• To promote a range of gastroenterology, endovascular and cardio interventional products to healthcare professionals in hospitals and specialist centres.
• Work closely with sales manager to establish good rapport with customers through excellent customer service for customer retention and market expansion
• Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities.
• Perform in-service, product demonstrations, product presentations and evaluations with health care professionals
• Do case support in operating theatre
• Prepare quotation and help follow up on outstandings
• Achieve sales target set by the sales manager
• Report on the activities and products of the competitors
• Represent company at medical events, symposium or conferences to promote company products during weekdays/weekends when required
• Assist in inventory control and management of stock consignment to customers

• To meet and discuss with clients regarding project scope and time schedule
• To receive info from client and discuss project with internal project team
• To prepare preliminary plans for initial meeting
• To present plans and 3D drawings to client and building management
• To prepare detailed scale drawings upon approval of preliminary drawings
• To co-ordinate the activities with internal project team, customers and building management authorities
• To do briefing to internal project team and contractors

Working Location: Raffles Place

Work Days: Mon - Fri

Responsibilities:

1. Verify the completeness of customers' requests and update their particulars accordingly.
2. Process customers' requests in accordance with established Standard Operating Procedures (SOPs).
3. Collaborate with Trading Representatives and other stakeholders to gather additional information, ensuring timely completion of customer requests.
4. Provide suggestions and propose measures to improve processes, mitigate risks, enhance Service Level Agreements (SLAs), and optimize cost-effectiveness.
5. Handle miscellaneous tasks and assignments as required.

Requirements:

• Min. Diploma/Degree in any field
• Minimum 2 - 3 years of relevant experience in Customer Service, operational knowledge in Securities and stock market would be advantageous.
• Effective interpersonal skills with both internal and external customers

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Job Description

• Responsible for creating layout for print jobs.
• Work on digital printing with the team

Job Requirements

• Excellent knowledge of Adobe Creative Suite (Illustrator,InDesign, Photoshop)
• Requires Self Management and You Have To Be Well Organised
• Able to work and handle tasks under tight deadlines
• Written and Spoken English & Mandarin preferred as our graphics work requires proofreading of both languages.
• Able to work together in a small but cohesive team.
• Motivated, Patient & Meticulous.

If instrested, please email CV/resume to [email protected]

Responsibilities:-

• Manage inventory holding and shipping arrangement
• Liaise with suppliers including group of companies and 3rd party supplier such as warehousing/repacking services etc
• Issuance of Purchase Order and close monitoring to ensure on time availability of goods according to promotion/product plan and maintain healthy stock holding
• Ensure integrity and accuracy of inventory system information with regular reporting
• Assist to ensure key critical areas of stock system are controlled and any discrepancy are addressed and resolved.

Requirements:-

• Diploma in Business/Logistics/Supply Chain Management or related qualification
• At least 3 years of related experience in Logistics and Supply Chain coordination preferably in MNC or FMCG environment
• Entry level candidates without working experience may also apply
• Meticulous and good with figures
• Proficient in Microsoft Excel & stock monitoring system
• Able to work in a fast-paced environment

Responsibilities:

• Develop and implement product management activities including planning, brand building activities and product development plans
• Work with advertising , media, creative agencies to develop impactful marketing materials and campaigns
• Work closely with Sales for below-the-line planning and execution
• Analyse of both internal and external sales and ROI
• Involve in inventory forecasting and ordering
• Responsible for monitoring and collating of competitive activites, analysis and interpretation of market information

Requirements:

• Degree in Marketing, Business or related field preferred
• Minimum 2 years of experience in product management or trade marketing in FMCG
• Entry level candidates without working experience may also apply
• Highly self-motivated, analytic and strategic personnel
• Dynamic team player with creative flair and leadership qualities
• Good initiator with strong multi-task and time management skills
• Possess effective communication and good interpersonal skills

Job description

1. lead the team by providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data.

Responsibilities

• Organize all store operations and allocate responsibilities to personnel.
• Supervise and guide staff towards maximum performance.
• Prepare and control the store's budget aiming for minimum expenditure and efficiency.
• Monitor stock levels and purchases and ensure they stay within budget.

Job Summary:

• Industry: Construction
• Working Location: Tanjong Pagar/West Coast
• Working schedule: Monday to Friday (8.30 am to 5.30 pm) + Saturday (8.30 am to 12.30 pm)

Job Responsibilities:

• Assist the Project Manager in project planning and coordination, and oversee all architectural finishing works on-site
• Supervise the day-to-day operation of the project and ensure all related architectural activities are carried out as per drawings
• Review project specifications, technical clarifications, as well as the accuracy of construction drawings, charts, and forms
• Coordinate with Architect, Structural, M&E staff members, other team members, and subcontractors to resolve any challenges
• Carry out architectural works scheduling, material requisition, project supervision and documentation
• Ensure quality of work is achieved and safety regulations are complied with

Job Requirements:

• Possess a Bachelor's Degree in Architectural
• Minimum 5 years of relevant experience in architectural works supervision in relevant construction fields for projects of similar scale, complexity and nature of work
• Possess 3 years of managing MRT projects in Singapore

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Grub is expanding and we are looking for energetic, passionate individuals to join our team in April 2024.

Service crew (Supervisor)

* Warm & hospitable personality

* ⁠Genuinely care for our guests

* Barista and bar experience preferred

* Training and rostering of staff

Singapore's premier business daily, The Business Times, is looking for a Quality Assurance (QA) Developer to design and implement testing processes for our web and mobile applications. As a QA Developer, you will work closely with our development team to ensure that all of our digital offerings provide a seamless and bug-free user experience.

Key Responsibilities

• Develop, implement, and maintain manual and automated testing processes for our web and mobile applications.
• Collaborate with developers and product managers to understand requirements and develop comprehensive test plans and test cases.
• Execute test cases (manual or automated) and analyse results to report any deficiencies and bugs to the development teams.
• Contribute to continuous integration and continuous delivery (CI/CD) pipelines to ensure efficient deployment of quality code.
• Participate in design and code reviews, with an eye towards optimising for testability.
• Stay abreast of the latest QA methodologies and tools, as well as updates in web and mobile platforms.
• Maintain documentation of test plans, reports, and process improvements.
• Ensure compliance with industry standards and regulatory requirements.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Proven experience as a QA tester or similar role, with a strong understanding of software QA methodologies, tools, and processes.
• Experience with automation testing tools (such as Selenium, Appium, or Jest) is highly desirable.
• Familiarity with Agile frameworks and regression testing is a must.
• Strong knowledge of both web and mobile testing, including responsive design principles and cross-browser compatibility issues.
• Excellent troubleshooting skills and attention to detail.
• Proficiency in scripting and/or programming languages relevant to automating tests.
• Effective communication skills to document findings and convey complex ideas concisely.
• Ability to manage time effectively and handle multiple projects simultaneously.

Job Responsibilities:

• Ensure production output, downtime, defects and spoilage meet targets
• Ensure production processes adhere to specifications and quality standards
• Ensure all GMP, 5S Housekeeping, Safety, and Health standards are well-maintained
• Manage, control, and allocate manpower to support daily activities of the production operations
• Identify and implement areas for continuous improvement
• Identify training needs and cross-training of operators and technicians to develop workforce capabilities
• Liaise with supporting functions to resolve operational issues
• Implement overall cost control and cost-saving measures.
• Plan & submit Capex proposal for improvement plan within the department.
• Lead a team of preventive maintenance technicians to repair and maintain production machines.
• Perform engineering analysis to resolve customer complaints, machine breakdowns, and OEE.
• Work closely with QA to investigate problems and perform root cause analysis to establish preventive or corrective actions.
• Any other ad hoc duties assigned by the supervisor or management.

Job Requirements:

• Possess a minimum Diploma in Engineering or equivalent
• Possess experience managing production lines with a minimum of 2 years of experience in the Manufacturing industry.
• Good knowledge of lean Manufacturing, Six Sigma and other quality methodology
• Analytical thinker with strong interpersonal skills
• Excellent communication and problem-solving skills
• Knowledge and experience in upholding quality and EHS management systems

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Position Summary:

The main role of the Project Operations Director is to provide robust project management and operational oversight in line with the business strategy and objectives. He/she will be leading teams of Project Managers, Engineers and Technicians to ensure smooth projects deliveries.

Responsibilities:

• Supervise and manage the Project Operations team, including Project Managers, Engineers and Supervisors
• Ensure the proper full cycle deployment of projects.
• Responsible for the structure, growth and success of the Project Operations team
• Supervise the application and compliance with safety procedures on-site
• Ensure quality standards and processes are followed by all parties involved such as the Project Operations team, subcontractors and any other external partners
• Manage the projects with the team and ensure that the customer expectations, milestones and financial targets are met
• Work closely with the Project Integration team in charge of project studies
• Act as an interface between the Deployment team and the other departments
• Support in structuring, organizing and improving deployment processes

Required Education/Experience:

• At least 5 years of experience in a similar role, as a manager of people
• Experience from audio-visual, construction/building, Architecture & Planning or related industry
• Previous experience managing installation of complex and technical projects
• Ability to adapt quickly to a fast-paced environment and integrate new tools and processes easily
• Demonstrate strong leadership and customer service skills

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors Community, and Therapy.

RESPONSIBILITIES

The Early Intervention for Children (EIC) Services helps equip children with motor, communication, social, self-help and cognitive skills. THK EIC involves structuring classes around small groups encompassing early childhood special education, social work and therapy support services to stimulate their adaptive functioning and school readiness skills.

The main responsibility of the Assistant Teachers are to support teachers in achieving the Centre and programme goals in close partnership with the Therapists, Social Workers, Psychology Associates, Administrative Staff and Families of the children.

Reports to the Principal Lead Teacher and/ or Senior Teacher.

Main Duties and Responsibilities:

Assist Lead Teachers to:

• Co-teach an effective education programme for the class to meet every childs IEP.
• Brainstorm and plan activities to support students learning
• Prepare teaching resources
• Ensure students are well supervised during contact time in the centre /classroom.
• Manage students behavior
• Carry out recommended therapeutic interventions.
• Receive and discharge the students before and after class
• Maintain a clean, tidy, safe and conducive learning environment e.g. tidying up the classroom after class
• Supervise the Teacher Aides under their charge
• Attend workshops and in-service training
• Maintain good communication with parents and make each parent feel at ease with/ at the programme

• Non-related Diploma in any discipline

• Mature, independent, creative, flexible thinking and able to motivate children
• Good people skills
• Able to work independently
• Has strong understanding of the diverse cultures and races
• Has patience, love, passion & commitment in the education of & nurturing young children and empowering the families
• Valid First Aid Certificate
• Keen to develop professionally

Click here (https://youtu.be/LZEqoBOeLTw) to find out what our Teachers have to say!

RCN Admin Executive (Contract Staff)

Real Centre Network is an Approved Course Provider (ACP) by Council of Estate Agency(CEA) . We are the leading training centre located at 4 different location. We have a opening for Admin Executive. Singaporeans and PRs with Diploma certificate are welcome to apply.

Job Scope

• Swiftly address course enrollment inquiries with precise, timely information.
• Assist in course registration processes.
• Support participants with course-related matters.
• Prepare reports.

Requirements:

• Diploma or higher education, with preferred work experience.
• Fluent in English; bilingualism is a plus.
• Contract basis 3-6 months or possible to convert to permanent full time staff.
• Working hours: 8.30am to 5.30pm
• Meticulous, service-oriented approach.
• Proficient in IT.

Primary Responsibilities

1. Review patient medical history and supporting clinical information.
2. Ensure that the sonography examination order is complete, contains relevant information, and meets the standard of “medical necessity.”
3. Evaluate any contraindications, insufficient patient preparation, and the patient’s inability or unwillingness to tolerate the examination and associated procedures.
4. Communicate with the patient in a manner appropriate to the patient’s ability to understand.
5. Use proper patient positioning tools, devices, equipment adjustment, and ergonomically correct scanning techniques to ensure patient comfort and safety, and to prevent compromised data acquisition and musculoskeletal injury to the sonographer.
6. Conduct patient clinical assessment and perform the ultrasound examination ordered by the supervising physician in accordance with professional and facility protocols.
7. Apply independent, professional, ethical judgment, and critical thinking to safely perform sonography procedures.
8. Apply independent judgment during the sonography examination to ensure that appropriate anatomical, pathological, and clinical conditions are accurately captured in the examination images.
9. Except as authorized by written facility policies and procedures, refer specific diagnostic, treatment or prognosis questions to the appropriate physician or healthcare professional.
10. As necessary, acquire additional ultrasound imaging to facilitate optimum diagnostic results for the interpreting physician.
11. Identify and document any limitations to the sonography examination.
12. Review examination images, synthesize examination results, and prepare the preliminary findings.
13. Except as authorized by written facility policies and procedures, refer specific diagnostic, treatment or prognosis questions to the appropriate physician or healthcare professional.
14. Maintain patient privacy and confidentiality in accordance with PDPA Act.

Other Responsibilities

1. Provide preliminary report of sonography examinations for use by the interpreting physician.
2. Assist with the daily operation of the sonography facility.

Job Summary:

• Industry: Construction
• Working Location: Tanjong Pagar/West Coast
• Working schedule: Monday to Friday (8.30 am to 5.30 pm) + Saturday (8.30 am to 12.30 pm)

Job Responsibilities:

• Coordinate with various system-wide and civil contractors on E&M matters and supervise M&E works
• Work closely and coordinate with the design team for all installation and system requirement matters
• Update the project management team on design installation, logistics, and daily progress matters
• Attend the M&E interface coordination meeting on CSD/CCSM
• Review system/architectural plan drawing
• Supervise and lead an installation team on E&M services installation on the construction site
• Review design deliverables together with the design consultants/engineers and ensure that it is appropriate for submission

Job Requirements:

• Minimum a Bachelor's degree in Mechanical or Electrical Engineering
• A minimum of 5 years of specialized experience in coordinating E&M projects
• Experience in construction, design, BIM model management and/or coordination (services)
• Possess experience in managing LTA projects

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Job Description & Requirements

• To meet and discuss with clients regarding project scope and time schedule
• To receive info from client and discuss project with internal team
• To prepare preliminary plans for initial meeting
• To present plans to client and building management
• To prepare detailed scale drawings upon approval of preliminary drawings
• To co-ordinate the activities with internal project team, customers and building management authorities
• Responsible for colour coordination, selection of materials / textures / images, furniture / fittings, specifications and preparation of colour / material boards for presentations.
• Collaborate with clients, contractors, and others to develop leading edge, innovative interior design solutions
• Work handson in creating unique design elements

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide.In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

General Operations

• Familiar with the objectives of Active Ageing Centre (AAC)
• Compliant to operation rules and guidelines for AAC, ensure safety of elderly and staff
• Promote racial/religious harmony among elderly members
• Assist in care of the elderly, observe and monitor their health and well-being
• Work closely with supervisor to:
• oversee compliance in operations, directives, KPI and all work processes within assigned centres/programmes/projects
• adhere and ensure compliance across the centres according to healthcare directives set by the Management & MOH
• manage crisis and reporting when necessary

Programme Planning and Support

• Support all programmes at 2 centres. This includes attendance tracking, supporting recruitment efforts and related administration

Befriending & Buddying (B&B) Programme

• Provide support to befriendees and befrienders where needed
• Support monitoring efforts and administration

Outreach & Community Screening Tool (CST)

• Administer CPPF, Informed Consent & CST to potential members
• Collate and ensure clients data and CST reports are entered into AIC Acutenet and NUS system in a timely manner for submissions and processing
• Render support to outreach team where necessary

Volunteer Management

• Support IC in coordination and communications. This includes assigning roles to volunteers, support befriending programmes and arranging quarterly gatherings for various volunteer groups
• Upkeep volunteer databases

Information & Referral

• Attend to walk-in, phone and text enquiries and correspondence
• Direct referrals to IC, record details for escalation where needed
• Be familiar with existing social services/programmes and provide service linkage on behalf of clients

Data Management & Administrative Support

• Tracking of AAC KPIs such as administration of CST, programmes participation
• Ensure confidentiality of clients data and all required data duly recorded in the respective data management systems, and documents are filed and organized
• Provide administrative support such as put up claims on financial system in a timely manner. Track expenses and income of selected funded programmes

Centre Operations & Facilities Management

• Ensure smooth and optimal running of the centre. This involves maintenance of fixed assets and its listing. Upkeep of office and IT systems, devices and equipment. Oversee contractual arrangements such as air-con servicing, pest control. Purchase and replenishment of supplies
• Environmental Sanitation Regime work as a team to ensure compliance to cleaning requirements by NEA
• Alert Alarm System (AAS) Management (if applicable). Undertake checks, respond and report according to SOP and enlist support technician where necessary

Ad-hoc/Others

• Undertake any other responsibilities and duties assigned by supervisor which may include support in administrative processes, partnership engagements with community partners.

ITE/Diploma in relevant disciplines such as Community Care and Social Service, Gerontology.

Requirements:

• ITE/Diploma in relevant disciplines such as Community Care and Social Service, Gerontology
• 1-2 years of relevant working experience, preferably in a SAC/AAC or have volunteered with seniors in a community setting
• Excellent interpersonal and communication skills
• Required to handle queries/concerns from elderly clients who are mostly mandarin/dialect-speaking. Proficiency in mandarin and/or dialects is essential
• Proficient in IT
• Resourceful, proactive, responsible and client-centric
• Ability to multi-task and meet deadlines in a fast-paced environment
• Team player with strong planning and organising skills

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Position: Administrative Assistant

Work Schedule: 5-Day work week (Monday - Friday: 08:30 AM to 05:30 PM)

Work Location: Kallang Avenue (Lavender/Kallang/Bendemeer MRT)

Roles & Responsibilities:

• Answering phone calls and replying to emails promptly.
• Processing sales orders via phone calls, WhatsApp, email, and purchase orders (POs).
• Assisting walk-in customers with order collection and product viewing.
• Handling sales inquiries through phone calls, emails, or WhatsApp.
• Processing, submitting, and following up on quotations.
• Maintaining proper filing systems for all documents, records, and reports.
• Liaising with the warehouse and logistics teams to ensure timely assembly and smooth delivery of orders to customers.
• Updating inventory and price lists regularly.
• Performing any other ad hoc duties as required.

Job Requirements:

• Minimum education level of 'N' or 'O'.
• Basic computer skills.
• Ability to work independently and possess good multitasking skills.
• Strong communication and time management skills.
• Customer satisfaction-oriented mindset.
• Ability to adapt to a fast-paced environment.
• Proficiency in handling English and Chinese-speaking customers.

Looking for Young with more than couple of years experience as opearation supervisor in trading services , importing , exporting and distribution of goods.Preferably candidate with knowledge in dealing Indian Tidbits and Snacks are welcomed.Should able to communicate in Tamil and English .Having Singapore licence is a added qualifiation.

Halo Microelectronics, a developer of Analog and Mixed Signal Integrated Circuits enabling energy-efficient smart systems is looking for experienced Analog Circuit Design Engineers to join the Singapore Design Team.

Responsibilities:

- Transistor level design of Analog circuits, simulation, evaluation and characterization, system verification.

- Circuits design includes references, amplifiers, drivers, LDOs, switching regulators or other mixed signal circuits.

- Coordinate with Layout engineer in layout/mask design.

- Coordinate with application and product engineer, testing engineer to bring the products to production successfully.

- Work with application engineer and FAE to solve customer technical issues.

Qualifications:

- Strong educational or industrial background in Analog Circuit Design.

- Experience with bipolar and CMOS IC design.

- Personal character and team-building skills essential to enabling on-time delivery of devices.

- Ability to work independently.

- Must demonstrate good communication and interpersonal skills.

- Must be able to perform as a team member.

· Hand-on Development experience with PySpark, ScalaSpark and Distributed computing.

· Development and implementation experience of applications for 4-6 years.

· 4 to 6 years' experience designing and developing in Python.

· 4 to 6 years' experience in Hadoop Platform (Hive, HDFS and Spark)

· 3 to 5 years' experience with Unix shell scripting

· 3 to 5 years' experience with SQL

· 2 to 3 years' experience with Spark programming

Job Summary:

• Industry: Construction
• Job Location: Tanjong Pagar/West Coast
• Working days: 5.5 days

Job Responsibilities:

• Ensure timely updates to the stakeholders and the relevant Town Council with the ongoing progress of site development
• Manage all correspondences with LTA/QPS/Subcontractor
• Ensure the full spectrum of letters/documents is in place and all documents are updated promptly
• Ensure all feedback from stakeholders is addressed immediately and reply to stakeholders immediately on what measures will be taken
• Submit monthly PRO report to LTA and Planner for inclusion into the monthly report

Job Requirements:

• Minimum 5 years of relevant experience in MRT projects
• A team player with good interpersonal and communication skills and the ability to interact well with people at all levels

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Job Summary:

• Industry: Financial Services
• Job Location: Changi Business Park

Job Responsibilities:

• Acquire and manage new clients (both corporate and individuals)
• Build and maintain rapport with client accounts
• Prepare and submit credit proposals, assessing creditworthiness and risk
• Collaborate with credit and backend teams to ensure accurate loan approvals/disbursements
• Proactively manage, supervise and monitor accounts

Job Requirements:

• More than 2 years of relevant working experience in soliciting SME loans or property loans, and preparing credit proposals
• Customer-oriented and possess excellent interpersonal and communication skills
• Driven and proactive demeanour
• Candidates with relevant experience will be viewed favourably

By submitting an application or your resume, you are deemed to have consented to Elitez Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice (www.elitez.asia/privacy-policy/). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Overview

You will oversee the Quality Service Management (QSM) function of the organisation and ensure its efficient running and operations. You will be working closely with the Director of Operations to seek to achieve a high standard in service quality for the organisation through continuously uplifting service standards on the ground.

Responsibilities

• Drive service in line with organizational goals.
• Develop, monitor and review the organisational service framework.
• Build and maintain a culture that energizes and recognizes service professionals, and foster a culture of learning, improvement and innovation to deliver quality service.
• Identify organizational service gaps, and develop interventions and curate training to address the gaps.
• Plan organization-wide service quality initiatives and events to continually improve service standards.
• Develop organizational-wide service indicators for compliance.
• Work with stakeholders to improve organizational standings at national level surveys and accolades.
• Oversee the management of feedback, complaints, compliments and appeals. This includes working with heads of departments in investigations and facilitating family conferences and replies.
• Work with internal and external partners to execute special projects and advise in the area of service experience and customer journey.

Requirements

• Preferably degree, preferably in Service, Hospitality and/or Healthcare-related disciplines.
• Preferably 7 years of relevant experience in Quality Service in a healthcare setting.
• Strong knowledge and experience in customer relations management and quality service management.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Ailing

Dynamic Human Capital

Registration number R23114618 | EA Licence No: 12C6253