#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Bachelor's Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Korean to support customer in Korea.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Roles & Responsibilities:

• Takes charge of Learning & Development (L&D) administration in the company

Learning & Development Administration

• Develop and executive purposeful learning programmes to enhance employees’ L&D experience and close L&D gaps. (e.g. Plan and executive Training Learning Plan for the company, which in turn should drive business productivity and improve employee retention).
• Monitor learning progress of all employees (e.g. oversee learning requests for staff and training registrations for workers; manage training records in Learning Management System)
• Manages regulatory training for staff and workers before expiration
• Process invoices and billings for training and relevant training claims
• Organise and promote internal trainings and employee engagement activities
• Work with Group L&D function (Sembcorp Academy) and external vendors to improve L&D experience for the company
• Assist in reviewing and communicating L&D related policies
• Oversee and manage sponsorship programmes and improve employee retention).
• Monitor learning progress of all employees (e.g. oversee learning requests for staff and training registrations for workers; manage training records in Learning Management System)
• Manages regulatory training for staff and workers before expiration
• Process invoices and billings for training and relevant training claims
• Organise and promote internal trainings and employee engagement activities
• Work with Group L&D function (Sembcorp Academy) and external vendors to improve L&D experience for the company
• Assist in reviewing and communicating L&D related policies
• Oversee and manage sponsorship programmes

Onboarding Administration

• Facilitate staff orientation on their first day including briefings for new hires
• Any other ad-hoc duties as assigned in the HR function.

Requirements:

• Min Diploma in Business / Human Resources or any other relevant disciplines
• Min 3 years of experience, preferably in Construction Industry

Skills & Knowledge:

• Proficient in Microsoft Office such as MS word, Excel and Power Point
• Good knowledge of employment laws & practices
• Basic data management and analysis skill is preferred

Behaviour/ Traits:

• Positive working attitude
• Strong interpersonal and communication skills
• Able to adapt and collaborate as a team player.
• Able to work under pressure within tight deadlines

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations
• Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities
• Prepares and analyzes internal and external quality reports for review with Internal Stakeholders and/or clients
• Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
• Works in partnership with Operations, Training and Clients in developing and/enhancing evaluation programs that’s targeted to the objectives of the account and will unearth root cause of the problems, possible solutions and provide actionable insights for performance improvement
• Uses Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting quality performance
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position
• Experience in performing quality audit, root cause analysis, calibration, process improvement initiative
• Knowledge of Quality terms, tools, and methodologies
• Demonstrated ability to train and develop new and existing support agents
• Excellent organizational, time management, customer service and problem-solving skills while working in an environment with frequent interruptions.
• Excellent verbal and written communication skills in English
• Strong communication and interpersonal skills

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

What gets measured, gets managed.” The Business Analyst is responsible for gathering and understanding business requirements, collating and preparing data, performing analyses, extracting insights, and making recommendations to assist the company in developing meaningful business solutions and operational improvements. The position is also expected to monitor progress to agreed measurables and within set organizational procedures.

The ideal candidate can work on multiple initiatives simultaneously and translate data into digestible and actionable insights that improve our businesses.

You are also required to perform these job functions:

• Work on the analytics projects across operation performance, HR and finance etc at group level
• Work with operations & stakeholders across different regions, countries, and cultures to streamline data collection, transformation for reporting and analysis enabling better and faster decision making for C-Suite
• Conduct statistical analysis for better insights extraction.
• Provide data analytics support for operation whenever needed.
• Work with IT and data engineering team to set up proper backend for data storage and ETL.
• Proactively come up with new initiatives to improve the process & efficiency and optimize the existing practice.
• Educate internal/external users appropriate use of analytics and business intelligence
• Occasional travel may be required.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Bachelor’s Degree or higher. Major in mathematics, statistics, business, marketing, analytics related are preferred.
• Strong interest in working with data/database/big data for business problem-solving.
• Proficient in BI tools such as Tableau and Power BI; knowledge/experience in SQL/Python/R is a plus.
• Able to navigate through large, messy and complex data to extract business insight to help solve business problems.
• Passionate about identifying user pain points, process bottlenecks, or inefficiencies and designing data solution for resolution.
• Strong analytical thinking, problem solving, strategic thinking, and presentation & communication skills in front of leadership and stakeholders, outstanding organizational and time management skills to handle complex tasks efficiently, excellent stakeholder management ability, able to thrive in an agile, dynamic and collaborative environment.
• Able to work independently and under pressure, and to influence others without having direct authority.
• Eager to learn, an initiative `taker, problem-solver and team player.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX

Job Purpose

The Regional Head of Ocean Growth is responsible for the overall OFR growth initiatives across the region. The individual guides the regional pricing strategy required to achieve the growth ambition and will drive execution of this into the countries, including the development of relevant value propositions and solution design to support the growth.

Furthermore, the role is responsible for aligning and setting a clear direction for growth in collaboration with the M&S organization. This includes all sales channels – CSI/MNC/SBC, BC, and digital. Driving the product commercial organization around OCC and RDM structures.

Main Responsibilities

1. Driving volume growth across all OFR products in close coordination with OFR Country management and regional product heads. Together with Trade Management, drive the focus on trade lanes and countries as per Trade Lane plan.

2. Ocean Competency Center (OCC)

-Overseeing all large tenders running through the regional OCC as part of the global RFQ process and ensure efficient execution with all stakeholders

-Drives automation within the Tender management set up

-Spearheads RFQ analytics to improve win ratios

-Drives risk-taking analysis & proposals to deliver strategic growth targets

-Simplify country led RFQ’s to increase efficiency

-Drives STP on tender business

3. Senior Commercial Product Engagement

-Driving senior commercial product engagement in large tenders during the pre-RFQ period through Gatekeepers

-Focal point for regional product development

4. BC Segment

-Functionally responsible for the Country Growth structure and regional RDM structure

-Drives articulation and simplification of local value proposition development as relevant from a product and/or trade perspective

-Drives development and execution of local trade lane plans via RDM’s across all OFR products, according to focus Trade lanes defined by Trade Management

-Drives target customer definition from a product and/or trade perspective together with local OFR product heads, Trade Management and M&S

-Drive STP with countries within the BC segment

5. Coordinates and aligns the commercial approach for all OFR products together with M&S

-Regional focal point for M&S

-Ensures process alignment together with M&S within the region

-Aligns M&S activities across the regions as relevant to OFR product

6. Guides the regional organization in terms of pricing strategy

7. Sponsors various large OFR customers

Reporting Lines

• The Regional House of Pricing reports into to the Regional Head of Ocean Growth
• The Regional Gate Keepers report into the Regional Head of Ocean Growth
• The Country Heads of Growth report functionally into the Regional Head of Ocean Growth
• This role reports to the Regional Head of Ocean Freight and functionally into the Global Head of Ocean Growth

Required Skills

• Clear result orientation and commercial mindset
• Strategic but action-oriented mindset which contributes to business
• Strong commercial sense and motivation to serve the customer
• Good negotiator, always having the aspired goal in mind
• Needs to be able to manage functional teams virtually
• Excellent networking abilities and impeccable interpersonal approach
• Able to lead larger internal and external meetings
• Feels comfortable in a corporate environment
• Likes to make decisions with big impact to the network
• Readiness to coach people and likes to work across cultures

Other Requirements

• Bachelor’s degree or Master’s degree
• Min. 8-10 years of experience in the OFR forwarding industry
• Must be able to travel internationally ca. 20%
• Used to work in a multinational environment and in a large corporation
• Seasoned leader with successful track record
• Good customer contacts

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays. We are looking for motivated and positive team player to join our dynamic team and fast-growing company.

Job description:

• Manage incoming sales enquires via email and phone
• Build rapport with and follow up with new and existing customers to generate and maximise sales
• Generate quotations and invoices for customers.
• Follow through with customers from sales to fulfillment and delivery
• Coordinate with kitch team on customisation requests
• Liaise with logistics team on fulfilment and delivery.
• Track sales opportunities and pipeline.
• Support in packing and preparation of catering equipment.
• Support in catering setups and order fulfilment.

Requirements:

• Hold a diploma or degree in business management, hospitality or equivalent.
• Have 2-3 years of sales support experience.
• Possess good time management and organisation skills.
• Possess excellent communication skills.
• Able to work well in a team and independently.

Job Description

• Provided support in accounting and administrative function

• Assist in Accounts Payable and Accounts Receivable

• Perform reconciliation of bank transaction

• Manage GST, petty cash, cash flow, P&L statement

• Coordinate with Procurement department and operation team to verify supplier invoices, verify staff's claim and record into system

• Record intercompany invoice into internal system

• Manage office general administration

• Assist in managing administrative matters in Human Resource

• Administer and execute paperwork to ensure smooth operation

• Any ad-hoc duties assigned by the superior

Requirements:

• Min Diploma in accountancy or equivalent

• Min 4 years of full set accounts experience

• Meticulous and keen to learn attitude

• Prior experience in construction or design field would have an advantage

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Financial Reporting team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Position Overview

The Automatic Exchange of Information (‘AEOI’) Team is seeking a Manager who will be responsible for servicing AEOI clients in the APAC region. Reporting to the Senior Vice President (AEOI) in Singapore, the AEOI Manager will be responsible for coordinating AEOI services for 80+ clients: completion of annual regulatory deliverables, engagements for existing and new clients, supporting the business development teams in the region, and ongoing client servicing.

A varied multi-tasking role which encompasses client relationship management, investor communication, and daily internal/external stakeholder management & communication combined with all relevant and associated administration.

The Role:

· Manage communications and ongoing relationships of investment managers, investors, and other external and internal stakeholders. Manage expectations and ensure that all queries are dealt with in a timely manner. Provide excellent service to clients via direct or indirect contact.

· Maintain and improve knowledge of the Automatic Exchange of information regulatory and compliance environment as it impacts service and/or clients, including industry research and analysis as required.

· Communicate daily with remote teams and reporting lines; preparing and providing progress and status updates and escalating items as required.

· Prepare, and/or review prepared AEOI filing analysis output from back office for delivery to clients.

· Review and provide feedback on self-certifications and IRS withholding forms

· Read and interpret Financial Statements in order to determine account values.

· Research, analyze and provide recommendations for process improvements to increase operational efficiencies.

· Identify, analyze and troubleshoot classification and re-classification inconsistencies.

· Additional tasks as assigned

Basic Requirements:

· Degree qualified (preferably in a discipline relevant to Financial Services)

· 6+ years’ experience in Financial Services, with exposure to FATCA & CRS regulations an advantage

· Proven strong client relationship skills

· Proven experience managing multiple projects / deliverables; excellent organizational and multi-tasking skills

· Proven experience managing at team, at least 3+ years’ experience

· Exceptional attention to detail

· Results driven and self-motivated

· Ability to work in global teams and adapt to different communication styles

· You have good client/ business relationship management

· You have strong interpersonal & communication skills

· You are proficient in Microsoft Applications (Word, Excel, PowerPoint etc.)

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities.

Basic + Commissions

Responsibilities:

• Achieve sales performance targets and maintain good client relations
• Manage assigned accounts and seek to grow them
• Generate and develop new key accounts
• Work closely with internal and external parties to propose solutions to meet customer’s needs
• Negotiate pricing with partners to ensure bids are competitive
• Develop and maintain professional and technical knowledge related to all our services
• Understand and keep abreast of market trends, relaying the information to management

Requirements:

• Diploma or Degree in IT/Engineering/Audio Visual or equivalent
• 2 years sales experience in a B2B environment with good sales track record
• Experience in a project-based, development of customized solutions sales environment
• Experience in the related Commercial Audio Visual Industries an advantage
• Good communication and interpersonal skills
• Proficient with Microsoft Office (Words, PowerPoint, Excel, Outlook)
• Class 3 driving license
• Energetic, independent and result driven

• Relevant experience in a Financial Institution for IFRS9 Calculation and Reporting, Stress testing and simulations.
• Knowledge in Credit Risk RWA, Market Risk and Operational Risk would be good to have.
• Good understanding of core banking and treasury products and data requirement for management accounting or regulatory reporting
• Good understanding in SDLC phases
• Capability in requirement analysis and functional design skills
• Capability of self-learning and a quick learner
• Be adaptable, flexible and be able to thrive in a challenging, fast-paced of a growing organization / environment
• Experience with project management best practices/ methodologies/ project lifecycle
• Ability to develop and maintain productive working relationships with colleagues in distributed global locations
• Strong knowledge on MS SQL developer and should be able to write sql queries

About Us:

All challenges are welcome at BBGC. We aim to provide exceptional business solutions that give you a competitive edge. We leverage cutting-edge technology led by a team of curious professionals. We are ready to offer solutions to help your business move forward. We provide clients with financial services, retail, commodities, and manufacturing solutions.

Job Overview: We are seeking an experienced and certified Scrum Master with a strong background in the commodity trading industry and expertise in Salesforce. The ideal candidate will play a pivotal role in driving Agile methodologies, leading Scrum teams, and ensuring the successful delivery of Salesforce solutions within the dynamic and fast-paced environment of commodity trading.

Responsibilities:

Agile Leadership:

• Act as a servant leader, guiding and coaching Scrum teams in Agile principles and practices.
• Facilitate and lead Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Foster a culture of continuous improvement, collaboration, and transparency within the Scrum teams.

Salesforce Expertise:

• Utilize in-depth knowledge of Salesforce to provide guidance on best practices, configuration, and customization.
• Collaborate with Salesforce developers, administrators, and other stakeholders to ensure alignment with business requirements and industry standards.

• Stay current with Salesforce updates, releases, and emerging technologies to optimize system capabilities.

Project Management:

• Work closely with product owners and stakeholders to prioritize and groom the product backlog.
• Monitor and report on project progress, ensuring timelines and milestones are met.
• Identify and mitigate risks, issues, and dependencies that may impact project delivery.

Collaboration and Communication:

• Foster effective communication between Scrum teams, stakeholders, and cross-functional departments.
• Act as a liaison between technical and non-technical teams to ensure a common understanding of goals and priorities.
• Promote a collaborative and inclusive team environment.

Qualifications:

• Certified ScrumMaster (CSM) or equivalent Agile certification.
• Salesforce Certified Administrator or higher certification.
• Proven experience as a Scrum Master in Agile development environments.
• Solid understanding of Salesforce development, configuration, and integration.
• Strong interpersonal and communication skills.
• Ability to adapt to changing priorities and handle multiple tasks simultaneously.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Strategy & Operations Specialist (Singapore)

12 months fixed term contract

As the Senior Strategy & Operations Specialist, you'll work with the APAC division of one of the largest video-sharing platforms with a growing community of video creators and consumers. You will work closely with senior leadership to ensure the organisation's efficient operation and the achievement of strategic goals.  This role is pivotal in ensuring that the organisation has the strategic communication, decision-making tools, and processes in place for clarity of direction and success.

Role:

• Craft compelling and concise internal communications aligned with company strategy
• Support senior leadership with the development and delivery of presentations for key business updates 
• Lead the organisation of important meetings, including Quarterly Business Reviews (QBRs) and team on-site, curate agendas for strategic forums, ensuring consistent communication and action-item follow-up.
• Develop and maintain decision-making frameworks to support effective information flow and decision execution.
• Manage scenarios related to budgets, asks, and justifications in consultation with leadership.
• Contribute to strategic planning processes to support effective resource allocation 
• Implement, track and prioritise a calendar of specific initiatives that align with the broader
• strategy and goals
• Collaborate with the insights & analytics teams to establish, track, and report on key performance indicators (KPIs).
• Regularly assess and compile results across areas to drive data-driven decision-making.

You:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum 5 years of relevant experience in strategy, operations, or a similar role, preferably 2+ years of experience in technological industry or deep understanding of the technological landscape
• Superb written and verbal communication skills with the ability to adapt messaging to varying audiences.
• Experience in a fast-paced, high-growth environment.
• Familiarity with tools for project management and performance analytics.
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms, its creators and identify opportunities to celebrate the creator community
• Exceptional organisational skills and meticulous attention to detail.
• Strong project management experience and a demonstrated ability to drive multiple projects to completion.
• Proactive self-starter with the ability to anticipate and troubleshoot problems.
• Comfort with data analysis and experience translating insights into actionable recommendations.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Descriptions:

• Manage and prepare the measurements and cost estimates for the construction projects from initial calculations to the final accounts.
• Prepare contract documents in accordance to the regulations.
• Prepare cost analysis and monitor project overruns to ensure the objectives of the project is achieved.
• Access payment and variation works to subcontractors to facilitate the smooth workflow process.
• Communicate with the management, sub-contractors and keeps track of the progression of the sub-contract.
• Any other adhoc tasks assigned by superior.

Job Requirements:

• Diploma or Bachelor's Degree in Quantity Survey or equivalent.
• Entry level or with 1-2 year(s) of working experience in the related field is required for this position.
• Good communication and negotiation skills.
• Experience in LTA project, or similar scale, complexity and nature of work will be advantages.
• Location: Tampines.

Position Summary

Toshiba Global Commerce Solutions is seeking for a highly skilled and experienced Software Engineer to join our Solution team in the APMEA region (Asia Pacific, Middle East & Africa), to become the region's Subject Matter Expert for the targeted Point of Sale solution of our portfolio.

The candidate will be part of a cross-functional team responsible for solution portfolio management and pre-sales.

This client-facing position requires a deep understanding of requirements and business drivers for Toshiba’s products and solutions.

Responsibilities

• Install, configure, and customize point-of-sale software solutions according to client specifications and requirements.
• Collaborate with cross-functional teams including sales, product management, delivery and customer support to understand client needs and deliver tailored solutions.
• Provide technical support and troubleshooting assistance to clients during installation, configuration, and proof of concept phases.
• Document technical knowledge in the form of notes and manuals and contribute to the product team to maintain installation guides, configuration manuals, and troubleshooting procedures accurate and up-to-date.
• Conduct product demonstrations and training sessions for clients and business partners to showcase the capabilities and features of the point-of-sale software.
• Stay updated on industry trends, best practices, and emerging technologies related to point-of-sale systems

Requirements

• Bachelor's degree in Business, Computer Science, or a related field.
• 5+ years of experience as a Software Engineer with a focus on point-of-sale software solutions.

AREAS OF EXPERTISE & SPECIAL SKILLS

The successful candidate will possess expertise in the following areas:

• Proven experience with the Retail industry and general retail technologies
• Strong understanding of retail operations and business processes, particularly in the context of point-of-sale systems.
• Experience with Agile development methodologies such as Scrum, Kanban, and Lean.
• Strong analytical and problem-solving skills.
• Ability to facilitate and lead meetings.
• Experience with software development methodologies (e.g., Agile, Scrum) and project management tools (e.g., JIRA, Azure DevOps)is a plus.
• Excellent communication and interpersonal skills with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Ability to work independently as well as part of a team in a fast-paced, dynamic environment.

Job Description:

• Daily accounting operations, finance matters, administrative tasks and HR duties
• Assist the Manager with the full spectrum of financial, accounting and HR functions
• Assist the Manager to ensure compliance of corporate governance and internal controls
• Monitor and review budgets
• Lead and supervise junior staff within the Finance Department
• Assist the Manager with HR duties and payroll matters
• Liaise with government institutions, tax agents, auditors, bankers, insurance agents and secretarial and submit necessary returns, surveys and reports when required
• Prepare reports and budgets for periodic submission to the Management Board

Job Requirements:

• At least an Accountancy Degree or ACCA
• Highly hands-on and experienced in maintaining full set of accounts
• Working knowledge of MYOB will be an advantage
• Good interpersonal, organizational and communication skills
• Sharp, meticulous, honest and a fast learner
• Minimum 5 years of full set experience in a supervisory role
• Effectively bilingual in English and Chinese (both written and spoken) to liaise with Chinese speaking customers and suppliers

Please apply with your full CV stating the following:

• Current and expected salaries
• A recent photograph
• Reasons for leaving (past and present employments)
• Notice period

Responsibilities:

• Assist the Project Manager to manage installation and de-installation of events, exhibitions and permanent displays
• Plan & manage overall project scheduling, including documentation, commissioning & hand-over
• Maintain quality control and manage sub-contractors & suppliers
• Manage project budget & cost control
• Understand building & regulatory requirements & ensure compliance
• Control site management and attend or conduct site meetings
• Administer routine management reporting & updates

Qualifications and Requirements:

• At least 3-4 years of working experience with proven track records in events and exhibitions industry.
• Meticulous and good planning and co-ordination skills
• Ability to work effectively within a collaborative team environment
• Ability to perform under tight schedules and deadlines with minimum supervision
• Knowledge of structural, AV and M and E preferred
• Strong leadership skills
• Motivated, keen to learn, hardworking and a good team player

Job Descriptions:

Support e-commerce operations by working cross-department and teams for all E-platforms.

Support team and manage daily E-order fulfilment.

Provide excellent customer service via Live chat and Official email.

Interact with users and respond to social media messages, inquiries, and comments.

Platform management such as modifying prices or updating lists.

Manage Light administration works and Data entry Manage.

Any ad hoc project as and when necessary.

Job Requirements:

Singapore Citizen, PR only

Fresh graduates are welcome

Familiar or interested with e-commerce business

Positive attitude and able to work hard

Good knowledge of Social Media

familiar with Photoshop/ illustrator will be plus

Job Details and Benefits:

5 days work, (MONDAY TO FRIDAY) 8:30am to 5pm

Vegetarian meal provided.

Depending on experience and qualification

Annual bonus based on company and individual performance

Annual and medical leave

Annual salary increment (based on performance)

1. Job Description

- Play as Project Manager (Project Management Office) or Delivery Lead on banking system development or implementation projects.

- Manage the progress and milestone. Promote and control the issue & ToDo. Organize the progress report and report to client’s management. Also, manage the cost and human resource.

- Communicate closely with clients, business & IT related members. Organize teams and lead until the project ends.

- Manage client’s expectations to maintain the company’s impressions at a positive level.

2. Requirements

- Bachelor's Degree in Computer Sciences, Computer Engineer or Information Technology or related.

- IT Project Management Knowledge and Experiences

Must understand the overall software development life cycle.

3 or more years of experience of IT related project management or Delivery Lead. (Direct and manage project development from beginning to end)

Project Management Delivery tasks such as approach and plan definition, status tracking, issue and risk identification and resolution, resource planning, and governance execution

Will be able to understand and follow the process of the banking system development or implementation project.

- Japanese & English Language Skills

Must read, write and speak Japanese at a high level (native / JLPT N1 or higher) to engage with our Japanese-speaking clients and stakeholders.

Must speak English at a high level (business English) to communicate with team members from diverse cultural backgrounds.

- Banking Operation or Systems Knowledge and Experiences (as possible)

Will be able to understand the banking system structure, and high-level banking business.

- Others

Cheerful, good communication skill, able to work with team cohesively with high spirit

Highly self-motivated, enthusiastic and able to work effectively with teams that have diverse IT aptitudes and cultural backgrounds.

Attention to detail and highly organized, process-focused attitude.

Good conceptualization and analytical skills, enabling. Comprehension and development of solutions for complex business issues.

Ability to manage short, medium, and long-term planning horizons concurrently.

Overview

PCF Sparkle Care is an integrated eldercare facility. The Senior Care Centre provides centre-based community care services for seniors who are physically frail and in need of supervision during the day while their loved ones are at work.

Executive (Corporate Services & Regulation) , Senior Care Division

Job Description:

Job Description:

• Execute procurement processes in PCF’s Procurement Management System (PMS), including creation of Small Value Purchase (SVP)/Request for Quotation (RFQ), Purchase Order (PO), Goods Received Note (GRN)
• Work closely with Information Technology Division (ITD) and Procurement department (PRO) on technical issues encountered on PCF PMS
• Coordinate with Finance Division (FID) on payment matters
• Liaise with PRO to execute necessary follow-up actions and ensure proper closure of outstanding cases recorded such as in aging reports
• Work closely with Senior Care Centres (SCCs) and Active Aging Centres (AACs) for procurement and payment related matters
• Manage SCC/AAC staff’s professional development training process including registration, marking of attendance, and account activation via PCF Learning Management System (LMS) and Agency for Integrated Care (AIC) LMS platforms; while taking charge to relevant ensure course fee payments are processed
• Maintain SCC/ACC staff’s training records online
• Procure furniture and equipment for new centres alongside Centre Manager, Senior Nurse, Therapists as well as Admin and Finance team
• Perform grant claim submissions
• Take down minute notes for meetings
• Undertake projects and tasks that might be introduced from time to time

Job Requirements and Qualifications:

• Degree in Business Administration or Economics or Management (minimum Polytechnic Diploma in Business or Management if candidate has excellent career track in relevant experience)
• At least 2 years’ experience in administration, financial or procurement portfolios
• Proficient in Microsoft Office – MS Word, Excel and Powerpoint
• Good team player with good analytical and problem-solving skills.
• Able to multi-task, well organised and meticulous

Please send your resume in MS WORD or apply via APPLY NOW indicating your current and expected salary.

We regret that only shortlisted candidates will be notified.

In compliance with Personal Data Protection guidelines, we do not require indication of your NRIC in your CV/Job Application Form. Your CV and/or Job Application will be retained for a period of 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).

We are looking for a reliable delivery driver who is concerned with customer satisfaction and transporting items in a safe, timely manner. The delivery driver will pick up and drop off items while adhering to assigned routes and time schedules. You should be willing to work as part of the delivery team to ensure the items are complete, packed correctly, and safely delivered to the correct client.

To succeed as a delivery driver, you should be polite and prompt with a commitment to providing our clients with an excellent experience. It would be best if you were thorough in ensuring orders are properly fulfilled, committed to work safety, and passionate about satisfying clients.

Responsibilities:

• Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.
• Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
• Assisting with loading and unloading items from vehicles.
• Accepting payments for delivered items.
• Providing excellent customer service, answering questions, and handling complaints from clients.
• Adhering to assigned routes and following time schedules.
• Abiding by all transportation laws and maintaining a safe driving record.
• Preparing reports and other documents relating to deliveries.
• Operating equipment and machines, such as lorries, trucks, forklifts, etc.

Requirements:

• High school diploma or equivalent.
• Valid driver's license issued by the state where you intend to work.
• Clean driving record.
• Special licenses may be required to operate certain vehicles.
• Experience may be required or preferred.
• Willingness to adhere to assigned routes, schedules, safety procedures, and transportation laws.
• Strong time management and customer service skills.
• Ability to walk, drive, lift, and carry heavy items for extended periods.

Working hours are 6 days a week

pm for more information.

Roles & Responsibilities:

• To provide general HR administrative support for the organization.

HR Administration for foreign workers

Hiring of foreign construction workers:

• Liaise with different stakeholders (e.g. Project Manager or Agent) for the selection of new workers.
• Handle onboarding administration for new workers including security bond, Primary Care Plan and the preparation and completion of new hire documents.
• Ensure that work pass holders have completed medical examination or extended passport expiry dates (if required).
• Work with HRIS (People Services) to integrate new hire details into HR system (Darwinbox) and maintain/ update these details in Darwinbox.

Application and Renewal of S Pass/ Work Permit/ Contracts:

• Handle full spectrum of administration for work pass application and renewal including working with the various stakeholders (e.g. MOM) on the required documents.
• Administration includes ensuring completion of medical examination, security bond and extension of passports etc.
• Work with People Services to ensure timely contract renewals for staff/ workers.

Total Rewards:

• Handle workers’ claims, insurance & other HR related queries.
• Administration of overtime compensation and safety incentives for workers.
• Work with various sites’ administrative assistants to ensure accurate leave administration in HR system (e.g. for unpaid leave/ overseas leave which affects pay/ levy waiver).
• Any other ad-hoc duties as assigned in the HR function.

Requirements:

• Diploma in Business / Human Resources or any other relevant diploma
• Min 3 years of relevant working experience, preferably in Construction Industry
• Proficient in Microsoft Office such as MS word, Excel and Power Point
• Good knowledge of employment laws & practices

Behaviour/ Traits:

• Positive working attitude
• Able to adapt and collaborate as a team player.
• Able to work under pressure within tight deadlines

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You will help us deliver excellent service to our partner brands by performing these tasks:

• Provide excellent customer experience via all relevant communication channels.
• Identify and analyse customers’ issues and provide strategic solutions to resolve their needs.
• Accurately process all required data/information using appropriate systems and tools while adhering to the company’s group data security policy and escalating emergencies to the team leader while providing solutions for improvements.
• Identify trends in customer satisfaction levels and provide appropriate improvement implementation plans.
• Collaborate with existing customer service team to provide strong after-sales services.
• Adhere to company policies and procedures closely to always uphold professionalism.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance, and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
• Two (2) years of work experience in the retail sales or customer service in luxury / high-end goods domain or experience in contact centre/ e-com related activities is required for this position.
• Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Excellent verbal and written communication skills in English and the language of the supporting market.
• Comfortable working with computers and multiple systems; Salesforce, SAP and CRM are a plus.
• Flexibility with working in shifts, and working on weekend and public holidays if required.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

We are inviting applicants for the position of Senior Research Assistant to work on projects at the intersection of artificial intelligence and architecture. The successful candidate will work with researchers from other domains to implement deep learning models with spatial and geometric datasets across the design scales of products, buildings and cities.

Requirements:

· Proficient programming skills.

· Good interdisciplinary approach in working with 3D real-world datasets.

· Strong design knowledge in architecture, and urban planning.

· Experience with deep learning frameworks

The candidate should hold a Masters in computer science, AI, data science, architecture or other related field.