Stag Match® is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore’ Education system, which focuses on students’ creative thinking and analytical skills.

We are looking for an independent operational personal to assist in the administration work

Responsibilities

• Provide overall support for operations and general office administration through a variety of tasks related to organization and communication
• Plan and ensure SOP in place.
• Ensure Centre Operation follow the SOP
• Plan and scheduling staffing
• Co-ordinating with Trainers and stakeholders
• Provide Training for new Trainers
• Provide Customer service to clients
• Provide Simple IT support to trainees and stakeholders
• Plan and organise regular business reviews
• Assist in preparation of monthly report and update meeting with senior management
• Develop and maintain a filing system
• Provide support in project research work
• Assist in the planning and organising of eco-system, internal engagements and transformation initiatives
• Assist in commercialisation of products and solutions
• Provide support in the marketing and promotions of the Business Innovation Centre
• Coordinate with clients / learners
• Able to follow up with claims and collection of fee.
• Able to travel to branches to branches
• Able to Coordinate and manage staff's scheduling
• Able to ensure day to day smooth operation running.
• Book-Keeping

Requirements

• Minimum GCE A Level/Diploma in any discipline
• Prior operations and office administration experience preferred
• Prior to WSQ claim and operation experience preferred
• Good communication skills and with an excellent command of English.
• Proficient in Microsoft Office
• Proactive and with a positive mentality, creative with excellent presentation, communication, negotiation and interpersonal skills
• Able to work independently and as well as a team player
• Able to lead the team and have good initiative

· To coordinate the set-up of meetings both internal (within MAS) and external meetings. This would also include logistics (booking of room, conferencing equipment etc.) for the meetings.

· To collate and disseminate relevant news articles

· To collate of information necessary for research e.g. rules and regulations from other jurisdictions etc.

· To perform other administrative tasks such as downloading of documents, maintaining of mailing lists etc.

· To compile statistics and other data from FI submissions

Job Requirements :

• No working experience required
• Knowledge in MS Word and MS Excel required
• Good verbal and written communication skills
• Good interpersonal skills and strong team player
• Careful and meticulous worker
• Able to commit for 6 or 11 months

JOB DESCRIPTION

• Promote the Company by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Manage the Company’s publicity by maintaining the websites and social media platforms.
• Work with the General Manager to achieve the targeted revenue and profit.
• Assist the General Manager in planning, organising and executing the marketing campaigns, promotional activities and the necessary logistics matters.
• Responsible for overseeing the success of the marketing campaigns, promotional activities and events.
• Liaise with vendors to make necessary logistical arrangements.
• Liaise with local media to attract the crowd and increase public awareness of the events so as to maximise the event attendance.
• Find ways to build rapport with vendors and customers to build loyalty.
• Monitor the ratings and both positive and negative feedback from customers on social media platforms.
• Help devise a robust public relations plan in response to negative or damaging review or feedback in order to repair and protect the Company’s reputation.
• Analyse data and conduct market research to reach out to the target customers and expand customer database.
• Demonstrate a thorough understanding of all facilities and services provided by the company and identify the opportunities for up-selling and promotions when necessary.
• Assists the General Manager in overseeing the service of the Restaurant.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the General Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all guests’ complaints to the General Manager immediately.
• Handle emergency and difficult situations.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Assisting the General Manager in Implementing and developing of training programs.
• Participate in monthly physical stock take, including but not limited to plates and utensils.
• Attend all team briefs as required.
• Perform miscellaneous job-related duties as assigned.

Job Description

• Administrative support to Audit Department
• Typing of financial report
• Liaising with corporate secretary and tax agent for filing requirement
• General administrative duties

Job Requirement

• We are looking for candidates who seek stable working opportunity and who possess
• Commitment to work long-term.
• Strong organize and coordinate ability
• Good communicate and execute skills
• Good command of PC skills, especially Microsoft Office Software
• Minimum Education qualification : Diploma or above
• Minimum year of working / related experience : 1 year or no work experience, training will be provided to candidates with right attitude
• Fresh schools leaver are welcome to apply.
• Possess good telephone etiquette.
• Hardworking personality and able to work independtly

· A renowned Food Service Group recognised as global player and leader in the F&B industry.

· Seeking dynamic Executive Sous Chef to support the Executive Chef in overseeing kitchen operations.

· Competitive package awaits suitable candidate.

The Company

Our client is a global MNC with expertise in crafting vibrant customer tailored food menu, preparation and service of ready food in events and clients’ premises. The heart of their value proposition lies in teams of nutritionists and chefs that collaborate to craft menus that tantalise taste buds and promote well-being from corporations to factories, worksites and schools. They are dedicated to serving delicious, nutritious food inspired by diverse global cuisines and built on flavour and thoughtfully chosen products. They are looking for a top-notch Executive Sous Chef to manage restaurants of differing cuisines in client’s premises.

The Role

Our client is looking for someone who has proven culinary preparation expertise and can implement innovative technologies, tools and ideas that can are valued by both the clients and company. You will be responsible for supporting the Executive Chef in executing culinary program and overseeing kitchen operations of the restaurants in the client’s premises.

Key Accountabilities

· Collaborate closely with the Executive Chef and operations team to ensure the successful execution of the culinary program.

· Assist in driving culinary innovation, excellence, and quality standards in the kitchen.

· Contribute to the development of new menu items and recipes while maintaining consistency and quality.

· Work closely with site operational leadership, keeping them informed of on-site changes and assisting with strategic action plans.

· Motivates, trains, develops and directs kitchen staff to accomplish the objectives of the operation to the satisfaction of the client.

· Collaborate with the team to maintain and manage the overall dining experience, including food offerings, quality and presentation.

· Foster an atmosphere of open communication, actively seeking feedback and suggestions for improvement.

· Ensure that all ingredients and products used meet sector and organizational purchasing standards and sustainability commitments.

· Assists Executive Chef to assure compliance with all sanitation, safety, production, and merchandising requirements.

Key Requirements

· Bachelor’s degree preferred but not required.

· Executive-level culinary management experience required.

· At least 5 years in culinary management experience in a multi-unit setting required.

· Executive-level culinary management experience required.

· Multi-unit restaurant or hotel experience a must.

· A proven track record as an innovative and financially responsible manager.

· Highly developed culinary creativity skills and comfortable with multiple cuisines.

· Passion for food trends, flavours, innovation and recipe development.

· Ability to create effective relationships, influence and collaborate internally and externally at all organizational levels.

· Ability to speak and present effectively in a group setting to client, associates, managers and partners.

Interested candidates, please contact the following for a confidential discussion.

Lim Cheng Huang

Director, Search

Exquisitz Asia

EA Licence 18S9391

EA Reg. ID: R1878904

Responsibilities:

• Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
• Able to work effectively with cross functional teams across regions, Vendors and able to deliver successfully.
• Outstanding knowledge of change management principles and driving across the organization
• Serve as the main point of contact in all matters related to client concerns and needs
• Build and strengthen client relationships to achieve long-term partnerships
• Leads the planning, executing and implementation of multiple projects and roll outs.
• Project Governance: control on project scope, schedule, budget, risk & issues.
• Provides management with regular project updates, creates, and maintains trusting relationships, identifies, and manages project issues, identifies project risks early and assists by providing prudent and timely recommendations for risk response.
• Communicates effectively with sponsors, stakeholders, team members and partner vendors. Builds a close working relationship with clients/vendors.
• Creates and maintains project documentation charters, plans, schedules, status reports, change requests etc.
• Monitors and controls execution phase to ensure that projects are completed on time and meets all business and system requirements.
• Lead, Plan, Coordinate, Motivate and Manage Project Resources/Project Team for successful delivery of projects

Requirements

• Bachelor's degree / master’s in computer science, business, or a related field.
• 4-6 years of project Management and related experience.
• At least 3 cycles of end-to-end implementation experience
• Project Management Professional (PMP)/PRINCE 2 certification will be a plus.
• Proven ability to solve problems creatively.
• Exellent familiarity with project management software tools, methodologies, and best practices and willingness to adapt to new technologies to run and manage projects effectively.
• Able to deliver and conduct meetings with C levels
• Ability to multitask and juggle several responsibilities simultaneously
• Excellent written and verbal communication skills
• Excellent organizational skills and attention to detail
• Experience in SAP and workload automation tools such as Automic, Control-M will be a plus
• Any experience on healthcare will be a plus

Responsibilities:

• Planning, coordination, and execution of substation automation projects.
• Design, costing and integration of substation automation systems according to project requirements.
• Installation, testing and troubleshooting of substation automation systems at site.
• Preparation of project documents and drawings.

Requirements:

• Diploma in Electrical Engineering/Computer Engineering
• Knowledge of data communication and Automation Systems for Electrical Network
• Carrying out project works at night/weekends including standby duties may be required
• Possession of team spirit, good communication and organising skills.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

About PebbleRoad

PebbleRoad is a Singapore-based strategy, design, and innovation practice. We help organisations on their digital transformation journey by aligning their strategic vision, creating digital experiences, and building internal capabilities.

We started our practice in 2004 with one objective: do impactful work.

We work with clients such as DBS (Singapore), Digi (Malaysia), Sinar Mas (Indonesia), ADB (Philippines), CLP (Hong Kong) and many government agencies in Singapore.

PebbleRoad is a remote-first company. Yes, we have an office in Singapore, but it is used for reading books, team meetings, client meetings and celebrations.

In addition to our work-from-anywhere culture, we adopt a horizontal structure that emphasises self-management, flexibility, and growth. You can also read more about our culture on our LinkedIn page.

Our work

We design and build human-centred, modern digital services.

We excel in 3 areas:

1. Business: We are focused on creating value. We engage business leaders on productivity, customer satisfaction, operational excellence and workplace culture.
2. Design: We are design-led. We approach problems from an outside-in perspective, engage various stakeholders, test ideas and build prototypes.
3. Technology: We build digital services using a modern tech stack that includes low-code tools, AI/ML and APIs. And yes, we use Scrum as our development methodology.

We assign a team to each project (an engagement). Every team is cross-functional and dedicated. The team roles include Engagement Directors, Product Owners, Product Designers, Service Designers, Content Strategists, UX Researchers and Engineers. These engagements may last between 3 to 18 months or more.

As a Service Designer, you will be a key member of the team helping to shape digital products and services.

A typical engagement that you will lead might go like this:

• Prepare your team for the assignment
• Build rapport with the client team
• Understand the problem space by undertaking primary or secondary research
• Define the specific yet aspirational problem statement that everyone agrees on
• Explore the solution space and identify possible solutions
• Work with backend systems integrators to build and implement the solution
• Ensure that the client has the clarity, confidence and capability to own the solution

Responsibilities

Your responsibilities are:

• Collaborate with clients to understand their business goals, customer needs, and the challenges they face in delivering digital services.
• Partner with clients to map out current service experiences and identify areas for improvement and innovation.
• Design and deliver high-quality service design artefacts, including personas, journey maps, and service blueprints, that guide the development of digital products.
• Utilise Business Process Model and Notation (BPMN) to design and document complex service processes, ensuring clarity and alignment across all stakeholders.
• Collaborate with data architects and analysts to design data flows and structures that enable seamless service delivery and integration with existing systems.
• Use AI technologies to personalise customer interactions, automate routine tasks, and predict customer needs based on behavioural data.
• Work closely with IT and engineering teams to ensure service designs are technically feasible, scalable, and aligned with the client’s digital architecture.
• Define and implement key performance indicators (KPIs) and metrics to measure the success and efficiency of digital service delivery.
• Establish and maintain governance frameworks that ensure the consistent and effective delivery of digital services across all client projects.

Requirements

We’re looking for someone who:

• Has a Masters Degree in Service Design or a related field
• Has 5+ years of experience leading service design and delivery in enterprise settings
• Is passionate about owning team and customer success

• AWS + VB
• Japanese MNC
• Career Progression

Responsibilities:

• Responding to and resolving Customer and internal stakeholder technical requests concerning relevant operation and maintenance matters of the GTCC Power Plant, making use of product technical knowledge, mechanical know-how of system components, and analytical skills while adhering to sound engineering principles, standards, practices and procedures.
• Communicating with and supporting the Customer to act on Technical Information notices to improve or upgrade the plant.
• Proactively identifying potential failures, assessing and controlling operational risks on the Power Train with support from the 24/7 remote monitoring hub and expert support
• Proactively advising and assisting the Customer in planning, coordination with MPW for the execution of relevant inspection and maintenance activities.
• Analyzing, tracking and reporting monthly Reliability, Availability, and Maintainability (RAM) data and relevant KPIs for the LTSA, for the purposes of invoicing and for monitoring performance against the contractual guarantees and obligations. If necessary, recommend corrective actions.
• Reviewing and presenting the monthly monitoring diagnostic reports to the Customer.
• Reviewing and presenting the inspection findings and outage reports to the Customer.

Requirements:

• Previous site work experience in Long Term Service Agreements, plant commissioning, field service, and/or maintenance and overhaul of GTCC power plants or industrial plants rotating equipment is preferable
• Previous customer facing experience where there is regular interaction with plant personnel to provide troubleshooting support and to resolve problems
• Technical knowledge in GTCC operations and maintenance

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Charmaine Tin Zi Jin

EA Personnel Reg No: R23113892

Change Management Lead

The Change Management Lead will be responsible for leading Salesforce-driven change initiatives aimed at optimizing global sales processes and restructuring sales organizations across various countries, product lines, and customer segments. This role demands a strong leader with expertise in Salesforce implementations and a proven track record in transforming sales operations on a global scale. The ideal candidate will collaborate with cross-functional teams to streamline processes, drive adoption, and ensure successful organizational change.

Key Responsibilities

• Salesforce Integration: Lead change management efforts for Salesforce implementation and optimization, ensuring alignment with global sales strategies.
• Global Sales Optimization: Drive initiatives to enhance and standardize sales processes across multiple countries, product lines, and customer segments.
• Organizational Restructuring: Manage and execute sales team restructuring efforts to improve efficiency and performance across diverse regions and segments.
• Change Strategy Development: Develop and implement change management plans to support Salesforce adoption and process improvements, focusing on communication, training, and stakeholder engagement.
• Cross-functional Collaboration: Work closely with sales, IT, operations, and other teams to ensure smooth implementation and integration of new systems and processes.
• Stakeholder Management: Engage with global leadership to ensure alignment, gather feedback, and manage expectations throughout the transformation process.
• Training & Support: Develop and deliver training programs to promote Salesforce adoption and the success of newly implemented sales processes.

Qualifications

• Education: Bachelor’s degree in Business, IT, or a related field; advanced degree is a plus.

Experience:

• 10+ years of experience in change management with a focus on Salesforce implementations and global sales process optimization.
• Proven track record of restructuring sales teams across multiple countries, product lines, and client segments.
• Good understanding of Cultural nuances across ASEAN
• Deep understanding of global sales operations and Salesforce best practices.

Skills:

• Strong leadership and communication skills, with the ability to influence and manage stakeholders at all levels.
• Expertise in Salesforce CRM, change management methodologies, and global sales operations.

If you are a good match for the role above, please reach out to Ritu Chaudhari for a confidential chat today at [email protected]

UEN: 201304702D
EAs: 14S7084 / R1109143

Salesforce Enterprise Architect

The Salesforce Enterprise Architect will play a pivotal role in defining the technology roadmap and leading the design of enterprise-wide solutions, with a strong emphasis on Salesforce CRM, Salesforce 1, Slack, and integrations with Oracle Finance Cloud, ServiceNow, Workato, and custom applications. This role requires an experienced architect capable of driving large-scale digital transformation projects while ensuring seamless integration of cloud platforms and applications to support business goals. The ideal candidate will be a hands-on leader with deep expertise in Salesforce and other enterprise platforms, providing technical direction across the organization.

Key Responsibilities

• Enterprise Architecture Development: Define and maintain the enterprise architecture strategy, focusing on aligning business needs with the best-fit technology solutions, particularly around Salesforce CRM and related platforms.
• Salesforce Architecture & Design: Lead the architecture, design, and deployment of Salesforce solutions (Salesforce CRM, Salesforce 1), ensuring scalability, security, and optimal performance. Guide the implementation of best practices for Salesforce development and integrations.
• Integration Strategy: Design and implement integration solutions across various platforms, including Oracle Finance Cloud, ServiceNow, Slack, Workato, and custom-built applications. Ensure seamless data flow, process automation, and secure integration between systems.
• Technical Leadership: Collaborate with business and technical teams to deliver end-to-end solutions. Provide architectural oversight and hands-on technical leadership in Salesforce, Oracle Finance, and ServiceNow implementations.
• Platform Optimization: Oversee the optimization and customization of Salesforce CRM and Salesforce 1, identifying opportunities to improve functionality and user experience. Leverage Slack as a collaboration tool integrated within Salesforce.
• Cross-functional Collaboration: Work closely with IT, finance, and other business units to gather requirements, define solutions, and drive system integrations that meet organizational objectives.
• Governance & Compliance: Ensure compliance with industry standards, security policies, and governance frameworks for all enterprise applications and integrations.
• Change Management: Lead change management initiatives related to the adoption and implementation of Salesforce and integration platforms, including training and support for key stakeholders.
• Continuous Innovation: Stay current with industry trends and emerging technologies in Salesforce, Oracle, ServiceNow, Slack, and Workato to recommend innovative solutions that drive digital transformation.
• Documentation & Standards: Develop and maintain architecture documentation, integration standards, and best practices to ensure consistency and efficiency in technology delivery.

Qualifications

• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Master’s degree or equivalent certification in enterprise architecture is a plus.

Experience:

• 10+ years of experience in enterprise architecture with a focus on Salesforce platforms, integrations, and multi-cloud environments.
• Extensive experience architecting and implementing Salesforce CRM and Salesforce 1 solutions.
• Proven experience integrating Salesforce with enterprise platforms such as Oracle Finance Cloud, ServiceNow, and Slack.
• Strong expertise in integration platforms such as Workato, MuleSoft, or similar tools.

Technical Skills:

• Expertise in Salesforce architecture, customization, and integration methodologies (API, web services, middleware).
• Proficient in Oracle Finance Cloud and ServiceNow platform integration.
• Knowledge of Workato and Slack for automation and collaboration enhancements.
• Experience with data modelling, data governance, and system security best practices.
• Familiarity with cloud infrastructure and hybrid cloud integration.
• Experience with data analytics and reporting tools, including Tableau or Einstein Analytics.
• Must have experience with Salesforce technologies, and ideally has architecture experience on a larger technical stack - i.e. snowflake, AWS, data management, etc.

Leadership & Collaboration:

• Proven ability to lead technical teams and collaborate with cross-functional business units.
• Strong communication and presentation skills, with the ability to influence senior leadership and non-technical stakeholders.
• Experience with Agile or hybrid project management methodologies.

If you are a good match for the role above, please reach out to Ritu Chaudhari for a confidential chat today at [email protected]

UEN: 201304702D
EAs: 14S7084 / R1109143

Responsibilities

• Manage a team of System Operation/Maintenance Support based in various locations.
• Consolidate and allocate service requests related to system defect, system enhancements and configuration changes to the operation Business support, operation IT support or maintenance IT support.
• Advise and guide existing and new team members on SAP Treasury
• Monitor and track support team performance.
• Summarize cases and communicate to IT management team based in Japan as well as business stakeholders based in Singapore,
• Escalate and track system defect with service providers and SAP,
• Review and approval internal documentation.

Requirements

• Around 10 years’ experience in SAP Treasury and Risk Management (TRM) and In House Cash (IHC), preferably SAP S4 HANA.
• Solid SAP foundations with SAP FICO experience.
• Prior experience in handling support and application management support for a vendor or a system integrator.
• Team leadership skills, promoting a sharing and learning culture across members.
• Ability to summarize large amount of information and communicate effectively to various internal stakeholders.
• Ability to correctly understand business requirements and recommend optimal solutions.
• Problem solving oriented and able to articulate various solutions with pros and cons.
• Ability to work under tight timelines.

• IT Industry
• Monday to Friday 9 AM - 6 PM
• Working Location: Clementi
• experience in IT industry providing network support

Job Description

• Manage post-sales activities for Cybersecurity and Network Performance Monitoring products.
• Lead large-scale project implementations locally and regionally.
• Provide on-site services, including testing, deployment, and documentation.
• Deliver technical support to ensure customer satisfaction.
• Troubleshoot and resolve customer queries using existing knowledge bases.
• Be on standby for 24×7 maintenance support calls.

REQUIREMENTS:

• Bachelor's degree or Diploma in Cyber Security, Computer Science, Computer Engineering orrelated field
• Possess CCNA or CCSA

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

Working place @ Anson Road

5 - day work week

7am to 3pm

Scope of Work:

• Washing of toilets
• Washing of bowls, sinks and flooring
• Top up toilet consumables-ie jumbo rolls, hand soap, hand towels
• Remove collected rubbish to designated bin center

Requirements:

• Understands and speaks basic English
• Some experience will be a plus
• Medically fit to work
• Responsible
• Positive attitude

Remuneration: $1740 onwards

Interested applicants, please contact us at 93713648 (office) or 86602259 (Charina).

Key Responsibilities:

Develop a Cohesive Visual Identity:

Create and implement a clear and consistent visual line for our social media and website.

Utilize existing product visual content to build a recognizable and attractive brand presence.

Grow Social Media Presence:

Increase social media followers and engagement on platforms like Instagram, TikTok, and Facebook.

Create strategies to boost community interaction and ensure followers are engaged with valuable content.

Lead TikTok Sales Strategy:

Identify influencers and partners to host live sales events on TikTok.

Build a unique approach to selling on the platform, maximizing reach and conversion rates.

Identify Relevant Physical Locations:

Find opportunities to participate in physical events such as fairs, markets, and expos to showcase and sell our jewelry.

Organize Workshops & Events:

Plan and execute workshops that provide value to participants, positioning us as authorities in the diamond and gemstone jewelry world.

Attract attendees who will become clients or ambassadors for our brand, ensuring events are memorable and build brand loyalty.

Email Marketing Campaigns:

Manage and optimize email marketing strategies to maintain regular communication with clients, promoting new products and fostering long-term relationships.

Develop a Second-Hand Jewelry Community:

Create and nurture a community of loyal customers and second-hand jewelry lovers, leveraging it as a sales channel for exclusive offers and new arrivals.

Collaborate with Businesses and Influencers:

Establish and manage successful partnerships with relevant businesses and influencers to expand brand reach and credibility.

Social Media & Website Strategy:

Lead the strategy for both social media and website content, ensuring that our platforms deliver consistent and engaging messages.

Continuously optimize and improve the digital experience to drive sales and enhance our online reputation.

Innovate and Improve Sales Pipeline:

Bring fresh ideas to the table and improve the current marketing strategies with the goal of enhancing brand reputation and increasing sales.

Photography and videography art direction.

Maintaining the social media.

We are looking for an ambitious and talented Commis chef to join our team at Zén in Singapore.

Zén is the sister restaurant to 3-Michelin star Frantzén in Stockholm. The tasting menu is carefully curated and based on both local and world-class delicacies. Guest can expect the finest ingredients sourced from the region and beyond. The gastronomic experience spans three floors in a classic shophouse building in downtown Singapore.

The successful candidate

• Has an excellent record of kitchen and staff management with good communication skills
• Will be responsible for managing and training kitchen staff
• Ensures that the kitchen operates in a timely way that meets our quality standards
• Is highly proficient in spoken and written English
• Michelin star experience is preferable, but not essential
• Be able to work effectively as part of a team

The role includes

• Ensure that the production, preparation and presentation of food are of the highest quality at all times
• Ensure highest levels of guest satisfaction, quality, operating and food costs on an ongoing basis
• Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation
• Follows good preservation standards for the proper handling of all food products at the right temperature
• Ensure effective communication between staff by maintaining a secure and friendly working environment
• Establishing and maintaining effective inter-departmental working relationships
• Personally responsible for hygiene, safety and correct use of equipment and utensils
• Daily feedback collection and reporting of issues as they arise
• Assess quality control and adhere to service standards

Key Responsibilities:

1. Efficient Client Support:

• Respond to clients' inquiries via hotline and email, providing accurate information, guidance, and timely resolutions to their concerns.
• Maintain professionalism and empathy throughout all interactions, demonstrating a efficient commitment to delivering world-class customer service.

2. Complaint Management and Resolution:

• Thoroughly investigate and follow up on customer complaints, coordinating with relevant internal departments to identify appropriate solutions.
• Proactively escalate issues when necessary, ensuring prompt attention and resolution to critical matters while keeping clients informed throughout the process.

3. Customer Feedback and Advocacy:

• Collect, analyse, and report on customers' opinions, preferences, and pain points, serving as a vital link between clients and the business.
• Promptly escalate urgent issues and suggest improvement opportunities to senior management, contributing to continuous enhancement of our products and services.

4. Customer Satisfaction and Loyalty Enhancement:

• Develop and implement strategies aimed at increasing customer satisfaction, such as personalized engagement initiatives, educational resources, or process optimizations.
• Cultivate lasting relationships with clients by understanding their evolving needs, anticipating challenges, and proactively offering tailored support and solutions.

5. Ad-hoc Tasks

• Take on additional ad-hoc tasks and special projects as assigned by your manager to support the team and business objectives

Requirements:

1. Education:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.

2. Technical Experience and Industry Knowledge:

• A minimum of 3 years of solid experience in customer success, client servicing, or technical account management, preferably within the payment services industry, eCommerce marketplaces, or technology sector.
• Demonstrated understanding of payment processing systems, online marketplaces, and related regulatory environments, with the ability to discuss technical aspects and integrations.
• Excellent organizational skills with the ability to manage multiple priorities, technical projects, and deadlines.

3. Performance and Results Orientation:

• Focus on achieving business targets and delivering measurable results through effective technical customer relationship management.
• Customer-focused mindset, consistently striving to exceed expectations, drive customer loyalty, and provide technical solutions that align with client needs.

4. Technical Communication and Relationship Building Skills:

• Excellent verbal and written communication abilities, with emphasis on translating technical concepts into clear, client-friendly manner..
• Proven ability to establish and nurture good rapport with clients, building trust and fostering long-term partnerships, particularly in technical engagements.
• Ability to collaboratively in a fast-paced, cross-functional environment, liaising between technical teams and customers.

5. Technical Adaptability and Learning Attitude:

• Demonstrated adaptability to evolving technologies and a keen willingness to learn new technical skills to stay ahead in a rapidly changing industry.
• Responsible and proactive approach to problem-solving, displaying resilience in challenging situations and a commitment to finding innovative, technically sound solutions.

• MNC
• Location : Tuas West (transport provided in West)
• AWS & Variable Bonus provided

Key Responsibilities:

• Schedule and track chiller maintenance activities.
• Ensure adherence to maintenance checklists and schedules.
• Test, commission, and fine-tune new chillers independently.
• Oversee on-site project execution, including FAT and SAT, for optimal chiller performance.
• Interpret technical documents, as-built drawings, and schematics.
• Analyze operating data and address repair issues as needed.
• Manage chiller overhauls and supervise subcontractors for quality assurance.
• Prepare detailed service reports for each assignment.
• Address customer service issues promptly and recommend preventive measures.
• Conduct risk assessments and ensure safety during service and repairs.
• Perform additional tasks as required by the Department Manager.

Requirements

• Minimum ITE Certificate with Merit in Engineering or Diploma in Mechanical Engineering.
• At least 3 years of relevant experience with chiller systems.
• Proficient in guiding and troubleshooting HVAC faults, particularly with modular screw chillers, centrifugal chillers, and absorption chillers.
• Willingness to undertake short-term overseas assignments

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.
We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

The Digital Transformation Director with Salesforce expertise will lead the design and execution of digital transformation strategies, leveraging Salesforce and other cloud-based solutions. This role requires a visionary leader who can align technology initiatives with business goals, drive innovation, and lead cross-functional teams to deliver value-driven solutions. The ideal candidate will have a deep understanding of Salesforce, experience managing large-scale digital transformation projects, and a track record of successfully implementing change in complex environments. They play a critical role in driving change and contributing to the organization's long-term success. Key responsibilities include:

Key Responsibilities

• Digital Strategy Development: Define and implement digital transformation strategies that align with the organization’s business objectives, using Salesforce as a key platform for driving change.
• Salesforce Implementation & Optimization: Lead the design, deployment, and optimization of Salesforce solutions, ensuring alignment with business processes and goals.
• Cross-functional Leadership: Collaborate with business units, IT, and other stakeholders to develop and execute transformation initiatives across various departments.
• Program Management: Oversee the delivery of digital transformation projects, ensuring timelines, budgets, and objectives are met. This includes risk management, issue resolution, and reporting to executive leadership.
• Salesforce Ecosystem Management: Maintain a deep understanding of Salesforce products, including Sales Cloud, Service Cloud, Marketing Cloud, and custom development solutions, and guide teams in integrating these solutions into business processes.
• Stakeholder Management: Serve as a key point of contact for senior leadership, communicating project updates, gathering feedback, and ensuring alignment with business priorities.
• Change Management: Drive organizational change, ensuring smooth transitions and adoption of new digital processes and tools. Develop training and support strategies for stakeholders.
• Continuous Improvement: Stay updated on industry trends, Salesforce innovations, and best practices, and recommend new tools, platforms, or enhancements that support the organization's digital growth.
• Financial Oversight: Manage project budgets, financials, and resources to ensure efficient and cost-effective delivery of digital transformation initiatives.

Qualifications

• Education: Bachelor’s degree in Business, Information Technology, or related field.
• MBA or equivalent advanced degree is a plus.

Experience:

• Should have led multi-year programs (ideally Salesforce or digital transformation) across multiple stakeholders and teams, of 10m+ USD.
• Minimum of 7-10 years of experience leading digital transformation initiatives.
• Strong understanding of Salesforce products (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
• Leadership: Experience managing large, cross-functional teams and driving organizational change.
• Communication: Strong interpersonal and communication skills, with the ability to influence and collaborate at all levels of the organization.
• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Platform App Builder, Salesforce Architect)
• Experience with data analytics, AI, and automation tools within Salesforce.
• Strong business acumen with the ability to translate business requirements into technical solutions.
• Experience with multiple cultures and countries, especially in ASEAN region.
• Strong Client facing experience and executive presence a plus

Technical Skills:

• Expertise in Salesforce configuration and customizations.
• Experience integrating Salesforce with other enterprise applications.
• Knowledge of cloud technologies, SaaS, and digital tools.
• Project Management: Solid experience with program and project management methodologies, including Agile and Waterfall.

If you are a good match for the role above, please reach out to Ritu Chaudhari for a confidential chat today at [email protected]

UEN: 201304702D
EAs: 14S7084 / R1109143

MISSION:

Within the framework defined by the project manager and the Lead Process Engineer (LPE):

He/she is responsible for building or deploying ERP solutions (business processes and tools), within company scope, to achieve the expected performance objectives.

Designs and deploys solutions to achieve target performance and business value, ensuring the best process execution.

This Job will contribute to :

• The transformation programs of the Natural Rubber management.

• End-to-end redesign of the Finance process to improve O2C and S2P processes.

• Design and implement interface in compliant with the company target EA architecture study and the Design authority decision.

• Support the End-to-End Testing of the solution.

• Projects support in China region.

She/he will have the chance to work with various interlocutors on a worldwide perimeter: collaboration with the several team (operational teams, Lead process engineer in France, process engineer in Thailand, Enterprise Architect in China ), construction of solutions with the ISIT teams, regular contacts with other program linked to the project.

EXPECTED KEY ACHIEVEMENTS:

• The standard process and associated tools are put in place, in compliance with project expectations (roadmap, test phase ) and internal control requirements.

• Change management is lead within the framework of the Change manager, users and people impacted by the project are informed and trained, documentation is available.

• Operational staff take ownership of the standard process and associated tools.

• Contribute to the design of the BI solution for finance and purchasing.

• Document the process for finance and purchasing department.

• Oversees defining, organizing, and carrying out tests, to which he/she contributes until final user acceptance (via several loops if necessary)

REQUIREMENTS:

Bachelor’s degree +5 in the information system, industrial information system domains or 5 years of experience in projects with a strong information system connotation.

Professional experience expected:

Ideally, multi-disciplinary course in ERP system especially Oracle and Finance projects.

Job Descriptions:

• Maintain accurate attendance records for all staff and workers.
• Coordinate and manage site passes to ensure timely access for all personnel.
• Assist and support the Project Manager with project management and administrative tasks.
• Oversee project administration documentation, including processing, filing, and managing internal communications.
• Communicate and collaborate with customers, contractors, and third-party service providers.
• Handle general administrative tasks as needed.
• Coordinate with internal and external suppliers for quotations, orders, and delivery arrangements.
• Provide administrative support to all departments as required.

Job Requirements:

• Diploma in building, Facilities management, civil engineering or equivalent certification.
• Good knowledge and skill in Project Management.
• Minimum 3 years of relevant working experience in Project Administration for construction, design or building industry or property / facility management.

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423

Job Descriptions:

• Project lead for turn-key MEP projects.
• Experienced with plan submissions to all local authorities.
• Proficient in MEP design.
• Liaised with stakeholders including owners, clients, consultants, contractors, and suppliers.
• Led and chaired weekly project progress meetings.
• Oversaw testing, commissioning, and project closure.

Job Requirements:

• Bachelor's Degree in Electrical or Mechanical engineering or other related studies.
• Proficient knowledge in MEP project and authorisation submission (BCA etc)
• Minimum 10 years experience in MEP/M&E project management

We regret that shortlisted candidates will be notified.

Name: Teoh Xue Ling

Registration No.: R22107190

EA License No.: 02C3423

Job descriptions:

Assist driver in the daily delivery operations

Loading/unloading of goods for delivery

Assist in warehouse duties such as packing and labelling of goods

Maintaining cleanliness of store

Any other ad-hoc duties as assigned

Requirements:

Minimum N level holders

With relevant working experience

• Must have experience in On-site installation and commissioning of installed system (CCTV).

• Provide on-site after-sales and project support.

• Adhere to SOP on installation and ad-hoc service.

• Must be a team player and work closely with the product team.

• Deliver good customer services.

• Updating daily work progress report.

• Must have Class 3 driving license.