JOB SUMMARY

• Supports Outpatient Management Unit (OMU) managers to plan, manage and propagate PSA core knowledge and skills training so as to advance and improve PSA practices in accordance to the institution needs and service direction.
• Delivers effective training for Specialist Outpatient Clinics (SOCs) staff.
• Assists in the development of PSA Propel training curriculum and prepare training manuals, guides and materials for SOCs to ensure staff members develop and maintain a thorough knowledge that is required for SOC operations.
• Supports Manager in collaboration with IT department and Human Resource Development to enhance the quality of education for PSA and trainees.

MAIN DUTIES AND RESPONSIBILITIES

SPECIFIC

1. Training of SOC Patient Service teamsPlans, organizes and delivers PSA Propel training for outpatient PSAs.
   Assists in the development and review of training curriculum and assessment for PSA Propel training to ensure the outpatient PSAs have relevant competencies to support SOC operations.
   Communicates and performs trainees’ evaluation to ensure that training goals are met.
   Evaluates and reviews trainees’ post-course performance and provide support to implement appropriate corrective measures if necessary.
   Provides systems know-how to facilitate new system user training and give guidance and support to the staff during new system roll-out.
   Provides training support for new policies or systems roll-out if required.
   
2. Outpatient IT Systems Administration
3. Creates and maintains outpatient IT system user training manuals.
   Participates in SOC-related improvement initiatives and projects.
   Supports system enhancements for process improvement.
   Engages various internal and external stakeholders/agencies to collate the project/ enhancement scope, specifications and assist in planning the infrastructure of the projects for testing and training.
   Provides support for institution or cluster-wide outpatient IT systems upgrade or new services roll-out.
   Participates and represents SOCs in UAT at the hospital and cluster level.
   
4. OMU Administration
5. Plans and coordinates SOC workgroup meetings and record minutes of meeting.
   Supports OMU administrative duties when required.
   Assists in collating information and data across outpatient setting, as required.
   Supports Supervisor to ensure proper documentation of policies and information.
   

GENERAL

1. Participates in quality improvement projects at Hospital/Department level.
2. Demonstrates good interpersonal skills with the public and staff.
3. Supports clinic corporate events and compile name list for training purposes.
4. Highlights issues related to outpatient processes to the Clinic Managers.
5. Assumes additional responsibilities as assigned by Supervisor.

Requirements:
- Min N Level/Diploma/Nitec
- Able to commit long term
- Prior patient service associate work experience
- Comfortable with patient interaction, strong interpersonal skills

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

3 Months Contract to 1 Year Contract with 1 month completion bonus after 1 year

1 x Shift hours Facilities Management technician

Shift hours : 7am to 3pm

2.30pm to 11pm

1030pm to 7am

Need to do rotating shifts, anyday Monday -Sunday

1st Month starting will be office hours first!

( Salary about $2000 -$3000)

• Perform plan preventive maintenance work (PPM) as assigned by the Supervisor.
• Troubleshoot electrical fault and reinstate the power supply and equipment back to normal operation.
• Troubleshoot air conditioning fault and reinstate the air conditioning back to normal operation.
• Repair water pipe burst, mechanical work, medical gases system and other related facilities equipment.

Any other duties assigned by the Senior Technician/Engineer.

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Patient Service Associate (long term)

Working hours: 2/3 shifts, 5 days
Location: Kent Ridge

• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Prepare referral letters and maintain proper filing system for scanned documents.
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned as assigned.

Requirements
- Min A/N Level, Diploma
- Able to commit long term
- Able to start work immediately
- Fully vaccinated (covid, mmr, tdap, varicella)

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

DUTIES & RESPONSIBILITIES:

To supervise and administer all phases of kitchen operations as directed by the Head Pastry Chef.

ESSENTIAL JOB FUNCTIONS:

• Maintain complete knowledge and compliance with all department/hotel policies and procedure.
• Meet with chef to review schedules, assignments, anticipated business level, changes and other information pertinent to job performance.
• Work on line during service and assist wherever needed.
• Observe guest reactions and confer with service staff to ensure guest satisfication.
• Promote positive guest relations at all time.
• Organise all necessary food requisition and food transfer
• Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• Correct any deficiencies. Ensure that the quality and details are being maintained.
• To be able to assist the head pastry chef when he or she is not around

REQUIREMENTS:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Pastry/ Baking or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in Pastry/ Baking or equivalent.

• Set-up products & formulas in engine.
• Support product testing in engine.
• Collaborate with business SMEs for troubleshooting.
• Ensure timely completion of product testing.
• Take accountability for regulatory compliance risks.

Requirements:

• Minimum Diploma/Degree in Actuarial Studies.
• Prior working experience will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Collaborate across departments for effective CRM strategy.
• Provide monthly updates to key stakeholders.
• Ensure compliant customer marketing communications.
• Manage daily CRM operations and Salesforce support.
• Coordinate events and oversee event logistics.

Requirements:

• Minimum Degree in Marketing or other business related courses with at least 1 year of relevant marketing work experience.
• Prior experience in CRM and Events will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

Outsourcing Team

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Location: Orchard

Working Hours: 5 day week, office hours

Salary: 2500 - 3500 (With commision)

Job Scope:
- post advertisements
- liase with clients and candidates to match them for appropraite jobs
- conduct interviews with candidates
- look through resumes and screen candidates for job applications

Job requirements:
- min A level/dip/deg in counselling/psychology/relevant field
- outgoing, bubbly personality
- enjoy talking
- want a vibrant environment to work in

If keen,
TELE me at @basquebcc or WA me at https://wa.me/+6588994649 NOW!
Interested candidates please submit your resume to [email protected]


Emma San
outsourcing Team
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Your role:

Do you thrive in an international environment?

You adapt fast to new circumstances?

You will be working in the Corporates International team in Singapore. We are a small team of specialists in APAC supporting Swiss and Swiss-linked European Corporate Clients to develop their business in the region.

Key tasks and responsibilities include, but are not limited to:

• Lead the acquisition & onboarding process of new clients and help to maintain and develop the existing client base
• Take full responsibility for all client activities including daily client management tasks in the relevant markets and coordinate UBS offering across all products
• Ensure that the relevant KYC and compliance rules are observed, take responsibility for monitoring deadlines and preparing and following up client discussions or meetings
• Act as CIC APAC ambassador and promote our services internally and externally, beyond regions and divisions

Your team:

You will be working in the Swiss Corporate Clients APAC team in Singapore. We are a team of specialists in APAC supporting Swiss and Swiss-linked European Corporate Clients to develop their business in the region.

Your experience and skills:

• Certified Corporate Banker (CCoB) / Higher Commercial Education / University degree
• At least 3 years of relevant experience in Corporate and Institutional Banking
• Good understanding of Corporate Transaction Banking
• Proven track record in client acquisition and development of client relationships
• Strong entrepreneurial skills, highly committed, used to a fast-paced environment and a team player
• An open-minded corporate salesperson
• Fluent in English

We are looking for an experienced English teacher to join our bright team. If you love English and have the ability to teach the language with patience and tact, let’s meet.

Your main goal will be to create a supportive learning environment which will help your students meet their learning goals. Through interesting and diverse methods, you’ll teach them the important rules of reading, writing, and speaking in English. You’ll oversee their progress by tracking their assignment and exam grades, in order to provide useful feedback.

Responsibilities

• Oversees the complete service of food & beverage for banquet events
• Reports feedback from guests to the Banquet Operations Manager
• Informs the staff of the menus of each function as well as specific setup required and ensures that they performed as instructed
• Coordinates all the details for each function as advised by the Banquet Operations Manager
• Controls the setup and clearance of all banquet rooms
• Supervises the tidiness and cleanliness of the banquet storerooms and all the function rooms
• Holds regular meetings with the Banquet staff to discuss various aspects of service quality and complaints received from guests.
• Checks weekly function forecasts and arranges for the required staff strength and equipment
• Develops training programmes for the Banquet staff and casual staff.
• Assists in the recruitment for casual labor.
• Ensures proper grooming of the casual staff as per the standard
• Compiles the logbook for the Banquet Operations Manager’s information and follows up on actions to be taken
• Recommends different styles of set ups
• Minimizes wastage and maximize productivity

Requirements:

• Have minimally 3 years of experience in F&B and at least 1 year in managing employees
• Diploma, preferably in F&B servicing

For more information, visit www.goodwoodparkhotel.com

Please take note that only shortlisted candidates will be notified.

The Opportunity:

• Permanent role
• Work location: East
• Potential for long-term career growth
• Opportunity to get exposure in Financial Reporting, SAP system, etc.

Adecco is partnering with an established local organisation with good reputation of over 40 years, stable work environment and regional exposure (presence in over 30 countries).

Join a global automotive leader as an Accountant, partnering with Adecco for this exciting opportunity. As an Accountant, you will play a crucial role in monthly closing activities, like posting journal entries for reversals, and handling tax and banking matters to ensure the company's continued operational success and competitiveness in the market.

The Job:

• Supporting Full set accounts of Singapore entity.
• Handling monthly closing, posting journal entries and reversals
• GST preparation and submission
• Liaising with banks for payments (banking facility)
• Liaising with tax agents and auditors

The Talent:

• 3 to 5 years Accounting experience with Full set accounts experience and knowledge or understanding of GST required
• Must have strong knowledge of journal entries (doing reversals during month-end closing, debit/credit)
• Understand importance of meeting tight deadlines
• Strong basic Excel skills
• Willing and eager to learn and support the team's needs

Next Steps:

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy. We'd love to hear from you!
• We regret that only shortlisted candidates will be notified.

Haritharan S (Hari)

EA License No: 91C2918

Personnel Registration Number: R22104532

Responsibilities:

• Provide financial counselling to patients and third parties.
• Administer admission and discharge of patients.
• Bill handling including Mediclaim and deposits collection.
• Handle customers’ enquiries regarding bills.
• Coordinate admin duties as assigned with different stakeholders to ensure smooth operation.

Requirements:

• Min 2 years of working experience, preferably in healthcare setting
• Min Diploma or degree in Hospitality / Business Administration / Accounting or any relevant field

Attn: Business Office Executive (Healthcare, East/ Up to $4000) #HKA

[email protected]

We regret to inform that only shortlisted candidates will be contacted

EA Personnel: Kayley Ng Yin Yi (R1762843)

Company EA Registration Number: Recruit Express Pte Ltd (99C4599)

Aicadium is seeking a highly motivated Operations Engineer to join our IT Operations team. As an Operations Engineer, you will spend 4-5 days a week in our office, playing a critical role in ensuring the smooth operation of our systems, infrastructure, and processes. Your expertise will contribute to the success of our employees and products and help deliver exceptional solutions to our clients.

Objectives of this role

• Assist with IT aspects of employee onboarding and offboarding
• Monitor and respond to incoming support requests and tickets
• Maintain inventory management system and device assignment & provisioning
• Maintain an office presence and assist with office-related IT tasks
• Manage access and first-level technical support for our hardware lab
• Develop and maintain documentation for operational procedures, system configurations, and troubleshooting guides.
• Implement automation and monitoring tools to enhance operational efficiency and proactively detect anomalies or potential problems.
• Conduct regular audits of infrastructure and systems to ensure compliance with industry standards and best practices.
• Stay updated with the latest trends and advancements in operations, infrastructure, and tools, and recommend improvements to enhance our capabilities.

Required skills and qualifications

• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Proactive mindset with a continuous improvement approach to enhance operational processes and systems.
• Excellent problem-solving and analytical skills, with the ability to quickly diagnose and resolve operational problems.
• Familiarity with Apple ecosystem (MacOS, IOS, Apple hardware, and devices)

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in Computer Science, Information Technology, or Engineering
• Familiarity with scripting languages, infrastructure-as-code, or automation tools
• Familiarity with ITSM best practices or experience in a formalized operations environment
• Experience with end-user compute management tools (MDM, UBA, Security/Policy management, etc)

About Us:

Aicadium is a global technology company striving to provide AI solutions across multiple industries by leveraging a common machine learning platform to deliver AI as a Service.

Team:

Join a growing team of data scientists, machine learning and software engineers in an agile development environment. Work with some of the best in the field to tackle challenging projects and operationalize the solutions you develop across various industries and use cases.

Culture:

We work in a casual and collaborative environment. Every team member plays a key role in shaping the solutions we develop and creating positive business value for the companies we work with.

Interested applicants, please click on URL below to apply:

https://aicadium.bamboohr.com/careers/88

Brief description of the Restaurant

Bonding Kitchen established since November 2018 in Johor Bahru, Johor, Malaysia. In September 2020, we had opened our 1st outlet in Singapore. Originally, beginning as a home private dining concept, we have broadened it into a cosy eatery specializing in delicious modern Peranakan dishes with an atmosphere that encourages, well, bonding!

Our vision is to inspire multiracial people to live in harmony & peacefully through the most unique Peranakan cuisines which strongly represent the multiculturism of Singapore.

We focus on food quality & safety, great customer service and cosy dining environment.

Job Descriptions

• Support Chef De Partie / Sous Chef in running the kitchen operations
• Maintain high standards of sanitation, cleanliness and safety.
• Maintain high standard of personal hygiene
• Prepare & serve quality food by following strictly the preparations
• Manage Inventory and stock receipt
• Passionate in delivering quality dishes
• Communicate effectively across all teams from kitchen to front of house

Job Requirement

• Minimum culinary certificate or 1-2 years related working experience
• Must have Chinese wok skills
• Good communications
• Passionate in cooking
• Keen to learn and positive attitude
• Be punctual and well disciplined
• Full of energetic & spirit
• Ability to stand long hours and work in fast-paced environments.
• Able to work on weekend & PH and working hours may vary in accordance to opening hours
• Weekly rotation

Benefits

• Medical & Insurance benefit
• Staff discount
• Good career development
• Staff meal provided

Working hours

• 5.5 days per week (10 hrs per day, exclude 1 hr breaktime)

Responsibilities:

• Work closely with the Board, Senior Management and key stakeholders on the development of 5-years strategic plan
• This will involve developing and refining strategies, setting key performance indicators and making contributions to budgeting.
• Assist in driving the organisation’s corporate planning process.
• Monitor achievements in its strategic plan and corporate scorecard.
• Assist in the engagement and regular reporting
• Monitor industry intelligence for benchmarking purposes.
• Manage Board matters including Board of Governors and their terms of reference, Board member relations, coordination of Board meetings
• Assist in governance oversight over database including setting out policies and procedures to ensure data integrity and protection.
• Assist in compliance and regular reporting on charity governance.
• Assist in other related areas including risk register, Emergency / Business Continuity Planning and other duties as assigned
• Perform and oversee secretariat duties for regular management meetings.

Requirements:

• Degree holder with minimum 5 to 8 years of relevant working experience especially in strategic planning and strategy development.
• Good critical thinking, analytical and problem-solving skills.
• Excellent stakeholder engagement and communications skills (i.e. written and spoken).
• Good knowledge of corporate governance

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Job Description

• Support Edwards Lifesciences operations in the Singapore Distribution Center.

• Responsible for handling daily warehousing operation to ensure that customer delivery schedules are met to provide customer satisfaction.

• Responsible to close Cycle Count activities in JDE to ensure timely approval cycle count sheet and completion of ABC items count per the cut-off timeline to ensure SOX compliance.

• Coordinate the quarterly destruction activities with stakeholders. Ensure GN29 license availability for the items, create Destruction Order in JDE and generate commercial invoice for permit application. As well as provide Finance with the cost center to cross charge.

• Request for quarterly freight rates quotation from freight vendors.

• Request for ad-hoc freight quotation and arrange for inbound packaging materials shipment.

• Perform detailed freight audit for billing and invoicing.

• Submit monthly data into Freight Analytics Tool.

• Support printer Installation Qualification (IQ) when required.

• Support the execution of supply chain related projects and other incidental duties.

Requirements

• Diploma in Supply Chain/Logistics/Business or related field

• Minimum 2 years’ relevant experience in Supply Chain and Logistics roles

• Experience working in a medical device and/or regulated industry Preferred

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Jacqueline Jessica Fong Hsin Ting

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA License No: 99C4599

Personal EA License No: R21103226

Patient Service Associate (long term)

Working hours: 2/3 shifts, 5 days

Location: Kent Ridge

• Receive and screen patients arriving at the clinic.
• Perform full process of registration and administration for patient.
• Prepare referral letters and maintain proper filing system for scanned documents.
• Provide excellent service standards and assistance to patients.
• Perform counter and medical records duties.
• Answer and handle telephone inquiries.
• Undertake any other duties assigned as assigned.

Requirements
- Min A/N Level, Diploma
- Able to commit long term
- Able to start work immediately
- Fully vaccinated (covid, mmr, tdap, varicella)

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

6 months - 12 months, can convert to perm
gul Circle - pick up at woodland, cck, Jurong
office hours monday to friday

Responsibilities:
• Perform QC testing and review of QC data to support the timely release of GeneChip arrays.
• Provide data trending and assist team leads in troubleshooting failure analysis.
Technical duties
• Perform QC testing of GeneChip products to ensure compliance with quality specifications, particularly in compliance with ISO 13485, MDSAP and 21- CFR – 820 requirements.
• Perform target preparation for Cytoscan and Axiom.
• Perform review and disposition of QC batch records for release to QA.
• Perform preventive maintenance for QC equipment.
• Schedule QC testing and target preparation.
• Support and conduct in lab investigation relating to product failures & participate in the implementation of corrective actions as necessary.
• Support and conduct experiment /analysis to support new product release & enhancement of test methods.
• Trending & monitoring of QC test data to support failure analysis, investigation & troubleshooting.
• Perform QC updates at daily Tier 1 meeting.
• Support FQC Supervisor in accomplishing tasks as assigned.
Administrative duties
• Ensure controlled documents to support QC operation are properly maintained and readily available.
• Provide training to other junior employees and QC staff as required.

Requirements
- Min Diploma in science related courses
- Prior lab/QC internship will be advantaegous
- Able to commit for a year

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

The Opportunity

• Work with a well-established aviation industry
• Working Hour: Monday – Friday 8.30am to 6pm
• Location: East

The Talent

• Bachelor’s degree in information systems/technology, Computer Science, Systems Engineering, or a related discipline.
• Preferred certifications in IT Service Management (ITSM) and IT Project Management.
• Demonstrated knowledge in Networking, System Administration, and Cyber Security is a definite advantage.
• Possess a minimum of two years of work experience in related technical domains and the industry.
• Strong data analytical and project management skills.
• Effective communication, both verbal and written, with excellent presentation skills to articulate proposed solutions to internal and external stakeholders.
• Proactive with a keen sense of responsibility, adept at problem discovery and resolution.
• Self-motivated individual committed to continuous improvement and excellence in Airport IT systems management.

The Job

• Collaborate closely with internal and external airport stakeholders to identify, troubleshoot, and resolve incidents in a timely manner.
• Work with technical teams, both internal and external, to propose comprehensive technical solutions and define key performance indicators for measuring success.
• Implement effective project and change management practices to ensure delivered solutions align with technical, functional, performance, and business requirements.
• Evaluate, refine, and enhance business and IT processes as part of the continuous improvement initiative.
• Take ownership of project delivery, coordination, and site supervision, including tasks such as permit applications and submissions.
• Manage 24/7 operations, maintenance, compliance, and renewal of Airport IT systems situated across Changi Airport premises, adhering to industry best practices.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

We are looking for Agency Staff or Enrolled nurses who are strongly aligned with our mission to make care more accessible to people in our community!!

Job Responsibilities

· Assist Doctor in specialist clinic

· Provide primary nursing care and support

· Administer and ensure consistent high quality and personalised service to patients

· Perform any other related nursing duties when required

· Perform front-counter and administrative duties

Job Requirements

· At least a Nitec / Diploma in Nursing or equivalent (recognised by Singapore Nursing Board)

· Registered Nurse with Singapore Nursing Board

· Good working attitude with ability to work in a team

· Good communication and interpersonal skills

· Courteous and exhibit genuine concern for patients

· Flexible / Office Hour

Apply now by sending your resume to [email protected] for more enquiries.

We regret to inform you that only shortlisted candidates will be notified.

Tammy Yap | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Technical Support Engineer | Salary Up to $3500 | Bukit Merah | 5 days

Technical Support Engineer

Salary: $2500 - $3500

Location: Bukit Merah

5 days

Job Description - Desktop support in enduser environment - Provide basic support and troubleshooting to clients, such as password resets, printer configurations, break/fix instructions, support routing and escalation to L2 support. - Taking ownership of customer issues reported and tracking them through resolution - Responding in a timely manner to service issues and requests - Liaise with third party vendors to coordinate client issues on specific services. - Liaise with product manufacturers for problem escalation and resolution. - Support company for project implementation activities. - Assist in helpdesk support as and when necessary Job Requirements: - Diploma / Degree in Computer Studies, Information System or related course - Ability to quickly understand technical concepts. - An excellent problem solver with strong analytical skills - Excellent end user support and communication skills. - Able to join in short notice or immediately is an advantage

EA Name : MANPOWER ACCESS PTE LTD

EA License No : 13C6854

EA Personnel Name : Chong Wei Ley

EA Personnel Registration No : R22108644

The Opportunity

• Focus: Call/Contact Centre Experience
• Office location: Central
• 44hrs per week/ 5.5 days work shift
• Must be able to work weekends/ public holiday on rotating schedule
• Comfortable to work night shift

The Talent

• Preferably min 1 year experience in Call/Contact Centre environment
• Minimum O Levels graduate
• Comfortable with rotational shifts (including weekends and PHs).

The Job

• Handle first level enquires, primarily incoming calls through our hotlines or other channels such as email and webchat
• Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns
• Guide callers in navigating the client website and using the available services
• Gather customer feedback and sentiments and escalate to the relevant parties for further actions
• Ensure proper documentation, notification, escalation, tracking and follow up of all interactions with customers
• Maintains and improves service level quality by adhering to standards and guidelines
• Handle ad hoc duties as required

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply: Customer Service Officer
• We regret to inform that only shortlisted candidates will be contacted

The Job:

Accounts Payable (AP)

• Be the key person to manage issues and queries of payables between outsourced service provider and internal stakeholders
• Check payments generated by outsourced service provider before submission for approval
• Reconciliation of Vendor statement
• Prepare monthly AP reports

Accounts Receivable (AR)

• Ensure Accounts Receivable collections are received on time and recorded accurately
• Liaise with outsourced service provider on receipts processing and to resolve any discrepancies
• Prepare monthly AR reports

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'En

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

As a Business Analyst:

• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In Country), Client Services, Implementation, Operations and Finance.
• Mapping the identified functional requirements and define a solution
• Identifying the scope of the requirements, validating the requirements.
• Working with Lead Business Analyst & Technology partner i.e., Solution Architects to agree on the solution.
• Working as a liaison between Business users, operations and Developers.
• Preparing various documents like BRD, FSD and reviewing SIT Test scenarios and Test Cases. Experience in Agile world is a plus.
• Working with different stakeholders for product collateral and training needs.
• Working with Integration partners and other vendors within bank
• Identify & resolve issues and manage project risks, supporting different teams, chairing & documenting meetings.

As a Functional Tester:

• Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Define functional test scenarios for core banking and payment systems
• Overall responsible for ensuring User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects utilizing defect tracking tool with priority and severity and alert the management
• Manage planning, communicate with stakeholders
• Prepare regular reports on test results
• Supporting the business users for User Acceptance Testing
• Supporting Operations team / Business Users team to complete the testing
• Managing testing at times when required and found the issues / testing not closing or moving as expected

Job Qualification

The position requires a minimum of 5 years relevant business analyst experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, & Messaging (Swift and ISO)

Technical

• Hands on experience on Business Analysis & testing methodologies
• Working knowledge of ALM/JIRA

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Team spirit - Like explain and share knowledge
• Hands on and versatile

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Be responsible for managing the software quality assurance functions across the internal project engineering team as well as manage QA team, while ensuring the delivery of high-quality products
• Collaborate with team of software quality assurance and automation engineers through an Agile software development lifecycle across various software teams, platforms and products
• Review test strategies, encourage the development of new test strategies, and maintain a continuous improvement environment to improve quality and efficiency
• Relevant experience in leading and coordination of testing activities such as System Testing, System Integration, End to End, Regression and User Acceptance Testing
• Maintain strong communication across departments and divisions to develop needs analysis, requirements, and operational planning
• Demonstrated experience in working with suppliers/vendors, technical team, business and operational teams in supporting and delivering program testing outcomes
• Work with multiple teams (external parties) to align test schedules, test environments, test data and govern across all the phases of testing
• Review test plans, test results, risk analysis and release documentation
• Identify & resolve constraints, dependencies and issues and manage project risks, supporting different teams, chairing & documenting meetings.
• Preparing various documents like SIT Test scenarios and Test Cases. Experience in Agile world is a plus.
• Handle the core banking system’s and payment system’s various test phases: regression tests, integration tests, functional tests, E2E tests and test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Support User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects, utilizing defect tracking tool with priority and severity and alert the management
• Prepare regular reports on test results
• Lead Defect Management related actives
• Knowledge on testing tools like Quality Centre (QC)/Application Life cycle management (ALM) and JIRA

Job Qualification

The position requires a minimum of 10 years of total experience and 5 - 7 years of relevant Test Manager experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO)
• Functional testing experience in GPP-SP (Global PayPlus – Service Platform) is an advantage.

Technical

• Hands on experience on testing methodologies
• Working knowledge of ALM/QC/JIRA

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders (including technical teams)
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

We offer a competitive remuneration package, consistent with your qualifications and experience.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241