DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Job Title: HR Manager

Key Responsibilities:

Recruitment and Staffing:

• Develop and implement recruitment strategies to attract qualified candidates.
• Oversee the recruitment process, including job postings, resume screening, interviewing, and selection.
• Manage onboarding and orientation processes for new hires.

Employee Relations:

• Foster a positive work environment through effective employee relations programs.
• Address and resolve employee concerns, grievances, and disciplinary issues in a fair and timely manner.
• Conduct investigations and provide recommendations for resolution.

Performance Management:

• Develop and implement performance appraisal systems and processes.
• Provide guidance and support to managers on performance management and improvement plans.
• Ensure timely and constructive feedback to employees.

Training and Development:

• Identify training needs and develop training programs to enhance employee skills and performance.
• Coordinate and deliver training sessions, workshops, and development initiatives.
• Monitor and evaluate the effectiveness of training programs.

Compensation and Benefits:

• Administer and manage employee compensation and benefits programs.
• Ensure compliance with legal requirements and company policies.
• Conduct market research to maintain competitive compensation packages.

HR Policies and Compliance:

• Develop, implement, and maintain HR policies and procedures.
• Ensure compliance with labor laws, regulations, and company policies.
• Stay updated on HR trends and best practices.

Key Competencies:

• Leadership and team management.
• Strategic thinking and planning.
• Conflict resolution and mediation.
• Adaptability and flexibility.
• Attention to detail and accuracy.

Job scope:

· Conduct market research, data analysis and organise information for marketing strategy

· Organise and coordinate programme outreach in a timely and cost-effective manner

· Initiate and organise discussion with various partners and stake holders for program outreach.

· Organise and coordinate local and overseas roadshows and info sessions.

· Prepare programme collaterals

· Oversee digital marketing campaign

· Create social media contents and consolidate success stories.

· Follow up on various marketing efforts to track the effectiveness

· Enhance programme branding.

· Attend to queries, well being and integration

· Plan and execute student engagement activities

· Oversee administrative support required for sound implementation of the Programme.

· Plan and oversee the operating budget for running

· Process claims from grants, where available

· Attend to audit query and exercise.

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

• Lead and execute the business development Initiative of the Masters and FlexiMasters in Technopreneurship and Innovation Programme (MSc TIP and FM TIP)
• Oversee marketing and recruitment. Plan and organise programme info sessions and lead the content development for programme publicity
• Track and follow up on effectiveness of outreach and adjust the marketing approach accordingly
• Oversee student management, student wellbeing, alumni engagement and oversee administrative support
• Oversee experiential learning
• Plan and oversee the operating budget and grant of the Programme

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

The Opportunity

• Opportunity to work for one of the leading banks
• Great exposure and dynamic working culture
• Starts Jan 2025 as 6 months contract

The Job

1. Project management, to ensure delivery of key initiatives (leveraging AI/ML models etc) on time and budget.
2. Engaging with stakeholders across Consumer Banking Operations and Technology to ensure alignment on key deliverables and timelines.
3. Providing regular updates and following up on action items.

Requirements

• Minimally 2-3 years relevant experience in change management or project management
• Prior experience in the banking/financial services industry is a strong advantage

Next steps:

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Project Manager (Banking)

Reporting to the Executive Assistant Manager, the incumbent will be responsible to:

• Oversee all housekeeping and laundry operations.
• Establish and implement effective administrative and operational systems for the department to maintain a well-organised team of staff and ensure a clean hotel
• Operate within departmental budgets by effectively planning and controlling capital expenditure, budget, and expenses to maintain the department’s Profit & Loss (P&L).
• Coordinate and supervise outsourced projects and contracts.
• Inspect guest rooms, public areas, garden, landscape and back-of-house areas.
• Regularly inspect all fixtures, fittings, and appliances to ensure compliance with standards and take necessary action to maintain standards.
• Evaluate Guest Satisfactions and monitor trends to drive continuous improvement.
• Supervise staff evaluation exercise.
• Monitor the grooming, standards and performance of all team members.
• Oversee department’s recruitment and training needs.
• Supervise department’s inventory and ordering processes.
• Administer write-offs and handle new purchases.
• Investigate complaints and take corrective action.
• Competent in property management systems.
• Any other duties as assigned.

Requirements:-

• Diploma In Hotel Management or equivalent
• Minimum 5 years of experience in a similar capacity in a hotel or in a similar managerial role.
• Possess strong training, leadership and people management skills.

• To perform any other task or duties assigned
• Build short and mid-term strategies for categories and take ownership of executing.
• Continuously monitor core KPIs, including sales, profit, , and market share, adapting strategy when necessary to achieve goals.
• Analyze market, consumer, and competitor trends to identify gaps and opportunities to drive category growth
• Lead on -market strategy and new product launches, working closely with subsidiaries to ensure full readiness and excellence in execution

Requirement:

• Relevant experience in product marketing, with strong preference for consumer electronics experience
• Demonstrated experience in market analysis and product strategy development
• Experience coordinating product launches and go-to-market in multiple geographie
• Excellent analytical skills and excel capabilities
• Good stakeholder management and collaborative
• Good communication and presentation skills
• Experienced producing polished reports in PowerPoint
• Ability to work in a fast paced environment
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Job Description:

We are seeking a dynamic and experienced Senior HR Executive / Assistant HR Manager to join our team. This role offers the opportunity to contribute to the strategic and operational aspects of HR while driving business success. If you are passionate about fostering a positive work environment and have a strong HR foundation, we encourage you to apply.

Key Responsibilities:

1. Recruitment & Talent Acquisition: Manage end-to-end recruitment processes, including sourcing, interviewing, and onboarding.
   Develop effective strategies to attract and retain top talent.
   
2. Compensation & Benefits: Oversee payroll and benefits administration.
   Review and enhance compensation structures to align with market trends.
   
3. Employee Relations: Foster a positive workplace environment through effective communication and conflict resolution.
   Serve as a trusted advisor for employees and management.
   
4. HR Policy Development & Compliance: Develop, update, and implement HR policies in line with labor laws and company objectives.
   Ensure compliance with local employment regulations and standards.
   
5. HR Administration & Reporting: Maintain accurate employee records and HR databases.
   Prepare and present HR reports and metrics for management.
   
6. Employee Work Pass Applications: Handle work pass applications, renewals, and cancellations in compliance with regulations.
   

Qualifications:

• Minimum 4 years of relevant HR experience, with at least 2 years in a senior or managerial role.
• Strong knowledge of recruitment, employee relations, and compensation & benefits.
• Familiarity with work pass applications and compliance.
• Excellent interpersonal and communication skills.
• Detail-oriented, organized, and proactive.
• Bachelor's degree in Human Resources, Business Administration, or a related field.

Application Process:
We regret that only shortlisted candidates will be contacted.

Job Description:

• Manage the day-to-day email communication with customers and distributions
• Provide quality customer service through reviewing, assessing and providing the response promptly
• Meet SLA of 90% email resolution within 5 working days
• Work with different business units to provide a one-stop solution to the customers
• Resolve feedback or issues raised by customers or sales representatives
• Assist in any other duties and projects as assigned

Requirements:

• 1-2 years of relevant experience

How to Apply:

Interested applicants, please email your resume to [email protected]

Kindly note that only shortlisted candidates will be contacted.

Zoey Chng Chu Xin

CEI No: R24125496

Recruit Express Pte Ltd

EA Licence No: 99C4599

Job Description:

Local Regulatory Reporting

• As the Preparer and Reviewer for Daily MAS Monitoring and monthly, quarterly and annual submissions
• Set up, maintain and implement effective controls over the system and process of Regulatory Reporting
• Responsible for timely and accurate preparation of MAS reporting. Refer to the appendix for the latest list of MAS reporting obligations.
• Effective maintenance of Regulatory reporting system, STB Reporter.
• Take significant participation in UAT of new accounting projects and initiatives which relate to the MAS reporting function.
• Assist the Head of Regulatory Reporting / Financial Controller in driving initiatives to enhance regulatory reporting data quality.
• Ensure proper documentation of local regulatory reporting procedure and MAS returns productions manual in line with MAS reporting requirement and MAS guideline.

Financial / GL Control

• Ensure timely GL accounts reconciliation
• Responsible for GL reconciliation breaks investigation and documentation of investigation and resolution outcome
• Liaise with Head Office to create new or correct GL Lines and categories in T24 for new products/ activities

Requirements:

• Degree of a relevant discipline
• At least 5 years of relevant experience
• Prior experience in MAS Reporting function

How to Apply:

Interested applicants, please email your resume to [email protected]

Kindly note that only shortlisted candidates will be contacted.

Zoey Chng Chu Xin

CEI No: R24125496

Recruit Express Pte Ltd

EA Licence No: 99C4599

Responsibilities:

· Developing new partners to increase channel breath, also to enhance the existing partner’s business to boost channel depth.

· Identify opportunities in the end users’ space and coordinate with partners on the sales and project fulfilment.

· Based on the corporate strategy, regional and industry business objectives, gain insight into business opportunities, develop and execute key customer development strategies.

· Collaborate with all parties to plan, design, deliver, and accept customers' and partners' data center solutions. Through end-to-end project operation and customer relationship management, take responsibility for data center integration project operation, revenue target achievement, and customer satisfaction.

· Build organizational relationships with partners and customers and continuously expand new customers and partners.

· Managing weekly reporting of pipeline and forecast.

· Planning and conducting sales workshop, product seminars and trade shows.

· Preparing presentations, reports, and commercial quotations.

Requirements:

· Bachelor degree or above, majored in Business administration/Mechanical/Electrical engineering, etc.;

· Proficiently use office software such as Word, Excel, and PowerPoint.

· Good communication, presentation and collaboration skills.

· At least 2 years of dedicated data center infrastructure solution sales/service or design experience, with good network of Channel Partners or Contractors.

· Channel Sales and Account management experience

· Dynamic individual who is passionate to join a fast-growing team with a track record of achieving result

· Be able to understand customers' business, and strategic requirements, influence customers' plans and budgets, and design solutions based on customer requirements

· Partner and customer communication and guidance: Be able to influence partner/customer decision-making supporters/decision makers, effectively transfer product and solution values, establish a good trust relationship with customers, and influence customer decision-making

· Proficiency in both Mandarin and English is essential to effectively communicate with Chinese speaking head office, stakeholders, counterparts, and customers.

Next Step

Click “apply” or send resume to: Ryce [email protected]

EA Licence No.91C2918| Personnel Registration No. R23117258

Responsibilities include:

Lead and execute the business development Initiative of the Masters and FlexiMasters in Technopreneurship and Innovation Programme (MSc TIP and FM TIP)

· Conduct market research, data analysis and organise information for marketing strategy for MSc TIP and FM TIP

· Organise and coordinate programme outreach in a timely and cost-effective manner

· Initiate and organise discussion with various partners and stake holders for program outreach.

Oversee marketing and recruitment. Plan and organise programme info sessions and lead the content development for programme publicity

· Organise and coordinate local and overseas roadshows and info sessions.

· Prepare programme collaterals

· Oversee digital marketing campaign

· Create social media contents and consolidate alumni success stories.

Track and follow up on effectiveness of outreach and adjust the marketing approach accordingly

· Follow up on various marketing efforts to track the effectiveness

· Enhance programme branding.

Oversee student management, student wellbeing, alumni engagement and oversee administrative support

· Attend to student queries, well being and integration

· Plan and execute student engagement activities

· Oversee administrative support required for sound implementation of the Programme.

Oversee experiential learning

· Oversee the experiential learning such as company visit or ecosystem exposure

· Oversee the Venture Internship elective module to ensure proper running and documentation.

Plan and oversee the operating budget and grant of the Programme

· Plan and oversee the operating budget for running both MSc TIP and FM TIP

· Process claims from grants, where available

· Attend to audit query and exercise.

Requirements:

· Bachelor degree in any discipline

· Knowledge in entrepreneurship and the start-up ecosystem

· Knowledge in marketing, branding and project management

· Budget planning and revenue projection

· Experience in processing claims from grants

· Preferably with 3 to 5 years relevant work experience in university school environment

· Experience in marketing, branding and outreach

· Experience in conducting fact finding and analysing data

· Demonstrated ability to build and maintain relationships with diverse stakeholders

· Experience in working with professors and students, government agencies and international organisations will be advantageous

· Good oral and written communication skills

· Capability to work independently to drive the execution of projects

· Demonstrated resourcefulness, strong problem-solving skills, and the ability to multitask efficiently, even under tight deadlines

· Meticulous and eye for details in organising information and tracking work progress

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Job Requirements

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

Job Specifications

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

WHO WE ARE

Singapore Fashion Council (SFC) – formerly known as Textile and Fashion Federation (Singapore) is the official association for the textile and fashion industry in Singapore. Embracing a transformative vision, SFC aspires to become a Vibrant Asian Hub for Responsible Fashion.

With a focus on three key pillars: Sustainability, Innovation & Technology and Asian Craftsmanship, SFC works closely with diverse partners across the value chain to offer thought leadership, extensive networks, and resources – to drive impactful change throughout the ecosystem.

Career Opportunity:

Singapore Fashion Council is seeking a talented Finance Manager to join our dynamic team at the Secretariat. In this role, you will be the guardian of our financial well-being, ensuring smooth operations and strategic growth.

Reporting to the CEO, and working closely with all the Business Units, you are the financial backbone of the organisation, overseeing budgeting, forecasting, and financial reporting. You will lead the finance team to ensure smooth accounting processes and internal controls. You will analyse financial data to identify trends, manage cash flow, and provide insights to guide strategic decision-making.

Key Responsibilities

Financial Management

• Budgeting & Forecasting: Develop and monitor financial budgets
• Business Planning: Develop business plan and support informed decision-making.
• Financial Reporting: Prepare and review monthly, quarterly, and annual financial reports
• Cash Flow Management: Cashflow projection, manage capital request, optimising collections and payments.
• Financial Analysis: Analyse financial data to identify opportunity and risks
• Grant Management: Tracking and submission of grants and sponsorships

Accounting & Controls

• Oversee Accounting Processes: Manage all accounting activities, attention to details and accuracy, ensure adherence to accounting principles and internal control procedures.
• Financial Systems & Technology: Oversee accounting software, leverage on technology and automation tools to enhance business intelligence
• Internal Controls: Develop and implement internal controls and polices, compliance with regulations.

Leadership & Communication

• Team Leadership: Supervise and mentor the finance team
• Communication & Collaboration: Provide support to cross-functional teams
• External Relations: Liaise with government officers, auditors, tax agents and bankers

Pre-requisites:

• Bachelor’s degree in Finance, Accounting, or a related field.
• Minimum 5 years of experience in a financial management.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, Accounting Software, Business Intelligence tools,
• Proficiency in MS PowerBI is a plus.
• Experience in retail and grant administration management is a plus.

We offer attractive perks including flexi-benefits. If you think you are the right fit for the role and wish to be part of the SFC team, we would love to meet you.

By submitting your Curriculum Vitae (CV)/Resume, you agree to your data being used in conjunction with recruitment and employment purposes.

In order to maximize your opportunities to work with us, you are encouraged to keep the information provided accurate, complete and up to date.

Our Data Protection notice for Job Applicants is attached here: https://www.sgfashioncouncil.org.sg/privacy-policy/.

IMPORTANT

We do not collect any of the following:

· NRIC/FIN or any national identifiers.

· Photo

· Date of birth

· Age

· Spouse/Family information

or any other sensitive personal data that is not required at this stage of job application.

Please do NOT include these in your CV/Resume and we reserve the right to delete such data and/or reject any application that contains the above.

Note: Only Shortlisted Candidates will be notified.

JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

GOODWOOD PARK HOTEL SINGAPORE

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Information Technology (IT) Department.

Reporting to the Director of Finance, your job responsibilities include, but not limited to:-

· Responsible for the development and management of the entire IT infrastructure in the Hotel.

· Review and enhance IT procedures, licensing and security policies,

· Participate in vendor selections, reviews and performance management of suppliers.

· Work with internal cross-functional teams on IT process enhancements and new project requirements.

· Provide technical IT leadership and overseeing support, maintenance, changes and upgrades to the relevant IT applications and solutions.

· Responsible for the performance and staff development in the IT department.

· Perform any other duties as many be assigned from time to time by the Management.

Requirements:

· Minimum Diploma or Degree in Computer Studies/Information Systems

· Minimum 5 years of IT experience in the hotel industry

· Hands-on knowledge in hotel business applications such as Opera PMS, S&C, Materials Control, SAP and POS

· A self-driven and strong team player with the ability to work independently

· Meticulous and organised

· Strong project and time management skills

· Possess good interpersonal and communication skills

JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

Role Summary

The Operating Manager is responsible for overseeing the day-to-day operations of the business to ensure the smooth and efficient running of all departments. This role involves managing staff, ensuring high levels of customer service, maintaining operational standards, and overseeing financial performance. The Operating Manager will also be responsible for ensuring compliance with health and safety regulations, managing inventory and supplies, and driving marketing and promotional efforts to optimize operational performance.

Key Responsibilities

1. Staff Management:

• Provide leadership and support to ensure staff productivity and morale.
• Conduct performance evaluations and provide feedback for employee growth and development.

2. Customer Service:

• Ensure excellent customer service standards are met consistently.
• Monitor customer satisfaction and implement strategies for improvement.

3. Quality Control:

• Develop and enforce quality control procedures to ensure products and services meet company standards.
• Conduct regular inspections and audits to identify areas for improvement.

4. Financial Management:

• Oversee budgets, financial reporting, and profitability analysis.
• Monitor and manage operational costs and expenses.
• Ensure adherence to financial targets and business performance goals.

5. Inventory and Supplies Management:

• Ensure adequate inventory levels are maintained, avoiding overstocking or stockouts.
• Monitor inventory turnover rates and adjust purchasing strategies accordingly.

6. Health and Safety Compliance:

• Ensure all operational activities comply with health, safety, and environmental regulations.
• Conduct regular safety audits and implement corrective actions.

7. Marketing and Promotion:

• Monitor the effectiveness of marketing campaigns and adjust as needed.
• Develop community outreach and customer engagement strategies to increase brand visibility.
• Track customer trends and feedback to help shape future marketing initiatives.

8. Operational Efficiency:

• Streamline processes to improve operational workflow and reduce inefficiencies.
• Implement and monitor key performance indicators (KPIs) for operational success.
• Identify and recommend areas for operational improvements and innovation.

Requirements

1. Education & Experience:

• Bachelor’s degree in Business Administration, Operations Management, or a related field (preferred).
• Proven experience (2-5 years) in operations management, preferably in a similar industry.
• Strong leadership and team management skills.

2. Skills & Competencies:

• Excellent communication, organizational, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of financial management, budgeting, and cost control.

3. Other Qualifications:

• Understanding of health and safety regulations and compliance.
• Ability to work under pressure and meet deadlines.
• Flexibility to adapt to changing operational demands.

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper managemen

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Creative Content Manager to join their team
• Starts off as a 12 months contract

The Job

• Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.
• Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

The Talent

• Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI tools in content production.
• Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Proven ability to create content that captivates and drives engagement.
• Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Excellent command of spoken and written English and Chinese to liaise with Mandarin speaking clients.
• Strong social media following that reflects knowledge and execution of successful content strategies.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Creative Content Manager
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Creative Content Manager to join their team
• Starts off as a 12 months contract

The Job

• Setting content strategy and driving engagement on our social platforms targeted at corporate clients. Develop and implement engaging social media content that aligns with the bank's brand and marketing goals, ensuring posts are optimised for reach and virality.
• Oversee the creation of multimedia content, including videos, graphics, and written posts, ensuring high-quality and engaging material that resonates with the target audience.
• Stay updated on the latest social media trends, fads, and platform updates to incorporate into the bank's social media strategy.
• Build and foster a community around the bank’s social media channels by actively engaging with followers and responding to feedback.
• Utilise expertise in social media algorithms to adapt content strategies that maximise organic reach and engagement.
• Analyse social media metrics and translate insights into actionable strategies to improve performance, engagement, and conversion rates.
• Create, review, and post content in both English and Chinese to effectively engage a diverse audience.
• Work with cross-functional teams, including design and marketing, to ensure cohesive messaging across all platforms.
• Support marketing campaigns by generating content tailored for social media that enhances reach and campaign effectiveness.
• Regularly test new ideas and formats to stay ahead of the curve and drive continuous improvement.

The Talent

• Demonstrated experience in social media management and content creation. Experience working with financial institutions is a plus. Familiarity with the use of various AI tools in content production.
• Strong understanding of backend algorithms for major social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok, WeChat).
• Proven ability to create content that captivates and drives engagement.
• Data and results-oriented with the ability to analyse key performance indicators and make data-driven decisions.
• Excellent command of spoken and written English and Chinese to liaise with Mandarin speaking clients.
• Strong social media following that reflects knowledge and execution of successful content strategies.

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Creative Content Manager
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values Opportunity, Knowledge, Support, Integrity and Results help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

*Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Executive/ Senior Executive/ Assistant Manager, Events Management

Kaplan Singapore is seeking a creative and results-driven Assistant Manager, Events Management, to lead the planning and execution of key institutional events such as Open Houses, Graduation Ceremonies, and Launch Events. In this role, you will ensure seamless event delivery through meticulous planning, effective multi-stakeholder coordination, and on-site leadership. You will also be responsible for aligning cross-functional teams, managing budgets, and upholding Kaplan's high standards to deliver exceptional event experiences. If you are passionate about event management and thrive in dynamic environments, we would love to hear from you.

Roles and Responsibilities:

• Event Planning and Management
  • Develop and oversee detailed plans for Open Houses, Graduation Ceremonies, Launch Events, etc., ensuring timelines and objectives are met.
  • Manage logistics, including venue selection, setup, audiovisual requirements, and vendor contracts.
  • Prepare comprehensive event briefs to guide all involved teams.
• Content Production and Management
  • Collaborate with internal stakeholders to conceptualise and produce event-related content, including promotional materials, event programmes, video scripts, and digital assets.
  • Coordinate on-site content creation, such as event photography and videography, to capture key moments and ensure high-quality outputs.
  • Oversee post-event content, including highlight reels, testimonials, and reports, to support ongoing marketing efforts and internal reviews.
  • Ensure branding and messaging consistency across all event-related materials.
• Stakeholder Coordination
  • Work closely with internal teams such as Recruitment, Admissions, Academic, Facilities and Programme Management teams to achieve event goals.
  • Engage and manage external vendors for services such as catering, dcor, and audiovisual support.
  • Act as the primary point of contact for all event-related activities and communications.
• Team Briefing and Leadership
  • Conduct pre-event briefings to align stakeholders on roles, responsibilities, and expectations.
  • Lead on-ground execution teams during events, ensuring smooth operations and addressing challenges in real time.
  • Facilitate post-event reviews and debriefs to gather feedback and improve future events.
• Budget and Resource Management
  • Develop and manage event budgets, ensuring efficient allocation of resources.
  • Track expenses and prepare financial reports post-event.
  • Identify opportunities for cost optimisation while maintaining quality standards.
• Quality Assurance and Feedback
  • Ensure event branding, setup, and guest experience meet institutional standards.
  • Collect and analyse feedback from attendees and stakeholders to continuously refine future events.
• Risk Management and Compliance
  • Identify potential risks and develop contingency plans to mitigate disruptions.
  • Ensure all events comply with safety regulations, institutional policies, and contractual obligations.
• Support any other tasks as assigned by Supervisor or Head of Department
  • Assist in ad hoc projects that align with the institution's broader marketing and recruitment objectives.
  • Respond promptly to any last-minute content needs or adjustments, ensuring flexibility and responsiveness to meet evolving marketing goals.

• Bachelor's degree in Events Management, Marketing, Communications, or a related field.
• Additional certifications in Event Planning or Project Management (e.g. CMP, PMP) are advantageous but not mandatory.
• Minimum 3-5 years of experience in event planning, content production, or project management
• Proven track record of managing large-scale events.
• Experience with content production, including creating event materials and multimedia assets.
• Strong leadership and team management skills, with experience coordinating multi-stakeholder teams.
• Flexibility to work evenings and weekends during event periods as required.
• Familiarity with risk management and safety compliance protocols
• Knowledge of budgeting and financial management for events
• Basic skills in design tools e.g. Adobe Creative Suite, Canva) along with familiarity with video editing software for producing engaging multimedia content.
• Event management tools (e.g., Eventbrite) and project management software

• Working Hours: Monday to Friday, 9am to 6pm
• Work Arrangements: Hybrid (Blend of in-office and remote work)
• Location: Singapore (Central Area: Dhoby Ghaut MRT/Little India MRT/Rochor MRT)