Royal Ocean Marine is on the lookout for passionate and talented individuals to join our team as a DC Maritime Software Developer. In this role, you will be responsible for developing and maintaining software solutions specifically tailored for the maritime industry. You will work closely with our maritime operations team to ensure that our software meets the unique needs of our clients and enhances operational efficiency.

Responsibilities

• Design, develop, and implement software applications focused on maritime operations.
• Collaborate with stakeholders to gather requirements and understand user needs.
• Conduct software testing and debugging to ensure system functionality and performance.
• Maintain and update existing software solutions based on user feedback.
• Ensure compliance with industry standards and best practices in software development.
• Provide technical support and training to users on software applications.
• Stay updated on emerging technologies and trends in software development and maritime operations.

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Proven experience in software development, preferably in the maritime industry.
• Proficiency in programming languages such as Java, C#, or Python.
• Strong understanding of software development methodologies and lifecycle.
• Experience with database management systems and web application development.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities.
• Willingness to learn and adapt to new technologies.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

As a Sales Consultant with Ease Solutions you will be responsible for generating new business and growing existing customer accounts in the computer software industry. You will work closely with customers across various industries to understand their specific business needs and present solutions to drive productivity and cost-effectiveness. Our company is a leading IT solutions provider with over 15 years of experience, and we have strong alliances with key technology partners such as Atlassian and Monday.com.

Responsibilities

• Generate new business opportunities and expand existing customer accounts through consultative selling.
• Conduct market research and analysis to identify new sales prospects.
• Find potential clients through networking and cold calling, to start establishing relationships.
• Present and demonstrate company solutions to prospective clients, articulating the value propositions and addressing customer concerns.
• Prepare proposals, negotiate contracts, and close deals to meet or exceed sales targets.
• Maintain accurate records of sales activities and customer interactions through a CRM database.
• Collaborate with cross-functional teams including marketing, product development, and customer support to ensure customer satisfaction and retention.

• Bachelor's degree in Business, Marketing, or related field.
• Minimum of 5 years' experience in B2B sales in the computer software industry.
• Experience with selling of SaaS solutions.
• Successful track record of meeting or exceeding sales targets.
• Willing to learn how to use the applications that are being sold.
• Strong communication, negotiation, and presentation skills.
• Knowledge of ITSM and DevOps verticals
• Preferably with prior knowledge of Atlassian or Monday.com solutions.
• Ability to understand customer needs and provide tailored solutions to meet their requirements.
• Proficient in using CRM software to manage and track sales activities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong work ethic, drive for success, and customer-centric mindset.

• Paid Time Off
• Work From Home
• Flexible Working Time
• Training & Development

Control Risks is working with a global household-name company to identify and embed a Physical Security Specialist who will take responsibility for the day-to-day management of the client's security operations in South East Asia. Key duties of the role will include interacting with all corporate cross-functional partners and country leadership teams, vendor management and financial reporting, support for corporate events, and travel security.

This key role will require an individual who is passionate, self-motivated, proactive, quick-thinking, flexible, able to pivot when necessary, thorough and able to juggle multiple and diverse responsibilities with a strong emphasis on organization and unwavering attention to detail at all times. This is a demanding and fast-moving position that requires someone who is a proactive and positive thinker, and able to exercise good judgment and communication.

Responsibilities:

• Managing the day to day security operations at the client's corporate locations across South East Asia.
• Drive multiple security projects effectively including management of key performance indicators, vendor management and quality control. This will often include liaising with other members of the Enterprise Security or Environmental Health and Safety team to ensure alignment on new projects.
• Where necessary, contextualize and add regional specific vigor to global programs to further optimize overall program delivery.
• Develop key relationships with the client's corporate workplace teams, the landlord and third-party security vendors, ensuring cohesion across the site’s security and safety functions.
• Develop bespoke training packages in support of existing guard force and corporate security.
• Development and implementation of site incident management procedures.
• Support and liaise with the EHS team to ensure all standards are maintained across all facilities.
• Ensuring effective communication and reporting to the Regional Head of Security Operations and work towards the standards set by the wider security team.

• 5+ years experience in corporate security, and operational management.
• Bachelor’s degree required (or higher), relevant certifications (ex. CPP) a plus
• General understanding of security systems (cameras, card readers, radios, etc.)
• General understanding of incident response and crisis management
• A team player with an ability to supervise several projects in a fast-paced environment.
• Access to high-quality vendors, production support staff contacts.
• Ability to respond after hours to important, timely or urgent manners.
• Ability to be discreet and handle confidential information.
• Proficiency in Google Docs, Sheets, Gmail, Gdrive, MS Word, Excel.
• Understanding of how to prioritize and respond accordingly.
• Willingness to continue learning to ensure understanding of Netflix enterprise security approach.
• Strong written and verbal communication skills.
• Willingness to take educated risks and think out of the box.

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues, and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner

Key Responsibilities

• Requirements Analysis & Elicitation

• Responsible to identify and define detailed functional specifications based on the business requirements document

• Analyse and document the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation

• Monitor and manage risks /issues related to requirements and scope-creep

• Participate in transitioning the requirements to the designers and ensure a clear and complete understanding of the requirements.

• Assist in translating business requirements into test scenarios.

• Facilitate / provide “Train-the-Trainer” on application enhancements

• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)

• Testing & Scope Management

• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

• Perform impact assessment and estimation for Project Change Request

• Good knowledge in financial services policies, procedures, products and industry practices.

• Strong negotiation skills

• Good team player with excellent interpersonal and communication skills

• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Experience in Business Analysis. 8-10 years

• Experience in Digital Channels and in transaction banking. 5 years+

• Understanding of Technology but no need to have coding experience

• Capturing, analyzing and eliciting business Requirements: Elaborating JIRA stories

• Agile product development experience

Nice to haves are:

• Detailed Knowledge in how Payments work in Singapore vs Malaysia vs Hong Kong (regulatory too)

• Knowledge of Technology trends eg. how does a digital bank approach digital channel?

• API /SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements

• Not an order taker, able to push back complex build needs and offer alternate solutions

• A great team player. Collaborate and communicate well with the other BAs

• Strong analytical and problem-solving skills

• Strong presentation and meeting skills

• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines

• Highly resourceful and self-motivated

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service
3. FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

About the role

We are looking for a Senior technical SEO specialist who is excited about joining a global team and be part of our future success.  You will be part of a global marketing team, reporting into the Global Content and SEO lead. 

For the right candidate, there is a clear path for career progression, with the potential to advance to an SEO Manager role within 1-2 years, based on performance and the impact you make on the business.

Mission: As the Senior SEO Specialist at Sleek, your mission is to drive the visibility and online presence of our world-class website, ensuring it ranks for key terms and services in our core markets. By leveraging cutting-edge SEO strategies and technical expertise, you will help us become the go-to solution in our industry, optimising every aspect of our site to achieve sustainable growth and a dominant market position. Your work will be essential in making our website a leader in organic search performance globally.

Outcomes: 

1. Increased Organic Visibility and Traffic: Drive significant growth in organic search traffic by improving the website's rankings for high-priority keywords related to accounting, company formation, and compliance services in key markets like Australia, the UK, Singapore, and Hong Kong. Monitor and optimise SEO performance across all regions and services.

2. Improved Technical SEO and Site Health: Ensure that the website is technically optimised to world-class standards, addressing issues such as crawlability, indexation, site speed, and mobile usability. Conduct regular site audits and resolve technical SEO issues to maintain or improve rankings and search engine accessibility.

3. Collaborative Content Optimization: Work closely with the Head of Content to ensure that content is optimised for SEO and aligned with target keywords and business goals. Provide guidance and actionable insights to direct content efforts for maximum impact in search performance.

4. Increased Conversion Rates from Organic Traffic: Collaborate with content, marketing, and product teams to not only increase organic traffic but also improve the quality of leads by driving conversions through optimised landing pages. Ensure a seamless user journey from search to conversion, particularly for key service areas like healthcare accounting and other specialised services.

5. International SEO Leadership: Implement and manage SEO strategies for multi-regional websites, optimising content, metadata, and technical configurations for each market. Maintain strong visibility for critical terms and services in the UK, Australia, Singapore, and Hong Kong, ensuring localised SEO efforts are executed effectively.

To do this, you will have a minimum of 8  years experience in a technical SEO role. We are open to hiring globally for this role, so location is not important. 

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

Data-driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Constructive candour: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations with kindness help build empathy, trust and great working relationships. 

Autonomy: We value independent thinkers who take ownership of their work and drive projects to completion. Autonomy means having the ability to make informed decisions, manage your time effectively, and follow through on responsibilities without needing constant oversight. It fosters a sense of trust and accountability, which is critical in a fast-paced environment where individual contributions have a significant impact on the business's overall success.

Curiosity: In an ever-evolving digital landscape, curiosity is key. It drives a desire to explore new ideas, technologies, and trends. A curious mind challenges the status quo and seeks out opportunities for improvement, ensuring that we stay at the forefront of industry advancements. Curiosity fosters continuous learning and innovation, enabling us to better serve our customers and adapt to market changes.

Some of the great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate.

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Additionally, you’ll be able to access our S$1,200 pa flexi benefits scheme for home office equipment or health and fitness expenditure. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work towards listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

Interview process

The successful candidate will participate in the below interview stages. 

It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability.

Whether the interviews are held over video call or in person will depend on your location and the role. 

Introductory call

• A ~30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role

Technical Test

• It is usually a 30-50 minute online assessment that will be conducted in real-time, while a member of staff is dialled into the call

Career deep dive 

• A ~60 minute chat with the Hiring Manager
• We’ll discuss your last couple of roles to understand your experience in more detail
• In addition, we’ll be trying to gauge your where your strengths lie

Behavioural fit assessment

• A ~60 minute chat, usually with a member of HR or the leadership team
• We’ll dive into some recent work situations to understand how you think and work

Reference interviews

• We’ll have 2-3 short phone or video calls with references that you provide to us
• So as to not delay your offer, we may ask your permission to have these calls earlier on in the interview process

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

Job Scope

• Front-of-house duties such as managing the customer flow and seating arrangement, cashiering, order taking, serving of food and beverages, clearing of used culinary and utensils, answering of any enquiries from customers
• Back-of-house duties such as food preparation in the kitchen from cutting, slicing, packing, arranging of food items/ingredients, proper storage of food products, stock inventory
• Bar counter duties such as preparing hot and cold beverages like our signatures, bubble teas, alcoholic & non- alcoholic, taking orders for takeaways and deliveries, brewing various tea bases
• Maintain high level of hospitality by greeting and acknowledging the needs of our customers
• Ensure accuracy and quality of the food being served to customers
• Timely feedback to Managers or Supervisors for operational improvements

Job Requirements

• Full-Time: From $2200 per month
• Part-Time: From $14 per hour
• No experience required as on-the-job training provided
• 44 hours per week including weekends and public holidays with rotating shift
• Comfortable handling non-halal ingredients and food
• Possess valid food safety hygiene certificate

Job Perks

• Overseas exposure
• Good career progression/development
• Training programs for job enhancement
• Celebratory events
• Good staff welfare like provide staff meal during work, staff discount when dine-in off work, leave and medical benefits
• Performance incentives
• Yearly salary review

Work Scopes for Accounts cum HR Assistant

• To manage day to day operations of the Account & HR departments.
• To manage Accounts payable (bill payments, salaries, petty cash etc.) and Accounts receivable through cash / cheque / voucher in a timely manner
• To establish and maintain fiscal files and records to document transactions
• To maintain and reconcile cash / financial accounts
• GST Filing & Filing of Income Tax
• To complete and coordinate annual audits and provide recommendations for improving procedures and systems for initiating corrective actions
• To organize, compile, update and renewal of company licenses
• To manage HR functions such as payrolls, update employee benefits, employment status such as new hires, terminations, sick leaves, warnings, vacations and days off
• Processing of Work Pass Applications / Cancellations / Transfers (Work Permit, S Pass and E Pass)
• Monthly CPF contribution and submission
• To upkeep workers training and certificate renewal
• Other ad-hoc duties when assigned

Requirements

• Diploma or Bachelor’s Degree with at least 3-4 years of relevant experience
• Good communication, interpersonal skills and detail oriented
• Able to start with short notice

The Digital Marketing Manager to be responsible for sustaining and driving the digital marketing plans for Raffles Hotel Singapore and its business units including platforms such as Luxury Consortias, Online Travel Agents (OTA) and Global Distribution System (GDS) as well as provide timely update on hotel developments to all relevant partners.  The role also encompasses the management of all hotel websites, social media channels, hotel online reputation tools as well as to manage the hotel’s influencer engagement programme.

Primary Responsibilities

Drives Digital Marketing Plans For Hotel

• Assists to strategise and execute the hotel’s digital marketing communication plan.
• Ensures high performance on digital campaigns through effective data analytics.
• Supports corporate and brand on digital marketing initiatives.
• Supports hotel’s operations with cross marketing opportunities, leveraging on hotel and brand databases.

Management Of Websites And Microsites

• Manages vendors to ensure delivery of website enhancements and best-in-class customer journeys
• Manages content for hotel main website, microsite and standalone websites for Food and Beverage outlets, Arcade and Spa.
• Ensures SEO and SEM synergies across all websites.
• Drive e-commerce through data analytics and marketing strategies.

Develop Marketing Plans For Luxury Consortias, OTAS And GDS

• Works hand in hand with Revenue Management on management of OTAs communications.
• Oversees collaborations and maximises marketing opportunities with Luxury Consortias, ensuring accurate and timely communications onto platforms.

Drives Social Media Awareness

• Manages, supervises and/or create content for all of the hotel’s social media platforms and drive engagement.
• Management of social media agencies to ensure optimisation of content engagement. 
• Develops a social media influencer programme for all areas of the hotel.
• Identifies potential social media influencers and executes programme to drive hotel’s awareness in the social media space.

Manages Hotel’s Online Reputation 

• Oversees online reputation management through reviewing responses for hotel across multiple platforms in a timely manner.

Other Responsibilities

• Reviews and identifies digital partnership opportunities to support hotel’s operations and business objectives.
• Manages digital reporting tools for hotel and communicates reports internally as well as supervising action plans for improvements where needed.
• Performs any other duties and responsibilities that may be assigned.

We are looking for a Senior Actuary to join our growing Global Life Financial Solutions team for Asia Pacific, with a specialized focus on Structured Solutions. This role is pivotal in driving our business, which encompasses innovative reinsurance solutions with risk transfer for PartnerRe’s Life and Health.  

The role provides the opportunity for exposure to a wide variety of products and innovative reinsurance solutions in diverse Asia Pacific markets. The candidate will be expected to make a significant contribution to the development of our Global Life Financial Solutions team, and the wider enhancement of PartnerRe’s Life & Health propositions. 

About the role:

Your core mission is to strategically develop and price Structured Solutions whilst supporting new capital motivated solutions to grow PartnerRe’s revenue in the Asia Pacific region.

Additional responsibilities to include:

• Develop and price reinsurance solutions that faciliate risk transfer, specifically tailored for in-force portfolio transfers.
• Technical development of pricing tools to analyze risk and profitability of life reinsurance solutions.
• Contribute to the deal execution involving responding to RFPs, negotiating terms with clients, and prepare internal approval reports
• Develop a high profile within L&H APAC business establishing regular contact with stakeholders and decision makers.
• Build strong rapport, trust and credibility with the team and corporate functions to continue to support to continue to improve the streamlining of deal approvals whilst having the right controls.
• Working on other ad-hoc projects as required

Expectations of the copy-led Creative Director role

• Lead group brainstorming/concept development sessions
• Lead and inspire creative teams to develop innovative design solutions, from broad concept development through implementation
• Provide clear constructive direction on content and design solutions
• Lead creative and production teams to ensure feasibility of design solutions and articulate design principles and guidelines for implementation
• Set and manage client expectations regarding design process and deliverables
• Ideate, craft and execute original and iconic creative concepts in response to client briefs, objectives or goals
• Is responsible for the proper placement, context and meaning of every image and graphic element within a creative assignment
• Extend client relationships and explore new ways to deliver value
• Develop creative ideas that meets both our clients’ objectives as well as our business objectives, maintaining the company’s expected levels of creative excellence and professionalism
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors
• Collaborate effectively with the broader creative team to develop disruptive and iconic work
• Work closely with copy-writer to hone skills and elevate work
• Manage multiple projects from concept through to completion, working with both in-house resources and third-party vendors

Expectations as a member of our community

•  You believe passionately in the power of creativity to bring change to the world. But you’re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goal
• Your ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assets
• You will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

• Acted as the primary liaison between the laboratory and clients for routine daily sample analysis.
• Organized and participated in workflow management and execution.
• Prioritization of urgent and regulatory testing.
• Recruitment of suitably qualified staff.
• Preparing advance rosters, including supervisory and signatory staff.
• Coordinating staff to meet KPIs related to turnaround times (TATs) and customer needs.
• Ensuring qualified and trained staff are available to meet TAT.
• Keep management informed of operational or productivity issues as they arise.
• Provide management with information for annual budgeting and monthly reporting, including resource usage and productivity metrics.
• Review and update laboratory procedures as needed.
• Validate and release test reports to customers.
• Train staff on test procedures, equipment operations, and laboratory protocols.
• Troubleshoot technical issues related to testing methods or equipment.
• Write and execute method or equipment validation protocols.
• Initiate or revise procedures and forms, and conduct method validations.
• Attend regular team meetings and demonstrate leadership to motivate the team.
• Ensure clarity of roles and efficient deployment of staff resources.
• Foster a culture of continuous quality improvement and actively promote staff development.
• Participate in new projects and assist in implementing business improvements.
• Ensure compliance with systems in collaboration with the Quality & Compliance Department.
• Respond promptly to customer inquiries and complaints, keeping them informed of any delays.
• Complete all internal and external audits and corrective actions as required.
• Engage in workplace safety practices to promote a safe environment.
• Oversee and participate in equipment maintenance while troubleshooting any issues that arise.
• Manage risks associated with microbiological and biomolecular analyses of wastewater samples and water matrices.
• Oversee laboratory financial planning and execution.
• Lead strategic goal planning and laboratory operation management.
• Drive capability development and perform validation of results and report issuance.
• Review and write SOPs, plan method studies, and execute proficiency testing (PT).
• Lead by example while advocating for EHS, integrity, compliance, and ethics.
• Evaluate staff performance and manage manpower and resources.
• Escalate laboratory issues and serve as a liaison between the lab and management.
• Research and spearhead operational improvement initiatives.
• Execute additional tasks as directed by the business.

• Support and advocate for Visa clients comprised of financial institutions and vendors 
• Properly escalate incidents promptly per support guidelines and procedures 
• Proactively monitor, recognize, analyze, isolate, and resolve VOCC outages utilizing a variety of tools and techniques 
• Internal and External Bridge Stewardship in support of timely resolution of internal and client-facing issues 
• Work simultaneously and independently on multiple platforms 
• Assess the impact of incidents and author communication for distribution to appropriate recipients within set time frames without guidance 
• Support scheduled changes 

The position is permanent day 12 hours shift schedule. 
This is an on-site position. An on-site position must be consistently performed at an assigned Visa office location and require daily commute to the office location. 

As the Digital Marketing Manager, you lead the growth and development digital marketing vision and strategy to secure COS Online growth and amplify our digital presence in SEA + HKTW. In this role, you create an alignment between commercial and inspirational brand experiences at every digital touch point, driving results to optimise sales, consumer engagement, brand awareness, acquisition and retention

What you will do:

• Lead the development of the in-market Digital Marketing plans aligned with Regional and Global strategy covering key and new online markets.
• Responsible for driving and converting traffic to cosstores.com and Marketplace – Zalora in SEA + HK TW
• Drive customer acquisition and retention programme across all channels in alignment with the brand​
• Collaborate within the Regional Digital Marketing Team, creating an efficient—and informative--workflow towards the set long--and short--term goals and overall KPIs, with a focus on traffic, conversion and revenue​
• Work with External Agencies, e-Commerce Enabler and Global Site team to improve and evolve measurement, tracking, and data​
• Co-create with key central stakeholders and departments to ensure strategic ambitions are met and relevant company goals are factored into digital marketing
• Analyse results weekly, monthly, quarterly and annually, following up and taking actions according to the business needs to drive the channels
• Comprehensive knowledge across all digital marketing channels including email, PPC, SEO, Programmatic Advertising, Affiliates and Social​

As a Digital Experience Manager, will be the expert in experience optimization, leading the functions of site content, online visual merchandising, digital copywriting and customer insight/behaviour analytics for COS online stores in SEA +HKTW. You will focus on the constant optimization/enhance of customer journey on sites, and make sure COS Brand ID and all detailed product information is well delivered to the customers.  

You will also be responsible for customer behaviour study by data analytics. 

What you will do: 

• Responsible for curating the digital experience of COS.com for the Southeast Asian markets, in addition to the Zalora SEA + HKTW marketplace. 

• Understand the product and marketing focuses from the Global and local Merchandising and Marketing Team, and lead DX team in seamlessly translating these insights into our website including but not limited to site content, visual communication and product presentation, thereby optimizing online selling. 

• Ensure that the COS e-commerce platform stays in line with COS aesthetics, visually balance the collection of products based on commerciality, branding, and seasonal trends 

• Constantly improve/optimize the online visual experience and drive the relevant KPI based on site performance data and customer behaviour 

• Understand the online customer’s expectations through behaviour & data analysis, and plan for the constant improvement of UX/website functionality by working closely with IT Team. 

• Build up both short-term and long-term strategies for A/B testing, personalization and other digital projects that are associated with the goals of customer acquisition and retention 

• Collaborate within your E-Commerce team to establish a customer journey that drives profitable E-Commerce selling towards the set targets and goals 

• Work closely and cross-functionally with other key online functions such as Digital Marketing and Online Merchandising to initiate local commercial plan to drive online business 

• Work closely with both internal and external business partner/agencies to secure the on-time and precise launch of all online products and content 

As the E-Commerce Manager, you are responsible for the sales performance, customer experience, and the overall profitability of COS online store in SEA +HKTW 

In this role, you lead the E-Commerce Team to ensure the runs in the most efficient way. You conduct the strategic planning and all operational as well as commercial activities. 

What you will do: 

• Responsible for defining and developing COS digital sales strategy for your market in cohesion with the overall seamless sales strategy and the COS brand vision 

• Enhance the online store customer experience in your market, to increase selling and online growth 

• Collaborate within the E-commerce team, creating an efficient and informative workflow towards the set long and short term goals 

• Collaborate with global and regional ecommerce team to align selling, content and customer experience strategy 

• Work with merchandising and logistic team to secure fulfilment and shipping 

• Analyse selling reports, budget and other available tools to make right business decision to meet selling targets 

• Develop, execute and follow up with the ecommerce strategy to drive sales growth 

• Accountable for setting the online budget and following up on P&L, supported by controlling (Sales, Returns and other relevant matrix) 

• Drive the business forward by constantly analysing and assess the effectiveness of the E-commerce operations and current needs based on market competition, implementing new methods, systems and ways of working where relevant 

Presales Manager is a player/coach role.  It specialises in new sales and customer development and has an important role in the sales phase to create business opportunities from a solution-oriented perspective and show the customers how IFS products will fulfil their functional needs and requirement and deliver the value expected from the investment. They are accountable for the preparation of presentations and demonstrations and should work to build trusting relationships within both IFS and the clients with whom they engage.

The Presales Manager sits on the Market Unit Leadership team and drives presales activity in the market unit, ensuring a smooth distribution of workload and prioritisation across the team.

·         Provide presales design support for both new and existing requiring IFS Services and Solutions. Maintain end-to-end solution integrity across the products sold to customer.

·         Ability to interface with customers as required in support of sales closure.

·         Expected to act in a coaching role and provide support to less experiences team members and partners.

·         Ensure the successful delivery of Proof of Concepts is tied to the customers’ success criteria and business initiatives

·         Maintain a high degree of knowledge of specific IFS products and services including roadmaps and occasional liaison with Product Management.

·         Commit to self-learning and regular product training.

·         Working with the sales organization to address technical needs for the customers

·         Use the knowledge and/or the understanding of the major customers’ requirement to provide and/or propose commercially and viable product/solution improvement feedbacks

As Senior Infrastructure Engineer (Patch Management), you will be responsible for for overseeing and managing the patch management operations within the organization. This role primarily focuses on utilizing SCCM and WSUS to ensure that all systems and applications are up-to-date with the latest security patches and software updates. The successful candidate will have extensive experience in managing enterprise environments, excellent problem-solving skills, and the ability to lead a team in delivering effective patch management solutions.
 

What will you do?

Patch Management:

Lead the planning, testing, deployment, and monitoring of security patches and updates using SCCM and WSUS.

Develop and implement patch management policies and procedures to ensure compliance with industry standards and best practices.

Collaborate with security teams to prioritize patches based on vulnerability assessments and threat intelligence.

SCCM Administration:

Design, configure, and maintain SCCM infrastructure to support patch deployment, software distribution, and operating system deployment.

Monitor and troubleshoot SCCM-related issues and ensure optimal performance of the system.

Create and manage SCCM collections, advertisements, and packages for application deployments.

WSUS Administration:

Manage WSUS server settings, approvals, and synchronizations to ensure timely deployment of Microsoft updates.

Troubleshoot WSUS-related issues and perform regular maintenance and optimizations.

Reporting and Compliance:

Generate detailed reports on patch compliance, vulnerabilities, and remediation efforts for management review.

Ensure all systems are compliant with organizational security policies and regulatory requirements.

Team Leadership:

Mentor and guide junior team members, providing technical expertise and support in patch management processes.

Coordinate with cross-functional teams to address patch-related issues and system updates.

Continuous Improvement:

Evaluate and recommend new tools and technologies to enhance patch management operations.

Stay current with industry trends and best practices related to infrastructure management and security.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

The Asia Business Development and Marketing team is an ambitious and talented team that deliver best practice marketing initiatives Asia-wide. The team is a critical enabler to Turner & Townsend’s growth strategy in Asia.

In line with continued business growth, we are seeking a Marketing and Communications Associate Director who will be responsible for developing and executing our marketing, communications and digital marketing plan, and subsequent initiatives Asia-wide. This role will manage the marketing budget, provide demonstrable ROI, and guide senior stakeholders to produce compelling thought leadership and insightful events.

The successful candidate will demonstrate a sound understanding of marketing strategy and execution, and operate at both strategic and hands-on level. He/She must develop strong internal relationships and be comfortable challenging and leading technical professionals. The role will directly line manage 3 existing, talented marketing professionals.

Key responsibilities include:

Strategic planning and best practice:

• Develop and execute the Asia marketing and communications strategy and plan, in line with priority sectors and markets.
• Support priority pursuits, alongside business development and operational teams, with targeted campaigns that influences buying behaviours.
• Own the marketing budget Asia-wide, overseeing requests for investment and driving ROI.
• Be brand custodian in Asia, driving brand compliance, understanding and training.
• Develop best practice processes and tools to enable high quality events and thought leadership.

External communications and marketing

• Work with Campaigns Manager for executing strategic Asia-wide marketing campaigns. This includes stakeholder management, multi-channel execution, internal communications and ROI.
• Support external communications activity including award submissions, media relations, social media, digital, and associated profile raising activities within Asia.
• Work directly with Turner & Townsend’s leadership team to provide strategic communications advice.
• Supervise external PR agency relationships and engagement to secure positive media coverage for agreed campaigns.
• Support in directing strategic-level external event, sponsorship and conference activity; implement clear strategies for priority events and conferences to drive client engagement and ROI.

Internal communications:

• Support internal communications plans targeted at employees across different offices, segments, service lines, and functions to promote employee engagement.
• Work alongside the sector/segment/cost centre leads to host strategic internal conferences and events.
• Deliver inspiring brand-led communications content and activities to the Turner & Townsend employee audience.

Reporting:

• Establish measurements and tracking to ensure and demonstrate the ROI of all communications activities.
• Establish or maintain methods that provide visibility to the Asia-wide business on upcoming activities and initiatives.
• Produce and/or contribute to Board reports, performance reviews and summaries, as needed.

Other:

• Champion global/Asia programmes, deliverables and initiatives across the region.
• Manage/supervise performance of marketing and communications professionals within Asia.
• Work as part of the Asia Pacific marketing and communications function, in addition to working with global communications professionals.
• Work in conjunction with client and bid professionals in the Asia business generation team.

Turner & Townsend in Asia has seen significant growth over the past 5 years and has ambitious plans to continue growing and achieving outcomes for our clients. We are seeking an experienced Content and Campaigns to lead and execute marketing campaigns that generate new business opportunities and support the company's growth strategy.

Key responsibilities include:

• Responsible for ensuring all content and campaigns align with our company policies and best practices.
• Develop our pipeline of brand raising activities to ensure we maintain a strong profile with both our current and target clients.
• Support in writing, editing and proofreading market intelligence reports and thought leadership to ensure content is ready to be published on web and social.
• Ensure the global content calendar is up to date with Asia content pipeline.
• Monitor activity on all our corporate social media channels to track and measure success of our campaigns.
• Identify conferences, events that we must attend to maintain and continue our brand elevation both internally and externally.
• Working with Global BG to ensure maximisation of global campaigns to drive business generation across the Asia business.
• Co-ordinate with content owners following agreed approval processes.
• Liaise with stakeholders as required to ensure content is prepared and ready ahead of deadline.

Responsibilities:

• Implement and standardize supply chain processes, methodologies and tools across the APAC region for chemicals; drive improvements in operational excellence using Lean Six Sigma and other approaches.

• Develop a roadmap for and execute the business plan for Chemicals APAC, driving efficiencies and synergies while ensuring customer service, quality and delivery metrics are maintained/improved.

• Support future M&A, such as operational due diligence and operational integration for acquisition.

• Drive the implementation of supply chain IT systems; scout for, select and implement new technologies and systems and processes.

• Continuously build team capabilities through individual and team development programs.

• Develop and drive the sales activity.

• Work across all Lines of Businesses and functional areas to identify and jointly implement cost-saving and service-enhancing opportunities and initiatives.

• Develop and maintain strong positive relationships and communication with key external customers, including the delivery of plans to optimize the value proposition.

• Represent the Chemicals APAC BU to internal stakeholders, such as the C-Suite and financial sponsors, and external stakeholders, such as customers and suppliers.

• Build a culture that supports the strategic direction of the organization, fostering an environment that values individual as well as team contributions, encourages innovation, champions change, and values diversity.

Requirements:

• Experience with a top-performing supply chain or operations organization.

• Strong commercial orientation and customer-first mentality.

• Proven sales track record within the chemicals or similar industry serving complex customer groups such as aerospace, electronics and industrial customer base Supply Chain Transformation

• Experience standing up or upgrading a function or team in an environment characterized by change and ambiguity, preferably an M&A integration.

• Experienced in delivered synergies via tools such as LEAN, footprint rationalization, SKU rationalization and inventory management with significant and sustained impact to the P&L and Cash Flow.

• Ability to develop a robust strategic vision, translate it to an implementation plan and execute flawlessly.

• Ability to teach and develop new organizational competencies relative to strategy, planning and project management.

• Experience in a lightly resourced mid-cap company with focus on financial discipline and sense of urgency.

• Higher education degree (or equivalent).

Responsibilities

> Manage & attend to specific customers to achieve company sales

budget

> Account management for assigned customers

> To support and meet the department objectives and business goals

> Attend to all customer enquiries

> Provide sales forecast to plant for raw materials and production

capacity planning

> Work closely with oversea representative for new customers

development activities

> Assist in implementing and execute plan in developing new customers

> Provide short- and long-term plan on market demand

> Survey and analyses market information for management

Requirements:

1 Degree in any Engineering discipline

2 Outgoing personality and ability to work independently

3 Good knowledge of general market information

4 Good marketing strategy and analysis

5 Strong negotiation, interpersonal and problem-solving skills

6 No experience require if able to meet the above may apply

Responsibilities:

> Lead and supervise a group of operators/leaders to ensure

smooth operation

> Achieve daily production schedule with minimum yield loss

> Initiate manpower deployment if there is need to reshuffle.

> Enforce discipline and safety on the shop floor

> Prioritization of models’ base on the urgent needs’ basis

> Promote Safety awareness

Requirements:

1. Diploma in Engineering with minimum 2years’ supervisory

experience in manufacturing environment

2. Good interpersonal, team-building and supervisory skill

3. Good communication, and report-writing skill

4. Proactive and process good problem-solving skill

Our Client is a multinational information technology company. With the expansion of their team, they are looking for a highly skilled AI-OPS / Network Security Engineer to manage and enhance the network infrastructure's security. The successful candidate will be responsible for the design, implementation, and maintenance of network security solutions, ensuring the stability, reliability, and security of the network environment.

As a Network Engineer, your responsibilities will be:

• Maintaining AI-Driven tools with existing network infrastructure for predictive analytics, anomaly detection, and root cause analysis.
• Experience in AIOPs solutions for network monitoring, analytic and automation.
• Applying basic knowledge in automating network tasks and workflows using AIOPs tools and low to no code programming
• Analyzing network data to identify trends, optimize performance, and improve security
• Configuring and managing Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS) to maintain a secure and efficient network infrastructure.
• Implementing and maintaining Palo Alto and Fortinet Fortigate Firewalls for network security and access control.
• Administering Alcatel Lucent Wireless Controllers to ensure a secure and robust wireless network environment.
• Utilizing SolarWinds NPM (Network Performance Monitor) and NCM (Network Configuration Manager) for network monitoring and configuration management.
• Managing and maintaining ClearPass Policy Manager for network access control and policy enforcement.

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• At least 3+ years of experience in network security engineering.
• Proficiency in Cisco Catalyst Switches (IOS), Cisco Nexus Switches (NXOS), and Alcatel Lucent Switches (AOS).
• Experience in configuring and managing Palo Alto and Fortinet Fortigate Firewalls.
• Hands-on experience with Alcatel Lucent Wireless Controllers.
• Familiarity with SolarWinds NPM / NCM for network monitoring and configuration management.
• Proficient in ClearPass Policy Manager for network access control and policy enforcement.
• Knowledge of network protocols, security architectures, and best practices.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and teamwork abilities.

Additional Preferred Skills:

Though not mandatory, the ideal candidate will also have exposure to the following technologies:

• Experience with other firewall solutions beyond Palo Alto and Fortinet, such as Check Point or Cisco ASA.
• Proficiency in network encryption protocols and VPN technologies.
• Understanding of network segmentation and micro-segmentation principles.
• Knowledge of intrusion detection/prevention systems (IDS/IPS).
• This role demands a proactive individual with a strong technical background in network security. If you possess these skills and are looking for a challenging opportunity in network security engineering, we encourage you to apply and become a valuable part of our dedicated team.

• Allowances and Performance bonus.

Job Responsibilities:

• Engage in active communication forum for the exchange of ideas and information with the teams.
• Organize verbal and written ideas clearly and use an appropriate business style.
• Responsible for BOM conditioning, including Make/Buy codings and commoditizing parts.
• Identify custom mechanical material requirements and coordinates with internal functions for quote proposal development, resulting in 100% ownership of the full quote process to ensure correct and on time submission.
• Identify information required to develop accurate quotes from the supply base and ensures it is availability or requests it from the Business Unit(s) responsible for the given quote.
• Attend and runs quote kick-off meetings for all assigned quote projects.
• Preparation of supplier RFQ packages and solicitation of quotes from the supply base.
• Review and analyze recommended supplier quotes to provide complete costed BOM proposals to Business Unit(s).
• Maintain relationships with supply base used for quoting activities.
• Support Commodity Management by maintaining knowledge of suppliers for custom mechanical commodities.
• Maintain record of suppliers that consistently provide quotes and related information in a timely manner, provides feedback to those suppliers.
• Review and analyzes quotes with Strategic Sourcing Manager and Material Quote Manager to ensure that proposal submission is consistent with the supply chain strategy, ability to supply and customer’s needs.
• Obtain feedback for customer proposals and identify changes in process, tools and execution to improve future submissions.
• Exercise a good working knowledge of materials, assembly and fabrication processes, and sources of supply to support a competitive supply chain strategy for each quote proposal.
• Perform other special projects for Material Quote Manager as necessary.
• Ensure all sensitive and confidential information is handled appropriately.
• Able to create and edit 3D solid model from 2D drawings.

Job Requirements:

• Minimum Diploma holder with technical background preferred.
• At least more than 5 years of experience in the EMS/Manufacturing environment.
• At least 2 years exposure with components sourcing and fabrication parts in high mix low volume environment.
• Proficient in SAP will be an added advantage.
• Good analytical skill and negotiation skills.
• Good time management skills.