Job Description

• Industry/ Organization Type: Fastener Manufacturer
• Position Title: Sales Coordinator (Sales Admin)
• Working Location: West - Pioneer
• Working Hours: 5 days (Monday to Friday: 8.30 am-6 pm)
• Salary Package: Up to SGD 2400 + AWS + Variable bonus
• Duration: Permanent

Key Responsibilities

• Assist, coordinate, implement, and oversee the sales process as directed by the Sales Manager
• Ensure the preparation and finalization of all sales inquiries and orders
• Understand the company’s products, including material specifications
• Familiarize yourself with the company’s production workflows
• Grasp the company’s strategic long-term and short-term aims
• Address and solve customer issues effectively with ideal resolutions
• Perform any extra responsibilities as assigned by Management

APPLY NOW!!!

• Min. O level
• Min. 1 year of working experience in a related field
• Have Sales experience will be a plus
• Training will be provided to an inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66093 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Your Role

We are looking for a Shipping Coordinator to perform data entry and handle import and export shipments.

What Will You Do

• To perform data entry.
• To coordinate with customers.
• To prepare shipping documents.
• To handle import and export shipments.
• To handle shipment clearance, billing, and permit declaration.
• To perform other ad hoc duties as assigned.

What Do We Want

• Must have at least an "O" Level or equivalent.
• At least 1 year of relevant experience.
• Have good knowledge in Microsoft Words and Excel.
• Have experience in Permit Declaration will be an added advantage.
• Company transport is provided.

Job Description

1. Propose architectural framing layout and design key elements of buildings, submit to architect / consultant
2. Coordinate with structural team and M&E team to ensure the final design in-line with architect’s design intents and client’s requirements
3. Review & verify consultants design drawings, counter propose another architectural design intent and feasibility of construction
4. Plan and supervise the schedule of design processes and submission to authority to meet the main project
5. Resolve site issues related to design or changes required by production team, to ensure no delay affecting main program projects
6. Supervise draftsmen and prepare architectural shop drawings for construction
7. Assist draftsmen to amend shop drawings during peak time to make sure that quality drawings are issued for construction on time
8. Preparation of architectural coordination and shop drawings for the project to be used on site for production
9. Disseminate architectural information to other design teams for overall design coordination
10. Issuance of RFI & SDA
11. Monitor shop drawing progress and provide support to production team
12. Visit site and collect data to determine the best possible design
13. Any other duties as may be assigned

Job Requirements

1. Minimum 4 years of relevant work experience as architectural design coordinator in PPVC D&B projects
2. Skill in Autocad / Revit
3. Degree holder in Architectural or Civil Engineering

We are seeking a highly motivated and organized individual to join our team as a Coordinator in the General Contractors division specializing in Non-Building Construction projects. As a Coordinator, you will play a pivotal role in supporting project management activities, ensuring seamless communication with stakeholders, and contributing to the overall success of our construction projects.

Responsibilities:

• Conduct strategic planning for upcoming projects, including market analysis and competitor assessment.
• Identify and evaluate potential non-building construction projects, considering feasibility, budget, and timeline.
• Strengthen stakeholder relationships through effective communication with clients, subcontractors, and suppliers.
• Allocate resources efficiently, assign roles, and create project timelines for optimal performance.
• Manage risk through thorough assessments, contingency planning, and issue resolution.
• Strengthen client relationships by seeking feedback, addressing concerns, and identifying improvements.
• Conduct financial analysis, review project budgets, and identify areas for cost optimization.

Qualifications:

• Proven experience in coordinating construction projects, preferably in the non-building construction sector.
• Strong organizational and communication skills.
• Knowledge of regulatory requirements and safety standards.
• Familiarity with construction management software and technology solutions.

Info can be shared: -

• Basic Up $3500 + AWS + VB
• Freight Forwarding Services
• CIAS Cargo Changi (East Area)
• 5 Days, 9:00am - 6:00pm

Your Responsibilities: -

• Handling incoming and outgoing calls (overseas office / agents / shipping line including customers’ inquiries)
• Monitor, resolve and follow up closely with customers on any dispute cases

You will need: -

• Minimum 1 year of customer service experience in Supply Chain / Logistics industry

Good Luck! Only shortlisted candidates would be notified.

Email your resume to [email protected] or WA +65 8698 3657 (No calling, thanks!)

Ho Tze Chin (Kenny) R1762905 Recruit Lync Pte Ltd 22C1000

Job Responsibilities :

· Oversee daily activities of delivery planning, implementation, and execution

· Ensure operations meet the expectations of clients

· Plan and provide relevant training for new workers

· Ensure policies and procedures are current and updated

· Manage complaints and follow up with service recovery

· Review processes and improve overall performances

· Establish a positive, healthy, and safe work environment

· Ensure safe handling of goods.

· Practice safe driving.

· Observe Safe Work Procedures while delivering goods to Customers.

· Comply with Traffic rules and regulations.

· Familiar with Singapore roads is an added advantage.

· Ensure the Vehicle is taken care of in terms of cleanliness, Maintenance, and condition.

Job Qualifications :

· Valid Class 3 Driving License.

· No adverse driving records.

· Minimum 1 year driving experience.

· Physically fit / Manual handling of heavy items.

· Able to learn and handle pallet-Jacks (Training will be provided)

“We regret that only shortlisted candidates will be contacted”

Job Description:

Support projects in the Technology Delivery Centers by tracking and managing project management office activities. Proactively monitor, manage and report on execution of deliverables.

• Assist with meeting minutes writing, assisting with onboarding and offboarding procedures in line with client’s requirements, events planning.

Job Requirements:

• Good verbal communication and coordination skills
• Experience in minutes writing and prompt follow-up on action items with the respective parties.
• Process-oriented, with good documentation and collaboration skills
• Attention for details
• Takes initiative and a keen learner
• Team Player
• Proficient in Microsoft Excel, Microsoft Powerpoint and other Microsoft Office Applications

Interested applicants, please submit your updated resume in MS WORD format via Apply Now for immediate processing. Do include your availability, last drawn & expected salary.

**We regret that only shortlisted candidates will be notified. Thank you.

Ashlynn | R21100397

1. Assists Project Manager in the co-ordination of project management activities to ensure that projects are executed in a smooth and effective manner;
2. Assists Project Manager in carrying out risk assessment and other risk management activities; makes recommendations on risk control measures; communicating risk assessment to all workers;
3. Ensures all contractors are safety inducted and issued with Permit before work commencement;
4. Ensures the adherence to the safe work procedure (SWP) established; to inform project manager or project director of any shortcoming in the SWP or risk control measures implemented;
5. Resolves site problems proactively in a timely manner and seeks advice from Project Manager as appropriate;
6. Ensures the timely preparation of project progress and other reports.
7. Co-ordinates daily activities of workers’ duties and to ensure that they are performed in a proper manner;
8. Makes daily checks on work progress, housekeeping and safety implementation on site with safety personnel;
9. Order materials required for projects;
10. Any other duties as assigned

GRAND VISION DEVELOPMENT is a newly established Singapore branch of a prominent player in the import and export industry, specialising in garments, needles, and textiles. With a headquarters based in China, the Company has decided to expand operations to Singapore to serve the growing client base in the region. Embarking on this exciting journey, the company is seeking a dynamic and organised Administrative Coordinator to join the Singapore team and play a pivotal role in overseeing the administrative operations at the initial stage.

Responsibilities:

1. Communication and Coordination:

• Serve as a point of contact between the Singapore branch and the headquarters in China.
• Facilitate effective communication within the team and across departments.

2. Documentation and Record Keeping:

• Manage and maintain accurate records of import/export documentation.
• Ensure compliance with local regulations and company policies.

3. Travel and Logistics:

• Coordinate travel arrangements for team members.
• Oversee logistical aspects related to shipments and deliveries.

4. Calendar Management:

• Assist in scheduling and coordinating meetings, both internally and externally.
• Manage calendars for key team members.

5. Financial Administration:

• Support with basic financial tasks, such as expense reporting and invoice processing.
• Work closely with the finance team to ensure accurate financial records.

6. Office Management:

• Maintain a well-organised and efficient office environment.
• Manage office supplies and equipment to ensure seamless day-to-day operations.

Requirements:

• Proven experience in administrative roles, preferably in the import/export or related industry.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Knowledge of import/export documentation and regulations is a plus.
• Ability to work independently and as part of a team.
• Fluency in English and Mandarin (for handling Mandarin-speaking clients and business associates).

Education and Experience:

• Diploma in business administration or a related field.
• 3+ years of relevant administrative experience.

Employment Terms:

• 6-months contract
• Work schedule: Monday to Friday 9:00-18:00
• Workplace Location: Singapore, the Company is still looking for a permanent office premise, so in the beginning, you will be working remotely)
• Annual Leave: five (5) days.
• Sick Leave: consecutive with MOM recommendations.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their qualifications and relevant experience.

Note: Only shortlisted candidates will be contacted for interviews. Personal data collected will be used for recruitment purposes only.

• Partner IT and Business Teams to understand and analyze business problems, assess and translate business changes requirement and request and manage system change delivery.
• As LOB (Line of Business) Systems application custodian, Overseeing the team and Application vendors team activity to ensure the LOB systems BAU operation and performance as per business expectation and SLA
• Product owner of module that organises customer relevant data and generates analytics reports.
• Configured data and user interfaces for accurate customer report delivery.
• Manage Internal Stakeholders escalation and help on conflict resolution
• Assist in audit activities both internal and external.

Requirement:

• Diploma or degree in Business administration or related
• Minimum 3 years’ experience as Business / System Analyst or Project Coordinator

Role

• Applies Project knowledge, Engineering knowledge and experience to coordinate the engineering and design of a project and support the fabrication, installation, commissioning and startup of facilities and equipment/ utilities interface associated with the conversion and outfitting of FSO / FPSO tankers, conversion of MOPU jackups for production operations or deep water TLP projects.
• The incumbent shall be capable of deputizing for the Topsides Engineering Manager in case of the latter's absence.

Job Responsibilities

• Coordinate with the engineering disciplines assigned to the project and work closely with project management, procurement, HSE, QA/QC, operations and construction team for preparation of deliverables meeting the quality and safety requirements.
• Coordinate with the engineering disciplines to set up Engineering and Design systems, Engineering Schedule, Master document Register (MDR), Procurement Schedule.
• Coordinate with the engineering disciplines to issue all deliverables on schedule.
• Work with the project planner to develop Level 3 and Level 4 engineering schedules.
• Implement engineering change management for the Topsides engineering post design freeze in all disciplines including communication, tracking and approval by the relevant stakeholders.
• Coordinate with Engineering disciplines to respond and closeout of Class Society comments, Client Technical Queries, Site Queries and Operation Queries for topsides.
• Coordinate with the Detailed Engineering subcontractors and Third Party specialists for Topsides.
• Support Topsides Engineering Manager in forecasting and mobilizing engineering and design resources for Topsides Engineering.
• Identify and integrate Safety, Quality requirements in the Design to ensure safe operability and maintainability.

Qualifications

• Bachelor's degree in any engineering discipline with 15 years of relevant experience or Masters' degree in any engineering discipline with minimum 13 years of relevant experience.
• Experience as Topsides Engineering Coordinator with at least one FPSO project in the EPCI phase.
• Previous experiences in FPSO projects for topside management role will be an added advantage.
• Familiar in use of Software, Database systems related to Engineering functions.

Responsibilities

• Liaison with consultants, contractors & authorities on project matter
• Complete design studies and monitor as-built documentation
• Prepare Material for submission
• Check & ensure of drawing according to design
• Review project specifications, technical clarifications and construction drawings
• Carry out works scheduling, material requisition, cost control, project supervision and documentation
• Supervise architectural works and coordinate with client’s representatives, consultants and sub-contractors on technical matters
• Supervise to achieve quality of works and to comply with safety & environmental regulations

Requirements

• Degree in Building and Architectural or relevant cert
• High degree of initiative and strong analytical skill
• Good communicative skills, able to interact with people of all levels and teamwork
• Advantage if have experience in Design & Build teamwork

• 5 Days
• Up to $3500
• Ubi

Job Description:

• Conduct site safety inspection and enforce compliance of prevailing MOM Safety Acts and Regulations
• Conduct training for workers
• Supervise all workers in providing safety measures and procedures in accordance with MOM Regulations
• Assist WSHO to organize monthly Safety Committee meetings and put-up safety reports, including safety issues
• Any other adhoc duties assigned by superior from time to time.

Requirements:

• Possess a Certificate in Safety Coordinators Course from approved institutes
• Min 3 years relevant experience in Building and Construction Industry
• Knowledgeable in ISO procedures will be advantageous

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

Job Scopes

• Supervise the work of sub-contractors and work closely with other site operations staff to meet the project schedule
• To work and co-ordinate with design/construction teams for all M&E installation and system requirement matters
• Coordinate with utility agencies and authorities on excavation works, utility diversion and reinstatement work on utility services
• To attend E&M Co-ordination Meetings
• Adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship to meet the stringent requirements conducted during site tests and inspections

The Requirements

• Possess at least Degree in Mechanical Engineering/Electrical Engineering/its equivalent
• At least 3 years of working experience in Construction Industry for this position (LTA project is preferred)
• Excellent coordination and communication skills gained through experience in the supervision of field staff
• Be assertive, independent and proactive with positive attitude

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Shipping Coordinator

• Salary: $2500- $3200
• Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
• Working Hours: 8.15am - 5.45pm
• Working Days: 5 Days [Monday - Friday]

Job Description:

• Assist line manager in handling procurement matter, checking of purchase orders raised, order confirmation and invoices from supplier
• Coordinate with the shipping companies, checking of shipping details, status and GST payment
• Coordinate with insurance companies, relating to marine insurance and claims
• Coordinate with bank on preparation of bank document example LC application, shipping guarantee.
• Handle import documentation.
• Coordinate, process and expedite the relevant shipping documents for import shipping clearance
• Monitoring and updating internal customers on the cargoes estimated arrival date
• Liaise and coordinate with Logistics Department on delivery schedule and inventory matters
• Attend to internal customers enquiries regarding shipping and procurement

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Salary: up to $3000

Duration: 6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Pasir Panjang

Job Description:

• Plan and implement supply chain optimization projects (e.g. warehouse-slotting, route planning)

• Oversee inventory procedures

• Oversee SLOC management

• Top Up Spine Sets

• Maintain trackers & Follow SOP

• Perform write off for SLOC management on monthly basis

• Follow up and monitor pending GRN

• Responsible for open GRN to avoid write off during quarter/financial year end

• SPOC for issues related to warehousing and transportation

• Develop requirements and standards (e.g. packaging, procurement, delivery)

• Track KPIs for Warehouse & transportation

• Support Billing

• Support Ad Hoc work during Weekend

Job Requirements: Min Diploma in Logistics / Business or similar w min 3 yrs of relevant experience, preferably in medical device

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Provide sales and administrative support to manager in day to day duties
• Maintaining a high level of customer service quality to ensure customer satisfaction and repeat
  business
• Support and achieve personal and team Key Performance Indicator by actively contributing to the
  achieving of the sales objectives
• Handling routine telephone & email/fax queries from customers
• Follow-up enquiries with local and overseas clients, and quotations
• Preparing of quotation based on customer requests
• Generate quotation, purchase orders, sales orders, invoices, delivery orders and sales reports
• Coordinating with operation / purchasing / accounts to expedite on-time deliveries to customers

Requirements:

• ”N" or "O" Level / Nitec
• 1-2 years’ relevant experience in sales & marketing
• Computer literate and proficient in MS Office Tools
• Bilingual, must handle Chinese document

Hiring Class 3 Delivery Driver x 10

Job Scope
- Sort, loading and deliver items to customers
- Collection of items when required
- Any other adhoc duties assigned
- Provide any support or assistance when needed

Salary and Benefit
- Basic + Allowance + Incentives
- AWS + VB
- Vehicle can be driven home
- Cashcard + Diesel
- AL, MC, HL
- Medical claim
- 6 days work week
- Sunday and PH off
- With/without experience (Training provided)

We are JUO Studios: a creative shop that specialises in post-production, creative concepts, and storytelling. and we're looking for social media coordinators to join our team.

What's in it for you? Well, you'll literally be paid to watch shows, for one. You'll also be able to put your creative skills to the test by coming up with visuals and creative concepts for some of the hottest anime, international films and television series out there.

You'll be working with a ragtag team of funny, like-minded individuals with a passion for creativity. Work is work, but that doesn't mean we can't have fun doing it.We also firmly stand by making sure every member of our team has a life outside of work. If you decide to contact us, go ahead and ask us about our flexible office hours!

Psst - USS isn't crowded on weekdays.

If you have a keen eye for detail, spot mistakes for breakfast, lunch and dinner while still enjoying social media, join us!

Responsibilities:

• Bridge communications between client ecosystem and company on content schedule and scheduling - ensure the effective exchange of campaign information and asset deliverables across internal and external teams in different time zones
• Manage internal production timeline and QC of social assets and copywriting.
• Well versed in social best practices, including channel specific creative formats and the latest strategies and report channel performance
• Research prevailing social media trends and functionalities in order to make informed recommendations around targeting, creative formats, platforms, and budget management.

Requirements:

• Diploma / BA/BS in related field
• Minimum 2 years of working experience
• Strong command of English
• Proficient in Meta, Tiktok, Twitter & YouTube’s social platforms
• Proficient in the Google ecosystem (Google Docs, Sheets, Slides etc)
• Up to date with new and emerging social platforms and innovative industry trends
• Highly detail-oriented with an ability to project manage
• Willingness to continue learning to ensure understanding of current production processes and tools

Following are a plus if you:

• Understand Anime / Games related pop culture
• Enjoy watching Anime, delve into anime fandom
• Have a strong proficiency in Japanese, verbal and written
• Certification in Japanese language proficiency - JLPT Level N1
• Are a weeb like we are

• Assists Project Manager in the co-ordination of project management activities to ensure that projects are executed in a smooth and effective manner;
• Assists Project Manager in carrying out risk assessment and other risk management activities; makes recommendations on risk control measures; communicating risk assessment to all workers;
• Ensures all contractors are safety inducted and issued with Permit before work commencement;
• Ensures the adherence to the safe work procedure (SWP) established; to inform project manager or project director of any shortcoming in the SWP or risk control measures implemented;
• Resolves site problems proactively in a timely manner and seeks advice from Project Manager as appropriate;
• Ensures the timely preparation of project progress and other reports
• Co-ordinates daily activities of workers’ duties and to ensure that they are performed in a proper manner;
• Makes daily checks on work progress, housekeeping and safety implementation on site with safety personnel;
• Order materials required for projects;
• Other Duties Assigned

Job Descriptions:

• Coordination and management of all M&E works
• Ensure all M&E works are performed on time and in compliance with all necessary standards, codes of practice and safety regulations
• Ensure that all M&E works will achieve the high-quality level expected
• Responsible for the supervision & coordination of M&E works at project site.
• Understand Main Contract /Subcontract requirement.
• Check for discrepancies, defects, inconsistency in drawings.
• Monitor progress, quality of workmanship and compliance with requirements
• Supervise/track on-going site works on Master Program
• Prepare structural penetration shop-drawing for approval.
• Assess and verify M&E sub-contractors claims.

Job Requirements:

Diploma in Engineering (Electrical or Mechanical), Specialist Diploma in M&E coordination

Minimum 3 years of relevant experience

Salary: $3,500.00 - $4,200.00

Working Hours: Mon - Fri (office hrs), 3 days office, 2 days WFH (hybrid)

Job Description:

• Assist with development of strategic marketing initiatives and activities.
• Development of marketing collateral including content curation and liaising with relevant stakeholders to craft content
• Proofread and copyedit marketing collateral
• Work with internal stakeholders and agencies for implementation and adaptation of marketing collateral templates
• Assist with internal communications of our updated brand strategy
• Assist with implementation of our updated brand strategy across the organisation

Requirements:

• Bachelors Degree in marketing/communications or related fields.
• At least 2 years of professional experience in content management, creative writing, advertising concepts and media negotiations.
• Strong relationship management skills.
• Critical thinker with strong problem-solving and research proficiencies.
• Solid organizational skills and detail oriented.
• Ability to work under pressure and meet strict deadlines.
• Creative mind, with ability to simplify complex information into user-friendly format
• Strong written and verbal communication skills.
• Proficient in Microsoft Office, Powerpoint

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Position Mission (responsibilities & expectations):

• Support commercial/marketing managers to cover formula price calculation, credit line management, shipping instruction, P&L management, Long/Short control.
• Shipping coordination including looking after bulk/container vessel movement, L/C, documentation as well as ECC.

People Management:-

Communicating with mangers and shipping coordinators in the team and corporate staff divisions (Finance, Accounting, Risk management, Logistics management div.) Also required to closely communicate with overseas offices such as Tokyo HQ, Bangkok office, Jakarta office. Communicating with suppliers for the arrangement of documents also required.

Geographical scope:-

Sitting in Singapore basically, sometimes lunch or dinner meeting with external people required business engagement on ad-hoc (minimal) basis (eg. client lunch/dinner), and no business trip required.

Key Responsibilities:-

1. Support operation team (managers as well as shipping coordinators) for building up efficient team by covering the job such as formula sales price calculation, P&L control, L/C, documentation etc.
2. Understand bulk shipping operation in SPACC and communicate with overseas office as well as shipping company for smooth operation.
3. Understand Phenol chain business in SPACC and support managers for the existing operation (formula sales price calculation, long/short position control, P&L management etc) especially Phenol/Acetone/BPA business.

Selection Criteria:-

1. Keen interest to contribute to the team
2. Good communication Skill
3. Willingness to challenge new things
4. Responsible for the job in charge
5. Minimum 2 years of relevant work experience (trading business support)
6. Min. Diploma
7. Prior work experience in chemicals bulk business preferred.

Our Client:

Our client is a Japanese gaming company and is currently seeking a Project Coordinator to join their game development team in Singapore.

The Responsibilities:

• To work on software and specifications for games targeted at the Japanese and other Asian markets
• To proficiently interpret and create specifications in Japanese, as well as engage in effective communication with service partners and customers in their respective native languages across Japan, China, and Taiwan

The Requirements:

• Good research and data manipulation skills
• Passion in gaming and good understanding of game design principles is a plus
• A strong command of the Japanese language is essential for effective communication with native Japanese-speakers at the headquarters and other stakeholders

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 88392

JOB PURPOSE

The Customer Service Specialist is focused primarily on ensuring that all sales support and service activities are well-coordinated and completed within prescribed process guidelines in support of the sale branches. The role includes embarking on program initiatives targeted at meeting the demands / requirements of our customers, thus satisfying their needs.

PRINCIPAL ACCOUNTABILITIES

• Effective day to day customer service operation to support the pre and post shipment requirements of the sales branches.
• Customer backlog management with aim of maintaining backlog integrity through systematically reviewing and addressing all backlog issues encountered on a daily basis.
• Customer Service Specialist will be allocated into a specialist team and rotate through the specialist function as deemed necessary.

JOB DESCRIPTION

• Weekly management of the Customer backorder report with a turnaround time of 48 – 72 hours for a complete review.
• Work and assist the Sales team in managing their Customer pre & post shipment.
• Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
• Escalate all their issues or challenges in fulfilling their assigned task to management in the most appropriate timeline to seek guidance on resolution.
• Manage customer’s portal update and customized report if required.
• Update customer production change requirement to optimize inventory planning.
• Elevate any potential delivery shortfall to respective sales personnel for awareness and communication.

REQUIREMENTS

• At least a Nitec or Diploma qualification in a relevant field of study.
• At least 2 years of working experience, relevant industry experience is advantageous but not a must.
• Candidates without experience are welcome to apply.

COMPETENCIES

• Accurate data entry skills
• Proficiency in Microsoft Office Applications – especially in Excel
• Basic knowledge and understanding of transportation modes (air and ocean)