Motorway is a leading pre-owned luxury cars dealer, and we are dedicated to providing exceptional service to our clientele. We are seeking an experienced After Sales Service Manager to oversee our after-sales operations at luxury cars sector, ensuring the highest standards of customer satisfaction and service excellence.

Key Responsibilities:

• Lead, mentor, and manage Service Advisors, Parts Executives, and Mechanics.
• Oversee vehicle maintenance, repair, and warranty services.
• Ensure the team delivers premium service that aligns with the brand’s standards.
• Maintain high customer satisfaction by addressing concerns promptly and professionally.
• Implement strategies to enhance the customer experience.
• Regularly review feedback and make improvements as needed.
• Ensure service processes are efficient and meet quality standards.
• Monitor KPIs to achieve service efficiency, profitability, and customer satisfaction.
• Manage the service department’s budget and control costs.
• Develop pricing strategies for service offerings.
• Monitor expenses to meet financial targets.
• Maintain a safe working environment according to health and safety guidelines.
• Prepare reports on service performance and financial results.
• Analyze trends and identify areas for improvement.

Requirements:

• Bachelor’s degree in Automotive Technology, Business Administration, or related field.
• Minimum of 5 years of experience in after-sales service management, preferably in a luxury automotive brand.
• Strong leadership, customer service, and communication skills.
• Possess excellent interpersonal skills to connect with clients.
• Proficiency in automotive service processes and management systems.
• Work location – Lower Delta

RESPONSIBILITIES

• Present, promote and sell products/services to existing and prospective customers in the cleanroom, biotechnology and pharmaceutical production industries
• Develop and implement strategic sales plans for products offered and agencies assigned
• Engage with potential customers to understand their needs; identifies and suggests equipment, products, services or solutions that will meet those needs.
• Analyse the territory and market’s potential, track sales and status reports
• Develop strong technical know-how on products and applications to support and effectively engage prospects and clients
• Foster and enhance good relationship with all of our customers and grow product portfolio for the team

REQUIREMENTS

Incumbent should ideally be from a Sales Engineer background, experienced in sales related to cleanroom/industrial/pharmaceutical industries. Sales experience is in relations to capital equipment (CAPEX)/ Engineering/integration-related solutions, unlike benchtop devices.

• Minimum diploma in Engineering, Biotechnology or related disciplines
• Minimum 3 years of experience in technical sales environment within related industries (e.g.: healthcare/ cleanroom/ pharmaceutical/ industrial equipment)
• Has strong sales track records
• Experienced in tender and request for quotation (RFQ) preparation and costing
• Preferably with cleanroom or pharmaceutical equipment sales experience
• Good communication & presentation skills (well versed in English – both spoken and written)
• Good analytical and problem-solving skills
• Target driven and able to work independently
• Meticulous and organized personality
• A positive attitude is a mindset that helps you see and recognize opportunities, as well as a strong willingness to learn

About our client: Our client is a leading global engineering and project management consultancy embarking on large-scale infrastructure and environmental projects.

*Please note that this role will be hired on a long-term contract to support our client's project.

*Work Location: West

*Salary range: $6,000 - $7,200

About the role:

· Lead the site supervision team on all the Civil and Structural and Building Construction works.

· Assist Chief Resident Engineer and Construction Manager on all Civil & Structural site inspection issues, contract related matters and support the identification of defects and supervise rectification works.

· Address and respond to all Contractor’s RFI’s and technical submittals. Other work scopes include but not limited to assess method statements/instrumentation reading, coordinate with other discipline engineers and liaise with design team/QP from HQ.

· Attend all site/project related meetings, discussions with clients and/or Contractors and to lead in technical and work progress discussions.

About you:

· Good graduate Degree in Civil & Structural Engineering, preferably recognised by the PE Board, Singapore.

· Minimum 10 years of construction experience in supervising civil and structural works in water/used water treatment works.

· Registered with IES as Resident Engineer (Civil).

· A person with good communication and leadership skills.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

Job Highlights:

Nearest MRT: Tuas

Working hours: Monday – Friday (8:30am - 6pm)

Salary: up to $12,000 per month

1 year contract

Job Description:

You may be part of the project team to supervise IWMF construction progress. The work scope includes:

• To work with project consultants and key stakeholders, such as other government agencies, on the design of the various facilities and ensure it's constructed, erected, installed in accordance with design specifications and complying with statutory requirement.
• To participate in the testing, commissioning of mechanical, process, or electrical, instrument, control and automation equipment/systems.
• To attend factory acceptance tests at local and overseas factories to witness and verify quality and performance of major equipment/systems.

You may be part of the technical team in the operation and maintenance of TSIP. Your work scope includes:

• To work with project consultants and key stakeholders, such as other government agencies, on the design of the various facilities and ensure that it's constructed, erected, installed in accordance with design specifications and complying with statutory requirement.
• To participate in the testing, commissioning of mechanical, process, or electrical, instrument, control and automation equipment/systems.
• To attend factory acceptance tests at local and overseas factories to witness and verify quality and performance of major equipment/systems.

Job Requirements:

• Only Singaporean.
• Degree in Engineering (Mechanical, Electrical, Civil and Structural Engineering, Chemical, Environmental Engineering)
• Fresh graduates with internship experiences are welcome to apply.
• Proficient in Microsoft Office and preferably in Navisworks and Primavera P6.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

About our client: Our client is a leading international engineering consultancy.

*Please note that this role will be hired on a contract basis to support our client's project, to start in 2025.

*Work Location: Tuas (company shuttle bus is provided)

*Working days: 5.5 days

About the role:

• The T&C Lead Engineer will assist the T&C Manager in overseeing all testing and commissioning activities of the Contractors, including coordinating related activities that interface with the project.
• The T&C Lead Engineer will help lead the OE’s testing and commissioning team and coordinate with the Resident Site Supervision (RSS) Team, the OE’s design team, and the Contractors. This collaboration will focus on reviewing the development and execution of the Contractors' testing and commissioning plans to ensure the achievement of project milestones for each EPC Contract.
• The T&C Lead Engineer will support the T&C Manager in overseeing all aspects of the Contractors' testing and commissioning activities, including managing interfaces between EPC Package 1 and EPC Package 2. This oversight will encompass the entire process from dry/cold commissioning to hot commissioning, culminating in successfully completing the commissioning process and trial run, including optimization of plant operations with the Contractors and Operations & Maintenance teams.
• The role includes participation in regular T&C Coordination Meetings with the Contractor and/or other Contractors on adjacent sites, which may also include Client representatives.
• The T&C Lead Engineer will handle any other tasks delegated by the T&C Manager as needed.

About you:

• The T&C Lead Engineers shall have at least 5 years of hands-on relevant experience in testing and commissioning (and operation) of large scale solid waste management projects (Waste to Energy - WTE, sludge incineration, materials recovery and food waste treatment), or experience with large scale industrial/process/utilities projects (i.e. waste, water, oil & gas, power) testing and commissioning.

• The T&C Lead Engineer to have a relevant engineering degree or certification.

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507

• Design, configure, and manage cloud infrastructure on AWS and Azure platforms.
• Implemented and managed Microsoft M365 solutions, including IAM, Mobility, and Security.
• Optimize cloud environments for performance, cost-efficiency, and security.
• Monitor, troubleshoot, and resolve cloud infrastructure and system-related issues.
• Work closely with internal teams to ensure secure and scalable cloud deployments.
• Implement cloud backup and disaster recovery solutions.
• Ensure compliance with security policies and maintain the integrity of cloud environments.
• Collaborate on the integration of cloud-based services with existing on-premise systems.
• Provide documentation and technical support to internal teams.
• Stay current with cloud technology trends and best practices to improve infrastructure efficiency.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology,or a related field.
• Proven experience as a Cloud Systems Engineer or similar role.
• Strong knowledge of cloud platforms, including AWS and Azure.
• Hands-on experience with Microsoft M365 solutions, focusing on IAM, Mobility, and Security.
• Understanding of networking in cloud environments (VPC,security groups, firewalls, etc.).
• Experience with backup solutions and cloud disaster recovery planning.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and teamwork abilities.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect, M365 certifications) are preferred.

Preferred Skills:

• Proficiency with automation tools such as Terraform, Ansible, or CloudFormation.
• Experience in managing hybrid cloud environments and integrating cloud services with on-premises systems.
• Knowledge of security best practices and experience with cloud security tools (e.g., Azure Security Center, AWS Security Hub).
• Familiarity with monitoring tools and cloud performance optimization.
• Experience with Microsoft PowerShell and Azure CLI for automation tasks.

Responsibilities:

•  Proactively manage and maintain routine availability for 24x7 maintenance support calls, being on standby as required.
•  Log, track, record and resolve system problems, incidents, issues, requests, and queries raised by users through phone/email/ticket within SLA standards.
•  Perform proactive maintenance, apply latest firmware and patches.
•  Able to work closely with vendors to address, track, execute and ensure proper closure of technical support cases.
•  Has strong knowledge with VMware, Storage, Hyper-V, Windows, Linux, and backup solutions.
•  Has good knowledge on administration of Windows server with active directory, DNS,DHCP and High Availability.
•  Performing backups, troubleshooting and problem resolution for servers associated with a VMware virtual infrastructure.
•  Familiar with Microsoft, Azure & AWS networking systems.
•  Familiar with backup solutions such as Veeam, CommVault etc.
•  Familiar with Cyberark PAM, Vault, PTA etc.
•  Ability to provide customers’ satisfaction and execution for all project deliverables.
•  Develop expertise to train sta

Requirements:

• Min. Degree in Civil / Structural Engineering or equivalent
• At least 3 years of relevant experience in supervision of building works
• Resident Engineer Certificate accredited by IES / ACES

Please indicate project involved, expected salary and notice period required in CV.

HR Coordinator / HR intern

Are you passionate about HR and looking to kickstart your career in a dynamic organization?

As an HR Coordinator at KES Systems & Service (1993) Pte Ltd, you'll play a vital role in supporting our team and ensuring a smooth-running HR department. You'll have the opportunity to:

• Streamline operations: Optimize scheduling for training programs, ensuring maximum efficiency and engagement.
• Shape company policies: Contribute to refining our company policies and procedures to create a positive and inclusive work environment.
• Drive data-driven decisions: Generate comprehensive HR reports, including payroll and corporate-related data, to provide valuable insights for strategic planning.
• Ensure compliance: Stay up-to-date with regulatory requirements and accurately complete MOM-related surveys and other forms.
• Support employee well-being: Handle medical certificates and leave administration, ensuring employees receive the necessary support.
• Foster a positive work culture: Contribute to HR initiatives and employee engagement activities to create a thriving workplace.
• Provide exceptional service: Offer clerical support to our reception services, ensuring a positive first impression for visitors.
• Maintain quality standards: Ensure compliance with ISO standards and maintain relevant documentation.

If you're a detail-oriented individual with strong organizational skills and a passion for HR, we'd love to hear from you!

"We welcome all students that are available within 1 Jan to 30 Jun 2025 to apply and come work with us at KES!"

*Please state your availability for internship to the date range above in you CV( How long you can stay for)

• Managing and motivating a team of cleaning staff
• Conducting stock management of consumables and spares
• Ensuring employees are properly trained and equipped to perform their role
• Deploying and training staff on the use of latest cleaning technology while providing instructions and supervision where necessary
• Certifying that equipment is safe to use and in good working condition
• Overseeing the daily operations of the cleaning staff, ensuring all areas are kept in pristine condition according to company standards and client expectations - Developing and implementing cleaning schedules and procedures to maximize efficiency and effectiveness within the team

The Electrical Engineer assists and reports to the Senior Engineering Manager in the day-to-day product development research and testing activities including document its processes documentation.

Design electronic components, software, products, or systems for commercial, FMCG products and its applications. The person will design, plan, test and develop applications, modifications for electronic properties used in parts and systems to improve technical performance as well as supervising production process in ensuring its performance and quality.

Incumbent assist and responsible for the planning and coordination of the entire production process from managing staffing, coaching, and training, scheduling production runs, ensure adequate materials are available, and ensuring electrical components are in good working condition in supporting of demand/delivery schedules.

Responsibilities and Duties

• Develop state of the art products for current and new market segments.
• Electronics engineering to translate product requirements into hardware design.
• Seamless transition of products from design to manufacturing.
• Sound knowledge on EE Hardware and Software design and development process.

1. Hardware (PCBA)

• Schematic/PCBA design verification
• Gerber release, PCB fabrication, PCBA build
• Board bring up, test, debug, and fixes
• Safety and regulatory agencies certification
• BOM, reports, documentation, and files releases
• Familiar with Altium Designer will be added advantage

2. Software (Firmware)

• Development of embedded software development and real time control systems.
• Engage in test driven firmware development.
• Create, design, and develop test specifications for new systems software.
• Conduct testing, including testing firmware/hardware interactions on the device system level.
• Familiar with firmware development for embedded hardware platforms (Arduino, ESP-IDF, ARM32/64) will be added advantage.
• Develops manufacturing processes by designing and modifying equipment and components
• Building and assembling electrical components; soliciting observations during production
• Assures product quality by designing electrical testing methods, testing finished products and products capabilities and customers users experience
• Prepares product reports by collecting, analysing, and summarizing information and trends
• Provides engineering information and solutions for devices.
• Maintains product and company reputation by complying with federal and state regulations
• Established procedures; to end user for requesting repair services
• Completes projects by providing training and guidance to technicians
• Contributes to team effort by accomplishing related results as needed.
• Able to adopt a philosophy of continual improvement and constantly identify/propose higher efficiency and increase the quality of the finished product.
• Ability to troubleshoot any problems that occur in the production process.
• Other ad-hoc assignments by superior.

Qualifications & Requirements (Education, Experience, Skills, Knowledge, Etc)

• Minimum Bachelor of Science in Electrical / Electronic Engineering.
• Minimum 2 years of schematic design and PCB layout.
• Experience in designing electronic components, integrated circuitry, and algorithms. Board design in R&D environment will be added advantages.
• Experience with electromechanical, thermal, and power management is preferred.
• Experience with software/firmware programming, design specification and requirements and verification and validation.
• Project Management, Quality Focus, Database Design, analysing information etc.
• Efficiency in reporting research results, attentive to detail, emphasizing excellence in Innovation.
• Strong Analytical and problem-solving skills.

Job Responsibilities:

• Project Management including project scheduling, execution and handing over of commissioned systems
• To Provide Engineering support to project team and customers, including field work as when required
• To monitor project resources, budget, schedule and scope of work

Job Requirements:

• Candidate must possess at least a Diploma in Electronics and Electrical Engineering or Mechanical Engineering or equivalent
• Knowledge of Audio Visual and IT projects are preferred
• Software knowledge of CAD, Microsoft Office preferably

Sales & Marketing Development
Responsible for overseeing and leading the Organization to plan, organise, and control operations of the company’s product portfolio.

Keeping alookout for Tender Invitations / potential jobs across M&E Industries.

Key Responsibilities:

• Strategic planning – expand company’s customer base and ensure strong company presence
• Marketing – create marketing strategies up to creation of its marketing collaterals
• Conduct market and competitor analysis
• People management
• Pipeline and forecasting

Requirements to have a strong network and connection within the construction industry (from contractors, developers, suppliers & etc).

Key Requirements:

• Bachelor’s degree (preferably in engineering)
• At least 8 - 10 years of sales experience in the Construction Industry
• Strong network and connection with different businesses and decision makers within construction industry (from contractors, developers to engineers)
• Proven track record in consistently achieving targets

Halal Cafe located at SGH, National Cancer Centre Singapore. Looking for cafe assistant. Work Mon-Fri only from 7.30am onwards. Choose working 6 to 8 hours per day. Singaporean and PR only. CPF, medical and incentives. Call/Whatsapp 90237824

Responsibilities:

• Customer Service
• Listen and document customer concerns and issues with their vehicle.
• Provide clear and concise explanations of recommended services and repairs.

Service Consultation and Coordination

• Schedule service appointments and manage the service workflow.
• Coordinate with technicians to ensure timely and accurate diagnostics and repairs.
• Keep customers informed of the status of their vehicle throughout the service process.
• Review the service and repairs completed with the customer, ensuring satisfaction.
• To act according to the principles of the core processes of After Sales.
• Monitoring the progress on the repairs/service and keep customer updated of the status on the repairs of their car.
• Provide quotations for repair of customer’s car including body/paint repair jobs.

Administration

• Process service orders, invoices, and payments.
• Maintain detailed records of services performed and parts used.
• Communicating with customers for approval to carry out additional repairs on their cars whenever necessary.
• Performs any other ad-hoc duties as assigned by the supervisors.

Job Requirements:

• Relevant experience in Automotive Industry or with automotive technical knowledge will be an advantage.
• Obtain at least Class 3 Singapore Driving License.
• Proficient in spoken & written English and Mandarin.
• Attention to detail and a commitment to delivering high level of customer service.
• Knowledge of automotive repair and maintenance.
• Flexibility to adapt to changing technologies and industry trends.
• Strong organizational, multitasking and communications abilities.

Join us in our mission to make a difference in the lives of seniors and promote a culture of building trust, care and respect.

Responsibilities

· Develop and implement a diverse range of media communications plans to enhance the profile of the Association, and various outreach initiatives

· Ensure Brand directives are carried out effectively to generate high public interest

· Manage media relations including crafting news releases and facilitating media interviews

· Develop new media platforms and assist with corporate website operations

· Establish and maintain relations with external and media partners

· Liaise with internal and external stakeholders to coordinate communication efforts and ensure messaging is consistent

Requirements

· Degree in Mass Communications, Public Relations, Business Management or equivalent

· Minimum 5 years of relevant working experience in public relations, communications, or content production for publications or media management

· Ability to think strategically and provide leadership in shaping the organization's branding & communication strategy.

· Proficiency in utilising digital and social media marketing and video editing tools

· Experience using social media platforms such as Facebook, LinkedIn, TikTok, Instagram, etc effectively

Job Responsibilities:

• Coordinate with government agencies on delivery matters
• Organize daily delivery schedules for in-house drivers
• Collaborate closely with the Sales and IT departments on after-sales issues
• Maintain asset inventory and data records accurately
• Coordinate client relocations and arrange transportation with the in-house driver team
• Schedule IT engineers for on-site cryptographic erasure and verification, followed by equipment collection from agencies
• Prepare and submit monthly reports for each tender
• Send reminder emails to agencies 3, 2, and 1 month prior to the lease expiry to facilitate equipment returns before the end-of-lease date
• Assist with any ad hoc tasks assigned by the Manager
• Manage incoming calls and email inquiries from corporate customers

Requirements:

• Minimum of a Diploma in Business Administration or a related field
• Strong communication skills and the ability to work independently
• Capable of thriving in a fast-paced environment
• Customer-focused and able to interact effectively with various stakeholders
• Enjoys engaging with people and building strong rapport
• Proficient in Microsoft Office applications

Key Roles and Responsibilities:

• Lead and direct projects and ensure they are directed towards a common objective
• Engage and communicate with stakeholders to deliver project milestones and comply with strict deadlines
• Ensure client satisfaction and manage escalations, acting as single point of contact to the client
• Ensure that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Ensure proper documentation is in order
• Any other duties as assigned

Job Requirement:

• Minimum Diploma in Electronics & Communication Engineering or related field
• Preferably with 2 years’ relevant work experience, or entry level candidates in relevant field of study
• Good communicator with excellent coordination skills
• Ultra-sensitive to deadlines and capable of good resource planning
• Basic technical knowledge on ELV, Automation, Networking and Security Systems (CCTV, Card Access, Alarm System) will be an advantage
• Committed individual with great initiative and strong problem-solving skills
• Candidates from the same industry will be highly preferred
• Only Singaporeans may apply
• This job is suitable for older workers

Please indicate in your profile your expected salary as you apply. Thank you.

Key Roles and Responsibilities:

• Lead and direct projects and ensure they are directed towards a common objective
• Engage and communicate with stakeholders to deliver project milestones and comply with strict deadlines
• Ensure client satisfaction and manage escalations, acting as single point of contact to the client
• Ensure that the project delivers as-sold solution, remains within the baseline budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Coordinate activities of the project teams through task delegation, resource assignment and programme management
• Ensure proper documentation is in order
• Any other duties as assigned

Job Requirement:

• Minimum Diploma in Electronics & Communication Engineering or related field
• Preferably with 3 years’ relevant work experience, or entry level candidates in relevant field of study
• Good communicator with excellent coordination skills
• Ultra-sensitive to deadlines and capable of good resource planning
• Basic technical knowledge on ELV, Automation, Networking and Security Systems (CCTV, Card Access, Alarm System) will be an advantage
• Committed individual with great initiative and strong problem-solving skills
• Candidates from the same industry will be highly preferred.
• Only Singaporeans may apply
• This job is suitable for older workers

Please indicate in your profile your expected salary as you apply. Thank you.

As a Patient Service Associate in our wards, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Handle admission, discharge and transferring of patients into wards, which includes creating and maintaining proper personal records of patients without compromising any data and safety breaches.
• Making internal and external appointments for patients as per ordered by doctors.
• Ensure ward’s operational and procedural area readiness based on desired service standards.
• Provide basic financial counselling to patient and next-of-kin when requested.
• Manage stock inventory within the assigned ward.
• Provide chaperone assistance to doctors/nurses and prepare documents throughout patients’ stay.
• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Proficient in computer skills (Microsoft Office), handling multiple systems such as SAP will be an advantage.
• Team player with good communication, customer service and interpersonal skills. Ability to speak a second language will be an advantage.
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed. Prior experience in hospitality or service industries will be an advantage.
• Working schedule: 5 days’ work week (Monday to Saturday, including Public Holidays) on rotating shifts. Earliest shift starts from 8am to 5:30pm, and latest shift starts from 11am to 8pm.

This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

• Ensure clinic’s operational readiness

• Register patients and book appointments accordingly

• Perform cashiering duties, attend to and manage patients’ enquiries

• Provide chaperone assistance to doctors/nurses and prepare consultation documents

• Assist clinic/nurse manager in administrative duties

• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements

• Candidate must possess at least “O” Levels/Diploma

• Proficient in computer skills

• Team player with good communication and interpersonal skills

• Able to multitask and work in a fast-paced environment

• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

Job responsibilities :

Functional Requirement Specifications, Testing and Documentation :

• Draft functional specifications and system performance requirements
• Define unit tests and detailed system integration documents, additionally to any other documents required during the project lifecycle
• Enable and support functional and user acceptance testing
• Develop final documentation and train Users

Architect and Design :

• Lead the architectural design of cloud-based SaaS application on AWS, utilizing relevant services to ensure scalability, security, and performance, with CI/CD integration
• Implement strategies to optimize application performance, addressing latency, and ensuring responsiveness across diverse devices and platforms

Machine Learning :

• Ensure the seamless integration of machine learning models into the application, optimizing for real-time predictions and user experience

Applications Development :

• Full-stack software development on backend and frontend (eg Python, SQL, REST, JavaScript, TypeScript / node.js + React framework) for the SaaS
• Applications development on Windows environment to communicate with the firmware of the IOT optical device
• Oversee the applications development on iOS and Android

Data Management :

• Design the architecture and system for effective data storage, retrieval, and management in a cloud environment, ensuring compliance with data privacy and security standards.

Team Collaboration across Disciplines :

• Work closely with cross-discipline teams, including AIML engineers, UI/UX designers, firmware engineer and IOT-hardware engineers, to ensure a cohesive development process to integrate hardware and/or software systems

Qualifications and skills :

• Bachelor's degree or higher in Software Engineering, Computer Science or a related field
• Minimum 3 years of hands-on experience in system architecture and system development, with a solid understanding of AI, machine learning, and deep learning principles
• Hands-on coding and software design experience building robust and scalable software using Python, C+, SQL, REST, JavaScript, TypeScript / node.js + React/Angular framework
• Experience in building data intensive applications in a modern technology stack Cloud services (AWS, Azure), data pipelines, SQL/No-SQL databases
• Experience building and consuming web-based APIs
• Familiar with continuous deployment environments (eg Jenkins) and test-driven development
• Good understanding and practical experience on Docker, CI/CD and Kubernetes
• Strong knowledge and practical experience of Micro services architecture.
• Strong knowledge of source code management tools such as Git

If you have aspirations to be part of a dynamic team to pioneer game-changing AI solutions for the Gemstone industry, please send your resume to [email protected].

Purpose of Position

The individual in this position reports to the HOD and contributes to the administration of the programme. The individual in this position will assist in the administrative and secretarial support to the Department. He/she will also be the main liaison for public enquiries and all incoming referrals. He/she is responsible for providing administrative support to the Department and preparing monthly reports required by the funders, governing authorities, audit and sponsors to ensure the timely submission of the documents. He/she is also expected to provide administrative and logistics support to the department’s projects, from and not limited to procurement processes, department and board meetings, minutes writing, SOPs, management of funds etc.

Responsibilities:

• Provide administrative and logistics support to the department in operational documentation and reports i.e. weekly department meeting notes, evening management committee meetings for CW2S department, assist in collation of profiling and needs assessment, monthly reports required for internal analysis, by the funders, governing authorities and sponsors to ensure the timely submission of the documents for funding and audit etc.
• Administer annual satisfaction survey with seniors/befriendees and CW2S team.
• Tapping on Excel, Power BI, or software/application to consolidate reports/data.
• Provide administrative support to the department in Purchase Requisition and Payment vouchers. Monitoring the usage of funds for staff welfare, maintain department’s google sheet schedule etc.
• Update, develop and/or streamline current operational workflows and SOPs such as ops manual, workflows, policies and documentation procedures i.e. visitation SOPs including escalation SOPs and risk management etc. Establish knowledge management documentation system. Initiate, coordinate and consolidate knowledge management efforts with CW2S managers and AAC team.
• Main liaison with IT colleagues and external vendor (NUS) on our CVWO issues, documents and troubleshoots day-to-day issues as well as oversee the annual improvement exercise with NUS.
• Ad-Hoc duties or other projects assigned by Management.

Requirements:

• Diploma/Degree in Administration, Business, Gerontology or equivalent
• Good communication & interpersonal skills
• A team player & equally adept at working independently
• Dynamic, quick-thinking, adaptable & responsive to change
• Enthusiastic & self-motivated to value-add
• Meticulous and methodological

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

About our client: Our client is a leading international chemical manufacturing company.

Work Location: Jurong Island (company transport provided)

About the role:

• Oversee, manage, and supervise Company’s in-house and external Contractors for all mechanical maintenance works related to planning and execution of:

(a) daily maintenance [preventive, corrective, & breakdown maintenance],

(b) transition maintenance,

(c) turnaround maintenance and

(d) upgrading and improvement related to maintenance

• Ensure all mechanical maintenance activities are carried out in accordance to the Company’s
• HSEQ Standards & Maintenance Management System, statutory requirements and best industry practices.
• Establish, continually improve & execute Company’s maintenance management system in a safe, efficient, and effective way to achieve highest equipment reliability & availability
• objective.
• Update and maintain accurate maintenance records in order to provide good maintenance history for data analysis and troubleshooting purposes.
• Conduct root cause analysis to eliminate equipment/ system defect and take appropriate preventive/ corrective measures.
• Optimize & manage mechanical maintenance inventory level of critical & non-critical equipment spare parts.

About you:

• Degree in Bachelor of Mechanical Engineering
• Familiar with Static and Rotating equipment
• Minimum 3 years of experience in Chemical Process Plant.
• An aptitude for and interest in chemical process
• Analytical skills
• Ability to work well under pressure
• Good communication skill and able to collaborate with different functions
• Problem-solving skills

*Please note that only shortlisted candidates will be contacted.

EA Name: Kingsforce Management Services Pte. Ltd.

EA License: 94C3545

EAP Name: Paola Jane Ofrasio Fajardo

EAP Reg No: R1325507