Role Overview:

As a Sales and Marketing Executive, reporting to and supporting the Senior Account Manager (Sales), you will play a pivotal role in expanding and maintaining a portfolio of clients by delivering top-tier security assurance services. Your responsibilities will include generating and following up on leads, supporting tender responses, client servicing, and contributing to marketing strategies to boost the company’s visibility and growth in cybersecurity solutions.

Key Responsibilities:

Lead Generation and Follow-up

• Actively generate new leads through networking, research, and industry events to expand the client portfolio.
• Follow up on inbound leads, schedule initial consultations, and provide potential clients with information about security assurance services.
• Track all leads in the CRM (Dynamics 365) and manage the lead nurturing process to ensure timely follow-ups and efficient progression through the sales cycle.

Sales Support and Deal Closing

• Participate in client meetings, presentations, and negotiations to clearly articulate the value of security assurance services, focusing on risk reduction, compliance, and enhanced security.
• Collaborate with the Senior Account Manager to drive deals to closure by handling objections, addressing client concerns, and aligning pricing strategies for mutual benefit.
• Work closely with technical presales and project management teams to ensure service deliverables meet client needs and expectations.
• Contribute to achieving sales targets by maintaining a full pipeline, supporting client relationship-building activities, and closing deals effectively.

Tender Follow-up and Coordination

• Assist in responding to tenders by collaborating with the technical team to gather necessary documentation, address technical questions, and ensure timely submission of proposals.
• Monitor tender progress, provide updates to the Senior Account Manager, and coordinate with internal teams to address follow-up questions or clarifications.

Client Servicing

• Provide proactive client servicing by addressing questions, maintaining ongoing communication, and coordinating regular check-ins to ensure satisfaction and identify new opportunities for growth.
• Support the Senior Account Manager in preparing for account reviews and ensure that client needs are consistently met.
• Respond to client inquiries and requests promptly and ensure timely resolution of any service-related issues in coordination with the relevant teams.

Marketing Collaboration and Support

• Work closely with the marketing team to develop and support campaigns that promote security assurance services, including digital marketing initiatives, email campaigns, and social media outreach.
• Analyse industry trends and competitive data to help refine marketing strategies and better align with client needs.

CRM and Data Management

• Update and maintain CRM records for all leads, interactions, and client data to ensure accurate sales tracking and reporting.
• Generate CRM reports to assist in forecasting, tracking pipeline health, and identifying opportunities for resource allocation.

Reporting and Forecasting

• Assist in the preparation of sales forecasts, providing data-driven insights to the Senior Account Manager for strategic planning.
• Contribute to pipeline and revenue projections by analysing CRM data and sales performance metrics.

Responsibilities

- Planning, execution and finalisation of audit assignment

- Able to identify and discuss accounting and audit issues with partners

- Able to work independently and flexibly

- Conduct review of statutory financial statements in accordance with FRS

Requirements

- BAcc or Business graduates, ACCA graduates

- Familiar with local regulatory and reporting requirements

- At least 1 year of relevant experience

Roles & Responsibilities

· Provide assurance services and be in charge of a diverse portfolio of clients

· Support business development activities

· Lead and train junior professionals

· Establish consistent quality and risk management procedures

Requirements:

· Qualified CA Singapore

· Applicants who are public accountants registered with ACRA or who fulfils the ACRA public accountants’ registration are welcomed to apply and will be duly considered

· At least 10 years of experience in external audit

· Experience in audits of construction and not-for-profit organisations preferred

· Sound technical knowledge and business acumen

· Team player with ability to lead a team

Job Description:

. Manage and perform statutory audits for wide range of clientele from various industries

. Perform audit planning, fieldwork and audit reporting

. Able to identify and discuss accounting and audit issues with partners

. Able to work independently and flexibly

. Prepare reports, communicate findings and recommendation

Requirements:

. Diploma/Degree in Accountancy or professional accounting qualification i.e. CA Singapore, ACCA, CPA Australia or equivalent recognised by ISCA

. At least 2 years of work experience in a public accounting firm

. Possess good initiative, resourcefulness and meticulous

. Independent team player with strong analytical and management skills

Roles & Responsibilities

Responsibilities:

• Manage a portfolio of audit clients across diversified industries.
• Serve as the main liaison point between the firm and clients, providing timely responses to client inquiries and needs, and maintaining regular contact throughout the audit process.
• Ensure audit assignments are completed in a timely manner and within the agreed budget.
• Mentor, develop, and motivate team members to achieve technical competencies and efficient performance.

Requirements:

• Degree in Accountancy or a professional accounting qualification (e.g. CA Singapore, ACCA, CPA Australia), or equivalent recognized by ISCA.
• At least 5 years of working experience in a public accounting firm
• Strong initiative and attention to detail.
• Sound knowledge of local and international accounting principles and financial reporting frameworks.
• Strong written and verbal communication skills.

Responsibilities:

• Responsible for cleanliness of public area
• Sweep, scrubs and mop floors
• Conduct frequent checks of all restrooms and clean them, replenishing amenities as required
• Vacuum carpet, hard floors
• Upholstery using appropriate machine and mechanical attachments
• Ensuring economical use while replenishing supplies into restrooms
• Carry out correct procedure for rubbish disposal
• Reports all defects and update superior
• Responsible for correct care and maintenance of all machinery and tools used
• Ensure all assigned tasks are completed before the end of shift
• Performs any other duties as may be assigned from time to time by Management

Requirements:

• A team player
• Good communication skills
• Pleasant and polite and able to work independently
• No experience is welcomed

Job Scope:

• ICT Trainer
• To assist PA CCA teachers-in-charge in the conduct of student training and support all school events and functions
• To assist HOD/ICT, Subject Head/ICT and ICT Manager in the daily ICT routines, operations and other tasks assigned where required.
• To assist Principal/Vice-Principals in other tasks assigned.

Requirements:

• At least 2 years of experience in designing and conducting coding and makerspace programme workshops.

• At least 2 years of experience in training students to operate PA systems to support events.

• ITE / Diploma holder in IT-related discipline

• Professional certifications

• Has knowledge and skills and able to teach use of Edtech tools

• Has knowledge and able to teach use of Apple hardware and application ecosystem (Personal Learning Device, iPad)

• Has knowledge and skills and able to teach operating PA systems

• Has knowledge and skills and able to teach use of broadcasting tools (OBS) to support events

• Has knowledge and skills and able to teach use of maker tools and conduct maker workshops

Contract Period: From 1 Jan 2025 to 31 Dec 2025

Location: Tampines

Salary: TBA

Working Arrangement:

• Mondays to Thursdays: 8 am to 515 pm (including 45 minutes lunch)

• Fridays: 8 am to 4.45 pm (including 45 minutes lunch)

Service usually not required on Saturdays, Sundays and gazetted public holidays

EA License No: 96C4864

Reg. No.: R24121728

Role Description

You will be building and growing a portfolio of new and existing clients by delivering world class security assurance services that verify our client’s compliance with regulatory and technical security standards.

You will be responsible for managing the sales cycle of multiple ongoing projects across multiple clients. You will be supported by technical presales and project management for service and project delivery.

Key Responsibilities:

Sales

• Lead client meetings, presentations, and negotiations, clearly articulating the value of security assurance services in terms of risk reduction, compliance, and improving overall security posture.
• Work closely with marketing and product teams to align strategies and support campaigns that promote security our assurance services.
• Stay updated on industry trends, emerging threats, and compliance regulations, ensuring your recommendations are relevant and effective.
• Achieve and exceed sales targets by managing a full sales pipeline from a portfolio of existing clients incoming leads and new lead generation.
• Align our pricing strategies with clients to capture future repeat business

CRM Management

• Keep CRM data up to date and accurate for effective account management.
• Utilise CRM, Dynamics 365 for tracking leads, managing client interactions, and ensuring the sales process is optimised.

Account Planning:

• Work with the technical Pre sales team to identify the client’s security requirements based on the client’s security goals, compliance regulations and standards.
• Collaborate with internal teams to create strategic account plans, focusing on long-term client needs and opportunities for growth.

Forecasting and Reporting:

Regularly update sales forecasts and provide detailed reports on pipeline health, deal progression, and revenue outlook. Use CRM data and analytics to accurately predict sales performance and plan resource allocation.

Qualifications and Experience:

• Bachelor’s degree in Computer Science, IT, Business, or related field.
• 3-5 years of experience in cybersecurity sales, specifically selling security products or services would be advantageous.
• Experience working with CRM systems for managing client data, tracking sales progress, and forecasting.
• Strong understanding of security assurance services and their role in compliance, risk management, and security improvement.
• Proven ability to meet or exceed sales quotas and manage complex accounts with multiple stakeholders.
• Excellent communication, presentation, and negotiation skills with the ability to engage with both technical and non-technical audiences.

Preferred Skills:

• Previous sales and account management experience
• Knowledge of security testing is an advantage.

What We Offer:

• Competitive salary and commission structure.
• CPF contributions and comprehensive medical benefits.
• Professional growth opportunities in a fast-growing sector.
• Supportive and collaborative work environment.

Look forward to hearing from you!

Role Purpose:

The Senior Security Consultant leads others in the delivery of penetration testing & offensive security projects to ensure a successful outcome that at least meets or exceeds the expectations of our clients.

Role Outcomes:

• The customer recognises you as a subject matter expert and they have confidence in the comprehensiveness of the testing methodology and the accuracy of the results.
• Penetration testing projects are delivered efficiently and on schedule.
• Projects are adequate scoped and that estimated testing times are clearly communicated for producing a Statement of Work (SOW).
• Penetration testers are well informed and prepared to commence testing on schedule.
• The client has prepared the testing environment prior to the project start date so that the engagement is executed smoothly and without delay.
• The quality of the Penetration Testing Report by ensuring it has been peer reviewed and approved for release to the client.
• All client data is managed in strict accordance with Vantage Point Security data security and protection policies throughout the project.

Role Responsibilities:

• Act as the primary technical owner for projects internally and externally with the client.
• Work closely with the Project Manager and be fully aware of all projects in the delivery schedule and their progress status.
• Perform manual penetration tests of websites, services, infrastructure, networks, IoT Devices, and mobile applications to discover and report exploitable vulnerabilities.
• Provide technical leadership and guidance to assist team members to master attack methods and reliably perform 100% coverage of all assigned test cases.
• Clearly document and communicate findings and recommendations to the client.
• Author new test-cases that meet the requirements of emerging technologies and security requirements.
• Continuously learn and master new hacking methods in new and emerging technologies.
• Maintain a minimum of CREST CRT certification.

Role Purpose:

The Associate Security Consultant attains CREST CRT certification, learns other security assurance skills and assists in delivering penetration testing & offensive security projects to ensure a successful outcome that at least meets or exceeds the expectations of our clients.

Role Outcomes:

• Mentored to achieved CREST CRT certification within 4 months of joining Vantage Point.
• Complete the Associate Consultant training program to become competent with the use of penetration testing tools and techniques, including manual testing, automated application vulnerability scanning/testing tools and source code review techniques.
• Perform penetration testing projects as part of a team to ensure they are delivered efficiently and on schedule.
• All client data is managed in strict accordance with Vantage Point Security data security and protection policies throughout the project.

Role Responsibilities:

• Achieve CREST CRT certification within 4 months of joining Vantage Point.
• Complete the Associate Consultant training program comprising the learning of penetration testing tools and techniques, including manual testing, automated application vulnerability scanning/testing tools and source code review techniques.
• Support Senior Consultants and Security Consultants to perform manual penetration tests of websites, services, infrastructure, networks, IoT Devices, and mobile applications to discover and report exploitable vulnerabilities.
• Clearly document findings and recommendations.
• Help to provide an environment where everybody is continuing to learn and develop.
• Continuously learn and master new hacking methods in new and emerging technologies.

Job Description & Requirements

· Responsible and accountable for effectively managing the day-to-day operations/allocated contract sites and staffs by providing highest quality to employees and Clients

· Conduct security and safety risk assessment surveys of the assignments allocated

· Conduct investigations and vet incident reports submitted by the security team and prepare AAR of the incident

· Ensure all site requirements according to the site file and in compliance with PLRD requirements

· Ensure 100% compliance of security personnel deployed to contractual headcount, turnout and bearing, discipline, licensing conditions and code of conduct

· Ensure prompt distribution of site officers welfare items, stationaries, equipment’s, memos. Letters and forms

· Ensure all leave application forms hardcopy or electronically with MCs or any other letters such as resignation are being followed up and delivered to HQ

· Ensure monthly report for every sites are being delivered to Clients and documents submitted for billings

· Submission of weekly roster for all sites allocated are promptly updated

· Overall in-charge of day-to-day operations of security personnel redeployment to the sites preventing shortfalls

· Conduct OJT training for new hires and conduct refresher on SOP

· Handle workplace investigation, grievance and discipline

· Plan and schedule training for security personnel in alignment with PWM requirements

· Plan and conduct periodic exercises minimum 1 Exercise Drill/TTX per site to ensure the vigilance and operational capabilities of security personnel

· Assist with recruitment and selection of security personnel

· Manage and review security procedures

Client Liaison:

Maintain good working relationship with Clients

Constant engagement with Clients for feedbacks on security performance

Ensure service deliverables are met

Initiate service recovery where appropriate and promptly

Promptly address all outstanding issues

Attend to clients’ complaints, feedbacks and queries

Requirements:

No experience in the Security Industry are welcome.

GCE ‘O’, ‘A’ or Diploma in any field (Fresh graduates are welcome)

Candidates with a background as Commissioned Officers from the Singapore Armed Forces (SAF) or Senior Officers from the Singapore Police Force (SPF) are encouraged to apply.

Possess own vehicle with class 3 license is an advantage

*Only shortlisted candidates will be contacted

1. Traineeship Description

This position reports to the Director and oversees all departmental matters related to compliance within the company, ensuring adherence to both government and non-government legislation.

2. Role

• Conduct Risk Assessments: Evaluate potential risks and ensure compliance with all requirements.
• Policy Development: Oversee the production of policy positions related to legislation and organizational policies.
• Manage Client Expectations: Communicate effectively with clients to align expectations with deliverables.
• Policy Formulation and Evaluation: Develop, implement, and evaluate policies to ensure alignment with the organization’s strategic objectives

3. Competencies to learn

• To learn legislation, policies, and practices in the security sector
• To be able to multitask and apply surveillence skills
• To be able to work closely within government and non-government organisation
• To be able to address and manage all documentations in compliance

4. Qualifications

• WSQ Certification related to security services
• Proficient with Microsoft Word and Excel
• Effective Oral and wriiten management Communication Skills

5. Duration of Attachment Offered

6 months

Role Purpose:

The Security Consultant delivers penetration testing & offensive security projects to ensure a successful

outcome that at least meets or exceeds the expectations of our clients.

Role Outcomes:

• The customer recognises you as a subject matter expert and they have confidence in the comprehensiveness of the testing methodology and the accuracy of the results.
• The client has prepared the testing environment prior to the project start date so that the engagement is executed smoothly and without delay.
• Penetration testing projects are delivered efficiently and on schedule.
• The quality of the Penetration Testing Report by ensuring it has been peer reviewed and approved for release to the client.
• All client data is managed in strict accordance with Vantage Point Security data security and protection policies throughout the project.

· Responsible and accountable for effectively managing the day-to-day operations/allocated contract sites and staffs by providing highest quality to employees and Clients

· Conduct security and safety risk assessment surveys of the assignments allocated

· Conduct investigations and vet incident reports submitted by the security team and prepare AAR of the incident

· Ensure all site requirements according to the site file and in compliance with PLRD requirements

· Ensure 100% compliance of security personnel deployed to contractual headcount, turnout and bearing, discipline, licensing conditions and code of conduct

· Ensure prompt distribution of site officers welfare items, stationaries, equipment’s, memos. Letters and forms

· Ensure all leave application forms hardcopy or electronically with MCs or any other letters such as resignation are being followed up and delivered to HQ

· Ensure monthly report for every sites are being delivered to Clients and documents submitted for billings

· Submission of weekly roster for all sites allocated are promptly updated

· Overall in-charge of day-to-day operations of security personnel redeployment to the sites preventing shortfalls

· Conduct OJT training for new hires and conduct refresher on SOP

· Handle workplace investigation, grievance and discipline

· Plan and schedule training for security personnel in alignment with PWM requirements

· Plan and conduct periodic exercises minimum 1 Exercise Drill/TTX per site to ensure the vigilance and operational capabilities of security personnel

· Assist with recruitment and selection of security personnel

· Manage and review security procedures

Client Liaison:

Maintain good working relationship with Clients

Constant engagement with Clients for feedbacks on security performance

Ensure service deliverables are met

Initiate service recovery where appropriate and promptly

Promptly address all outstanding issues

Attend to clients’ complaints, feedbacks and queries

No experience in the Security Industry are welcome.

Minimum Diploma/Degree qualification from reputable institutions.

Candidates with a background as Commissioned Officers from the Singapore Armed Forces (SAF) or Senior Officers from the Singapore Police Force (SPF) are encouraged to apply.

Possess own vehicle with class 3 license is an advantage

*Only shortlisted candidates will be contacted

JOB DESCRIPTION

· Develop work plans and business strategies based on regional strategic objectives and specific operational targets and ensure their effective implementation.

· Gain insights into integrators and industry developments, identify value-added opportunities, refine business models and market approaches, and organize systematic market campaigns.

· Oversee and initiate Ops-Tech integration process for new and existing customers.

· Conduct clear assessments and strategic planning for integrators, the industry as a whole, and development in various regions to ensure continuous insight into specific business areas.

· Identify new business opportunities through inbound enquiries, ITQ, RFP and ITT; through procurement portals.

· Collecting and storing commercial information from various sources, responsible for compiling reports and presentations as required; prepare, maintain, and update customer files; assist in collecting and analysing commercial information.

· Track and maintain relationships with integrators, key projects, and clients in the industry, coordinate with relevant teams to achieve key business objectives.

· Meeting up with prospective and existing customers.

· Follow up promptly on Business and Sales Opportunities, involvement in drafting of quotations and submission of tender documents.

· Handle multiple tender projects.

· Any other ad hoc duties assigned by Head, Business Development and Quality Management.

Qualifications and requirements:

· Bachelor's degree or equivalent, preferably in IT, engineering or security industry.

· More than 3 years of experience in project-oriented marketing in Security Systems integration companies or relevant industries.

· Have relationships with the top-tier clients in Singapore and management of leading SI companies in the security industry, preferred.

· Strong ability in customer development and project planning.

· Strategic thinker with excellent problem-solving abilities.

· Experience in Security Guarding is a plus

*only shortlisted candidates will be contacted

Responsibilities:

• Responsible for cleanliness of public area
• Sweep, scrubs and mop floors
• Conduct frequent checks of all restrooms and clean them, replenishing amenities as required
• Vacuum carpet, hard floors
• Upholstery using appropriate machine and mechanical attachments
• Ensuring economical use while replenishing supplies into restrooms
• Carry out correct procedure for rubbish disposal
• Reports all defects and update superior
• Responsible for correct care and maintenance of all machinery and tools used
• Ensure all assigned tasks are completed before the end of shift
• Performs any other duties as may be assigned from time to time by Management

Requirements:

• A team player
• Good communication skills
• Pleasant and polite and able to work independently
• No experience is welcomed

Description:

• Managing the staffs in the completion of daily operations.
• Develop administrative staff by providing information, educational opportunities and experiential growth opportunities
• Recruiting and onboarding and training new employees.
• Standardising guidelines for training and coaching staff.
• Planning administrative processes.
• Filing and organising personnel records.
• Conducting research and analyzing data to identify trends and insights.
• Creating documentation such as user guide and process maps, to communicate findings and recommendations.
• Preparation of department budgets / costing reports / profitability and analyze the same to ensure accurate management decisions.
• Maintain working relationship with suppliers and stakeholders
• Manage invoicing and AR monitoring
• Maintain computer and manual filing system.
• Must maintain Bank reconcilation expense reports on timely basis
• Maintain cashflow for the Receivable & Payable.
• Need to maintain records on Aged receivable & Payable.
• Need to respond to the employer anytime to schedule the staffs according to the work schedule.

Requirements

• Graduate with a bachelor degree in a relevant field, such as business Management
• Previous experience in Business Analysis and Administration
• Proficient in MS Office and Xero Accounting Software.
• Able to work weekends & overtime in week days depending on the business needs.
• Strong interpersonal skills and bilingual is an advantage
• Able to work under pressure

Responsibilities:

• Responsible for cleanliness of public area
• Sweep, scrubs and mop floors
• Conduct frequent checks of all restrooms and clean them, replenishing amenities as required
• Vacuum carpet, hard floors
• Upholstery using appropriate machine and mechanical attachments
• Ensuring economical use while replenishing supplies into restrooms
• Carry out correct procedure for rubbish disposal
• Reports all defects and update superior
• Responsible for correct care and maintenance of all machinery and tools used
• Ensure all assigned tasks are completed before the end of shift
• Performs any other duties as may be assigned from time to time by Management

Requirements:

• A team player
• Good communication skills
• Pleasant and polite and able to work independently
• No experience is welcomed

Responsibilities:

• Responsible for cleanliness of public area
• Sweep, scrubs and mop floors
• Conduct frequent checks of all restrooms and clean them, replenishing amenities as required
• Vacuum carpet, hard floors
• Upholstery using appropriate machine and mechanical attachments
• Ensuring economical use while replenishing supplies into restrooms
• Carry out correct procedure for rubbish disposal
• Reports all defects and update superior
• Responsible for correct care and maintenance of all machinery and tools used
• Ensure all assigned tasks are completed before the end of shift
• Performs any other duties as may be assigned from time to time by Management

Requirements:

• A team player
• Good communication skills
• Pleasant and polite and able to work independently
• No experience is welcomed

Responsibilities:

• Responsible for cleanliness of public area
• Sweep, scrubs and mop floors
• Conduct frequent checks of all restrooms and clean them, replenishing amenities as required
• Vacuum carpet, hard floors
• Upholstery using appropriate machine and mechanical attachments
• Ensuring economical use while replenishing supplies into restrooms
• Carry out correct procedure for rubbish disposal
• Reports all defects and update superior
• Responsible for correct care and maintenance of all machinery and tools used
• Ensure all assigned tasks are completed before the end of shift
• Performs any other duties as may be assigned from time to time by Management

Requirements:

• A team player
• Good communication skills
• Pleasant and polite and able to work independently
• No experience is welcomed

RedPoint Security is looking for candidates who are able to

• Conduct application security testing for web applications, mobile applications, networks and cloud infrastructure
• Assessing the threat and risk level of the vulnerabilities identified based on their current environment
• Provide recommendations to fix or mitigate security vulnerabilities
• Develop and recommend security best practices and processes for specific clients
• Project management experience will be an advantage
• Software development experience will be an advantage
• Knowledge of computer networks and cloud computing will bew an advantage
• Be involved in the local security communities
• Only Singapore citizens

• Responsible for the Company’s full set of accounts
• Preparation of month-end management accounts including audit schedules
• Preparation of quarterly GST Returns
• Perform monthly bank reconciliations
• Participate in ad hoc financial projects and process improvements
• Assist the Finance Manager with financial operations, including maintenance of proper processes on the daily financial and accounting transactions like cash management, receivables, payables, banking, and record transactions
• Ensure compliance with corporate policies and guidelines
• Assist with the improvement of financial systems to enhance cash flow management, financial reporting, internal control and compliance, and accounting information consolidation
• Prepare financial reports for audit and queries by auditors
• Prepare and review inter-company billing and reconciliation
• Prepare AP and expense claims payments
• Preparation of quarterly GST returns and ECI computation
• Liaise with auditors, Tax agents and Corporate Secretary on audit, tax, and AGM matters
• Other related duties as assigned from time to time

Description:

• Managing the staffs in the completion of daily operations.
• Develop administrative staff by providing information, educational opportunities and experiential growth opportunities
• Recruiting and onboarding and training new employees.
• Standardising guidelines for training and coaching staff.
• Planning administrative processes.
• Filing and organising personnel records.
• Conducting research and analyzing data to identify trends and insights.
• Creating documentation such as user guide and process maps, to communicate findings and recommendations.
• Preparation of department budgets / costing reports / profitability and analyze the same to ensure accurate management decisions.
• Maintain working relationship with suppliers and stakeholders
• Manage invoicing and AR monitoring
• Maintain computer and manual filing system.
• Must maintain Bank reconcilation expense reports on timely basis
• Maintain cashflow for the Receivable & Payable.
• Need to maintain records on Aged receivable & Payable.
• Need to respond to the employer anytime to schedule the staffs according to the work schedule.

Requirements

• Graduate with a bachelor degree in a relevant field, such as business Management
• Previous Experience in Business Analysis and Administration
• Proficient in MS Office and Xero Accounting Software.
• Able to work weekends & Overtime in week days depending on the employer needs.
• Strong interpersonal skills and bilingual is an advantage
• Able to work under pressure

• Experienced in Managing a Security Command Centre outfit or establishment for at least 3 years.

• Manage and provide effective leadership to the operations team

• Direct and coordinate the overall activities in the operations center; planning, deployment, and tracking of security operations

• Oversee security operations and manage escalation processes according to respective SOPs

• Act as focal point for any incidents involving security; to prepare reports, take follow-up action and inform the management team

• Provide additional operational support to the management team as required

• Use data to provide analysis, highlight issues and recommendations for operations efficiency

• Train and supervise operations team and ensure that they adhere to established procedures and SOP

• Seek continuous improvement in operation and admin processes

• Contribute to short and long-term organizational planning and strategy as a member of the management team

• Build winning relationships with clients, regulators and other stakeholders

*only shortlisted applicants will be contacted

Description

• Experienced in working in a Security Command Centre outfit or establishment for at least 2 years.

• Perform monitoring, analysis, and escalation of real-time operation events.

• Monitor attendance records of on ground officers and provide detailed reports to management.

• Maintain 24-hour communication with all sites and with all supervisors and managers.

• Monitor and managing of remote access control points and basic administration of clearance for persons/ vehicles

• Monitoring of various alarm alerts, activation of response team and prepare reports upon completion of operation.

• Monitor of video analytics CCTV and response in accordance with procedures.

• Perform inbound and outbound calls, whilst maintaining and ensuring customer service.

• Managing and resolving client’s enquiries

• Recording and logging of all daily occurrences

• Any other duties/jobs assigned by the Command Centre Operations Manager.

• Able to speak and write fluent English.

• Proficient in Microsoft Office and Emails (Word, Excel, Outlook).

• Able to perform 12-hour work shift including weekends or Public Holiday (depend on roster)

*only shortlisted applicants will be contacted