Overview: We are seeking an experienced M&E Project Engineer to join our team. The ideal candidate will have a strong background in Mechanical and Electrical (M&E) services, including expertise in ACMV, Plumbing, Gas, Fire Protection, and Electrical systems.

Responsibilities:

Project Management:

1. Oversee Mechanical and Electrical projects, ensuring adherence to specifications and timelines.
2. Collaborate with internal team and subcontractors for seamless communication and coordination.
3. Oversee design plan execution, ensuring timely project completion.
4. Conduct site visits, address coordination issues promptly.
5. Manage project timelines, keeping all parties informed.
6. Provide technical expertise in ACMV, Plumbing, Gas, Fire Protection, and Electrical systems.

Design and Installation:

1. Collaborate on comprehensive M&E system plans and designs.
2. Supervise on-site installation and commissioning of systems.
3. Conduct testing to ensure functionality and compliance.

Documentation and Compliance:

1. Prepare detailed project documentation and maintain accurate records.
2. Enforce quality control measures and ensure compliance with safety regulations.
3. Conduct regular site inspections to verify work quality.

Client Liaison:

1. Act as the primary contact between the project team and clients.
2. Provide regular updates and address client concerns promptly.
3. Foster positive client relationships through effective communication.

Qualifications and Skills:

• Minimum 3 years of experience in M&E project engineering.
• In-depth knowledge of ACMV, Plumbing, Gas, Fire Protection, and Electrical systems.
• Strong project management skills.
• Excellent communication and interpersonal skills.
• Familiarity with relevant project management and engineering software.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Company’s Profile

As a market leader in industrial vehicles, they have over 4 decades of experience in the automotive industry. They lease many high-end vehicles to their 41,000 customer base and have been customers’ first-choice partner for many years. They are currently looking for a service technician to value-add to their business.

Location: Pioneer

Working Hours: Mon – Fri, 8.30am – 5.30pm

Responsibilities:

• Servicing and repair of material handling equipment i.e. diesel and electric fork lift / MHE
• Troubleshoot and rectify MHE issues
• Other tasks as assigned by workshop supervisor

Requirements

• Possess Class 3 Driving License
• Bonus if have 1 year of experience in electrical / diesel forklift OR experience in automotive / industrial equipment repair

Your recruiter for this job: WhatsApp Celine @ 84940873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Description & Requirements

1. Possess good communication skills, such as active listening and speaking clearly, to be able to explain technical information to customers/subcon.

2. Possess problem-solving skills, to be able to identify and solve issues that arise during installation.

3. Competent to read and understand installation manuals and instructions, such that work can be completed efficiently and effectively.

4. Competent to conduct site survey to develop deployment plans.

5. Coordinating with other contractors or subcontractors to ensure the smooth completion of projects within time and budget constraints

6. Manage a team/s of sub-con for installation works (cable containment/support/cabling/racks and cabinets, etc)

7. Working with architects/other engineers to ensure compliance to contract requirements and meet code requirements for safety and efficiency

8. Perform maintenance on existing equipment or facilities to ensure they are operating correctly

Requirements

1. Candidates with Railway experience will be preferred.

2. Minimum 1 year experience in installation of electrical and communication infrastructures.

3. Diploma in Electrical/Mechanical Engineering or its equivalent, preferred.

Responsibilities:

• Engineering, programming and testing of IBMS and BMS Software.
• Development of Functional Design Specifications, Software Design Specifications, Control Schematics/Write-up and other software/test documentation.
• Prepare material drawing submission, site testing, commissioning with clients and software rectification work for ad-hoc jobs.
• Interface design, implementation and testing between various third-party systems using Modbus, BACNet or other protocols.
• Lead supervisors/technicians in BMS’ field work at sites.
• Manage and monitor project works by managing project schedule, quality and site safety.
• Propose and implement improvement works to clients.
• Establish and maintain courteous and good relationship with clients.
• Preventive and corrective maintenance of Building Management System.
• Lead, manage and coordinate closely with main contractors, consultants, clients and sub-contractors to implement in accordance with projects requirements & specifications.
• Direct, supervise and control qualified sub-contractors /internal project team members to ensure work is executed to approve drawings/specifications.
• Coordinate, oversee and interface with the customers (end user, main contractors and M&E contractors) to resolve issues, produce relevant technical reports and documentation as required
• Prepare method of statements and risk assessment reports

Requirements:

• Diploma/Degree in Engineering (Electrical/ Electronics/ Mechanical/ Automation / Building Technology)
• At least 3 years’ working experience in IBMS, BMS, industrial automation, process automation, and/or building ACMV systems.
• Have worked with BMS/ACMV system in the Critical Operations Infrastructure is advantageous.
• Knowledge of Programming Siemens/ABB/Schneider Software are preferred.
• Knowledge of industrial communication protocols (Modbus/BACNet/MQTT/IP/Webservices).
• Knowledge in Autocad & preferably in BIM drawings
• Must be independent & able to commit to project deliverables

•Leads in design, development and implementation of automotive design and development activities using approved engineering processes outlined by the BorgWarner Product and Process Development procedure to meet customers’ requirements

•Leads in design, development, and verification of new High Voltage Bulk Capacitors to meet product and process development requirements

•Leads in problem solving through application of the engineering sciences of the respective discipline with good engineering judgment

•Leads in development and propagation of new technologies and processes

•Coordinate mechanical/process activities to meet project requirements

•Provide technical support to manufacturing during pilot runs / tests production start- up period and existing products

•Meet departmental Cost and Quality objectives

Requirement

•Engineering Degree (Mechanical) with minimum 5 years’ experience

•Strong design and analytical skill

•Good Knowledge of chemical nanofilm deposition and polymerization process a Plus

•Good Knowledge of Capacitor Packaging design

As a Service Coordinator, you'll troubleshoot client issues, schedule project manpower, and track project completion. Your role is pivotal in ensuring efficient project execution, client satisfaction, and timely delivery of services.

Job Description:

1. Client Interaction:

• Engage with clients for remote troubleshooting, providing advice on servicing and maintenance issues.
• Maintain a proactive approach to client communication to enhance satisfaction and address concerns promptly.

2. Manpower Coordination:

• Assist in scheduling service technicians, ensuring proper allocation of resources for timely project completion.
• Coordinate with the Plumber, Main-contractor, or Consultant as required for seamless execution.

3. Document Management:

• Assist in document submissions and control to ensure compliance with project requirements.
• Ensure that all drawings and correspondences are accurately documented for future reference and auditing purposes.

4. Tracking and Follow-up:

• Implement a robust tracking system for service and maintenance cases to monitor progress and ensure timely resolution.
• Conduct regular follow-ups with stakeholders to address any outstanding issues and keep all parties informed.

5. Project Schedule Review:

• Review project schedules to align service activities with overall project timelines.
• Ensure timely submission of required documents to relevant authorities for approvals.

6. Collaboration with Engineers:

• Work closely with engineers during various project phases, providing necessary support and coordination.
• Facilitate effective communication between service teams and engineering departments.

7. Ad-hoc Duties:

• Undertake any other ad-hoc duties as instructed by management, contributing to the overall success of the project and team.

Requirements:

• Proficient in MS Office and AutoCAD
• Possess excellent interpersonal skills to deal with clients
• Lots of initiative and excellent organizational skills
• Must possess integrity and drive
• Good team leading skills
• Ability to make good decisions
• Preferred, At least Diploma/Degree in Engineering discipline with minimum 2 years of relevant work experience.

• Develop, implement and improve product quality plan
• Provide quality engineering documentation
• Perform quality system audit
• Support Customer in problem diagnosis to assist in problem
• prevention, containment and resolution
• Lead/participate in QIP/EIT
• Supervise workgroup
• Develop and/or get effective CA plans for customer on problem
• prevention / resolution
• Communication of new system/improvement for team buyoff to
• implementation
• Meet department cost & quality objectives
• Direct interface with Customer and Suppliers on resolving product quality issues with 8D etc.
• Perform special projects

Job Requirements:

• Degree in Engineering or Science
• Min 5 years of experience in Engineering preferred
• PC literacy
• Ability to facilitate most conflict situations and/or appropriately
• seek immediate supervisor’s assistance
• Functions independently with minimal supervision and some
• technical guidance
• Advanced SPC techniques
• Analytical problem-solving skills
• Capable of basic print reading and interpretation of specification
• skills
• Proficient oral and written communication skills
• Ability to effectively organize and plan
• Ability to facilitate conflict situations with peers independently
• Presentation skills

Job
-Provide LAN\WAN support and trouble-shooting
-Provide end users support in a Windows based environment
-Reporting and Updating Database and documentations
-To participate and assist in new projects implementations.
-To assist in any other IT related activities
-May be assigned to station at client’s premises

Product Obsolescence Engineer

• Responsible for product specification and characterisation of rail products

• Responsible for evaluation, selection and re-design of replacement products

• Develop and maintain product requirement documentation

• Responsible for regulatory compliance documentations

• Responsible for maintaining product lifecycle records

• Develop test methods and conduct verification tests for rail products

• Develop and maintain knowledge database of lessons learnt

• Resolve product issues with development team and quality team

• Involve in First Article Inspection (FAI) and product compliance tests

Requirements

• Degree in Electronics Engineering with at least 5 years in design or product engineering

• Good working knowledge of product engineering

• Good working knowledge of product validation test methods and RCA methods

• Knowledge of standards, REACH, RoHS, EN 50155, EN 50121-3-2, EN 61373, EN 60068, EN 45545-2, is an added advantage

• Knowledge of product life cycle management is an added advantage

• Able to read schematic, PCB layout and mechanical drawings

• Capable of independent judgement and creativity in problem solving

• Strong organisational skills and attention to detail

• Strong written and verbal communication skills

• Strong personal work ethics

• Able to work well independently and with cross functional teams

• Able to monitor and drive issues to closure in timely manner

• Able to work in deadline-oriented environment

• Willing to take up extra responsibilities

We are seeking a highly skilled and experienced Hybrid IT Engineer to manage, maintain, and optimize our Windows-based infrastructure and associated technologies within our hybrid IT environment. The ideal candidate will be responsible for ensuring the health, performance, and security of Windows servers and systems while collaborating with cross-functional teams to implement and support enterprise-wide solutions.

Key Responsibilities:

• Implement and manage Windows-based infrastructure and associated technologies.
• Monitor and maintain the health, performance, and security of Windows servers and systems.
• Administer Active Directory, Group Policy, DNS, DHCP, and related services.
• Configure and troubleshoot Hypervisor Nutanix virtualization platforms (e.g., VMware, Hyper-V).
• Install, configure, and manage Windows servers and services, including IIS, SQL Server, Exchange 2019 and Skype 2019
• Collaborate with cross-functional teams to implement and support enterprise-wide solutions.
• Perform routine system and application updates, patches, and upgrades.
• Develop and maintain documentation related to system configurations, processes, and procedures.
• Provide level 2 and level 3 support for Windows-related issues.
• Participate in on-call rotation for after-hours support as needed.

Qualifications:

• Bachelor's degree in a relevant field.
• More than 8 years of experience in administering Windows-based systems and infrastructure.
• Proficiency in Windows Server operating systems (2019).
• Strong understanding of Active Directory, Group Policy, DNS, and DHCP.
• Experience with virtualization platforms such as VMware and Hyper-V.
• Knowledge of scripting languages (e.g., PowerShell) for automation and scripting tasks.
• Familiarity with monitoring tools and systems management solutions.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal abilities.
• Certifications such as MCSE, MCSA, or equivalent are a plus.

Additional Preferred Skills:

• Microsoft System Center Suite (SCVMM, SCOM, SCCM, WSUS)
• Exchange 2019 and Skype 2019 administration
• Netbackup 10.x and Data Domain for backup and recovery solutions
• Nutanix HCI for virtualization and storage solutions
• NESSUS for vulnerability assessment
• F5 load balancers and RSA security solutions
• Splunk for log management and data analysis

Responsibilities

· Guarantee the service lead time and quality of repairs over time.

· Manage capacity (technical/non-technical resources) at each stage of the repair process, supported by a clear and shared decision-making process.

· Master the management of physical, system/ERP flows, and reports in order to identify any drift.

· Understand and anticipate the seasonality of the repair activity on different time scales based on repair and sales history.

· Develop skills and versatility of the technical resources available through appropriate training.

· Master the various mechanisms of the repair process (flow, work in progress, batches and transfer frequencies, priority management, date management, sequence of operations, standardization, etc).

· Ensure strict compliance with the application of the mechanisms (compliance with procedures, quality monitoring and technical guidelines according to defined standards).

· Identify opportunities for improvement and implement the corresponding improvement processes, including inter-market best practices.

· Ensure the maintenance of the workshop organization, as well as the facilities, equipment and tooling.

· Ensure daily monitoring of repair activity and performance (service rate, productivity and quality of repairs).

· Implement a decision-making process shared and understood by all teams to initiate the necessary corrective actions to maintain performance over time.

· Drive market communication across the decentralized network; work with local delegate(s) and monitor the activity of the network.

Requirement

· At least 10 years experience working as an After Sales Service Manager / Director.

· Ability to work independently and within a team - accountable for your own actions and able to act with both urgency and integrity towards both, personal and shared work goals.

· Desire and drive to always be learning.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Job Summary:

The Project Engineer (Mechanical) is responsible for managing the installation of air-conditioning and mechanical ventilation (ACMV) system in buildings.

This role involves leading a team of competent supervisors and skilled workers in procuring materials, equipment and manpower, coordinating with stakeholders, installation of the ACMV system as well as conduct of testing and commissioning of the ACMV system.

Job Description:

1. Team Leadership:

• Lead, supervise, and mentor a team of ACMV supervisors and skilled workers.
• Foster a collaborative and high-performance work environment.

2. Stakeholders management:

• Coordinate with main contractor, MEP contractors as well as other trades subcontractors to ensure smooth execution of works.

3. Technical Expertise:

• Provide technical guidance and support to supervisors and skilled workers in executing their works according to technical specifications and drawings, as well as prevailing codes and regulations.
• Ensure smooth execution of works in timely manner to meet project schedule
• Stay updated on industry trends, new technologies, and advancements in air conditioning systems.

4. Budget Management:

• Manage the project budget in materials and manpower.
• Monitor expenses, analyze budget variances, and implement cost-savings measures.

5. Compliance and Safety:

• Ensure compliance with industry regulations, safety standards, and company policies.
• Implement and enforce safety protocols to ensure the well-being of employees and customers.

6. Continuous Improvement:

• Identify opportunities for process improvement and implement best practices.
• Stay informed about emerging technologies and methodologies in air-conditioning repair and maintenance.

Requirements:

• Minimum Diploma in Mechanical Engineering.
• Proven experience in management and execution of air-conditioning and mechanical ventilation (ACMV) works.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Knowledge of safety regulations and industry standards.
• Certification of ACMV systems or related field is advantageous.

1. Prepare shipping documents and shipments co-ordination with customers/vendors and service providers to ensure smooth operations.
2. Ensure all shipments documents are completed in order on time and accurate.
3. Provide necessary support to sales personnel such as sales order entry, invoicing and maintain good rapport with customers/vendors.
4. Co-ordinate with vendors on the incoming shipments.
5. Prepare the bank documents related to shipments under trade financing.
6. Co-ordinate with warehouse and sales/purchasing on the shipments.
7. Interact to build good commercial relationship with all customers.
8. Adhere procedures pertinent to the effective and efficient operation of the Customer Service Department.
9. Establish insights into customers’ needs and expectations, and provide inputs for product and service development.
10. Monitor programs and procedures to ensure on-time delivery, customer satisfaction and positive customer experience.
11. Establish in-depth working knowledge of the Company’s systems and processes and the logistics industry as a whole.
12. Deliver performance standards to meet service goals of the Company.
13. Explore feedback and reports to the Company regarding service failures or customer concerns.
14. Explore feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes.
15. Practice proper documents control and upkeep office cleanliness.
16. Any other duties as & when assigned.

1. Prepare shipping documents and shipments co-ordination with customers/vendors and service providers to ensure smooth operations.
2. Ensure all shipments documents are completed in order on time and accurate.
3. Provide necessary support to sales personnel such as sales order entry, invoicing and maintain good rapport with customers/vendors.
4. Co-ordinate with vendors on the incoming shipments.
5. Prepare the bank documents related to shipments under trade financing.
6. Co-ordinate with warehouse and sales/purchasing on the shipments.
7. Interact to build good commercial relationship with all customers.
8. Adhere procedures pertinent to the effective and efficient operation of the Customer Service Department.
9. Establish insights into customers’ needs and expectations, and provide inputs for product and service development.
10. Monitor programs and procedures to ensure on-time delivery, customer satisfaction and positive customer experience.
11. Establish in-depth working knowledge of the Company’s systems and processes and the logistics industry as a whole.
12. Deliver performance standards to meet service goals of the Company.
13. Explore feedback and reports to the Company regarding service failures or customer concerns.
14. Explore feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes.
15. Practice proper documents control and upkeep office cleanliness.
16. Any other duties as & when assigned.

- Carry out Equipment Preventive Maintenance/ servicing on site.

- Able to handle hand tools proficiently

- Mechanical or Electrical basic knowledge desirable

- C Class licence required to drive service van

- 5 day work week with work-life balance culture

- Able to communicate and write proficiently in English desirable

- Must have good team player attitude and able to work in a team environment.

We are looking for a well-organized site engineer with strong leadership skills to join our growing team. The site engineer's responsibilities include managing different parts of construction projects, supervising crew members, preparing estimates for time and material costs, completing quality assurance, observing health and safety standards, and compiling reports for different stakeholders. You should be able to work alongside various professionals and create work schedules that meet deadlines.

To be successful as a site engineer, you should demonstrate strong analytical and logical thinking skills. Candidates should display a superb work ethic and thrive under pressure.

Responsibilities:

• Organizing materials and ensuring sites are safe and clean.
• Preparing cost estimates and ensuring appropriate materials and tools are available.
• Providing technical advice and suggestions for improvement on particular projects.
• Diagnosing and troubleshooting equipment as required.
• Negotiating with suppliers and vendors to ensure the best contracts.
• Authorizing technical drawings and engineering plans.
• Drawing up work schedules and communicating any adjustments to crew members and clients.
• Gathering data, compiling reports and delivering presentations to relevant stakeholders.
• Delegating tasks and scheduling meetings and training sessions where required.
• Completing quality assurance and providing feedback to the team.

Responsibilities

• Configure/Manage/Monitor CCTVs, L2-L3 switches, Routers, ONTs, Firewall and related IT technical facilities, including IP/Digital Phones
• Hands-on experience in troubleshooting and to resolve network issues in WAN/LAN/WIFI
• Responsible for the administration and technical support of application systems sitting on network infrastructure
• Experience in supporting Windows server technologies and network communication devices
• Enforce security policies and standards, including firewall, VPN, AD, NTFS structure
• Strong technical knowledge for end-users support in desktop, notebook, LAN/WAN architecture cabling, Printers and POS peripherals
• Manage IT assets and resources to ensure optimal capacity for business users
• IT Support includes AV support, POS/Booking computer setup for all events: Roadshow, EXPO, projects, etc.
• Maintain technical documentation and configuration procedure.

Requirements

• Diploma/Degree in Engineering/IT or any relevant field.
• At least 3 years’ experience providing network operational and administration support for Cisco, Huawei, Fortigate products i.e routers, switches, WLAN, Firewall.
• Knowledge in network routing, switching technologies and protocols.
• Knowledge in network security, load balancing and optimisation technologies.
• Able to work extended hours and perform standby duty after office hours when required.
• Possess good technical problem-solving and troubleshooting skills.
• Attention to detail and well-versed in documentation.
• Hands on experience in Cloud computing, Microsoft Dynamics CRM, Office365 is an added advantage.
• CCNA/CCNP and other network related certification will be an advantage.
• Able to work as a team player and independently.
• Conduct internal training and/or knowledge transfer to team.
• Update operations documentation.
• Good knowledge of Firewall, Routers, Switches, VPN and LAN/WAN, SD-WAN, GPON technologies, MPLS.
• Experience with Network Security is advantageous.
• Liaise with vendors needed to achieve incident and problem resolution.

We are looking for Field Service Specialists (Electromechanical) to join our team in Singapore.

The Electromechanical Specialist reports directly to the Service Manager and has responsibilities for the installation, maintenance, and troubleshooting of the woodworking machines for customers.

Pre-requisites:

• Diploma or bachelor’s degree from Electrical or Mechatronic Engineer background
• Knowledge and hands-on experience in installation and troubleshooting industrial machinery with PLC/PC controls and adjustable-speed drives.
• Proficient in the use of Microsoft Office, CAD, or similar application experience
• Spoken and written fluent English is a must. Chinese and Malay / Bahasa Indonesia as working language as well as experience from plywood or other wood processing industries are added advantages.
• Able to work independently with minimum supervision and own initiative.
• Willingness to travel.

The Job:

• Technical after Sales support to external, but also internal customers as required by the Company.
• Provide high quality field services to customers in APAC region remotely or visiting customers' site.
• Coordinate maintenance service projects between Raute's delivery units and customers.
• Carry on field service work during installation, commissioning, planned service and on-call cases.
• Participate in FAT testing as needed.
• Participate in product and service product development.
• Follow-up and coordinate of spare part and maintenance service sales and co-ordination of service work schedule is also part of the job.

Our Offer:

• Be part of growing and well recognized service team of the technology leader for plywood and LVL industry.
• Great opportunities to grow according to personal objectives and capabilities in an international organization.
• Comprehensive training for the wood processing technology.
• Relaxed organization and supportive team.
• Competitive remuneration package.
• Work Travel Opportunities

• To perform BMS System service, maintenance
• A&A works, programming, engineering
• Service Maintenance
• Testing & Commissioning
• Any adhoc duties as assigned by superior

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills
• Strong communication skills
• Good team player with ability to lead and multi-task
• Possess Class 3 driving license will be an added advantage

Responsibilities:

• Responsible for the delivery of network planning, design, implementation & optimization services as a Network Consultant to our clients.
• Identifying and resolving operational issues so that SLAs are adhered to.
• Lead the delivery of network solutions including routers, switches, firewalls, load balancers, and other network hardware appliances.
• Carrying out maintenance tasks and network changes supporting network project requirements.
• Create Low Level and High-Level designs of enterprise networks utilizing industry best practices.
• Create and review complete site designs that include development of low-level designs, network diagrams, as-is and to-be reports, and create the necessary bill of materials for what needs to be ordered for the designs to be implemented
• Oversee/perform new and existing equipment, hardware, and software upgrades.
• Perform installation, configuration, maintenance, and troubleshooting of customer managed hardware, software, and peripheral devices.
• Using network management tools to collect routine network load and performance statistics.
• Writing performance reports with suggested networking improvements.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.

Requirements:

• Diploma or Bachelor’s degree in computer science or engineering related studies.
• At least 3 years of experience designing, deploying, and implementing core router & switches and/or data center networks in accordance with industry best practices.
• Must have customer facing and network consultancy skills working within a Professional Services or System Integrator environment.
• Proven communication skills, both oral and written, and be able to create detailed technical documentation and present it to the customer.
• Experience with logical network design models (L2/L3, WAN, Network Optimization, Spanning tree, VFR, VTP, VLANs, physical cabling).
• Working technical knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP) and security protocols (SSH, HTTPS, AAA, IPSec).
• Experience with Cisco ISE (Identity Services Engine), SDA, DNA, SD-WAN, ACS, Umbrella, Firepower
• Experience with Cisco network programmability and automation fundamentals.
• Knowledge of using a Network Management Tool like Solarwinds.
• Experience with CheckPoint, Palo Alto and Fortinet Firewalls.
• Good troubleshooting skills to investigate, diagnose, and rectify issues relating to services in an enterprise environment.
• Strong interpersonal, written, and oral communication skills with the ability to work well in a collaborative environment.
• Able to conduct research into networking issues and products as required.
• Highly self-motivated and directed, with keen attention to detail.
• Able to effectively prioritize tasks in a high-pressure environment.
• Strong customer service orientation with proven analytical and problem-solving abilities.
• Certifications in Cisco CCNP or CCIE (Routing/Security/DataCenter) is preferred.

Responsibilities:

Support (60%)

• Resolve incidents within SLA timeframe.
• Implement service requests and change requests and complete all requests within SLA timeframe.
• Perform root cause analysis, from finding to solving the problems.
• Escalate unsolvable incident / problem to the Operation Lead or Service Delivery Manager.
• Escalate to OEM / vendor / subcontractor for technical support.
• Serve as a point of contact (POC) for technical discussions and consultations with clients, vendors, and other stakeholders.

Deployment (30%)

• Ensure deployments of approved patches / releases / configuration changes for operation system and system software are implemented to change request accordingly.
• Support the integration of new technologies into existing environments.

Administration & Backup (10%)

• Maintain the configuration of the cloud system & Microsoft Active Directory infrastructure.
• Ensure proper backup of the administrated systems and performing system recovery if needed.
• Conduct regular testing to verify configuration or backup data.

Requirements:

• Minimum 2 years’ relevant experience in administration & support of a cloud system & Microsoft Active Directory.
• Dynamic, customer oriented, diligent attitude with ability to work well in a fast-paced environment.
• Good analytical skills with ability to work with others to resolve problems.
• You will learn these technologies in this project, an added advantageous if you know any of them:

1. AWS cloud (full suite)
2. Singapore Government Commercial Cloud (GCC)
3. Active Directory Infra (MS AD, AWS AD etc)
4. Reverse Proxy
5. Privilege Access / Identify Management
6. Enterprise Backup
7. Vulnerability Management Systems
8. Patch Repositories (Patch Management, Patch Manager)
9. End Point Protection – Desktop, Clients
10. Next Generation Firewall
11. Infra Automation Platform

• Familiarity with government regulations and compliance requirements, such as IM8, data security, and privacy regulations in Singapore.
• Good understanding of GCC architecture, standards, best practices, and security requirements.
• Exposure and expertise in GCC services, features, and capabilities, including virtualization, networking, storage, databases, security, and identity/access management.
• Proficiency in cloud automation and Infrastructure as Code (IaC) tools, such as CloudFormation, Terraform, or ARM templates.
• Experience with containerization technologies, such as Docker and Kubernetes, and microservices architecture.
• Familiarity with DevOps practices, CI/CD pipelines, and tools like Jenkins, Git, and Bitbucket.
• Understanding of network concepts, such as VPN, VPC, DNS, load balancing, and security groups, within GCC environment.
• Knowledge of monitoring and logging tools, such as Azure Monitor, CloudWatch, Splunk, ELK stack, or similar, for troubleshooting and performance analysis in GCC solutions.

• Conduct in-depth analysis to identify emerging technologies, trends, and industry best practices related to building automation and control systems.
• Stay updated on the latest advancements in control algorithms, software platforms, hardware components, and integration protocols.
• Develop and implement software applications for control systems, including programming, coding, and scripting. Create algorithms and logic to optimize system performance, energy consumption, and occupant comfort. Utilize programming languages, Matlab, Python as well as automation platforms Schneider or Tridium Niagara.
• Conduct thorough testing and validation of control system components, software applications, and integrated solutions. Perform simulations, modeling, and hardware-in-the-loop testing to verify system functionality, performance, and reliability.
• Develop prototypes and proof-of-concept solutions to validate new ideas, concepts, and technologies.
• Collaborate with internal and external stakeholders, including engineering teams, project managers, clients, and vendors. Coordinate and manage POC projects, ensuring deliverables are achieved within specified timelines and budgets.
• Prepare technical documentation, including design specifications, test plans, research reports, presentations, and user manuals. Communicate research findings, project updates, and technical recommendations to both technical and non-technical audiences.
• Design and architect control systems for building automation, including HVAC (Heating, Ventilation, and Air Conditioning), lighting, security, access control, and energy management. Define system requirements, specifications, and performance metrics.

We are looking for Service Manager to join our team in Singapore.

The Service Manager reports directly to the Head of Service APAC and has responsibility for service operations in Asia and China Markets, excluding Indonesia.

Pre-requisites:

• Bachelor’s degree or relevant experience in Engineering, After Sales Service or Business Development
• Strong customer orientation and mindsets
• At least 5 years’ experience in global supply chain management or management of Service business
• A proven track record in mechanical engineering, especially in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, D365 (ERP), AutoCAD or similar designing applications
• Spoken and written fluent English is a must. Chinese and Malay / Bahasa Indonesia as working language as well as experience from plywood or other wood processing industries are added advantages.
• Sales-driven, proactive, and able to work independently.
• Strong interpersonal qualities including leadership, teamwork, integrity, and respect.
• Ability to manage own work but also teams at customer sites.
• Interest in expanding skills base to include cross-training in other applications.
• Willingness to travel.

The Job:

• Accountable for service sales development in his/her territory.
• Accountable for and lead the local Technology Service team and After Sales service operations.
• Coordinate and manage the local service team tasks and resource allocation (projects and service)
• Collaborate closely with market area sales team and other local and global Services business lines and Business units
• Participate Service Strategy development and implementation of the appropriate long-term strategies.
• Report of service activities to line manager and present during global service team meetings
• Capable of identifying and implementing business opportunities: Sales and Service-related opportunities for service agreements, spare parts agreements, digital service agreements, field service agreements, organize meetings with potential customers, etc.
• Develop long-term relationships and understanding of the unique needs of customer's operations to successfully maximize the entire life cycle of Raute equipment.
• Operational developments and management of the supply chain for the Service business.
• Actively identify and promote spare parts for customer's needs and support to prepare quotations.
• Support Project Managers with project executions
• Assist with customer enquiries efficiently and provide professional customer service.
• Follow up on customer satisfaction related to all services, evaluate, and analyze feedback and report to HQ.
• All other duties as assigned.

Our Offer:

• Be part of growing and well recognized service team of the technology leader for plywood and LVL industry.
• Great opportunities to grow according to personal objectives and capabilities in an international organization.
• Comprehensive training for the wood processing technology.
• Relaxed organization and supportive team.
• Competitive remuneration package.
• Work Travel Opportunities