Job Description

We are now looking for an experienced person to spearhead the retail sector. To create solid relationships with key retail partners and grow the company’s revenue in the assigned channel. Key responsibilities include growing the company's revenue by identifying new business opportunities to maximize distribution, sales and profitability in the modern trade channel. He/She is expected to work closely with multiple stakeholders, both internal and external parties. From time to time, he/she may be assigned other projects or tasks.


Key Responsibilities:

Account Management:

Develop and maintain strong relationships with key accounts within the modern trade sector.

Act as the main point of contact between the company and key clients, addressing their needs and ensuring customer satisfaction. Collaborate with internal teams, including sales, marketing, and supply chain, to align strategies and achieve mutual business objectives.

Manage the operational set-up, monitoring and maintenance of campaigns and contents on the related channels; and day-to-day marketing / operations.

Sales Strategy:

Develop and implement sales strategies to drive revenue and market share growth within the modern trade channel. Analyze market trends and competitor activities to identify opportunities and potential threats. Work with partners to execute 4P (product, price, place, promotion) strategies to achieve the desired sales target set.

Negotiation and Contract Management:

Negotiate and finalize agreements with key accounts, ensuring mutually beneficial terms.

Manage contracts and agreements, ensuring compliance and addressing any issues that may arise.

Business Development:

Identify new business opportunities within the modern trade sector.

Explore and develop innovative ways to expand the company's presence in the market.

Market Analysis:

Conduct regular market analysis to stay informed about industry trends, consumer behaviour, and competitive landscape. Use market insights to make informed recommendations for product development, pricing, and promotional activities.

Forecasting and Reporting:

Develop accurate sales forecasts and reports, providing regular updates to senior management.

Monitor key performance indicators (KPIs) and adjust strategies as needed to meet or exceed targets.

Cross-functional Collaboration:

Collaborate with cross-functional teams to ensure seamless execution of promotions, product launches, and other initiatives. Provide feedback to internal teams based on market insights and customer feedback.

Continuous Improvement:

Proactively identify areas for process improvement and efficiency within the key account management function. Stay updated on industry best practices and implement relevant improvements.

Job Requirements

· Proven experience as a Key Account Executive in the modern trade sector

· Well versed in Microsoft Office

· Ability to manage multiple projects

· Able to work in a fast-paced environment

· Possess initiative, strong communication and interpersonal skills

· Able to work well independently as well as in a team

· Diploma / Degree in Business Management / Marketing or equivalent is an added advantage

· Possessing driving license is an added advantage

• Contribute to the development and implementation of CRM marketing automation, journeys, and processes to enhance business efficiency.
• Utilize CRM tools to analyze the customer database, extract insights, and collaborate with cross-functional teams to implement recommendations.
• Serve as the custodian of data for the brand, ensuring the maintenance, monitoring, and updating of the customer database in alignment with internal data quality policies.
• Assist in the allocation of leads and closely monitor follow-up tasks by the sales team.
• Generate and analyze results from CRM campaigns, extract insights, and propose data-driven ideas and recommendations.
• Identify and suggest suitable target audiences/segments for sales and after-sales marketing campaigns.
• Track, generate and analyse weekly sales funnel and campaigns reports.
• Customer profiling, data mining and customer need analysis

• Diploma/Degree holders in Marketing / CRM / Business Administration.
• 1-2 years of Marketing/CRM-related experience.
• Knowledge of CRM principles and customer journeys.
• Meticulous and well-organised with the ability to multitask under pressure

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $4,000 with Bonus
• At least 1 year of Marketing/CRM-related experience

Job Description & Requirements

The Event Executive solicits and books all types of events or corporate business from various sources of leads. He/She responds promptly to all telephone and walk-in enquiries about events and catering space, and needs to possess good knowledge in all banquet space, facilities and capabilities of competitive market to secure the events for the property.

The Event Executive assists clients in programme planning, packaging and menu selections according to client's requirements and needs. He/She also has to conduct tours of the property with event planners and potential clients; prepare the banquet event order according to established procedures and standards; coordinate the services for these events (accommodation, transportation, facilities, catering, security, special needs, displays and signages); and finalise all bookings maximising all revenue potential by up selling in all revenue producing areas.

The Event Executive is responsible for the quality of service and adherence to policies and procedures for the department, and provides after-sales service and in particular to guest/customers' complaints.

~ Acquire industry knowledge
~ Apply basic negotiation skills and techniques
~ Apply principles of revenue management
~ Conduct market profiling
~ Documenting project processes and outcomes
~ Engage in service innovation initiatives
~ Establish relationships for customer confidence
~ Facilitate effective communication and engagement at the workplace
~ Facilitate effective work teams
~ Implement process improvement change
~ Implement sustainable operations using green initiatives
~ Maintain personal image and emotional competence to manage self and team at the workplace
~ Monitor guest/customer experience
~ Monitor relationship with guests/customers
~ Monitor workplace safety and security
~ Resolve guest/customer concerns and feedback
~ Secure prospect commitment
~ Sell products and services
~ Write reports

Job Purpose 

Supporting the Management Accountant and Finance Business Partner to ensure that insightful management information is delivered in an accurate and timely manner to meet internal deadlines. 

Responsibilities 

• Assist with the production of monthly management accounts.
• Assist with the production of quarterly forecasts and annual budgets for relevant companies. 
• Posting of monthly journals including accruals and prepayments. 
• Provide variance analysis where required to forecast/budget with explanations.
• Meet group reporting deadlines. 
• Monthly bank reconciliations.
• Completion of monthly balance sheet reconciliations (including intercompany accounts and transactions); flagging issues and communicating these.
• Continual focus on improving reporting and accounts production process. 
• Management of the year-end process and assist in dealing with audit queries. 
• Prepare flash sales figures (mid-month and end of month). 
• Completion of local tax compliance documents (where applicable). 
• Other ad hoc duties and projects as required.
• Support and cover Credit Control and Purchase Ledger when required.

Requirement: 

• Min Diploma in Accountancy with 2 years
• Strong IT skills for communication and documentation (ie. Excel, Outlook)
• Accuracy skills for capturing information. 
• Part qualified preferred (or previous experience considered). 
• Experience of multi-currency ledgers and foreign exchange an advantage. 
• Experience of dealing with foreign subsidiaries an advantage.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for an IT Executive to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Responsibilities

• Manage IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Requirements:

• Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).
• Fresh graduates are welcome to apply. For Senior IT Executive, at least 2 years’ experience in the IT field in a relevant role is required.
• Responsible and solution-oriented.
• Ability to learn to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and task management skills.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

• Serve as the primary point of contact for resolving issues related to warranties.
• Take responsibility for all Cars & Bikes warranty/campaign Key Performance Indicators (KPIs).
• Handle violations related to the delivery stoppage of Cars & Bikes.
• Oversee the Work in Progress (WIP) status for Cars & Bikes.
• Compile monthly reports for the Aftersales Director. Initiate process improvements with implementations to enhance and uphold the quality standards of warranties.
• Monitor and assess all claims for Cars & Bikes, aiming to reduce write-off settlements to not exceed the set target.
• Conduct a weekly review of rejection claims, highlighting the top 3 rejections monthly, and sharing information with workshops and service centers to address common faults for improvement.
• Prepare rejection reports for quarterly Internal Audits across all centers.
• Conduct monthly Internal Audits for Warranty Parts storage.

• Minimum Diploma in any fields with at least 3 years of supervisory experience in automotive industry
• Proficiency in Computer skills such as Microsoft office
• Experience in handling car/bike warranty

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $5,000 with Bonus
• Experience in handling car/bike warranty

Details:

• Up to $4,900 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies.

Job Purpose:

• Manage financial accounting for companies within the Singapore Group.
• Coordinate with shared services for day-to-day finance operations, ensuring accurate accounting records and timely reporting.

Responsibilities:

Financial Accounting:

• Prepare monthly closing journal and review accounts reconciliations.
• Monitor monthly inventories aging report for NRV adequacy.
• Control chart of accounts, review consistency, and manage account creation/archiving.
• Review stock take reconciliation and assist in annual policy renewal.
• Support external audits and ensure compliance with accounting standards.
• Submit Benefit in Kind (BIK) - Car and Car-related Benefits.
• Handle Annual Statutory Accounts and XBRL. GST and Tax:
• Review GST submission workings and conduct GST reconciliation tests.
• Prepare tax and deferred tax computations for accounting provision.
• Finalize corporate tax computations for review by HO and tax consultants. Fixed Assets and Capex:
• Review and maintain records for capex and fixed asset requisitions.
• Manage the asset register and demo car records for franchises.
• Coordinate with shared services and operations on day-to-day accounting matters.
• Assist in budget and forecast preparation and finalization.
• Maintain SG Insurance Policy master file and coordinate insurance coverage for company assets.
• Implement and test new programs to ensure functionality based on requirements.
• Set up parameters and interfaces in GDMS for new models/franchise.

Requirements:

• Minimum Diploma in Accounting & Finance with 5-6 years' experience or Degree in Accounting & Finance with 3-4 years' experience.
• Strong Excel skills.
• Ability to thrive in a fast-paced environment.
• MNC background will be added advantages.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

As an Accounts Payable, you will play a crucial role in ensuring accurate financial transactions, timely payments, and assisting in ad-hoc payroll processing. This position demands meticulous attention to detail, time management to meet datelines and month-end closing working along with the FM. There will be some form of cash handling and cashiering working with income auditor.

1. Accounts Payable:

• Daily input of all Tax invoices received into SUN accounting system,
• Process Tax invoices and Expense claim reports for payment approval.
• Prepares payment via OCBC Velocity single or batch run for approval and authorization.
• Verify and reconcile vendor statements (SOA) to maintain accurate and complete records.
• Ensure compliance with internal policies and external payment regulations.
• Resolve discrepancies with vendors and internal departments.
• Manage cash float reimbursement, working with income auditor.

2. Payroll Processing (Assisting FM):

• Administer and process ad-hoc payroll accurately and timely, verified by HR.
• To address employee inquiries related to ad-hoc payroll matters.

3. Payroll Processing (Assisting FM):

• AP and GST Reporting:
• Prepare, reconcile accounts payable and timely close of AP for month-end closing, working with Procurement and Receiving on early cut-off of invoices,
• Prepares the accruals journal at month end for regular suppliers and delivery dockets not paid.
• Collaborate with the finance team to provide accurate financial data.
• Reconcile bank statements and credit card transactions and ensure accuracy of all financial transactions.
• Prepare quarterly GST Input tax returns for review.
• Other ad-hoc assignments and projects as needed.

Qualifications:

• Bachelor's degree in Accounting, Finance, or related field.
• Previous experience in both accounts payable and payroll functions, preferably in the hospitality industry.
• Strong understanding of accounting principles, tax regulations, and labor laws.
• Proficiency in relevant accounting software and Microsoft Office Suite.
• Excellent attention to detail and organizational skills.
• Effective communication and interpersonal abilities.
• Proven ability to work under pressure and meet deadlines.

The Opportunity:

We, at Flywire, are seeking a smart, driven, and high energy Account Executive to help us grow our travel vertical in the APAC region. This Account Executive will be responsible for attracting new business clients to our cross-border payments solution using effective prospecting methods and communication skills. Beyond book smarts, this individual should be a great team player who is fueled by success. You should have an ease with people, an ability to develop relationships easily and confidence in our payments solution.

• Build and manage client relationships through the sales lifecycle, bringing on new accounts, as well as encouraging referrals and integration enhancements 
• Create and sustain remote outbound activity to generate leads (i.e. hunt new business)
• Create inbound lead activity (e.g. creating content or webinars)
• Serve sales inquiries in an efficient and professional manner
• Identify unmet needs to build new products and services and improve our customer service
• Track all activities and opportunity funnel in CRM System
• Project manage the delivery and implementation of our solution with product, technical, operational and marketing team Support sales & marketing on different efforts (Lead campaigns, new market research etc.)
• Explore new market opportunities in the travel industry within APAC

Company Overview

Headquartered in Singapore, Caldecott Music Group is a global music industry investor, innovator, and operator spanning multiple sectors, including digital (BandLab Technologies), media (NME Networks), and manufacturing and retail (Vista Musical Instruments). By integrating the physical, digital, and social supply chain around music, CMG brings together brands and people who are passionate about music, allowing them to deliver authentic content, products, and experiences for all music lovers.

Overview

We are seeking a passionate and experienced Brand Strategy Executive to join our team in Singapore. The successful candidate will play a pivotal role in shaping our brand strategies on a global scale, driving innovation, and ensuring brand consistency across diverse markets.

Key Responsibilities

• Conduct comprehensive brand research, market analysis, and consumer behaviour studies to inform strategic decisions and brand positioning.
• Collaborate cross-functionally with marketing, design, and product teams to develop insights and execute brand strategies aligned with business objectives.
• Manage multiple projects simultaneously, overseeing timelines, budgets, and resources effectively.
• Establish and maintain streamlined processes to optimise efficiency and maintain brand integrity across various touchpoints.

• Bachelor’s degree in Marketing, Business Administration, Communications, or related field. A Master’s degree is a plus.
• Experience in brand strategy, marketing, or a related role, preferably in a global or regional capacity.
• Proven track record in conducting brand research, developing impactful brand strategies, and guiding successful brand initiatives.
• Strong project management skills with the ability to multitask and prioritise in a fast-paced environment.
• Exceptional communication, interpersonal, and presentation skills.
• Passion for music is a must.

• Flexible Work Arrangement
• Competitive Remuneration
• Healthcare, Dental & Insurance Programme
• Various Leave Benefits eg. birthday, volunteer, family care, childcare
• Long Service Awards
• Employee Referral Programme
• Gym Membership Discount
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products

• Permanent position with variable bonus
• Candidates with no experience are welcome
• Opportunities to travel abroad for business purposes
• Effectively bilingual in English and Mandarin due to business needs. Other spoken language is an added advantage

Roles & Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

• Degree Holder in Marketing / Business
• Travelling required
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills
• Effectively bilingual in English and Mandarin. Other spoken language is an added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus
• Opportunities to travel abroad for business purposes

Details:

• Up to $4,900 + VB
• 5 Day work week, 8.30pm to 6.00pm
• MNC Companies.

Job Purpose:

• Manage financial accounting for companies within the Singapore Group.
• Coordinate with shared services for day-to-day finance operations, ensuring accurate accounting records and timely reporting.

Responsibilities:

Financial Accounting:

• Prepare monthly closing journal and review accounts reconciliations.
• Monitor monthly inventories aging report for NRV adequacy.
• Control chart of accounts, review consistency, and manage account creation/archiving.
• Review stock take reconciliation and assist in annual policy renewal.
• Support external audits and ensure compliance with accounting standards.
• Submit Benefit in Kind (BIK) - Car and Car-related Benefits.
• Handle Annual Statutory Accounts and XBRL. GST and Tax:
• Review GST submission workings and conduct GST reconciliation tests.
• Prepare tax and deferred tax computations for accounting provision.
• Finalize corporate tax computations for review by HO and tax consultants. Fixed Assets and Capex:
• Review and maintain records for capex and fixed asset requisitions.
• Manage the asset register and demo car records for franchises.
• Coordinate with shared services and operations on day-to-day accounting matters.
• Assist in budget and forecast preparation and finalization.
• Maintain SG Insurance Policy master file and coordinate insurance coverage for company assets.
• Implement and test new programs to ensure functionality based on requirements.
• Set up parameters and interfaces in GDMS for new models/franchise.

Requirements:

• Minimum Diploma in Accounting & Finance with 5-6 years' experience or Degree in Accounting & Finance with 3-4 years' experience.
• Strong Excel skills.
• Ability to thrive in a fast-paced environment.
• MNC background will be added advantages.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

The Office of Campus Housing (OCH) serves to make NTU, the university with the best-in-class campus for learning, working, and living. OCH has a mission to provide optimal on-campus living environment for students and faculty to excel in learning, research, teaching and other NTU related work. It is responsible for student and faculty housing on campus, the sports and recreational facilities, and its related services.

We are looking for individuals who have a strong passion for delivering exceptional service to residents of the University’s student and faculty housing, and athletes and users of sports & recreation facilities on campus. 

The role provides the successful candidate with the opportunity to develop, contribute and grow oneself holistically across areas of excellence in customer relationship management or other leadership positions within the Department.

If you have a degree with more than 3 years of general working experience, you may be the one whom we are looking for.  Having an experience in hospitality sector, especially hotel, hostel or related industry would be advantageous for this role.

The incumbent is required to:

• Manage OCH intranet and internet website, which includes working closely with stakeholders to ensure that website content is accurate and up-to-date at all times, consistent with NTU’s and OCH’s branding and messaging, and user experience is continually improved and refined.

• Manage office administration to ensure the smooth and efficient operations of OCH, which entails creating and maintaining an organised and efficient office environment so that workflows, processes, and systems are structured and optimised to achieve effectiveness and productivity. It includes monitoring and updating all administrative recordings (e.g., office assets and phone lines), office supplies and equipment (and initiating procurement as needed).

• Support the hiring and onboarding of new staff (including Temps and Student Assistants), including all logistical requirements and setup, and OCH internal communications.

• Plan, coordinate and organise OCH events such as engagement sessions, team bonding, learning journeys and training sessions.

• Assume the role of wellbeing ambassador in OCH, with responsibilities including coordinating and sending congratulatory and condolences messages and gifts to OCH staff.

• Plan, and organise senior and middle management meetings (e.g., MT and EMT meetings respectively), including organising agenda, setup of meeting and note-taking at meetings.

• Provide comprehensive administrative and secretariat support to OCH senior officers, including tracking action items and tasks assigned during senior and middle management meetings, drafting document and presentation slides, performing research and analysis for strategic projects, as well as managing calendars, organising and scheduling meetings and appointments for OCH senior officers.

Requirements

• A degree in any discipline

• 3 years of working experience is preferred

• Work experience in hospitality sector, especially hotel, hostel or related industry would be advantageous

• ​Good interpersonal skills

• Excellent written and verbal communication skills

• Proficient in MS Office Applications (Word, PowerPoint, Excel, Access etc.)

• Resourceful, strong problem-solving skills and ability to manage deliverables under tight timelines.

• Ability to adapt and use of enterprise IT systems

The Continuing Education and Enrichment (CEE) department of Metropolitan YMCA (MYMCA) Singapore endeavours to be a progressive continuing education provider that delivers high-quality, innovative and responsive programmes to learners of all ages through strategic collaborations. The department serves both adult learners and children from three years old.

The Senior Executive, Learning Delivery adds value and contributes to the growth of the Continuing Education and Enrichment (CEE) Department by ensuring the smooth operations of clients satisfaction, admin and logistics operations.

Responsibilities:

1. Programmes Delivery Operations

• Plans and executes business and learning delivery operations for all programmes, classroom learning and events at MYMCA and external venues
• Uses digital tools and systems that support an efficient and accurate learning delivery process and follow-up
• Be present, follow up on the deliverables and outcome of all learning activities – some week nights and/or weekends will be affected
• Leverage on SkillsFuture Singapore’s (SSG) Training Partners’ Gateway (TPG) to submit coursewares and documents related to learners’ learning
• Knowledgeable in the SSG funded programmes’ schemes
• Instructors’ Management
• Develop, maintain and update department’s related policies, SOPs and record keeping of official documents

2. Programmes Development –

• Establishes network with external stakeholders and market programmes
• Works with Programmes Leads on instructors’ availability
• Builds collaborative relationships with external stakeholders

Requirements:

• Passionate about continuous learning for both adults and children
• At least 3 years of operations and business development, hands-on experience in the education and training sector
• Skilful and knowledgeable with the various funding schemes from the public agencies, and the use of Training Partners Gateway (TPG) and online learning platforms such as Teachable, Udemy, Coursera and etc is preferred
• Independent and confident in using digital and web technologies to conduct trainings, webinars, seminars and etc
• Has initiative, resourceful, good interpersonal skills, detail-oriented and creative in publicity
• Ability to follow through programmes and projects implementation
• Possess the ACTA/ACLP and/or a Degree/Diploma in related disciplines
• Proficient in Microsoft Office Applications

Job Description

• Lead the team to ensure standards and procedures are applied in daily operations.
• Responsible for the operation and administration of Housekeeping and Linen Room.
• Ensure the cleanliness and maintenance of all guest rooms and public areas/ facilities.
• Control and monitor housekeeping inventory and supplies.
• Attend to guest requests and resolve guest complaints when necessary.
• Oversee quality and performance of outsourced / contract services and employees.
• Implement training/ development plans for staff.
• Periodic inspections of guest rooms and public areas.
• Prepare and submit daily/ monthly reports and data for management update and decision making.
• Any other duties as assigned.

Job Requirements

• Preferably Diploma/ Degree/ Professional Qualifications in Hotel Management.
• Min 6 – 8 years of housekeeping experience inclusive of 2 – 3 years in an executive position.
• Possess strong analytical and problem resolution skills.
• Ability to handle multiple tasks under time and resource pressure.
• Self-motivated individual with excellent interpersonal, oral and written communication skills.
• Excellent team player with time management skills.
• Able to manage priorities and deadlines.

Please refer to our website https://www.relcih.com.sg/ for more information on the Company.

Interested candidate please send your resume to [email protected] or contact HR @ 9149 3159 to make an appointment.

• Permanent position with variable bonus
• Candidates with no experience are welcome
• Opportunities to travel abroad for business purposes
• Effectively bilingual in English and Mandarin due to business needs. Other spoken language is an added advantage

Roles & Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

• Degree Holder in Marketing / Business
• Travelling required
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills
• Effectively bilingual in English and Mandarin. Other spoken language is an added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus
• Opportunities to travel abroad for business purposes

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

This role will report to the Customer Service Team Leader.

As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2 support staff. This role requires you to have a strong interest in consumer electronic products and keeping up-to-trend with the technologies. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.

Job Descriptions:

1. Provide timely, accurate and quality responses to complex cases, complaints and VIP customers via various contact points such as Emails, Live Chats and Phone Line
2. As the 2nd level support, review escalated cases and provide advice to frontline agents
3. Build sustainable relationships and act as the liaison between customer service department and various BUs such as technical team, operations team, etc.
4. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction
5. Identify emerging issue with products and provide insights to Team Leader early through data collection and an 'eye for details'
6. Audit works submitted by agents to ensure data integrity and accuracy
7. Analyze customer data and feedback to identify trends and opportunities for improvements. Work with Team Leader to design and implement changes

• Diploma from a recognised institution

• Fluent, professional English, ability to speak another local language (Tamil, Malay, Chinese) will be favourable.
• Previous experience working in a contact center (technical support and e-commerce will be an advantage)
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TVs, etc
• Strong interest in consumer electronics and technology
• Think big - make decision based on risk assessment and proper judgement
• Be a self-starter and always seeks to improve yourself - dare to step outside of your comfort zone
• Data driven - you will be required to generate data, structure them and provide insights

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

The position is responsible for supervising the overall culinary operation and hygiene standards of the assigned outlet and to maintain high standards of quality of food offering. Main responsibilities will include, but are not limited to, maximising revenue, achieving targets such as P&L budget and forecast, adhering to HACCP standards, food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Responsible for the quality of all food served throughout the Chinese restaurant and Chinese banquet and ensures that the food presented to guests is consistently of high quality standards.
• Responsible for the planning, co-ordination and supervision of all menu implementations.
• Constantly be alert on freshness, presentations and temperature of food served.
• Creates and develops menus, new dishes and recipes by keeping up with the latest market trends and guests’ requests, aligned with budgeted food costs.
• Supervises all food tasting sessions.
• To be profitable and cost conscious and needs to be responsible for the daily requisitioning of all perishable and non-perishable food items.
• Constantly finds ways to further improve the food cost through strategic purchasing and working process, without negatively affecting pre- determined quality standards.
• Be responsible and accountable for the overall food cost as well as non-food costs such as kitchen supplies, energy costs, utensils and operating guest supplies.
• Controls and ensures that expenses/purchases/requisitions are within budget limits and maintains food gross profit set by the hotel.
• Ensures food portioning, serving, requisitions/receiving from stores is properly controlled/minimised wastage, in line with Standard Operating Procedures.
• Demonstrates management abilities and knowledge relating to budget matters such as Labor Costs, Training Expenses, Operating Equipment and Food Cost etc.

Hygiene And Sanitation

• Ensures a professional running of his/her kitchens and an agreed quality, hygiene and other standards are kept or surpassed at all times in line HACCP and local authorities standards.
• Communication of local requirements, food sanitation laws, safety regulations and other to all staff.
• Ensures the grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environment Agency (NEA) standards.
• Conducts weekly kitchen walk-through and ensures that the kitchen sanitation and Engineering maintenance and standards are met as well as to take action if required.
• Ensures that the open kitchen is well organised and presentable at any given time.
• To be careful in preventing the usage of spoiled or contaminated products in any phrase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management And Leadership Of The Culinary Team

• Provides leadership, training and supervision on all production in the kitchens and oversees the quality as well as timely distribution of the food product originating from the kitchen.
• Influences the skills, knowledge, attitude, communications and team spirit of his/her assigned kitchen.
• Constantly strives to improve kitchen operating procedures.
• Proposes and initiates when approved, new services and products for our guests.
• Ensures disciplinary and grievance procedures are properly adhered to and followed.
• Be aware of and complies with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
• Ensures that positive working relations with other departments are fostered giving cooperation at all times.
• Fosters positive thinking and motivation by giving active assistance and advises on more effective ways of running the kitchens.
• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure a correct and professional operation is conducted and ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submit to Chef’s Office by 12pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and give Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture department on hiring of colleagues, ensuring that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Ensures that daily line-up is conducted within respective outlet.
• Ensures that all deadlines are met.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, Learning And Development Of Culinary Team

• Stream lines all training requirements and coordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Handles customer comments and complaints and takes swift corrective action after consultation with the department head concerned.
• Performs any other reasonable duties as required by the department head from time to time.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.

Hand In Hand OTC is a private occupational therapy centre that provides family-centred occupational therapy services for both local and overseas individuals . We are seeking dynamic individuals to grow with us.

Job and Responsibilities

Provide day to day support of HR and administrative functions

Basic HR and admin duties such as – prepare monthly payroll, filling, update record

Maintain the HR database – annual leave, medical leave, medical claims, reimbursement, employee handbook, letter of appointment, etc

Handle employees expense claims

Manage the Centre daily operations.

Manage corresponding email, faxes, mails & telephone calls.

Attend to parents/customers' enquiries

Schedule for Assessment and OT sessions

Liaise closely with management and therapist

Prepare weekly schedule

Prepare invoices and payments through quickbook

Any other HR, administrative duties as assigned

Requirements:

Diploma qualifications, specializing in Human Resource Management is an advantage; with at least 1 years related experience

Good customer service attitude

Good interpersonal and communication skills

Proficiency in Microsoft Office

If you are interested to become part of a growing team, do apply and meet us for a chat.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on the conversion of inbound and self-sourced leads
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
• Build and adapt sales strategies to meet customer and business needs 
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Improve existing lead acquisition channels in conjunction with internal teams
• Identify product development opportunities through customer feedback and experiences

• A minimum of 5 years working with external clients, with a proven track record selling products
• Sales & Marketing experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• A networker by heart with outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Inside sales experience prospecting and qualifying leads
• Hubspot experience preferred
  

• An industry competitive salary package and performance bonus 
• A health care allowance
• An environment that encourages innovation and the autonomy and  freedom to apply your expertise
• Hybrid working arrangement
• A fast paced and exciting work environment with a supportive team of fellow hustlers building an amazing company culture

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

About the Opportunity

We are currently seeking dynamic professionals to join our managed Healthcare team to drive the development and expansion of our Healthcare service provider network.

What You'll be Doing

• Build strong and strategic relationships & partnerships with new and existing panel providers to drive improved value & outcomes for our patients and ensure that quality of care and operational targets are achieved.
• Manage day-to-day delivery of operational activities including project management, reporting, implementation, problem resolution and other activities to facilitate strong relationships with providers.
• Identify and resolve operational issues with a positive approach.
• Provide support in panel management, panel recruitment and engagement to facilitate seamless delivery of services.
• Provide insights to the development, review, and negotiation and of provider contracts.
• Manage communication with providers including escalations & resolutions to issues, provide advisory to providers regarding current processes, new or updated policies and procedures.
• Monitor, review, report and conduct analysis on provider performance, metrics and data such as billing, utilization, referrals, benefit design and service quality for operational and business planning.
• Review potential business opportunities, functional models, process improvements, and propose optimal solutions that enhances service efficiency, patience-centered care and patient experience.
• Drive improvement in patient care management.
• Support any other ad-hoc projects assigned by Supervisor.

What We Are Looking for

• Degree in Health management services or business related courses.
• Highly developed interpersonal, communication and stakeholder management skills.
• Demonstrate positivity and adaptability towards day-to-day tasks.
• Exceptional analytical, organisation skills and problem-solving skills.
• Passional about driving change to improve business outcomes and promote improvement ideas.
• Strong knowledge of Singapore Healthcare provider community.

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

What You Will Be Doing

• Process Coordination: Co-ordinate and maintain efficient process for operations and activities within the department, and supporting operations to ensure effectiveness and compliance with standards.
• Stakeholder Liaison: Act as a liaison between internal and external stakeholders, facilitating communication and collaboration on administrative matters pertaining to student records and related activities.
• Student Support: Address student enquiries promptly, providing comprehensive solutions for routine and escalated cases, fostering a positive and supportive environment for student success.
• Workflow Documentation: Document and continuously improve workflow procedures for departmental activities, optimizing efficiency and effectiveness.
• Programme Operations Oversight: Participate in the operations of programmes, including billing, student academic records, deferment, transfers/withdrawals, major/minor declarations, academic warnings/terminations, and graduations. Resolve issues that arise with precision and timeliness.
• Data Analysis and Reporting: Prepare statistics and generate reports for both internal data requests and reporting purposes, ensuring accuracy and timely delivery of information.
• Guides and Training Material Development: Create comprehensive guides, FAQs, and workflows for internal staff and students, aiding their understanding and usage of new systems effectively.
• System Testing and Support: Provide support for data migration and conduct essential pilot testing for new system functionalities. Resolve major issues before roll-out, ensuring a smooth transition for the team and making necessary adjustments.

Job Requirements

• Degree/Diploma holder.
• At least 1 year of relevant work experience.
• Able to work independently.
• Must be IT-savvy.
• Resourceful and able to multi-task.
• Team player with good communication and interpersonal skills.
• Good problem solving and troubleshooting skills.
• An effective planner and organizer.

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

This is an exciting opportunity to be a part of a growing company, where you will be responsible for the operational and financial performances of the clinics. Reporting to Clinic Operations Manager, you will be highly involved in managing all aspects of the day-to-day clinic operations, not limited to rostering, processing and providing data and information, lead and manage people, programmes and initiatives, and support senior management in the delivery of business objectives and service standards.

What You'll be Doing:

• Oversee & manage assigned zone clinics to ensure clinic operations runs smoothly, including conducting routine checks on clinics.
• Support and promote new and existing business development initiatives and programmes and further development of services.
• Work closely with respective HR and Accounts colleagues to communicate areas relating to staffing requirements, employee feedback, and finance related queries.
• Keep abreast of MOH regulation requirements and ensure new policies integrate with clinic practices and workflow.
• Act as a role model for clinic staff to ensure high level of customer service standards, resolve escalated patient service feedback, and be a trusted partner to clinics for team discussions and feedback on workflow.
• Manage employee relationships including conducting training, employee appraisals, counselling, coaching and grievance management.
• Operate and manage clinic management system including clean-up for duplicate codes, standardise procedures/services code and pricing and develop user manual to document system functions and operation processes.
• Conduct review of the monthly inventory check of the medical consumables and non-consumables.
• Ensure clinics monthly revenue is healthy and kept within allocated budgets.
• Stand-in to perform clinic duties when required.
• Participate in Healthcare projects as directed by Clinic Operations Manager.

What We Are Looking for

• Minimum NITEC/Higher Nitec/GCE 'N' or 'O' level, with at least 5 years’ experience in managing outpatient clinic operations.
• Advanced knowledge in relevant Government and insurance schemes and subsidies.
• Advanced knowledge on MOH regulatory requirements for GP clinic, insurance providers program and process.
• Familiar in operating Clinic Management System.
• Possess strong interpersonal, communication and problem solving skills.
• Proven ability to lead a team responsibly, work flexibly and accurately with changing priorities and deliver a confidential and high-quality customer-focused service.
• Computer literacy.
• Office hours, but also able to commit to shift work based on GP clinic’s operating hours as and when required.

My Family Clinic is a subsidiary of Alliance Healthcare Group and as of today, we have 16 Clinic locations island-wide.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit:

• https://alliancehealthcare.com.sg.
• https://www.myfamilyclinic.com.sg.