Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Art Director

We are looking for a hands-on, digital native with a breadth of design capabilities and a finger on the pulse of pop culture to join our Creative team. You’ll be responsible for ideating and implementing brand, editorial, and marketing programs, working collaboratively with cross-functional teams.

The ideal candidate will have relevant experience working closely with the brand, creative and marketing teams. This role will have the emphasis on the craft of Graphic Design to consistently create powerful and memorable visual narratives.

*Submit your portfolio and work examples/deck to be considered for this role!

Role: 

• Be the brand and design expert in the team for a leading video streaming service; shape and maintain brand ethos at every touchpoint with a relentless eye for craft.
• Participate in full-scale integrated campaigns from concept to completion. This will include creating and producing work involving photography, illustration, animation, digital, and experiential.
• Designing Campaign Playbook: identifying look & feel, setting the tone and design principles, and developing a visual identity system for campaigns that can be adopted in different APAC markets. 
• Hands-on design development in collaboration with Creative Leads and creative consultants within the team
• Ensure quality and timely creative production and communication with creative teammates, stakeholders, and external clients.
• Sell in design thinking and principles by inspiring a senior group and motivating the audience internally and externally.
• Ensure that deliverables adhere to the strategic brief, the brand’s vision and intention. 
• Operate as both an individual contributor and a cross-functional team player.
• Champion the user (both content creators and viewers/fans) in all your design rationales. Ensuring that your creative decisions are based on user behaviour and insights.

You:

• 10+ years of relevant experience in creative studios (in-house or agency) with a focus on branding or graphic design.
• Award-worthy portfolio with world-class design sensibilities.
• Deep interest in various pop cultures and diverse communities.
• Experience thriving in a fast-paced workplace - the ability to visualise a range of solutions iteratively.
• Ability to understand business and brand priorities and translate them to hands-on design solutions.
• Led projects and experienced in working on regional campaigns
• Familiarity with production process and terminology; comprehension of graphic design, digital marketing, and advertising.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

• Prepare costing and tender for the project;
• To handle the maintenance for Air-Conditioning & Mechanical Ventilation / Mechanical / Electrical Engineering works and ensure Client & regulatory requirements are met;
• Schedule for maintenance activities and inspection, as to ensure that targeted completion dates are met;
• Schedule meetings and coordinate with Clients, Consultants, Contractors, Vendor
• Carrying out chiller maintenance according to contractual requirements and manufacturer recommendations;
• Maintaining the sites A/C systems as required to aid productivity and efficiency;
• Ensuring all routine maintenance is carried out in line with the sites maintenance schedule;
• Documenting and certificating all work carried out to meet our contractual and statutory obligations;
• Identifying and resolving remedial requirements on all systems;
• Taking full ownership of any site issues from identification through to resolution;
• Quoting and undertaking repair work as required by the client;
• Attend to hard complaints;
• Monitor customer e-mails and ensure shortest respond time;
• Submit service report and quotation to Finance Dept to process billings;
• Record & certified supplier's invoices before handover to Finance Dept etc.

SCOPE

Reporting to the General Manager, the Director of Revenue Management is responsible for maximizing overall revenue through development and implementation of effective inventory and pricing strategies based on demand and competitor analysis in order to gain market share.

OVERALL OBJECTIVES

• Drive Market Share and Revenue Performance through proper pricing and mix management using competitive reports.
• Develop overall pricing strategy to include all market segments and distribution channels.
• Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rd party sites and the GDS.
• Responsible for effective implementation and compliance with Kempinski Revenue Management Standards.
• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

REQUIREMENTS

• Bachelor's Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work preferred.
• Min five (05) years relevant experience.
• Strong analytical skills.
• Knowledge of PMS, Opera, Duetto, SynXis is imperative.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Roles & Responsibilities

· Pillar of support for the team.

· Motivate and support the team.

· Unite the team.

· Independent.

· Solutions driven.

· Responsible.

· Building excellent relationship and depth with buyers and retailers;

· Schedule visits supermarket stores on a regular basis;

· Actively track and monitor industry trends and provide strong recommendations;

· Open new account locally & overseas;

· Ensure timely and successful delivery of solutions according to customer needs and objectives;

· Liaise and coordinate with various stakeholders such as logistics, procurement, project teams, and sub-contractors.

· Canvassing new sales orders.

· Follow up on Accounts Related issues such as overdue invoice.

· Promote our products.

· Clinching new deals.

· Develop new products.

· Open account locally and overseas.

· New Business Development.

· Support the Directors.

· Fulfilling orders and ensure customer satisfaction.

· Help out and ensure smooth planning in Operations.

Requirements:

· Must own a vehicle for work purpose with Class 3 driving license

· Preferably with at least 3 years of related Sales Management Experience;

· Familiar with all MS office operation

· Diploma, Advance/Higher/Graduate Diploma, Degree of any field

· Good understanding of FMCG trade dynamics

· Good attitude

· Strong Communication & Interpersonal Skills

Remuneration:

· Basic salary +

· Sales Commission &

· Vehicle allowance provided.

· Singaporeans only.

JOB DESCRIPTION

1)Ensure good customer experience, satisfaction and customer loyalty.

2)Ensure the smooth running of the coffeeshop operations in line with the company’s business objectives.

3) Oversee and hands-on daily operation

4) Train team to upsell receipt per head, retail products (take away), recruit Loyalty Membership and provide good customer service.

5)Calculate future needs in kitchenware and equipment and place orders, as needed

6) Prepare shift schedules

7) Supervise kitchen and wait staff and provide assistance, as needed

8) Monitor compliance with safety and hygiene regulations

9) Gather guests’ feedback and recommend improvements to our menus

Requirements :

1)Have F&B working experience.

2) Able to improve sales from soical media posting and marketing.

3) Friendly personality and hospitable to all guests.

4) Need to be hands-on to daily operations, so as to understand better on SOPs to improvise the work flow.

5)Positive attitude with a strong sense of communication with customer.

Job Overview:

We are looking for a System Integration Engineer / Industrial Communication Programmer to join our team. In this role, you will work closely with contractors and engineers to manage the installation and integration of digital power meters, IoT devices, and routers at different locations. You'll need expertise in battery system controls, Modbus/serial communication, and coding IoT devices to support Battery Energy Storage Systems (BESS). A strong grasp of Node.js, JavaScript, and communication protocols like TCP/IP and MQTT is essential.

Key Responsibilities:

Installation & Supervision

• Work with contractors to ensure proper installation of digital power meters, IoT devices, and routers on-site.
• Verify that all systems are installed according to project requirements and industry standards.

System Integration & Programming

• Understand battery system controls and Modbus/serial communication signals.
• Code IoT devices to enable communication with BESS system controllers.
• Use programming skills to integrate and transmit data seamlessly across devices.

Technical Proficiency

• Apply Node.js or JavaScript to develop and troubleshoot system integrations.
• Implement communication protocols like TCP/IP and MQTT to ensure smooth data transfer.

Monitoring & Maintenance

• Monitor system performance and building power online to maintain optimal functionality.
• Assist in enhancing the platform’s maintenance processes to improve system reliability.

Qualifications & Skills:

• Programming Languages: Proficient in Python, R, Node.js, Node-RED, and JavaScript. Knowledge of C# or other programming languages is a plus.
• Communication Protocols: Familiar with Modbus and serial communication. Ability to work with digital and analog signals.
• Problem-Solving: Strong analytical skills for troubleshooting system integration issues.
• Collaboration: Effective communication skills to work with contractors, engineers, and cross-functional teams.
• Reliability: Dependable with a strong sense of responsibility for system monitoring and maintenance.

Education & Experience:

• Bachelor's degree in Electrical Engineering, Computer Science, Information Technology, or a related field.
• 3+ years of experience in system integration, industrial communication, or a similar role.

Job Descriptions:

• Monitoring daily activity through the ERP system and various banking portals and investigating differences to expectations
• Maintain records of authorized signatories for purposes of banking control requirement and other reporting needs
• Maintain intercompany loan documentation and interest calculations
• Prepare monthly bank reconciliationTrack outgoing payments
• Monitor company expenditures (including payroll)
• Maintain records
• Verify expense reports
• Maintain petty cash
• Review vendor and service provider agreements
• Negotiate with vendors and service providers to secure discounts
• Track and pay sales and use tax
• Pay vendors and service providers
• Reconcile statements and payment records
• Ensure payment credits are applied correctly
• Any other duties that the superior or management may assigned

Requirements:

• Minimum requirement: National Institute Of Technical Education Certificate in Accounting or GCE “O” Level.
• Minimum 1-3 years experience
• Knowledge of the procedures relating to Accounts Payable function
• Proficient in Microsoft Word, PowerPoint and Microsoft Excel.
• Detail oriented and meticulous
• Ability to work independently in high-volume, fast paced environment
• Able to start immediately will be preferred

The Operations and Admin officer will be responsible to assist the CEO in ensuring the routine operations and admin functions of the fund management company. Working directly with the CEO, this role is critical to ensuring the smooth and efficient functioning of the operational and administrative processes. The candidate will manage administrative duties, regulatory compliance, and work closely with internal and external stakeholders to ensure alignment with the company's goals and regulatory obligations.

Established Dental Clinic looking for Oral health therapist

Good patient Flow and opportunity to build up a patient pool with a diverse range of patients

Familiar with OHT job scope with Singapore Dental Council

Applicants have qualifications that can be registered with the Singapore Dental Council to be considered.

If you want a career in healthcare and you enjoying helping patients, please send in your resume.

Visit www.smilepoint.com.sg to know more about us.

Job purpose:

• Full Time 12 months internship position (Dec 2024/Jan 2025 opening)
• Support mainly Capital Markets and Lending business in Singapore and Asia region.

Key activities:

• Assist business management in daily “run the bank” activities and management of issues surrounding ongoing business (eg. manual checking of trades vs. the Restriction/KYC List (Whirlpool), weekly management reports etc)
• Identifying and assessing profitable business opportunities in the region; quantifying resource requirements, implementing business plans and change initiatives
• To develop basic knowledge of the bank’s products such as –Fixed Income & Currencies, Commodities, Money Markets, Syndicated Finance, and Loans
• Support business development by undertaking research and analysis on the markets in Asia
• Develop understanding of products suitable for each target country / market in Asia, together with the regulatory challenges and constraints (eg. keeping the CM Asia and Singapore from the New Product Process list up to date, helping to minutes in the monthly Asia OpCo meeting with senior managements in Asia)
• Develop understanding key business drivers of the various business area, application of this knowledge to align own activities
• Assist in preparation of financial analysis to support strategic decisions by the business
• Assist in coordinating business-related projects, ensuring objectives are delivered
• Assist in the development of new processes, systems and procedures to meet changing business requirements
• Develop understanding to actively response to and identification of internal client requests (eg. providing support to gather data for regulatory reporting)
• Develop understanding to identify problems and all relevant issues in simple situations; development of possible solutions and their evaluation using standard procedures
• Lean to organisation and prioritization of own work, to deliver against agreed targets and deadlines
• Provide support to senior staff as directed, or ah-hoc support wherever required
• Initiates action to further improve skills and performance
• Play an active role in understanding an embracing the compliance culture of Commerzbank
• Adhere to the client governance policies and procedures and related Compliance tasks within the first line of defense concept of the bank
• To adhere to all relevant regulatory and compliance requirements

Formal education:

University degree or better – students/graduates from any school/course

Specialist knowledge (work experience, further qualification):

• Available to work full time
• No prior experience needed
• Have an interest in working with people in the financial markets
• Demonstrate an exceptional degree of initiative
• Able to deliver in high pressure and results-orientated environment
• A good level of computer literacy, including Excel and Powerpoint
• Fluent in English
• Singaporeans and Singaporean PRs preferred

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities

• To operate the Residential Concierge Department which provides concierge services to residents of two luxury condominiums in the Nassim/Tanglin area. The position will be onsite and may involve traveling between the two locations.
• Responsible for the entire operations including Breakfast service, all-day refreshments, pool and gym towel replenishment, and a personalized concierge experience by extending various services from Artyzen Singapore and other 3rd party vendors.
• To be in constant liaison with the hotel and real estate company on the evolving requirements.
• Ensure that the tenant's experience is at the forefront of what we do and that all requests are dealt with promptly and professionally. Responsible for coordinating and overseeing that all tenant requests are attended to with the highest service levels.
• Liaise with the hotel or relevant 3rd party vendors on all services provided/arranged for tenants.
• Monitor service and Operation standards in the areas of the Residential Concierge Department.
• Be available and on duty, shift work when necessitated.
• Participate in the framework to provide Residential Concierge Services.

Requirements

• Vocational studies related to the field of Hotel & Tourism Mmanagement with at least 1 year experience in front office or guest facing roles, possible combination with studies.
• Preference for candidates with guest services experience in an established or luxury/upscale hotel or apartments.
• Service-oriented, attentive to details and observant.
• Excellent oral and written communications skills.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Description

• Knowledge of bake goods
• You are expected to be on your feet for long periods of time
• Team player, professional and friendly. (Even in tough situations)
• Effective communication skills with guests and staff
• Quick thinking, basic math skills and great attention to detail
• Greet guests and make them feel comfortable
• Learn menu items and be able to describe them appropriately to guests
• Take orders and entering into the POS system
• Ensure all hygiene standards are followed
• General cleaning/dishwashing
• Cashier service
• Replenish of all baked goods and presenting them in best possible manner for customer
• Receiving deliveries
• Unpacking and storing of delivered goods
• Making sure that all areas of the shop is clean and neat

Requirements

• No experience is welcome to apply
• Willing to learn
• Excellent communication skills

You are required to plan and execute IT Applications control audit, Process and Governance audits of systems. An application control audit is designed to ensure that an application’s transactions and the data it outputs are secure, accurate and valid. As applications have become the primary attack vector for malicious individuals seeking to breach enterprise defenses, the application control audit has become an important tool in ensuring that software is free from flaws and vulnerabilities that might be exploited by hackers.

You are required to review IT policies and procedures while ensuring that IT controls are working effectively. You are to identify weaknesses and provide effective recommendations to enhance all different IT systems application controls while reviewing the adequacy and effectiveness of current controls, as well as the reliability and integrity of systems. You are to ensure compliance with policies, plans, procedures and regulations, and safeguard the Group assets.

In addition, you are to participate in ad-hoc projects such as fraud investigations, customer complaints and regulatory non-compliance issues.

Requirements:

• Degree in Computer Science/ Information Systems or its equivalent
• At least 2 to 3 years of IT Audit experience with a bank or financial institution is critical to excel in this role
• Hands on experience on application security framework such as NIST SP 800-53, OWASP.
• Experience on SDLC, source code, encryption, authentication and authorization standards.
• Experience on DNS, load balancing, application vulnerability and penetration testing.
• Certifications in CISA/ CISM/ CISSP or its equivalent is preferred
• Highly competent with IT audit methodologies and concepts, including COSO and COBIT
• Demonstrate capability in managing IT audit assignments independently while working as a core member of the Internal Audit team
• Good analytical skills
• Good interpersonal and communication skills with the ability to work with staff at all levels would be advantageous

Job Responsibilities:

Working closely with the Market Making Specialists in the team, the Operations Executive will support day-to-day trading operations to ensure the smooth execution and settlement of trades across various products and several exchanges. Candidate will also be required to liaise with stakeholders from different business units to deliver solutions, and actively participate to streamline operational processes. Other duties may include data collection, and research and analysis.

Job Requirements:

• Diploma/degree in any discipline, preferably in a quantitative field
• Well-organised and meticulous
• Independent and able to accomplish tasks with little guidance
• Good communication and interpersonal skills

Our client is a large oil & gas conglomerate looking for a claims specialist in their LPG shipping department in Singapore.

This is an exciting role for someone with prior claims/demurrage background and looking to grow into a commercial vessel operator or cargo operator in the future.

Main Responsibilities:

• Calculate and invoice demurrage and voyage-related claims incurred for each voyage, promptly with required documentation in accordance with the terms and conditions of the governing charter party
• Negotiate effectively to pursue collections of outstanding demurrages and claims escalation
• Liaise with Shipping Operators and/ or Master and/ or Agent for missing information or documentation and follow up proactively
• Record demurrage and claims and ensure compliance with electronic filing process
• Prepare weekly and monthly demurrage reports Track, highlight and provide feedback on unfavourable clauses to Freight Traders
• Develop solid relationships with internal and external stakeholders in order to maintain smooth collection of outstanding claims, including traveling to meet external stakeholders, if necessary
• Collate relevant correspondences for Legal Counsel or P&I Club review on claims that need to be turned over for legal recovery
• Evaluate validity of claims and take initiative to stay updated on new rulings, new clauses, how Charter party provisions are changing, etc. through seminars and relevant industry events

Requirements:

• Minimum 5 years of relevant working experience in the Tanker or Oil & Gas Trading industry.
• Strong understanding of the various charter parties, commercial contracts, laytime and demurrage provisions and the terminology associated with the petroleum industry.
• Strong understanding of all time-related and post-deal claims.
• Strong analytical and communication skills Self-motivated, Positive minded, Resolution focused.
• Good knowledge of Shipping Operations and/or Law.
• Be able to communicate in both English and Mandarin to communicate with China counterparts.

As Infrastructure Engineer you will be required to implement and support monitoring, automation and batch scheduling tools

What will you do?

1. Understand Operation business needs and translate into technical requirement

2. To implement monitoring, automation and batch scheduling tools

3. To support post implementation tasks including patching and upgrades.

4. To recommend best practices to meet project requirements

5. Assist in POC/POV, product evaluation and tech refresh activities

As part of Level 3 Development team the enhanced functionality a scrum team you will:

• Design, develop and implement features, enhancements, Webservices, Microservices, tools and utilities in a client facing environment on a platform that is highly scalable and resilient on the N-tier architecture in Agile development life cycle.
• Acquire comprehensive knowledge of the Visa Dispute business domain, contribute to requirement analysis, evaluate various coding alternatives, and participate in scoping and sizing activities.
• Perform third and fourth level support in production and client certification environment with root cause analysis including identifying, developing, and providing solutions for production issues.
• Analyze and identify the root cause of performance issues and propose changes to designs and new enhancements for resiliency and scalability.
• Engage in effective communication and collaboration with team members, including vendor partner teams
• Participate in technological proof-of-concepts, embrace new technologies and frameworks and in code review processes to ensure quality and consistency
• Produce and maintain technical documentation to support development and operational initiatives
• Collaborate with Product Owners, Architects, SME's, DevOps, Security, Business, Performance, Automation, and Operations teams to ensure alignment across initiatives.
• Strive for excellence and innovation in service delivery, seize opportunities and consistently think and act ahead of the curve to drive success

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

The Opportunity: 

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

• Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 

• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 

• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 

• Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 

• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 

• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

• Works with product owners to gather and refine requirements for one product, adding and taking into account existing tools and solutions across departments.

• Develops and designs moderately advanced architect solutions that are robust and scalable, considering integrations with other solutions across the internal technical ecosystem.

• Provides domain expertise on the development of user documentation of solutions and implements standard processes in user documentation.

• Plays a significant role in the development and delivery of new features within a product from end-to-end.

The Skills You Bring:

• Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale

• Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions

• Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)

• Builder: Experience building and deploying modern services and web applications with quality and scalability

• Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.

• Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

**We do not expect that any single candidate would fulfill all of these characteristics. For instance, we have exciting team members who are really focused on building scalable systems but didn’t work with payments technology or web applications before joining Visa.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

We’re searching for a Senior Network & Security Engineer (L3 Support) to be part of our diverse team of talent here at NCS!

Overview

As a Network and Security Engineer (Level 3 Support), you will be responsible for providing advanced and in depth technical support and troubleshooting for network and security issues. You are required to have a very strong understanding of network infrastructure, security protocols, and the ability to work in a 24x7 environment.
 

What will you do?

• SME for Network and Security: Provide escalation support for Network (Cisco, Aruba, Alcatel, F5) and Security Products (Check Point, Palo Alto and Fortinet)
• Troubleshoot and Resolve Issues: Provide advanced to in-depth troubleshooting for network and security incidents, including routers, switches, firewalls, VPNs, and other network devices.
• Incident Response: Respond and resolve network and security incidents in a timely manner, ensuring minimal downtime and impact on operations and strict adherence to committed SLA. First responder to Priority 1 incidents and resolved incidents within OneCare contractual SLA
• Documentation: Maintain detailed documentation of network configurations, changes, and incidents. Create and update technical documentation and standard operating procedures.
• Collaboration: Work closely with Level 2 and Level 1 support teams, remote and field support network/security engineers to resolve complex issues and improve network performance.
• On-call Support: Provide 24x7 on-call support on a rotating basis, ensuring availability to address critical issues as they arise

 The ideal candidate should possess:

• Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
• Preferably 5 or more years of working experience with focus on network and security support roles
• In depth knowledge of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and security technologies (VPN and IDS/IPS)
• Deep understanding of packet capture analysis and network physical and logical topologies
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Ability to express oneself to stakeholders
• Willingness to work in a 24x7 environment, including nights, weekends, and holidays as needed

Position Summary:

The Workload Automation & Scheduling group is responsible for engineering and support of the Workload Automation IT infrastructure for Visa Inc. and VisaNet via Vendor Tools and Homegrown Web Application Utilities. The team is responsible for all technical aspects of design and build for the Workload Automation lifecycle from project initialization, system installation, application test & build and maintenance, operational support to application and system decommissioning. This role is an Advanced SME individual contributor role responsible for identifying and resolving issues of moderate to high complexities to do with Visa’s Workload Automation Scheduling, VFT/MFT. This position is at a professional level and requires strong execution and analytical abilities to diagnose, mitigate and resolute small to highly complex events. This role works independently and receives minimal guidance providing out of the box solutioning, innovation and keeping up with the latest industry innovative workload automation processes.

RESPONSIBILITIES:

• Engineer, Design and build new application services from PD within Workload Automation Tools (BMC Control-M & Broadcom ESP)
• Excellent Problem Determination skills to ensure mitigation time is kept to a minimum in meeting SLA and uptime expectations.
• Strong experience with Agile development incorporating Workload Automation tool / Batch processing into Full CI/CD technologies such as GIT, Maven, Jenkins, Chef, Sonar, JUnit, Mock frameworks. To ensure version control is followed.
• Perform installation and support for the Workload Automation platform running on Linux and Prostgress DB systems with the help of IRE and vendor’s engineers to ensure patch level are current and we’re clear of any vulnerabilities.
• Advance understanding to write and integrate into WA tools scripts for automation in the following languages as well new technologies NodeJS, MVS JCL & REXX, HTTPs API, JSON, Python, HTML, XML, Shell and JavaScript.
• Proactively work with Ops PRE, PD and or vendors to provide a resilient, flexible and fit for purpose solution around Workload Automation for Visa’s & M&A’s internal and external customer resolving issues and system problems. Gather requirements set up meeting internally as well as with our vendors to engineer solutions.
• Consulting with and supporting capacity planning efforts to ensure our tooling has the capacity to manage the workload executed via those tools.
• Provide 24X7 production support of Visa operations. Requires on-call rotational support for geographically dispersed data centers.
• Ensure that all server deployment follow Visa security guidelines and report any non-compliance for the Workload Automation Platform.
• Communicate and work cordially in global team with teammate from different culture and in time zone.
• Manage workload and escalate to appropriate Engineers and manager, as needed.
• Work with other support, development, and user groups to manage requests from the perspective of automation and BRP failover design and functionality. Implementing a Red Button solution as well as engineering self-service solutions.
• Work with vendors on software issues and problems as needed.
• Basic use of documentation tools, such as Microsoft Project, Microsoft Excel, and Microsoft Power Point.
• Assist with the WA engineers to set up working sessions with technical leaders and users from all levels to promote the Workload Automation capabilities to ensure teams have appropriate knowledge and expertise of Visa’s Batch processing strategy.
• Act as Change Coordinator to Process, Assign and Report Enterprise tooling changes assigned to Gsched & Workload Automation working with Ops, PRE & PD groups.
• Provide guidance for Junior & peer engineers on technical knowledge and processes.
• Participate with Sr. Engineers in setting up product demo sessions with the Vendor and internal ATC’s & PD Architects

The Raffles Service Agent delivers friendly and professional service that meets guest’s reservation experience expectations prior to their arrival.

Primary Responsibilities

Delivers Friendly and Professional Service

• Ensures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining to room reservation.
• Obtains all the necessary information to complete a room reservation in the Opera system, i.e. stay dates, flight details, rates, special requests and reservation notes.
• Completes the reservation process by combining all reservation details (including any Food and Beverage or Spa arrangements) and sending a confirmation to the guest.

Focuses on Guest Experience

• Supports guest’s decision to proceed with the reservation by providing accurate information on the price, room type, availability and the amenities.
• Is well versed with the preference of the regular guests and provide them with the consistent service anticipating their needs in advance.

Involvement in Wider Job Function Actions/Relationships

• Supports the Raffles Service colleagues to achieve upsell goals in various revenue streams.
• Coordinates with other departments (Front Office, Concierge, Food and Beverage, Raffles Spa, Housekeeping and Butler) on the guest’s needs and requirements.
• Works closely with Revenue department to be aware of the occupancy of the hotel (i.e. sold out dates, blackout dates and the need periods).
• Advises Raffles Service Manager of any deviations in rate applications or reservations arrangement.
• Maintains an accurate and updated filing system of all correspondence.
• Is familiar with hotel’s credit policies and handles billing instructions correctly.
• Performs clerical and administrative duties.
• Adheres to Raffles Hotel Singapore and Room Reservations department standard operating procedures, guidelines and grooming standards.
• Supports Accor Corporate programs, such as Planet 21.
• Ensures service standards and individual performance are aligned with Accor Hotels Values.

The Sales Manager is part of the regional Sales team. The team members are dynamic and friendly. We collaborate very closely together to be successful.

Your tasks

• Acquire and assess sales opportunities, including identification and proper coverage of buying centre members and stakeholders at Finacial Institutions in Asean Region 
• Reach sales targets by initiating and managing sales opportunities till the conclusion of contracts with new clients.
• Implement a successful sales strategy for designated sales projects and define business cases for customers.
• Coordinate and organize meetings with customers as well as internal resources; prepare and hold presentations and workshops after having defined the rights USPs and sales message.
• Speer the Sales opportunity in Coordination with various stakeholders (e.g. implementation, service, and software partners) 
• Acquiring new customer for Avaloq by understanding customers’ needs, analyzing competitive solutions, defining sales messages and USPs.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Maintain daily mis-en place and prepare ingredients 
• Inspect and clean food preparations areas, to ensure safe and sanitary food-handling practices 
• Ensure the highest standards and consistent quality in the daily preparation 
• Keep up to date with the new products, recipes and preparation techniques 
• Have full knowledge of all menu items, daily highlights and promotions  
• Effective communication between colleagues to ensure a secure and friendly working environment 
• Establishing and maintaining effective inter-departmental working relationships 
• Consistently offer professional, friendly and proactive guest service while supporting fellow colleagues 
• Efficiency in preparations and execution 
• Provide a level of Safety and Security for all team members whilst working 
• Follow guidelines provided in Colleague Handbook 
• Adhere to the hotel standards on personal hygiene and cleanliness on and off duty 

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Be familiar with all outlets, public areas and guest rooms flower requirements
• Assist florists with arranging appropriate flowers arrangements for VIP rooms, long stay guests, outlets and both hotel lobbies
• Be innovative and creative in all arrangements, particularly for festive occasions like Christmas and Chinese New Year
• Check and inspect flowers daily to ensure their freshness
• Ensure that safe working practices are followed including emergency procedures
• Comply with hotel and department policies and procedures at all times
• Carry out any other duties as and when assigned by the Management of the Hotel and department

The base operations executive is responsible for overseeing and managing day-to-day base operations, with a particular focus on security. This role ensures the efficient and effective handling of equipment and personnel within the yard, while maintaining high standards of safety, security, and compliance. The executive will coordinate with various departments and external vendors to ensure the timely and accurate delivery of services.

As an employee, you contribute to maintaining our organization’s quality, safety, and environmental management system as part of a continuous improvement process. In doing so, within your range of duties, you assume responsibility for adhering to all measures implemented by the company regarding quality, safety, and the environment.

Your responsibilities as base operations executive  

• Develop and implement security policies and procedures to safeguard the base, vessels, and occupants.
• Oversee general maintenance and repairs of yard and warehouse facilities.
• Provide support and coordination on logistical matters for projects and vessels in the region.
• Ensure timely revalidation of statutory certificates for yard equipment, buildings, and warehouses.
• Develop and execute sustainability initiatives to minimize environmental impact and oversee waste management programs.
• Serve as the primary contact for tenants, supervise and manage company drivers, take on driver duties in their absence, assist in pre-procurement processes, and stay updated on industry trends and best practices.

Your qualities and experience
You can move ahead as a base operations executive if you have:

• Diploma in Logistics and Supply Chain Management, Business Administration, or a related field; certification in security management or sustainability practices.
• Possess Class 3 license and preferably a forklift license.
• Minimum of 3-5 years of experience in yard, warehouse, and logistics operations, preferably in a supervisory role.
• Strong knowledge of logistics principles, inventory management, transportation planning, and security protocols.
• Strong communication, interpersonal skills, and ability to lead and motivate a team.
• Excellent problem-solving and decision-making abilities; proficiency in Microsoft Office Suite and relevant software applications; proactive and detail-oriented with a strong sense of responsibility.

Purpose:
To provide high quality service deliverables to the firm’s Real Estate (RE) Clients you are responsible for, ensuring all deliverables are met and the clients expectations are managed and met on a day to day basis.
This entails reviewing all Financial Statements and disclosures and ad-hoc client deliverables in relation to providing fund administration services to PE clients.
Expected to help improve the processes and efficiencies of the department.
Be subject matter expert of RE Fund Structures accounting and administration processes.

Core Responsibilities:

• Managing financial servicing for a portfolio of RE clients ensuring the smooth running of day to day relationship with clients and consistent delivery of client reporting/ information accurately and on time
• Be an ‘expert’ on designated clients including understanding technical details of their LPA, SLA, Fee Agreement and any technical nuances
• Minimise risk to IQ-EQ by ensuring all procedures and checklists are followed by all team members

Tasks / Duties:
Client Delivery

• Deliver timely quality service to the client to ensure all requests for designated clients are met, ensuring any client/investor queries are responded to within 24 hours
• Complete a review on designated client work (includes NAV, Financial Statements and other Ad Hoc Tasks) and assist on reviews for other teams as required
• Ensure that KPIs are developed, implemented and reported quarterly in accordance with agreed SLA’s
• Prepare quarter end timetable for all client work and manage quarter end process to ensure all deliverables adequately resourced and completed on time
• Maintain regular contact with client through weekly phone calls and emails detailing upcoming deliverables and progress thereof.
• Assist with new business take on where required.

Management of Workflow

• Work with Back Office on client deliverables to ensure adequate resources are allocated and fully utilised
• Ensure Back Office are preparing all work to a standard suitable for client review
• Provide constructive feedback to Back Office on a timely basis and ensure Back Office receive appropriate development support
• Plan workloads and utilise support team / additional resources where necessary to ensure deadlines are achieved
• Ensure reconciled cash balances are maintained for clients at all times.

IQ-EQ Fee Management

• Ensure our electronic time sheets are completed daily, and accurately for all hours worked and recording ad hoc work completed for billing purposes
• Systems
• Understand and use best practice on Investran (accounting platform)
• Understand and make best use of the functionality in our software when producing accounts
• Ensure client database is up to date and accurate in Investran (contact changes completed within 24 hours of receipt) and Outlook databases for client related changes

Risk

• Ensure relevant procedures and checklists are adhered to by staff to minimise risk of errors
• Report any breaches, complaints or errors to Compliance officer promptly
• Ensure all error reports are completed for review by the Senior Accountant on the day an error is identified

Other

• Undertake any additional reasonable requests as deemed by the firm