Royal Ocean Marine is currently seeking a skilled and experienced Shipmanagement Procurement Manager to join our client's team. As the Shipmanagement Procurement Manager, you will be responsible for overseeing the procurement activities for our shipmanagement operations. You will work closely with various internal stakeholders and external suppliers to ensure the timely and cost-effective procurement of goods and services.

Responsibilities

• Develop and implement procurement strategies to support the shipmanagement operations
• Source and evaluate suppliers, negotiate contracts, and ensure compliance with company policies
• Manage and track procurement activities, including order placement, delivery, and payment processing
• Collaborate with internal stakeholders to understand their requirements and provide procurement support
• Monitor market trends and industry developments to identify potential suppliers and cost-saving opportunities
• Maintain accurate procurement records and documentation
• Ensure compliance with relevant regulations and industry standards

• Minimum of 5 years of experience in shipmanagement procurement or related field
• Strong knowledge of shipmanagement operations and the maritime industry
• Proven experience in supplier management, contract negotiation, and cost control
• Excellent communication, negotiation, and problem-solving skills
• Proficient in procurement software and MS Office
• Ability to work independently and handle multiple tasks and priorities
• Attention to detail and strong organizational skills
• Relevant certifications or qualifications in procurement or supply chain management

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries. 
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Purpose 

Supporting the Management Accountant and Finance Business Partner to ensure that insightful management information is delivered in an accurate and timely manner to meet internal deadlines. 

Responsibilities 

• Assist with the production of monthly management accounts.
• Assist with the production of quarterly forecasts and annual budgets for relevant companies. 
• Posting of monthly journals including accruals and prepayments. 
• Provide variance analysis where required to forecast/budget with explanations.
• Meet group reporting deadlines. 
• Monthly bank reconciliations.
• Completion of monthly balance sheet reconciliations (including intercompany accounts and transactions); flagging issues and communicating these.
• Continual focus on improving reporting and accounts production process. 
• Management of the year-end process and assist in dealing with audit queries. 
• Prepare flash sales figures (mid-month and end of month). 
• Completion of local tax compliance documents (where applicable). 
• Other ad hoc duties and projects as required.
• Support and cover Credit Control and Purchase Ledger when required.

Requirement: 

• Min Diploma in Accountancy with 2 years
• Strong IT skills for communication and documentation (ie. Excel, Outlook)
• Accuracy skills for capturing information. 
• Part qualified preferred (or previous experience considered). 
• Experience of multi-currency ledgers and foreign exchange an advantage. 
• Experience of dealing with foreign subsidiaries an advantage.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Globally ranked among top research and technology organizations in the environment and water domain, the NEWRI ecosystem interacts across a multi- and inter- disciplinary platform of” Research – engineering – Development ‘(RED) activities in its approach to developing innovative solutions.

With leading edge technology and robust engineering, NEWRI strives to take its fundamental research from novel lab-scale innovation to industry-level translation and derisking activities- from field applications, to piloting and development at full scale in real life settings.

Through industrial and community- philanthropic projects for commercial and societal impact, NEWRI continuously strives to make a difference towards developing a circular economy for global sustainability.

Key Job Purpose

As a member of the grant admin/ management team the role is on grant management in providing support and integrated administrative and management requirements of funding awards secured through NEWRI’s cohort of faculty PIs/collaborators. This includes budgeting, expense review and budget reporting as well as developing and implementing compliance programs and working closely with different processing departments researchers and PIs including external stakeholders.

Responsibilities

• Responsible for supporting grant funding management, ensure effective controls are developed and maintained to assure the integrity of the university and funding agency.

• Develop and design a relevant manpower due process application, ideas and solutions to where established policies and procedures could improve to over manpower related discrepancies and promote efficiency and effectiveness

• Supporting grant management team in financial management and budgeting methods, policies, procedures, systems, and practices to assess the financial capability of the respective project.

• Support grant management team in assessing, evaluating, managing and monitoring funding for compliance with NTU, NEWRI and funding agency regulations, policies and procedures

• Support project completion in timely manner, within budget, funding terms and due governance

• Any other ad-hoc work assigned

Requirements

• Bachelor degree in a relevant engineering discipline

• Minimum 3-4 years of relevant working experiences to operate and manage independently in general admin and business operations

• Strong finance and/or accounting with excellent analytical and numerical skills

• Proficiency in MS office applications

• A strategic thinker with efficient problem-solving skills

• A confident and matured communicator who can effectively inter-act and support all levels of colleagues

• Always ready to accept challenges with positive attitude

• Excellent oral and written communication skills

• Meticulous and attention to detail, follow-up and organizational skills

• Good time management skills

Are you passionate about the intersection of science, regulation, and innovation? Do you thrive in a dynamic and challenging environment? We have an exciting opportunity for you at our esteemed client who is a MNC Chemical Manufacturing Company.

• Remuneration: Up to $5000 + Completion Bonus
• Work Location: West near MRT Station
• Working Hours: Monday to Friday 8.30am to 5pm

Role Overview:

As a Product Safety Specialist, you will play a pivotal role in ensuring company products comply with chemical regulatory and product safety standards. If you have a science background, experience in a laboratory environment, and a passion for navigating complex regulatory landscapes, we want to hear from you!

Responsibilities:

• Gather and interpret information spanning scientific, technical, environmental, and regulatory factors.
• Effectively communicate technical and regulatory requirements both verbally and in writing.
• Collaborate with R&D, site technical contacts, SHE contacts, sales managers, and VPs.
• Assess the impact of regulatory and scientific developments on our products and implement processes for ongoing compliance.
• Maintain a keen attention to detail, recognizing the potential consequences of decisions on customer satisfaction and regulatory compliance.
• Balance ad hoc requests with annual targets, striving for continuous improvement in efficiency.
• Support new product development by assessing safety data, ensuring regulatory compliance, and contributing to technology design.

• Degree in Science (Chemistry, Biochemistry, etc.).
• Minimum 2 years' experience in product safety/product stewardship and chemical regulatory affairs.
• Candidates with laboratory experience in QA or QC roles are welcome to apply.

Join us in making a difference! Apply today or email your resume to [email protected]

to embark on a rewarding journey at the forefront of scientific innovation and regulatory excellence.

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

• Serve as the primary point of contact for resolving issues related to warranties.
• Take responsibility for all Cars & Bikes warranty/campaign Key Performance Indicators (KPIs).
• Handle violations related to the delivery stoppage of Cars & Bikes.
• Oversee the Work in Progress (WIP) status for Cars & Bikes.
• Compile monthly reports for the Aftersales Director. Initiate process improvements with implementations to enhance and uphold the quality standards of warranties.
• Monitor and assess all claims for Cars & Bikes, aiming to reduce write-off settlements to not exceed the set target.
• Conduct a weekly review of rejection claims, highlighting the top 3 rejections monthly, and sharing information with workshops and service centers to address common faults for improvement.
• Prepare rejection reports for quarterly Internal Audits across all centers.
• Conduct monthly Internal Audits for Warranty Parts storage.

• Minimum Diploma in any fields with at least 3 years of supervisory experience in automotive industry
• Proficiency in Computer skills such as Microsoft office
• Experience in handling car/bike warranty

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $5,000 with Bonus
• Experience in handling car/bike warranty

Details:

• Up to $4,900 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies.

Job Purpose:

• Manage financial accounting for companies within the Singapore Group.
• Coordinate with shared services for day-to-day finance operations, ensuring accurate accounting records and timely reporting.

Responsibilities:

Financial Accounting:

• Prepare monthly closing journal and review accounts reconciliations.
• Monitor monthly inventories aging report for NRV adequacy.
• Control chart of accounts, review consistency, and manage account creation/archiving.
• Review stock take reconciliation and assist in annual policy renewal.
• Support external audits and ensure compliance with accounting standards.
• Submit Benefit in Kind (BIK) - Car and Car-related Benefits.
• Handle Annual Statutory Accounts and XBRL. GST and Tax:
• Review GST submission workings and conduct GST reconciliation tests.
• Prepare tax and deferred tax computations for accounting provision.
• Finalize corporate tax computations for review by HO and tax consultants. Fixed Assets and Capex:
• Review and maintain records for capex and fixed asset requisitions.
• Manage the asset register and demo car records for franchises.
• Coordinate with shared services and operations on day-to-day accounting matters.
• Assist in budget and forecast preparation and finalization.
• Maintain SG Insurance Policy master file and coordinate insurance coverage for company assets.
• Implement and test new programs to ensure functionality based on requirements.
• Set up parameters and interfaces in GDMS for new models/franchise.

Requirements:

• Minimum Diploma in Accounting & Finance with 5-6 years' experience or Degree in Accounting & Finance with 3-4 years' experience.
• Strong Excel skills.
• Ability to thrive in a fast-paced environment.
• MNC background will be added advantages.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Responsibilities:

• Lead a group of Production Technicians in the safe and smooth running of the production.
• Assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost efficiency.
• Troubleshoot plant/equipment/quality issues and recommend countermeasures.
• Monitor and ensure plant equipment integrity and reliability.
• Assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• Train and develop team members

Requirements:

• Degree in Chemical Engineering or its equivalent, preferably with 1 to 2 years of experience in petroleum, chemical or polymer industries.
• Have knowledge of process control and troubleshooting, hands on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, able to take pressure and able to communicate well with others.
• This is a shift work position (i.e. Rotating AM and PM shifts, including weekends and Public Holiday) and there will be scheduled off days

Interested candidates can forward their CVs in MS Word format to alex#triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

The Role

We're looking for an intern to join the CEO's office to work on driving special projects & initiatives, as well as support day-to-day operations of the CEO. This individual will report directly to the CEO and will get to work cross functionally on the special projects.

We'll be looking for someone who is able to be an all-rounder, is a self-starter, eager & hungry to learn, very well organised, and has a good command of writing and general people skills.

What You'll Do

• Work with the CEO on special projects and initiatives, which will entail:
• Market research
• Outreach and general business development
• Scoping and planning
• Administrative planning and liaison work
• Project management
• Admin and ops work that supports the CEO's day-to-day operations
• Market/language specific projects that will require candidate's native fluency

Who You Are

No hard requirements in qualifications or skills, ideally the candidate:

• is a university student, no required major focus
• can speak Japanese and/or Korean fluently
• bilingual: has a good command of the English language and is adept at writing
• ideally some prior internship work experience
• is able to be an all-rounder and adaptable
• is a self-starter
• is conscientious and well organised
• is eager to learn
• has general people skills

Responsibilities:

• Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
• Maintain service operations documentation and guides.
• Develop supporting documentation for all Service Operation activities.
• Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
• Defect fixes and resiliency related improvements
• Assist in investigation of user reported issues
• Develop mitigating and/or preventive solutions
• Level 2 support will include attending to user queries, analysis and investigation of issues reported, ensuring the issues are fixed as per user requirement.
• Evaluate potential solutions and make recommendations to resolve application issues and user queries.
• Log the issues received, track and monitor the progress of fixes in a timely manner, according to established Service Level Agreements (SLA)
• Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
• Assist and involve in change management process (Change Approval, Implementation, Testing, Deployment and verification)
• Liaise closely with vendors in implementing application patches, bug fixes and any necessary upgrades in accordance with OS/Software/Security policies.
• Work with various internal teams (Infra/Database/Security/Cyber Defence/Data Centre Ops) to detect and remediate incidents, problems and changes.
• Provide periodic updates and reports to internal and user management.

Requirement:

• A recognized diploma / degree in IT or related discipline
• At least 3 years of hands-on experience in software development and maintenance support
• Possesses an excellent understanding of business requirements and IT strategies
• General Understanding of Internet and Intranet server/application architecture and experience in working with medium/large systems involving multitier architecture and interface/integration to other systems.
• Experience in implementing multiple websites/web applications on same platforms with interdependency of data and shared features will be advantageous.
• Possess strong MS platform knowledge and skills.
• Excellent knowledge of programming / systems analysis, quality assurance, prototyping, construction, integration, and migration functions
• Full project lifecycle experience in designing and implementing large applications.
• Good problem solving and analytical skills to resolve technical problems;
• ITIL v3/v4 certification and strong service oriented experience / background preferred
• Strong Knowledge and understanding of IT industry environment and business needs
• Proven experience supporting Web / Mobile / Client based applications

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Summary:

• 6 Month Contract till 31 July 2024 end
• Other Benefit and Bonus be given, same as permanent staff
• Salary up to $3,800

Reponsibilities:

• Support the program team to ensure that program activities will be implemented on time, scope and within budget, achieving the related performance objectives.
• Manages all internal delivery, community partners, third party providers (contractors) service delivery, where necessary.
• Coordinating the logistics support, facilities and supporting the administrative aspects of the various intervention workshops.
• Facilitate and coordinate the delivery of the program in the community and provide logistics and marketing support.
• Handle ad-hoc assignments when required including helping out in GIC programmes and events as assigned.
• Fosters a strong working relationship between all stakeholders in the program, including partners/providers, the clinical staff, administration and information management staff.
• Ensure compliance to standards and processes to preserve patient privacy, confidentiality, and the security of health information.
• Project /Secretariat Support -Provide administrative support its workgroups and projects
• This includes but not limited to meeting coordination and working with Project Lead(s) to curate meeting agenda, draft minutes of meeting, follow up on matters arising, and project/programme planning.
• Any other special projects, as and when assigned by supervisor.

Requirements

• Minimum Diploma or Bachelor holder in any major.
• Experience in the healthcare industry will be an advantage
• Preferably possess written, analytical, communication and presentation skills
• Proficient in various computer applications, including Microsoft Word, Excel & PowerPoint.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

The Opportunity

IQVIA’s Real World Solutions is currently recruiting for an Associate Consultant, Biostatistician/ Epidemiologist to focus on real world evidence generation across APAC region. The successful applicant will have the opportunity to work with experienced healthcare industry, academic researchers, consultants, and data scientists. He/she will support the design, development, and delivery of a wide range of projects to our clients from database analytics, HEOR and patient centered research. Projects range in complexity from evaluating and scoping opportunities, research analysis and problem solving to assisting the development of recommendations for clients.

Responsibilities:

• Develop and execute statistical analyses for real world studies

• Work closely with project teams including project managers, epidemiologists, data scientists, statisticians and consultants across APAC and other regions to ensure accuracy and validity of data

• Maintain in-depth understanding of real-world designs and statistical methods including modeling approaches

• Provide statistical input in study protocols and prepare statistical analysis plan

• Support data analytics scripting and execution of analytics for observational research studies

• Use statistical programming ability to support development/maintenance of central analytics code library and updating existing coding with support from IQVIA data scientists

• Support project delivery including creating reports, presentations and other client deliverables, and participating in client meetings and workshops

• Develop and implement strategies to ensure accurate and timely delivery of statistical analysis results

• Excellent communications skills to effectively communicate complex statistical concepts to internal and external stakeholders

Skills & Experience Required:

• MPH, MSc or PhD (or an equivalent degree) in statistics, biostatistics, epidemiology, public health, or a related discipline

• Proficiency in the use of statistical software such as R and other statistical programming language

• Strong analytical and problem-solving mindset along with excellent written and verbal communication skills

• Compelling quantitative skills with the ability to learn and apply analytical tools and techniques for analysis

• Experience in designing and executing retrospective epidemiological studies using existing data sources

• Prior healthcare-related experience and computing skills with high level programming languages will be an added advantage

• Able to work independently in a multidisciplinary and culturally diverse team

• Excellent team player and self-motivated

• Fluency in English (spoken and written)

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services.

• Effectively portray the Contract Logistics business unit internally and externally.
• Receive new customer inquiries and vet opportunities.
• Establish pricing and proposals for new business.
• Execute all parts of an RFQ.
• Support new client until handoff to IT and Operations.
• Partner with leadership to create, maintain, and renew contracts.
• Collaborate with counterparts to conduct quarterly business reviews for large clients in the APAC region.
• Assist with marketing materials.
• Learn and use company data platforms to make informed decisions.
• Performing additional duties as assigned.

Position Requirements:

• 3+ years’ experience in supply chain customer facing roles.
• Strong knowledge and understanding of warehouse processes.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience with creative platforms.
• Strong ability to interpret customer requirements, utilize tools to provide customer solutions and articulate service offerings internally and externally.

Date Posted:

Country:

Location:

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About you

You will be responsible for installing, maintaining, repairing, and inspecting elevators and escalators. You will also ensure the safe and efficient operation of these systems, troubleshoot mechanical and electrical issues, and perform routine maintenance tasks to prevent breakdowns. This role requires a strong understanding of mechanical and electrical systems, as well as a commitment to safety and precision in their work. This position reports to the Service Engineer for Singapore.

Your key responsibilities

• Responsible for carry out servicing of elevators, escalators and mechanical-parking systems that includes checking, oiling, greasing, mechanical adjustment, trouble-shooting, testing of safety devices, inspection and parts recommendation and replacement, in accordance to code of practice.
• Demonstrate understanding of Environmental, Health and Safety (EH&S) procedures and comply accordingly on the job.
• Attend to breakdown maintenance calls at various job sites.
• Support Service Operations Team to achieve department objectives on service sales targets and service quality standards.

Your Requirements:

• Diploma, Higher Nitec or Nitec level.
• Relevant work experiences on service and maintenance of elevators and escalators will be an advantage but not a must.
• Team player and willing to learn on the job.
• Candidates who possess a valid Class 3 or 3A driving license will be advantageous.

We offer :

• Trainings to transition into this role and succeed
• Excellent base salary, AWS, Performance Bonus and Allowances
• Medical benefits for employee and immediate family
• Career progression that helps to plan and proceed with the great future
• Work Life balance

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Your Career

We are looking for an experienced Digital Marketing leader who can transform the marketing executions by optimizing processes, leveraging data, tools, infrastructure and AI to deliver the consistent growth and required business outcomes.

The ideal candidate is someone who loves being hands-on, highly competent in leading teams, developing disruptive growth driving strategies, implementing scalable processes, analyzing data and helping build and track the performance of field marketing and demand generation programs. You’re excited about staying up to date in a fast-paced industry, being a proactive researcher who has introduced new tools or technologies aimed at enhancing operational efficiency and achieving maximized outcomes in your previous roles.

You’re excited by the challenge of working in an ever-evolving environment and are skilled in motivating teams to deliver their best. You're someone who can bring a strong strategic focus, foster a culture of innovation and collaboration, and help the team tackle the challenges that accompany rocketship growth. Reporting to our Head of JAPAC DG Hub Services, this is a high-impact role where you will work closely with other marketing teams to manage strategy, operations, budget, and plans. You are at the core of all marketing executions in JAPAC partnered with the Shared Services team in HQ, JAPAC marketing leadership team, along with the regional sales teams, GTM leads and Channel ecosystem. As someone who understands how to operate like a CMO of your function, you will lead on key growth initiatives like CXO engagement/ABM programs, demand generation, and drive quality pipeline with a target contribution for the business. You’re also responsible for developing and growing the Programs & Ops team to be a top performing team. The successful candidate will have a proven record of strategic planning, field and program marketing experience - and isn’t afraid to roll up their sleeves alongside your team.

Your Impact - Marketing Programs & Operations Team Lead: 

• Demand Generation Oversight: Strategize, design, and execute JAPAC demand generation programs, ensuring seamless operations and optimal performance.

• Establish CoE (Center of Excellence): Drive operational efficiency, streamlined processes, enhanced customer satisfaction and increased agility by leveraging technologies as needed.

• Technology Adoption: Collaborate with HQ Marketing Operations team or IT team to identify, design, and implement solutions that help us grow and scale with agile. Expected to act as the AI transformation consultant for the team.

• Analytics and Reporting: Track and provide the Marketing leadership team with ongoing analysis for marketing contribution to pipeline/bookings, program ROI, contact acquisition, campaign results, and etc. Verify and analyze the data for MBR and QBR.

• Sales-Marketing Alignment: Drive initiatives emphasizing lead management and governance, elevating data quality and refining lead quality for seamless sales-marketing collaboration.

• Enhanced Customer Experience: Implement customer-centric processes to cultivate loyalty, advocacy, and lifetime value, enhancing overall customer satisfaction.

• Database Strategy and Management: Define and execute database strategies, ensuring data quality, and implementing hygiene practices through collaboration with Shared Services.

• Agency Management: Onboard, manage, and optimize external agency resources across various JAPAC time zones for optimal support and results.

• Team Leadership and Development: Lead and mentor a high-performing team, fostering growth, development, and talent acquisition to fill key roles effectively.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Front Office team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the Room Service team and housekeeping to ensure a seamless In Room Dining and cleaning experience. Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

Routledge is looking for an organised, methodical and motivated Editorial Assistant to join our books editorial team in Singapore. This is an excellent opportunity to gain a thorough introduction to the academic book publishing process in a demanding role where the assistant will be working on a range of academic books in social science and humanities.

Please submit your application before advert closing date of January 8th 2024

Applications are shortlisted on a rolling basis and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.

What you'll be doing:

• Provide administrative support to the Commissioning Editors
• Assist the Editors in sending proposals for review, drawing up author contracts and chasing reviews during the book proposal process
• Provide pre- and post-publication care to authors, including chasing authors to deliver manuscripts, advising on permissions and copyright queries, and checking and passing manuscripts to production
• Keep author and project databases up to date, organizing author book promotion flyers and sending gratis copies to authors and contributors.
• Act as the main point of contact for numerous authors and internal departments

The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements.  The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be intuitive of residents’ needs and wants.  An ambassador of the hotel, well-rounded in all areas of the hotel, including Rooms, Food and Beverage, Spa and other resident touched areas.

Primary Responsibilities

Executes Butler core tasks

• Takes responsibility and ownership in creating personal connections through emotional luxury between Butlers and residents.
• Engages and customises check-in procedures, suite set-up, suite orientation, offers welcome drink, itinerary and dining recommendations and bookings, through observation and interactions anticipate and be intuitive of residents’ needs and wants.
• Orchestrates the celebrations of residents’ special occasions, assists with in-suite experiences resolves resident feedback, serves daily amenities and offers assistance for departure arrangements and provides fond farewell.
• Tasks include unpacking, packing, laundry, shoe-shine and in-room dining service, promptly answers any resident calls and emails and communicates with respective departments.
• Ensures service standards and individual performance are aligned with Accor Hotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Deals with internal stakeholders

• Executes the annual upsell strategy and achieves all goals as set by management and cooperates with the Lobby Operations team in promoting inter-hotel sales and in-house restaurants and facilities.
• Cooperates closely with the In-Suite dining team and housekeeping to ensure a seamless In-Suite dining and cleaning experience.  Acts as a link for residents with all other areas of the hotel.
• Addresses any security incidents and resident complaints to the Head Butler and reacts proactively when suitable and appropriate.

Improves quality of product and services 

• Ensures residents receive the experience as detailed brand Standard Operation Procedure (SOP), Raffles Singapore Local Standard Operation Procedure (LSOP) as well as Forbes 5 star / Leading Quality Assurance (LQA) standards, and aims to achieve the scores and goals set by management.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports and peers are trained in and follow WSH guidelines.

This position is a key member of our Biospringer APAC team and Biospringer Finance team and will work in close collaborations with cross functional teams in APAC, China and France.

It includes 3 main responsibilities.

Reporting:

• To coordinate monthly closing activities with entities producing for and selling on APAC markets to ensure compliance with BIOSPRINGER & Group reporting procedures.
• To analyse, prepare and consolidate the monthly reporting at BIOSPRINGER APAC level.
• To conduct analysis to understand variances between budget/forecast and actual  performance/results.
• To perform margin analysis.
• To communicate with BIOSPRINGER Global finance team and BIOSPRINGER entities to understand APAC performance.
• To track, monitor, and feedback on variance analysis (i.e.: pricing, costing, OPEX, …) to respective stakeholders.

Budgeting and Forecasting

• To coordinate budgeting and forecasting processses and activities at BIOSPRINGER APAC level in accordance with Group and BIOSPRINGER Budget guidance.
• To analyse, prepare and consolidate Budget at BIOSPRINGER APAC level for discussion with BIOSPRINGER Global team.

Business Support

• To take charge of cross-functional projects aimed at optimizing BIOSPRINGER APAC results and to ensure regular monitoring.
• To monitor profitability per product / customer and be part of pricing management with Marketing team.
• To be a business partner to the Sales team, and Sales admin team, in case of overdue.
• To support accuracy of our S&OP forecast thanks to Sales data analysis.
• To ensure transfer price rules follows Group guideline.
• To actively participate and deploy the Group's procedures & projects at the regional level.
• To coordinate and support compliance project if needed.
• To support BIOSPRINGER and Group’s enhancement initiatives / programs launched on BIOSPRINGER APAC scope.

STRATEGIC CATEGORY DEVELOPMENT

• Support the Shopper marketing manager in developing category vision and cascade on channel level.
• Update Category Drivers with new products and initiatives launch.
• Generate new relevant shopper / channel insights, lead Shopper / Customer studies.
• Lead NP launch preparation from Shopper marketing side: route to trade, selling story, OPEX KPIs. Collaborate with marketing to design the best bundle and the optimum trade support.
• Participate in AOP (budgeting) process in order to reach OPEX objectives.

STRATEGIC CUSTOMER DEVELOPMENT

• Determine priorities on Category management projects, support Shopper Marketing Manager in leading top customer projects (JBP) and lead cross-customer / channel projects
• Run category, channel, and customer analysis to detect opportunities to increase category & brand sales for all customers
• Design assortment and shelving guidelines per channel in order to increase Company and Category sales
• Make proposal on shelf-display to ensure layout implementation
• Run quarterly / monthly evaluation of category management projects.

OPERATIONAL EXCELLENCE (OPEX)

• Support Shopper marketing manager in leading Operational Excellence: defining the key opportunities on OPEX topics nationally and account-specific like shelf position, assortment/ distribution opportunities, OOS, promotional executions etc.
• Deliver sustainable growth with on high sales efficiency level
• Lead OPEX scorecard, provide monthly communication of OPEX KPIs performance with Sales feedback, report qualitative summary to Shopper marketing manager and Country Manager
• Develop and deploy on-time and qualitative OPEX communication (monthly KPIs reporting, guidelines update, OPEX deployment events for sales) to ensure full knowledge of Company objectives on every Sales force level at any time

PROMOTIONAL ACTIVITY

• Support Shopper marketing manager in developing promo strategy per channel based on brand objectives and financial KPIs
• Lead the proposal of new promotional activities with our products to increase our promotional effectiveness
• Develop and deploy educational materials, based on category knowledge, to deliver Category vision and drivers.

What you get to do in this role:

• Provide thought leadership on Account Planning & Strategies, ensuring they are completely aligned to deliver customer relevance and value
• Evolve and standardize best practices around account planning and customer strategies and assets (e.g., strategy decks)
• Evolve account planning tools, processes and technology to align with a complex selling environment 
• Work with all GTM functions including Sales Operations, sales leadership, value management, I.T. Business Intelligence, Enablement, and third-party companies to ensure seamless integration of our account planning process
• Establish appropriate metrics and tracking to ensure quality of and adherence to account planning strategies
• Own the enablement, comms and change management plans for strategic program rollout
• Provide coaching and mentoring to the field around account planning; ramp up in-region individuals to provide relevant coaching
• Proactively and continuously identify opportunities to improve adoption and increase field productivity

This role is part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and drive customer business outcomes. We do this through a portfolio of services, delivered by world-class consultants, training and success professionals, our leading practices, methodologies, and tools, as well as our ecosystem of partners. 

What you get to do in this role:

As a ServiceNow Service Development Manager, you will be responsible for selling a portfolio of service offerings designed to help our customers successfully adopt the products they have purchased and ultimately achieve the business outcomes they expected from utilising our products. These service offerings include our Impact success offering and product adoption services.

The SDM is integral to the regional sales team. They collaborate with the Services Account Executive, account team and our customers to ensure successful implementation and adoption. In a quota-carrying role, the Services Development Manager partners with the Services Account Executive, the ServiceNow Sales team and our partner ecosystem to develop and successfully execute Services sales opportunities across the territories of the Services Account Executive on very large accounts and new logos.

• Collaborate with inside and outside Digital, Field, and Partner sales team members to develop and execute success and adoption services opportunities in collaboration with the Services Account Executives and their designated territories.
• Work with the SAE in your region to prioritise sales activities against specific opportunities on clear role-responsible guidelines.
• Work effectively and collaborate with the Expert Services delivery team to identify additional revenue opportunities from existing engagements, including Change Orders.
• Participate in all district activities to develop a programmatic approach to creating, managing, and closing a pipeline of opportunities commensurate with achieving assigned service quotas.
• Proactively create new Services opportunities Impact and Adoption Services for new and installed base customers.
• Own the responsibility for any Impact Guided deal in the territories of the Services Account Executives.
• Manage sales opportunities and business relationships from the office with influential contacts across the territories of the Services Account Executive on very large accounts and new logos. Work with the extended support and delivery team to drive the development of packaging strategies and services proposals.
• Prioritise and manage inbound services sales requests.
• Execute Value-based Selling Methodology for Impact and Adoption services opportunities.
• Meeting or exceeding Monthly, Quarterly and Annual sales targets.
• Providing accurate information to management for forecasting, quarterly business reviews, etc.
• Ensuring compliance with operational standards and customer relationship management.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the event status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget 
• Work with Talent & Culture to recruit suitable colleagues  
• Control outsource labour supply, casual labour and overtime
• Participate in regular BEO meetings with culinary, catering and sales teams to ensure the needs and expectation of the event organizer are being met 
• Communicate with team during daily briefings and conduct monthly department meetings 
• Ensure regular training and re-training are conducted for casual employees 
• Maintain service and function room setup standards of the premise and to ensure that they are achieved and followed by 
• Ensure hygiene and food safety compliance in the premise and related areas 
• Implement, monitor and maintain control measures which have impact on food costs, beverage costs, labour costs and operating supply costs for the premise and to be in line of budget
• Lead the F&B team to personalize the guest dining experience with heartist approach and ensure the delivery of Service Promise 
• Provide immediate attention to guest complaints and provide appropriate service recovery.  To follow up and to establish correct procedures to prevent future recurrence 
• Work closely with the culinary team to maintain food quality and ensure its timeliness and accuracy of delivery and setup for all events are achieved 
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise  
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business  
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting 
• Drive consistent service and process improvement 
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles

Purpose: This role will have the opportunity to work with a dynamic international team in a fast-paced environment to push the boundaries of digital storytelling, while elevating and amplifying the NBCUniversal brand within the media and advertising industry. 

Your responsibilities may span the following areas:

• Support design team in the delivery and execution of 360 commercial content solutions across digital, social and TV.
• Support live commercial productions: designing of creative assets, ad banner creation, branded content design, Powerpoint Presentation designs
• Support with the development of design mocks
• Work with the broader Catalyst team to ensure optimal pitch to deal conversion rates and repeat clients