· Customer service executives are mainly responsible for answering customer questions through a variety of means, such as online chats, email, or phone calls.

· They answer any questions the customer may have and then redirect them to the appropriate team or department.

· Helping customers to schedule their appointment.

· Any other ad hoc duties assigned by supervisor or Management.

Job Summary

Responsible for the analysis and preparation of specifications and construction drawings, design documents for process and industrial plants in accordance with project specification schedule and customer requirements.

Duties & Responsibilities

• Responsible for field instrument and control system design work.
• Able to lead small/medium size project within budgeted MH, cost and project schedule.
• Prepare and review field instruments, Analyzer, Control Systems (DCS, ESD, F&G etc) specification, requisition, TBE, vendor document review.
• Prepare construction drawings such as Location layout, hook-up, cable routing, loop diagram etc. based on project specifications.
• Generate specification requisition for various process instruments, evaluate and select suitable instruments for required process control/monitoring application.
• Preparation of technical proposals (e.g. TBE) and cost estimation for tender projects.
• Preparation Vendor’s Document Review, BMBQ, Man-hour estimation and related.
• Engineering Support at site, attend Field Instrument & Control Inspection, FAT at vendor’s workshop and SAT & Loop Check at site.
• Perform other functions that may be assigned by superior.

Requirements

• Bachelor’s degree in Chemical Engineering, Electrical and Electronic Engineering or Instrument and Control Engineering.
• 15 years’ experience in instrument and control system design work.
• Knowledge and experience in Field Instrument Engineering as well as Control System, e.g. DCS, ESD, F&G.
• Able to work at construction site to support construction, pre-commissioning and commissioning activities.
• Good interpersonal and communication.

Interested parties, please send in your detailed resume.

Responsibilities Includes:

• Awareness of sensor technology and their specs
• Awareness and knowledge of our AV software stack
• Calibration and fusion of multi type sensors and its verification
• Sensor integration and noise modelling
• Supporting team lead with designing integration, calibration, and verification test plans
• Performing continues tests / data collection as per designed test plans and recording observations and issues.
• Working closely with a team of engineers and researchers within the group whose mission is to provide a rock-solid foundation for testing and exploitation of our robotics science.
• Supporting ambitious field trials and data collection exercises in outdoor settings. This involves travel to international test sites.
• Debugging sensor software and environmental noise and related issues.
• Reporting complex observations with easy-to-understand details with the team

Skill set required:Essential:BSc / Master level qualification in Robotics/ Computer Science or other related subject from a respected university
Knowledge and experience of ROS
Good programming skills in python / C++
Trouble shooting skills
Methodical approach to workDesirable:Knowledge and experience of Open CV and perception algorithms
Experience of point cloud, vision
Experience of working with industrial sensors such as LiDAR/Radar/Vision/IMU and GPS, ideally on autonomous vehicles.

- Perform production support for new tooling and trials

- Diagnose problems in the production line and provide recommendations and training.

- Supervise, perform and ensure production processes are executed with utmost efficiency and quality according to work instructions

- Work closely with team on new tool developments

- Maintain production machine and equipment maintenance procedures

- Perform tasks as assigned by Production manager

Responsibilities:

• Lead the design and delivery of change and improvement plans and projects which support the goals of Acclivis’ clients other key strategic initiatives
• Re-engineer digital workflows and improvements and lead the re-architecture/re-design of apps and services to materialise process improvements
• Prototype new solutions that leverage ServiceNow modules ITSM, CSM, Asset, SLM/SLA, Service Catalogue, Service Portal, Knowledge, Discovery, Performance Analytics, Service Mapping, Event Management Integration, Mobile UI, Chat/Connect
• Collaborate in cross-functional teams for better customer enablement
• Define project scopes, objectives and deliverables to achieve launch and implementation within timeline and budget
• Scope and implement tools to monitor application responsiveness, increase automation and reduced downtime to better achieve SLAs.
• Lead and/or perform third-party Management/Integration with other ITSM tools & 3rd Party tools

Requirements:

• ITIL Expert preferred
• Understanding of the IT infra and handled infra projects as Service Delivery Manager in past
• Knowledge of Server & Network management
• Working knowledge and experience with ServiceNow development/ customization/enhancements.
• Understanding of foundational concepts and able to navigate the relationships between ITSM Processes, IT Service Management Process requirements, and business/IT management needs that are moderate in nature which may span multiple ITSM Processes
• Excellent problem-solving and analytical skills
• Excellent interpersonal and leadership skills

- Perform production support for new tooling and trials

- Diagnose problems in the production line and provide recommendations and training.

- Supervise, perform and ensure production processes are executed with utmost efficiency and quality according to work instructions

- Work closely with team on new tool developments

- Maintain production machine and equipment maintenance procedures

- Perform tasks as assigned by Production manager

A Singapore Service company dealing with Industrial Marking & Coding Equipment has the following position open:

CUSTOMER SERVICE SPECIALIST

Reports to Sales Manager

Responsibilities:

A. Marketing

Making/Answering calls to/from potential clients and arrange for visit

B. Customer Service

Customer Support - Inhouse

Sales Support - liaise with customer

- Queries/quotations for Sales, Parts, or Consumables

- Prep sales invoice, packing and shipment

Service Support - liaise with customers

- service scheduling, quotations

- service job status to customers.

Requirements

Able to work with CRM systems & Google Suite

Self-motivated with good communication skills

ITE or Poly with IT background is an asset

Our Offer

Salary + Transport Allowance

Competitive Package

Training will be provided

As a Business Development Manager for an airport transport and limousine company, your scope of work would include the following responsibilities:

1. Market Research: Conduct market research to identify potential clients, competitors, and market trends in the airport transport and limousine industry. Analyze data and make recommendations for business growth opportunities.

2. Business Planning: Develop and implement strategic business plans to expand the company's market presence and increase revenue. Set achievable goals and objectives for the business development team.

3. Lead Generation: Identify and establish new business relationships with airlines, hotels, travel agencies, corporate clients, event planners, and other potential partners. Generate leads through networking, cold calling, and attending industry events.

4. Sales and Negotiation: Present the company's services to potential clients and negotiate contracts and pricing agreements. Develop and maintain strong relationships with key clients to ensure repeat business and customer satisfaction.

5. Marketing and Promotion: Collaborate with the marketing team to create effective promotional campaigns and marketing materials. Utilize various marketing channels, including digital marketing, social media, and advertising, to increase brand visibility and attract new customers.

6. Client Relationship Management: Provide exceptional customer service and ensure client satisfaction throughout the entire customer journey. Address any customer concerns or issues promptly and effectively.

7. Competitive Analysis: Monitor and analyze the activities of competitors within the airport transport and limousine industry. Stay updated on industry trends, pricing strategies, and new services to maintain a competitive edge.

8. Training and Development: Continuously enhance your knowledge of the industry and keep up-to-date with new industry regulations and requirements. Train and mentor junior team members, provide guidance, and support their professional growth.

9. Reporting and Analytics: Prepare regular reports on sales performance, market trends, and business development activities. Analyze data to identify areas for improvement and make data-driven decisions.

10. Collaboration: Collaborate with cross-functional teams such as operations, finance, and customer service to ensure smooth operations and seamless delivery of services.

It is important to note that as a fresh graduate, you will have the opportunity to learn and gain practical experience in the airport transport and limousine industry. This role requires a willingness to learn and adapt to the dynamic nature of the business. The standard workweek for this position is typically five days.

About Chello:

Chello is a Singapore online fashion brand started with an idea, for everyone who wears Chello to simply “Captivate At Hello”. www.chello.sg

Job Summary:

Chello is seeking a customer service intern to join our team. The successful candidate will be responsible for providing exceptional customer service, managing online orders and inventory, assisting customers with showroom try-ons, and ensuring the smooth and efficient operation of our online business.

Responsibilities:

• Assist customers with showroom try-ons and provide guidance on styling and fit
• Manage online orders from start to finish includes processing orders, monitoring order status, and updating customers on any changes or delays. They may also need to coordinate with other teams, such as shipping or warehouse, to ensure orders are fulfilled accurately and on time.
• Overseeing the fulfilment process of online orders. To check stock levels, pack orders, and arrange for shipping or delivery. Ensure that all orders are processed accurately and efficiently to maintain a high level of customer satisfaction.
• Provide exceptional customer service and resolve any issues or complaints in a timely and professional manner
• Collaborate with cross-functional teams to ensure timely and accurate order fulfilment, shipping and delivery
• Work with the team to develop and implement new initiatives to improve the online shopping experience and customer satisfaction
• Maintain accurate records and reports on sales, inventory and customer interactions
• Monitor social media platforms and engage with customers on Instagram, Facebook and other social media channels
• Respond promptly to customer inquiries received via email and Instagram direct messages
• Perform other duties as assigned by the management team

Qualifications:

• Minimum experience in retail operations or customer service, preferably in an online fashion business
• Strong communication skills with a customer-focused approach
• Ability to multitask, work well under pressure and meet deadlines
• Excellent problem-solving skills and ability to work independently or as part of a team
• Proficiency with Microsoft Office, Google Drive, and social media platforms
• Familiarity with e-commerce platforms and order management systems is an asset
• Diploma or Bachelor's degree in Business Administration, Marketing, or related field is preferred but not required

This is a full-time position with competitive salary and benefits. If you are passionate about fashion, have a strong customer service background, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at [email protected]

Responsibilities:

• Play a key role in the design and execution of the next evolution of KABAM’s Co-Lab and Halo autonomous mobile robots, leveraging expertise in ROS, robot navigation, robot perception, and proficient programming in C++/Python. Prioritize innovation while ensuring the highest standards of reliability and robustness throughout the development process.
• Work closely with various teams, including mechatronics, electrical, and software engineers, to seamlessly incorporate new robot platforms or enhance existing ones within KABAM's Smart+ app, ensuring optimal performance and reliability.
• Integrate embedded systems into robotic platforms by utilizing protocols like serial, CAN bus or Modbus for seamless communication between embedded ATmega microcontrollers, sensors/actuators and the main robotic system.
• Provide expert support for remote robot deployments at customer sites worldwide.
• Maintain documentation of the design, development, and deployment processes for future reference and knowledge sharing within the team. Capture insights gained from projects in docs and present them in regular team sessions.

Requirements:

• Education – Bachelors in Computer Science/Electrical Engineering/Mechanical Engineering with a focus in robotics, mechatronics, or related fields
• Experience – Bachelors (Preferred 1 or more years of experience/ fresh grads are welcome)
• Industry – Previous Experience/Internship in a robotics company required.
• Language – English (required)
• Computing – C++/Python, Linux, git, ROS
• Coordinating the Work and Activities of Others — No
• Guiding, Directing, and Motivating — No
• Making Decisions and Solving Problems — Yes

Technical qualifications (REQUIRED):

• Track record of building ROS software on real robots
• Experience developing robot applications with C++/Python programming languages
• Good knowledge of microcontrollers with track records such as Arduino or Raspberry Pi projects.
• Familiar with the Linux platform, its configuration, and command-line operations
• Understanding of robotics principles, including kinematics, perception, and control
• Track record collaborating on software projects (Git)

Job Description :

• Lead the design and execution of the next evolution of KABAM’s Co-Lab and Halo autonomous mobile robots, leveraging expertise in ROS, robot navigation, robot perception, and proficient programming in C++/Python. Prioritize innovation while ensuring the highest standards of reliability and robustness throughout the development process
• Lead projects from concept to deployment, defining scopes, milestones, and deliverables. Provide expert guidance to the commercial team and our customers
• Mentor and review the work of junior team members and peers, offering valuable feedback to enhance overall product quality
• Provide expert support for remote robot deployments at customer sites worldwide
• Maintain documentation of the design, development, and deployment processes for future reference and knowledge sharing within the team. Capture insights gained from projects in docs and present them in regular team sessions
• Stay up-to-date with the latest advancements in robotics, conduct continuous R&D, exploring new methodologies and technologies to enhance the capabilities and performance of autonomous mobile robots. Implement findings to improve existing systems and processes, ensuring KABAM remains at the forefront of technological innovation in the field of robotics

Requirements :

• Education – Bachelors or Masters in Computer Science/Electrical Engineering/Mechanical Engineering with a focus in robotics, mechatronics, or related fields
• Experience – Bachelors (with at least 5 years relevant experience) or Masters (with at
  least 2 years relevant work experience)
• Industry – Previous experience in a robotics company preferred
• Supervisory – Personnel management is nice to have. Project management/technical
  lead experience is preferred
• Language – English (required), Mandarin (desirable)
• Computing – C++/Python, Linux, git, ROS
• Coordinating the Work and Activities of Others — Yes
• Guiding, Directing, and Motivating — Yes
• Making Decisions and Solving Problems — Yes
• Proficient in ROS: track record of building ROS software on real robots
• Proficient in shipping production code with C++ AND Python programming languages
• Proven experience working with robotic platforms, robotics hardware (sensors, actuators), designing APIs (REST or Protobuf)
• Good knowledge of LAN/WAN networks and communication protocols such as Ethernet, Ethercat, CAN, Modbus, RS232, HTTP, MQTT, DDS, RS232, I2c
• Good knowledge of microcontrollers with track records such as Arduino projects
• Solid understanding of robotics principles, including kinematics, dynamics, perception, and control
• Familiarity with robotic hardware components, such as manipulators, sensors, and actuators
• Familiar with the Linux platform, its configuration, and command-line operations
• Track record collaborating on software projects (Git)

As a Non-Volatile Memory QRA (NVMQRA) Managed NAND (mNAND) Qual EFA Engineer at Micron Technology, Inc., you will you will be responsible for supporting electrical failure analysis from quality and reliability trials of Micron Managed NAND products during product qualification. You will analyze the units that did not pass the required quality and reliability trials. You are expected to conduct failure analysis from qualification, evaluation and OQRM failures and report the resulting data. In this role you will work with various Engineering and Quality Reliability Assurance Groups to provide technical support, expertise, consultation and training. Yo

• Perform Failure Analysis (FA) of rejects from Quality and Reliability Trials
• Perform initial FA, including debug data capture and analysis
• Perform Automated Test Equipment (ATE) analysis and interpret results
• Perform detailed fault isolation once failure has been confirmed
• Collaborate with cross-functional resources and support groups to identify root cause and corrective action
• Summarize findings and submit for Component / Firmware / Module FA
• Provide FA Diagnostic Reports to Internal Customers
• Summarize analysis at electrical and physical level at consolidated database like JIRA

Manage Communication of FA Results to Internal Teams

• Provide additional information to enable identification of root cause/corrective action
• Record FA results and usage statistics in internal tracking system
• Create and distribute FA status reports
• Maintain Knowledge of Product Drive Capabilities and Characteristics
• Stay current on latest process technology
• Reference datasheet specifications for each device

Responsibilities:

• Collaborate with the presales team to conduct site surveys and assessments. This involves evaluating the customer's location, infrastructure, and specific requirements to determine the ideal setup and deployment for the robot
• Responsible for setting up, commissioning the robot on-site and ensuring the robot is ready for operation
• Perform thorough testing, identify and troubleshoot errors/failures and implement appropriate solutions to resolve the issues promptly
• Handle repairs and maintenance tasks for the robot. This involves conducting regular maintenance activities as per the SOP/guidelines and addressing any breakdowns or equipment failures
• Travel to customer sites, both local and international (whenever necessary), to provide on-site support, conduct setup/commissioning, perform maintenance tasks, and resolve technical issues at short notice to provide support or address urgent issues. Additionally, you should be willing to adapt to the customer's work environment and schedule, which may include night shifts when necessary
• Responsible for documenting service and fault reports. This includes accurately recording the details of the service provided, issues encountered, and the actions taken to resolve them. These reports are typically submitted to superiors and key individuals within the organization for review and analysis
• Maintain detailed records of all tasks related to customer service. This includes maintaining customer service logs, updating internal service records, and ensuring all documentation is completed in a timely manner
• Train customers and end-users on the proper handling, maintenance, and safety procedures of robot operation. Create and update documentation, including user manuals and service guides, to facilitate knowledge transfer and enhance support processes

Requirements:

• Fresh graduates are also welcome to apply
• Minimum Diploma in Engineering or other related fields
• Required: Experience in AGV and Ubuntu
• Experience with troubleshooting and debugging hardware, electronics, and software
• Excellent problem-solving skills and the ability to work under pressure in fast-paced environments
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• Strong communication skills in English (both oral and written)
• Tools: Basic knowledge on handling mechanical, electrical and electronic tools
• Able to perform simple network configuration

1. Responsible for collecting, receiving, technical support and quality improvement of product problems;
2. Responsible for statistical analysis of product after-sales data, identification of batch risks and improvement of parts that need to be optimized;
3. Responsible for Initial Quality Survey (IQS) data analysis;
4. Responsible for organizing overseas after-sales problem research.

Requirement：

1. Strong communication and ability to work within cross-functional teams, including internal and external partners.

2. Fluent in Mandarin and English.

3. Strong knowledge of Statistical Process Control (SPC) and/or Design of Experiments (DOE) principles.

4. Capable of adapting to changing priorities and responsibilities flexibly to support business needs.

5.Minimum Bachelor's degree in Materials Science, Engineering, Electrical Engineering,

Duties and responsibilities

• Provide prompt, courteous, and effective customer support via various communication channels (phone, email, chat) to assist customers with product inquiries, technical issues, and general questions
• Demonstrate a keen ability to grasp technical concepts quickly and efficiently. Stay updated on product knowledge and troubleshoot technical problems to offer accurate solutions to customers
• Identify, troubleshoot, and resolve customer issues in a timely and efficient manner. Collaborate with other teams to ensure comprehensive problem resolution for customers
• Strive to exceed customer expectations by delivering exceptional service. Ensure customers are satisfied with the resolution provided and maintain a high level of customer satisfaction ratings
• Maintain detailed and accurate data/records of customer interactions, issues, and resolutions. Contribute to the creation and improvement of support documentation and knowledge base articles
• Collaborate with internal teams, including technical support, product development, and sales, to provide a seamless customer experience and contribute valuable insights from customer interactions
• Adapt to a rotating schedule, which may include evening, weekend, and public holiday shifts.

Qualifications, Skills, Experience

• Minimum Diploma in Engineering or other related fields
• Ideal candidate should have 2-3 years of customer service or technical support experience
• Effective communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders
• Strong communication skills in English (both oral and written)
• Being able to understand and empathize with customers' concerns or problems is crucial
• Ability to analyze situations, identify problems, and provide effective solutions
• Effective time management skills are necessary to handle multiple customer inquiries efficiently and meet response time targets.

Plus Qualifications

• Experience/exposure with AGVs, AMRs, and robotic systems
• Basic understanding of containers and Docker
• Familiarity with Linux platform, its configuration and Unix shell scripting

• Manage and coordinate projects undertaken by the company including QS work, project budgets, vos, drawings, meetings,site walks, site installations, material transportations, technical support, labour, inspections and completion of the projects.
• Ensure smooth operation of project flow from start to end.
• Manage project payment claim.
• follow up on project and work schedule.
• Maintain /update project records.
• Assit the project team with site safety documentation and coordination.
• Assist the project team with documenting job.

JOB SCOPE

He/she also carries out general repairs and maintenance of machinery and equipment by diagnosing and troubleshooting special service problems following all building codes, blueprints, instructions, and manuals.

The air conditioning technician’ role also involves estimating material and labor cost and determining plan and requirements for installing, fabricating, and start-up; testing, and servicing HVAC equipment.

He/she is also responsible for training and assisting less experienced co-workers, and carrying out other duties that may be assigned.

The technician’s work description may also entail driving organization or personal vehicle to various work locations.

It also involves being on-call after work hours to take on further assignments should there be emergency.

Air conditioning technicians work independently under the supervision of the facilities supervisor applying power tools, hand tools, and different testing, and precision-measuring instruments.

They are expected to complete work orders as assigned and scheduled according to established industry and company standard practices and procedures, and to prepare reports on their work activities to management.

Assignments given to air conditioning technicians may be in the form of diagrams, sketches, written instructions, or work orders; the technician may have to locate the defective parts of the equipment or find out the cause of the problem to be able to fix it effectively

• Possess high school/vocational school diploma or G.E.D or technical training in Mechanical or electrical or HVAC systems With min morethan 5 years experience
• Working experience maintaining and repairing heating ventilation and air conditioning (HVAC) systems and other related systems such as electrical systems, DX units, heat pumps, and chillers
• Possess certification in refrigerant transition and recovery
• Possess county air conditioning mechanic license or its equivalent
• Possess valid driver’s license
• Ability to perform physical activities such as climbing, bending, balancing, stooping, kneeling, squatting, crawling, reaching, crouching, push/pull objects, etc.

Our SIEM & Automation team works closely with other security analysts to deliver security content to monitor security threats, and automate the escalation / response for our customers. You will play a part in the team to research, design, architect and implement security use case and automation playbooks.

If you are someone with a strong passion in security technologies and is a team player who strives in a team setting, we welcome your application!

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's security monitoring use cases and automation playbooks.
• Maintain understanding of the architecture and work with security team to understand the use case and playbooks to be created.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Create, finetune and maintain SIEM data sources, use cases, correlation rules and security alerts classifications
• Create, finetune and maintain SOAR playbooks
• Create and maintain UEBA use cases

Requirements

• At least 3 years of experience in security operations in a SOC environment
• At least 2 years of experience in creating, finetuning and maintaining correlation rules and playbooks
• Working experience in powershell, bash and/or python scripting
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as AWS Certified SysOps Administrator Associate, Microsoft Azure Administrator Associate, GCP Associate Cloud Engineer, equivalent or more.
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications
• Professional certificates such as SANS (such as SANS GCDA, GCIA, GDSA, GMON) would be an advantage

Job Overview: We are seeking a skilled and motivated Front-End Engineer with expertise in both web and mobile development to join our dynamic team. As a Front-End Engineer, you will play a crucial role in designing and implementing user interfaces for our web and mobile applications. The ideal candidate should have a strong foundation in front-end technologies, a passion for delivering high-quality user experiences, and the ability to work collaboratively with cross-functional teams.

Responsibilities:

1. Collaborate with product managers, designers, and back-end engineers to understand project requirements and translate them into responsive and intuitive user interfaces.
2. Develop user interfaces for both web and mobile applications using HTML, CSS, and JavaScript frameworks (e.g., React, Angular, Vue.js) to ensure optimal performance and user experience.
3. Create and maintain reusable and modular front-end components to facilitate scalability and maintainability of code.
4. Conduct code reviews and collaborate with peers to ensure code quality, adherence to coding standards, and knowledge sharing.
5. Implement and optimize front-end solutions for cross-browser compatibility and responsiveness.
6. Work closely with UX/UI designers to ensure the feasibility and fidelity of design concepts on both web and mobile platforms.
7. Collaborate with mobile development teams to integrate front-end components seamlessly into mobile applications.
8. Stay informed about emerging trends and best practices in front-end development for both web and mobile platforms.
9. Troubleshoot and resolve issues related to front-end development, collaborating with cross-functional teams as needed.
10. Participate in agile development processes, including sprint planning, stand-ups, and retrospectives.

Qualifications:

1. Bachelor's degree in Computer Science, Information Technology, or a related field.
2. Proven experience as a Front-End Engineer with a focus on both web and mobile development.
3. Strong proficiency in front-end technologies, including HTML, CSS, JavaScript, and popular frameworks/libraries.
4. Experience with mobile development frameworks (e.g., React Native, Flutter) for building cross-platform mobile applications.
5. Familiarity with responsive design principles and front-end build tools (e.g., Webpack, Babel).
6. Knowledge of version control systems (e.g., Git) and agile development methodologies.
7. Solid understanding of browser rendering behavior and mobile app development principles.
8. Excellent problem-solving skills and attention to detail.
9. Strong communication and collaboration skills with the ability to work in a team environment.

Preferred Qualifications:

1. Experience with native mobile development for iOS and Android.
2. Knowledge of mobile performance optimization techniques.
3. Understanding of user authentication and authorization processes in web and mobile applications.
4. Previous experience working on projects with a strong emphasis on user experience.
5. Familiarity with testing frameworks and methodologies for front-end development.
6. Continuous learning mindset with a passion for staying updated on emerging front-end technologies.

If you are a versatile Front-End Engineer passionate about creating seamless user experiences across web and mobile platforms, we encourage you to apply and contribute to our innovative development team.

Job Summary:

• Mall/ Office Tower
• Salary Range: Up $3,000 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day, Retail hours

Job Responsibilities:

• Manning of the office tower reception counters and retail mall information counters – including basic operations of systems e.g. office turnstile, BI CRM
• To assist and support shoppers’ needs and requests at the customer service counter
• Ensure all CX related reports are accurately recorded – inventory, redemption transactions, shift reports, lost & found, enquiries log
• Resolve receipt dispute issues by liaising with merchant and shoppers
• Respond to Live Chat and online enquiries, including feedback related to general enquiries.
• Respond to in-bound casual leasing enquiries for atrium space through online platforms (KPI: Enquiry response time & responsiveness)
• Follow up on leasing leads for pushcart and vending machines:
• Secure booking of pushcarts and vending machines, subject to approval of merchandise category by Revenue team (KPI: Closing rate)
• Site walk and inspection of vendor operations

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Responsibilities:

• Provide basic support to end-users and application teams for security tools, including installation, configuration, and troubleshooting.
• Collaborate with vendors to acquire necessary updates, patches, and support for security tools.
• Assist in monitoring security tool alerts and notifications, escalating potential issues to the appropriate teams when necessary.
• Maintain an up-to-date inventory of all IT security tools, including antivirus software, EDR, microsegmentation, and other security solutions.
• Regularly reconcile security tools inventory with active licenses and installations to identify discrepancies and ensure accurate asset management.
• Generate reports on tool inventory, license status, and reconciliation results for management and compliance purposes.
• Maintain organized records of reconciliation activities, updates, and communications with vendors.

Qualifications:

• Basic understanding of IT security principles and practices.
• Strong organizational and documentation skills.
• Attention to detail and a focus on accuracy.
• Familiarity with IT security tools and their functions.
• Effective communication skills to collaborate with internal teams and vendors.

Our Infrastructure team works closely with other security consultants to deliver security projects solving challenges and improving security posture for our customers. You will play a part in the team to research, design, architect and implement secure architectures in both Cloud and Onprem Infrastructures to meet performance, reliability, availability and scalability standards. The team adopts DevOps practices using IAC with CI/CD pipelines to improve the agility, consistency and governance of project implementations.

If you are someone with a strong passion in cloud technologies and is a team player who strives in a team setting, we welcome your application!

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's cloud & onprem network and infrastructure.
• Maintain understanding of the architecture and work with security team to deliver the required applications and integrations.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Develop and maintain code to automate infrastructure for build and maintenance, managing network connectivity, security rules, compliances, cloud images etc meeting security and auditable standards.
• Managing of virtual network appliances and patch management infrastructure for Linux and Windows.
• Support vulnerability assessments by reviewing and providing remediation to the security hardening of the resources.
• Support resource management in the environment helping in cost optimization.
• Involvement in improving and evolving workflow, processes and best practices to increase system maintenance efficiency and security standards.
• Sharing of knowledge through technical documentation, knowledge based articles and sharing sessions with fellow peers in the team.
• Collaborate with relevant parties and provide consultation as a Subject Matter Expert (SME) to deliver final project outcome.

Requirements

• At least 3 years of experience in AWS, Azure and/or GCP, implementing, administrating and managing cloud network and resources (e.g. virtual load balancers, scaling groups, databases, native resource monitoring, backup and recovery, lambda, functions, pub/sub etc)
• At least 2 years of experience in Windows and RedHat Enterprise Linux configuration and troubleshooting
• Working experience in network firewalls and web proxies
• Working experience in powershell, bash and/or python scripting
• Working experience in DevOps/DevSecOps, CI/CD, Ansible, Terraform, Packer or equivalent would be an advantage
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator Associate, Google Cloud Associate Cloud Engineer, equivalent or more.
• Professional certificates in Cisco Networking, VMWare, RedHat, MCSE, or equivalent will be an added advantage
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications
• Professional certificates such as SANS or ISC2 would be an advantage

Job Description

Key Responsibilities

• Carry out implementation, maintenance, support and operation of the project's security monitoring use cases and automation playbooks.
• Maintain understanding of the architecture and work with security team to understand the use case and playbooks to be created.
• Identity, evaluate and recommend new areas of improvements for the implementation.
• Perform day to day operational task, scheduled change requests, troubleshooting and maintenance of the implementation.
• Create, finetune and maintain SIEM data sources, use cases, correlation rules and security alerts classifications
• Create, finetune and maintain SOAR playbooks
• Create and maintain UEBA use cases

Requirements

• At least 3 years of experience in security operations in a SOC environment
• At least 2 years of experience in creating, finetuning and maintaining correlation rules and playbooks
• Working experience in powershell, bash and/or python scripting
• Strong troubleshooting and analytical skills for resolving issues and delivering updates to stakeholders
• Basic project management skills
• Positive working attitude and a team player
• Passionate in information security and keen attitude to learn
• Professional certificates such as AWS Certified SysOps Administrator Associate, Microsoft Azure Administrator Associate, GCP Associate Cloud Engineer, equivalent or more.
• Disciplines in Computer Science, Computer or Electronics Engineering, Information Technology or related qualifications
• Professional certificates such as SANS (such as SANS GCDA, GCIA, GDSA, GMON) would be an advantage

We are seeking an experienced and dedicated Senior/Lead Network Engineer to join A*CRC Network Group. The candidate will be responsible for the planning, designing, implementing and maintaining the network infrastructure to support organization needs, ensuring reliability, performance and security for A*CRC.

Job Description

• Responsible for the planning, designing, configuration and administration of A*CRC network.
• Ensure continued smooth and optimal network performance for A*CRC services.
• Lead and participate in projects involving internal and external collaborators.
• Perform network evaluation, proof of concepts and provide recommendations.
• Required to develop network and network security related technical specifications for tenders.
• Work on improving processes and automation for network infrastructure.
• Manage daily network operations.

Job Requirement

• A bachelor’s degree in Computer Science/Computer Engineering/Networking or equivalent.
• CCNP certified or equivalent.
• 3 years of working experiences and in-depth understanding of networking technologies (e.g., WAN, LAN, Network Security, DWDM etc).
• Strong knowledge and troubleshooting skills in routing and switching (e.g., BGP, OSPF, VXLAN, MP-BGP EVPN, VRF etc.).
• Experienced in planning, implementing and commissioning of IP network.
• Proficient in managing routers, switches, network firewalls, intrusion prevention systems, vulnerability assessment and Network monitoring systems.
• Working knowlege in Linux environment and scripting language such as python to automate network procedures will be preferred.
• Possess strong analytical, troubleshooting and problem-solving skills.
• Independent mature team player with positive attitude.

Job Description:

1. Global Game Developer Collaboration: Build positive collaborations with game developers worldwide, seeking partnership opportunities, and expanding the company's strategic cooperation in the game publishing domain.

2. Team Building: Lead and inspire a multicultural team, aiding the company in achieving globalization. Ensure cohesive teamwork, working towards common goals in the global market.

3. Formulate Overseas Publishing Strategy: Determine and execute the publishing strategy for games in international markets, including market positioning, channel selection, and promotional strategies. Ensure the publishing strategy aligns with the characteristics of the global market.

4. Market Analysis and Insight: Deeply understand the global game market, analyse competitors, and provide real-time feedback on market trends and opportunities. Guide the company in making flexible strategies to respond to market changes using data analysis and market research.

5. Brand Promotion: Develop and execute international marketing plans to enhance the visibility and user engagement of the games globally. Use various promotional methods to shape the game brand image and encourage user attention and participation.

6. Product Optimization: Assist partners in refining products to increase the success rate of product publishing. Provide targeted product improvement suggestions based on a thorough understanding of market demand and user feedback.

7. Participation in Industry Events: Attend global game industry-related events and exhibitions, establish industry relationships, and expand the company's influence and collaboration opportunities in the global gaming community. Actively engage in industry activities to stay informed about the latest trends and identify potential partners.

Job Requirements:

1. Gaming Industry Experience: Extensive work experience in the gaming industry, demonstrating a profound understanding of the global gaming market.

2. Team Leadership: Outstanding leadership and management skills, capable of inspiring team enthusiasm and fostering a collaborative spirit.

3. International Market Experience: Experience working in overseas markets, familiarity with the business environment, and culture of the global gaming market.

4. Partnership Building: Exceptional skills in building and maintaining partner relationships, capable of establishing strong ties with global distribution channels.

5. Innovative Thinking: Possess innovative thinking and problem-solving skills, adapt quickly to market changes, and propose corresponding adjustment strategies.

6. Market Insight: Sharp insight into global gaming market trends and opportunities, capable of formulating corresponding business development plans.

7. Fluent in English: Fluent English communication skills to effectively communicate within a multinational team and with partners.