Responsibilities

• Set up, prepare and model building development as planned /designed by Architect/QP, in BIM (Revit) – Architecture according to BCA BIM standards
• Competence in preparation of 2D and 3D AutoCad Drafting
• Draft submission Cover Letters addressing respective building authorities for various the project development stages
• Submission of drawings and documentations to all building authorities – URA, BCA, SCDF, LTA, NEA, PUB, NParks, etc to obtain respective Approvals /Clearances, including Amendments
• The above apply to all major stages of project development – DC, BP, Tender, Construction, and TOP/CSC.

Requirements

• Diploma in Architecture/ Built Environment/ BCAA Diploma in Architecture (Technology) or its equivalent
• Minimum 3 years of relevant experience in the construction industry
• Conversant in BIM (Revit) and AutoCAD platforms to perform drawing and design work
• Experience in Corenet Submission requirements, procedures and standards for BIM (Revit) and AutoCad (2D) format
• Experience in the use of BIM tools for design / tender / construction documentation
• Experience in annotations and descriptions for 3D models and 2D drawings.
• Knowledge in basic regulatory requirements (URA, BCA, SCDF, PUB, NEA, LTA, NParks, etc), and Arch related Codes of Practice
• Experience in annotations and descriptions for 3D models and 2D drawings
• Skills in presentation applications like V-Ray, Lumion, Enscape, etc will be advantage
• Possesses good interpersonal skills for coordination and collaborative processes on multi-disciplinary basis
• Only Singaporean

You will be expected to do case management work and monitoring of each case's development that is under your charge. You will need to draft legal documents competently and know how to do filing and be familiar with using the court's Elitigation system. Client management is essential to this job and you must be able to deal with situations in a mature manner.

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit / replacement recommendation to clients

5. On the job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement / process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of fault / breakdowns and rectification according to authorities / clients requirement.

9. Perform full set of testing complying to authorities / clients requirement.

10. Perform maintenance program and complying to authorities / clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• To assist Manager & Assistant Outlet Manager in the day to day operations of the outlets.
• To achieve team targets, ensure colleague’s engagement and guest’s satisfaction.
• Ensure efficient and effective F&B operation activities of the outlet.
• Provide training; improve colleagues’ knowledge on food, beverage, and service.
• Ensure that quality standards are met, and service distinctiveness is practiced.
• To assist in F&B beverage promotions
• Assist to control labor cost and productivity with creative scheduling.
• Monitor and assist to control all other expenses, wastages, and pilferage.
• Participate in marketing and promotion, and introduction of new products and menus.
• Assist to do monthly revenue, expenses, and labor forecasts.
• Assist to do month-end P&L reports, promotion postmortems and comparisons.
• Maintain food and service consistency.
• Check guests’ satisfactions. Recognize or handle unsatisfied guests.
• To conduct training for department staffs
• To monitor staff on the job training and training plan
• Carry out audits and training to improve customer satisfaction and service standards.
• Monitor and check on staffs’ personal hygiene.
• Assist to conduct daily shift briefings.
• Assist in conducting regular department meetings and discussions.
• To assist in counseling of staffs with regards to performance and conducting year-end appraisal
• Establish and enforce maintenance, repair, cleaning, and re-stocking schedules.
• Always comply with hotel and department policies and procedures.
• Assist guests regarding all beverage menu items in an informative and helpful way.
• Mix drinks and control the beverage stock as per guidelines.
• Extensive knowledge of coffees, beer, wine, and spirits
• Have full knowledge of beverage lists and promotions, all menu items, garnishes, contents and preparation methods.
• Ensure the front and back areas meet standard for cleanliness, proper set up, sufficient supplies and equipment (HACCP)
• To perform any other duties that may be assigned by the Management.

• Relevant work experience in Shipping Company or Freight Forwarding Company.
• Some knowledge of Shipping Operations will be advantage.
• Good communication skills and good command of English for both written and verbal.
• Customer oriented with good interpersonal skills and well organized.
• Proficiency in Microsoft Office Applications (Words, Excel, Outlook, Powerpoint etc).
• Team player with positive attitude, friendly, hardworking and responsible.
• Able to start work in short notice.

The opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering the staff with the resources to solve critical problems for the future of our business, which is why we need you.

Reporting to Distribution Operations Team Lead, you will be part of the team within Distribution Services Department responsible to handle operations related matters for multi distribution channels excluding Bancassurance.

Responsibilities

• Providing operational support in the areas of Offboarding and Distributors Records Management.
• Becoming the subject matter expert to handle enquiries on Agency Rules on Offboarding, orphan policy assignment, debt recovery, and Rep’s Records.
• Prepare and review appeals within stated limits.
• Work with IT & various stakeholders to ensure that related system enhancements are completed.
• Regularly review efficiency and effectiveness of operations processes and policies.
• Regularly review and implement guideline of business rules on distribution operations.
• Improve and enhance on communication to Financial Representatives related to operation processes.
• Conduct quality checks to comply with regulatory and audit sampling checks.
• Prepare/review summary reports/ presentation materials for management reporting.
• Support in operations projects and/or future way of working tasks as and when assigned: You will have the opportunity to work on business process improvement initiatives using future skills such as process simplifications, digitalization, analytics, agile project management, human-centered design/ user journey mapping.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for?

• Diploma or Degree
• Minimum 2-5 years’ experience in life insurance industry
• Proficient in Microsoft Office suite including MS Excel, MS Word, MS Powerpoint; MS Power BI (preferred)
• Good business analysis skills
• Good interpersonal and communication skills
• Take initiative to improve current state of things and adaptable to embrace new changes
• Meticulous, diligent, and able to handle huge database records

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

• Location: Defu Lane
• Working Days: Monday - Friday
• Working hours : 8:30am -5:30pm
• Salary : $2800 - $3100

Responsibilities:

• To assist in the drafting of customer agreements for the Group on a timely basis
• To conduct searches, collate and verify relevant documents from various parties and ensure completeness of documentation before drafting of agreements
• To maintain proper filing of contracts and safe keeping of original agreements at all time
• To assist and support in providing contract related information to various parties as and when requested
• Preparation of documents to respective finance personnel for accounting purposes
• Scanning and upload the full contracts with all attachments onto ERP Systems
• Create of new customer code.
• To furnish final reminder, initial and commence legal proceeding as according to the Group protocol
• To monitor and follow-up on legal cases until the cases have closed or conclude
• To liaise with lawyers on legal matters
• Arrange to meet up with customers together with Sales personnel to negotiate repayment plans
• To update respective Finance/Commercial/Credit Control personnel on account status on legal related matters
• Any other ad-hoc assignments

Requirement:

• Diploma in any disciplines with at least 2 years of working experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

Corporate Event Executive

• Office Located Near to City Hall MRT
• Basic Salary: $2,500 - $3,500
• 5 Work Days Include Weekends, 8 Off Days Per Month
• Normal Working Hours: 9am-6pm
• Event Hours: 7am-4pm // 2pm-11pm

JOB REQUIREMENTS:

• Diploma Holder with at least 1 year experience in event / hotel boutique / sales / operations duties are preferred for this role.
• Willing to work weekends & Public Holidays, off in lieu if working on PH.

JOB SCOPES

• Sales, marketing, coordination and operation of corporate event.
• Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
• Inspect event facilities to ensure that they conform to customer requirement
• Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security
• Arrange the availability of audio-visual equipment, transportation, displays, And other event needs
• Plan and develop programs, agendas, budgets, and service according to customer requirement

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Meta is seeking a talented Content Integrity and Compliance Lawyer to join its global Content and Compliance team, focusing on the APAC region. This role involves handling cutting-edge and complex legal issues and projects across content, safety and integrity. The work is varied and stimulating, and focuses on counselling on regulatory requirements, and risk and compliance strategy. Advice and support is needed on integrity measures and products, compliance structures and governance requirements, risk assessments, effective compliance system design, monitoring and testing and advising on mitigations and remediations, across a wide variety of risk and product areas, with a focus on content, safety and integrity.

The ideal candidate would be an experienced, motivated regulatory compliance lawyer, with deep knowledge of the evolving global content regulatory landscape, impacting advertising as well as user-generated content. Alternatively, experience gained in another heavily regulated area will be considered.

You will work closely with other legal teams and cross-functionally, as well as liaise externally and should be able to use initiative in identifying solutions and connecting the dots in our large and complex organisation. The role requires good judgment, a strong work ethic, and a keen interest in learning about new technologies and areas of the law. This is a great opportunity to join a growing legal team and to work on novel issues in a fast-paced, energetic environment.

This is a full time role and based in office at our Singapore location.

RESPONSIBILITIES

• Advise and support Meta’s content, integrity and safety product, regulatory, and compliance teams in preparing for and responding to new content, safety and integrity regulation and legal action.
• Advise teams on compliance strategy and design, review, maintenance and remediation with respect to content-related obligations across Meta’s family of products.
• Advise the compliance function on the enhancement of Meta’s integrity compliance programs with respect to content-related laws and obligations.
• Advise on adequacy of control testing for the mitigation of integrity risks.
• Collaborate with the compliance function, policy and other legal colleagues on regulatory engagement strategy.
• Build strong relationships with key stakeholders to guarantee the observance of Meta’s content-related obligations.
• Build relationships and interface closely with a diverse set of Legal, Risk, and Compliance partners, subject matter experts, internal control partners and/or risk management professionals.

MINIMUM QUALIFICATIONS

• 8+ years PQE qualified lawyer.
• In-house or law firm experience advising a heavily regulated industry on development of compliance strategies, governance, and frameworks, ideally across multiple jurisdictions.
• Deep understanding and experience of platform regulation, practice and principles.
• Demonstrated ability to work in a collaborative, fast-paced environment and make sound judgments under tight deadlines.

PREFERRED QUALIFICATIONS

• Experience assessing and advising upon a diverse set of legal standards governing content issues, across a range of topics.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Manage end-to-end recruitment process
• Administer on-boarding and off-boarding programs
• Coordinate and communicate with other departments to meet staff training needs
• Manage staff training matter and administer training related funding and claims
• Ensure the correct recording of all relevant record logs and documentation
• Organise and execute employee engagement and welfare activities
• Maintain and update employees' personal files
• Follow-up on contract renewal and expiry
• Handle employee relations matter
• Handle HR letters and correspondence
• Support HR activities and initiatives
• Provide support on office administrative matter
• Other general HR admin duties

JOB SUMMARY

Provides administrative, project and executive support to the Director by ensuring that all tasks are completed according to established policies and procedures in an efficient, timely and accurate manner.

JOB RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

• Maintain and organise a full set of records for all files, minutes, activities, projects and data bases and to obtain all information from internal and external stakeholders and knowledge at fingertips and able to engage all stakeholders and customers and advise them on all issues raised.
• Organise meetings & take minutes and provide timely updates on the actionable items assigned to each person.
• Writing reports, updates and analyse issues and to achieve set outcomes and proactive in achieving creative solutions. Present papers and persuade the audience,
• Quickly understands the business and be a value-add contributor.
• Detailed and meticulous, must be committed to work, willing to be involved without being asked and to achieve results on all on-going matters and even in fluid situations.
• Result oriented, self-starter, starts and completes all tasks with achievements within time-frame and constantly improves tasks.
• Well organised in calendar, handling of reports, following up on work tasks and answering email correspondence, scanning of documents and mailing of letters or packages.
• Other general administration ad hoc job as instructed by management.
• Logical, clear and concise writing and ability to grasp concepts and to communicate ideas and issues at hand. Ability to write a good summary.
• Excellent communication and speaking skills;
• Any other tasks requests by the Legal Director, Management and the Board.

• Achieve growth and achieve sales goals through new customer development.
• Create and execute a strategic sales plan that expands the customer base.
• Presents sales, revenue and expense reports and realistic forecasts to management.
• Identify emerging markets and market changes while remaining fully aware of new products and the competitive environment.
• Understand our ideal customers and how they feel about our products.

Requirements:

• Diploma and above.
• At least 2 years of Enterprise Software, Security Software channels sales experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

We are looking for a Payroll Executive to join the team.

As a Payroll Executive, you will be playing a pivotal role in managing and executing the organisation’s payroll processes. You will contribute significantly to organizational efficiency and foster a positive employee experience by ensuring employees are compensated accurately and on time. Adaptability to evolving regulations and a proactive approach to problem-solving are traits that contribute to success in this role.

Responsibilities

• Implement full spectrum of employee payroll cycle and functions.
• Ensure monthly and ad-hoc staff salary payments, together with reimbursement claims, are processed promptly.
• Manage and update employees’ payroll records and documentations.
• Submission of claims for Maternity Leave, Paternity Leave, Childcare Leave, NS Make-Up Pay claims and other government fundings.
• Prepare and submit monthly contributions details to Central Provident Fund Board.
• Submit employees’ income information to Inland Revenue Authority of Singapore via Auto-Inclusion Scheme.
• Process tax clearance (IR21) for foreign employees.
• Process insurance claims for staff.
• Respond to staff enquiries for payroll matters.
• Generate monthly payroll summaries for Finance Department and liaise with internal and external auditors during payroll audit.
• Assist with other ad-hoc HR duties as assigned.

Requirements

• Diploma in Human Resources, Finance, Administration or related fields of study.
• At least 5 years of relevant experience.
• Understand and well-versed with local employment laws and tax regulations.
• Meticulous, able to work independently and proven strong time management skills.
• Able to demonstrate integrity and ownership during the course of work.
• Proficiency in MS Excel.

The Company

Our client, a company in the marine sector, is currently seeking a Finance Executive to join their dynamic team.

The Role

The successful incumbent will be engaged in month-end closing activities encompassing accounting period closure/opening, forex setup, and related tasks. The role should ensure timely processing of all required journal entries, execute posting for timely reporting, and prepare comprehensive monthly management reports. Other responsibilities include conducting variance analysis in various reports, preparing monthly balance sheet schedules for assigned entities, and supporting annual budget and regular forecast reporting.

Your Profile

You should possess at least a Degree in Accountancy / ACCA or equivalent, with prior experience in performing accounting and financial reporting. You are expected to have good communication skills with the ability to communicate internally with team members as well as externally with vendors.

Apply Today

Please send your resume, in WORD format only and quote reference number ET12894009, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | | EA Licence no.: 07C5595 | Tan Yee Le (Elise) EA Registration no.: R1330020

Responsibilities:

• Provide administrative support to ensure efficient operation of the office. This includes managing office supplies, coordinating maintenance of office equipment, and handling general administrative tasks.
• Maintain and organize documents, records, and files both electronically and physically.
• Assist in scheduling appointments, meetings, and events for management and staff. Coordinate with internal and external stakeholders to ensure smooth planning and execution.
• Arrange travel itineraries and accommodations for employees as required.
• Maintain and update databases and contact lists. Ensure accuracy and completeness of data for effective communication and reporting purposes.
• Assist in processing expense claims and reimbursements. Verify receipts, track expenses, and ensure compliance with company policies and procedures.
• Perform other administrative tasks and projects as assigned by management to support the overall functioning of the office.

Requirements:

• Diploma/Degree or equivalent qualification in Business Administration, Office Management, or related field preferred.
• At least 2-3 years of experience in an administrative role, preferably in a corporate environment.
• Strong organizational and time-management skills.
• Ability to communicate professionally and effectively with internal and external stakeholders.
• Meticulous attention to detail with a focus on accuracy in all tasks, including documentation, correspondence, and data entry.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

Responsibilities:

• Providing support to HR and employees of corporate clients during implementation and administration of Flexible Benefits plan
• Adjudicate claims in accordance with clients’ specification/requests within stipulated timeline.
• Resolve escalations raised by inter-departments (e.g. Helpdesk, Clients Relations Managers etc.).
• Review exception reports and escalations from employees/HR
• Prepare claims reports and payroll roles on ad-hoc / monthly / quarterly / annual basis as required
• Respond to phone calls / emails enquiries by employees / HR in timely manner

Requirements:

• Experience with inhouse Flexible Benefits Portal and database management and record keeping
• Customer centric, meticulous, strong analytical, written communication skill
• Able to multitask, well organized and work under pressure to meet tight deadlines
• Good to have data analysis and reporting skills
• Excellent interpersonal and communication skill

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Account Receivable Executive

5 days, 9am-6pm
Salary: $3000 -$3400
Location: The Heeren, Orchard

Job scope:

• Handle full spectrum of Accounts Receivables activities
• Gather and verify invoices for appropriate documentation prior to payment
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
• Support department adhoc duties when needed

Requirements:

• Degree or Diploma in accounting or equivalent fields with minimum 2 years of Account Receivable experience
• Experience in handling large volume of transactions
• Experience in using MYOB accounting software.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

We are looking for a HSEQ Executive for one of our global shipping clients. The incumbent will support Sustainability, Quality & Vetting Department in the implementation, communication, monitoring, and effectiveness evaluation of the Company’s management systems. The ideal candidate will have at least 1-2 years’ relevant working experience in the shipping industry or 1 year of sailing experience onboard vessel.

Responsibilities:

1. Vessel Inspections

· Monitor re-inspection date(s) for all SIRE, CDI, and Rightship Inspections and USCG Certificate of Compliance (CoC). These inspections are referred to as 3rd Party Vetting Inspections.

· Assist in planning, arranging and coordination of 3rd Party Vetting Inspections as per Charter Party and/or industry requirements.

· Monitor daily communications to/from vessels relating to 3rd Party Vetting Inspections or other operational related inspections.

· Maintaining filing/archiving of relevant inspection reports, departmental records, and documentation.

2. US Requirements

· Assist in appointing QI to attend vessel calling US waters as required by management.

· Assist in arranging the application of US Vessel Response Plan and/or US State (California/ Washington) Response Plan for vessels entering US Waters.

· Maintenance of all US or US State Vessel Response Plans (Operator’s Copy) in the office as well as sending latest revision to all related vessels.

· Application of ENOI for Vessel General Permit, and submission of changes and reports.

3. Unannounced Drug and Alcohol (D&A) Test

· Assist in arranging unannounced D&A tests for all vessels.

· Unannounced D&A test to be arranged as far as practicable annually but not to exceed 12 months from date of last test.

4. Invoice Processing and CRMS Management

· Ensure all invoices pertaining to related 3rd Party inspections, request for Unannounced DNA Test, Appointment of QI, application, and maintenance of US Vessel Response Plans are paid on time.

· Ensure validity of the counterparty in CRMS when processing the invoice.

5. Any other assignments given by the Superiors related to Vetting and Inspections.

6. Monitor Sustainability Goals and Targets that have been developed for the Company including Environmental Goals and Targets. Analyzing the data where applicable and producing Sustainability Reports to be published as and when required.

7. Monitor and coordinate reports submission from vessels:

· Environmental Management System Reports.

· Incident / Injury and Near Miss Reports.

· Master Review Reports for Ship Security.

8. Administering Electronic Testing of ships personnel for:

· Unannounced Alcohol Tests.

· Unannounced verification Tests.

9. Provide Support in the admin function of the Department for:

· Monitoring vessels schedules for arranging external HSQE & ISPS audits, Green Award Surveys, MLC Audits.

10. Raise Purchase Orders (P/O) and process invoices.

11. Maintaining filing of departmental records and documents.

12. Any other assignments given by the Superiors related to Sustainability and Quality

Requirements:

· Diploma / Degree in any discipline.

· 1-2 years of working experience in the shipping industry or 1 year of sailing experience onboard a vessel.

· Good communication skills and fluent in written and spoken English.

· Good IT knowledge and proficient in Microsoft Word, Excel, and Email etiquette.

· Good interpersonal skills and ability to work well under tight deadlines.

· Good knowledge of marine operations and processes.

We regret that only shortlisted candidates will be notified. Thank you for your understanding!

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

Contract Duration: 1 year contract

Salary: UP $4500

Location: Joo Koon

Working hours: Mon - Fri: 8.30am - 6pm

Duties and Responsibilities

• Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely
• Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches
• Handle escalated feedback and provide appropriate solutions in a timely manner
• Collaborate with internal and external stakeholders to resolve feedback and address operational challenges
• Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals
• Establish individual and team goals and review team performance for continuous development
• Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience
• Conduct performance appraisals and provide constructive feedback to direct reports
• Compile and analyse data for management reporting

Requirements

• Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry
• Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders
• Highly customer service-oriented, meticulous, and resourceful
• Strong analytical and problem-solving skills with the ability to work independently
• Strong leadership and adaptable to changes in a highly dynamic work environment

Good to have

• Preferably at least 3 years of supervisory role experience with excellent leadership record
• Working knowledge in systems such as SAP or Zendesk is an advantage

Interested candidate please click "APPLY"to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.https://go.persolkelly.com/job/apply/3945

Should you be interested in this position, please contact Coco at 8121 4759 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23117223 (Poh Siew Ling)

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.

~ Analyse risk management data.

~ Assess viability of workflow improvements.

~ Coordinate day-to-day fleet operational activities under supervision.

~ Maintain relationships with clients.

~ Manage compliance to risk management frameworks, policies and processes.

~ Manage information exchange between clients and business.

~ Manage issues arising from servicing client accounts.

~ Optimise utilisation of resources.

~ Oversee implementation of workflow improvements to improve efficiency.

~ Support HSSEQ department in ensuring ship operations are in compliance with internal company procedure

Job Description

For this role, you will organize, consolidate, and analyze financial and sales data to generate reports for management. The aim is to ensure that business operations are well-organized, and it is aligned with the company's set goals.

・Collate, consolidate and analyze data to prepare various reports for Management (including group companies)
・Assist to conduct internal and external reviews to identify and report strengths, weaknesses, and opportunities and propose initiatives to enhance organizational efficiency to the company and group company.
・Assist to formulate and implement organization’s strategy to achieve broad strategic goals.
・Coordinate with all departments to develop and implement action plans to achieve short- and long-term business goals as set out by HQ.
・Collaborate closely with all departments and Group to ensure new projects are aligned with organization’s strategies and values.
・Assist to monitor the planning and implementation of business initiatives to all functions, including provision of support assistance to all departments for smoothening project accomplishment.
・Assist to manage and coordinate organization development initiatives by organizing regular management meetings.

Job Requirement

・Individuals with no experience (but with interest in Corporate Planning) can apply.
・A bachelor's degree in accounting, finance, or a related business discipline or diploma holder with 2-3 years' experience is preferred.
・Minimum 1 years of relevant experience, preferably in the FMCG industry.
・Detail-oriented with strong business sense.
・Aptitude and passion for research, data analysis and problem solving.
・Strong analytical thinking and management skills.
・Good interpersonal and communication and presentation skills.
・Proficiency in Microsoft Office (Word, Excel and PowerPoint)

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) seewei at pasona.com.sg for immediate processing.

Kindly indicate in your email subject title as "Job Application for 18853 Corporate Planning Executive (Accounting, Finance, Business, FMCG Industry) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

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