Nalco Water, an Ecolab Company, has an immediate need for a Technical Service Representative in our Downstream group located in Singapore. If you are a passionate technical service professional that likes to work in an autonomous, hands-on environment, we invite you to apply. This is your opportunity to join a large growing company offering a competitive wage structure and benefits. You will be primarily responsible for working with Sales Representatives on executing service plans in strategic district accounts. This will involve the completion of agreed-upon contractual services in your assigned accounts and providing customers with problem-solving support. You will also assist District Sales Representatives with start-ups of both new applications in current customers, and in transitioning competitively-held accounts to Nalco Water. This position will also require you to install, maintain, and calibrate chemical feed equipment and process monitoring equipment at multiple customer locations.

Responsibilities:

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed-upon customer system assurance plans.
• Assist Sales Representatives with start-ups of new applications in both existing customers and win new accounts.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Execute required chemistry tests, log and report data, and maintain product inventory deliveries and logistics at assigned customer accounts.
• Install, calibrate and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts.
• Possible travel within assigned sales territory in Singapore Mainland and Jurong Island <25%>

Requirements:

• Diploma in Engineering or equivalent with 2 years of successful technical service or field sales support experience
• Overnight/on-call support required to support assigned customer accounts during emergencies
• Must have a valid class 3 Driver's License.
• Good to have a strong mechanical aptitude with water treatment or specialty chemical industry experience
• Working knowledge of boilers, cooling towers, and wastewater treatment systems will be an advantage
• Practical computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)
• History of working in a field that required autonomy and self-motivation
• Prior experience that demonstrates a strong work ethic and ability to multi-task
• Can work in high pressure and physically demanding environment
• Willing to travel across the island to assist in the maintenance and recovery of faulty equipment.
• Willing to be on standby at least one weekend in a month to assist in the maintenance and recovery of any faulty equipment.

Responsibilities:

• Coordinate meeting logistics, including reserving conference rooms, equipment setup, and creation of presentations and preparing meeting materials
• Pull reports and information from Ecolab systems
• Calendar management across time zones
• Manage financial administrative tasks related to corporate card use and expenses and manage accurate processing of departmental invoices
• Coordinate domestic and international travel arrangements including processing of visas for international travel
• Provide support with HR related items including hiring, on-boarding, promotions & transfers, terminations, talent planning, salary adjustments, tracking of recruitment activities, etc.
• Compile and edit presentation details from multiple people and sources; Distribute reports to stakeholders
• Prepare and maintain agendas, action item lists, issues list and program plans; Escalate issues promptly
• Exercise judgment and make decisions to promote smooth workflow and prioritization
• Ensure that internal and external client demands are met
• Create, organize and manage various SharePoint sites and shared drives

Requirements:

• Diploma in Business Admin or relevant
• 1 year of administrative experience
• Ability to successfully manage multiple, competing priorities to meet deadlines
• Ability to work independently, as well as collaborate in a team environment
• Reliability, flexibility and approachable
• Process oriented, adaptable, reliable and flexible

We, Star Shipcare Pte Ltd, one stop service company for maritime survey and inspection in Singapore, Malaysia, Indonesia, Thailand, Vietnam, other ASEAN Countries, all Ports of China and other worldwide ports, our service scopes as follow:
1. Lifeboat, rescue boat, davit and release gear annual inspection, five yearly inspection (All Ship's flag, Maker and Classification Society)
2. Fire Fighting Equipment including Portable FFE, Fixed CO2/DCP/Foam/Water Mist System, SCBA/EEBD/Immersion Suit/Chemical Suit/Air Quality Test/Foam Sample Analysis/Life jacket etc annual service and inspetion (All Ship's flag, Maker and Classification Society)
3. Liferaft annual inspection (All Ship's flag, Maker and Classification Society)
4. ODME/OWS/Fixed Gas Detection or Sampling System/UTI/Portable multi-gas detector/pressure gauge/temperature gauge annual calibration and other autormation services
5. Drug and Alcohol Test
6. Cargo crane/Provision crane/Accommodation ladder/Pilot ladder load test
7. Flexible cargo hoses, piping lines pressure test
8. Magnetic compass adjustment, Deviation Card issuance
9. Gyro overhaul and services
10. Fresh water or drink water analysis
11. Panama ASI inspection, CICA Survey, MLC Survey and certification
12. Panama ship registry, including registry certificate, MSMC, radio station license, annual tax receipt and other certifications, such as authorisation, Extension, Dispensation, Exemption, BCC, WRC, CSR, DMLC PART I, ISSC, DECLARATION OF CSO, DPA, COMPANY, CLC, BWMP PLAN, IBWMC etc
13. OMCS Classification survey and certification, including Class Entry, Initial Survey, Annual Survey, Intermediate Survey, Renewal Survey, Additional Survey for all statutory certificates
14. Panama Casualty Investigation
15. Panama Crew licences application
16. Port Agency operation, Marine warranty survey, On/Off hire survey, Delivery and Re-delivery survey, others maritime one-stop services.

Responsibilities

• Manage and develop sales portfolio

• Carry out cold calls, sales pitches and presentations

• Attend to customers’ needs promptly

• Coordinate and liaise internally/ externally to execute sales proceedings

• Liaise with customers on operation/ administrative and accounts receivables

Requirement

• Relevant sales work experience/ proven track record (preferably 2 years of experience handling sales account)

• Good knowledge with Microsoft Office

• Good interpersonal skills

• Minimum Diploma

• Good command of English (both written and spoken)

• Able to work independently

Responsibilities:

• Assist the Project Manager to perform in-depth study of the projects and to provide constructive suggestions and solutions on the planned methodologies for the projects.
• Assist the Project Manager to prepare proposals and method statements for various construction methods to be adopted in the projects.
• Prepare good quality technical drawings, e.g. Kinematics Drawings, Working Drawings in 2D, 3D form for:

1. Presentations to the client, and
2. Facilitating the site operations

• To lead young engineers and draftspersons to prepare methods and technical drawings.
• Attend project technical meeting / discussion with contractors, consultants as and when requested by the project team.
• Provide good materials (drawings, sketches) and ideas for infrastructures tender team to prepare for tender.
• Prepare checklists for critical activities with reference to the methods proposed, e.g. Self-launching of LG to the following span, etc.
• Present at the site on a part-time basis, as and when necessary to support the project team on methods related matters.

Pre-requisites:

• Minimum 10 years experience in Bridge/Viaduct constructions, particularly in precast segmental construction using various types of erection equipment, e.g. launching gantry, lifter, overhead gantry, etc.
• Proficient in the use of engineering drawings software, e.g. AutoCAD Inventor (or equivalent); 3D modelling and design software, e.g. Google SketchUp (or equivalent), etc.

We are looking for a Team Leader/Supervisor to oversee and coordinate the daily warehousing activities in our client’s site, locating in Pioneer Area. You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits. This role will be reporting to the Director.

Job Scope :

• Responsible for monitoring and improving performance and ensuring safe and efficient operation of material-handling equipment by the warehouse team
• To take charge and supervise a group of workers to prepare finished goods
• To ensure accuracy in documents
• To ensure client’s deliveries are met
• Work with internal and external stakeholders
• Maintain safety, health and operational quality standards
• To perform other ad-hoc tasks assigned by the Director

Requirements :

• Relevant working experience
• Well-groomed, proactive and self-motivated
• Excellent interpersonal, negotiation and communication skills
• Strong language proficiency to correspond with English and Mandarin speaking customers

Job Scope:

1. To be in charge of ISO systems
2. Training provided to be ISO internal Auditor
3. Assist in Compliance/Admin/HR functions & systems.
4. Experience in ISO related areas is advantageous
5. Able to be Independent & multi-task
6. Meticulous & organized with good writing skills
7. Fresh grad & Diploma holders are welcome.

Please attach a resume with current and expected salary and a recent photo.

Responsible to monitor the quality of incoming and outgoing products or materials to ensure that the products meet the required standard and sometimes making suggestions to improve quality or efficiency.

- Able to operate and create program for CMM Machine

- Experience in Precision Machining/Engineering Industry

- Minimum of 2 years hands-on exposure in quality inspection of Machined/Painted metal parts

- Knowledge in using measuring instruments preferred

- Proficient in spoken and written English

- Able to work overtime and weekends (if required)

Role Purpose:

Assist Senior Finance Manager in areas of planning and managing, accounting and financial

functions.

Responsibilities

• Responsible for full spectrum of accounting & financial functions.

• Review closing activities and reporting.

• Oversee and provide guidance to accounting team in operational financial matters.

• Familiar with project closing, percentage of completion method, WIP movement.

• Provide analysis to management and business units to make informed decisions aimed.

• Review of audit schedules and liaison with external auditors.

• Responsible for annual budgets, planning & analysis of reports.

• Assist corporate tax and GST compliance, handle government incentive scheme and

statistics surveys and statutory matters.

• Support and undertake ad hoc tasks/projects as assigned.

Requirements

• Degree in Finance/Accounting or Professional Accounting Qualification

e.g. CA, ACCA, CIMA.

• At least 3 years relevant working experience in the same capacity.

• Proficient in Excel skills.

• Proficient in SAP will be an added advantage.

• Meticulous and keen eye for details; strong analytical and problem-solving skills.

• Committed, confident personality with strong communication and interpersonal skills.

• Able to work independently and as a team in a fast-paced environment.

• Ability to work within tight timelines.

Job Description

- Provide full admin support on store team and office

- Perform other administrative and ad-hoc duties assigned

Job Requirement

- Fresh graduates and no experience all welcome to apply

- Proficient in MS Office skills

- Able to multi-task, meticulous and independent

- Bilingual in English / Mandarin (required to liaise with Chinese-speaking vendors.)

- Able to start work immediate or at short notice

- 5 days work week

- 8 Tuas Avenue 16 Singapore 638933

Please send your Resume to [email protected] or please contact us via Whatsapp at 82282967

1. Maintains and reviews programs of facility & property maintenance management (building and structures); work safety; fire safety; calibration & equipment maintenance; environmental; ISO procedures.
2. Assists in compilation of all documents related to Facility department including service reports of equipment’s, building and equipment licenses, ISO procedure, BCP, Risk assessment procedure updates and upkeep of documentation control.
3. Preparing and reviewing of project cost comparison, project timeline and scheduling for facility projects
4. Manage assets enhancements including leading in several initiatives to optimize the yield of property assets through budget and financial planning and cost control, building upgrading programs, implementation of intelligent building technologies, energy and water conservation programs.
5. Raising of Purchase requisition for facility works and follow up on the approval of the PO.
6. Upkeep the records of the purchase and capture the cost incurred in the facility department to update management on a regular basis.
7. Monitor the expiry of licenses of equipment’s and send timely renewal notices to the concerned in charge for timely action.
8. Update of Monthly reporting to management with regards to KPI , Utility consumption, Maintenance cost incurred for the whole facility department. Ensure monthly expenditure is within the planned budget.
9. Performs other job-related duties as and when required by superior.

Logistics driver

• Safely operate company vehicles to transport goods to designated locations.
• Assist in the loading and unloading of goods, ensuring proper handling and securing of items.
• Provide excellent customer service during deliveries, including professional communication and interaction with customers
• Ability to work independently and collaboratively as part of a logistics team
• Class 3 / 3A

COMPANY DESCRIPTION

We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as well as asphalt pre-mix production and construction waste recycling.

RESPONSIBILITIES

• Take charge of all aspects of electrical engineering in the design of electrical transmission cable system, switchboard, MCC and control.
• Knowledge in relevant standards of IEC for cable manufacturing, testing and installation.
• Able to take on numerous challenging tasks while simultaneously meeting high standards and deadlines / vision
• Provide technical expertise in the development of electrical engineering plans, specifications, and
• Conduct feasibility studies, budgeting and technical evaluations to support decision-making processes for new ventures and projects.
• Identify, analyse, and resolve design issues and technical problems related to electrical systems.
• Participate in design reviews and provide technical guidance and support to other team members.
• Ensure that electrical systems comply with industry standards and regulations, including safety standards.
• Support manufacturing and installation teams during system deployment and testing phases, including hands-on installation and cable termination works.
• Perform other duties or tasks as assigned by immediate supervisor or HOD.

• Degree in Electrical Engineering or equivalent recognized by Professional Engineers Board (PEB) Singapore
• Able to read & understand line diagram and generate Bill of Materials from single line diagram
• Knowledge on control, schematics, motor controls and materials take-off
• Proficient in AutoCAD, Microsoft Office
• Knowledge in supply transmission cable would be an added advantage
• Able to take on numerous challenging tasks while simultaneously meeting high standards and deadlines / Applicants with more than 3 years of relevant experience may be considered for more senior positions
• Strong knowledge of electrical engineering principles and practices

• Only Singaporeans
• 6 days work week
• Preferably possess a valid Class 3 license

Other Benefits

• Portable Medical Benefit Scheme (PMBS) - additional monthly contribution direct to Medisave account
• Medical Teleconsult
• Medical benefits (applicable for dental and company provider health screening)

IT Support Junior Engineer

Working hours: Mon – Fri (8.30am - 5.30pm)

Must: Candidates must be comfortable to deposit their mobile phone at their respective locker during working hours. (Landline will be provided at their workstation).

Skills & Capabilities:

· Able to support end-user computer devices (PC & mobile), office devices (printers, AV equipment), and peripherals.

· Knowledgeable and experienced in supporting Microsoft windows & office suite.

· Experience in working in an ITIL-driven environment and working knowledge of ITIL principles and processes with strong knowledge of incidents, change and configuration management and adherence processes, best practices, and policies.

· Experience in working in a team-oriented, collaborative environment & large-scale multinational environment (preferred)

· Analytical and problem-solving abilities with keen attention to detail

· Strong customer service orientation

· Strong verbal and written communication skills

· Self-directed work style with the ability prioritizes work activities and communicate politely, clearly, and effectively in support of internal customers on technical matters.

Expected Qualification & Work Experience:

· Diploma or equivalent professional education in Information Technology or related

· 2-4 years of related working experience

Transport Detail:

There will be company shuttles bus from Jurong East MRT station to both sites.

Job Description

School of Humanities

Nanyang Technological University

English

Young and research intensive, Nanyang Technological University, Singapore (NTU Singapore) is ranked among the world’s top universities.

The School of Humanities at NTU Singapore pursues disciplinary excellence and promotes interdisciplinary teaching and research. The School aims to equip our students with up-to-date knowledge, critical thinking competence, research expertise, and communication skills to enable them to realize their potential and aspirations and to make lasting contributions to Singapore and beyond.

Assistant Professor of English: Creative Writing

The School of Humanities invites suitable candidates to apply for a faculty position in Creative Writing at the rank of Assistant Professor. The area of specialization and competence is Creative Writing: Poetry. Candidates must have a considerable track record of poetry publications, while an interest in the digital humanities and/or artificial intelligence may be of benefit.

The successful applicant will teach courses in Creative Writing, supervise graduate theses, and contribute to the ongoing development of Creative Writing as an important academic discipline in the school. The English department at SoH offers an undergraduate minor in Creative Writing, as well as postgraduate creative/critical degrees by research (MA and PhD), and elective courses in Publishing.

Requirements

Candidates who have the following qualifications are encouraged to apply:

• PhD or equivalent professional qualification in Creative Writing, English, or a related field
• Teaching specialism in creative writing at undergraduate and/or graduate level
• International profile as a published poet
• An active creative writing publishing agenda

Remuneration

Salary is commensurate with qualifications and experience.

Application Procedure

Applications received by the 30th July 2023 will receive full consideration. The position is open until filled. Only shortlisted candidates will be notified. Applicants are invited to submit their applications (cover letter, CV, research and teaching statements, and Google Scholar citation report (if available) through the NTU career portal https://ntu.wd3.myworkdayjobs.com/Careers/job/NTU-Main-Campus-Singapore/Assistant-Professor-of-English--Creative-Writing_R00013874

Enquiries about the position may be addressed to:

Chair, English CW Search Committee

Email: [email protected]

The ideal candidate will be the point of contact for colleagues and customers. This candidate will keep schedules, provide feedback, documentation and information in order to facilitate team activity. They will also work closely with sales teams to maximize performance.

Responsibilities:

Customer Relationship Management:

Respond promptly to customer inquiries via phone, email, or in-person, maintaining a professional and courteous demeanor.

Cultivate and maintain positive relationships with existing customers, providing them with information, support, and exceptional service.

Assist in identifying and contacting potential new customers or leads.

Administrative Support:

Organize and maintain sales documentation, contracts, and records.

Prepare and manage sales presentations, proposals, sales quotations, and sales orders.

Follow-up on status of Sales Quotation and Sales Orders.

Prepare and distribute sales-related reports as needed.

Order Processing:

Process sales orders accurately and efficiently, ensuring timely delivery to customers.

Coordinate with the warehouse or shipping department to track and manage order fulfillment.

Monitor, update and check sales order backlog against customer request delivery time & quantities

Resolve any order-related issues or discrepancies.

Data Management:

Maintain and update the customer database with accurate and relevant information.

Analyze sales data to identify trends, opportunities, and areas for improvement.

Inventory Management:

Assist in monitoring and managing inventory levels to ensure product availability.

Coordinate with the procurement or production team to meet customer demands.

Communication:

Maintain effective communication channels between various departments, ensuring seamless coordination.

Communicate changes in pricing, product availability, or promotions to the customers

Other Responsibilities:

- Be open to taking on ad-hoc tasks and assignments as directed by the department head

Qualifications

Bachelor's degree or equivalent experience

3+ years' experience in sales related role and or customer service

Well-organized with an aptitude in problem-solving

Strong verbal and written communication skills

Job Descriptions:

• Managing all HR administrative duties including Recruitment, Employment, Onboarding, offboarding.
• Handling work pass applications, issuance, cancellations and related security bond & medical insurance purchasing
• Managing training arrangement, CSOC training course, etc.
• Assist on payroll processing
• Maintain all HR records up-to-date with high accuracy and conformity.
• Any other duties as assigned by supervisor.

Job Requirements:

• Min Diploma in HR, Business Admin or any faculty or equivalent.
• At least 5 years of working experience in the related field is required for this position
• Preferrable 2-3 years of Construction industry background
• Team player with good interpersonal skills.
• Meticulous and some problem solving skills.
• Highly motivated and able to work independently with minimal supervision.
• Able to work under tight deadlines and take the pressure

Job Responsibilities:

• Perform network equipment preconfiguration and staging.
• Perform onsite deployment and implementation of network equipment including ONT, router, firewall, switches and wireless APs and perform User Acceptance Testing with customer.
• Perform onsite troubleshooting if there are any issues during deployment.
• Provide technical insight and advice to project management team for problem resolution.
• Prepare documentation eg: User Acceptance Test (UAT) reports, Site Acquisition Reports, Site Survey Reports with network diagrams.

Job Requirements:

• Minimum Diploma in Computer Science/Engineering/Information Technology or certified with CCNA/CCNP.
• Certification in Cisco/Aruba/Fortinet/Juniper is an added plus.
• Minimum 2 years relevant working experience.
• Solid experience in deploying WAN/LAN/WLAN network equipment be it Cisco, Aruba, Juniper, Fortinet, etc.
• Able to support onsite deployment after office hours.
• Good knowledge on networking principles, routing and switching.
• Good problem-solving and troubleshooting skills.
• Experience with performing site survey and network design is a plus.
• Familiarity with fibre, cross connect or data centre connectivity is a plus.
• Effective communication and collaboration abilities.
• Good team player who is prepared to be on standby duty when required.

Job Highlights

• 5 days of work
• Immediate position

Job Responsibilities:

• HR & Admin duties (Handles all work pass related matters)
• Provide day-to-day HR and administrative support
• Update and maintain office files and other documents
• Manage phone calls and inward/outward correspondence
• Perform any other ad-hoc duties and administrative works as assigned

Requirement:

• Required language(s): English, Mandarin, Bahasa Melayu
• No work experience are welcome

Please include the following in your resume:

• Reasons for leaving previous jobs
• Expected salary
• Availability to commence work

Job Description

• Take charge of procuring and sourcing of raw materials.
• Coordinate with suppliers/ freight forwarders on import/ export of raw materials.
• Interacting with internal department/ external parties (forwarders & suppliers) related to all POs (covers end-to-end ordering processes).
• Negotiate raw materials pricing based on cost objectives.
• Assist internal departments' requests on procurement matters (TDS, SDS, Raw material sample, COA issues.)
• Follow up closely with vendors to ensure timely delivery.
• Responsibilities purchase of raw materials to maintain sufficient inventory levels to meet demand.
• To review and maintain ISO 9001 & 14001 procedures in accordance to Procurement function.
• Renew SCDF Licenses and check HS Code of new materials to include into existing lists.
• Any other task/ duties are required by the line manager or HOD.

Job Requirement

• Diploma/ Degree in any discipline
• Minimum 3 years working experience in purchasing
• Excellent communication skills
• Knowledge of ERP and inventory management
• Knowledge in International Trading with INCO terms
• Ability to work under pressure and multi-task

Purpose: Responsible for supervising staff, ensuring health and safety regulations at work are followed, making sure adequate training has been provided to the workers in the usage of equipment, and identifying deficiencies to be improved in production.

Key Area of Responsibilities:

• Supervising the man and assembly process, ensuring quality work is done safely and efficiently.
• Organize and motivate the mini-companies to perform daily production activities.
• Draw up training, and job rotation plans to develop manpower to be more flexible and competent and stimulate continuous productivity improvement.
• Liaising with other Engineers to develop plans that improve productivity, in terms of costs and manpower required.
• Support engineering/manufacturing teams, draw up safety protocols, report issues to the manager, and develop strategies to improve efficiency and profit.
• Take part in quality meetings with QA and process, conduct production CAB meetings, and ensure corrective actions are carried out.
• Conduct daily supervisor and production meetings to achieve delivery reliability.
• Record and report on the department’s activities and production results regularly in each productivity review meeting.
• Manage consumables and non-capitalized equipment spending.
• Maintain and ensure 5S housekeeping on the shop floor.

Qualification & Experiences:

• Diploma/bachelor’s in engineering (Mechanical, Mechatronics, Electrical, Precision or Industrial Engineering).
• At least 3 years of experience as an engineer in the manufacturing assembly environment.
• Good communication skills to perform mentoring and coaching to production staff.
• Good knowledge in problem-solving methodology.
• Ensure the safety standards and process safety management is duly followed.

What you'll be doing:

• Develop and maintain strong relationships with key accounts in the APAC region. Understand their business needs, identify opportunities for upselling and cross-selling, and proactively address any concerns or issues. Act as the primary point of contact for key customers, ensuring their satisfaction and loyalty.
• Sales Growth and Business Development: Drive sales growth by identifying and pursuing new business opportunities within the APAC region. Conduct market research, analyze industry trends, and identify potential customers for MHE products. Develop and implement effective sales strategies, including pricing, promotions, and distribution channels, to achieve sales targets and increase market share.
• Contract Negotiations: Lead contract negotiations with key accounts, ensuring favorable terms and conditions for both parties. Collaborate with legal and finance teams to review and finalize contractual agreements, ensuring compliance with company policies and local regulations. Monitor contract performance and address any deviations or disputes in a timely manner.
• Cross-functional Collaboration: Work closely with internal SU teams, including Sales, After Sales and Marketing, , to ensure seamless execution of customer projects. Coordinate activities across departments, provide necessary support and resources, and drive collaboration to meet customer requirements and deadlines.
• Customer Relationship Management: Implement effective customer relationship management practices to enhance customer satisfaction and loyalty. Conduct regular business reviews with key accounts, gather feedback, and address any concerns or issues promptly. Proactively identify opportunities to add value to customers' businesses and improve overall customer experience.

What we look for:

• Sales and Account Management: Proven track record in sales and key account management, with a strong ability to build and maintain customer relationships.
• Business Development: Demonstrated experience in identifying and pursuing new business opportunities, with a strategic mindset and market analysis skills.
• Negotiation and Contract Management: Proficient in contract negotiations and agreement finalization, with strong negotiation and communication skills.
• Cross-functional Collaboration: Ability to collaborate effectively with internal teams and stakeholders, fostering a culture of teamwork and achieving common goals.
• Minimum of 8 years of experience in international sales and key account management, preferably within the Material Handling Equipment (MHE) industry.
• Experience working in the APAC region and familiarity with its market dynamics and cultural nuances.
• Proven success in achieving sales targets and driving business growth.
• Experience in managing large, multinational accounts and navigating complex organizational structures.

Accomplishes manufacturing results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; and initiating, coordinating, and enforcing systems, policies, and procedures. Recruits, selects, onboards, trains, and mentors employees.

The role demands a leader who has a sharp mind and an ability to coach, advise, motivate, or replace sales representatives

Creating sales strategy

Identifying sales goals

Create sales forecasts

Sales planning

Sales performance monitoring

Creating budgets

Ultimately meet customer needs

Lead a team of sales personnel

Mentor and train sales reps

Job Description

• Responsible for providing aftersales services in relation to spares, warranty and service matters work in carrying out repair works of the company’s standard and customized equipment.
• Responsible for aftersales service and ensure the set KPIs/sales target are achieved.
• Manage service contract agreement and ensuring that contractual obligations are performed accordingly.
• Supervise a team of Service Engineers, Technicians and coordinating their work to resolve technical issues efficiency and achieve aftersales customers' satisfaction.
• Implement continuous improvement initiatives to enhance products and customers' satisfaction as well as profitability, productivity, and efficiency.
• Manage training plans, including delivery of content, to cover new procedures, safety lapses and improvements to ensure service continuously on company standards.

Requirements:

• Min Diploma in Mechanical/Mechatronic/Manufacturing/Industrial Engineering/ Automation
• Min 5 years work experience in Mechanical Engineering/Manufacturing/Automation environment.
• Have good experience in service and maintenance.
• Familiar with mainstream 3D design software like Solidworks.
• Able to read drawings and do 2D drafting by using AutoCAD.
• Positive thinking, Sales-Oriented, Self-Driven and Proactive.
• Able to communicate effectively and present company well.
• Good command in English and Mandarin
• Energetic and approachable personality
• Team player with strong leadership, interpersonal, planning and organizing skills
• Able to work beyond office hours when needed and answer customer calls.
• Have Class-3 driving license.