Join us help transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As a Senior Executive Assistant for NUHS@Home, you will play a vital role in providing administrative support to the Nursing team of NUHS@Home. You will be responsible for information management, training administration, project, audit and meeting coordination. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities

Primary Duties & Responsibilities
Information Management
• Maintain nursing competency checklists, policies and procedures and ensure these are reviewed and updated in a timely manner.
• Maintain confidential and sensitive information.
• Organize and manage files, documents, and records.
• Develop forms when needed.
• Be proficient with Microsoft office software and technology tools.

Training Administration
• Registration and enrolment: Managing the process of enrolling staff in the training courses as per training schedule and tracking their progress. Collaborate with all stakeholders and ensure sufficient participants for the training to be held as planned.
• Classroom Set Up: Ensure appropriate classroom set-up for the training programs.

• Resource Allocation: Allocate resources such as training rooms, training materials, aids etc. for the training programs.
• Training Inventory: Ensure sufficient and appropriate training materials are accounted for and purchased in a timely manner.
• Evaluation: Measure the effectiveness of the training programs through assessments, feedback, and performance improvement metrics.
• Documentation: Keep records of training attendance, completion, and any certifications or credentials obtained.
• Continuous Improvement: Analyze training outcomes and feedback to make improvements to the training on an on-going basis with trainers.
• Compliance: Ensure training programs meet legal and regulatory requirements especially those mandated by Singapore Nursing Board etc. to achieve required nursing training hours.

Secondary Duties & Responsibilities
• Provides administration support for onboarding and offboarding nurses such as IT and pass access.

• Support internal and external audits, including but not limited to licensing and accreditation.
• Perform secretariat roles for assigned committees.
• Perform planned activities such as Nursing Grand Round, Quality week events etc.
• Handle correspondences and coordinate meetings.
• Any other tasks as assigned by the Supervisor.

Requirements
• Diploma in any discipline

• Good computer literacy and conversant in MS Office
• Good written and verbal communication skills
• Able to cope with and work in a fast paced environment
• Must be a good team player with positive work attitude and able to work independently
• Prior knowledge/working experience in a hospital setting is an added advantage

Job Responsibilities

• Getting leads to market and develop new clientele
• Develop platform to increase market awareness of our presence and services
• Build and maintain good relationship with clients to generate business opportunities and acquire market information
• Regular visit and follow up with existing clients
• Attend to RFQs and quotations
• Monthly sales plan and updates to management
• Any other duties as and when required

Job Requirements

• Diploma in Business, Marketing, Maritime or equivalent
• Related working experience advantageous
• Results oriented with proven track records
• Resourceful with wide network
• Good communication and interpersonal skills
• A team player and able to work independently

Job scope:

• Develop and maintain relationships with clients and prospects to drive sales growth.
• Identify new business opportunities and conduct market research to understand customer needs.
• Prepare and deliver sales presentations and proposals to potential clients.
• Negotiate contracts and close sales deals to meet or exceed sales targets.
• Collaborate with marketing teams to develop promotional strategies and campaigns.
• Monitor and report on sales performance, providing insights for improvement.
• Provide exceptional customer service and support to ensure client satisfaction.
• Manage account records and maintain accurate documentation of sales activities.
• Attend industry events and networking opportunities to promote products and services.
• Stay updated on industry trends and competitor activities to inform sales strategies.

Requirements:

• At least a Diploma with 1-2 years of direct sales experience in service industries
• Pleasant, motivated, and organized self-starter
• Strong written, communication, presentation, and interpersonal skills
• Good business acumen with the ability to build professional relationships at all levels

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a regional container shipping company that focus in Asia region. They are looking for a Shipping Operations Executive to assist their team for the next phase of their business. They are located in Central.

Duties of Shipping Operations Executive:

• Managing inbound and outbound documentation for vessels.
• Developing stowage plans and planning departure schedules to maximize cargo efficiency and streamline vessel operations.
• Visiting vessels to deliver documents, gather reports, and consult with the Master and crew on operational concerns.
• Liaising with key stakeholders, including port authorities, agents, and internal teams, to address and resolve operational challenges.
• Supporting the operations team in daily tasks and coordination efforts.

Requirements:

• Minimum 1 years experience in logistic/shipping industry. Entry level is welcomed.
• Comfortable to stand by for vessel operations when required.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Job Description

We are looking for a self-motivated Finance and HR Executive. You have the chance to be one of our core team to implement systems and procedures to corportise our business

Our business includes a retail segment with 2 retail chains selling fast moving consumer goods and religious products, a property rental segment and a direct selling segment

Responsibilities:

Accounting, General Admin Functions

• Responsible for the full set accounts and day-to-day accounting
• Perform bookkeeping general ledger, AP, cash management, and bank reconciliation
• Ensure all accounting records are kept up-to-date and maintained promptly and accurately
• Handle all regulatory submissions including GST returns
• Process payments to suppliers
• Liaise with the external auditor and tax agents
• Report to the Directors and handle ad-hoc assignments

HR Functions

• Responsible for full spectrum of HR function
• Responsible in payroll process, claims expenses, and other related matters
• Manage recruitment cycle including sourcing, arrange for interview, and salary proposal
• Process Work pass application, renewable and cancellation
• Coordinate with insurance agents with regards to cancellation, renewal, new coverage of insurances

Requirements:

• ACCA/Diploma in Accounting or equivalent with 2 years of relevant work experience
• Possess knowledge in GST, Local Tax Regulations, and Singapore Financial Reporting Standards (FRS)
• Self -motivated. well organized, meticulous, and able to multi-task

5 work days/week

Job Description

• Responsible for the full set of accounts of multiple clients and other matters relating to the respective set of accounts.
• Ensure accounts are closed on time and according to the agreed date for submission to clients for the monthly meeting.
• Ensure accounting records and treatment comply with SOP and Accounting Standards.
• General billing to be sent to sub-proprietors and relevant parties within the stipulated timeline.
• Timely update of receipts to send monthly statements and reminders to sub-proprietor within deadlines.

Job Requirements/Attributes

• Candidate must possess at least a Diploma, Advanced/ Higher/ Graduate Diploma in Accountancy or equivalent.
• At least 3-5 years of working experience in the related field is required for this position.
• Able to multi-task and work under pressure with sometimes tight reporting timelines.
• Proficient in MS Office, especially Excel and other related IT programs.
• Willingness to learn with a pleasant disposition.
• A team player who is meticulous, self-motivated, and independent with a strong sense of responsibility.

To apply, click on the link,

https://sg.quickhr.co/view_job.php?jd=MTJxdWlja19ocl9yZWNydWl0bWVudA==&cd=MjA5MHF1aWNrX2hyX3JlY3J1aXRtZW50

*Due to the volume of applications, only shortlisted candidate will be notified. Thank you for your understanding and application.

• HANDLES SALES INQUIRIES, SALES PROPOSAL AND QUOTATIONS TILL COMPLETION.
• SOURCING OF PRODUCTS FROM SUPPLIER.
• PREPARATION OF SALES FORECAST AND REPORTS.
• ATTEND SALES PRESENTATION, MEETING & MARKETING TRIP TO SOUTH EAST ASIA COUNTRIES.

Make contact to all customers by e-mail / phone:

- Updating customers on new product releases with technical information & awareness.

- Introducing Company to new customers.

- Call, update and establish status and report on all existing clients database.

We are an outsourced bookkeeping and HR firm, with over 60 staffs. We are not Employment Agent.

We welcome candidates with Accounts experience to apply. This job posting is for candidates to visit client office on part time flexi working arrangement. There are opportunities to work remotely on Accounts or HR on other days of the week

Working Location

• There is no need to report to our own office.
• Client Office Location: Buroh Street
• External: Industrial Building
• Internal: Office Environment (You will work in decent, clean, bright office environment)

Working Time

• Part time. 1 day per week visiting client office. 4 to 8 hours per day. No overtime required.

Detailed Job Descriptions

• Experienced in Accounting-related work: Scanning, compiling and filing of documcents, Supporting our remote team to retrieve accounting document necessary for their work
• To support other non-HR or non Accounts matters, such as administrative work, participate in discussion
• We have a dedicated backend HR and Accounts teams to support our client. The time you spend in client office is likely to be 4 to 8 hours per week, and your role is to visit the client office once a week to handle outstanding HR/ Accounts-related matters not able to clear by our backend teams.
• Promptly address client queries

Rates

$20 per hour

Please note that this is a part time flexi working arrangement. The monthly salary put in this posting is an estimate prorated based on 176 hours.

Other Opportunities

• We do hire full time staff; you are expected to visit client office 1 day to 2 days typically, maximum 3 days a week; and you can work remotely on the rest of the week; no overtime is expected, or off day will be provided during peak period.

If you fancy a cool, easy-going atmosphere full of dynamic and spirited individuals, you are at the right place.

We are on the lookout for passionate, optimistic and fun-loving people to join our big family of Wonderful People.

With our wide array of hotels and brands, there are countless opportunities and exposure to work in different stories. You will be immersed with prospects in career and learning development, employee recognition, mentorship and benefits even when you travel.

Job Details (Here’s what you can expect!)

• Attractive incentive and bonus
• Staff rates at Accor hotels in Singapore and worldwide
• Birthday leave

Job Responsibilities:

Act as the brand advocate for the hotel, ensuring that all marketing and communication materials maintain a consistent tone and aesthetic.

• Collaborate closely with internal teams to identify needs, develop and implement marketing campaigns, and create promotional materials and collateral.
• Evaluate the performance of marketing activities and channel KPIs, analyzing and optimizing campaigns to meet objectives.
• Plan and manage our Chinese social media calendar, producing engaging content (images/videos) for platforms like Xiao Hong Shu and WeChat.
• Oversee and enhance the hotel’s online presence, including website management, OTA listings, and SEO strategies, ensuring alignment with the brand's image.
• Manage public relations and communications with media, customers, and other stakeholders as needed.
• Organize and coordinate photoshoots when necessary.
• Build partnerships with social media influencers, content creators, and like-minded companies to produce engaging and relevant content for targeted marketing campaigns.
• Perform other ad-hoc duties as assigned.

Requirements:

• Strong communication and interpersonal skills.
• Demonstrated proficiency in writing, graphic design, photography, and videography is a plus.
• Strategic understanding of digital marketing channels and tools, particularly SEO and SEM.
• Resourceful and innovative, able to identify guest and customer trends, market trends, and key events to create effective marketing, digital marketing, and public relations programs.
• Thrives in a fast-paced and dynamic environment, leading the development of compelling marketing and digital concepts to promote the property.

Heritage Collection is a boutique hospitality group based in Singapore with a global footprint (properties in Singapore and New York). We have experienced tremendous growth since 2011 and we currently manage a portfolio exceeding 25 properties across Singapore and New York.

We are currently looking for a self-motivated individual with an outgoing personality and passion in customer service, to take on the role of Guest Experience Executive

Your Main Job Scope:

- Build and enhance the Heritage brand with your bright and happy personality so as to attract new tenants and retain existing ones.

- (After proper training) Take charge of a sector and move between buildings to handle check-ins and check-outs - you must be fit and like being on the go! You can clock as many as 30k steps in a day!

- Develop and maintain positive relations with guests via regular and proactive communication. You will be expected to ask guests to provide you written feedback on your performance.

- Provide feedback on our self check-in system and work with vendors when there are updates.

- Manage guest complaints and work to resolve them or provide feedback to Management

- Report room issues in a timely manner - you will work with our in-house technicians or outside vendors to address building maintenance concerns.

- Coordinate with guests for their weekly housekeeping

- Regularly inspect rooms (during housekeeping days) and common areas to ensure a high level of maintenance and proactively highlight issues that need to be addressed

- Analyze current SOPs and make recommendations to the Management to improve operating efficiency

- Manage supplies like paper goods and cleaning products

- Work with external vendors like laundry service providers to ensure operations are not disrupted

Requirements and Qualifications:

- At least a Diploma in hospitality preferred (Certified true copies of certificates must be presented)

- At least 1 year of experience in Hospitality work

- Shift Work, Off on Weekday or Weekend.

- 1-2 years of property management experience preferred.

- Demonstrated proficiency with Microsoft Office like Excel and Google suite of products like Google Mail, Sheets and Calendar.

- Ability to organize and coordinate work efficiently and to set priorities in a demanding work environment.

- Strong verbal and written communication skills.

- Strong interpersonal skills.

- High levels of integrity

- Ability to work independently and as a productive member of a team.

- Ability to work under pressure and meet deadlines.

- Willing to work on 6-day work week, weekend duties, work on public holiday and answer texts (eg guests complaints and enquiries) outside of normal office hours.

Description

We are seeking a dedicated and detail-oriented HR Admin Payroll professional to join our dynamic startup team. In this role, you will play a crucial part in managing all aspects of payroll processing and administration within our organization. The HR Admin Payroll professional will be responsible for ensuring that all employee compensation is processed accurately and timely, while adhering to relevant laws and regulations. Additionally, you will assist in resolving payroll-related inquiries and providing excellent customer service to employees regarding their compensation-related issues. This position requires strong organizational skills, attention to detail, and the ability to maintain confidentiality regarding sensitive payroll data. As the HR Admin Payroll professional, you will contribute to the overall efficiency and effectiveness of our payroll operations, while also supporting the HR team in various administrative tasks. If you have a passion for human resources and a commitment to excellence, we invite you to apply for this vital role in our organization.

Responsibilities

• Manage and process payroll for all employees in a timely manner.
• Ensure compliance with local, state, and federal payroll regulations and reporting requirements.
• Maintain accurate payroll records and employee information in the HRIS system.
• Assist in the preparation of payroll reports for management and auditing purposes.
• Respond promptly to employee inquiries regarding payroll discrepancies and other related issues.
• Coordinate with the HR team to manage employee benefits and deductions accurately within payroll processes.
• Support the annual payroll budget preparation and other financial activities as required.

Requirements

• Diploma in Human Resources or a related field preferred.
• Proven experience in payroll administration and knowledge of payroll systems.
• Strong understanding of employment laws and regulations related to payroll.
• Excellent organizational skills and attention to detail in managing payroll data.
• Ability to handle sensitive information with confidentiality and discretion.
• Proficient in Microsoft Office Suite, particularly Excel; experience with HRM systems is a plus.
• Excellent communication skills, both written and verbal, to interact with employees and management.

For interested candidates, please email to 9[email protected]

We regret to inform you that only shortlisted candidates will be contacted. Applicants who send us their personal data and resume are deemed to consent to us collecting, using, and disclosing their personal data for our internal use and subsidiaries.

As such, you have given your consent, read, understood, and agreed to this process of job application. Thank you.

Responsibilites:

• Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.
• Provide courteous and efficient service to all hotel guests.
• Ensure that all telephone calls are handled promptly.
• Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.
• Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.
• Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.
• Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements:

• A minimum Diploma qualification in any field.
• Relevant work experience will be duly considered.
• Willing to work rotating shifts.
• Positive attitude with an outgoing personality and good communications skills.
• Preferred experience in the hospitality industry along with familiarity of the Opera system.

Job duties:

• Supporting the administration of employee compensation packages, including salaries, and benefits.
• Processing benefits claims, and updating HR systems to reflect accurate employee compensation data.
• Responding to employee inquiries regarding pay, benefits, and other compensation matters.
• Assisting in the annual salary review and performance bonus processes.
• Update employee movements in the system and follow up with corresponding letters.
• Keeping up-to-date with labor laws and market trends to ensure compliance with legal requirements.
• Working experience as HR cum admin executive

Salary up to $3500

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

Basic up to Up to $2,800
Mondays - Fridays 8:30AM to 6:00PM
Saturday 8:30AM to 12:30PM (Alternative after confirmation)
Nearest MRT: Lavender

Job Responsibilities:

· Receive and review invoices for accuracy, completeness, and proper authorization.
· Code and enter invoices into the accounting system.
· Match invoices with purchase orders and receipts.
· Prepare and process electronic payments or checks for approved invoices.
· Reconcile payment discrepancies and resolve issues with vendors.
· Ensure timely and accurate payments to vendors.
· Maintain relationships with vendors and respond to inquiries regarding payment status.

Job requirements:

• Diploma in Accounting or Business Discipline or related field.
• Strong written and verbal communication skills to liaise with English and Mandarin speaking partners.
• Comfort with multi-tasking independently in a deadline-driven environment.
• High level of organization, attention to detail and time management skills.
• Strong desire to learn along with professional drive.
• Good knowledge of Microsoft Office.
• Passion for the b2b hardware industry and its best practices.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Loh Wing Sheng | Registration No: R22110239

At REACH Senior Service, our core belief is every senior is valuable and able to live life to their fullest potential. The aim for our Senior Centre is to build a community of seniors that improves mutual social cohesion, empowers seniors and maintains their health and mental wellness.

JOIN US and be part of a team who contributes to the positive aging of the seniors as they age meaningfully and healthily. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

We are looking for a passionate Programme Executive to plan and coordinate the day-to-day programme. guide volunteers to carry out the programme activities, work with other organisations to execute programmes, manage communications and feedback from stakeholders, as well as conduct outreach activities to other organisations and the community.

Key Responsibilities:

· Plan, develop and manage engagement programmes (workshops, educational talks, festive events, etc.) to be held at designated neighbourhood touchpoints for Seniors.

· Allocate appropriate resources, recruitment of seniors / volunteers / partners for the programmes, and to plan and execute publicity for such events.

· Supervise and train volunteers / partners in the running of approved programmes and provide administrative support to volunteers / partners involved.

· Monitor seniors' health and wellness, make referrals to appropriate agencies, and conduct home or hospital visits.

· Manage the AAS (Alert Alarm System), SC phone and its maintenance.

· Provide support for seniors, including health monitoring and communication with next of kin.

· Conduct community outreach within the vicinity of the service area and perform needs assessment to ascertain service needs and gaps of the senior residents.

Requirements

· Possess Higher Diploma or Diploma in Gerontology, ITE NITEC in Community Care and Social Services, or Diploma in Social Enterprise/Entrepreneurship

· Ability to train volunteers to facilitate creative arts / baking / cooking / singing / music instruments / florist / live streaming in senior programmes.

· Ability to host or deliver programmes in front of a crowd of 10 – 80 seniors is a must.

· Familiarity with live-stream or data-entry and administration is preferred.

· Experience in social services not necessary

· Fully conversant and able to translate in Malay / Mandarin and English, ability to converse in Hokkien / Teochew will be a bonus, due to clients being seniors.

· Must be a good team-player, with a passion to work with seniors.

· Good communication and interpersonal skills

· Has a strong passion in outreach and community work with seniors

· Only Singaporeans

Job Description:

• Leave Administration – Manage end-to-end leave processes including monitoring of the email inbox, supporting queries in leave management and entitlement policies, computing the leave balance for HR BP and Payroll team, maintaining the internal communications on leave administration, preparing leave accrual reports for Finance and other reports for management reporting.
• Training Administration – Manage end-to-end training administration processes including monitoring of the email inbox, maintaining the course catalogue, tracking attendances and feedbacks, event management, sending email reminders to employees who have yet to complete their required training hours, preparing of training reports, agreements, and SOWs.
• Audit – Maintain a secured archival to support annual and ad-hoc audit exercises.
• Government Paid Claims – Process, submit and follow-up on government-paid claims such as but not limited to national service, maternity, paternity, childcare, shared parental leave, and adoption leave. Monitor and report the status of the claims. Interact and follow-up with employees on claims matters including outstanding documents.

Responsibilities:

• Diploma/Degree in Business Administration/HR or equivalent
• Proficient in Microsoft Office (MS Word, Excel, PowerPoint & Outlook).
• Able to work independently with minimal supervision, as well as in a team environment.
• Organisational and planning skills to manage your time and to meet deadlines and objectives.
• Meticulous and attention to detail.
• Excellent communication and interpersonal skills.

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to [email protected] for immediate processing.

Only shortlisted candidates will be notified.

• Plan and manage Horticulture operations, analyze resources to achieve higher efficiency and productivity
• Provide regular reports and updates on operation matters
• Provide landscape advice and guidance to clients.
• Oversee and supervise landscape project and routine maintenance works
• liaise with clients and managing agents and ensure the project or site operating smoothly
• Coordinate with clients, supplier, staff and to deliver high standard landscaping service

Requirement

• with relevant education background such as agriculture/horticulture/landscaping and other which is related
• with at least 1 year experience in landscape operation in singapore
• holding SG driving license with be additional advantage
• Excellent interpersonal and analytical skills, with a knack for creative problem-solving.
• Proficiency in both spoken and written English.

• Oversee and manage cleaning teams at different client locations within a day, ensuring that tasks are completed efficiently and according to the client’s specifications
• Ensure that staff follow systematic cleaning routines, maintain high standards, and comply with each client’s unique requirements
• Serve as the primary point of contact for clients, ensuring their cleaning needs are met and addressing any issues or requests promptly
• Build strong relationships with clients by maintaining regular communication and ensuring high levels of customer satisfaction
• Travel to multiple client sites in a single day as required, demonstrating flexibility and effective time management
• Adapt to various working environments, ensuring smooth coordination of cleaning activities across all assigned locations
• Communicate effectively with clients, employees, and third parties, ensuring professional representation of the company at all times
• Provide clear instructions to cleaning staff and report progress to clients and senior management
• Ensure that all cleaning operations comply with relevant health and safety standards at each client site
• Conduct regular site inspections to ensure staff adhere to job descriptions, safety regulations, and client expectations
• Any other ad-hoc duties assigned

Requirement

• To have experience clinching and handling cleaning accounts and cleaners, B2B
• Minimum of 2 years of experience in managing housekeeping or cleaning operations, preferably in an outsourced cleaning company
• Knowledge of professional cleaning standards and sanitation processes

We are seeking an enthusiastic and detail-oriented Event Executive for our customised balloons and gifting items. The ideal candidate will have a passion for creating memorable experiences through customized balloon arrangements, customisation gift making, and excellent customer service. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced retail environment.

Job Description and Responsibilities

• Inflate and arrange balloons for customers based on specific orders or store designs.
• Create visually appealing balloon bouquets, gift baskets, and themed decorations.
• Assist in crafting gifts, wrapping and packaging with attention to detail.
• Ensure the store is clean, tidy, and visually appealing.
• Assist with opening and closing procedures, including cleaning, organizing, and preparing for the next business day.

Required Skills and Qualifications

• Previous experience in retail or customer service is preferred.
• Ability to work with balloons (inflation, handling balloons grouping) and gift customisation.
• Ability to stand for a certain periods and handle light to moderate physical tasks
• Strong communication and interpersonal skills.
• Creative mindset with attention to detail.
• Availability to work at least 1 weekend per week.
• Candidate must possess at least, Higher Nitec or Diploma above

Customer Service Executive - Full Time

We're looking for a meticulous and independent individual to join our team.

You will be in charge of attending to customer's emails

• Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
• Handle and resolve customers' complaints, provide appropriate solutions, and follow up to ensure resolution.
• Process exchanges, returns and issue credits
• Uphold efficiency and customer satisfaction.
• Handle and process customer's exchanges and returns efficiently.

Some traits that we are looking for:

• Positive with a willing to learn attitude
• Strong communication & interpersonal skills
• Customer-orientated and passionate
• Ability to solve issues efficiently
• Has a high level of professionalism, work ethics and honesty
• Meticulous

Requirements:

• A strong interest in fashion
• Good command of English
• Min education: Diploma
• Basic Excel Skills required
• Able to work independently
• Minimum commitment of one year
• Only Singaporeans or Perm Residents
• May be required to work on weekends

How to apply:

Send your application to: [email protected]

Key Responsibilities

1. Marketing

· Develop and execute strategies to position and enhance SCDT’s branding.

· Create comprehensive marketing plans, including advertising, promotions, and strategic initiatives to boost awareness, audience engagement, and student enrolment for SCDT’s programmes.

· Drive marketing efforts for membership, sponsorship, partnerships, and fundraising activities.

2. Programmes & Engagement

· Support the smooth planning and implementation of SCDT’s programmes;

· Implement targeted marketing strategies to build awareness of SCDT’s offerings;

· Engage donors, members, and patrons through programme-related activities;

· Work towards achieving key performance indicators (KPIs); and

· Foster strong relationships with all stakeholders.

3. Communication

· Develop press releases and liaise with media for effective coverage;

· Communicate with stakeholders through media channels to boost awareness of SCDT and its initiatives;

· Manage SCDT’s website and digital presence; and

· Assist in collection and respond to feedback and inquiries for continuous improvement.

4. Operations

· Provide support to SCDT’s daily operations when required.

Other Duties / Tasks

· Prepare and submit marketing workplan/budget for each fiscal year;

· Manage marketing and engagement initiatives within budget and effectiveness;

· Handle administrative tasks with follow-up as needed;

· Oversee the production of marketing materials such as newsletters, brochures, posters, and banners; and

· Any other tasks assigned by SCDT.

Qualifications:

· Diploma in Marketing / Business / Communication

· At least 2 years’ experience in marketing. Some experience in events management is a plus.

· Proficiency in English and Mandarin (spoken and written) due to operation needs.

· Strong interpersonal and communication skills.

· Customer-focused, service-oriented, and able to work independently

· Able to use graphic design software (e.g., Adobe Creative Suite), videography and Photography

Benefits:

· Full-time, 5 days work (inclusive of weekends due to operational needs)

· Office hours: 9 - 6 pm (to be shifted due to operational needs)

· Collaborative work culture

· Medical and Insurance Coverage

· Bonus

· 14 days of annual leave

Key Responsibilities:

• Business Contracts and Orders Follow-Up: Ensure timely and accurate follow-up on business contracts and orders.
• Logistics Coordination: Manage and coordinate logistics to ensure smooth operations.
• Customs Clearance Coordination: Oversee and coordinate customs clearance processes in various countries.
• Document Management: Collect, organize, and submit necessary documents.
• Procurement Assistance: Assist in procurement inquiries and support supplier sourcing.
• Supplier Sourcing: Identify and engage with potential suppliers to meet company needs.

Requirements:

• Education: Diploma or higher. No experience required.
• Skills: Effective communication, teamwork, self-motivation, problem-solving, emotional intelligence, ability to work under pressure, presentation skills.
• Language: Fluency in Chinese is essential to liaise with our Chinese speaking counterparts in China
• Personality: Detail-oriented, responsible, dependable, and outgoing.
• Availability: Immediate start preferred.

About ASEF Communications Department (COM)

COM promotes Asia-Europe cooperation by raising awareness and knowledge about ASEF, ASEM and Asia-Europe relations. Aimed at a diverse range of constituencies including the media and general public, COM’s activities foster greater mutual understanding between Asia and Europe. Among the seven thematic areas of ASEF, COM is responsible for Media. Through its projects, COM creates unique networking platforms for the exchange of views and ideas, as well as cooperation among media professionals from Asia and Europe.

COM is also responsible for ASEF’s corporate communications. COM supports the Executive Director on ASEF’s messaging and outreach, and is custodian for ASEF’s brand and identity. It manages the ASEF websites and related digital assets, and coordinates project communication by ASEF Project Departments (PDs) and ASEM-related bodies.

About the Position

ASEF is looking for a hardworking, experienced and creative Senior / Project Executive, who is also a good team player and can contribute to the achievement and furthering of COM’s mission. He/she reports to the Director of Communications and works closely with rest of the COM team.

The appointment is on a one-year contract basis, with an initial 3-month probation period.

Key Responsibilities

• Contribute to development and implementation of ASEF’s Communications and Strategy
• Conceptualise, organise and implement media projects and where necessary, other ASEF-related programmes.
• Provide policy support, including on ASEF’s corporate branding/messages.
• Draft reports, proposals and/or provide input for speeches and meetings.
• Coordinate with other PDs, including on publicity of ASEF events and on ASEF’s monthly e-newsletter.
• Manage corporate gifts and inventory.
• Manage, monitor and enhance ASEF’s website and social media
• Identify relevant content for ASEF website and social media, including Facebook, LinkedIn and X, to generate greater interest in ASEF’s work.
• Develop and implement strategies to increase ASEF’s online outreach. Review website and social media platforms. Use analytics to identify ways to improve UXUI and audience’s interest.
• Ensure consistency of ASEF messaging across all ASEF social media platforms.
• Manage migration to new systems.
• Manage ASEF’s public account, including drafting responses where appropriate.
• Manage COM’s equipment and digital assets.
• Where relevant, train and build in-house capacity on COM and media-related matters.
• Support other COM initiatives, projects and administrative tasks that may be assigned by the Communications Director.

Key Competencies & Skills Requirements

• Creative and self-motivated, able to work independently and also a strong team player.
• Proficiency in written and spoken English.
• Proficiency in social media, especially X, LinkedIn, Facebookand Instagram (content creation, engagement, reporting)
• Proficiency in using an array of tools including Hootsuite, HubSpot, Formstack, Mailchimp, Zoom, Microsoft Teams and Google Analytics.
• Competence in graphic design and use of software such as Adobe Creative and Canva.
• Ability to multi-task and work under time pressure.
• Ability to work effectively and collaboratively in a diverse and multicultural environment.

Qualifications & Experience

• Bachelor’s degree holder (graduate degree would be an asset) with at least two to six years of work experience in a relevant field.
• Experience working with the media/running a social media campaign would be an advantage.
• Experience working in an international organisation, and knowledge of or prior experience in international relations would be an advantage.
• Experience in project management/coordination, social media communication, content creation, online engagement and/or event promotion would be an asset.

Remuneration

The successful candidate will be offered a monthly salary commensurate with her/his qualifications and work experience. Other applicable benefits include an annual wage supplement, paid leave, and medical benefits.

How to Apply

Please submit the following documents via email entitled “COM_S/PE_your full name” to [email protected] by Monday, 18 Nov 2024:

• Cover letter (no more than 500 words) detailing the qualities and contributions that you can bring to ASEF,
• Curriculum vitae (CV) with your contact details, highlighting your education, work experiences and other qualifications related to the job requirements
• Copy of your passport(s)
• Contact details of two referees who can comment about your recent work in a professional capacity. Please mention the capacity in which you know them.

As we receive many applications, we seek your understanding that only shortlisted applicants will be contacted via e- mail. ASEF is an employer who does not discriminate against any job applicant or employee based on gender, sexual orientation, disability, age, colour, ethnicity/race, national origin (ancestry), religion (creed), marital status or pregnancy.

The Reservations Sales Executive is responsible for handling incoming calls from potential guests and travel agents, closing sales, and ensuring consistent revenue by effectively managing room bookings. This role involves providing booking recommendations, administering reservation requests, and ensuring accurate confirmation of all reservations.

Duties and Responsibilities:

• Effectively handle requests from guests, companies, travel agents via phone or emails while ensuring guest satisfaction.
• Convert as many of reservation requests into confirmed reservations, then carefully input the booking information into reservation system.
• Building package suitable to guest requests, making reservation of other service (visa, transfer, tickets, tours) based on guest’s booking/requests.
• Propose promotion programs/package for increase sales of rooms and revenue.
• Meet target on monthly revenue (on both averaged daily room rate and occupancy rate).
• Assists with all Front Desk duties such as processing room reservations, guest’s check-ins/check-outs, cancellations, payment etc.
• To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system.
• To exercise effective listening to capture relevant information and provide a premium experience for the guest
• To liaise with all departments to ensure the best service is provided to our customers.
• To ensure that all work meets company standards and is according to training given; all function paperwork must be accurate and complete, including, guest preferences, booking supplements and payment details.
• To undertake general administration duties.
• To observe the Company’s rules and procedures and carry out any reasonable request made by their Manager, Supervisor or the Duty Manager.
• Undertake any other duties as dictated by the Hotel’s Management from time to time

Requirements:

• Min 1-2 years of relevant experience
• Familiar in Opera system

Job Summary:

We are seeking a dedicated Corporate Affairs Executive to manage and grow our corporate client relationships. This role involves sourcing and recruiting potential clients, overseeing corporate accounts, responding to inquiries, handling tenders, and ensuring efficient administration of ongoing classes. The ideal candidate will have a strong background in client account management and experience with invoicing, purchase orders, and billing processes to ensure smooth payment cycles for our corporate clients.

Key Responsibilities:

Account and Relationship Management

• Serve as the primary point of contact for corporate clients, responding to inquiries, identifying, negotiating, and closing business deals.
• Build strong rapport with new and existing clients, maintaining positive, professional relationships and achieving high customer service standards.
• Propose, customise, package, and present courses, programmes, and services that meet clients’ needs.
• Prepare budgets and develop quotations based on project/ course requirements, ensuring accuracy and alignment with client expectations and profit margins.
• Support academic development in ensuring the design and development of courses, materials, assessments etc meet clients’ needs.
• Support business development by identifying client needs and promoting additional services that align with inlingua’s offerings.

Class Administration and Coordination

• Manage the setup and coordination of ongoing classes for corporate clients, including scheduling, assigning teachers, and ensuring all logistical needs are met.
• Prepare and update class schedules, materials, and necessary documents (e.g., Certificates, reports) for the course duration.
• Engage and coordinate with external vendors for necessary logistical needs (e.g., venue booking, client reservations, catering if required)
• Monitor class progress, address any client or teacher concerns, and ensure client satisfaction throughout the course duration.

Invoicing and Billing

• Oversee end-to-end invoicing processes, including generating, reviewing, and sending invoices to corporate clients in a timely manner.
• Handle purchase orders (POs) and ensure alignment between invoicing and POs for accurate financial tracking and records.
• Coordinate with clients to resolve any billing discrepancies, follow up on outstanding payments, and ensure smooth payment collection.

Payment and Financial Records

• Prepare billing statements, track client payments, and update internal systems to reflect accurate financial data.
• Work closely with the finance department to manage payment schedules, reconcile payments received, and maintain organised records for auditing and reporting purposes.

Tender and Proposal Management

• Seek out and manage corporate tender processes, including reviewing RFPs, preparing and submitting proposals, and handling any related documentation.
• Coordinate with relevant departments to gather necessary information for proposals, ensuring that all submissions meet client and company standards.

Business Development

• Identify opportunities for client retention and upselling of additional services to meet corporate client needs and enhance service offerings.
• Contribute to team discussions and strategies aimed at expanding the corporate client base and improving service delivery.
• Seek out business opportunities and market the school’s courses, programmes, and services to potential markets, partners and clients.

Requirements:

• Bachelor’s degree in Business Administration, Accountancy, or a related field preferred.
• 2+ years of experience in account management, invoicing, and billing, ideally within an educational or service-based organisation.
• Strong organisational skills with the ability to prioritise tasks and manage multiple client accounts and projects simultaneously and efficiently.
• Demonstrated experience managing projects from start to finish, ensuring that deadlines, client expectations, and quality standards are consistently met.
• Excellent verbal and written communication skills with a customer-focused approach to building and maintaining professional relationships.
• Detail-oriented and proficient in handling financial records, invoicing, and billing to maintain accuracy and compliance in all transactions.
• Proficient in Microsoft Office Suite
• Experience with school management systems or financial systems is a plus.