.

Budgeting and Forecasting

• To coordinate budgeting and forecasting processses and activities at BIOSPRINGER APAC level in accordance with Group and BIOSPRINGER Budget guidance.
• To analyse, prepare and consolidate Budget at BIOSPRINGER APAC level for discussion with BIOSPRINGER Global team.

Business Support

• To take charge of cross-functional projects aimed at optimizing BIOSPRINGER APAC results and to ensure regular monitoring.
• To monitor profitability per product / customer and be part of pricing management with Marketing team.
• To be a business partner to the Sales team, and Sales admin team, in case of overdue.
• To support accuracy of our S&OP forecast thanks to Sales data analysis.
• To ensure transfer price rules follows Group guideline.
• To actively participate and deploy the Group's procedures & projects at the regional level.
• To coordinate and support compliance project if needed.
• To support BIOSPRINGER and Group’s enhancement initiatives / programs launched on BIOSPRINGER APAC scope.

STRATEGIC CATEGORY DEVELOPMENT

• Support the Shopper marketing manager in developing category vision and cascade on channel level.
• Update Category Drivers with new products and initiatives launch.
• Generate new relevant shopper / channel insights, lead Shopper / Customer studies.
• Lead NP launch preparation from Shopper marketing side: route to trade, selling story, OPEX KPIs. Collaborate with marketing to design the best bundle and the optimum trade support.
• Participate in AOP (budgeting) process in order to reach OPEX objectives.

STRATEGIC CUSTOMER DEVELOPMENT

• Determine priorities on Category management projects, support Shopper Marketing Manager in leading top customer projects (JBP) and lead cross-customer / channel projects
• Run category, channel, and customer analysis to detect opportunities to increase category & brand sales for all customers
• Design assortment and shelving guidelines per channel in order to increase Company and Category sales
• Make proposal on shelf-display to ensure layout implementation
• Run quarterly / monthly evaluation of category management projects.

OPERATIONAL EXCELLENCE (OPEX)

• Support Shopper marketing manager in leading Operational Excellence: defining the key opportunities on OPEX topics nationally and account-specific like shelf position, assortment/ distribution opportunities, OOS, promotional executions etc.
• Deliver sustainable growth with on high sales efficiency level
• Lead OPEX scorecard, provide monthly communication of OPEX KPIs performance with Sales feedback, report qualitative summary to Shopper marketing manager and Country Manager
• Develop and deploy on-time and qualitative OPEX communication (monthly KPIs reporting, guidelines update, OPEX deployment events for sales) to ensure full knowledge of Company objectives on every Sales force level at any time

PROMOTIONAL ACTIVITY

• Support Shopper marketing manager in developing promo strategy per channel based on brand objectives and financial KPIs
• Lead the proposal of new promotional activities with our products to increase our promotional effectiveness
• Develop and deploy educational materials, based on category knowledge, to deliver Category vision and drivers.

What you get to do in this role:

• Provide thought leadership on Account Planning & Strategies, ensuring they are completely aligned to deliver customer relevance and value
• Evolve and standardize best practices around account planning and customer strategies and assets (e.g., strategy decks)
• Evolve account planning tools, processes and technology to align with a complex selling environment 
• Work with all GTM functions including Sales Operations, sales leadership, value management, I.T. Business Intelligence, Enablement, and third-party companies to ensure seamless integration of our account planning process
• Establish appropriate metrics and tracking to ensure quality of and adherence to account planning strategies
• Own the enablement, comms and change management plans for strategic program rollout
• Provide coaching and mentoring to the field around account planning; ramp up in-region individuals to provide relevant coaching
• Proactively and continuously identify opportunities to improve adoption and increase field productivity

This role is part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and drive customer business outcomes. We do this through a portfolio of services, delivered by world-class consultants, training and success professionals, our leading practices, methodologies, and tools, as well as our ecosystem of partners. 

What you get to do in this role:

As a ServiceNow Service Development Manager, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilising our products. These service offerings include our Impact success offering and product adoption services.

The SDM is integral to the regional sales team. They collaborate with the Services Account Executive, account team and our customers to ensure successful implementation and adoption. In a quota-carrying role, the Services Development Manager partners with the Services Account Executive, the ServiceNow Sales team and our partner ecosystem to develop and successfully execute Services sales opportunities across the territories of the Services Account Executive on very large accounts and new logos.

• Collaborate with inside and outside Digital, Field, and Partner sales team members to develop and execute success and adoption services opportunities in collaboration with the Services Account Executives and their designated territories.
• Work with the SAE in your region to prioritise sales activities against specific opportunities on clear role-responsible guidelines.
• Work effectively and collaborate with the Expert Services delivery team to identify additional revenue opportunities from existing engagements, including Change Orders.
• Participate in all district activities to develop a programmatic approach to creating, managing, and closing a pipeline of opportunities commensurate with achieving assigned service quotas.
• Proactively create new Services opportunities Impact and Adoption Services for new and installed base customers.
• Own the responsibility for any Impact Guided deal in the territories of the Services Account Executives.
• Manage sales opportunities and business relationships from the office with influential contacts across the territories of the Services Account Executive on very large accounts and new logos. Work with the extended support and delivery team to drive the development of packaging strategies and services proposals.
• Prioritise and manage inbound services sales requests.
• Execute Value-based Selling Methodology for Impact and Adoption services opportunities.
• Meeting or exceeding Monthly, Quarterly and Annual sales targets.
• Providing accurate information to management for forecasting, quarterly business reviews, etc.
• Ensuring compliance with operational standards and customer relationship management.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the event status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget 
• Work with Talent & Culture to recruit suitable colleagues  
• Control outsource labour supply, casual labour and overtime
• Participate in regular BEO meetings with culinary, catering and sales teams to ensure the needs and expectation of the event organizer are being met 
• Communicate with team during daily briefings and conduct monthly department meetings 
• Ensure regular training and re-training are conducted for casual employees 
• Maintain service and function room setup standards of the premise and to ensure that they are achieved and followed by 
• Ensure hygiene and food safety compliance in the premise and related areas 
• Implement, monitor and maintain control measures which have impact on food costs, beverage costs, labour costs and operating supply costs for the premise and to be in line of budget
• Lead the F&B team to personalize the guest dining experience with heartist approach and ensure the delivery of Service Promise 
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence 
• Work closely with the culinary team to maintain food quality and ensure its timeliness and accuracy of delivery and setup for all events are achieved 
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 
• Drive consistent service and process improvement 
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles

Purpose: This role will have the opportunity to work with a dynamic international team in a fast-paced environment to push the boundaries of digital storytelling, while elevating and amplifying the NBCUniversal brand within the media and advertising industry. 

Your responsibilities may span the following areas:

• Support design team in the delivery and execution of 360 commercial content solutions across digital, social and TV.
• Support live commercial productions: designing of creative assets, ad banner creation, branded content design, Powerpoint Presentation designs
• Support with the development of design mocks
• Work with the broader Catalyst team to ensure optimal pitch to deal conversion rates and repeat clients

Purpose: The intern supports the Brand Strategy Team and wider Ad Sales team, in both APAC and EMEA, with the development of strategic PowerPoint pitch documents, research and design mocks for pitches.

Your responsibilities may span the following areas:

• Support Brand Strategy team to respond to briefs with bespoke, strategic digital or TV content solutions, through research, concept development and deck support.
• Develop new creative ideas for digital, TV and social audiences for our brand partners.
• Support the Sales teams with the development of strategic PowerPoint pitch documents.
• Support the Content and Design teams with the development of design mocks for pitches
• Keep up-to-date with industry and technological advancements particularly in digital advertising/targeting and events and evolve client pitch and presentation process