Job Responsibilities:

• Read telex and action accordingly.
• Inform apron of aircraft changes, edit in CRO Editor and send CALL BACK to all concerned.
• Ensure requests for SIA stretcher/ Supplementary Oxygen kit and update in stretcher/ Supplementary Oxygen Kit chart-update the systems.
• Update flight observer chart and fax to IGO and provide a copy to MAINTROL.
• Any last-minute aircraft change less than 2 hours to STD, CRO will call refuellers directly and inform of aircraft change.
• Prepare SQ and Scoot (including Line Station) Delay reports.

Job Requirement:

• Minimum ITE Certificate in any discipline
• Familiar with Microsoft excel and SAP
• Experience in performing coordination, data entry, and generating reports
• Able to quick response to any last minute’s aircraft changes and react promptly
• Possess good communication skills
• Able to work under pressure
• Comfortable with rotating shift (12hrs Morning & Night) pattern based on 2 days’ work and follow by 2 days off work arrangement.

Benefits:

• Basic Salary up to $3,200 with yearly increment based on performance.
• 5 days work week
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Sea Freight Executive located in ALPS Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for coordinating sea import shipments, managing import/export files, updating shipment statuses, and handling customer notifications. Responsibilities include processing invoices, checking shipment documents, and arranging transportation. You will communicate with clients, agents, and overseas offices, ensuring accurate data entry and compliance with company policies. Key tasks also include customs permit declarations and maintaining strong client relationships. Additionally, you will recommend process improvements and handle any ad-hoc duties.

Qualifications:

• Minimum 1 year of experience in relevant industry

Benefits:

• Basic Salary up to $4,700 with yearly increment based on performance.
• 5 days work week (Monday- Friday,9am- 6pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Business Development Manager located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for developing marketing strategies to drive company growth by attracting new business, with a strong focus on local and Intra-Asia markets. It requires a deep understanding of market dynamics and competition to formulate effective sales strategies. The primary goals are to increase overseas shipments and build strong client relationships by implementing successful sales strategies that enhance customer satisfaction and loyalty.

Key responsibilities include acquiring new clients, nurturing existing relationships, identifying new business opportunities, and serving as the main point of contact for client inquiries. The role also involves conducting market research, negotiating terms with clients, collaborating with internal teams to ensure smooth operations, and keeping management updated on sales progress. Additionally, staying informed about industry trends and competitor activities is crucial, as is working on tenders or bids when necessary.

Qualifications:

• Minimum 2 years of experience in relevant industry

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Benefits:

• Basic Salary up to $2,800 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Operation Officer located in Changi. Our client provides full-fledged freight forwarders offering full inter-model transportation services for both inbound and outbound cargos. Your responsibility involves managing import operations, including awaiting pre-alerts to handle cargo release or delivery arrangements. Responsibilities include inspecting cargo at the warehouse for discrepancies and consulting the team leader for further instructions. The role requires regular communication with customers and overseas agents, monitoring emails, and handling customs-related tasks such as pre-declaring permits and submitting shipment details via the CCN system to Singapore Customs. Additional duties include billing, email correspondence, and other air import operations tasks, with a willingness to work overtime as needed.

Qualifications:

• Minimum GCE N/O Level
• Good in MS Office – word, excel, PowerPoint

dealing with airfreight cargo operation , data entry monitoring of shipments..........................................................................................................................................................................................................................................etc.

Up to $2100 basic + OT Pay + Variable Bonus

Benefits:

• Basic Salary up to $2,100 with yearly increment based on performance.
• 5.5 days work week (Monday – Friday (9am to 6pm) | Alternate Saturday (9am to 1pm)
• Our company emphasises on good career progression.

Job Description:

This is a full time role for a Warehouse Assistant located in Alps Ave. Our clients are in the Freight Forwarding Industry. You will be responsible for managing and overseeing warehouse operations, including inventory control, order processing, and quality assurance. Responsibilities include handling the picking, packing, and inspection of shipments, along with maintaining an accurate inventory and ordering stock replacements as needed. Additionally, the role requires reporting any damages or discrepancies, ensuring tools and equipment are in good working condition, and arranging repairs or replacements as necessary. The candidate will also implement 5S practices to keep the workspace organized and operate material-handling equipment such as hand trucks, forklifts, and hydraulic platforms to facilitate efficient warehouse operations.

Qualifications:

• Must have forklift licence
• Handles and stores merchandise or special products that require some knowledge of shock watch, tilt watch, humidity reading etc.
• Min 2 years relevant experience

About the Job

The Program Department plays one of the most critical roles in Cyrus. Every new project in Cyrus begins with you leading the project team and laying the groundwork to ensure a smooth and successful completion. Regardless of technical challenges or scheduling conflicts, you will lead, guide, and inspire your project team members, managing every facet of the project's development and collaborating with your team to resolve problems while staying focused on your commitments to the customers.

Your key responsibilities are as follows:

• To strategise, organise, govern, and manage a project within a predetermined timeframe that is committed to customer.
• To successfully complete New Product Introduction (NPI) projects by meeting all the specifications and requirements and advancing them towards mass production, including anticipating and mitigating potential risks that may negatively impact the projects.
• To engage and work with customers on product specifications, requirements, costs, schedules, and quality.
• To generate and provide quotations for tools and moulded parts, upon receipt of Request for Quotation (RFQ).
• To collaborate internally with tool designer and engineering team on design for manufacturing (DFM) and proactively manage program documentations, technical and engineering changes.
• To update the status of on-going programs to the management.
• To consistently pursue for new customers.
• To establish and nurture a robust and affirmative rapport with our key customers to secure new and additional projects and pursue new customers to strengthen sales pipeline.

Your areas of knowledge and expertise that matter most for this role:

• Degree or diploma in mechanical engineering/precision engineering.
• Knowledge with practical experience in the field of plastic injection and injection tool fabrication, or mechanical product design is needed.
• Proficient in Microsoft Office suite of programs.
• Good verbal and written communication and presentation skills.
• Strong leadership to lead, guide and inspire the project team to produce quality work and stay committed to all deliverables.
• Business oriented, meticulous, and cost sensitive.
• Ability to analyse, solve problems and decision making.
• Strong organisational skills with a can-do attitude to always improve and initiate new ways of working to achieve results.

The Project Engineer is responsible for ensuring proper adoption of resource, quality and risk standards as well as managing project profit during the project lifecycle. He/She coordinates all administrative processes related to a project eg reports, claims, payment of invoices, including the final project handover documentation. He/She typically comes from an engineering industry/background and is able to identify and report project-related issues as well as suggests changes related to quality, risk and administrative processes.

He/She has good communication, customer management and negotiation skills for engaging with both internal and external parties to coordinate project activities between organisational departments and teams during the various phases of a project, as well as managing sub-contractors to ensure they are integrated into the project and adhering to technical requirements.

RESPONSIBILITIES

• Be responsible for the planning, scheduling, controlling and coordinating of building services related works in terms of preventive / breakdown / A&A Works
• To lead a team of supervisors & skilled workers to carry out their works accurately and timely and to ensure that works on site are carried out according to client requirements
• Liaise and hold meetings with clients, Managing Agent & Sub contractor to ensure that all requirements by clients and relevant authorities are adhered
• Monitor, track, and provide timely project progress reports to the management
• Good knowledge and experienced in building related works such as civil engineering, structural, architectural, building repair, carpentry, partition, A&A, renovation, plumbing works etc

JOB REQUIREMENTS

• Candidate must possess at least Diploma/ Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Engineering (Electrical/Electronic), Engineering (Mechanical), Building Services Engineering, Project and Facilities Management or equivalent.
• Diploma holders with relevant work experience are welcome to apply
• At least 3 Year(s) of working experience in facilities/ building maintenance industry.
• Preferably Executive specialized in Engineering - Civil/Construction/Building Services or equivalent
• Class 3 driving licence (Good to have)
• Must be self-driven & motivated to perform and deliver service excellence

We are looking for project engineer (building) based in Singapore office, if you are interested in becoming part of our SH family, please submit your resume and experience via the submit button below.

The Project Admin Officer supports the Project management team and performs project-related administrative functions. This includes preparing quotation/progress claims, proper recording of contract/project documentation (Work order, Delivery order, Invoices), following-up of claims approval, requesting for quotation and negotiating with sub-contractors/suppliers for the best costs, ordering supplies as well as act as the second point of contact (on behalf of Project Engineers) for client enquiries.

RESPONSIBILITIES

• Contract, Project & Filing management, preparation of purchase order, variations & final accounts and generation of cost control and reports
• General administration support to project team and assisting the project manager in working out the quantities for variations and progress claims
• Prepare monthly progress claim, vet/recommend and prepare clients’ payment certificate for management approval
• Act as second point of contact (client-servicing) on behalf of project engineers for enquiries from external stakeholders pertaining to projects & term contracts
• Undertake any other ad-hoc projects/duties assigned

JOB REQUIREMENTS

• Minimum “O” Level, diploma is a plus.
• Diploma holders with limited working experience are welcomed.
• Outgoing with good communication, negotiation and problem-solving skills for engaging with both internal and external parties to support project-related activities.
• Able to work independently and target oriented in a stressful environment.
• Computer-literate & basic Microsoft Excel skills
• Able to commence work in a short notice period.

Job Description

• Repair of non-motorised equipment such as maintenance steps, hydraulic carts, nitrogen carts, etc.
• Perform preventive and corrective maintenance in accordance with approved documents
• Ensure proper and accurate details filled up and signed off on job card and task sheets upon completion of work
• Ensure equipment is in working/serviceable condition before releasing to user
• Able to read and understand engineering schematic drawings and manuals
• Other duties as assigned

Job requirement

• Candidate must possess minimum Professional Certificate/NiTEC in Engineering (Mechanical/Automotive) or equivalent
• At least 1Years of working experience on repair of mechanical and/or hydraulic equipment
• Good Hands-on skills

RESPONSIBILITIES

• General electrical fitting work including installation of electrical equipment, electrical cabling works, cable trucking, cable conduit and termination, etc
• Maintenance of M&E equipment
• Troubleshooting of electrical system
• Troubleshooting and repair works for air conditioning system (Single Split, Multi Split & VRV)
• Installation of air conditioning system
• On-site maintenance of Air-con and MV system
• Preparation of service reports
• Attending urgent calls during & after office hours
• Any duties as assigned by supervisor

JOB REQUIREMENTS

• Minimum 2 years hand-on experience in maintenance, troubleshooting and installation in electrical systems
• Must be able to install GI trunking and conduits works.
• Minimum 2 years hand-on experience in maintenance, troubleshooting and repair works in ACMV system
• Must have knowledge of Air-con DX system and Chilled water system.
• MUST have Coretrade certificate.
• Basic maintenance knowledge of M&E systems.
• Valid class 3 driving licence is preferred.
• Working location: Island-wide Singapore
• Working hours: Monday to Saturday (8:30 am to 5:30 pm)

Training and Development

• Assist HR Manager on preparation of the organisation training plan
• To utilise Oracle Netsuite to allow HR and employees to better track their training activities during the course of the year
• Administer and arrange the mandatory core skills training program required by BCA (CSOC, coretrade), ensure the yearly BCA coretrade renewal is in place and training requirements are met
• Administer grants/ fund application for eligible training courses
• Review and update HR Management Procedure when changes occurred
• Maintain all training records

Recruitment – Site Staff

• Coordinate staff recruitment and selection process (site staff) by following the current hiring procedure and liaising with the project managers. Review and provide suggestions to the current hiring procedure by ensuring current practice is timely and comprehensive
• Deal with the administration required by the HR policies relating to the appointment of newly recruited site staff. This includes BCA verification of new worker, security bond purchase, drafting of the letter of appointment, processing of staff access pass, arrangement of pre – employment medical check-up for work pass holders and assisting on bank account opening. PPE arrangement – ensure store supervisor submit the items collection form back to HR after issuance
• Provide advice and assistance to hiring project managers on staff recruitment for site staff by checking on their pre-employment history on WPOL and coretrade/multiskilling status on construction workforce registration system (CWRS)
• Ensure recruitment process for site staff are compliant to local laws and fair employment practices
• Administer exit process (site staff) – booking of return flight ticket, return of staff access card, work permit, cancellation of work pass etc.

Personnel Administration/ Compensations and Benefits – Site Staff

• Maintain all personnel documents and ensure their confidentiality. Administer and update employees’ database onto HRIS and employees’ personnel file.
• Random checks on attendance. Investigate and understand causes for site staff absences or OT overclaim
• Administer work pass application, renewal and cancellation (site staff)
• Process renewals for site staff, and ensure salary increment on renewals are approved by the project directors, submitted together with the performance appraisal and increment is in line with the compensation and benefits policies

Other HR Related Projects & Administrative Tasks

• Updating of vehicle repair and petrol costs (all vehicle related issues)
• Monitoring vehicle COE expiry and insurance renewal and purchase of road taxes for full fleet of company vehicle system. Updating vehicle info on the vehicle fleet management system

JOB REQUIREMENTS

• Candidate must possess preferably diploma in Business Studies/Administration/Management, Human Resource Management, Psychology or equivalent. Nitec holders can be considered.
• Candidates with relevant experience with non-related qualification are highly encouraged to apply
• Need for a passion for human resources and a people-centric mindset
• Good English writing and communication skills is a MUST for this role
• At least 1-2 Year(s) of working experience in the related field is preferred for this position, diploma holders with limited working experience are welcome to apply too.
• Required Skill(s): training and development, employee relations, organisational development
• Preferably Junior officers specialized in Human Resources or equivalent.

Job Highlight

• Great career opportunity & progression
• Positive Working Environment

Job Description:

• Manage admin and performance related functions
• Interact with new patients and prepare Service Contracts
• Process fee invoices and handle fee collection
• Process patients’ payment (AR) and follow up with uncollected payment
• Manage account receivable (AR) and account payable (AP)
• Assist in Full Set account & GL
• Process billings that needed
• Perform compilation and analysis of key indicators where required
• Be involved in SOP preparation and digitalization
• Process and submission of claims like CHAS, Medisave or Insurance claim
• Support administration of customer service and client feedback
• Provide day-to-day administrative support to the operation team
• Any other ad-hoc project assigned by the Management

Job Requirements and Qualifications:

• Degree in any discipline from a recognized tertiary institution
• Proficient in Microsoft Office - MS Word and Excel
• Able to work during weekend when needed
• Working at Upper Changi Road North

PURPOSE OF THE ASSIGNMENT

Within the Material & Services branch in Singapore, the Repair Order Administrator is responsible to oversee the day-to-day operation of the repair services administration and expediting work.

OVERALL OBJECTIVES

The Repair Order Administrator is contributing to management of Aerospace Material repaired with vendors based in Asia region. Assurance of parts availability is their primary objective. The Repair Order Administrator will work in a fast-paced environment with key responsibility to provide repaired materials in the most efficient and effective manner possible.

MAIN INTERFACES

Internal:

Regional Service Center / Logistics Center Managers for Asia

CDG and SIN Logistics Centers staff

Customer Support Officer and Customer Support Expert in France

Customer Support Manager in France

Outsourced repair department in France

Purchasing Department in France

Shop engineering officer in France

AOG Desk in France

External:

Aerospace MRO providers including Asian AFI KLM E&M MRO joint ventures and subsidiaries.

Logistic Service Provider

KEY RESPONSIBILITIES

The Repair Administrator is responsible for:

- Repair Order creation and dispatch

- Follow the repair logistics flow and assist in resolution of shipping issues to ensure parts shipped/arrived in a timely manner

- Approve the quotation of its perimeter with support if needed of the Technical department

- Manage the day-to-day Repair administration and warranty operation

- Monitor the lead time of repair to fulfill customer or inventory requirements

- Track repair cost/SPT versus contract price/SPT where applicable to ensure vendor compliance

- Administrate the weekly status reports from vendors and record the information in the relevant IT Tools (currently Base RPEX) once a week at a minimum

- Update all IT Tools (Astre, Base RPEX, GOLD, ….) in a timely manner to provide reliable datas to internal and external customers

- Apply the Repair or Buy process

- Record Customer Induced Damage claims

- Monitor and clear invoicing issues

- Monitor and clear the discrepancies after reception in coordination with the relevant Quality Controller

- Archive all files in accordance with regulations and internal processes

- Regular vendor review and teleconference

- Perform tasks/functions assigned by manager

The responsibilities and tasks of the position are not limited to the above mentioned and change might occur in concert with direct Manager.

JOB DIMENSIONS

Position based in SIN – ALPS Avenue (Changi Airport Logistic Park Of Singapore)

Staff: N/A

Tools: Microsoft Office and Outlook, Air France internal IT

Normal Shift - 9.00am to 6.00pm on 5 -Day Week

CONTEXT/ENVIRONMENT

The Repair Order Administrator is in the Customer Service Team in the Material & Services Directorate of Air France Industries. The Business Unit is supporting Customers on Flight Hours Services, closed loop long-term contracted customers in Asia (APAC and India) and has to provide Material in serviceable condition to respect its contractual obligations.

To this end, Air France Industries has decided to establish a Logistics Center in Singapore to support existing contracts and future business ventures more efficiently within the Asia Pacific region.

In a highly competitive environment with a strained supply chain, managing turnaround times (TAT), repair costs, and logistics expenses are critical challenges for renewing existing contracts and securing new ones.

In addition to supplying materials to customers, Air France Industries and more precisely the Customer Service Department aims to enhance local repair activities to reduce overall turnaround time and costs by sending unserviceable parts for local repair.

A primary responsibility of the Repair Order Administrator will be to manage these local repairs and assess the performance of OEMs and Repair MROs.

KNOWLEDGE, EXPERIENCE and COMPETENCIES

Knowledge and Experience:

• Diploma in an aerospace/purchasing/logistics discipline is preferable but not mandatory;
• No previous relevant experience required;
• Knowledge of aircraft materials airworthiness paperwork and/or logistics is preferred;
• Ability to propose and develop metrics for vendor performance measurement/evaluation would be an advantage;
• Proficient with Microsoft Office and Outlook

Behavioural Competencies:

• Strong written and communication skills
• Strong coordination capabilities and interpersonal skills to establish working relationships with multiple departments and various levels of the organization
• Self-motivated and able to work independently
• Good work attitude and a team player
• Ability to manage supplier relationship and problem solver
• Proactive decisions
• Language: fluent in English / basic French is a plus

Primary Function of Position

Intuitive is passionate about creating a workplace where employees are informed, engaged, and inspired to have a positive impact on each other, our company, and the world.

We are seeking a communications expert to lead the development and execution of internal and external executive communications initiatives for key business priorities in the Asia-Pacific (APAC) region. This includes acting as a strategist and trusted advisor to senior executives, developing executive narratives, presentations, and strategic communications plans that resonate across diverse internal and external audiences.

This role requires a unique blend of high-level strategy and hands-on execution, and the ability to work within a highly collaborative international communications team, reporting to a U.S.-based director. The ideal candidate will possess outstanding written and oral communication skills, a strategic orientation, excellent organization and presentation skills, a bias toward action, and a desire to learn continuously.

Key Responsibilities

• Strategic communications planning: Create, nurture, and execute a proactive, integrated internal and external executive communication support model, strategy, and roadmap that reflects the priorities for the region and builds effective connections with key audiences.
• Executive messaging and presentation development: Collaborate closely with senior executives to create executive narratives and presentations that reflect their voice and vision. Develop content for internal and external platforms such as all-hands meetings, email announcements, and customer events. Provide coaching to help executives deliver compelling presentations.
• Project management and tactical execution: Lead the execution of employee communication initiatives, overseeing end-to-end project management, from planning and content development to measurement. Ensure flawless execution across multiple platforms, managing timelines, resources, and cross-functional teams.
• Storytelling and content creation: Craft written, oral, and digital content that resonates with internal and external audiences. Own the content development process for presentations, event briefings, scripts, talking points, organizational announcements, intranet articles, employee stories, and customer testimonials.
• Event coordination: Plan, coordinate, and execute internal meetings and events, including agenda creation, presentation management, and Q&A facilitation.
• Regional expertise and collaboration: Serve as the communications expert for the APAC region. Occasional partnership with global communications and people brand teams to leverage shared content, and adapt and amplify significant key messages in-region; light support with regional alignment to employee value proposition (EVP).
• Localization and translation: Localize corporate communications for APAC audiences, managing translations into Mandarin, Japanese, or other relevant languages to ensure cultural and linguistic accuracy.
• Measurement and impact analysis: Measure the effectiveness of communication strategies, using data-driven insights to optimize future initiatives and demonstrate their impact on business goals. Track and measure executive communication activities for the region.

We’re changing the way Human Resources service and advice is provided internally within the Publicis Groupe. We recognize the strategic value of having great Talent Acquisition Business Partners to help with our agencies’ key product - our people and culture. This role will be supporting the Head of Talent Acquisition for Singapore and SEA and will be focused on providing best of class recruiting to key leaders in Singapore and their teams.

Expectations of a Talent Acquisition Partner

• Input into overall hiring strategy of the organization to ensure our teams consist of a diverse set of qualified individuals
• Manage key brands within Publicis Communications
• Ensure the staffing needs of the company are being met, with a long-term talent strategy in mind
• Devise and implement sourcing strategies to build pipelines of potential applicants, such as employer branding initiatives and Talent Mapping
• Ensuring the ATS is updated daily to ensure an effective talent pipeline and data accuracy
• Create and implement end-to-end candidate hiring processes to ensure a positive experience
• Keep abreast of and analyze market and sector developments to ensure personal business and specialist technical knowledge is updated and to support the provision of consultative service and market intelligence to clients
• Form close relationships with hiring managers & senior stakeholders to ensure clear candidate/interviewer expectations
• Initiate a range of sourcing activities, such as publishing vacancies, networking and conducting referrals, to ensure a regular supply of candidates that meet client's current and future demands
• Develop and manage the recruitment process for internal clients through sourcing, screening and qualifying candidates, briefing and preparing candidates, organizing interviews and negotiating remuneration packages to ensure needs and expectations are met in a timely manner
• Provide advice to key stakeholders and candidates on salary levels, benchmarks, training requirements and career progression opportunities to facilitate the recruitment process
• Ability to operate in a complex matrix environment, with multiple brands, diverse product lines and senior stakeholders
• Review and improve recruitment methods to ensure selection techniques and recruitment programs are effective
• Develop and maintain relationships with key stakeholders to ensure a good understanding of their current and future priorities
• Maintain regular contact and reviews with the stakeholders
• Complete and update client and candidate details in administration systems to support effective management information reporting
• Participate in regular meetings with the team and the manager to maximize synergies, discuss market developments, to share experience and knowledge

You will primarily be:

• Responsible for the deployment, and support of ad server tagging delivery through work tickets on JIRA for the TAAG (Technology And Activation Group) Team.
• Supporting our regional data operations team, and platform experts to deploy brand safety solutions for our media where applicable teams across clients in Asia-Pacific.
• Monitor ad server delivery to ensure that ad serving is within norms and no abnormal ad delivery.
• Assisting in taxonomy data governance for various clients across the region.

As part of Raffles Hotel Singapore’s Leadership Development Programme, the Food and Beverage Management Trainee will gain practical experience and knowledge through a structured 18-months programme. The programme will involve a rotation across various restaurant concepts and supporting departments, which will be customised based on operations’ and trainee’s expectations and requirements. To complement their learning and assimilation into a leadership role, the management trainee may be involved in special projects as assigned by F&B leaders, and mentored by a senior leader of the hotel.

Primary Responsibilities

Food and Beverage Service

• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Is always well presented and adheres to hotel’s grooming standard.
• Greets and farewells guests and colleagues in a friendly and courteous manner.
• Assists colleagues and guests efficiently and in a professional manner.
• Takes responsibility for residents’ and guest belongings in the restaurant or bars.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Undertakes F&B special projects as directed by F&B leaders and/or mentor.  

Provide a leading and consistent guest experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership

• Is a role model for the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, learning and development of the team

• Completes all components of the Raffles Leadership Development programme.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in recording and submitting monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Performs any other duties that may be assigned by the manager.
• Ensures NEA rules and regulations are met and achieve.  
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts
• Performs any other duties and responsibilities that may be assigned.

We're looking for a Senior Media Designer to join our Employer Branding team! This is a 1-year contract position. 

Key Responsibilities:

• Collaborate closely with the Social Media Manager to understand content strategies, posting schedules, and copywriting needs for Instagram and LinkedIn.
• Actively participate in creative planning sessions to interpret briefs, target audience insights, and objectives, ensuring alignment with the Groupe's social media tone and visual identity.
• Conceptualize, design, and execute engaging posts, including graphics, animations, and video edits, using tools such as Adobe Illustrator, Photoshop, Premiere Pro, After Effects and more.
• Capture high-quality photos and videos at internal and external events, ensuring coverage aligns with the content calendar and enhances the Groupe’s storytelling.
• Aid social media manager in directing shots and conducting on-the-ground interviews with colleagues, making them feel comfortable while showcasing authentic and compelling stories.
• Adapt creative content to meet platform-specific requirements while maintaining brand consistency.
• Stay updated on social media trends, experimenting with new visual styles and formats to enhance engagement on posts.
• Maintain an organized digital library of assets, including photos, videos, and design templates, for easy access and reuse.

What You’ll Gain:

• Opportunity to be part of a creative and dynamic team that values its people, the work that we do and the culture that we have.
• A chance to develop skills in social media, content creation, video editing, and graphic design while contributing to meaningful content creation.

Get to Know the Team

The People Programme Management team enables future-ready People function at Grab by planning out strategic directions, priorities and allocation of resources. The team is looking for an intern that can help build our people strategy and the associated strategic people programs and projects.

Get to Know the Role

Your role as a People Programme Management Intern will influence the goals of the People team. The team strives to revolutionise People Operations the same way that Grab has revolutionised transportation and food delivery.

The Critical Tasks You Will Perform

• You will build important assets, implement project plans and change management deliverables.
• You will facilitate sessions to identify problem statements and attain agreement across teams.
• You will brainstorm people practices and research leading industry practices.

Role & Responsibilities

• Answer and forward incoming phone calls
• Manage all aspects of visitor registration: visitors sign in/out, issuing visitor badge etc as well as for visiting employees
• Manage office Inventory: stationery, pantry items etc
• Office Rental/Maintenance issues: point of contact with Building management for daily operations of the office (eg: air conditioning, lifts, light fixtures etc)
• Oversee meeting room cleanliness and operability.
• Business Travel Account Management: Work with AMEX and our Finance team to coordinate travel payments as needed
• Collaborating with TA / IT team on employee service, to ensure smooth onboarding experience for new hires and offboarding for exiting employees
• Mail: Sorting, distributing and managing incoming and outgoing mail and packages
• Coordinating local and overseas courier and shipment (DHL/Fedex)
• Plan and execute office events eg: Quarterly birthday celebrations, office gatherings, Year end/CNY luncheon/dinner
• Issuing PR/PO as needed.
• Fire warden/emergency point of contact and first aid officer
• Management of employee lockers
• Maintain reception area
• Helping Sale Organization team to send product samples & POP materials etc to APAC Sales/Agencies/Vendors/Distributors;
• Manage Office’s budget Monthly expenses, recording and including petty cash
• Manage Janitorial service, HVAC maintenance at IT Hub, CEO Office, Comm and  Board Room, Dish-washer, water sink maintenance. 

Get to know the Team

The Singapore Operations team oversees, shapes, and grows the business in Grab Singapore. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers in Singapore. We develop business strategies that help us achieve our vision in serving our community.

As part of the Singapore Operations team, you will help connect Singapore customers to a wide array of merchants, from familiar favourites to emerging stars, through our many delivery partners. Join the Merchant Acquisition team, acquire and grow Grab's merchant network, bringing even more exciting brands, value, and options to eaters in Singapore!

Get to know the role

You will support the Merchant Acquisition Team by tracking market trends and delivering applicable business insights, analysing sales pipeline and conversion data, and optimising processes to increase sales efficiency and growth across several Grab verticals - GrabFood, Dine-Out, GrabMart, and GrabPay.

You will report to the Head, Sales and Grab Merchant Centre in Singapore.

This role will be onsite at Grab office.

The Critical Tasks You Will Perform

• You will lead market research and identify merchant acquisition opportunities across GrabFood, Dine-Out, GrabMart, and GrabPay.
• You will develop and implement sales processes to enhance efficiency throughout the sales cycle, from lead generation to merchant onboarding.
• You will build comprehensive dashboards by using data from multiple sources to analyze sales performance.
• You will support the planning and execution of sales incentive schemes to achieve business objectives.
• You will create detailed and impactful presentations for key meetings to communicate sales strategies and performance metrics.
• You will collaborate with cross-functional departments on projects.
• You will manage administrative tasks for the team, including employee management and systems access.

This opportunity is ideal for the candidate who is looking to work with the top 1% billing client. As a key member of the team, you are highly collaborative, a self-starter, with strong problem-solving ability. Your track record speaks of you as a strategic operator who can get things done timely on brief and on budget.  You are organised, responsible and can work in an agile manner to meet the needs of fast-moving clients.

Key Responsibilities:

PROJECT DEVELOPMENT

• Strategise and ideate content led solutions proactively and in response to brief with the wider team. Work with teams to define best-in-class work quality and empower them to deliver in a way that exceeds our client’s expectations and monitor the overall perception of quality and reporting.
• Be responsible for inciting new briefs across existing and new clients.
• Identify causes and make recommendations to account leadership on how to improve ways of working.

PROJECT MANAGEMENT

• Responsible for the deliverables on assigned projects including brief response, briefing of the project to the third-party partners and client team management through the project to completion at highest level of quality.
• Ensure project revenue are up to date, from quotation to billing.

CONTENT EXPERTISE

• Knowledge of all aspects of our solutions across Insights, Strategy & Consulting, Content Creative & Production, Content Partnerships and Publishing & Distribution and how they apply across all aspects of the consumer journey.
• Continuous development and learning in and around the content space to advise and educate internal and external stakeholders.
• Understand how content is integrated into a media strategy and possess an understanding of social media data and landscape.
• Understand how brand and creative executions are developed into content led solutions and how they deliver on a client’s business objectives.
• Support team to develop case studies at the completion of each project.

SALES TARGET ACHIEVEMENT

• Achieve personal sales targets, sales per transaction, and units per transaction as set by the Brand/Retail Manager.
• Maximize sales through effective link and cross-selling techniques, enhancing customer purchases.

CUSTOMER RELATIONS & CLIENTELING 

• Cultivate strong customer relations with a warm and sincere "Welcome to Guerlain," establishing a positive rapport with clients.
• Apply Clienteling strategies to build long-term relationships, understanding and catering to individual client preferences and needs.
• Provide accurate and personalized skin consultations for each client, demonstrating in-depth product knowledge and expertise.
• Act as an ambassador for service excellence, ensuring every customer interaction reflects the highest standards of Guerlain's customer service.

PRODUCT KNOWLEDGE AND CUSTOMIZED SERVICE

• Demonstrate products using the Dare to Be techniques, aligning recommendations with the client's specific requirements.
• Propose and deliver tailor-made services and consultations based on Dare to Be guidelines, ensuring a unique and customized experience for every client.

VISUAL MERCHANDISING AND STORE OPTIMIZATION

• Ensure the store's visual merchandising (VM) is at its optimal level, maintaining an attractive and enticing display for customers.
• Collaborate with the team to organize products and displays, ensuring a visually appealing and organized store environment that enhances the customer shopping experience.