• Tertiary qualification in Electrical and Electronics Engineering

• Minimum 1 year experience in work on various communication systems technologies such as fibre-optic transmissions, digital trunked radio, public address and telephony, CCTV surveillance, access management and travel information systems preferred.

• Team player with good interpersonal and communication skills.

•Willing to work outside of prime office hours as required.

• Self-motivated and Service oriented.

• Able to work independently with minimum guidance.

Senior Systems Engineer / Senior IT Infrastructure Engineer

Salary: $5000- $7000
Location: Commonwealth
Working hours: Monday – Friday, 9am – 6pm

Responsibilities:

Server and Infrastructure Management:
- Design, configure, deploy, and maintain Wintel and Linux server environments, including Windows Server (2019, 2022) and Linux distributions (RHEL, SUSE).
Conduct server hardening for both Windows and Linux systems.
- Lead and collaborate with cross-functional teams to implement and oversee server hardware, virtualization technologies, and storage solutions to ensure availability and scalability.
Virtualization:
- Lead virtualization initiatives using industry-standard platforms such as VMware vSphere, Hyper-V, or KVM.
- Optimize virtualization environments for efficiency, performance, and resource utilization.
Storage (SAN / NAS):
- Design and manage Storage Area Networks (SAN/NAS), ensuring data availability, integrity, and optimal performance.
- Implement and administer storage solutions, including storage provisioning, zoning, and troubleshooting.
Security:
- Implement security best practices for infrastructure components and virtualized environments.
- Ensure compliance with industry standards and regulations related to infrastructure and data storage.
- Implement and administer key management and encryption.
Active Directory:
- Implement and administer Active Directory, including user accounts, group policies, security settings, and domain controllers.
- Implement and administer AD Public Key Infrastructure and Network Policy Server RADIUS services.
Management Applications:
- Implement and administer monitoring solutions such as eG Innovations, PRTG, Splunk, or Kiwi Syslog server.
- Implement and administer backup solutions like Veeam or Acronis.
System Maintenance and Monitoring:
- Develop and maintain scripts and automation tools to optimize IT infrastructure.
- Monitor system performance, troubleshoot, and resolve issues related to the IT infrastructure.
- Implement advanced system monitoring solutions to proactively identify and resolve performance and security issues.
- Develop and maintain comprehensive backup and recovery strategies, including disaster recovery planning.
Troubleshooting and Collaboration:
- Investigate and resolve complex technical issues related to Windows Server systems, collaborating with teams and vendors.
- Collaborate with network engineers, system administrators, to support business operations.
Capacity Planning and Governance:
- Conduct meticulous capacity planning to align Windows Server resources with current and future needs.
- Maintain SLA standards, act as an escalation point for incidents, and ensure user satisfaction.

Vendor Coordination and Documentation:
- Coordinate with third-party vendors, IT providers, and external support for effective service delivery.
- Develop and update comprehensive operations documentation and procedural guidelines.

Requirements
- Bachelor's degree in Computer Science, Information Systems, Information Technology, or related field.
- Minimum of 5 years of experience in IT infrastructure engineering with a focus on Windows Server administration.
- Storage Implementation Experience with Dell EMC / NetApp.
- Proven experience in designing on-prem data centre architectures.
- Proficiency in configuring, managing, and troubleshooting Windows Server environments.

- Relevant certifications (e.g., MCSA, MCSE, VCP) are a plus.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

EA Personnel.: Chan Jun Wei
EA Registered no.: R1543992
Recruit Now Singapore Pte Ltd
EA License no.: 21C0845

Company’s Profile:

Headquartered in the US and established as the largest companies in the semiconductor industry, they are currently looking for enthusiastic individuals to join their expanding team.

Fresh graduates with no experience but have a passion to join the semiconductor field are welcome to apply. Training will be provided.

Work location: Woodlands

Working hours: 12 hours shift

Company benefits:

• Guaranteed AWS
• Performance bonus
• Increment after probation (subject to performance)
• 1 year completion bonus

Job Responsibilities:

• Follow on site daily Preventive Maintenance plan.
• New & old parts arrangement & logistic (maintenance room, store to tool side).
• Preparation & housekeeping of PM jigs & tools.
• Perform robot PM: parts cleaning & greasing, replacement of sensors, motors, motor drivers etc.
• Installation of vacuum valves, fore line pipes, heater jackets.
• Support tool owner engineer to do technical activities in fab: trouble shoot, modification, installation, de-installation.
• Support 6S & logistic activities (parts cleaning, arrangement, labelling, housekeeping.

Requirements:

• Nitec/Diploma in any Engineering discipline or equivalent
• Willing to do hands-on work and comfortable to be in cleanroom suit
• Work experience in semiconductor industry will be an added advantage
• Able to work on weekends

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Benefits:

· Salary + Allowance + Fixed Monthly Bonus

· 14 days Annual Leave

· Dental & Medical Benefits

· 5 Days work week (M-F 9am – 6pm, alternative Sat 8am-2pm, based upon duty roster)

· West region work location

Job Description:

We are looking for a dedicated and detail-oriented Customer Service Associate to join our team. The ideal candidate will be responsible for handling a high volume of quotations and sales orders, managing customer enquiries, processing claims, and collaborating with various stakeholders to ensure smooth operations. This role requires excellent communication skills, a strong customer service mindset, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

Handle and process a large volume of quotations and sales orders within the stipulated target time, including verifying and rectifying part number errors on the orders. Respond to customer enquiries via phone, email, and web chat in a prompt, courteous, and professional manner. Process claims arising from shipment delays, defective items, wrong pricing, and other issues. Collaborate with internal and external stakeholders to resolve any issues related to customer orders, including requesting lead time changes from suppliers. Encourage customers to place orders online through the e-commerce store.

Qualifications:

· Minimum GCE “O” Level Qualification.

· At least 1 year of experience in order processing and handling customer enquiries.

· Positive work attitude, self-driven, independent, and a team player with a strong customer service mindset. Excellent communication and interpersonal skills.

· Detail-oriented with a strong focus on accuracy. Ability to multitask and work under pressure.

· Adaptable to a fast-paced working environment with a sense of urgency.

· Proficiency in Microsoft Office (Powerpoint, Excel, Word and Outlook)

Famed steakhouse is hiring part time and full time Flexi schedule service crew.

Training provided, family orientated working environment.

Join us in making a difference!

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline: Serve all with Love.
• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.
• Values: Compassion, Humility, Integrity, Respect and Peace (CHIRP).
• Sustainability: Love for nature and the environment. For instance, BYO food containers at staff canteen.
• Work-Life balance: Attractive leave days to rest and re-charge.
• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Who We Need

Front Office Department:

• Performing reception and front desk duties.
• Portering and Triaging duties such as transfer of patients from one location to another.
• Attending to all enquires of patients and visitors including phone enquiries.

How to Succeed

• Possess at least Nitec, GCE ‘A’, ‘O’, ‘N’ Levels in any discipline.
• Minimum 1-year experience in a customer service position.
• 5 days work week, able to work on 2 rotating shifts including weekends and public holidays.
• AM: 7am to 4.30pm, PM: 12pm to 9.30pm
• Entry level candidates are welcome to apply.

Background

We are a 5-year old Singapore company setup with a simple but meaningful mission: to bring affordable and convenient healthcare to people. We started with 2 key product offerings: a mobile clinic solution that encompasses a medication dispensing machine and a health pod, and a remote health monitoring solution for people to measure and monitor their health conditions. We already have a handful of machines deployed in Singapore and perhaps you might have encountered one of them already.

After 5 years, we are at the exciting stage of growth where we are about to scale up the deployment of our solutions to more places locally and overseas. We are targeting to rollout hundreds of machines in the next few years and we are also constantly improving our solutions to make them more robust, reliable and scalable. And therefore we want you to join us in this exciting journey together!

Below is a general list of job description and qualities we are looking for in you. If you think you fit the bill and keen of riding this journey with us, let us know and we can discuss in greater detail and see if this job fits your aspirations and interests.

Job Description

• Design, develop and deploy software / applications
• Participate in project planning and discussions
• Support any other tasks needed in projects and operations

Candidate Qualifications

• At least Diploma cert in IT or Software Development from a reputable institution
• Ideally at least 1 year of relevant project or working experience developing software in a IT Project
• Strong foundation in computing and familiar with basic IT terminologies and operations

Bonus

• Familiar with healthcare terminologies
• Worked on vending machine solution development
• Have experience with full-stack development and in a variety of applications such as mobile app development, web application etc.
• Familiar with IT hardware and systems
• Experience with electrical or mechanical engineering
• Project management experience
• Meticulous and skillful with hands-on experience

Accel Analytics Pte Ltd is a solution provider for analytical and measurement instrumentation products. We are looking for a Technical Support Technician / Engineer to join our Service Team.

Roles & Responsibilities:

- Provide comprehensive after-sales support, including installation & commissioning.

- Perform maintenance and troubleshooting of gas detectors, gas analyzers & liquid analyzers.

- Offer technical consultation to customers, addressing their inquiries and providing expert guidance.

- Efficiently troubleshoot and resolve problems within specified timelines, ensuring customer satisfaction.

- Prepare accurate and detailed service reports to document work performed.

Requirements:

- Minimum ITE/Diploma in relevant field

- Relevant training and guidance will be provided.

- Independent, responsible and willingness to learn personality.

- Class 3 driving license will be an added advantage. (Transport allowance will be provided for candidates with own transport)

- Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv to [email protected]

We regret that only shortlisted candidate will be notified.

SMARTRX is the leading medtech company specialising in medication dispensing machines to make it more convenient for providers to provide medication to the people and everyone to be able to self-service and get their medications. Our solutions involve a lot of mechanical and electrical components and hence we need specialised technicians and engineers to design, implement and maintain our systems.

The ideal candidate would be someone with the following qualities:

• Well-versed in Electrical knowledge and relevant certifications
• Have at least 2 years of relevant Electrical hands-on experience handling systems design, implementation or repair works.
• Meticulous and attention to detail
• Positive attitude and responsible for systems and tasks assigned
• Dare to take up challenges and take initiative and puts in effort to overcome them
• Able to work effectively under pressure
• Able to work well independently and also as a team player
• Effective communicator and good written skills e.g. in writing incident reports detailing the root cause, solutions and follow up actions.

If you have the above qualities, we want you!

Sign up now, and let's explore a working relationship together!

Job Highlights

• Good advancement opportunities
• Comprehensive training provided
• Quarterly spa incentives
• Job Description
• Join an expanding wellness and aesthetics group of companies
• Good advancement opportunities
• More than 70% chance of promotion in first year of work

Responsibilities:

• Provide good customer service
• Attend to client inquiries
• Schedule appointments
• Introduce promotional offers
• Uphold the company’s excellent image
• Cashiering and do end of day sales settlement
• Assist to manage therapists

Requirements:

• 5 days work each week
• Work shift 10:45am - 9:15pm
• Able to work up to 5 weekends each month
• Basic PC skills required
• Able to work independently without supervision
• Meticulous and fast learner
• Friendly and warm personality
• Comprehensive training provided
• Sales and/or customer service background an advantage

Benefits:

• 5 days work only
• 8 branch locations near MRT (Station at a branch near you)
• Quarterly spa treatment incentives

Position: Customer Service Assistant

Salary Range: $1,800 - $2,600

Responsibilities:

• Schedule appointments for installations at customers' homes.
• Achieve targets set for arranging appointments.
• Plan, set, and arrange routes by region/area for weekly installation and servicing schedules.
• Attend to customer inquiries and complaints, ensuring closure of all cases.
• Send out reminders and confirmations to customers regarding installation and servicing.
• Perform ad hoc administrative tasks as assigned by the General Manager.
• Provide basic solutions to customers over phone calls to rectify issues. If the issue cannot be resolved over the phone, arrange for a technician to visit and resolve the case, ensuring closure.
• Encourage customers to leave positive reviews on our purchase and social platforms.

Requirements:

• Strong organizational and planning skills.
• Excellent communication and customer service skills.
• Ability to handle and resolve customer complaints effectively.
• Proficiency in using scheduling and administrative software.
• Ability to work independently and as part of a team.
• Positive attitude and proactive approach to problem-solving.
• "O" Level and above or equivalent

• Understanding and carrying out all tasks given by the Project Manager.
• Collaborating with other Site Manager and workers to design, develop, test, and improve products and engineering processes.
• Performing regular inspections of equipment and scheduling maintenance.
• Providing assistance to different staff or engineering teams.
• Plan and coordinate construction activities on daily basis.
• Analyze construction problems and develop immediate resolutions.
• Evaluating all products and processes and ensuring standardization of quality assurance measures.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.
• Provide administrative assistance to Construction Manager when needed.

• Diploma / Bachelor's degree in a related filed or equivalent experience.
• Minimum 1 year of experience in installation of Electricla and communication infrastructures.
• Prior experience in Railway preferred.
• Oversee the installation of various systems, equipment or machinery.
• Ability to work in a fast-paced environment.
• Team player with good interpersonal and communication skills
• Able to work indepdently with minimum supervision.
• Candidate with 5+ years of experience will be considered for Managerial role.

Customer Service / Up to $3000 + OT + VB + Incentive

Ø Up to $3000 + OT + VB + Incentive

Ø Opportunities for personal/career development.

Ø 2year relevant experience as customer service

Ø Able to communicate with Chinese-speaking clients

Ø Comfortable working in the funeral industry

RESPONSIBILITIES:

· Handles phone-manning

· Data entries and record keeping

· Provide best solution or alternative to complaints

· Work closely with operations department

· Other ad-hoc duties assigned

REQUIREMENTS:

· Diploma holder with a minimum of 2 years of customer service experience

· To converse well in both English and Chinese (to speak with Chinese-speaking clients)

· Possesses IT knowledge

· Good listening skills

· Able to work in fast-paced environment

· Good team player with good interpersonal communication and presentation skills

· Self-motivated, meticulous, and independent

· Able to do shift work, and work on Public Holidays and Overtime

OTHER INFORMATION:

· Location: Geylang Bahru

· Working Days/Hours: alternate 5 and 6 days (8am to 5pm)

· Salary: Up to $3000 + OT + VB (salary will commensurate according to experience & qualifications)

· The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.

Please indicate the below information in your resume:

• Current & Expected salary
• Reason(s) for leaving
• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

What we seek to accomplish together:

· Apply technical knowledge, hands-on and customer insights to operate and administrate a cloud infrastructure.

· Ensure all configuration conforms to high levels of performance, security, scalability, maintainability, and appropriate reusability and reliability upon deployment, aligning to design documentation specifications

· Ability to codify or implement/deploy configurations with the principles of automation by default in new projects with proper documentations

· Ability to codify or maintain cloud systems in an automated fashion using tools like Ansible, ARM templates, Terraform, Powershell etc with proper documentation

· Collaborate with Cloud Solution Architects in providing technical expertise in cloud operations and administrations

· Participate in Cloud Migrations for VMs using tools like Azure Migrate with more than 50 VMs migration or Databases would be preferred

· Collaborate with team members to engage clients in operational meetings, discussions, process betterment and contribute to optimisations for the client’s environment

· Maintain technical skills, certifications and knowledge of market trends and competitive insights; collaborate and share with the technical community specifically in the cloud space

· Ability to manage issues with proper resolution/documentation and SLAs is required for this role.

A little bit about you:

· Professional Experience - 5+ years of success in operational/administration and deployment/migration projects in Cloud Environment

· Ability to solve customer problems through cloud technologies

· Acknowledged helping to provide solutions to issues collaboratively, resolving conflicts and ensuring follow through with proper follow up and closure.

· Strong technical experience with cloud infrastructures, migrations, and technology management preferred

· Azure Administrator (or above) or any Azure speciality certification is required

· Preferred Specialisation in Cloud e.g. DevOps Certified Specialty, Database Specialty etc

· Subject matter expertise in one or more of the following:

· Expertise of cloud infrastructure solutions (i.e. Windows and Linux IaaS, Terraform, Ansible, ARM Templates, Networking, OSS) would be advantageous

· Competitive Landscape. Knowledge of Containerisation technologies e.g. EKS/AKS/GKE/K8s/Openshift/Tanzu with CKA certification would be advantageous

Job Highlights

• Good advancement opportunities
• Comprehensive training provided
• Quarterly spa incentives
• Job Description
• Join an expanding wellness and aesthetics group of companies
• Good advancement opportunities
• More than 70% chance of promotion in first year of work

Responsibilities:

• Provide good customer service
• Attend to client inquiries
• Schedule appointments
• Introduce promotional offers
• Uphold the company’s excellent image
• Cashiering and do end of day sales settlement
• Assist to manage therapists

Requirements:

• 5 days work each week
• Work shift 10:45am - 9:15pm
• Able to work up to 5 weekends each month
• Basic PC skills required
• Able to work independently without supervision
• Meticulous and fast learner
• Friendly and warm personality
• Comprehensive training provided
• Sales and/or customer service background an advantage

Benefits:

• 5 days work only
• 8 branch locations near MRT (Station at a branch near you)
• Quarterly spa treatment incentives

Job scope:

• Work closely with project Engineers to implement audio-visual / video conferencing solutions based on company standards.

• Involve System configuration, Testing & Commissioning of company solutions.

• Studying solutions/assisting in-house AV Designers and Engineers from different manufacturers like Samsung, BOSE, Crestron, Extron, Poly, Logitech, etc to implement fully integrated solutions for clients.

• Any Ad-hoc job assigned by the company.

Requirement

• Min. 2 years of experience in System configuration, Testing & Commissioning for Audio Visual solutions.

Added advantage (please highlight in yr application)

• Experience in some of the products like Videowall, LED & LCD Display, Digital Sound Processor (DSP), Amplifier, Speaker, videoconferencing, Audio Visual Switches.

• Experience in similar renowned AV brands like Samsung, Crestron, Extron, BOSE, Ev, Poly, Cisco, Logitech, etc

• Experience in Crestron, Extron, AMX, and Kramer automation programming will be an added advantage

• Experience in DSP programming will be an added advantage

• Experience in Audio equipment.

Job Purpose

To provide support for maintenance/projects on various CCTV and Network system in SMRT stations and depots.

Responsibilities

• Responsible for carrying out operating tasks related to CCTV systems, such as monitoring footage and recording footage.
• Check for available firmware updates for cameras, recorders, and other system components.
• Perform necessary updates to ensure optimal performance and security.
• Ensure rules and regulations are carried out in compliance with internal procedures.

Qualifications & Work Experience

• Minimum Diploma in Electronics/Electrical/Data Communication discipline or minimum 3 years of experience in Data Network environment will be considered.
• Certification in CCNA is an advantage.

Skills

• Strong analytical and problem-solving skills.
• Ability to work well with large and diverse teams.
• Experienced user of MS Office toolset (Word, Excel and PowerPoint).
• Must be prepared to perform duties at night during non-passenger service hours (2300h to 0700h) from time to time.
• Must possess good oral and communications skills as well as be able to work independently.

About the Role:

As we accelerate our growth journey in Asia, Brooks is seeking a Quality Engineer to join us in Singapore.

Reporting to the Director, Quality Engineering based in the US, the Quality Engineer will be responsible for developing and implementing quality plans, metrics, programs, and procedures using quality control statistics, lean manufacturing concepts, and analyses. You will be responsible for ensuring that the performance and product quality of Brooks Manufacturing and Contract Manufacturers conforms to established company, customer and regulatory requirements.

You will review, analyze and report on quality discrepancies related to the assembly and process while leading investigation of problems and developing dispositions, modifications, and corrective actions for recurring or non-recurring discrepancies. You will also act as the key interface with manufacturing, engineering, customer, vendor and subcontractor representatives to ensure all quality requirements are met.

Key Responsibilities:

• Serve as the quality lead and interface for products built at Brooks and at Contract Manufacturers. Leads the development, modification, and maintenance of quality evaluation, control plans and protocols for processing materials into partially finished or finished products.
• Manage assigned product failure analysis, report generation, and present to customer.
• Lead problem solving teams utilizing 8D methodology.
• Lead cross-functional team Corrective and Preventive Action (CAPA) activities to drive performance improvements.
• Assist in the process for ensuring that corrective actions (CAPA) are completed in accordance with relevant ISO requirements (ISO 9001), Advance Problem-Solving methods, and that documentation is complete and compliant with requirements.
• Conduct Data Analysis and prepare metrics detailing field product quality.
• Manage quality data for accuracy and report generation.
• Identify, and analyze and interpret trends or patterns in complex data sets.
• Lead quality meetings with contract manufacturers and factory work cells.
• Support factory process certification activities for New Product Introductions (NPI) process.
• Audit quality systems for deficiency identification and correction.
• May specialize in design, incoming material, production control, product evaluation and reliability, research and development of our products at our contract manufactures.
• Supports all company safety and quality programs and initiatives.
• Other duties as assigned.

Qualifications & Competencies:

• Bachelor's Degree in Electrical or Mechanical Engineering, with 5-7 years of relevant work experience in a Quality Engineering role.
• Hands-on experience working on Electronic or Electromechanical equipment.
• Experience using statistical methods and tools such as Gauge R&R, Statistical Process Control, Capability analyses, data mining etc.
• Strong proficiency using Microsoft Office products.
• Knowledge of the Semiconductor manufacturing industry related to Capital Equipment would be highly advantageous; prior Copy Exact experience would be a plus.
• Certification in Six Sigma, Project Management, or Lean preferred
• Willingness and ability to travel internationally.

What we offer:

• Competitive salary and comprehensive benefits package.
• Career advancement opportunities in a growing international company.
• Dynamic and innovative work environment.

We’re looking for a Director to join our business in Singapore to add to our senior management team.

• Developing and implementing business plans toimprove cost-efficiency.
• Maintaining positive and trust-based relations with business partners, shareholders, and authorities.
• Overseeing the company's business operations, financial performance, investments, and ventures.
• Liaise with Product, Design and Sales to increase client satisfaction through cohesive strategies

Job Requirements

• Extensive experience as a managing director or in a similar role.
• Experience in developing and implementing strategic and business plans.
• Excellent communication, negotiation, and presentation skills.
• Strong analytical, critical thinking, and problem-solving skills.
• Experience in marketing strategy and space design.
• Experience in one solution service from brand position, original design,digitaliation of store construction to construction optimization counseling.
• Excellent organizational and leadership skills.

Responsibilities

· Support Vertical probe card maintenance and servicing at customer site.

· Bridge between customer and Factory in resolving probe card issues.

· Support data gathering, taking of measurements and other cost savings and improvement projects by the Field Application Engineer.

· Compile Investigation Report/ Service Report.

· Support Customer Engineering evaluations, DOE runs related to Technoprobe Probe cards.

· Perform pin replacement on site.

· Able to perform basic PCB repair and troubleshooting, component desoldering/soldering.

· Work closely business partners and customer’s engineering team to ensure that the customers can successfully go to production and implement needed solution in timely manner.

· Troubleshooting & Isolation of problems solving skills.

· Able to read PCB schematics.

· Technical competencies and proficiency in Microsoft Excel and other industry software.

Requirements

· Diploma / Above in Electrical and Electronics / Electrical or equivalent

· Possess strong process analysis and problem-solving skills.

· Excellent verbal and written communication skills working with Taiwan and China business partner and customers.

· At least 3 years’ related work experience in Electrical Wafer Sort / Final Test Testing.

· Willing to station / base in Malaysia, Penang.

Workplace Location: Ang Mo Kio, Techplace 1 (easily accessible to public transport)

*Please apply this position via Apply Nowbutton with the following information in the resume:

- Career work experiences and job responsibilities

- Current and Expected salary

- Reason for leaving

- Date of availability

- Education background

*We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Define, deploy and manage cloud-based workloads, security and compliance controls.
• Conduct mass training and briefings for application teams to help them on-board applications and services to the cloud.
• Monitor, analyse and identify infrastructure for vulnerabilities, and applying appropriate mitigations and resolution.
• Regularly review existing services and keeping up to date with industry trends and new cloud offerings, to prepare proposals and recommendations for enhancements and new capabilities.

Requirements:

• Any AWS / Azure / GCP / Nutanix certification will be advantageous
• Knowledge of Terraform is preferred

Key Responsibilities:

1. Project Planning and Design:Develop detailed project plans, including timelines & resource allocation.
   Collaborate with stakeholders to define project objectives, scope, and deliverables.
   Prepare engineering designs, drawings, and specifications.
   Conduct Site Survey prior to start work and prepare Method Of Statement (MOS), Risk Assessment (RA), Construction Drawing, and list of materials & equipment to be deployed.
   
2. Monitoring and Evaluation:Establish monitoring and evaluation frameworks to assess project progress and impact.
   Conduct regular site visits and inspections to monitor project implementation and quality control.
   Analyze data collected during the project and prepare reports on project performance.
   Prepare weekly / monthly project progress report with site photos & completed job percentages.
   
3. Project Management:Oversee day-to-day project activities & manpower arrangement, ensuring that work is carried out according to the plan.
   Manage project resources, including materials, equipment, and labor.
   Identify and mitigate risks to ensure timely and cost-effective project delivery.
   Oversee material lead time & delivery schedule.
   
4. Stakeholder Coordination:Liaise with clients, contractors, and other stakeholders to ensure effective communication and collaboration.
   Facilitate meetings and discussions to resolve issues and ensure project alignment with objectives.
   
5. Quality Assurance and Compliance:Ensure all engineering work complies with relevant standards, codes, and regulations.
   Implement and monitor quality assurance processes to maintain high standards of project delivery.
   
6. Reporting and Documentation:Prepare detailed progress reports, including technical assessments.
   Maintain accurate records of project activities, decisions, and changes.
   Prepare handover documents such as Schematic Drawing, As-Built Drawing, Operation & Maintenance Manual, and other relevant documents.
   
7. Capacity Building and Training:Provide technical support and training to project staff and stakeholders.
   Share best practices and lessons learned to enhance the efficiency of future projects.
   

Responsibilities:

• Collaborate with other developers and engineers to specify, design, build, and maintain software applications.
• Perform software implementation and testing.
• Analyze and troubleshoot software issues.
• Generate relevant documentations, reports etc.
• Contribute to continuous improvement of software development best practices.
• Keeping up-to-date with industry trends and technology developments.

Requirements:

• Basic programming experience with knowledge of C#, Java, Javascript, HTML5 and Python is preferred.
• Knowledge of databases (SQL / NoSQL) is an advantage.
• Familiar with full-stack development and comfortable using AngularJS, NodeJS, ReactJS and other common frameworks is an advantage.
• Familiar with concepts of software engineering and Agile Development is preferred.
• Ability to learn new software and technologies quickly.
• A good team player who contribute and work effectively in a collaborative team environment.
• Candidates with critical thinking, analytical and creative problem-solving skills is highly desired.
• Attention to detail and quality is a desired attribute.

Job Summary:

We are seeking a dedicated and customer-focused Customer Service Executive to join our team. This role involves providing exceptional support to Singaporean parents and students participating in our competitions. The ideal candidate will be a proactive problem-solver with excellent communication skills, committed to ensuring a positive experience for all stakeholders.

Key Responsibilities:

• Customer Support: Provide timely and effective support to parents and students regarding competition inquiries, registration issues, and general information. Address and resolve concerns and complaints with professionalism and empathy.
• Communication: Serve as the primary point of contact for all customer service-related interactions. Communicate clearly and effectively via email, phone, and other channels to provide accurate information and assistance.
• Registration Assistance: Assist with the registration process for competitions, including guiding parents and students through registration procedures and troubleshooting any issues that arise.
• Information Management: Maintain and update customer records and information accurately. Ensure that all relevant details are recorded and handled confidentially.
• Event Support: Coordinate and support various competition-related events and activities. Provide on-site assistance during events as needed, including handling queries and providing information to attendees.
• Feedback Collection: Gather and analyze feedback from parents and students to identify areas for improvement in our services and processes. Report findings and suggest enhancements to management.
• Problem Resolution: Handle complex or escalated issues with a proactive approach, working to resolve problems efficiently and effectively while maintaining a positive customer experience.
• Team Collaboration: Work closely with other team members to ensure a cohesive approach to customer service. Share insights and collaborate on improving overall customer service strategies.

Qualifications:

• Experience: Previous experience in a customer service role is highly desirable, preferably in an educational or competitive environment.
• Skills:Excellent verbal and written communication skills.
  Strong problem-solving abilities and attention to detail.
  Ability to work independently and as part of a team.
  Proficient in Microsoft Office Suite and customer service software.
  Multilingual abilities are a plus.
• Attributes:Professional and courteous demeanor.
  Empathetic and patient approach to customer interactions.
  Strong organizational skills and ability to manage multiple tasks effectively.
  

Working Conditions:

• Standard office hours (9am to 630pm), with occasional evenings or weekends as required for events.