We are seeking a Manufacturing Engineer to join our team at a leading US multinational in the semiconductor and electronics industry. The role involves managing production processes, ensuring efficiency, and solving technical issues in a fast-paced manufacturing environment.

Key Responsibilities:

• Oversee production operations to optimize processes and ensure quality standards.
• Implement continuous improvement initiatives to enhance production efficiency.
• Troubleshoot and resolve technical issues on the production floor.
• Collaborate with cross-functional teams to meet production goals.
• Maintain equipment performance and support preventive maintenance.

Qualifications:

• Degree in Engineering (Electrical, Mechanical, or related field).
• 2+ years of experience in manufacturing, preferably in the semiconductor or electronics industry.
• Willingness to work 12-hour shifts (day/night)

For interested applicant, kindly send your resume in Word/PDF format to include the following in your resume:

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

License No: 23S1595

Registration No: R23116355

Senior Piping Engineer (Near MRT | 5 Days)

Working Days: 5 Days

Location: Near MRT

Salary: $5,500- $6,900

About Our Client:

Our client is a distinguished leader in the Oil & Gas and Petrochemical sectors, renowned for its engineering prowess and dedication to delivering landmark projects. As a reputable EPC contractor, they push the boundaries of what’s possible in infrastructure solutions, emphasizing innovation, safety, and sustainability to bring complex visions to life. This organization is at the forefront of engineering excellence, setting industry benchmarks throughout the region.

Why Join This Team?

Joining our client means becoming part of an inspiring and forward-thinking team that values your expertise and fosters your growth. This role offers you the opportunity to shape major engineering projects, making impactful contributions that resonate across industries. With an environment built around cutting-edge technology, collaborative problem-solving, and continuous professional development, you’ll thrive in a workplace that rewards ambition, innovation, and dedication.

Job Overview:

As a Senior Piping Engineer, you will lead and oversee all aspects of piping projects, ensuring precision in design and seamless execution. This position requires close coordination with multiple engineering disciplines, making it ideal for a seasoned engineer with a passion for leadership and technical excellence. Your role will be instrumental in steering projects toward success while mentoring junior engineers and driving improvements within the piping department.

Job Scope:

- Drive the creation and refinement of piping layouts, material take-offs (MTOs), and 3D model evaluations for intricate piping systems.

- Analyse stress and vibration data, offering technical expertise and recommendations.

- Collaborate closely with multidisciplinary teams to ensure cohesive project progress.

- Oversee technical specifications, support standards, and material selection to meet project requirements.

- Conduct regular progress assessments and provide strategic recommendations for project alignment.

- Offer technical guidance during construction and installation phases to ensure successful project outcomes.

- Mentor and guide junior engineers, promoting a culture of quality and efficiency in design.

Requirements:

- Bachelor’s Degree in Mechanical Engineering or a related field (or equivalent experience).

- At least 12 years of experience in piping design, stress evaluation, and construction engineering support, including 5 years in a supervisory capacity.

- Proficient in AutoCAD and 3D modelling tools (e.g., Navisworks or SPR).

- Strong technical knowledge of piping stress/vibration analysis, material selection, and system design.

- Exceptional leadership and communication skills, with the ability to guide and motivate multidisciplinary teams

Please submit your CV and cover letter via the CareersFuture portal or email your resume to [email protected]

Only shortlisted candidates will be contacted. We look forward to exploring your potential!

By submitting your personal data and/or resume, you consent to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Chee Beng | EA Reg No: R24121894

Mechanical Project Engineer (Islandwide | 5 Days | ACMV/ Piping Structural Support Design)

Working Days: 5 Days

Location: Islandwide (Project based)

Salary: $3,500- $6,000

Our client is currently looking for a suitable candidate to join them as a Mechanical Project Engineer to drive the ongoing and new projects in the company.

About Our Client:

Our client is a rapidly expanding group of companies with interest in Engineering, Construction, Telecommunications and Investments.

Their principal business is in high-tech factory engineering, they have since extended their expertise into commercial projects with luxury hotels and commercial properties.

Job Scope:

- Site preparation and co-ordination, preparation of submission documents.

- Coordinate, liaise and manage various project stakeholders including customers, consultants, sub- contractors, vendors, etc. on site to ensure project requirements are met.

- Able to communicate effective to all stakeholders.

- Prepare and create detail work schedule, manpower and resource planning.

- Able to understand Engineering drawings and perform basic engineering calculations, design, etc.

- Coordinate the safety management system on site.

- Follow up and reporting on the project progress.

- Able to understand Singapore standards or Code of Practice.

- All other ad-hoc tasks as assigned by reporting manager.

Requirements:

- Relevant Qualification in Mechanical Engineering or equivalent.

- For experience candidates, preferably to possess minimum 2 years relevant experience in the Construction / Industrial Engineering industry. Open to candidates with no previous working experience.

- Experience in design ACMV / Piping and Piping Structural Support/ Ducting

- Experience in manufacturing plant construction, Data Centre fit-out works, etc.

- Outgoing with strong interpersonal and communication skills.

- Ability to work independently and target oriented in a fast-paced environment.

- Ability to interact effectively with project members and managers at all levels

- Relevant experience may be offered as Senior role

Please submit your CV and cover letter via the CareersFuture portal or email your resume to [email protected]

Only shortlisted candidates will be contacted. We look forward to exploring your potential!

By submitting your personal data and/or resume, you consent to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Tan Chee Beng | EA Reg No: R24121894

Job Summary

We are seeking an experienced Ansible Automation Engineer to design, implement, and maintain automation solutions that streamline our operations and enhance efficiency. This role will focus on developing automation using Ansible, supporting a diverse technology stack, and working with cloud infrastructure. The ideal candidate will have strong expertise in Ansible, YAML, Python, AngularJS, and PowerShell scripting and be comfortable working across various technologies and platforms, including Linux, Windows, CoreOS, RHEL, Red Hat OpenShift Container Platform (OCP), AWS, and Azure.

Responsibilities:

• Collaborate with cross-functional teams to understand business requirements and design automation solutions using Ansible and other relevant technologies.
• Develop and maintain a strategic plan for centralizing Ansible automation.
• Onboard applications to OCP, including namespace creation, quota assignments, and RBAC role assignments.
• Develop and test digital forms using AngularJS to record user requirements as per specification documents.
• Handle JSON data proficiently for configuration management and data interchange.
• Develop Ansible playbooks for onboarding applications onto OCP and conduct unit testing.
• Set up DevOps pipelines to build and release Ansible playbooks.
• Create, test, and maintain Ansible playbooks and roles for various tasks, configurations, and deployments.
• Maintain and update a centralized inventory of managed hosts and resources.
• Implement security best practices for Ansible, including credential and secrets management, and ensure automation complies with security and compliance policies.
• Develop and maintain Python and PowerShell scripts to automate tasks and processes.
• Work with APIs to facilitate communication between different systems and platforms.
• Manage and support automation solutions across a diverse technology stack, including Linux, Windows, RHEL, CoreOS, OCP, and cloud platforms such as AWS.
• Use GitLab, Bitbucket, Jenkins, and JIRA for version control and collaborate with development teams to ensure code integrity.
• Work with Terraform and CloudFormation for efficient cloud resource provisioning and management.
• Integrate automation solutions with ITSM tools to improve service delivery and incident management.

Requirements:

• Bachelor's degree in computer science, Information Technology, or a related field.
• 3-5 years of proven experience as an Ansible Automation Engineer or similar role.
• Strong scripting skills in Python, YAML, AngularJS, and PowerShell; Java and Groovy skills are a plus.
• Proficient communication skills for effective collaboration across teams.
• Familiarity with API calls and JSON data.
• Proficiency in Linux, Windows, CoreOS, and RHEL environments.
• Knowledge of cloud platforms such as OCP and AWS.
• Strong experience with Red Hat Ansible Automation Platform.
• Familiarity with GitLab, Bitbucket, Jenkins, and JIRA for version control.
• Experience integrating automation solutions into ITSM tools.
• Solid understanding of automation principles and practices, including Docker and Kubernetes for containerization and orchestration.
• Basic knowledge of networking, including VLANs, firewalls, and ports.

Job Description

We are a cleaning company specializing in home, office & commercial cleaning & disinfection services.

Responsibilities:

• Lead and manage a team of workers to complete the assigned jobs on site
• Responsible for training and to oversee the operations
• Supervise work performance to ensure cleaning is carried out in adherence to organisational SOP
• Inspection of the work environment
• Resolve and handle customers’ issues / requests / feedback promptly with strong follow-up actions
• Feedback on staff’s work performance and attitude
• Ability to operate machinery & equipment and to ensure their upkeep and maintenance
• Assist in inventory management as and when required
• Ensure workplace safety and hygiene handling

Requirements:

• Team player with strong interpersonal skills
• Possess initiative with good learning mindset
• Strong leadership skills with maturity to lead a team
• Ability to work in a fast-paced environment
• Punctual and responsible
• Knowledge of cleaning chemicals handling and machinery will be advantageous
• Able to be on standby for 24/7 operation

Salary Package & Benefits:

• Salary: Up to $4,000 (depending on experience)
• OT Pay + Allowance
• Uniforms & Regular hours
• Performance Bonuses or Variable Bonus
• Annual Leave, Medical Benefits, Insurance
• On-The-Job and WSQ courses training will be provided

Interested applicants, please send your detailed resume with last drawn / current and expected salary to us.

Job Summary:
We are looking for a dedicated Production Engineer to oversee and enhance production operations, ensuring an efficient and safe manufacturing process in our chemical products division. This role involves close collaboration with cross-functional teams to address corrective and preventive actions and to drive improvements through process optimization and benchmarking.

Key Responsibilities:

• Oversee daily production operations to ensure efficiency and compliance with safety and quality standards.
• Work with cross-functional departments to implement effective corrective and preventive measures.
• Lead improvement activities, including process optimization and benchmarking, using statistical tools and relevant software.

Qualifications:

• Bachelor’s degree in Chemical Engineering or related field.
• Proven experience in a chemical manufacturing environment.
• Strong analytical skills, with proficiency in process optimization and statistical software.
• Excellent communication and problem-solving abilities.

For interested applicant, kindly send your resume in Word/PDF format to include the following in your resume:

1. Current Salary

2. Expected Salary

3. Availability

4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

License No: 23S1595

Registration No: R23116355

Proficio is an award-winning managed detection and response (MDR) services provider. We provide 24/7 security monitoring, investigation, alerting and response services to organizations in healthcare, financial services, manufacturing, retail and other industries. Take a video tour of our global network of 24/7 Security Operations Centers (SOCs).

 Proficio has been highlighted in Gartner’s Market Guide for Managed Detection and Response Services for the last five consecutive years. MSSP Alert ranks Proficio among the top 250 global Managed Security Services Providers (MSSPs).

 We have a track record of innovation. Proficio invented the concept of SOC-as-a-Service. We were the first MSSP to provide automated response services and are the only company in our space with a patent for cyber risk scoring and security posture gap analysis.

 Our typical client is a medium to large-sized organization that lacks the in-house resources to address the challenges of a rapidly changing threat landscape. The difficulty of hiring and retaining cybersecurity professionals are widely understood. Our prospective clients are also challenged to effectively harness technology and build hardened processes that reduce the risk of security breaches.

 While Proficio has developed a unified service delivery platform designed to meet the needs of the most demanding clients, what sets us apart is the quality and passion of our people. We believe the SOC of the Future will meld the creativity of human intelligence with the power of advanced technologies like AI.

 Proficio’s commitment to developing and promoting our team members is unparalleled in our industry. Most of our senior managers were promoted from within.

 SUMMARY

We are seeking an energetic Security Engineer II to serve as a technical resource and leader. This position has two components and supports both our team that Onboards new customers and our MSS team that manages security devices for our customers. 

Onboarding, 60% of this role:  this part of the position centers on security and availability of customer data as it is brought into the Proficio SIEM. The Security Engineer II will assist in working with new clients as they transition to our ProSOC service. This includes ensuring timely deployment of services, developing a personalized on-boarding strategy for each customer and auditing of systems reporting from the client to our Security Operation Center. 

MSS device configuration/maintenance, 40% of this role:  this part of the position will help ensure delivery of our Elastic Stack Managed Security Services to meet or exceed the defined service levels of our clients. The Security Engineer II will respond to customer requests and act as a trusted technical resource for our clients while striving to maintain high reliability and performance within our customer’s environments. This position also includes managing and optimizing overall IT infrastructure and systems used in the delivery of our Managed Security Services.

 Responsibilities

• Assist in the onboarding and implementation of ProSOC service and Managed Security Services solutions for Proficio clients across industries and geographic locations. 
• Act as a technical liaison between Proficio and its customers during the onboarding process.
• Review technical security posture (network, application, and database) for existing and newly acquired businesses or services.
• Perform security reviews and monitoring of the production environment. 
• Perform the installation and configuration of security monitoring tools in support of our ProSOC service.
• Use out of the box thinking as well as industry standard troubleshooting tools, such as, Wireshark, TCPDUMP, and other tools, to facilitate on-boarding of customer data sources.
• Work with senior staff to evaluate client security devices and make recommendations based on industry standards for security configurations.
• Assist Proficio engineering team with tasks related to the review and development of Managed Security Services related processes and procedures.
• Assist senior staff when they provide Subject Matter Expert (SME) services, engaging directly with clients to perform necessary research, answering questions and making recommendations based on industry standards and best practices.
• Participate in engineering team on-call rotation.

• A Bachelor’s degree in Information Systems, Business, Engineering, or a related field from an accredited institution OR equivalent experience
• 4-5+ years’ experience as a Network Engineer or Security Engineer working with a broad range of technologies
• Minimum 2+ years’ experience in Information Technology IT Security in a SOC or NOC environment working with a broad range of technologies highly preferred.
• Security certification required, such as, Security+ and Network+. Security certification such as SANS/GIAC, CISSP, CISA, CISM are a plus
• Basic Unix or Linux systems administration and command-line experience (Redhat/Linux, FreeBSD, Ubuntu, etc.).
• Experience with Windows Server security logs.
• Experience in the configuration and troubleshooting of IPSec VPN tunnels.
• Knowledge of network analysis tools, such as, Wireshark and TCPDump and SCP.

• Knowledge of UNIX and Windows environments as may pertain to Network and Security tasks including syslog, DNS, load balancers and BIND, BigIP command line on BSD, Windows Event Log.
• Hands-on experience installing, configuring and administering network and security devices, applications and systems
• General understanding of SIEM operations experience with Elasticsearch is a strong plus
• Managed Services experience preferred with a customer focused mindset that is willing to go above and beyond to satisfy a customer requirement absolutely required
• Experience performing vulnerability assessment and remediation using products such as Qualys, Nexpose or Nessus is a plus
• Proficient with Linux (scripting in Bash or Perl is required and Python is a plus)
• Vendor certifications from Palo Alto, Cisco, Juniper etc. are a plus
• Effective time task management skills.
• Strong communications skills, both written and oral
• Ability to participate in on-call rotation for after hours and weekend escalations

 At least 1 years’ experience configuring and/or using the following:

•  Security Management Systems (i.e. Tipping Point SMS, CheckPoint Security Management Server, Cisco Sourcefire Management Console, or JunosSpace)
• Firewalls (Cisco, Palo Alto, Checkpoint, Fortinet, Juniper SRX, or IPTables)
• IDS/IPS (Cisco AIP or Sourcefire, McAffee, Juniper or Tipping Point)
• Linux command line or similar operating system
• Experience with Vulnerability Management Tools
• Wireshark or other similar industry standard application
• Data Encryption using SSH, IPSEC VPN or TLS/HTTPS

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Lunches and fun employee activities!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.

Job Responsibilities: • Answer high-volume inbound calls and respond to inquiries related to imaging services. • Manage all dial in booking and WhatsApp/online scheduling. • Schedule appointments and manage patient records accurately. • Educate patients on MRI examinations and address their concerns with empathy • Collaborate with medical staff to resolve issues efficiently. • Maintain confidentiality in compliance with PDPA regulations. • Administration: Compile statistics, support marketing activities and other duties as assigned.

Job Requirements: • Minimum GCE O Levels • Previous experience in a customer support role • Strong phone and verbal communication skills along with active listening • Customer focus and adaptability to different personality types • Ability to multi-task, set priorities and manage time effectively

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Position Overview:
We are seeking an attentive, professional Service Crew member to join our esteemed team. The ideal candidate is passionate about hospitality, demonstrates a strong commitment to customer satisfaction, and upholds our high standards of service. As a member of our Service Crew, you will play a crucial role in delivering a memorable dining experience by providing warm, personalized, and attentive service to our guests.

Key Responsibilities:

• Greet and seat guests promptly, creating a welcoming atmosphere.
• Accurately present menu options, offer recommendations, and answer any guest questions.
• Serve food and beverages with precision, ensuring each dish meets presentation and quality standards.
• Monitor guest needs throughout the meal, promptly addressing any requests or concerns.
• Maintain cleanliness and order in the dining area, ensuring tables are set to perfection.
• Collaborate with kitchen staff and management to ensure seamless service.
• Follow all food safety and hygiene standards, ensuring compliance with the restaurant's protocols.
• Handle guest feedback professionally, demonstrating a commitment to guest satisfaction.

Qualifications:

• Previous experience in a mid- to high-end restaurant setting is highly preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail, with the ability to work gracefully under pressure.
• A friendly, professional demeanor, with a commitment to hospitality and customer service.
• Flexible availability, including weekends, evenings, and holidays.

Job Responsibilities

• Greet and welcome customers with a warm, friendly, and professional demeanor
• Take orders from customers and provide recommendations on the menu, including our specialty dishes and drinks
• Serve food and beverages efficiently and in accordance with restaurant standards
• Ensure all guest needs are met promptly and with care, maintaining a high level of customer satisfaction
• Collaborate with kitchen staff to ensure accurate and timely delivery of food and beverages
• Assist with setting and clearing tables, ensuring the dining area is clean, organized, and inviting
• Handle customer inquiries, complaints, and special requests in a courteous and professional manner
• Process customer payments accurately using POS (point-of-sale) systems
• Ensure that the restaurant is fully stocked with necessary supplies and assist with inventory management as needed
• Adhere to all health, safety, and hygiene regulations
• Any Ad-Hoc Duties that may be assigned by the Manager

Job Requirements

• Previous experience in a customer service or restaurant setting preferred, but not required
• Passion for Japanese cuisine and culture is a plus
• Knowledge of Japanese food and drink (sake, tea, sushi) is an advantage
• Excellent communication and interpersonal skills
• Ability to work efficiently in a fast-paced, team-oriented environment
• Positive attitude, strong work ethic, and a professional appearance
• Ability to multitask and handle stressful situations with grace
• Willingness to learn and grow in a hospitality-focused environment
• Required to work weekends, and holidays

Other Information

• Location: Bugis
• Full Time, Part Time, Intern Available (Singaporean and Student are welcome)
• Salary will base on experience
• Resume can email to [email protected]

Responsibilities:

· Handling and preparation of shipping documents (eg: delivery order / billing of lading, arrival notice, tax

invoice and others)

· Perform customs import permit declaration.

· Liaise & co-ordinate with overseas agents / customers / haulers / warehouse to ensure smooth delivery

of shipments.

· Arranging import/export shipments for customers

· Liaise with air/sea freight co-loaders, shipping lines, transporters to ensure timely delivery of customer's

shipment to various destinations

· Others shipping documentation related responsibilities

· Ensure Work processes on Customer’s shipment handling requirements are continuously administered

and updated

Your Role
We are looking for an experienced Sales Engineer (Electronic Testing) to develop & identify business opportunities including sales visits, preparation of proposals, products & proposals presentation, contracts negotiation and closing of sales.

What Will You Do

• To develop and identify business opportunities
• To do sales visits, preparation of proposals & closing of sales
• To develop sales strategies for the growth of existing and new accounts
• To market wide range of products and provide customers with solutions
• To meet sales quota set and participate in yearly and periodic budget exercises.

What Do We Want

• At least Diploma/ Degree in Electronic/ Telecommunication / Engineering in relevant fields
• Min 2-3 years of relevant work experience in electronic testing / laboratory fields.
• Good communication skill & has pleasant personality and positive attitude.
• Possess own transport will be advantage.
• Willing to travel.

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$4000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.

Job Highlights:

• 5-day work week
• Career Progression Opportunities
• Dynamic team

Job Description:

• Reporting to the Assistant Front Office Manager, you are responsible in directing the welcome experience whilst ensuring compliance with all policies, brand standards and satisfaction of guests’ needs.
• You should be a people person who is courteous, efficient and enjoys to meet and serve .
  
  As a Guest Services Executive, your duties and responsibilities will include:
• Performing all front desk duties including confirming reservations (emails/phone/over the counter), occupancy and audit reports, cashiering, room assignments, guest check-in and check outs in a friendly and efficient manner.
• Providing hotel and travel information and sharing local tourist insights.
• Handling guests’ inquiries and providing prompt responses and assistance
• Analyzing and resolving problems while exercising good judgment
• Ensuring a high level of customer service is consistently maintained.
• Develop and maintain positive working relationships with others.
• Maintaining confidentiality of all guests' information and hotel data.
• Escorting guests to their rooms, making personal deliveries for guests, conducting room and hotel tours.
• Reporting accidents, injuries, and unsafe work conditions to the manager.
• Adhere to all company policies, procedures and etiquettes.
• Perform other departmental or cross departmental job duties as requested by management.
  
  Job Requirements:
• Diploma or equivalent in Hospitality Management / Business Administration.
• 2 years of experience in Guest Services, Front Desk or related professional field.
• Computer literate and proficient with Microsoft Office.
• Able to perform shift work including nights, weekends, and/or public holidays.
• Good understanding/knowledge of using the hotel property management system.

Role based in Sydney, Australia - Relocation Support Provided

We are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce Network powers billions of transactions. In December 2022, Rokt’s valuation increased to $2.4 billion USD, allowing us to expand rapidly across 15 countries. 

The Rokt engineering team builds best-in-class ecommerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers. Our bespoke platform handles millions of transactions per day and considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology.

At Rokt, we practice transparency in career paths and compensation.

At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Senior Machine Learning Engineer

Compensation: $190,000-$235,000 AUD including superannuation, plus employee equity plan grant & world class benefits.

As a Senior Machine Learning Engineer, you are someone who has significant expertise in both machine learning and software engineering. You will be working with our engineering and product teams to design, build and productionise proprietary machine learning models to solve different business challenges including smart bidding, lookalike modelling, forecasting, etc.

About the Role:

• Collaborate closely with product managers and other engineers to understand business priorities, frame machine learning problems, and architect machine learning solutions.
• Build and productionise machine learning models including data preparation/processing pipelines, machine learning orchestrations, improvements of services performance and reliability and etc.
• Contribute and maintain the high quality of the code base with tests that provide a high level of functional coverage as well as non-functional aspects with load testing, unit testing, integration testing, etc.
• Keep track of emerging tech and trends, research the state-of-art deep learning models, prototype new modelling ideas, and conduct offline and online experiments.
• Share your knowledge by giving brown bags, tech talks, and evangelising appropriate tech and engineering best practices.

About You:

• PhD in Machine Learning [Nice to have]
• Extensive knowledge in and experience with some of the following areas - Bayesian methods, Recommender systems, multi-task modelling, meta-learning, click through rate modelling or conversion rate modelling.
• 3+ years of industry experience in building production-grade machine learning systems with all aspects of model training, tuning, deploying, serving and monitoring.
• Experience with Kubeflow (or similar), Tensorflow and Feature Store in a production environment is a massive plus.
• Bonus points if you are familiar with any of the following architectures or have experience with the models mentioned in this benchmark: DCNV2, MMOE, Deep & Wide, ESMM, xDeepFM, and GDCN.

This role is based in Sydney, Australia. Rokt will provide relocation and visa support to qualified candidates.

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock the full potential in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Accelerate your career. We offer roadmaps to leadership and an annual $5000 training allowance
• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

If this sounds like a role you’d enjoy, apply here and you’ll hear from our recruiting team.

• Making plans using detailed drawings
• Preparing estimates and budgets
• Creating accurate project specifications
• Designing engineering experiments
• Creating technical reports for customers
• Completing regulatory documents concerning safety issues
• Finishing projects on time and within budget
• Communicating with clients and coworkers about analysis results

Statement Of Purpose (Overall Purpose of Job)

In charge of the execution of all Solar Installation works inclusive of planning, scheduling, controlling, coordination and ensure works carried out are in accordance to approved shop drawings / specification and complete within the completion date. In addition, budget control and contract administration.
Major Duties & Responsibilities
(A) Specific :

• Evaluate costing received for electrical works.
• Vet through shop drawings to ensure all are in compliance to technical specifications / authority requirements prior to submission.
• Liaise and have meetings with Clients and Consultants on technical resolution / clarification, inspection and submission.
• To be the lead contact point for all Project issues.
• To attend weekly site meeting.
• To build and maintain strong, long-lasting client relationship and meet Client’s expectations.
• To manage, coordinate, work and oversee all workers, sub-contractors and vendors to ensure proper work execution and good workmanship.
• To plan, implement, track the work progress and submit weekly progress report so as to ensure that the project executed is on time and within budget.
• To monitor project cost including variation works and submission of supporting documents.

(B) General :

• To prepare and submit progress reports.
• To maintain proper documentation for all projects.
• To coordinate and work with other departments.
• To engage, coordinate and oversee all project works to ensure successful completion and handing over to Clients.
• Other duties as assigned.

(C) Safety:

• To follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• Degree or Diploma in Electrical Engineering or Equivalent.

(B) Knowledge & Skills :

• Well-versed with installation of M&E services and builder’s works.
• Experience in Design and Delivery Execution of Solar System Works and Load Sizing Of Solar Systems.
• Good interpersonal skills.
• Independent & Team player.
• Proactive and able to take initiative.
• Good in negotiation.
• Good communication skills (verbal and written).
• PC literate and knowledge in MS Office.

(C) Experience :

• Minimum 3 years of relevant experiences.

• Be the technical expert of InsiderSecurity solutions for our users
• Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solutions
• Advise customers on the deployment architecture and best practices for our products
• Deploy and configure our solutions in customer data centers or cloud environments
• Develop and configure use cases to meet user's needs
• Diagnose and troubleshoot technical issues
• Support the sales team by conducting technical sales demos and answering technical inquiries during sales
• Serve as the interface between users and our product engineering teams. This is an excellent role to gain experience and insight into the cybersecurity industry

• Bachelor's degree in Engineering, Science or Computing
• Some experience in Python or other high-level languages
• Familiarity with system administration (e.g., Windows, Linux, AWS) is a plus
• Experience in bash scripting is a plus
• Previous experience as a customer success engineer or application field engineer is a plus
• Excellent problem-solving skills and attention to detail
• Good communication and presentation skills
• Ability to thrive in a collaborative team setting
• Must be a Singapore Citizen or Singapore Permanent Resident

• Do meaningful work that help solve challenging problems in cybersecurity
• Help users in their journey to secure their organizations with our advanced technologies 
• Chalk up valuable experience and insights in the cybersecurity industry
• Competitive salary
• Enjoy 18 days of annual leave, with increments based on years of service
• Annual flexible benefit

Responsibilities:

• Play an important role in the compliance of REVIT MEP for BIM projects
• Plan and manage all aspects of REVIT MEP functions
• Evaluate and implement standard MEP templates and families creation
• Supervise and co-ordinate with Engineers and BIM Modelers on project set-up
• Provide in-house training programs for Engineers and BIM Modelers
• Attend meetings and collaborate with Client on BIM project

Requirements:

• Good knowledge and understanding of Autodesk REVIT Architecture / Structural / MEP software and Autodesk AutoCAD software / ACC Cloud
• Good knowledge and experiences in CORENET X submission requirements
• Able to work independently, self-motivate and resourceful
• Strong leadership with good people management skills
• Good written and spoken communication skills

Qualification:

• Diploma or Degree in Mechanical or Electrical Engineering / Building Information Modeling

Experience:

• Minimum 4 to 5 years of relevant working experience

Salary:

• Commensurate with qualification and experience

Interested candidates please apply with an updated and completed resume to [email protected] stating details of your education background/working experience, expected salary and availability. We regret only suitable candidates will be short-listed and notified.

Your Role

We are looking for an experienced Maintenance & Service Engineer/ Welding Engineer/ Senior Technician responsibility for support troubleshooting and repair work on welding machine. You will perform preventive maintenance on machines and cost reduction. Support new equipment installation and major periodic maintenance activities as required.

What Will You Do

• Support production troubleshooting and repair on welding machine
• Perform preventive maintenance on machines and cost reduction
• Support new equipment installation and maintenance activities
• Other ad-hoc duties assigned by manager

What Do We Want

• Min Diploma & above in electrical and electronic/ engineering / equivalent.
• At least 1-2 years & above of experience in electrical and electronic/ in service of welding products/system background.
• A team player with good communication and interpersonal skills.
• Willing to travel overseas as needed.

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3300 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

Full-Time Bartender cum Service Crew

44 hours, 5 days a week

$2400-$3000/month

May increase pay depending on performance and prior experience.

- Responsibilities:

• Assist with daily operation;
• Tap draught beers;
• Check stocks and update stock list when needed;
• Will be taught mixing of drinks;
• Maintain overall cleanliness of shop front;
• Upselling of company’s products

- Requirement:

• Minimum 1 year experience in bartending, with good knowledge in spirits and cocktails;
• Able to do basic cocktails efficiently and manage the bar, including maintaining stocks;
• Good communication and interpersonal skills;
• High initiative and energetic personality;
• Able to work under pressure and in a fast paced environment;
• Possess good working attitude with a passion for service and strong team player;
• Able to speak fluent English required

Though similar working experiences are preferred, we are open to individuals with right attitude and motivation.

• Fun and fulfilling working environment!
• Annual pay increment!
• Monthly bonus will be given subjected to work performance!
• Attendance allowance given!
• Annual leave will be given!
• Tips sharing!
• Medical Benefits!
• Meals provided!

Preferably living around central/town area.

Transport home provided if work till 12am and beyond.

Have to work on Fridays, Saturdays & Eve of Public Holidays.

Rotating shift depending on staff availablility.

Can start immediately.

SMS: 98320936 (Ms Ong)

Purpose of position

In the Cluster Supply Organisation, business specialists, business experts, engineer specialists, engineers and product owners work together as a team. The agile methods support the team members in performing their functions by facilitating a rapid and flexible response to changing conditions and customer needs through an iterative approach and the continual development of new solutions.

This approach is intended to bring about better products, higher quality, more efficient processes and higher implementation speeds. The team works together to ensure that valuable functionalities are provided to customers and that existing products, processes and services are developed and improved in line with customer needs.

To achieve this, the team members organize their own activities, working autonomously and with full accountability. To that end, they are granted responsibility for all processes and systems needed for the products, processes and services for which they are accountable. Open communications among the team members ensure regular and timely feedback. This enables the team to adopt a “fail fast” approach – i.e. the rapid recognition and correction of mistakes, which permits a quick reaction to changing conditions and customer needs by means of iterative procedures.

The engineer has a technical focus and acts in the capacity of a cell member. Depending on suitability, qualifications and requirements, he/she may also assume the role of scrum master.

He/she has an agile and digital mindset, and continually adapts it to changing requirements, using the available development opportunities.

The engineer is deployed where his/her knowledge and experience are needed, and therefore demonstrates flexibility with regard to assignments to various cells and chapters, even across cluster boundaries.

Main Tasks

• Working in a cross-functional team to be able to perform all tasks required to deliver the relevant products, services, processes and systems.
• Product portfolio management and steering, implementation and ongoing development of one or more products, services, processes and/or systems across the entire life cycle in a team, taking quality standards into account.
• Preparing and implementing digital strategies, ensuring the core infrastructure of products, services, processes and systems; full commitment to innovative technologies; establishment and expansion of the use of digital channels
• Continual optimisation of uniform and efficient process organisation concepts
• Acquisition, ongoing development and transfer of operational/process-related/IT knowledge on assigned issues.
• Application and ongoing development of the necessary skills to set up new, future-ready digital architectures.
• Concept design and implementation of agile quality assurance and risk management
• Implementation of analysis and development of concepts based on tracking of markets, trends and the competition.
• Pricing and benchmarking
• Customer and interface management, including needs analysis, advice and support for central functions and clusters with regard to assigned issues.
• Ensuring that internal and external standards are met, in particular with regard to regulatory issues, reporting, compliance and auditing in the context of assigned issues and applying best practices.
• Operation, support and maintenance of infrastructure, including performant support for relevant systems, data updates, reporting and user authorisation management.
• Compliance with security standards and ensuring stable operations with regard to products, services, processes and systems.
• Improvements to products, services, processes and/or systems must take into account the requirements of barrier-free IT access / software ergonomics in accordance with the objectives of the Commerzbank action plan, "Inclusion".

Formal education:

• University/college degree or comparable certifications

OR

• Work experience in a business segment relevant to the cluster.

Minimum of one year work experience for COMMAP Ladder ST Level 1.

Minimum three years' work experience for COMMAP Ladder ST Level 2.

Function-specific qualification criteria classified by Commap level

Career level 01

• Responsibility for and leadership of one or more interfaces, sharing specialised knowledge within cells and/or chapters.
• Working in a cross-functional team so that all tasks required to deliver the relevant products, services, processes and systems can be completed
• Defining processes, taking into account regulatory standards and process control parameters on the basis of assigned problems and objectives in task area, quality assurance, problem and risk management in cooperation with relevant stakeholders
• Taking on controlling tasks with regard to activities, budget and resources
• Preparing management decisions and support in coordination with stakeholders
• Product portfolio support for heterogeneous / multidimensional products, services, processes and/or systems across clusters in accordance with quality standards
• Involvement in implementing defined digital strategies and innovative technologies across cluster boundaries
• Preparing the comprehensive test concept, combining test specifications and implementing plausibility and dependency tests as well as identification of test risks; taking appropriate countermeasures
• Responsibility for compliance with the test process and standards as well as responsibility for the quality of the test design
• Responsibility for and implementation of tests as well as consultation and support for testers
• Overall responsibility for defect management (follow-up, analysis and reporting)
• Cross-cluster operation, support and maintenance of infrastructure, including support for relevant systems, data updates, reporting and user authorisation management
• Improvements to products, services, processes and/or systems must take into account the requirements of barrier-free IT access / software ergonomics in accordance with the objectives of the Commerzbank action plan "Inclusion"
• Compliance with security standards and support in ensuring stable operations with regard to products, services processes and systems
• Creates user stories in consultation with the product owner
• Responsibility for planning, design and implementation of release activities

Career level 02

• Additional responsibilities as below.on top of what is required for Career level 01
• Responsibility for and leadership of one or more interfaces, sharing specialised knowledge within cells and/or chapters.
• Organising, coordinating and setting priorities to fulfil regular tasks, focusing on own field of expertise.
• Concept development, support and ongoing development of products / services / processes / systems within the cell, development of solutions geared to requirements.
• Analysis, continual optimisation, implementation and transparent documentation of processes, taking into account regulatory requirements and process management parameters to fulfil defined targets / regular tasks.
• Efficient, high-quality and timely implementation of own tasks, taking into account security, proper procedures and risk.
• Active control and management of costs/revenues/quality within own working area along with identification of risks under supervision
• Recognition and problems specific to own specialised area, assessment of these problems using standard processes, preparing / developing solutions.
• Matching of internal and external data, preparing comparisons, participation in pricing processes, creating proposals and preparing decision papers based on gathered market data.

Description of specifications with regards to work profiles

This is for the role of a Data Center Manager. Role specific responsibilities:

• Overseeing all data center operations, including technical operations, facility management, and security compliance
• Planning and coordinating data center activities, including system installations, upgrades, repairs and maintenance
• Ensuring high availability and performance of the IT systems, applications and services hosted in the data center
• Managing relationships with vendors and service providers, and ensuring they meet their contractual obligations
• Coordinate with IT departments to align data center operations with business goals.
• Monitoring the data center’s environmental parameters (temperature, humidity, etc.) and ensuring they are within the specified limits
• Developing and managing the data center’s budget, and ensuring cost efficiency
• Ensuring compliance with industry standards and regulations
• Coordinating disaster recovery and business continuity procedures
• Maintaining high availability and performance of the data center.
• Ensuring data center operations comply with all applicable laws and regulations.
• Developing and implementing data center policies and procedures.
• Plan and manage data center budget.
• Conduct regular system audits and generate reports for management.
• Coordinate and manage data center projects

At Jacobs, we push the limits of what’s possible to make the world smarter, more connected, and more sustainable. In our built environment work, that means designing spaces that foster innovation, cultivate collaboration, and drive the next great discovery for humanity. Bring your creativity, collaborative spirit, and extreme attention to detail, and we’ll help you grow, pursue, and fulfill what drives you – so we can deliver extraordinary solutions for a better tomorrow, together.

We are hiring a Mechanical Engineer based at the Singapore office. In general, this role will provide technical support in mechanical engineering for the Singapore business and more generally to the Asia Region; work closely with the Building Services Lead in the business development and marketing of the Group capabilities; and manage project inputs and ensure the project budget and controls are in place.

• Perform engineering tasks on the mechanical services detailed design including calculations, computer simulations, and specifications for building M&E infrastructure, mainly in Data Center and Healthcare projects.
• Ensure consistent quality standards and conformance with design plans/specifications are maintained across the project.
• Coordination with other disciplines to ensure consistency across the project. Working at coordinating with drafting and design staff to fulfill deliverables.
• Write technical reports and specifications including functional descriptions for M&E systems.
• Lead/attend project/site meetings with Client, PM, and Consultants.
• Build relationships with clients generally as a Seller and Doer role.
• Support site supervision and plant commissioning activities when required.

To be a successful candidate, you shall possess:

• Minimum Degree in Mechanical Engineering recognized by PEB Singapore. Experience in BIM and 3D models is crucial.
• Minimum 5 years of relevant experience in an engineering consultancy on Data Center and/or healthcare projects.
• Knowledge of relevant Local Building Codes and international standards to ensure compliance.
• Ability to work independently and in a team.
• Salary will be commensurate with experience and skill set.

Jacobs. A world where you can.

From our inclusive employee networks, to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.

With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximise your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.

Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs. Jacobs complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of age, race, religion, language, nationality, marital status, or family responsibilities.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In the digital landscape, where trust and collaboration are key, ATS focuses on driving beneficial business outcomes through partnerships aimed at mitigating cyber risks and bolstering security.

We are seeking a talented Infrastructure Engineer (Linux) who is passionate about technology and eager to work within a dynamic environment. Here, you will apply your knowledge of Linux systems to enhance our infrastructure and service offerings.

A brief summary of your job responsibility:

• Design, deploy, and manage Linux-based systems and services to support various applications and workloads.
• Monitor system performance and ensure high availability and reliability of Linux environments.
• Implement security measures to safeguard infrastructure and data.
• Collaborate with cross-functional teams to automate processes and improve operational efficiency.
• Troubleshoot and resolve issues related to Linux systems, ensuring minimal downtime.
• Document system configurations, procedures, and policies to ensure maintenance and support are well understood.
• Work closely with the DevOps team to integrate infrastructure solutions into cloud environments.
• Stay updated on industry trends and best practices to continually improve our Linux infrastructure.

To succeed in this role, you should possess:

• At least 3 years of experience managing Linux systems in an enterprise environment.
• Strong scripting skills in languages such as Bash, Python, or Perl.
• Experience with configuration management tools like Ansible, Puppet, or Chef.
• Proficiency in monitoring tools such as Nagios, Grafana, or Prometheus.
• Solid understanding of networking concepts and security best practices.
• Ability to work collaboratively with teams across different functions.
• Excellent problem-solving skills and attention to detail.
• Strong verbal and written communication skills for effective collaboration and reporting.
• Familiarity with virtualization technologies (e.g., VMware, KVM) is a plus.
• Ability to manage multiple priorities and thrive in a fast-paced environment.

Join us at Assurity Trusted Solutions for a fulfilling career that makes a difference!

The remuneration package will be commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

Thank you for your interest, and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used, and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’ privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• A competency framework is in place to help you grow your career with us.
• Annual Leave Benefits with additional perks such as Family Care and Birthday Leave.
• Contract Staff enjoys the same benefits as Permanent Employees.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: System Engineer

Job Requisition Number: JR38651

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

To support AML Projects/CRs for Singapore and Regional entities

Key Responsibilities

· Participate in end-to-end projects for system implementation of MLS system.

· Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards.

· Liaise with application teams across groups and countries build the enhancements according to the technical solution plan.

· Analyze user requirements and convert requirements to design documents and other system documentation to capture key design decisions.

· Plan technical deliverables, perform design and development works to meet project’s requirements within schedule.

· Perform data mapping and process mapping with interfacing applications.

· Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions.

· Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested.

· Test, maintain and recommend software improvements to ensure strong functionality and optimization.

· Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing.

· Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result.

· Liaise with other application teams and business users to prepare test cases and test data prior to testing in UAT and Mock Run environment.

· Manage project change request approval windows and deployment schedule.

· Facilitate and provide technical and testing support before and after production deployment.

· Liaise with other units across IT and Business in the organization.

· Manage external vendors for project delivery within schedule.

Key Requirements:

Must Have

· At least 8 years of experience / knowledge in Application architecture and System Integration with combination of technologies such as Unix, Linux, Hadoop, Apache, Jboss. Maria database and NoSQL

· At least 8 years of CICD implementation experience from scratch with combination of technologies such GitHub, Gitlab, Bitbucket, Jenkins, Aldon, etc

· At least 8 years of network and security experience to resolve firewall connection issue, integration issue, implementing load balancing and disaster recovery needs

· At least 10 years of experience in developing Unix Shell Scripting, SQL, Java and Python from scratch

· At least 10 years of experience in application and database design and UI/UX design

· At least 8 years of experience in business analysis, data mapping and process mapping

· At least 8 years of experience in Production Support Management, Incident and Problem Management

· Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing

· Ability to multitask effectively and handle large amounts of data

· Highly driven, pro-active and a strong team player

· Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

· Experience in Hadoop ecosystem and technologies

· Experience in NoSQL database or Big Data

· Experience in Control-M, and JIRA

· Experience in SharePoint and Confluence

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

As a Senior Customer Success Engineer, you will be responsible for building and maintaining post-sales relationships with Dynatrace’s largest, most complex, and most valuable customers. A large percentage of the customers you engage with will be Enterprise customers from a Dynatrace spend perspective as well as some customers that are part of the Enterprise Success & Support program and have a mix of other dynatrace services involved. You will be a trusted strategic advisor, ensuring the successful deployment and adoption of all Dynatrace products. Customers hold CSE’s in high regard as experts and rely on you to guide them through ways of obtaining the most outstanding value from their Dynatrace solutions. You will align with customers' desired business outcomes, enable them on their existing products and services, and work with them to identify opportunities to expand into additional products and services, all while ensuring world-class customer experience, value, and satisfaction. 

As part of the account team, you will work closely with the entire account team to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.  

Responsibilities and Duties

• Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values
• Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations
• Strategise on the overall technical objectives and long-term goals of the customer and their business and strategic objectives
• Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint
• Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements
• Provide web-based training to user groups to support organisational adoption
• Undertake discovery and education activities to identify opportunities for Dynatrace usage across organisational functions and processes
• Function as a frontline technical resource for “best practice” and informal customer questions
• Engage with Dynatrace customer support as a customer advocate to ensure speedy resolution of customer issues
• Engage with Dynatrace Product management as the customer advocate on product roadmap discussions
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Maintain current functional and technical knowledge of Dynatrace products and services
• Help to document best practices in developing and using Dynatrace
• Provides insight, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds.
• Has deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution.